Total 73 Quality Assurance / Control job vacancies in Ashford, Kent, TN23 0LZ

79281 - Quality Engineer

This Quality Engineer will report to the Quality and Assurance Manager and will work within Governance, Risk, Compliance & Quality with UKPN Services based in our Chatham/South East office. You will be a permanent employee.

You will attract a salary of £51,245, plus car and a bonus of 3%

Close Date:.19/11/2024

JOB PURPOSE:

You will provide competent quality management advice to promote compliance to ISO 9001: 2015 in the review, audit, certification, induction and management of procedures and processes in electrical infrastructure construction projects.

PRINCIPAL ACCOUNTABILITIES:

1. Provide Quality Management advice about ISO 9001: 2015 to other advisors, managers, employees, contractors and clients, both in the tendering and construction phases. Aim to maintain UK Power Networks Services' quality management system to ensure it can design, build, finance, operate and maintain primary electrical infrastructure for its clients.

2. Contribute to the review of existing and the development of new procedures/processes. Procedures include those from central UK Power Networks group and those which are UK Power Networks Services' project/contract specific. There will also be involvement in the communication, implementation and monitoring within the directorate;

3. Monitor compliance with ISO 9001: 2015, procedures, legal and moral obligations, and national, international and client standards. Plan project audits against agreed level 2, 3 and 4 schedules. Will undertake quality management system audits, produce audit reports and ensure findings are resolved promptly.

4. Assist and offer guidance to Project Managers in reviewing quality related project documents and requirements. Develop appropriate quality management system inductions, training and communication materials for the project team and subcontractors. Gather lessons learnt and maintains the project cost of poor quality process. Provide Project Managers with quality related updates for inclusion in monthly reports. Support any quality management system incident investigations.

5. Provide a monitoring function to ensure that suppliers, subcontractors and the services they provide exceed our quality management system expectations. This may include conducting external audits and undertaking random performance inspections of field teams to identify issues requiring improvement and highlighting good performance.

6. Monitor site certification of materials and equipment, including tool calibration, to ensure compliance with client and project requirements. To maintain associated project records to compile final data book documentation.

7. Facilitate third-party audits of UK Power Networks Services by external certification bodies. Champion quality management system processes in the business to ensure certification requirements are maintained.

NATURE AND SCOPE:

UK Power Networks group is owned by the Cheung Kong Group who are one of the largest investors in the UK and employ over 300,000 people in 52 countries. UK Power Networks owns and maintains electricity cables and lines across London, the South East and East of England and employs over 6000 people. UK Power Networks Services are the unregulated commercial arm of this business.

UK Power Networks Services are a national provider of power distribution and distributed energy solutions which improves customers' existing electrical assets and integrates new technologies to deliver improved performance and commercial benefits. Working in the transport, defence, manufacturing and industrial, public and nuclear sectors the business is growing and needs accomplished individuals to be part of this exciting change.

You will report to the Quality and Assurance Manager and be a member of the UK Power Networks Services Quality and Assurance team.

You will visit UKPN Services and client offices and project sites.

You will work with management across all directorates. You will have also represent us at operational/project level with external partners.

SKILLS, QUALIFICATIONS AND EXPERIENCE:

Essential

• HNC (minimum requirement) qualification in a discipline such as Quality Management, Construction, Project Management or Technical/Engineering or equivalent.
• As a minimum be a Practitioner member of the Chartered Quality Institute with an aspiration to gain Chartered status, which we will support;
• Have quality management system experience gained in the construction industry (manufacturing based or other experience would not be suitable);
• Be a trained QMS Auditor/Internal QMS Auditor with experience in auditing to ISO 9001: 2015;
• Have experience of root cause analysis
• Attain several client access passes and licenses that may be required to work within UK industries such as airports, defence, nuclear, rail and underground rail;
• Hold a valid UK driving licence

Desirable

• Flexible in your approach to work and be prioritise as directed by the Quality and Assurance Manager and Project Manager on assigned projects or contracts;
• Audit to ISO 14001: 2015 and ISO 45001: 2018 requirements would be desirable;
• Knowledge of ISO 55001: 2014, ISO 44001: 2017, ISO 19650-1: 2018, ISO 19650-2: 2018, ISO 19650-3: 2020 and ISO 19650-5: 2020 would be advantageous;
• Be a team player and with other staff and clients within the business;
• Have excellent communication, presentation, planning and decision making skills at all seniority levels;
• Can work with IT software packages such as Microsoft office;

An exciting opportunity has arisen to join a well-established company renowned in the electrical testing and measurement industry. Our client is currently seeking an Apprentice Software Tester based on their customer site in Dover (Kent) This is a full-time, temporary role for 16 months. Monday to Friday, 37.5 hours a week with early finish on Fridays, to start ASAP. The role is paying £20,000 to £22,000 per annum depending on experience.

Core purpose:

To Design, Develop and author verification to verify the requirements of the system/product.

Support Troubleshooting and Diagnosis for software and hardware function.

The Apprentice Software Tester will support in improving the quality of capability development as well as speed up the development cycle.

Role summary:

Verification is a very important part of the development lifecycle. This is not an end of development activity but important to be developed inline with the requirement\design development.

The Apprentice Software Tester will work closely with Systems, Hardware and Embedded Software to generate the verification of the system being developed.

They will learn how to manage verification in an efficient manner. Learning how to read requirements and generate automated verification that gives targeted coverage.

They will also learn how to challenge requirements for testability and support in generation of SMART requirements to manage this.

To support verification, they will learn how to program in languages like C\C++ and Matlab\Simullink.

Primary objectives:

• Generate the verification of the system function(s)
• For requirements and design, Support
• Validation (are they correct and testable) and
• Verification (have they been implemented correctly)
• Contribute to the verification frameworks to enable efficient automated verification.

Analysing and enhancing efficiency, stability and scalability of system resources.

Main Responsibilities

• Creation of verification plans
• Support maximising automated verification.
• Running and recording of tests, proving compliance of system to requirements.
• Maximise verification re-use, both intra project and where applicable cross project.
• Supporting Verification across the levels of the program, Unit test, SW functional test, Hardware in the Loop, Product Verification, Production Test.
• Support packaging of tests with reuse functions\capabilities.
• Generate Verification to support issue finding and resolution.
• Work closely with the development team.
• Working in the development of cutting-edge features and platforms as well as regression work with existing products.
• Assist the development team with requirements validation and design for testability analysis.
• Support Generation of Estimate Time to complete verification activities.

Experience, Skill & Knowledge required

Technical Skills

• Suitable GSCE and A levels to support STEM\technical background.
• Interest in programming languages
• Some understanding of electronics
• Basic idea of test-driven development.
• Team player
• Willing to learn
• Professional Approach

Soft Skills

• Organised and able to work to tight deadlines - good time management.
• Flexible and proactive in approach to the role - positive attitude essential.
• Ability to work on own initiative and pickup things quickly.
• Great communication skills.
• Team player.
• Problem solving and analytical skills performance blockages.
• PC literate - Microsoft and Windows applications

Call Quality Assurance Lead

Salary: Up to £30,000 Depending on experience

FT- 35 hours
Hybrid (Ashford or Crawley site depending on your location)

Our STG Operations team is seeking a QA lead, to be responsible for monitoring all customer journey channels, so that we can assess and record the experience we are providing on a case-by-case basis. Whilst ensuring clear, honest feedback is available for our colleagues in the contact center.

Our Ideal candidate will drive call quality within Operations by monitoring a volume of calls, emails and processed bookings, scoring both the soft skills displayed during the conversation but also the accuracy of the output in Tigerbay.

The QA Lead will work regularly with Regional Managers, Operations Managers and Business Trainers, to ensure that stakeholders are aligned in our pursuit of customer excellence.

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package.

• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays!
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

Main Responsibilities

As our QA Lead, you will be accountable for the following tasks:

• Identification and monitoring of a set volume of calls per Operational staff member in a reporting period.

• Providing an assessment score with supporting commentary – Collating scores in a database and distributing regular reports

• Calibrating the monitoring scores provided by our Regional and Ops Managers. (Ensuring consistency)

• Completing highly confidential investigations and writing summary reports

• Identification and distribution of calls for Senior Leadership to listen to

• Having a strong knowledge of processes and products to ensure you take ownership when monitoring calls and avoid unnecessary escalation

• Operating in a ‘continuous improvement’ culture, working with other leaders through Ops and L&D to not just provide scores but help improve performance

• Proactively reporting any pertinent information through line management

• Recording the source reason/purpose for the call from the customer viewpoint, to help drive overall improvement in service

The Ideal Candidate

• Able to articulate ideas clearly and effectively through both spoken and written channels.
• Meticulous in handling tasks, ensuring accuracy and precision.
• Ability to interpret data to recognise call trends and take action.
• Highly vigilant and inquisitive, able to identify and act upon potential risk items without support or guidance.
• Dependable and discreet, able to be entrusted with sensitive information.
• Skilled in organising and managing administrative processes efficiently.
• Capable of maintaining productivity and quality even in fast-paced environments.
• A desire to investigate and enquire where others may not, the ability to identify and follow through on gut instinct.
• Experienced in Report Writing and being accountable for regular submission of data and commentary.
• Strong capability with Excel and PowerPoint.
• Experienced using call recording platforms and an understanding of how to best identify and select calls.
• Experience in Customer Service or Contact Centre environments.
• Proven ability to work toward and surpass performance goals.
• Familiarity with travel industry practices, trends, and customer expectations is preferred.
• Experienced in PowerBI and/or Zoho Analytics is beneficial but not required.

About The Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

We’re passionate about diversity, equity, and inclusion. Championing diversity is important to us, and diverse teams really are the best ones. We’re dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference.

Fair consideration is given to all applicants, including those with disabilities and those over who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-Remote

Job Title: Quality Manager Location: Sidcup, KentSalary: £55-60kHours: 8:30am - 5pm M-TH, 8:30am - 2pm Fri

Your new company
Our client, who is a global leader in manufacturing and supplying laboratory, pharmaceutical, and hospital autoclaves, seeks a Quality Manager to oversee their UK-based manufacturing operations. With over 100 years of experience, they're committed to delivering high-quality sterilisation equipment that meets the rigorous standards of modern professionals.
Your new role
In this role, you'll oversee quality management systems and ensure compliance with industry standards. This includes adherence to UKAS 17025, ISO 9001, and PED 2014/68/EU.
Quality Manager Responsibilities:

• Collaborating with design personnel to ensure products meet legal and safety standards.
• Working with the Service Manager to ensure UKAS-accredited services adhere to requirements and processes.
• Liaising and planning third party approval of products.
• Communicating quality standard concerns to senior management.
• Communication of quality and compliance issues with all departments
• Developing quality control processes.
• Organising and carrying out internal audits of the compliance programs and management systems of the company.
• Coordinating and preparing for external audits.
• Generating quality standards statistics reports.
• Rejecting products that fail quality standards.
• Collaborating with customers to collect product feedback.

The role also includes, but is not limited to:

• Manage infrastructure and services for effective business operations, including IT support, communications, and utilities.
• Managing a UKAS-accredited laboratory, including Calibration Manager.
• Overseeing statutory and regulatory compliance with Health and Safety requirements.

What you'll need to succeed
Qualifications:

• Demonstrated experience in a Quality Assurance management role within a manufacturing environment.
• In-depth knowledge of quality assurance procedures, health, and safety
• Experience with ISO 9001,
• Excellent communication and interpersonal skills.
• Proficiency in MS Office, particularly Excel.

What you'll get in return

• Competitive salary and benefits package.
• Opportunities for professional development.
• Supportive and collaborative work environment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Quality Assurance Engineer (12 Month FTC)

Salary £23,000 – 27,000 dependent on experience

Ashford Hybrid

The Quality Assurance team play an integral role in our Insurance business ensuring an ever-improving experience for both our colleagues and customers.

As a QA Engineer you will be responsible for estimating, designing and executing test case scenarios to meet acceptance criteria and business needs. There will be a level of scripting, and executing automation test scripts as well as demonstrating the benefits of extended and expanded use of automated tools, allowing effective, efficient, and quality testing that delivers savings against manual testing. You will be play a lead role in all aspects of manual and automated testing within the scrum delivery teams ensuring high levels of quality and assurance.We offer total flexibility over where you work you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich.

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

We offer total flexibility over where you work you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London, Ashford or Sandwich.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• Our working week is 35 hours per week, these can be worked flexibly to suit your working style
• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

Main Responsibilities

As QA Engineer you will be responsible for contributing to world class testing and assurance capability in support of our key business systems and services.

Your accountabilities will include;

• Constant communication with Scrum Coordinator, test, and development teams to develop a strong understanding of the changes, testing objectives, and progress.
• Contribute to sprint planning sessions and challenge acceptance criteria specifications where appropriate.
• Generate and maintain scripts to perform automated testing cycles that fulfil business requirements.
• Identify known defects and include scenarios in test scripts to reduce risk of these.
• Document, track and escalate defects in development packages as appropriate.

The Ideal Candidate

As one of our QA Engineers, you will need to be naturally curious and passionate about driving change from a customer-centric point of view.

Having a good knowledge of HTML, and Xpaths, as well as scripting and coding, would be an advantage.

Other skills and experience required include:

• Ability to work in a methodical manner
• Ability to investigate and fix causes of script failure
• Keen attention to detail and driven by quality
• Able to multitask
• Driven by quality
• Effective communication skills and ability to develop collaborative relationships
• Ability to suggest improvements in automation techniques and find ways to improve on efficiency
• Excellent verbal and written communication skills

About The Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

We’re passionate about diversity, equity, and inclusion. Championing diversity is important to us, and diverse teams really are the best ones. We’re dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference.

Fair consideration is given to all applicants, including those with disabilities and those over who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-VL1

QA Lead

Salary: Up to £30,000 Depending on experience

FT- 35 hours
Hybrid (Ashford or Crawley site depending on your location)

Our STG Operations team is seeking a QA lead, to be responsible for monitoring all customer journey channels, so that we can assess and record the experience we are providing on a case-by-case basis. Whilst ensuring clear, honest feedback is available for our colleagues in the contact center.

Our Ideal candidate will drive call quality within Operations by monitoring a volume of calls, emails and processed bookings, scoring both the soft skills displayed during the conversation but also the accuracy of the output in Tigerbay.

The QA Lead will work regularly with Regional Managers, Operations Managers and Business Trainers, to ensure that stakeholders are aligned in our pursuit of customer excellence.

Package Description

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package.

• 25 days holiday + bank holidays
• Option to purchase additional leave up to 5 extra days
• Pension scheme matched up to 10%
• Life assurance policy on joining us
• Wellbeing programme
• Colleague discounts including family discounts on cruises and holidays!
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Company performance related annual bonus - Up to 5%
• Income protection
• Access to Saga Academy, our bespoke learning platform

Main Responsibilities

As our QA Lead, you will be accountable for the following tasks:

• Identification and monitoring of a set volume of calls per Operational staff member in a reporting period.

• Providing an assessment score with supporting commentary – Collating scores in a database and distributing regular reports

• Calibrating the monitoring scores provided by our Regional and Ops Managers. (Ensuring consistency)

• Completing highly confidential investigations and writing summary reports

• Identification and distribution of calls for Senior Leadership to listen to

• Having a strong knowledge of processes and products to ensure you take ownership when monitoring calls and avoid unnecessary escalation

• Operating in a ‘continuous improvement’ culture, working with other leaders through Ops and L&D to not just provide scores but help improve performance

• Proactively reporting any pertinent information through line management

• Recording the source reason/purpose for the call from the customer viewpoint, to help drive overall improvement in service

The Ideal Candidate

• Able to articulate ideas clearly and effectively through both spoken and written channels.
• Meticulous in handling tasks, ensuring accuracy and precision.
• Ability to interpret data to recognise call trends and take action.
• Highly vigilant and inquisitive, able to identify and act upon potential risk items without support or guidance.
• Dependable and discreet, able to be entrusted with sensitive information.
• Skilled in organising and managing administrative processes efficiently.
• Capable of maintaining productivity and quality even in fast-paced environments.
• A desire to investigate and enquire where others may not, the ability to identify and follow through on gut instinct.
• Experienced in Report Writing and being accountable for regular submission of data and commentary.
• Strong capability with Excel and PowerPoint.
• Experienced using call recording platforms and an understanding of how to best identify and select calls.
• Experience in Customer Service or Contact Centre environments.
• Proven ability to work toward and surpass performance goals.
• Familiarity with travel industry practices, trends, and customer expectations is preferred.
• Experienced in PowerBI and/or Zoho Analytics is beneficial but not required.

About The Company

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.

At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

We’re passionate about diversity, equity, and inclusion. Championing diversity is important to us, and diverse teams really are the best ones. We’re dedicated to creating a culture where every colleague feels like they belong. So that at Saga, more than anywhere else, you can be your best, be yourself and make a difference.

Fair consideration is given to all applicants, including those with disabilities and those over who are over the age of 50. As champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams. We are also an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.

​Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-Remote

Care Outlook is seeking a highly organized and detail-oriented compliance officer.

In this role, you will be responsible for ensuring that medication administration is in compliance with regulatory standards and company policies. The successful candidate will have experience with an electronic medication management system (ECM) and a strong understanding of care compliance.

Responsible for:

Managing and overseeing the Electronic Call Monitoring system to ensure accurate and efficient monitoring of care visits, supporting the branch with compliance including care plans, staff files and general administration.

Main Responsibilities:

• Oversee and manage the Electronic Call Monitoring system.
• Ensure accurate recording of carers' time spent at each client visit.
• Produce reports for management, payroll, and invoicing purposes.
• Respond to alerts on the system regarding missed calls or late visits.
• Liaise with carers to understand and document reasons for late or missed visits.
• Support staff members with the use of the ECM system.
• Participate in the On Call out-of-hours service as required.
• Adhere to company privacy policies and procedures.
• Contribute to the continuous improvement of the ECM system and processes.
• Collaborate with other departments to ensure seamless integration of the ECM system with other operational areas.

Person Specification:

• Strong organizational and time-management skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Excellent communication skills, both verbal and written.
• High level of initiative and problem-solving skills.
• Ability to work both independently and as part of a team.
• Flexibility and adaptability in a fast-paced environment.

Essential Skills:

• Direct experience managing ECM/CM2000 systems and processes.
• Proficiency in data analysis and report generation.
• Strong IT skills and familiarity with database management.
• Understanding of the domiciliary care sector and its operational challenges.
• Commitment to upholding privacy and data protection standards.

Desirable Skills / Qualifications:

• Experience in a similar role within a healthcare or domiciliary care setting.
• Relevant qualifications in IT, data management, or related fields.
• Familiarity with healthcare regulations and compliance standards.
• Ability to train and support staff in the use of ECM systems.

Care Outlook is seeking a highly organized and detail-oriented Quality Monitoring Officer in East Sussex. Supporting in Newhaven and the surrounding areas.

MUST HAVE ACCESS TO OWN CAR TO APPLY

In this role, you will be responsible for quality monitoring across the service.

The successful candidate will have experience with care plans, quality monitoring and supporting care workers.

Responsible for:

Managing and overseeing the quality of the care service and provision. To ensure quality of care across the service.

Main Responsibilities:

• Oversee and manage the Electronic Call Monitoring system.
• Ensure accurate recording of carers' time spent at each client visit.
• Respond to alerts on the system regarding missed calls or late visits.
• Liaise with carers to understand and document reasons for late or missed visits.
• Support staff members
• Supporting with new assessments
• Participate in the On Call out-of-hours service as required. (Weekends maybe required)
• Adhere to company privacy policies and procedures.
• Contribute to the continuous improvement of the system and processes.
• Collaborate with other departments to ensure seamless integration of the ECM system with other operational areas.

Person Specification:

• Strong organizational and time-management skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Excellent communication skills, both verbal and written.
• High level of initiative and problem-solving skills.
• Ability to work both independently and as part of a team.
• Flexibility and adaptability in a fast-paced environment.

Essential Skills:

• Proficiency in data analysis and report generation.
• Driver and access to own car
• Strong IT skills
• Understanding of the domiciliary care sector and its operational challenges.
• Commitment to upholding privacy and data protection standards.

Desirable Skills / Qualifications:

• Experience in a similar role within a healthcare or domiciliary care setting.
• Relevant qualifications in healthcare
• Familiarity with healthcare regulations and compliance standards.
• Ability to train and support staff

HRGO Recruitment are currently recruiting for a Quality Controller for their client based in the outskirts of Ashford.

This is a Permanent Opportunity.

Salary:

£30,000 - £32,000

Hours:

5 days a week

0800 - 1700

To assist the Technical Manager in maintaining food safety, quality and hygiene practices.

Summary of the role:

• Completion of technical information for internal and external reports
• Collect and prepare samples to sent for testing
• Provide site technical team with information about adherence to compliance against required standards
• Complete Audits
• To Identify and communicate any deviations from the standards using audit and inspection of premises, practices, processes, raw materials and finished products against specified standard.
• Conduct daily taste panels, record results and publish the results to wider teams

The Ideal Candidate:

• Minimum of Food Safety Level 3 and HACCP Level 2 Training
• Minimum of 3 years experience within the Food Manufacturing Industry
• Ability to work on own initiative but also a team
• Flexible and Reliable

They are looking for someone to start immediately, so please apply today!

HRGO Recruitment, Ashford Branch

We have an exciting opportunity for a Compliance Manager to join our client on a full-time permanent basis at their site in Rochester. Leading the Compliance team, you'll play a fundamental role in supporting the UK in meeting our obligations with regards to Compliance Management, developing effective Quality Management and Food Safety Systems to drive the company, Customer and Third-Party compliance and continuous improvement across the business. The main goal is to ensure the product is compliant with regulations and specifications before reaching the client's customers. In addition to this, the Compliance Manager will be managing Quality Assurance and NPD with support which will include managing the QA Supervisor. Responsibilities: * Provide governance and lead proactive continuous improvement of quality systems (and all related documentation), food safety, food defence and relevant QS/FS training programmes to meet the client's customer and third-party audit standards. * Implement Quality and Food Safety policies set by business and customers at the sites and provide support for the development and continuous improvement of these policies. * Responsible for the management of the internal audit programmes and pro-actively lead continuous improvements where necessary. Publish monthly audit results, KPIs and trending data conducting reviews with the sites' leadership teams. * Responsible for the management of all technical third party and customer audit programmes. * Manage corrective action programmes to ensure appropriate handling, response and resolution of internal and external audits. Identify and implement continuous improvement to the programs to prevent recurrence of the issues. * Responsible for the management of complaints including technical support for the investigation and implementation of appropriate corrective actions, maintenance of customer and corporate portals, publish monthly KPIs and trend data. * Manage relevant quality and food safety training programmes for the site ensuring that all operational staff receive adequate training and achieve the minimum agreed understanding and how it applies to their role. * Provide QS/FS governance and support to further enhance the food safety and quality culture at the site. * Deputise as appropriate for the Technical Manager during absence / holidays, including leading incident / Crisis management if required. * Lead communications interdepartmentally to understand and ensure company and customer expectations are met. * Any other reasonable management requests to meet the needs of the business. About you * Experienced on Food Safety/Quality Systems Management or Auditing. * Practical knowledge of industry audit standard (e.g., BRC, AIB etc.) * Leading and managing Food Safety and Quality System programmes in compliance with food industry standards and Customer/Third-party audit requirements. * Solid experience working within the Food industry at management level. * Good training skills. * Good managerial skills. If you are interested please apply with a current CV, preferably in word, or email Lucy at l.wildish@newappointmentsgroup.co.uk for further information. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs

Quality Technician

Job Description: We are seeking a experienced Quality Technician who will play a critical role in ensuring that materials, components, and finished products meet applicable standards and procedures. You will assist the inspection team and quality engineers throughout the assembly, inspection, and testing stages of manufacturing (before, in-process, and final). Additionally, you will focus on calibrating measuring equipment, supporting the first article inspection process, conducting internal audits, and solving practical problems to improve processes and procedures.

Roles and Responsibilities:

1. Investigate quality issues, identify root causes, and implement corrective and preventive actions.
2. Conduct product and process audits.
3. Support quality control activities such as part inspection, fault identification, and stock sorting.
4. Assist in new product introductions, including NPI gate reviews and managing NPI stock.
5. Facilitate continuous improvement (CI), new product introduction (NPI), and engineering change request (ECR) activities.

Qualifications and Knowledge:

• NVQ/HNC/HND (or equivalent) in an engineering discipline.
• ISO 9001 or AS9100 internal auditor certification.
• Minimum of 3 years of inspection experience.
• Ability to interpret engineering drawings and use manual measuring equipment (micrometers, verniers, calipers, gauges).
• Strong work ethic, effective time management, and good organisational skills.
• Experience working with cross-functional teams.
• Basic understanding of ISO standards (e.g., 9001 and/or AS9100).
• Proficiency in MS Word, Excel, PowerPoint, and Access.
• Desirable: Experience in high value, low volume manufacturing settings and ability to complete First Article Inspection Reports (FAIRs).

CVs in Word Format to s.visser@newappointmentsgroup.co.uk
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs

Job Title: Quality Inspection Engineer

Location: Sittingbourne

About the Role:

We are seeking a dedicated and experienced Quality Engineer to join our Inspection Team. Reporting to the Quality Manager, you will oversee inspection-related activities specific to project requirements. Your role will involve performing and supervising dimensional and visual inspections, ensuring quality control, and working closely with suppliers to address non-conformities.

Key Responsibilities:

• Conduct dimensional and visual inspections of parts to engineering drawings using gauges and relevant equipment along with performing material inspections with high attention to detail.
• Manage the inspection of all parts received from suppliers using manual and digital measurement tools.
• Identify and investigate non-conforming parts, initiate quarantine processes, raise non-conformance reports, and liaise with suppliers for corrective actions.
• Perform and verify First Article Inspection (FAI) data in line with AS9102 requirements.
• Manage product release and acceptance within the company's ERP system.
• Review, analyse, inspect, and archive documents according to EPS requirements before release to finished goods.
• Work proactively towards continuous improvement and team training based on business forecasts and plans.

Competencies/Qualifications:

• Minimum of three years' experience in a Quality role with a strong understanding of ISO 9001:2015 QMS requirements, customer satisfaction focus, and experience as an Internal Auditor.
• Excellent communication skills, both verbal and written, strong interpersonal abilities, and proven team-working and leadership skills.
• Proficient in Microsoft Office Suite, with strong analytical and critical thinking skills to identify problems, determine root causes, and implement effective solutions, including new processes or work instructions.
• Competent in interpreting engineering drawings, understanding tolerances, and using a range of measuring instruments and calibration to various testing standards; basic knowledge of welding inspection is essential.
• Self-motivated, adaptable to new technologies, willing to learn new skills, with a hands-on approach to problem-solving, attention to detail, and a valid UK driving license (AS9102 knowledge and ability to generate CMM Arm programs using Polyworks is advantageous).

Benefits:

• Company pension scheme
• Free on-site parking
• Life assurance (4x salary)

CVs in Word Format to s.visser@newappointmentsgroup.co.uk. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs

HRGO Recruitment are currently recruiting for a Quality Control Operative for our client based in the outskirt of Canterbury.

Due to location you must be able to drive.

This is a temporary position.

Hours:

Full time hours, will include Weekends and Evenings.

Pay:

£12.13ph

Summary of the role:

• Checking fruit for bad products
• Checking Fruit for bad batched
• Ensuring produce is of good quality to sell.
• Carrying out tests on fruits.

You must have Quality Control Experience for this role.

This role is starting immediately, so please apply today!

HRGO Recruitment - Ashford Branch

You will be responsible for the inspection of both domestic and non-domestic properties within the Thames Valley area, inspecting plumbing systems both reactive and proactive for compliance of the Water Supply (Water Fittings) Regulations 1999.
This is a customer facing role and will often require driving to various sites in the Thames Valley area. Your base location can be flexible depending on where you live, this will be discussed with the successful candidate.

Working hours: 38 per week (Monday to Friday)

What you’ll be doing as a Water regulation inspector

- Conduct inspections to meet our regulatory targets.
- Audit approved plumbers, monitoring their competency and customer care.
- Audit RPZ valve installations.
- Direct involvement in high-risk/high-profile investigations, like water quality contamination cases.
- Support notifications related to plumbing alterations under Regulation 5 of the Water Fittings Regulations.

What you should bring to the role

- Full UK driving licence.
- Competent in using the appropriate company IT systems and office software.
- Knowledge of Health & Safety regulations and internal processes. (advantageous)
- City & Guilds or NVQ equivalent on the enforcement of the Water Supply (Water Fittings) Regulations 1999. (advantageous)
- Relevant industry experience and understanding of the business will be beneficial.

What’s in it for you?

- Offering a salary from £29,000 - £35,000 per annum, depending on your skills and experience.
- Annual leave: 24 days holiday per year, increasing to 28 days with length of service. (plus bank holidays)
- Company-provided van.
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

79281 - Quality Engineer

This Quality Engineer will report to the Quality and Assurance Manager and will work within Governance, Risk, Compliance & Quality with UKPN Services based in our Chatham/South East office. You will be a permanent employee.

You will attract a salary of £51,245, plus car and a bonus of 3%

Close Date:.19/09/2024

JOB PURPOSE:

You will provide competent quality management advice to promote compliance to ISO 9001: 2015 in the review, audit, certification, induction and management of procedures and processes in electrical infrastructure construction projects.

PRINCIPAL ACCOUNTABILITIES:

1. Provide Quality Management advice about ISO 9001: 2015 to other advisors, managers, employees, contractors and clients, both in the tendering and construction phases. Aim to maintain UK Power Networks Services' quality management system to ensure it can design, build, finance, operate and maintain primary electrical infrastructure for its clients.

2. Contribute to the review of existing and the development of new procedures/processes. Procedures include those from central UK Power Networks group and those which are UK Power Networks Services' project/contract specific. There will also be involvement in the communication, implementation and monitoring within the directorate;

3. Monitor compliance with ISO 9001: 2015, procedures, legal and moral obligations, and national, international and client standards. Plan project audits against agreed level 2, 3 and 4 schedules. Will undertake quality management system audits, produce audit reports and ensure findings are resolved promptly.

4. Assist and offer guidance to Project Managers in reviewing quality related project documents and requirements. Develop appropriate quality management system inductions, training and communication materials for the project team and subcontractors. Gather lessons learnt and maintains the project cost of poor quality process. Provide Project Managers with quality related updates for inclusion in monthly reports. Support any quality management system incident investigations.

5. Provide a monitoring function to ensure that suppliers, subcontractors and the services they provide exceed our quality management system expectations. This may include conducting external audits and undertaking random performance inspections of field teams to identify issues requiring improvement and highlighting good performance.

6. Monitor site certification of materials and equipment, including tool calibration, to ensure compliance with client and project requirements. To maintain associated project records to compile final data book documentation.

7. Facilitate third-party audits of UK Power Networks Services by external certification bodies. Champion quality management system processes in the business to ensure certification requirements are maintained.

NATURE AND SCOPE:

UK Power Networks group is owned by the Cheung Kong Group who are one of the largest investors in the UK and employ over 300,000 people in 52 countries. UK Power Networks owns and maintains electricity cables and lines across London, the South East and East of England and employs over 6000 people. UK Power Networks Services are the unregulated commercial arm of this business.

UK Power Networks Services are a national provider of power distribution and distributed energy solutions which improves customers' existing electrical assets and integrates new technologies to deliver improved performance and commercial benefits. Working in the transport, defence, manufacturing and industrial, public and nuclear sectors the business is growing and needs accomplished individuals to be part of this exciting change.

You will report to the Quality and Assurance Manager and be a member of the UK Power Networks Services Quality and Assurance team.

You will visit UKPN Services and client offices and project sites.

You will work with management across all directorates. You will have also represent us at operational/project level with external partners.

SKILLS, QUALIFICATIONS AND EXPERIENCE:

Essential

• HNC (minimum requirement) qualification in a discipline such as Quality Management, Construction, Project Management or Technical/Engineering or equivalent.
• As a minimum be a Practitioner member of the Chartered Quality Institute with an aspiration to gain Chartered status, which we will support;
• Have quality management system experience gained in the construction industry (manufacturing based or other experience would not be suitable);
• Be a trained QMS Auditor/Internal QMS Auditor with experience in auditing to ISO 9001: 2015;
• Have experience of root cause analysis
• Attain several client access passes and licenses that may be required to work within UK industries such as airports, defence, nuclear, rail and underground rail;
• Hold a valid UK driving licence

Desirable

• Flexible in your approach to work and be prioritise as directed by the Quality and Assurance Manager and Project Manager on assigned projects or contracts;
• Audit to ISO 14001: 2015 and ISO 45001: 2018 requirements would be desirable;
• Knowledge of ISO 55001: 2014, ISO 44001: 2017, ISO 19650-1: 2018, ISO 19650-2: 2018, ISO 19650-3: 2020 and ISO 19650-5: 2020 would be advantageous;
• Be a team player and with other staff and clients within the business;
• Have excellent communication, presentation, planning and decision making skills at all seniority levels;
• Can work with IT software packages such as Microsoft office;