Total 21 job vacancies by Ironbrij

POSITION DESCRIPTION

POSITION TITLE: SUPPORT ENGINEER

POSITION OBJECTIVE
To contribute in a meaningful way to the Netcare Purpose. The Netcare Purpose is to provide technology strategy and execution that empowers business success for our clients by being more productive and more secure.
This is achieved by Managing and facilitating the completion of Customers’ support requests. The Support Engineer will manage the Customers’ expectations throughout the process and strive to maintain high Customer Satisfaction levels. The Support delivery area helps shape the other delivery areas via their feedback.

REPORTING STRUCTURE
This position reports directly to the Service Desk Manager, indirectly to the Operations Manager.

PRINCIPAL DUTIES
? Perform scheduled or reactive onsite service calls.
? Provide reactive remote support services.
? Advise and train Customers on how to use information technology.
? Analyse and solve various IT problems.
? Install and troubleshoot Customers’ IT hardware and software.
? Providing services which are fit for purpose, practical, cost effective, comply with relevant regulatory standards, and comply with WHS and Quality Control requirements.
? Provide regular ticket reviews and reporting to the Operations Manager and Director as required.
? Escalate major moves, adds, or changes to the Technology Alignment and vCIO departments.
? Provide continuous feedback on; recurring customer issues, customer dissatisfaction, process
inefficiencies, lack of documentation, to the other delivery areas as required.
? Maintain high positive Customer and user satisfaction and relationships.
? Keep abreast of the development of relevant IT and telecommunication systems, hardware and software applications within the industry.
? Implement, participate, and promote Quality Assurance (QA) objectives, processes and procedures of the Company.
? Conduct thorough checking and self-checking of information and documentation.
? Keep documentation accurate and in good order.
? Assist in the training, mentoring and development of staff.
? Perform general office duties as required.
? Liaising with, managing, and advising customers, other consultants, and contractors and attending meetings as required.
? Perform other appropriate duties and responsibilities as assigned by the Operations Manager.
? Adopt continuous learning and improvement processes in all aspects of the position.
? Implement, participate, and promote Company Policies and Procedures, including Work Health and Safety (WHS) requirements.

KEY SKILLS & EXPERIENCE

QUALIFICATIONS
? Tertiary qualifications in Computer Science/Information Technology or equivalent.
? Appropriate Driver's License based on primary role location.
? Computer-related industry certifications.

EXPERIENCE/SKILL LEVEL REQUIRED
? 5 years plus previous experience in IT administration and/or technical support experience, or equivalent.
? Strong all-round knowledge of IT and telecommunications infrastructure, hardware, and software applications.
? Demonstrated experience and knowledge of network and workstation operating systems, and Microsoft Windows operating system.
? Demonstrated experience with web and internet technologies.

APTITUDE & INTERPERSONAL SKILLS
? Strong communication (written and verbal) and interpersonal skills.
? High level organisational, project management, coordination, and prioritisation skills.
? Strong problem-solving skills and self-learning.
? Show initiative when undertaking tasks.
? Able to work well both within a team environment and autonomously.
? Good task management and multi-tasking skills.
? High degree of confidentiality.
? High degree of punctuality.
? Ability to take, interpret and follow instructions.
? Customer service orientation.
? Ability to work with staff at all levels of the Company.
? Committed towards undertaking duties efficiently with a strong attention to detail.
? Professional personal presentation.
? Awareness of and ability to work in accordance with Company Policies and Procedures.

KEY PERFORMANCE INDICATORS (KPIS)
? Productivity (expected range 80%+ utilisation rate)
? Customer and staff satisfaction.
? Adherence to following, improving, and documenting Customer and internal procedures.
? Achieving time and budgetary targets.
? Consistent daily approach to triage tickets and tasks.
? Satisfactory management of Customers’ expectations.
? Contribute to, and embrace, the culture of Support Team KPI’s.
o Tickets open/closed per day (Lower/Higher)
o Average Resolution time (Low)
o Customer satisfaction (High)
o Users managed per Support Engineer (High)
? Satisfactory contribution to identifying patterns and issues in our process and delivery.
? Satisfactory amounts of tickets completed daily.
? Satisfactory achievement of ongoing targets, goals, and objectives as set by the Operations Manager and the Director.
? Following of instructions and completion of tasks in a timely, accurate and efficient manner which meet the requirements of the company, customer and required regulatory standards.
? Following, utilisation and promoting of Company Policies and Procedures, Work Health and Safety (WHS) requirements.

Salary: $96,000 plus Super

POSITION PURPOSE

The primary objective of the Principal Radiochemist (Radioisotopes Separations Development) is to conduct separations research and development with the aim to improve existing radioisotope production methods and enable new radioisotope availability. The position holder applies new separations discoveries and existing technological advances to increase efficiency of radioisotope production and reveal previously undiscovered radioisotope separations for medical applications. The position holder uses expertise and experience to build and utilise networks across NST, Nuclear Medicine businesses, national and international impera collaborators tives. for the delivery of high impact outcomes, ultimately contributing to ANSTO’s strategic.

ACCOUNTABILITIES & RESPONSIBILITIES
Key Accountabilities

• Provide research leadership and development expertise in the separation of new and improved radioisotope manufacturing processes, innovation, and the generation of intellectual property.
• Conduct research and development activities with the aim to enable new radioisotope availability, increase efficiency of production, and explore new separation technology with the intent of translating radioisotopes for medically relevant uses.
• Lead, perform, and contribute to the design and prototyping of radioisotope separations work related to chemical and radiochemical handling, sampling, separation, and analysis. Implement and execute new and improved radioisotope separation methods for proof of principle supply to ANSTO’s user communities.
• Conduct routine radioisotope production and propose, evaluate, validate, and execute new and improved manufacturing methods for routine supply of radioisotopes to user communities.
• Drive the creation and development of technologies that support sustainable separation and manufacture of medical radioisotopes, which includes proposing research or development programs, negotiating resources, development of work plans and ensuring completion of activities.
• Lead the preparation of scientific reports, publish papers, reports, patents, and abstracts, presenting results in national and international forums.
• Makes significant contribution towards the management of radioisotope laboratories and equipment through an asset management framework and assist with the capital development program to ensure the availability and utilisation of capabilities, meeting operational safety, security, sustainability and compliance requirements within applicable standards, legislation, and regulations.
• Lead and assist in the development and maintenance of quality, safety, and compliance programs. Write SRA, SWMES, work instructions and procedures for equipment usage and for safe experimental practice, validation records and protocols. Ensure equipment is used properly, safely and in accordance with ANSTO policies and procedures.
• Develop and maintain extensive national and international networks to represent ANSTO and identify and secure collaborative research opportunities with strategic partners, including international government radiochemical research and manufacturing laboratories, universities, and industry.
• Undertake additional duties as required and during period of leave of other staff.

KNOWLEDGE, SKILLS, AND EXPERIENCE

1. PhD in radiochemistry, materials, inorganic, organic, medicinal chemistry, or pharmaceutical sciences.
2. Proven experience and knowledge with the development of separation and analytical techniques for the separation of chemical and/or radio chemicals.
3. Provide imaginative, thorough solutions to a wide range of complex, ambiguous, and/or difficult separation problems.
4. Knowledge and experience with the manufacture of radioisotopes and or radiopharmaceuticals, their development and radioanalytical measurement.
5. Extensive experience and knowledge in a senior role, demonstrated technical leadership, the supervision of staff and students, including coaching and mentoring skills, provision of constructive feedback on performance, as well as giving advice and guidance on ways of developing skills, knowledge, and experience.
6. Good project management experience, including the co-ordination of the work of other staff, effective deployment of resources, ability to manage multiple parallel tasks, management of priorities and organisational skills.
7. Proven experience ensuring own work and the work of others complies with quality, safety, standards, regulatory and statutory requirements, ideally gained through working within a highly regulated manufacturing environment.
8. Demonstrated high level interpersonal, communication and negotiation skills with the capacity to influence key decision-makers.
9. Demonstrated experience to develop and maintain productive working relationship with a wide variety of staff, commercial and academic partners, and regulators.
10. Proven research leadership and publication track record in radioisotope and/or radiopharmaceutical manufacturing method development.

POSITION DESCRIPTION
POSITION TITLE: SUPPORT ENGINEER

POSITION OBJECTIVE
To contribute in a meaningful way to the Netcare Purpose. The Netcare Purpose is to provide technology strategy and execution that empowers business success for our clients by being more productive and more secure.

This is achieved by Managing and facilitating the completion of Customers’ support requests. The Support Engineer will manage the Customers’ expectations throughout the process and strive to maintain high Customer Satisfaction levels. The Support delivery area helps shape the other delivery areas via their feedback.

REPORTING STRUCTURE
This position reports directly to the Service Desk Manager, indirectly to the Operations Manager.

PRINCIPAL DUTIES
? Perform scheduled or reactive onsite service calls.
? Provide reactive remote support services.
? Advise and train Customers on how to use information technology.
? Analyse and solve various IT problems.
? Install and troubleshoot Customers’ IT hardware and software.
? Providing services which are fit for purpose, practical, cost effective, comply with relevant regulatory standards, and comply with WHS and Quality Control requirements.
? Provide regular ticket reviews and reporting to the Operations Manager and Director as required.
? Escalate major moves, adds, or changes to the Technology Alignment and vCIO departments.
? Provide continuous feedback on; recurring customer issues, customer dissatisfaction, process
inefficiencies, lack of documentation, to the other delivery areas as required.
? Maintain high positive Customer and user satisfaction and relationships.
? Keep abreast of the development of relevant IT and telecommunication systems, hardware and software applications within the industry.
? Implement, participate, and promote Quality Assurance (QA) objectives, processes and procedures of the Company.
? Conduct thorough checking and self-checking of information and documentation.
? Keep documentation accurate and in good order.
? Assist in the training, mentoring and development of staff.
? Perform general office duties as required.
? Liaising with, managing, and advising customers, other consultants, and contractors and attending meetings as required.
? Perform other appropriate duties and responsibilities as assigned by the Operations Manager.
? Adopt continuous learning and improvement processes in all aspects of the position.
? Implement, participate, and promote Company Policies and Procedures, including Work Health and Safety (WHS) requirements.

KEY SKILLS & EXPERIENCE

QUALIFICATIONS
? Tertiary qualifications in Computer Science/Information Technology or equivalent.
? Appropriate Driver's License based on primary role location.
? Computer-related industry certifications.

EXPERIENCE/SKILL LEVEL REQUIRED
? 5 years plus previous experience in IT administration and/or technical support experience, or equivalent.
? Strong all-round knowledge of IT and telecommunications infrastructure, hardware, and software applications.
? Demonstrated experience and knowledge of network and workstation operating systems, and Microsoft Windows operating system.
? Demonstrated experience with web and internet technologies.

APTITUDE & INTERPERSONAL SKILLS
? Strong communication (written and verbal) and interpersonal skills.
? High level organisational, project management, coordination, and prioritisation skills.
? Strong problem-solving skills and self-learning.
? Show initiative when undertaking tasks.
? Able to work well both within a team environment and autonomously.
? Good task management and multi-tasking skills.
? High degree of confidentiality.
? High degree of punctuality.
? Ability to take, interpret and follow instructions.
? Customer service orientation.
? Ability to work with staff at all levels of the Company.
? Committed towards undertaking duties efficiently with a strong attention to detail.
? Professional personal presentation.
? Awareness of and ability to work in accordance with Company Policies and Procedures.

KEY PERFORMANCE INDICATORS (KPIS)

? Productivity (expected range 80%+ utilisation rate)
? Customer and staff satisfaction.
? Adherence to following, improving, and documenting Customer and internal procedures.
? Achieving time and budgetary targets.
? Consistent daily approach to triage tickets and tasks.
? Satisfactory management of Customers’ expectations.
? Contribute to, and embrace, the culture of Support Team KPI’s.
o Tickets open/closed per day (Lower/Higher)
o Average Resolution time (Low)
o Customer satisfaction (High)
o Users managed per Support Engineer (High)
? Satisfactory contribution to identifying patterns and issues in our process and delivery.
? Satisfactory amounts of tickets completed daily.
? Satisfactory achievement of ongoing targets, goals, and objectives as set by the Operations Manager and the Director.
? Following of instructions and completion of tasks in a timely, accurate and efficient manner which meet the requirements of the company, customer and required regulatory standards.
? Following, utilisation and promoting of Company Policies and Procedures, Work Health and Safety (WHS) requirements.

Salary: $96,000 plus Super

Position Title: Project Contracts Manager
Cluster / Business Unit / Division Major Capital Programs
Section or Unit: Nuclear Security Science Capability Program
Job Family: Project & Program

POSITION PURPOSE
The primary objective of the Projects Contracts Manager is to provide a high standard of project & contract management throughout the project lifecycle, from initiation to completion. This includes overseeing contract negotiations, ensuring compliance with contractual terms, and developing solutions to meet client requirements while mitigating risks and ensuring project deliverables are met.

The position reports to a Senior Project Manager or Program Director, within ANSTO Major Capital Programs, and is an expert in the delivery of infrastructure projects across all project stages.

ACCOUNTABILITIES & RESPONSIBILITIES
Key Accountabilities & Responsibilities:
The key accountabilities for this position include:
? Provide quality project management to ensure the proper definition and then achievement of the stakeholder requirements. These requirements will include technical, budgetary, safety, environmental, commercial, regulatory, and quality assurance requirements.
? Draft, review, and negotiate contracts and deliverables with clients, suppliers and subcontractors, ensuring all contracts comply with legal and regulatory requirements.
? Identify potential risks in contract terms and conditions and develop strategies to mitigate and ensure compliance with contractual obligations.
? Facilitate communication and coordination between all project stakeholders, ensuring stakeholders are informed of contract status, changes, and any issues that may arise.
? Assist with the initiation of projects including consulting with clients and management to gain acceptance of technical specifications and business cases. This includes assisting with the development of cost benefit analyses of proposed options, seeking new solutions, and developing new techniques and methods.
? Ensure proper documentation of contract changes and amendments and maintain accurate records of all contract related documents and correspondence
? Address and resolve any contractual disputes or issues that arise during the project lifecycle. Liaise with legal teams to handle complex disputes.
? With guidance and support, manage and or engineer small projects from conception to finalisation, including scope management, supervision, cost control, time management, quality/safety/environmental and contract management ensuring work is delivered on time and budget.
? Provide quality verbal and written reports and presentations to stakeholders including the ANSTO executives.
? Undertake detailed project planning including developing a project plan to deliver the project
either based on approved funding or in order to attain funding.
? Manage project risk by proactively tracking cost forecasting, task scheduling, contract administration and resolving critical issues.
? Deliver client focused solutions with the ability to influence, negotiate and liaise with senior staff including developing reports. Manage customer and key stakeholder relationships and ensure they are informed of project progress.
? Develop and utilise judgement and technical experience to undertake development and design consistent with current standards and statutory requirements.
? Ensure appropriate supervision of installation and construction is maintained to certify that the prescribed standards of workmanship are maintained.
? Finalise projects by undertaking project evaluations and liaising with key stakeholders to identify defects, maintenance schedules and commissioning requirements.
? Proactively seek both formal and on-the-job training, development, and mentoring opportunities.
? Develop internal and external networks to allow for external collaboration and sharing of information.
? Undertake additional duties as required and during period of leave of other staff.
? Work as part of team in delivering product solutions to customers.
? Manage multi-disciplinary projects from conception to finalisation, including scope management, supervision, cost control, time management, quality control, and contract management ensuring work is delivered on time and budget.
? Independently initiate projects including consulting with clients and management to gain acceptance of technical specifications and business cases. This includes developing cost benefit analyses of proposed options, seeking new solutions, and developing new techniques and methods.
? Utilise judgement and technical experience to undertake complex development and design consistent with current standards and statutory requirements.
? Utilise judgement to independently assess priorities of project tasks and job flow to deliver complete project.
? Lead project teams including frequent communication, conflict resolution and negotiation.
? Develop and train project staff including coaching and mentoring.
? Undertake research and development to create one off solutions for clients.
? Represent ANSTO nationally and internationally and build networks to develop sharing of information.
? Maintain database of projects to ensure accurate reporting to management.

POSITION DIMENSIONS
Staff Data
Reporting Line: Reports to the Senior Project Manager or Program Director, Major, Capital Programs
Direct Reports: Junior Project or Graduate Engineer, Project Technical staff and Works Supervisor, Note – numbers will vary based on phase of the project
Indirect Reports: 6-8 When assigned to projects

KNOWLEDGE, SKILLS AND EXPERIENCE
1. Degree and / or master’s level qualification in Engineering, Science or Project Management or equivalent relevant experience.
2. Well-developed project management skills
3. Effective and proven contract management skills
4. Significant experience and proven problem-solving ability in delivering creative and systematic solutions.
5. Demonstrated ability to independently lead projects and utilise project management methodologies to deliver quality outcomes.
6. Demonstrated leadership skills and experience in successful stakeholder management.
7. Ability to develop and introduce innovative approaches to improving processes and practices.
8. Excellent written and verbal communication skills.
9. Ability to think strategically, influence and negotiate.
10. Ensure all work undertaken conforms to Australian Standards, quality procedures and other statutory requirements.
11. Willingness to pro-actively share knowledge, information, and insight with team members.

Position Title: Project Contracts Manager
Cluster / Business Unit / Division Major Capital Programs
Section or Unit: Nuclear Security Science Capability Program
Job Family: Project & Program

POSITION PURPOSE
The primary objective of the Projects Contracts Manager is to provide a high standard of project & contract management throughout the project lifecycle, from initiation to completion. This includes overseeing contract negotiations, ensuring compliance with contractual terms, and developing solutions to meet client requirements while mitigating risks and ensuring project deliverables are met.

The position reports to a Senior Project Manager or Program Director, within ANSTO Major Capital Programs, and is an expert in the delivery of infrastructure projects across all project stages.

ACCOUNTABILITIES & RESPONSIBILITIES
Key Accountabilities & Responsibilities:
The key accountabilities for this position include:
? Provide quality project management to ensure the proper definition and then achievement of the stakeholder requirements. These requirements will include technical, budgetary, safety, environmental, commercial, regulatory, and quality assurance requirements.
? Draft, review, and negotiate contracts and deliverables with clients, suppliers and subcontractors, ensuring all contracts comply with legal and regulatory requirements.
? Identify potential risks in contract terms and conditions and develop strategies to mitigate and ensure compliance with contractual obligations.
? Facilitate communication and coordination between all project stakeholders, ensuring stakeholders are informed of contract status, changes, and any issues that may arise.
? Assist with the initiation of projects including consulting with clients and management to gain acceptance of technical specifications and business cases. This includes assisting with the development of cost benefit analyses of proposed options, seeking new solutions, and developing new techniques and methods.
? Ensure proper documentation of contract changes and amendments and maintain accurate records of all contract related documents and correspondence
? Address and resolve any contractual disputes or issues that arise during the project lifecycle. Liaise with legal teams to handle complex disputes.
? With guidance and support, manage and or engineer small projects from conception to finalisation, including scope management, supervision, cost control, time management, quality/safety/environmental and contract management ensuring work is delivered on time and budget.
? Provide quality verbal and written reports and presentations to stakeholders including the ANSTO executives.
? Undertake detailed project planning including developing a project plan to deliver the project
either based on approved funding or in order to attain funding.
? Manage project risk by proactively tracking cost forecasting, task scheduling, contract administration and resolving critical issues.
? Deliver client focused solutions with the ability to influence, negotiate and liaise with senior staff including developing reports. Manage customer and key stakeholder relationships and ensure they are informed of project progress.
? Develop and utilise judgement and technical experience to undertake development and design consistent with current standards and statutory requirements.
? Ensure appropriate supervision of installation and construction is maintained to certify that the prescribed standards of workmanship are maintained.
? Finalise projects by undertaking project evaluations and liaising with key stakeholders to identify defects, maintenance schedules and commissioning requirements.
? Proactively seek both formal and on-the-job training, development, and mentoring opportunities.
? Develop internal and external networks to allow for external collaboration and sharing of information.
? Undertake additional duties as required and during period of leave of other staff.
? Work as part of team in delivering product solutions to customers.
? Manage multi-disciplinary projects from conception to finalisation, including scope management, supervision, cost control, time management, quality control, and contract management ensuring work is delivered on time and budget.
? Independently initiate projects including consulting with clients and management to gain acceptance of technical specifications and business cases. This includes developing cost benefit analyses of proposed options, seeking new solutions, and developing new techniques and methods.
? Utilise judgement and technical experience to undertake complex development and design consistent with current standards and statutory requirements.
? Utilise judgement to independently assess priorities of project tasks and job flow to deliver complete project.
? Lead project teams including frequent communication, conflict resolution and negotiation.
? Develop and train project staff including coaching and mentoring.
? Undertake research and development to create one off solutions for clients.
? Represent ANSTO nationally and internationally and build networks to develop sharing of information.
? Maintain database of projects to ensure accurate reporting to management.

POSITION DIMENSIONS
Staff Data
Reporting Line: Reports to the Senior Project Manager or Program Director, Major, Capital Programs
Direct Reports: Junior Project or Graduate Engineer, Project Technical staff and Works Supervisor, Note – numbers will vary based on phase of the project
Indirect Reports: 6-8 When assigned to projects

KNOWLEDGE, SKILLS AND EXPERIENCE
1. Degree and / or master’s level qualification in Engineering, Science or Project Management or equivalent relevant experience.
2. Well-developed project management skills
3. Effective and proven contract management skills
4. Significant experience and proven problem-solving ability in delivering creative and systematic solutions.
5. Demonstrated ability to independently lead projects and utilise project management methodologies to deliver quality outcomes.
6. Demonstrated leadership skills and experience in successful stakeholder management.
7. Ability to develop and introduce innovative approaches to improving processes and practices.
8. Excellent written and verbal communication skills.
9. Ability to think strategically, influence and negotiate.
10. Ensure all work undertaken conforms to Australian Standards, quality procedures and other statutory requirements.
11. Willingness to pro-actively share knowledge, information, and insight with team members.

Job Description:
Arvensys Technologies is a well-established organization offering Software Services and Partnered IT Products & Solutions. We are looking for a Business Analyst who will be the Vital link between our information technology capacity and our business objectives by implementing and ensuring the successful completion of analytical, building, testing and deployment tasks of our software needs based in Sydney NSW for a full time role.

Key Responsibilities:
• Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements.
• Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with solution design and development teams.
• Proactively communicate, collaborate, lead and participate in various stakeholder workshops and engagements like requirements gathering, validation, discovery playbacks and showcases, to deliver product’s functional requirements like screen, interface, and GUI designs.
• Preparing artefacts supporting project delivery (traceability matrix, solutions gap analysis, support creation of service transition artefacts as required).
• Works with Technical Team members to facilitate the planning and execution.
• Work with Business Units to perform value analysis (ROI) for the processes.
• Coordinate with the business and technical team to identify and provide support for solution designs for production issues and enhancements.
• Identify scope, benefits, constraints, and risks, capture and document current processes.
• Identify and document best practices.
• Facilitate sessions with stakeholders to drive out requirements.
• Consider change management implications for implementation of new processes.
• Deliver key business analysis artifacts, using best practices and tools, for the design, solution and execution of medium and large projects.
• Document and diagram the existing environment and data-flows.
• Gather non-functional requirements such as security, capacity performance and availability.
• Act as a liaison between business and technical resources.
• Recommend ‘to-be’ process map designs using Cross-functional flowcharts.
• Define configuration specifications and business analysis requirements
• Conduct Process diagnostics & opportunity identification
• Define requirements, creating user stories
• Help design, document and maintain system processes
• Creating Business Case and ROI which can be submitted for review and approvals

Essential Knowledge and Skills:
• Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders and management. Demonstrate strong collaboration across all levels of the organization.
• Ability to work independently, with limited supervision
• Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation and continuous improvement.
• Knowledge of best practices with process improvement and operational excellence.
• Understand the needs of and support a company with global operations.
• Ability to translate requirements into processes and controls.
• Strong analytical skills, coupled with a logical, disciplined and structured approach to documentation and procedures.
• Flexible and dynamic personality
• Excellent spoken and written communication. Assertive and confident raising action points with senior individuals.
• Experience of working on major projects.
• Experience/knowledge of a range of technical platforms and solutions.
• Work with individuals to understand and build detailed process maps and business requirements documents.
• Ability to rapidly grasp processes and identify potential solutions
• Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents.
• A team player that is willing to learn and adapt in a high pace delivery environment.

Desirable Knowledge and Skills:
• Good to have JIRA, Confluence experience.
• Experience working with automation software (e.g., UiPath)
• Experience writing SQL queries for data analysis.

Salary: $95,000 + super

POSITION: HAIRDRESSER
RESPONSIBLE TO: Salon Manager

OBJECTIVE:
This position is responsible for maintaining the artistic standards and techniques set by the company, ensuring the level of service provided maintains high professional standards at all times in cutting, coloring and styling.

RESPONSIBILITIES/DUTIES:
Welcoming customers and identifying their preferences by asking pointed questions.
Advising clients on suitable haircuts as well as hairstyles and hair color based on their physical features and hair type.
Washing, rinsing and drying clients’ hair using appropriate shampoos and conditioners (e.g. for oily hair or dry scalps)
Cutting, trimming, and shaping clients' hair as well as wigs, hair extensions, hairpieces, and toupes based on clients’ preferences and specifications.
Using hairstyling tools and equipment, including hair straighteners, curling irons, rollers, hairdryers, and hot combs, to style clients’ hair accordingly.
Applying a wide range of hair coloring techniques, like highlights, ombre and balayage.
Creating hairstyles for formal events and everyday looks, including braids, ponytails and buns.
Appling hair treatment products, as needed (e.g. color protection creams and hydrating masks).
Forming bonds with loyal customers and remember their hairstyle preferences.
Managing bookings and serve walk-ins.
Ensuring tidiness of beauty stations and sterilize tools, as needed.
Cleaning and sterilizing all hairdressing tools and instruments to ensure that state health and safety standards are met.
Operating the cash register to process client payments when necessary.
Attending all relevant training as directed from time to time.

TRAINING:
Onsite training is provided to allow the successful applicant to become familiar with A.H Salon procedures.

SALARY:
Depending on experience, we offer a base salary range between $77,000 and $110,000 per annum + Super

Reports to: Clinical Care Coordinator /Residential Manager Australian Health Practitioner Regulation Agency (AHPRA)
Purpose of the position: To ensure the direct care needs of residents are met

Key Relationships / Interactions:
Residential Manager
• Clinical Care Co-ordinator
• Staff
• Residents and families
• Visitors
• Volunteers
• Quality Team

Mandatory Knowledge, Expertise and Skills
• Current registration as an RN
• Demonstrated high level of analytical, written and verbal skills
• Ability to write clear and precise English appropriate to residents needs
• Mature outlook with the ability to relate and converse with older people
• Ability and commitment to working as part of the team
• Demonstrated initiative and ability to work without supervision
• Demonstrated knowledge and commitment to continuous improvement
• Understanding of the accreditation standards
• Ability to work within the culture of Residential Aged Services
• Demonstrated written communication skills to be able to provide concise documentation
• Ability to manage multiple tasks and responsibilities at the same time
• Strong knowledge of the code of ethics under which they practice
• Ability to remain calm under pressure and respond to emergency situations
• Critical thinking and problem-solving skills to identify issues and plan appropriate care
• Good organizational and time management skills

Desired Knowledge, Expertise and Skills
• Experience in an aged care setting
• Understanding of Aged Care and associated Legislation
• Understanding of AN ACC and documentation requirements
• Experience in supervising staff
• Maintain confidentiality of all information obtained in the course of your employment. This does not cease when your employment ceases.
• Accurate documentation pertinent to your position on following Dalrymple Villa Care systems and documents.

? BUSINESS CONSULTANT
? IBM PLANNING ANALYTICS CONSULTANT

As an IBM Planning Analytics / TM1 Consultant for Cortell Australia, you will be responsible for designing and developing leading analytical solutions to help customers achieve the business outcomes we have been consulted to deliver. You will deliver business requirement workshops, participate in the design and development of advanced planning and reporting solutions using IBM Planning Analytics / TM1, and provide consulting and advice for implementing the IBM Cognos product suite and the latest IBM offerings in this space.

As a consultant you will be part of a team managing the client’s expectations, working closely to achieve the desired results and managing projects to time and budget.
You will report into the National Services Director and the project manager within each project delivering status updates and project reviews as required.

Your background and role will incorporate the following:
• 8-10 years utilizing FPM tools (e.g. IBM Planning Analytics / TM1, Adaptive Insights, Hyp. Planning, Essbase) as well as business intelligence tools in a financial analytics context.
• Ideally, a minimum of 5 years’ hands-on experience with IBM Planning Analytics / TM1.
• Experience in budgeting, forecasting and financial analytics with demonstrated ability to design compelling solutions to business challenges with FPM and BI toolsets.
• Demonstrated knowledge of and experience with business processes, System Development Life Cycle and best practices of quality management.
• Knowledge and understanding of cultural and IT business environments
• Project co-ordination and planning experience
• Skills in developing valued relationships with clients and industry leaders
• Documentation and proposal writing skills
• Ability to work within a delivery team and project managers in leading and ensuring successful project transition with technical and business staff.
• Proven ability to work independently or on a team as required.
• Must have excellent interpersonal, verbal and written communication skills.
• Business Intelligence user experience a plus, such as Cognos or BO or SAS
• Experience working with datamarts, disparate data tables, data cleansing methods, ETL techniques, model-building, statistical techniques, and various evaluation and deployment scenarios required.
• Detailed technical knowledge of the IBM Cognos extended platform would be preferred
• Extensive knowledge of IBM Planning Analytics / TM1 Solution with appropriate certifications
• Ability to travel

Responsibilities:
• Maintain professional services standards, in line with Cortell's business practices.
• Develop and maintain relationships with clients.
• Provide delivery management to ensure customer satisfaction.
• Service existing clients of the Company and strive to expand the Company’s client base
• Ensure the clients maximize and take advantage of Cortell's best practices.
• Develop, implement, and manage enterprise project engagements.
• When required, participate in the sales cycle to gather requirements, formulate delivery
approach and develop proposals and Statement of Works (SOW).
• Work with the client personnel to identify/resolve all issues that could impact project scope and/or timeframes.
• Ensure the client can serve as a reference upon completing their implementation
• Assist in the transition of the customer from sales to professional services, and from
professional services to product support.
• Support management and client instructions
• Ensure the project is delivered within the budget outlined in the SOW Successfully and
professionally manage client expectations and apply change control procedures
• Present clients with change orders in the event they're asking Cortell to perform tasks that are outside the scope of the SOW
• Hands on delivery in consulting engagements when required
• Ensure continual communication to Cortell on the progress of the delivery - liaise with
Managers and other employees of Cortell to ensure that the services provided are in an efficient, effective and prompt manner.
• Work closely with the Professional Services Manager on all of the above.
• Complete accurate timesheets by close of business Friday each week
• Work with Cortell's Policies and Procedures where relevant
• Participate in training where relevant

Salary Offer: $150,000 AUD p.a + Super

Job title: Pastrycook & Cake Decorator

As a Pastrycook & Cake Decorator at our boutique bakery, you will be responsible for preparingand baking cakes, biscuits and pastry goods as well as decorating cakes.
We are a boutique bakery catering to dogs and cats that is known for its exceptional quality inhandcrafting natural dog biscuits, cupcakes, donuts, treats and cakes.

Key responsibilities
? Product baking – preparing/cutting/panning and baking dog biscuits, cakes and cupcakes
? Product preparing – preparing icing, dog friendly fondant and cream fillings and decorations to be used for biscuits, cakes and cupcakes
? Product decorating – flooding and writing with icing on biscuits to a high degree of quality and accuracy
? Product decorating – preparing cupcakes and cakes using dog friendly fondant and cream –including writing with icing with high degree of quality and accuracy
? Required to clean mobile equipment and work stations
? Required to operate, clean and setup baking / kitchen / cooking and biscuit and cake
decorating equipment
? Meeting Safety, Production Targets and Quality Regulations and Standards
? Ability to follow instructions
? Ability to learn multiple processes
? Ability to work as part of a team
? Excellent communication skills and good interpersonal skills

Key duties
? Prepare fondant by weighing raw materials to create mixture of appropriate consistency
? Using tools, moulds, cutters and shaping by hand, prepare fondant decorations to be used for cakes and cupcakes
? Roll out fondant dough for cakes and cupcakes using rolling machines

Position Description
? Prepare dog friendly cream and icing mixtures by weighing raw materials and mixing to appropriate consistency
? Preparing dog friendly icing to varying consistencies to enable flooding biscuits or to write on top of biscuits – with a high degree of quality and accuracy
? Decorate cakes and cupcakes with the dog friendly cream using range of piping techniques in line with customer’s personalisation request
? Decorate cakes with dog friendly icing by writing customer’s personalised message on top of cakes and cupcakes
? Cleaning of equipment, tools and other utensils used and setup of equipment for the next day
? For baking dog biscuits, you will be cutting biscuits using cutters and operating the oven to ensure they are baked as required
? Emptying the baking trays once cooled to icing trays for icing customer’s orders
Academic or trade qualifications
? You will ideally have formal training as a Pastrycook which has decorated cakes, biscuits and pastries to high degree of quality and precision.
? That said, should you have significant experience where you have obtained the appropriate skills either through on the job training or your own practicing over time that enable you obtain skills required of this role, the formal training is not required.

Work experience and skills
? Minimum 1 year experience in decorating with cream mixtures and/or buttercream icing to be able to successfully decorate cupcakes and vintage style cakes
? Minimum 2 years’ experience in using fondant to decorate
? Minimum 2 years’ experience in writing with icing (royal icing, dog icing or an equivalent mixture consistency) such that it is of a high degree of quality, accuracy and visual aesthetic

Relevant skills
? You will be well versed in using different cream and icing tips to produce different effects from decorations
? You will be experienced with writing using either dog friendly icing (yoghurt or starch based) or the human royal icing equivalent.

Position Description
? You will be able to use your experience to use judgement to creating icing, fondant and cream mixtures to the appropriate level of consistency such that they do not melt, crack or ‘bleed’.
? You will have the capability to create figurines and fondant decorations to high degree of quality
? You will be able to use your experience and judgement in baking treats, cakes and cupcakes using a commercial oven
? You will be able to operate baking and decorating equipment, tools, etc.

Salary Offer: $75K p.a + Super

Job Title: Business Developer - Pacific Trade Flows
Location: Brisbane, Australia
Job Type: Full-Time
About Us:
With 30 offices worldwide in 16 different countries, SIFA is a well-known French freight forwarder and a leading consolidator in the Pacific area. The company has a global turnover of 100 million AUD and over 800 employees. SIFA is particularly dynamic and experiencing significant growth, thanks to the dedication of its employees and the high quality of its customer service. In Australia, SIFA has branches and warehouses in Brisbane, Sydney, and Melbourne.

Job Overview:
We are looking to recruit a business developer executive for the export trade lane from Australia to the Pacific islands. The position is based in Brisbane, but frequent travel within Australia and the Pacific region is expected.

Key Responsibilities:
? Develop and implement strategic sales plans to achieve business growth and market penetration in the Pacific region.
? Identify and pursue new business opportunities to increase market share and revenue.
? Build and maintain strong relationships with key clients, partners, and stakeholders.
? Conduct market research to stay updated on industry trends, competitor activities, and market conditions.
? Collaborate with internal teams to ensure seamless execution of sales strategies and customer satisfaction.
? Prepare and present sales reports, forecasts, and market analysis to senior management.
? Reply to quotes, tenders and ensure the follow-up of the key accounts
? Represent the company at industry events, trade shows, and networking opportunities.

Qualifications:
? Bachelor’s degree in business, Marketing, or a related field.
? Experience within the freight forwarding industry.
? In-depth knowledge of the Pacific market.
? Strong negotiation, communication, and interpersonal skills.
? Ability to work independently and as part of a team.
? Proficiency in Microsoft Office Suite and CRM software.
? Willingness to travel within the Pacific region as needed.
? Fluent French speaker

What We Offer:
? 85K p.a + Super salary and commission structure.
? Opportunities for professional development and career advancement.
? A supportive and collaborative work environment.

Role Overview:
? Looking after reception and booking appointments
? Following up on enquiries and consulting with guests
? Helping with services to accommodate appointments
? Ensuring salon productivity and managing the diary
? Writing notes, responding to emails and SMSs
? Supporting the salon owner
? Cleaning work areas and sanitising equipment
? Being a much-loved team member and making everyone’s day a little brighter
What we offer:
? Job Stability
? Work life balance
? Supportive, friendly and dynamic team
? Free parking facilities outside the salon
? Room for personal and professional growth
? Hair services at no charge and products at cost price for our staff
? Salon is surrounded by many other fantastic shops
? Great rates of pay and bonus schemes
Qualities we’re seeking:
? Minimum of 5 years’ industry experience consisting of, but not limited to;
cutting, shaving, straightening, styling, colouring, shampooing and conditioning
? Capability in applying colour using various techniques
? Able to consult/advise clients on suitable colours/tones, hair care and products
? Ability to use industry standard equipment such as scissors, hair dryers,
straighteners, clippers and razors
? Strong communication and customer service skills
? A polished and professional appearance
? Experience in extensions and/or wigs hairpieces would be great but not
essential

Salary Offer: $76,000 p.a + super

Construction Project Manager
Salary Offer: $107,000 P.A + SUPER

Selection Criteria (Minimum qualifications, skills, experience)
· Concrete sawing & drilling industry experience (minimum 5 years)
· Experience performing similar duties (minimum 2 years)

Reports to
- Operations Director

Responsibilities:

- Project Management and planning including coordinating labour resources, along with the procurement and delivery of materials, plant and equipment
- Oversee and implement work programs across multiple works sites
- Develop and maintain client relationships and key partnerships, including negotiating with principal contractors, clients, owners as well as other subcontractors involved in the construction or remediation process to facilitate on time and within budget completion
- Developing, reviewing and negotiating contracts, programs, projects and services including consulting with the various stake holders such as Architects, Project Engineers, along with other trade and technical workers
- Ensure compliance with building and construction legislation, standards of performance, quality, and safety. This includes ensuring adequate resources are allocated to quality, workplace health & safety (WHS), and environmental matters including human and technical resources in order to achieve a safe workplace and operation without risk to quality, health or environment, as well as ensure compliance with regulatory requirements
- Contribute to the effective implementation of a safe working culture, ensuring all health and safety policies/procedures are followed including verifying completion of Job Safety Analysis (JSA’s) and pre-start inspections prior to commencement of works
- Investigate non-conformances, customer complaints, near misses, accidents, incidents, and injuries with a view of determining and implementing (where required) corrective and preventive action

Duties

- Overseeing work by subcontractors and reporting on variations to work orders
- Responding to inquiries and resolving problems concerning contracts, programs, projects, services provided, and persons affected
- Collecting and analysing data associated with projects undertaken, and reporting on project outcomes
- Attend site meetings, take minutes and distribute
- Review and interpreting architectural drawings and specifications to facilitate
>Tendering, quoting, submission and lodgement as required
>Planning, scheduling and execution of works
- Preparing customer quotations & tendering including lead generation and sales conversion
- Arrange work inspections by the various stake holders including clients, contractors, local authorities
- Maintain knowledge of the various sawing and drilling skills in order to facilitate the provision of onsite training & assessment

Essential Skills

- Hands on concrete sawing and drilling experience (minimum 5 years)
- Well-developed organisational, planning and prioritisation skills
- Proficiency in Microsoft Office suite
- Ability to quickly identify and solve problems
- Strong customer service skills
- Professional and clear written and verbal communication skills
- Ability to resolve customer conflicts proactively and effectively
- Efficient time management and organization skills
- A high standard of personal integrity, self-discipline and responsibility
- High level attention to detail
- Highly motivated and ambitious with drive and passion for the construction industry
- Ability and willingness to learn new skills and take on new tasks

Experience

- Previous experience as a Construction Project Manager or similar capacity (minimum 2 years)
- Experience within specified construction industries such as civil infrastructure; government works, subdivisional, structural civil works, mining infrastructure, rail infrastructure; main road works (desirable)
- Demonstrated understanding of contract management relating to consultants, contractors and suppliers
- Managing Subcontractor accounts (incl. timesheets/dockets, Payment Claims, Payment Schedules)

Network Architect
Salary Offer: $107,400 P.A + super

Qualifications & Requirements:

• Bachelor’s Degree in Computer Science, Information Technology, or a related field. A Diploma with a major in Computer Science is also acceptable.
• 10 to 14 years of in-depth experience in the Network domain, with at least 8 years in a Network Architect role. Overseas experience is an added advantage.
• Excellent communication skills and a collaborative attitude. Our team thrives in a collaborative work environment, contributing to innovative, impactful work based on customer feedback.

Duties & Responsibilities:

• Formulate network solutions and prepare detailed design documents, including High-Level Design (HLD) and Low-Level Design (LLD) documents. This includes preparing implementation plans and taking ownership of technical implementations for strategic network and technology changes.
• Understand and prepare end-to-end network diagrams for the integration and configuration of network components.
• Hands-on experience with Cisco Routers, Switches, and Firewalls.
• Expertise in routing protocols (OSPF, BGP, EIGRP, VRF, and MPLS) and switching technologies (Cisco Nexus, VPC, FabricPath, and legacy switching technologies).
• High troubleshooting skills for resolving network outages and emergencies.
• Proactive monitoring and analytical skills to optimize network performance for better output and high availability. Monitor the health and integrity of the network.
• Identify network events and faults, initiate the repair and rectification process, and evaluate network performance issues including availability, utilization, throughput, and latency.
• Conduct network capacity analysis and implement improvement plans to ensure high throughput and optimal network experience.
• Replace and install new network components in Data Centers, including configuration and software upgrades.
• Maintain software and configuration backups of all network components to restore connectivity during network outages.
• Well-versed in Data Center architecture, disaster recovery, remote connectivity solutions, and Data Center LAN zoning architecture.
• Strong documentation skills for preparing and maintaining process documents for network changes and troubleshooting procedures.

Full Time Position
Salary - $89,987 to $120,259.00 p.a plus Super

POSITION PURPOSE
The Sample Environment Officers undertake technical and scientific activities to support the scientific experiments that utilise the neutron beam instruments (NBI) along with related sample environment equipment and devices. Sample Environment Officers work within a team of laboratory technicians, technologists, engineers, instrument scientists, and other internal and external scientists and researchers to facilitate and contribute to research, supporting users who are conducting experiments on neutron beam instruments.

ACCOUNTABILITIES & RESPONSIBILITIES
Key Accountabilities – Band 5
• Assist in the execution of neutron scattering experiments by efficiently preparing, installing, operating and removing sample environment equipment on neutron beam instruments (NBI).
• Facilitate the use of the facilities and equipment to internal and external users. Prioritise, plan and schedule work in order to ensure user expectations are met.
• Provide technical advice to NBI users on the purpose and use of sample environment
equipment & devices and collaborate with instrument scientists, other sample environment team members and users in the design of experiments to enable quality research outputs and results.
• Provide advice and analysis in specifying, procuring, commissioning and testing a variety of different devices, equipment and instruments.
• Ensure equipment is utilised in accordance with operational safety, security, sustainability
requirements and adhere to applicable standards, legislative and regulatory requirements.
• Undertake equipment maintenance and calibration, ensure housekeeping standards, spare parts and stock levels are maintained to ensure reliability, productivity and availability of equipment and facilities.
• Write clear and concise instructions for the handling of complex devices. Ensure accurate and timely records are made and maintained as required for traceability, safety and regulatory purposes.
• Contribute to equipment and technical improvement projects or activities.
• Undertake additional duties as required and during period of leave of other staff.

Key Accountabilities - Band 6
• Undertake all Band 5 accountabilities at a technical expert level and independently without supervision or guidance.
• Provide technical and scientific leadership for the development of new and innovative
sample environment methodologies and techniques, conducting research or scientific investigation to achieve organisational outcomes.
• Exercise sound individual judgement and apply extensive knowledge within sample
environment to design and implement modifications of new and existing equipment for the ACNS environment.
• Promote the quality of research outcomes via experimental development activities.
• Utilise specialist technical and scientific knowledge and expertise to examine, interpret,
check and validate methods and results to provide scientific analysis and ensure accuracy of results produced.
• Provide expert advice on technical feasibility and general safety of scientific proposals
submitted through the user portal.
• Provide technical leadership and demonstrate best practice for other workers within the facility. Actively contribute to a working environment which promotes teamwork, knowledge sharing, collaboration and achieves quality scientific outcomes for the facility and its users.
• Train, supervise and provide expert advice to staff, users (scientists, researchers, post-docs, students), visitors and contractors to help ensure effective and safe work within the facility.
• Collaborate and exchange information with other sample environment laboratories and
groups at international neutron beam facilities.
• Undertake additional duties as required and during period of leave of other staff.

KNOWLEDGE, SKILLS AND EXPERIENCE
Band 5
1. Degree in Physics, Chemistry, Material Science or Mechanical, mechatronics or electronic Engineering.
2. Experience in a scientific research environment
3. Experience working with cryogenic, high temperature, gas delivery, magnetic and vacuum systems highly regarded
4. Demonstrated ability to deliver creative and systematic solutions
5. Proven ability to effectively interact with a range of multi-disciplinary scientists in a
client/user environment.
6. Experience providing experimental support to other scientists and researchers.
7. Experience commissioning and maintaining scientific instrumentation
8. Experience with diagnosis, calibration and repair of complex systems
9. Experience with instrument, device controls and software development
10. Verbal communication skills to interpret customer needs
11. Demonstrated ability to follow policy, procedures and guidelines
12. Technical skills including computer interface and experience with laboratory programming and design packages

Band 6
1. Masters in Physics, Chemistry, Material Science or Engineering (mechanical, mechatronics or electronic) or equivalent extensive experience operating with sample environment equipment.
2. Extensive experience developing techniques and equipment, conducting research on
technical subjects or scientific investigations.
3. Demonstrated extensive experience and expertise designing, installing, commissioning and operating a variety of different sample environment related systems.
4.Significant prior experience troubleshooting multiple sample environment systems and
proven ability to investigate and resolve problems within and outside main field of qualification.
5. Demonstrated experience and proven success as the technical lead in the development of sample environment methodologies, techniques, scientific investigation or improvement projects
6. Extensive experience providing support to other scientists/researchers while meeting and at times exceeding user requirements and services.
7. Provide technical leadership for the development of new sample environment
methodologies and techniques, conducting research or scientific investigation to achieve organisational outcomes.
8. Demonstrated ability to independently and expertly undertake duties as a band 5 sample environment officer.
9. Ability to lead and co-ordinate work activities to achieve user and facility outcomes.
10. Demonstrated experience providing technical leadership, coaching and mentoring to other sample environment officers (or similar).