Total 306 job vacancies by Home Group Limited

HR Business Partner

One Strawberry Lane, Newcastle upon Tyne (hybrid working) or from our Liverpool Street Office in Central London

Permanent, full time (37.5 hpw)

Salary circa £40,000 pa plus great benefits including Health Cash Plan

Home, a place where you belong

This is an amazing (and rare!) opportunity to join Home Group’s HRD team as a HR Business Partner. Working closely with managers across the business, you’ll support their future people vision while managing complex people matters, from disciplinaries and grievances through to complex change through TUPEs and restructures. You’ll also play a key role in supporting our wellbeing, equity, diversity, inclusion and belonging work.

Typical day as a HR Business Partner

• Providing a proactive business partnering approach to managers across the business to drive effective people management and supporting change.
• Working with managers from a wide range of disciplines across the business – that could be housing, care, repairs and maintenance, finance, IS and more!
• Supporting managers to manage more complex ER matters, by adopting a coaching approach whilst exploring and mitigating risk to the business.
• Playing a key role in restructures and TUPEs, assisting managers and affected colleagues to ensure a smooth transition for everyone.
• Supporting our wellbeing and equity, diversity, inclusion and belonging (EDI&B) projects that truly enhance our colleague experience.
• Working with a fantastically collaborative and supportive HR team who always check-in with each other and available to bounce ideas and find best solutions.

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best Together we make Home Group a great place to work!

You bring…

• Ideally CIPD qualified, you have significant experience in a HR business partnering role.
• A brilliant understanding of employment legislation and employee relations.
• Significant experience of change management through TUPEs and restructures.
• Experience of working with people data, using it to develop and share insights with stakeholders to inform decisions and improve practice.
• An authentic and professional approach that instantly brings credibility to you and the HR team.

Our team

You’ll join Kev and our HR team, we’re super passionate about what we do! You’ll often find Kev in the office 5 days a week (it’s better than his kitchen table) with a spreadsheet open and a can of Diet Coke or Irn Bru to draw on his Scottish roots! The team are even better – a really supportive gang who support and seek input and insights from each other.

Job details

• This is a full-time role working typical office hours Monday to Friday, but we’re open to agreeing a work pattern with you.
• You’ll manage your own diary. If you need a break to take delivery of your new fridge or take a longer lunch for a haircut, you can use your flexi time to manage that!
• This is a hybrid role, so you’ll spend at least 2 days in the office and 3 days working at home.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for the 4th Great Place to Work in the UK Employer!

What’s in it for you?

• 34 days leave (includes bank holidays and a “me day” to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Explore our benefits in detail on our website.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review.

Find out more

Click APPLY NOW to see our HR Business Partner Job description, find out about us and for help to apply. This job will close on the 22nd of September, sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Bid Development Lead

Home based/hybrid with travel

Permanent full time (37.5 hpw), flexible

Salary circa £48,000 negotiable based on skills and experience plus brilliant benefits including health cash plan!

Home, a place where you belong

Join us in playing a key role in managing responses to new business, and renewal opportunities across the care and support contracts in Home Group! As our Bid Development Lead, you’ll oversee the entire bid and tender submission process, ensuring full compliance with commissioner requirements and leading a team of talented bid writers. Our success relies on securing new business and renewing contracts that align with the needs of our customers and commissioners, and along with our Business Development team, you’ll be a key player.

Typical day as a Bid Development Lead

• You’ll manage and lead the bid and tender submission process, ensuring all submissions meet commissioner requirements and reflect our competitive strengths, working with Strategic Partnership Leads to secure new business across our product portfolio.


• You’ll support horizon scanning relating to new business opportunities, using tendering portals, reviewing, recommending and maximising growth opportunities.


• Using our gateway approval processes you’ll ensure governance standards are met.


• Using your brilliant collaboration and communication skills you’ll work with internal and external stakeholders including finance, legal and HRD to ensure the success of governance process in bid submission.


• You’ll lead and coach our team of bid writers to be experts in their field and Home Group’s products.


• Through your strategic thinking and driving continuous improvement, your success contributes to our annual growth targets!

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for the 4th best Great Place to Work in the UK Employer!

You bring

• You’ll have strong experience in bid and tender management, even better if it’s within the care and supported housing sector!


• Your excellent leadership, team management and coaching skills.


• Excellent written and presentation skills and ability to negotiate and persuade.


• Ability to coach others in delivering technical expertise in written responses.


• Experience using a CRM system, knowledge management and continuous improvement practices.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review

Our team

You’ll join Darren and our Business Development team, we’re super passionate about what we do! Darren will be your line manager and he has a wealth of experience and has been with us at Home Group for several years now. We’re a supportive bunch and you’ll also join Sarah and our experienced team, as well as some other new colleagues we’re recruiting so you can learn together!

Job details

• Flexible working hours (or we’re open to agreeing a work pattern with you)


• You’ll manage your own diary, so if you need to take delivery of your new fridge or take a longer lunch for a haircut, you can use your flexi time to manage that!


• Our team is spread nationally – so we take it in turns where we host our monthly face to face team meeting! Our offices are in Leeds, London, Birmingham and Newcastle, so every now and then you’ll be going further afield.


• We also regularly visit services we’re supporting with tenders, so you’ll need to be okay with travelling (we cover train or milage expenses of course!)

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (this includes bank hols and a “me day” to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Generous pension scheme with life insurance of 3x salary. See our full range of benefits on our website.  

Find out more

Click APPLY NOW to see our Bid Development Lead Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk 

Proud member of the Disability Confident employer scheme

Support Coordinator

Guildford

Permanent, Full Time (37.5 hpw)

Pay £12.61 per hour (£24,664 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Coordinator, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!

Typical day as a Lead Support Worker (known by us as Coordinator)

• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
• Customer group - homeless
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach
• To get from A to B, you can walk, use public transport or drive. You’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review

Our team

You’ll join Lynsey and our Guildford team, we’re super passionate about what we do! We’re really proud of being a brand new team with a positive attitude! We’re a supportive bunch and like to bring fun into our work.

Job details

• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• You will work on a rota, Monday to Sunday between the hours of 7am and 7pm
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.

Proud member of the Disability Confident employer scheme

Housing Manager Communities

Durham or Stockton

Permanent, Full time (37.5 hpw)

Starting salary circa £28,200 to £32,000 negotiable based on skills and experience, plus great benefits including Health cash plan

Home, a place where you belong

This is a great job opportunity for a Housing Manager to join Home Groups awesome housing team in Teesside, Durham & Sunderland. As our Housing Manager, you’ll be the face-to-face customer support to our communities. You may already have extensive experience as a generic Housing Manager or experience of face-to-face customer service within another sector.

You’ll join our team with a real focus on delivering for our customers within our communities. You will be supported by the wider housing management teams, Neighbourhood Assistants, Financial Inclusion Partners and Community Housing Assistants. Through visibility, engagement with customers and proactivity on our estates, you’ll really get to get to know our communities. This will help us to improve our local neighbourhoods.

Typical day as a Housing Manager: Communities

• You’ll understand the community that you work in for our general needs, shared ownership and leasehold customers covering our homes in Teesside, Durham & Sunderland and decide on the necessary course of action.


• You will develop and maintain a community plan in collaboration with our customers and external stakeholders.


• You will represent Home Group in our communities and being present on our estates undertaking Housing Manager tasks such as: Estate Inspections, Anti-social behaviour management, statutory compliance visits and viewings/sign-ups for new customers.


• You’ll progress legal paperwork such as notices and prepare witness statements for anti-social behaviour cases at court.


• You will also have involvement across our other housing management functions.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You have

• You will have a background in neighbourhood management processes, either within the housing sector or an alternative sector.


• You’ll have an understanding of housing management, housing law and customer service.


• You are fully competent in IT and can learn new systems quickly.


• You’re super organised and methodical in your approach and are a proactive self-starter with a “can do” positive attitude.


• Passionate about delivering excellent customer service and have a genuine desire to help your customers.


• This job can challenge, especially when we’re dealing with complaints, but your resilience will help you through.


• Confident working with external partners and stakeholders such as local authorities.

Our team

You’ll join our friendly and dedicated team and will soon discover that we support each other as much as we support our customers. We have a wealth of experience which will enable us to support you as you settle into your new role. We work hard but have fun too and we are looking forward to sharing our skills and knowledge with you!

Although we work as a mobile team, we are close knit and supportive of one another. We don’t just love to support our customers, we’re there for each other too!

Job details

• Hybrid working which involves working from home, in the community or your nearest local office.


• Predominantly responsibility for our rented, leasehold and shared ownership homes across Newton Aycliffe, Chilton, Darlington and Stockton.


• You'll manage your own diary and be accountable for achieving KPI’s.


• You will need to be able to drive and have access to a vehicle insured for business purposes. Don’t worry, we’ll pay your business mileage to cover this use!


• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Explore our benefits in detail on our website

Find out more

Click APPLY NOW to see our Housing Manager Job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

HR Advisor

Hybrid working, 2 days per week from our office at Newcastle City Centre and from home

Full time (37.5 hours per week)

Salary circa £30,000 per annum (negotiable depending on experience) plus brilliant benefits including health cash plan!

Home, a place where you belong

Are you passionate about people, HR and want to make a meaningful impact? Join us as our HR Advisor at Home Group, where you won’t just support our HR team, you'll be a key player in shaping a positive and productive workplace. If you're keen on offering insightful advice, guiding managers with skill, and using data to drive excellence, then read on… You are just the person we're looking for to join our team!

Typical day as our HR Advisor

• Diving into data, uncovering insights to guide managers across the business on absence, performance, and more.


• Advise and coach managers on nipping HR concerns in the bud and steering through formal processes with empathy and effectiveness.


• Plan and deliver your next engaging upskilling session for managers, making people management a breeze for them.


• Collaborate closely with HR Business Partners, identifying and tackling key challenges to make a real difference.


• Contribute to our Apprentice HR Assistant's growth, sharing your wisdom and experience for their development.


• Embrace a proactive and energised approach, driving self-service and first-time-right solutions in HR practices.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a top 10 Great Place to Work Employer!

You bring

• Solid experience of managing employee relations matters, including absence, performance, conduct, and probation (often with multiple cases on at the same time!).


• A robust foundation in employment legislation and HR processes, offering accurate advice that hits the mark every time.


• A flair for spreadsheets and data analysis, making proactive recommendations that genuinely improve practices.


• It’s important that you embrace a ‘digital first’ approach to how we work with our stakeholders and embrace in-person working with the HR team.


• You’ll support the team in making best use of data and insights to support our customers.


• A commitment to continuous learning, keeping abreast of best practice and legal changes in HR to stay ahead of the curve.

Our team

You’ll work as part of our wider People team (around 50 colleagues) and, more specifically, with our HR team. Most of our team, work from our office at One Strawberry Lane in Newcastle upon Tyne, although we do have a few of the team based in London.

You’ll report into Laura, our Senior HR Business Partner, who's based in Newcastle. Laura spends much of her time running after her little ones or planning their next adventures!  

Job details

• You'll be based at our offices at One Strawberry Lane in Newcastle


• This is a full-time job of 37.5 hours per week and we work Monday to Friday


• This is a hybrid role, you’ll spend a minimum of 2 days a week in our offices, and the rest of the time working from home.


• You’ll manage your own diary. If you need a break to take delivery of your new fridge or take a longer lunch for a haircut, you can use your flexi time to manage that!

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (includes bank hols and a “me day” to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Generous pension scheme with life insurance of 3x salary. Explore our full range of benefits on our website.  

Find out more

Click APPLY NOW to see our HR Advisor Job Description, find out about us and for help to apply. This job will close on the 19th of September, sometimes we close a job early, so don’t delay or you might miss out.

Coffee chats will be held on the 25th of September via Microsoft Teams. Interviews will be on Friday the 27th of September in our Newcastle office.

Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

HR Advisor

Hybrid working, 2 days per week from our office at Newcastle City Centre and from home

Fixed term 12 month contract, full time (37.5 hours per week)

Salary circa £30,000 per annum (negotiable depending on experience) plus brilliant benefits including health cash plan!

Home, a place where you belong

Are you passionate about people, HR and want to make a meaningful impact? Join us as our HR Advisor at Home Group, where you won’t just support our HR team, you'll be a key player in shaping a positive and productive workplace. If you're keen on offering insightful advice, guiding managers with skill, and using data to drive excellence, then read on… You are just the person we're looking for to join our team!

Typical day as our HR Advisor

• Diving into data, uncovering insights to guide managers across the business on absence, performance, and more.


• Advise and coach managers on nipping HR concerns in the bud and steering through formal processes with empathy and effectiveness.


• Plan and deliver your next engaging upskilling session for managers, making people management a breeze for them.


• Collaborate closely with HR Business Partners, identifying and tackling key challenges to make a real difference.


• Contribute to our Apprentice HR Assistant's growth, sharing your wisdom and experience for their development.


• Embrace a proactive and energised approach, driving self-service and first-time-right solutions in HR practices.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a top 10 Great Place to Work Employer!

You bring

• Solid experience of managing employee relations matters, including absence, performance, conduct, and probation (often with multiple cases on at the same time!).


• A robust foundation in employment legislation and HR processes, offering accurate advice that hits the mark every time.


• A flair for spreadsheets and data analysis, making proactive recommendations that genuinely improve practices.


• It’s important that you embrace a ‘digital first’ approach to how we work with our stakeholders and embrace in-person working with the HR team.


• You’ll support the team in making best use of data and insights to support our customers.


• A commitment to continuous learning, keeping abreast of best practice and legal changes in HR to stay ahead of the curve.

Our team

You’ll work as part of our wider People team (around 50 colleagues) and, more specifically, with our HR team. Most of our team, work from our office at One Strawberry Lane in Newcastle upon Tyne, although we do have a few of the team based in London.

You’ll report into Laura, our Senior HR Business Partner, who's based in Newcastle. Laura spends much of her time running after her little ones or planning their next adventures!  

Job details

• You'll be based at our offices at One Strawberry Lane in Newcastle


• This is a full-time job of 37.5 hours per week and we work Monday to Friday


• This is a hybrid role, you’ll spend a minimum of 2 days a week in our offices, and the rest of the time working from home.


• You’ll manage your own diary. If you need a break to take delivery of your new fridge or take a longer lunch for a haircut, you can use your flexi time to manage that!

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (includes bank hols and a “me day” to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Generous pension scheme with life insurance of 3x salary. Explore our full range of benefits on our website.  

Find out more

Click APPLY NOW to see our HR Advisor Job Description, find out about us and for help to apply. This job will close on the 19th of September, sometimes we close a job early, so don’t delay or you might miss out.

Coffee chats will be held on the 25th of September via Microsoft Teams. Interviews will be on Friday the 27th of September in our Newcastle office.

Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Housing Manager

Glasgow with possible travel throughout Scotland

Permanent, full time, Mon – Fri, 9:00am - 5:00pm

Salary £26,164 pa to £28,324 pa (pro rata) and great benefits including Health Cash Plan

Home, a place where you belong

This is a great job opportunity for a Housing Manager to join Home Groups awesome housing team in Glasgow. As our Housing Manager you’ll be the face to face customer support to our communities. This is the perfect job for you if you like variety and delivering excellent services to our customers and communities.

Typical day as a Housing Manager

• Through visibility, engagement with customers and proactivity on our estates, you’ll really get to get to know our communities.  


• You’ll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).


• Through visibility, engagement with customers and proactivity on our estates, you’ll really get to get to know our communities. This will help us to improve our local neighbourhoods.


• Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints.


• Managing our voids process including liaising with local authorities.


• Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for the 5th Great Place to Work in the UK!

About You

• Have worked in housing before and understand housing management, housing law and in an ideal world, universal credit too!


• Super organised and methodical in your approach, you’re also a proactive self-starter with a “can do” positive attitude


• Passionate about delivering excellent customer service and have a genuine desire to help your customers.


• This job can challenge, especially when we’re dealing with complaints, but your resilience will help you through.


• Confident working with external partners and stakeholders such as local authorities, MP’s etc


• Like being part of a team but appreciate that this is a role where you’ll spend most of your time working in our local estates.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

You’ll join Wendy and our MMR team, we’re super passionate about what we do! We’re really proud of our new Meat Market development. We’re a supportive bunch and work hard but like to have fun too.

Job details

• This is a hybrid role and in an average week, you’ll spend days working from our community patches in Glasgow.  


• Although you’ll spend time in our neighbourhoods, we do get together regularly, we spend some days in the office in Glasgow and others working from home catching up on admin dependant on workload. 


• There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview. 


• We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you’ll be able to shape your own diary.  To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage! 


• You’ll need a Standard DBS check done and we pay for that. 

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• Explore our benefits in detail on our website.

Find out more Click APPLY NOW to see our Housing Manager Job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Supported Housing Concierge

Keele Drive, Cramlington

Permanent part time (22.5 hpw)

Pay £12.00 ph (Salary £23,464 pa (pro rata)), sleep in payment and great benefits including Health Cash Plan

Home, a place where you belong

We’re looking for new Supported Housing Concierges to join our growing teams. Here at Home Group we look after our vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.

Typical shift as a Housing Concierge

• There is so much more involved than being stuck in an office monitoring CCTV or patrolling the premises.


• The first line of support for our customers when our wider team or their own support network aren’t around to help!


• You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.


• Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.


• Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• Calm under pressure with great communication skills


• You get a kick out of supporting the most vulnerable in society (maybe you‘ve worked in public service, or the military). You know what’s required to look after the public and our customers too.


• You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.


• You recognise when things are about to go wrong and are confident intervening in a sensitive way.


• A team player with the confidence to work alone. Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

You’ll join Gareth and our amazing Keele Drive team, we’re super passionate about what we do! We’re really proud of the quality of homes we deliver and of the customers who maintain this. We’re a supportive bunch and enjoy a laugh when our lovely Marie is not feeding the entire team!

Job details

• Working each week on a (rolling) rota between the hours of 8 am and 8pm.


• Able to use technology to monitor CCTV, update records and completing health and safety documents


• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Handy Person

STEP Newcastle and Community Enabling Service, Mental Health support service: Newcastle upon Tyne

Permanent, Full time (37.5 hpw) fully flexible on days worked

£12 per hour, and great benefits including Health Cash Plan

Driver highly desirable

Home, a place where you belong

We have a fabulous job opportunity for a Handy Person in our service in Newcastle. You will be the multi skilled, hands-on practical support that helps our colleagues deliver services to our customers.

Step Newcastle covers in the Newcastle upon Tyne area with great shops and other amenities as well as excellent transport links to both the city centre and the coast. We accommodate customers aged 18+. There are around 50 dispersed properties.

Typical day as a Handy Person

• Be ready to react to minor emergency and non-emergency repairs. Examples include repairs to doors and locks, changing tap washes, along with general household duties such as unblocking sinks and maybe a touch of gardening.
• A keen eye and hand for any internal deco, you will be a dab hand with a paintbrush.
• Collaborative working with colleagues, commercial partners, and customers throughout your day.
• We see customers in their homes and having a friendly face is needed when doing minor repairs in their homes.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, we’re in the top 10 for Great Places to Work in the UK!

About You

• A team player with a can-do attitude, enthusiastic, and commendable organisation skills.
• You’re multi skilled with general maintenance, know a bit about general repairs, carpentry, basic plumbing and is a whizz with a paint brush!
• Comfortable working and communicating with people from all walks of life.
• It would be amazing if you have been a handy person in a previous job, but it’s not a deal breaker. Let us know your transferable skills in your cover note.
• Able to use technology for essential eLearns and completing HR tasks such as submitting annual leave.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• 37.5 hours per week.
• You’ll need a DBS check done and we pay for that.
• Driver highly desirable

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Explore our benefits in detail on our website.

Find out more

Click APPLY NOW to see our Handy Person Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Community Housing Assistant

Working across the Kettering, Desborough, Barton Seagrave, Burton Latimer and Rothwell areas of Northamptonshire.

Permanent full time (37.5 hpw)

£23,464 per annum and great benefits including Health Cash Plan

Home, a place where you belong

This is a great job opportunity for a Community Housing Assistant to join Home Groups awesome housing team in Northamptonshire / Kettering area. As our Community Housing Assistant (CHA) you’re the face to face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you! This is a Hybrid role working both from home and out in our communities.

Typical day as our Community Housing Assistant

• Through visibility, engagement with customers and proactivity on our estates, you’ll really get to get to know our communities.


• You’ll support our housing managers to look after their patches and through this, help us to improve our local neighbourhoods.


• You’ll support with tasks such as managing our voids processes which includes liaising with local authorities, estate inspections, engaging and meeting with contractors on site.


• You’ll carry out and record the routine safety and area inspections in our buildings and communities.


• You’ll also manage the admin updating records, ordering, and arranging payment for works to be done.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• A “can do” positive attitude, you’re proactive and well organised, able to work on your initiative.


• A real passion for delivering excellent customer service and a genuine desire to help your customers.


• Confidence working collaboratively with colleagues in other parts of the business and external partners


• An understanding of housing management, housing law and universal credit would be ideal, but they’re not deal breakers!


• The ability to use technology to navigate our systems and update customer records


• An appreciation that this is a role where you’ll spend much of your time lone working in our local estates.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

You’ll join Julie and our Housing Manager team, we’re super passionate about what we do! We’re really proud of being able to provide new homes to extend our housing provision in the Kettering area and are looking to sign up new customers into brand new homes in the coming weeks. We’re a supportive bunch and like to keep in regular contact via teams and face to face contact and team meetings.

Job details

• This is a hybrid role and in an average week, you’ll spend 2/3 days working from our communities in Kettering, Desborough, Rothwell, Barton Seagrave and Burton Latimer and the rest of the week working from home


• There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview


• We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you’ll be able to shape your own diary.


• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!


• You’ll need a Standard DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Community Housing Assistant job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Community Navigator

County Durham - Bishop Auckland

7 Month Secondment (with possibility of being extended), full or part time job share (37.5 hpw), Mon - Fri 9am-5pm

Pay £24,664 per annum (pro rata) and great benefits including Health Cash Plan

Home, a place where you belong

Are you passionate about making a tangible difference in the community? Join our vibrant team as a Community Navigator and become the guiding light for individuals navigating the complexities of mental health conditions. In this vital role within the Durham Mental Wellbeing Alliance, you'll connect service users with essential resources, empowering them and promoting positive mental health outcomes. It’s a chance to truly enrich lives, including your own, through meaningful interactions and dedicated support.

Typical day as a Community Navigator

• Engage directly with our customers to develop personal, tailor-made support plans that reflect their aspirations and needs.


• Lead and coordinate multidisciplinary teams during MARAC, safeguarding, and other multi-agency health meetings to ensure cohesive support strategies.


• Advocate passionately for your customers, ensuring their access to necessary community resources and services that align with their goals.


• Monitor and adapt support strategies, ensuring they remain aligned with individual goals and are responsive to changing needs.


• Use your strong influencing and negotiation skills to guide customers towards making beneficial decisions for their mental health and wellbeing.


• Maintain meticulous records of customers’ progress, applying agreed screening processes for eligibility and referral with precision and care.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a Top Ten Great Place to Work in the UK!

You bring

• A deep understanding of and empathy for individuals’ life stages and challenges, paired with an exceptional ability to listen and adapt to diverse needs.


• Proven experience in creating and implementing effective, person-centred support plans.


• Robust coordination and assessment skills, capable of managing referrals and ensuring seamless service delivery.


• Strong interpersonal skills to work effectively within a team and lead by example in mentoring and sharing knowledge.


• An eye for detail with a commitment to working within legislative frameworks and organisational policies.


• A resilient nature, capable of working independently in dynamic environments, and an unwavering passion for supporting others to live their best lives.


• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review

Our team

You’ll work alongside our fabulous team in the Durham Mental Wellbeing Alliance who are super passionate about delivering for our customers & communities. To us we're not just a team we’re a ‘work family.’

Job details

• Initially you would be in post for 7 months but there is the possibility that this will be extended.


• Working Monday to Friday 9 am to 5 pm.


• Your main base being in Bishop Auckland.


• Our service works with customers for 4-6 sessions making sure they are connected to the relevant services they need.


• The alliance covers the whole of County Durham, the community navigator will have a dedicated patch/area to cover within the County.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Community Navigator job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Community Navigator

East Durham Area

7 Month Fixed Term (with possibility of being extended), full or part time job share (37.5 hpw), Mon - Fri 9am-5pm

Pay £24,664 per annum (pro rata) and great benefits including Health Cash Plan

Home, a place where you belong

Are you passionate about making a tangible difference in the community? Join our vibrant team as a Community Navigator and become the guiding light for individuals navigating the complexities of mental health conditions. In this vital role within the Durham Mental Wellbeing Alliance, you'll connect service users with essential resources, empowering them and promoting positive mental health outcomes. It?s a chance to truly enrich lives, including your own, through meaningful interactions and dedicated support.

Typical day as a Community Navigator

• Engage directly with our customers to develop personal, tailor-made support plans that reflect their aspirations and needs.


• Lead and coordinate multidisciplinary teams during MARAC, safeguarding, and other multi-agency health meetings to ensure cohesive support strategies.


• Advocate passionately for your customers, ensuring their access to necessary community resources and services that align with their goals.


• Monitor and adapt support strategies, ensuring they remain aligned with individual goals and are responsive to changing needs.


• Use your strong influencing and negotiation skills to guide customers towards making beneficial decisions for their mental health and wellbeing.


• Maintain meticulous records of customers? progress, applying agreed screening processes for eligibility and referral with precision and care.

Fancy going home each day knowing that you have helped change our customers lives for the better? You?ll do that here, working for a Top Ten Great Place to Work in the UK!

You bring

• A deep understanding of and empathy for individuals? life stages and challenges, paired with an exceptional ability to listen and adapt to diverse needs.


• Proven experience in creating and implementing effective, person-centred support plans.


• Robust coordination and assessment skills, capable of managing referrals and ensuring seamless service delivery.


• Strong interpersonal skills to work effectively within a team and lead by example in mentoring and sharing knowledge.


• An eye for detail with a commitment to working within legislative frameworks and organisational policies.


• A resilient nature, capable of working independently in dynamic environments, and an unwavering passion for supporting others to live their best lives.


• To get from A to B, you?ll need a vehicle insured for business purposes. The great news is that we?ll pay your mileage!

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role.? This remains under regular review

Our team

You?ll work alongside our fabulous team in the Durham Mental Wellbeing Alliance who are super passionate about delivering for our customers & communities. To us we're not just a team we?re a ?work family.?

Job details

• Initially you would be in post for 7 months but there is the possibility that this will be extended.


• Working Monday to Friday 9 am to 5 pm.


• Your main base being in Seaham Safe Harbour.


• Our service works with customers for 4-6 sessions making sure they are connected to the relevant services they need.


• The alliance covers the whole of County Durham, the community navigator will have a dedicated patch/area to cover within the County.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What?s in it for you?

• 34 days leave (including bank hols and a ?me day? to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you?re ready for the next step in your career, you can grow with us!


• Colleagues really matter to us, that?s why we?re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Community Navigator job description, find out about us and for help to apply. Sometimes we close a job early, so don?t delay or you might miss out.

Finally, do let us know if there?s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Peripatetic Housing Management Coordinator

Cheltenham and Midlands

Permanent, full time (37.5 hpw)

Pay £12.61 to £13.36 per hour (£24,664 to £26,123 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

This is a great opportunity for a Housing Management Coordinator to join our team here based across the Midlands area. As our Housing and Property expert, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! You’ll jump into different services depending on where you’re needed, so you could be working in a different team and location from one week to the next – no two days will be the same!

Typical day as a Peripatetic Housing Management Coordinator

• Our customer have a range of support needs depending on the type of property they live. This can range from high disability supported properties to low support move on housing management only support properties.
• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.
• Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms, flats and properties within set timescales.
• Ensuring we are health and safety compliant and that maintenance standards are met.

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!

You bring

• Experience in managing a housing management caseload and overseeing landlord and housing management duties
• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
• Able to take on a lead role within the team, offering guidance and support to your colleagues
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
• Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review

Our team

Our core team are based in Cheltenham, so although we can be visiting services across the Midlands you’ll have the kit to do so, and you’ll have the office base when you need it. You can bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers, joining our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• Flexible working hours (or we’re open to agreeing a work pattern with you)
• Working Monday to Friday 09:00-17:00
• Based at our service in Cheltenham you’ll spend your time travelling around the properties in our Gloucester and Hereford patch and occasionally supporting your colleagues covering other patches in the Midlands
• Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
• To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.

Find out more

Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Finally, do let us know if there’s anything we can do, to help you shine in our process at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Supported Housing Concierge

Cedar House, Newcastle Upon Tyne

Permanent, full time (37.5 hpw)

Pay £12.00 ph (Salary £23,464 per year) and great benefits including Health Cash Plan

Home, a place where you belong

Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us?  We’re looking for a dedicated night worker who won’t fall asleep on the job! If you’re as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you!

We’re looking for new Supported Housing Concierges to join our growing teams. Here at Home Group we look after our vulnerable customers, but also those with quite complex care needs. Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.

Typical shift as a Housing Concierge

• If you want a quiet and calm night security job, then this is not the job for you!


• There is so much more involved than just night working, stuck in an office monitoring CCTV or patrolling the premises.


• The first line of support for our customers when our wider team or their own support network aren’t around to help!


• You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.


• Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.


• Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK! 

You bring

• Calm under pressure with great communication skills


• You get a kick out of supporting the most vulnerable in society (maybe you‘ve worked in public service). You know what’s required to look after the public and our customers too.


• You’re sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.


• You recognise when things are about to go wrong and are confident intervening in a sensitive way. 


• A team player with the confidence to work alone. Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team. 

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team 

Although you’ll work nights, we do get together regularly in the daytime for training and team meetings. You’ll be part of our wider team who are super passionate about supporting customers to reach their goals and celebrating their achievements.  To us were not just a team we’re a ‘work family’. Our manager is Fintan who has been working for Homegroup for over 25 years.  There are 19 of us in the team and we don’t just love to support our customers, we’re there for each other too! Another manager is Tracy Spowart   who has worked at Cedar House since 2007, Tracy was a support worker, then support coordinator and is now CSM.  

Job details 

• You will be based at Cedar House.


• Working on a rolling rota between the hours of 20:15 and 07:20am, working: 4 nights on and 4 nights off.


• Although you’ll work nights and lone work, we do get together regularly (in the daytime) for training and team meetings.


• Able to use technology to monitor CCTV, update records


• You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! 


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car?  Save money with us.


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.


• Learn more about our benefits on our website.

Find out more 

Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Proud member of the Disability Confident employer scheme

Customer Service and Planning Manager – Repairs and Maintenance

Hybrid role working from our offices in Durham minimum 2 days per week

12-month fixed term contract, full time (37.5 hpw)

Salary circa: £43,000 per annum based on skills and experience, with great benefits including Health Cash Plan

Home, a place where you belong

Join our award-winning Home Group Repairs and Maintenance Service! We serve customers across the Northeast and Cumbria.

As the Scheduling and Planning Manager within our Repairs and Maintenance team, you'll be at the helm of our regional planning, scheduling, and administrative support teams based in our Durham office. You'll play a crucial role in enhancing service quality and boosting performance to ensure we provide our customer promise with reliable, consistent service, fulfilling our commitment to them.

While most of your work will be office-based, occasional travel will be required to collaborate with peers in Cumbria. Naturally, all travel expenses and accommodation for these visits will be covered.

Typical day as Customer Service and Planning Manager

• Using technology, processes and collaborative ways of working to maximise output and realise efficiencies. You’ll forecast demand and plan resources effectively using dynamic resource scheduling (DRS).


• Driving repairs and maintenance performance by ensuring we have the right resources at the right time, effectively managing internal trades, contractors and suppliers and achieving positive customer satisfaction scores.


• Working intuitively collaboratively with our Customer Service Centre to ensure we are maximising customer service and joined up ways of working across our services.


• Leading our customer service and planning teams to identify opportunities for continuous improvement, driving efficiencies and improvements for both our trade teams and customers, achieving key performance indicators.


• Ongoing training and coaching for trade colleagues in using the handheld mobile system to ensure that they work correctly and efficiently and effectively.


• Leadership and people management of wider team of circa 20 including Senior Schedulers, Schedulers and administrators

Imagine ending each day knowing you've made a positive impact on our customers' lives. You can do that here, working for one of the top ten Great Places to Work in the UK!

You have

• Experience of workforce management and using workforce planning systems (such as Dynamic Resource Scheduling (DRS)) to forecast demand and plan resources, delivering services at the right time and cost.


• Knowledge of trade activities and sequencing across responsive and voids, planned and cyclical work programmes.


• An experienced people manager with the ability to lead high performing teams in a customer service environment, making it a great place to work.


• Analytical and experience of driving continuous improvements, working collaboratively with others.


• You are comfortable managing data and reporting, clearly identifying key metrics and collaborating with colleagues to present insights that inform business decisions.


• It would be great if you’ve got experience of enhancing in house systems for optimal use.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home.

Job details

• You’ll manage your own diary, so if you need to start late for an appointment, you can use your flexi time to do that!


• This a hybrid role which is based in our Durham office with a minimum of 2 days a week in the office, however, you may also need to spend time with the wider Home Group teams.


• Able to use technology for workforce management and demand planning, managing budgets and collaborating with other colleagues.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

What’s in it for you?

• 34 days leave (including bank holidays and a me day to take off for whatever you fancy) increasing to 39 days. You can also buy 5 more and take time off for volunteering too!


• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.


• Over 800 high street discounts on groceries, holidays and days out.


• Generous pension scheme with life insurance of 3x salary


• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!


• Explore our benefits in detail on our website.

Find out more

Click APPLY NOW to see our Customer Service and Planning Manager Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  

Finally, let us know if there’s anything we can do, to help you in our process by making reasonable adjustments at recruitment@homegroup.org.uk

Interviews are being held week commencing 23rd September 2024.

Proud member of the Disability Confident employer scheme