Total 136 job vacancies by Thames Water

As a Project Engineer, we are seeking commercially aware and self-motivated candidates to manage the end to end delivery of small to medium sized engineering projects on Thames Water’s operational sites.

Our Project Engineers manage all aspects of their projects including initial scoping of the need, competitively tendering the work, contractor procurement, site set up and inductions, and health and safety inspections, through to commissioning, training and handover to the operations teams. You will have advice and support from our subject matter experts, experienced colleagues, and health and safety advisors in the delivery of your projects.

What you will be doing as a Project Engineer

- Managing and delivering a portfolio of Mechanical, Electrical and ICA projects, with a typical value of £40,000 to £400,000 per project.
- Responsibility for up to 10 live projects at any one time, with further projects in the scoping and tendering phase.
- Developing innovative and modern solutions to operational problems, making our sites more efficient and delivering value for money for our customers.
- Working with our operations teams and contractors to scope, define and cost solutions that are both cost effective and have minimal risk.
- Promoting our zero-compromise attitude to health and safety and striving for continuous improvement at all times.
- Complying with our Health and Safety requirements, and ensuring that all projects comply with the Construction, Design and Management Regulations (CDM).
- Working collaboratively with delivery partners and contractors to ensure that schemes deliver on time.
- Maintaining compliance with our Asset Standards, associated British & International Standards and professional codes of conduct.
- Financial forecasting of all live projects and reporting on value of work done (VOWD).
- Drafting, vetting and approving pre-construction information, project programs, risk assessments and method statements (RAMS), and construction phase plans (CPP).
- Overseeing the commissioning, training and handover of completed projects to the operations teams.
- Ensuring that completion documents are available and handed over including test certificates, operation and maintenance manuals, health and safety files, and as-constructed drawings.

For this role, you will receive a car allowance, so a driving licence is required.

Location – Beckton STW, East London.

Hours of work are 36 hours a week, Monday to Friday.

What you should bring to the role

- Have experience or have a formal qualification in mechanical, electrical or civil engineering.
- Additionally, you will have the ability to work with minimum supervision, be self-motivated and driven, and use your own initiative to deliver high quality work.
- Experience in project management and the delivery of engineering projects is critical, as is an awareness of health and safety standards with particular reference to construction works including CDM.
- If you have experience in the waste or water utilities industry, this would be highly advantageous.

What’s in it for you?

- Competitive salary up to £56,000 per annum depending on skills and experience.
- Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
- Car Allowance of £4,500 per annum.
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

Our business continues to operate as usual, delivering our essential services to around 16 million customers across London, Thames Valley and the Home Counties. 

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive. Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

We are seeking a motivated Waste Water Process Scientist to be the centre of expertise for operational teams in the Marlow & Didcot area.

You will ensure that compliance is met in terms of statutory regulations and codes of practice regarding wastewater treatment; and be expected to provide technical solutions and improvements in an innovative, effective way.

You will play a leading and critical role in our pollution reduction strategy – leading on-site investigations and root cause analysis into incidents to drive action, improvement, and learning.

A hands-on role across a range of sewage treatment works, alongside data analysis, fault finding, and optimisation efforts to drive compliance risk reduction.

- Base Location – Hybrid - Didcot (STW) OX11 7HJ, Hybrid - Little Marlow (STW) - SL7 3RT.
- Working Hours – 36 hours per week Monday - Friday.
- Offering a salary up to £42,000 per annum depending on skills and experience.
- You will receive a Car Allowance on top of basic salary.
- Due to the nature of the role a FULL UK licence is required and your own transport.

What you will be doing as a Senior Process Scientist

- Take ownership of root cause investigations into pollution incidents and drive actions to resolve
- Fault identification on site, proactively introducing efficiencies and improvements.
- Ensure our sites are compliant with all permitted requirements.
- Help improve our flow to treatment compliance, reduce storm discharges and aid flow data analysis.
- Utilise all tools and data available to investigate issues and recommend practical solutions
- Engagement with our various project delivery teams, inputting technical design queries using detailed site knowledge.
- Optimisation of site processes, such as chemical dosing, aeration systems, sludge thickening/dewatering, power consumption etc.
- Support regular business reporting and local/regional compliance meetings, being confident in presenting and communicating to different audiences.
- Engage with operations teams, contractors, and other scientists, building rapport and improving technical understanding through mentoring and coaching.
- Produce investigative reports and root cause analysis, driving learning throughout the business to prevent repeat occurrences.
- Be prepared to participate in an out-of-hours call-out rota, offering expert advice to front-line staff during event scenarios.
- Supporting our programme for continuous improvement; engaging with various teams to drive innovative, effective scopes forward.
- Support in gathering data for regulatory information requests for our regulators, customers, and other third parties.
- Ensure sites are working to their full potential to reduce the need for extra plant hire costs.
- Proactive in learning about new technologies for processes, disseminating this knowledge to the wider teams as appropriate.
- Act as a coach and mentor to frontline operations teams, raising the bar of knowledge of our sites and processes.
- Be prepared to undertake key technical and health & safety training and responsibilities.

What should you bring to the role?

- Experience in implementing process improvements within a highly regulated environment, making recommendations to senior leadership, and supporting the rollout.
- Experience in the wastewater industry and detailed knowledge of compliance KPIs, environmental regulation and wastewater processes.
- Qualifications in water/waste treatment, biological/chemical/environmental sciences, or engineering will be of benefit. Degree-level (BSc/MSc) qualification is not essential but highly advantageous.
- Critical is operational experience in a relevant field – ideally a minimum of 3-5 years or more
- A methodical and data-driven approach, able to wield multiple data sets and IT systems with ease, is essential. Able to confidently write reports and communicate to wide audiences.
- Travel to multiple and often remote sites will be required, so a full UK driving license is necessary.
- Excellent communication and interpersonal skills – able to build rapport and relationships with people at all levels of the organisation and externally.

What’s in it for you?

- Offering a salary up to £42,000 per annum depending on skills and experience.
- You will receive a Car Allowance on top of basic salary.
- 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
- GymPass, a free fitness plan and access to several wellbeing apps for you and up to three family members as well as discounted plans nationwide!
- Cycle to work scheme, always on and up to £3,000 save money, get fit and help protect the environment.
- WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist.
- Benefits on Tap, access to discounts, cashback and instant vouchers.
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
- Ongoing performance development reviews to help you be your best and identify growth opportunities.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

We are looking for talented Project Management professionals at all levels to join our team. At Thames Water, your role will be crucial in driving the delivery of large-scale projects aimed at modernising water and sewage networks. Our project managers play a pivotal role in ensuring the successful completion of these game-changing projects, which will create a new era of water.

If you are passionate and dedicated to making a difference, we want you to join our Project Management team. By joining, you could be involved in various exciting projects, such as constructing new reservoirs, upgrading treatment plants, and enhancing our Victorian pipes.

Join us in shaping the water industry's future and explore rewarding career opportunities with us.

What you’ll be doing

- Build and develop the project team to ensure maximum performance by providing purpose, direction, and motivation.
- Direct projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation.
- Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget.
- Evaluate project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met.
- Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes.
- Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks.
- Develop and maintain partnerships with third-party resources, including vendors and researchers.
- Assign and monitor resources to ensure project efficiency and maximise deliverables.
- Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan.

We have roles based in London, Thames Valley, and the Home Counties. These are on a Hybrid Basis, but you will be required to work on-site and attend the office as the business requires.

36 hours a week, Monday to Friday – we are open to applications for candidates looking for full-time and part-time positions.

What you should bring to the role

- Have a background in working on complex construction or engineering projects.
- Self-assured to interact and engage with all levels of internal or external stakeholders.
- Managing, leading, and developing people in a culture of accountability and achievement
- Be aware of contractual project requirements.
- Have a proven track record of managing the performance of third-party organisations.
- Be financially capable of running a Profit & Loss, taking account of revenue expenditure and cash flow to deliver agreed financial goals.
- Be able to set up and regularly implement feedback systems to improve business performance.

What’s in it for you?

- Competitive salary ranging from £46,000 to £75,000 per annum depending on the level of the role you apply for.
- 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing each individual's unique skills, experiences, background, and differences.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of

Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

This is a fantastic career opportunity for Project Engineers who want to join a highly collaborative and supportive team in our Capital Maintenance Projects and deliver modern and innovative solutions to our operational sites.

We are looking to recruit engineers with, mechanical, electrical, civil or chemical backgrounds.

Base locations can be flexible across Essex, Kent, Hertfordshire, Bedfordshire, Buckinghamshire, Berkshire, Sussex, Oxfordshire and Surrey, and surrounding areas. These are mainly site based roles, with travel across our operational areas.
There is significant investment across our Operations sites, so you will be in a position to make a genuine difference by improving our process performance and efficiency, thereby making life easier for our operations colleagues and delivering value for money for our customers.

What you’ll be doing as Project Engineer
You will manage the end-to-end delivery of either single high-value or multiple small to medium-sized engineering projects. These will be associated with upgrade & refurbishments of either Wastewater or Water Treatment Plants within the business.
Using your commercial skills, you will be ‘scoping the need’, tendering the work, and procuring contractors. You will be involved with site set up and inductions, health and safety inspections, all the way through to commissioning, training and then handing back the completed project.

Your main areas of focus will include:

- Health & Safety management for your portfolio of projects
- Writing specification documents
- Assessing tenders
- Financial management
- Programme management
- Technical assurance
- Communication with key stakeholders and customers
- Ensuring all asset data is captured and updated at the end of a project

What you should bring to the role
We welcome applications from a variety of engineering and project engineering backgrounds such as other utilities including water, railways, telecoms, petrochemical, and power industries. Also, relevant experience within the construction industry or if you are due to leave or have left the Military with project engineering experience.
We are looking for you to have:

- Experience within a commercial and/or technical role
- Ideally hold at least BTEC/HND in mechanical, electrical, chemical or civil engineering
- An awareness of Health and Safety and CDM 2015
- Experience managing the delivery, design and estimating of engineering projects
- Hold a full UK driving licence and have your own transport
- The ability to work unsupervised and use your own initiative to deliver specified outputs
- Graduates will be considered that have some experience within an operations background

What’s in it for you?

- Competitive salary up to £57,000 per annum.
- Car Allowance of £4,500
- 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
- Generous contributory pension
- Personal Medical Assessments – Open to all once a year
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing
- This role is based at our Slough Distribution Centre in Berkshire but will involve travel across Thames Water operational sites

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

We currently have an exciting opportunity for a Senior Outage Manager to join Thames Water on a permanent basis.

As the successful candidate, your role will be to lead the strategic delivery of all planned outages across the Water systems. As well as balancing the uninterrupted supply of safe clean drinking water to our customers and the delivery of all capital, inspection and operational projects and programmes.

The role will successfully work across senior stakeholders within Water Operations, Capital Delivery, DMC, System Operations and others to enable. The role will involve interaction with external stakeholders, including Drinking Water Inspectorate, the Environment Agency and others.

- Depending on your location this role can be based at any Thames Water site. For example; Hybrid - Coppermills (WTW) - E17 7HE, Hybrid - Farmoor (WTW)- OX2 9NS, Hybrid - Hampton (WTW) - TW12 2ES, Hybrid - Reading Fobney (WTW) - RG2 0SF, Hybrid - Latton (WTW) - GL7 5QF
- 36 hours per week Monday – Friday
- Full time, permanent role

What you will be doing as a Senior Outage Manager

- The senior accountable person who owns the coordination and delivery of all Water activities and responsibilities required for the successful delivery of an extremely complex capital delivery programme
- Engage with and develop a high performing network at all levels within Water and other parts of AO&CD and Retail
- Ensure that the outage programme is agile and able to respond to changes in operational or capital delivery circumstances – ensuring a continued supply of potable water to customers whilst maximising the efficiency of the capital programme
- Work with all levels within Water to improve site engagement and develop and deliver a deliverable outage programme that meets the needs of Thames Water and its customers
- Responsible for project planning stage to ensure dependencies and assumptions are in place to successfully ensure completion of outages
- Work with key internal and external stakeholders to develop and deliver the long term outage plan
- As the owner of the Water Outage programme identify, predict, and address all risks and issues well before they become blockers for the
- Work with key stakeholders to ensure H&S and public health is maintained throughout the programme
- Own the 'Unplanned Outage' performance commitment, strategy and improvement plan
- Support the delivery/outage enablers for the increased volume of mains replacement programme for AMP8
- Lead for Water for AMP8 operational readiness
- Lead delivery of the outages for the Water ‘Major Projects’
- Lead a supportive learning environment that transparently identifies and learns lessons after each outage

What should you bring to the role?

- Have significant operational and project management experience
- Be able to demonstrate capability with risk-based and analytical decision making
- Ability to think logically and problem solve alongside the local team
- Excellent communication and interpersonal skills demonstrated at all levels of the business
- Comfortable managing outcomes in a matrix environment
- A collaborative approach (demonstrable) and an excellent relationship management
- Good business knowledge and ability to think strategically across the organisation
- Ability to devise compelling business cases for enabling activities
- Good Microsoft Office skills
- Proven ability to coach and manage a team
- Due to the nature of the role a full UK Driving licence is essential

What’s in it for you?

- Offering between £60,000 - £70,000 per annum, depending on skills and experience
- 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays)
- Car Allowance
- Annual Bonus
- Private Medical Health Care
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
- Personal Medical Assessments – Open to all once a year
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
- GymPass, a free fitness plan and access to several wellbeing apps for you and up to three family members as well as discounted plans nationwide!
- Cycle to work scheme, always on and up to £3k, save money, get fit and help protect the environment
- WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist
- Benefits on Tap, access to discounts, cashback and instant vouchers,
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
- Ongoing performance development reviews to help you be your best and identify growth opportunities

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

Thames Water are seeking a Senior Delivery Manager to play a key role in our strategic initiative to reduce customer complaints and enhance our service delivery. Working closely with the Head of Complaints Transformation, you will be instrumental in creating and executing a detailed plan to meet our complaints reduction targets for 2026 and 2027.

What you will be doing as the Senior Delivery Manager
You’ll drive the assurance and performance management of all transformation programs impacting our Customer Service organization. By developing a best-practice governance framework and utilizing data-driven insights, you’ll ensure alignment with our strategic goals and proactively address any emerging risks by providing executive-level recommendations. You’ll also champion a culture of continuous improvement, leveraging lean methodologies to support long-term positive change.

Duties to include but not limited to:

Governance, Risk & Programme Reporting:

- Support the Head of Complaints Transformation with maintaining the integrated transformation plan across Customer Service, identifying, and managing risks, and setting governance standards
- Communicate status of transformation and turnaround activities with business stakeholders
- Collaborate with various teams to ensure alignment and adherence to processes
- Maintain integrated program plans, RAID logs, and dependency tracking
- Promote process alignment and efficiency
- Facilitate related meetings and benefit tracking

Assurance:

- Tracks performance against key metrics, aggregates risks and issues and facilitates resolution.
- Ensures programme and projects assurance reviews (PIRs) are completed and identifies action plans for improving performance.
- Supports on establishing and reporting on risk management for Retail Digital Programmes
- Constantly reassesses the ‘value for money’ solution
- Ensures an acceptable solution is being developed
- Makes sure the project remains viable for Thames Water
- The scope of the programme / project is not creeping upwards un-noticed
- Any legislative, regulatory or contractual constraints are being observed
- Adheres to quality assurance standards
- Continuous assurance throughout the life of the programme; point reviews or periodic reviews; focused reviews that concentrate on a particular aspect of a programme

Continuous Improvement / Operational Excellence:

- Supports on building a coaching network within the CS organisation
- Share best practices to improve team efficiency.

Base Location: Hybrid - Walnut Court - SN2 8BN
Hours: Monday to Friday 36 hours per week
What’s in it for you?

- Competitive salary between £65,000 and £70,000 depending on skills and experience per annum
- 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
- Generous contributory pension
- Personal Medical Assessments – Open to all once a year
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

Thames Water is seeking talented Engineers of all levels to join our dedicated team and help accelerate the delivery of large-scale projects to modernise water and sewage networks.

Our Engineers play a crucial role in shaping the future of water infrastructure. Design Engineers create the blueprints for our future sewers, while Civil, Construction, and Commissioning Engineers ensure safe and efficient construction. Project Engineers oversee multiple critical projects, and Environmental Engineers focus on protecting our environment. Join us in delivering life's essential service and be part of building innovative industries for the future.

What you’ll be doing

- Coordinate the development of Project Briefs based on the needs defined by Asset Management.
- Understand project risks and co-ordinate mitigation activities
- Prepare and support technical reviews through the Definition, De-Risking and Detail Design phases of projects
- Carry out Technical Assurance checks and audits of Contractor activities and outputs through the Detail Design and Construction phases of projects
- Coach and mentor others to facilitate personal development and continuous improvement

We have roles in London, Thames Valley, and the Home Counties. These are on a Hybrid Basis, but you must work on-site and attend the office as the business requires.

36 hours a week, Monday to Friday – we are open to applications for candidates looking for full-time and part-time positions

What you should bring to the role

- An Engineering Degree in one of the following disciplines: ICA/Electrical/Civil/ Mechanical or the equivalent in HNC qualification
- Background in developing technical project solutions and briefs in their specific discipline
- Understanding of project delivery in process industries
- Knowledge of H&S in the Construction industry, Particularly CDM
- Knowledge of industrial processes in their engineering discipline
- Confident in engaging with all levels of external or internal stakeholders

What’s in it for you?

- Competitive salary ranging from £46,000 to £75,000 per annum depending on the level of the role you apply for
- 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
- Personal Medical Assessments – Open to all once a year
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complimentary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

We have an exciting opportunity for a Senior Project Manager to join our Developer Services team.

What you will be doing as the Senior Project Manager; You will take ownership for complex projects and motivate a multi-disciplinary project teams to develop best value solutions to briefed studies and projects. You will be responsible for the delivery of a varied range of water and wastewater projects for Developers, Infrastructure Companies, Highway Authorities and other transport authorities. These will range from £250,000 in value through to £15 million.

This is predominantly an office-based role, but you will be required to travel across London to visit developers, construction sites and other Thames Water sites. Awareness of risks such as plant machinery, working at height, trench safety, noise and harmful materials will be needed.

Duties to include but not limited to:

- Deliver a portfolio of complex, high value projects.
- Ensure that projects are proceeding according to scope, schedule, budget and quality standards.
- Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.
- Drive to constantly improve health, safety and environmental performance within a portfolio of assigned projects.
- Have excellent people and performance management skills, monitoring performance and staff development.
- Initiate and develop great communication and good relationships with key stakeholders.
- Drive a customer-focussed accountable culture in pursuit of excellent service to both internal and external customers.

What you should bring to the role:

- Be educated to degree level, ideally in engineering or have achieved a recognized professional qualification in project management with utilities/pipelines experience.
- Have extensive knowledge in the construction or utility industry within the project management environment - with evidence of leading multi-disciplinary teams.
- Have a proven record of leading a Health and Safety performance culture in the construction or utility industry.
- Hold a full UK driving licence as travelling to other sites is essential.
- An in-depth understanding of the development of design, construction, and operation of above and below ground projects is essential.
- Work creatively and analytically in a problem-solving environment, demonstrating innovation and excellence.
- Have excellent communication and interpersonal skills, to clearly interact with your team and our customers.
- Motivate and lead your team with a focus on improving performance and recognising development.
- Collaborate across multiple areas in order to achieve a common business objective.

Base Location: Hybrid - Clearwater Court - RG1 8DB.

Hours: Monday to Friday 36 hours per week.

What’s in it for you?

- Competitive salary between £60,000 and up to £75,000 per annum depending on skills and experience.
- Car Allowance.
- 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
- Generous contributory pension.
- Personal Medical Assessments – Open to all once a year
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

As a System Maintainer, your role will be to maintain consistently high standards and reliability across the Logistics Delivery Systems. These include attention to detail and a methodical approach in all areas of the Transport Delivery Systems. The role sits within our Logistics Delivery department and supports the business in providing a cost-effective resource solution to our customers and the different business areas.

What you will be doing as a System Maintainer

- Maintaining, updating, and monitoring our driver resources rota, to ensure our business needs are covered and that our driver numbers are adequate to fulfil business requirements.
- Ensuring any driver overtime requirements are requested, reviewed, updated, and communicated depending on the business needs.
- Being accountable for ensuring all holiday requests are reviewed and agreed within the business terms.
- Manage driver sickness cover, maintaining resource levels for each business area.
- Manage the bookings for the Customer Event Vehicle, working with customers from point of enquiry through to completion.
- Maintain compliance records and compliance systems, using various transport systems.
- Checking DBI Systems within our vehicles, updating details for drivers.
- Maintain Driver APP and action updates.
- Ensure H&S, driver SHE5’s are actioned and communicated to relevant sites and COP’s.

For this role, a driving licence is required.

Location – Kemble Court, Reading on Hybrid basis.

Hours of work are 36 hours a week, Monday to Friday.

What you should bring to the role

- Be capable and knowledgeable in all aspects of I.T, especially in Word, Excel and PowerPoint.
- Have good interpersonal and customer relations skills.
- Be organised, forward thinking and adaptable.
- Be able to work on your own and as part of a team.
- Demonstrate clear knowledge of Transport law and the Road Traffic Act.
- Knowledge of compliance with transport legislation, including drivers’ hours regulations in line with the ‘O’ licence legislation and company procedures.

What’s in it for you?

- Offering between £26,000 to £30,000 per annum depending on experience and skills.
- Annual Leave - 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

Our business continues to operate as usual, delivering our essential services to around 16 million customers across London, Thames Valley and the Home Counties. 

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive. Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

As a Lead Planner you will be part of the Bio Recycling & Biosolids planning team and, working alongside Bio-Recycling, Biosolids, Transport Delivery and site operations teams to ensure Inventory holding plans are efficient and effectively implemented to guarantee high service levels at optimum cost.

Your role will form part of the Logistics Operational Control Centre (LOCC) team, the in-house centre of excellence for complex and diverse logistics functions across Thames Water. You will be working within a unique cross-functional team, balancing operational demand and strategic thinking, influencing decisions at different levels up to senior management and help shape what we do every day and in the future.

This is a great opportunity for the right person to progress within the business and especially at a time where the LOCC is expanding its activity across the organisation.

What you will be doing as a Lead Planner

- Being responsible for producing innovative operational plans to continuously improve the operation.
- Scheduling and executing daily/weekly planning for inter-site & Bio solids resources throughout the TW Region of Operations.
- Understanding and operating in-house planning software to produce optimal transport plans and in-house developed resource models.
- Challenging current operational methodologies and implement new ways of working.
- Performing trend analysis on performance and conformance to the plan, reporting findings to the lead planner and manager.
- Providing technical development and support for current and new team members.
- Working alongside and developing relationships with the shift planning and scheduling team supporting and where possible avoiding pollutions by diverting and sharing resources more effectively.
- Liaising and building relationships with the Logistics Delivery team to improve driver productivity.

Location – Based at Kemble Court, in Reading but will be required to work at Iver or Basingstoke on occasion.

36 Hours per week - Shifts: 05.30am-13.30pm, 07.30am-15.30pm, 09.30am-17.30pm.

What you should bring to the role

- Previous experience in an office-based Logistics, Planning or Scheduling role.
- Proven experience working in fast paced environments and meeting targets.
- Strong IT skills, specifically in Microsoft Office and use of different systems.
- Geographical knowledge of the Thames valley area.
- Excellent customer service experience.
- Proven experience dealing with internal and external stakeholders.
- Highly organised and have excellent attention to detail.

What’s in it for you?

- Offering between £34,000 to £38,000 per annum depending on experience and skills.
- Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

Our business continues to operate as usual, delivering our essential services to around 16 million customers across London, Thames Valley and the Home Counties. 

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive. Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer
extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

We have a great opportunity for a career-minded individual to join us as the technical coordinator within the Small Sewage Pumping team at Maple Lodge, this will be a mix of being in the field as well as office-based covering the home counties and Thames Valley Area.

As the Successful candidate, you will be accountable for the management of our Pumping stations overseeing the materials, permits, resources and services for all complex jobs for planned and reactive work across maintenance and operations structure.

This role will involve day-to-day contractor liaison and management, input into future planning and solutions, and providing technical support to the wider team.
This role also comes with a car allowance.

What you’ll be doing as the Technical Coordinator

- Immersing yourself in often unseen and unique infrastructure that serves millions of people.
- Investigating and reviewing the performance of our Sewage Pumping Stations.
- Replying to asset failures and coordinating resources to return them to service.
- Liaising with our contractors and suppliers to deliver solutions to problems on our sites.
- Managing complex work and investigations.
- Using your experience and technical expertise to directly improve the lives of our customers.
- Comprehension and engagement with a variety of equipment including but not limited to pumps, valves, pipework, lifting equipment, ultrasonic level sensors, flowmeters, control panels and LV electrical equipment.
- Providing technical advice and expertise to field staff and 3rd parties. This will include providing detailed instruction and monitoring progress.

Base Location: Maple Lodge - Rickmansworth - WD3 9SQ.
Working Pattern or hours: 36 hours, from Monday to Friday, plus the inclusion onto a standby rota for which you will receive additional Payment.

What you should bring to the role

- Ideally qualified to at least NVQ level, specialised in the area of mechanical or electrical engineering. Ideally, you will have experience in technical job design and/or prerequisite management within an infrastructure-related environment.
- You will have extensive experience in a process-related or utility industry together with a sound working knowledge of the safe systems of work required under the Health and Safety at Work Act.
- IT literacy is essential as all work is managed through the SAP system (user training for this and other standard software systems will be provided).
- You will also demonstrate a good business/ stakeholder awareness, mutually with an innovative and creative approach to problem-solving and strong teamwork and influencing skills.
- A full current driving license is essential for this position.

What’s in it for you?

- Competitive salary between £36,000 -£45,000 per annum depending on your experience level.
- Car allowance.
- 26 days holiday per year increasing to 30 with the length of service. (Plus, bank holidays)
- Annual Bonus.
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

We are currently recruiting Trunk Sewer Technicians to join our team in South London. Working as part of a team, you will be required to carry out routine operations and basic process maintenance of our main trunk sewer network.

What you’ll be doing as a Trunk Sewer Technician
This is a safety-focused role and will require you to work closely with your team members.

Day to day you will be maintaining and operating the sewer network and its associated assets whilst carrying out basic mechanical maintenance and fault finding. The work involves confined space access working in some of London’s most challenging Subterranean areas.

What should you bring to the role?

- Complete planned, emergency and defect maintenance of the trunk sewer network. Previous experience in maintenance would be advantageous and in particular mechanical bias, with previous qualifications desirable but not essential.
- Complete manual handling activities to operate large mechanical assets and grounds maintenance; therefore, you must be physically fit and prepared to work in a challenging environment daily.
- Have a proactive approach to your work and demonstrate that you can work positively and effectively within a team environment.
- You will need to be a keen and motivated team member, able to demonstrate initiative and a flexible approach to work.
- A valid UK driving licence is required, and HGV is preferable, but training will be provided for this as required.
- Willing to work on a shift pattern, with 1 week of nights in 5 and complete an out-of-hours call-out rota.
- To carry out this role you will be required to be clean-shaven.

What’s in it for you?

- Competitive salary between £25,000 and £28,000 per annum, depending on skills and experience
- Annual Leave - 24 days holiday per year increasing to 28 with the length of service (Plus bank holidays)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive. Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our company.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

We have an exciting opportunity for a Senior Project Manager to join our Developer Services team.

What you will be doing as the Senior Project Manager, you will lead and manage a team of up to 10 Project Managers to deliver a customer led programme in the Thames Valley region. Your team will be responsible for the delivery of a varied range of water and wastewater projects for Developers, Infrastructure Companies, Highway Authorities and other transport authorities. These will range from £250,000 in value through to £10 million.

This is predominantly an office-based role, but you will be required to travel across the Thames Valley area to visit developers, construction sites and other Thames Water sites. Awareness of risks such as plant machinery, working at height, trench safety, noise and harmful materials will be needed.

Duties to include but not limited to:

- Lead the project management and delivery teams to continually manage project and program expectations while delegating and managing deliverables with team members and stakeholders.
- Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards.
- Establish practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.
- Drive to constantly improve health, safety and environmental performance within a portfolio of assigned projects.
- Have excellent people and performance management skills, monitoring performance and staff development.
- Initiate and develop great communication and good relationships with key stakeholders.
- Drive a customer-focussed accountable culture in pursuit of excellent service to both internal and external customers.

What you should bring to the role:

- A proven track record as a people manager.
- Be educated to degree level, ideally in engineering or have achieved a recognized professional qualification in project management.
- Have extensive experience in the construction or utility industry within the project management environment - with evidence of leading multi-disciplinary teams.
- Ability to demonstrate effective leadership in building and sustaining a strong Health and Safety performance culture within the construction or utility industry.
- Hold a full UK driving licence as travelling to other sites is essential.
- An in-depth understanding of the development of design, construction, and operation of above and below ground projects is essential.
- Work creatively and analytically in a problem-solving environment, demonstrating innovation and excellence.
- Have excellent communication and interpersonal skills, to clearly interact with your team and our customers.
- Motivate and lead your team with a focus on improving performance and recognising development.
- Collaborate across multiple areas in order to achieve a common business objective.

Base Location: Hybrid - Clearwater Court - RG1 8DB.

Hours: Monday to Friday 36 hours per week.

What’s in it for you?

- Competitive salary between £60,000 and up to £75,000 per annum depending on skills and experience.
- Car Allowance
- 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
- Generous contributory pension.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

We have an exciting opportunity for a Field Operations Manager to join our Thames Water team in Greenwich Storm.

As the Field Operations Manager you will be responsible for managing and developing a team of Sewer Technicians to deliver excellent customer service and operational performance across the northwest catchment within strategic pumping and trunk sewers.

You and your team will be the face of Thames Water as you'll be working directly with customers and stakeholders daily.

- Location - Greenwich Storm - SE10 8JL
- 36 hours per week Monday – Friday
- Permanent, full time position
- Due to the nature of the role a full UK driving licence is required

What you’ll be doing as a Field Operations Manager

- Be a role model and ensure the team performs in a manner representative of Thames Water's company values and professionalism
- Performance managing and Performance Development of a field operations team
- Monitor and steer performance against key metrics
- Promote a culture of engagement and motivation within the team
- Conduct regular site visits to assess the quality of work being completed by your team
- Ensure the health, safety and well-being of your team are always maintained and that safe working practices which comply with company procedures are followed
- Identify and support the implementation of new initiatives to drive operational efficiency and customer service improvements
- You will split your time between the office and the field with your team, enabling you to provide direct support, engagement, and performance management both as a team and on a one-to-one basis
- Possible participation in an Out of Hours Co-ordinator rota

What you should bring to the role

- Excellent people and team management skills
- Ability to lead, develop and performance manage field-based operatives
- Excellent communication and interpersonal skills are vital for this role
- Be well organised and able to manage your time and multi-task
- You will be fully competent in the use of Microsoft Office as well as planning and reporting software
- Previous experience of liaising with internal and external stakeholders is also highly regarded
- Health and Safety qualifications such as IOSH / NEBOSH are desirable
- Demonstrating the ability to handle and manage change effectively in a field team
- A full UK driving licence

What’s in it for you?

- Offering a salary up to £48,000 per annum depending on skills and experience
- Annual Leave of 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
- Personal Medical Assessments – Open to all once a year
- GymPass, a free fitness plan and access to several wellbeing apps for you and up to three family members as well as discounted plans nationwide!
- Cycle to work scheme, always on and up to £3k, save money, get fit and help protect the environment
- WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist
- Benefits on Tap, access to discounts, cashback and instant vouchers,
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
- Ongoing performance development reviews to help you be your best and identify growth opportunities
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing

Who are we?
Our business continues to operate as usual, delivering our essential services to around 16 million customers across London, Thames Valley and the Home Counties. 
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

Thames Water is excited to offer this opportunity for a Business Services Coordinator to join our team on a 4 to 6-month Fixed Term Contract/Secondment. In this role, you will play a vital part in managing the workflow of retained activities and supporting our outsourced partner in resolving exceptions and complex customer queries.

What you will be doing as the Business Services Coordinator: You will play a key part in supporting and assisting with the implementation of new processes and systems, continuously improving how we serve our customers. You'll help enhance training materials and elevate our service offering to ensure we deliver exceptional customer experiences. As part of your responsibilities, you will handle customer callbacks and escalations within agreed SLAs, during this process you must ensure our customer is at the heart of everything we do as well as ensuring our assets are protected.

Duties to include but not limited to:

- Working collaboratively across the business with exposure to a wide variety of stakeholders including customers, developers, contractors, and Thames Water partners including Cash operations.
- Delivering an excellent customer experience (both to internal and external customers) in all aspects, working towards an improved CSAT/DMEX score, reduced complaints, and improved quality.
- Demonstrating our values through behaviours and creating an inclusive and positive environment that drives performance, engagement, and development.
- Acting as the first point of contact for customer enquiries.
- Resolving customer queries promptly and efficiently.
- Accurately following SODA to ensure business integrity, cross-referencing details against the main applicant, and liaising with Billing and customer on any inconsistencies.
- Processing & capturing cheques promptly.
- Technically assessing from a financial point and being the main point of contact for payment queries & refunds queries.

What you should bring to the role:

- Fully competent at using the appropriate Company IT Systems and Office Software.
- MS Dynamics, SAP ECC trained and Nav good knowledge base.
- Investigational mindset experience.
- Excellent organisational skills and the ability to prioritise.
- Extremely customer-focused, cognisant of CSAT and our aims to meet all customer demands Confidence at communicating with business stakeholders and customers — both verbally and written Seeks to understand Health and Safety requirements.

What’s in it for you?

- A starting salary of £25,000 and up to £30,000 per annum depending on skills and experience.
- 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays)
- Contributory pension.
- Personal Medical Assessments – Open to all once a year.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme