Total 49 Information Technology job vacancies in 301185 Frisco Main

Approved Remote States

1.     Arizona

2.      Florida

3.      Georgia

4.      Idaho

5.      Indiana

6.      Iowa

7.      Maine

8.      Michigan

9.      South Dakota

10.   Texas

11.   South Carolina

12.  North Dakota

13.   Wisconsin

14.   Tennessee

Position Summary: 

The System Manager of Revenue Integrity (RI) is responsible for assisting with planning, directing, organizing, monitoring, and staffing departmental services subject to policies, budgets, objectives, and directives mandated by regulatory agencies, DNV and the executive team.  Supports the revenue for the health system, through maintaining a compliant and defensible ChargeMaster (CDM), claim integrity and charge reconciliation program. Provides department and organizational training and education to promote the overall integrity of the CDM program. Works closely and collaboratively with all revenue cycle functions, HIM, IT, compliance, finance, and clinical departments. Research, develop, and conduct training regarding RI related issues.

Minimum Qualifications:

• Bachelor’s degree in business related field, accounting, or equivalent of five successful years’ related experience
• Three (3) years of experience in ChargeMaster role, or Healthcare Charge Equivalent
• Five years of managerial experience
• Prior experience with Epic
• Regulatory knowledge required for PPS and CAH Hospital, Provider-Based, Free-Standing Clinic, Swing Bed Billing, and Payor Enrollment
• Working knowledge of Coding and Payment Classification Systems, i.e. ICD-10, HCPCs, CPT, OPPS, IPPS, MPFS
• Preferred: Coding Certificate; Certified Provider Credentialing Specialist (CPCS)
• Preferred: Master’s degree in healthcare administration or business administration or related field.
• Preferred: Five years’ experience in Charge Master role

Essential Job Functions:

• Provides Leadership to RI operations to ensure the provision of comprehensive departmental services in compliance with all regulatory agencies and organizational requirements
• Ensures the accurate development and submission of claims to support reimbursement, including timely filing requirements in collaboration with applicable leaders
• Monitors RI key performance indicators, i.e. specific candidate for billing, revenue guardian edits, charge related edits, accounts receivable days, and applicable WQs
• Develops and analyzes reports/dashboards to summarize RI and charge related trends to applicable committees, work groups and department leaders
• Collaborates with the system director to ensure a departmental approach to long-range strategic operational planning, care and service design and development of organizational policies, which reflect the mission of the organization and budget goals
• Facilitates an accurate and timely CDM update as required by annual CPT and BH budget requirements, i.e. price increase in collaboration with IT
• Creates and maintains accurate fee schedules, i.e. client billing, professional billing, hospital billing
• Establishes internal quality monitoring program of the CDM to include external reviews and internal monitoring including the development of a plan to address opportunities identified
• Facilitates the request to make changes or updates to the CDM and ensures the accurate processing of such requests
• Maintains RI third-party applications in partnership with IT
• Oversees and facilitates the Revenue Reconciliation program for BH, including departmental education and accountability, chairs the Revenue Reconciliation Committee
• Oversees the payor enrollment function to ensure timely enrollment to reduce gaps in payor reimbursement, i.e. facility and individual provider enrollment
• Collaborates with medical staff office, human resources, and applicable operational leaders to support the payor enrollment function
• Coordinates and oversees the organization-wide departmental services.  Continuously assesses, measures and improves departmental performance
• Demonstrates responsible management of all departmental resources
• Demonstrates clinical/technical and managerial competency.  Ensures staff professional needs are met
• Assesses current staffing model to determine if the function is resourced appropriately
• Leads, teaches, inspires, helps and consistently demonstrates hospital behavioral standards

Knowledge, Skills and Abilities

• Strong leadership managerial skills; ability to plan, delegate, monitor and improve work performance
• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
• Demonstrates ability to escalate issues to system director and provide solutions to issues as they arise
• Ability to work in a fast-paced environment
• Strong interpersonal, verbal and written communication skills
• Creativity, problem analysis and decision making
• Exercises tact, discretion, sensitivity and maintains confidentiality
• Detail oriented, organizational skills and the ability to prioritize
• Standard office equipment and computer applications; MS Office, EMR, internet applications etc.
• Intermediate level MS Excel skills
• Ability to work varied shifts

Approved Remote States

1.     Arizona

2.      Florida

3.      Georgia

4.      Idaho

5.      Indiana

6.      Iowa

7.      Maine

8.      Michigan

9.      South Dakota

10.   Texas

11.   South Carolina

12.  North Dakota

13.   Wisconsin

14.   Tennessee

Position Summary: 

The System Manager of Customer Service is responsible for planning, directing, organizing, monitoring and staffing subject to policies, budgets, objectives and directives mandated by regulatory agencies, DNV and the executive team.  Supports the customer service function including the financial assistance program in maintaining team discipline for all elements of established standard processes and update or create as needed (work management, tools, team briefings, metrics tracking and prompt resolution of issues, problems and opportunities). Directs and coordinates all functions of customer service.  Conducts research and education for the customer service functions. Educates, reports and provides information to organization regarding collections, financial assistance, and the customer service function.

Minimum Qualifications:

• Bachelor’s degree in Business or Accounting; equivalent combination of education and experience considered.
• Three (3) years of experience in customer service in healthcare billing, financial assistance programs, admitting, and collections
• Five years of management experience
• Preferred: Master’s degree in healthcare administration or business administration or related field.
• Preferred: Regulatory knowledge required for PPS and CAH Hospital, Provider-Based, Free-Standing Clinic, and Swing Bed Billing

Essential Job Functions:

• Collaborates with the System Director of Revenue Cycle with broad operations to ensure the provision of comprehensive departmental services in compliance with all regulatory agencies and organizational requirements, ultimately providing best in class customer service
• Assesses current state for gaps in becoming a best in class customer service team and refines communication to provide clear, concise and straightforward information including website patient facing information
• Ensures a collaborative departmental approach to long-range strategic operational planning, care and service design and development of organizational policies and procedures, which reflect the mission of the organization
• Supports and ensures compliance with all applicable collection laws and regulations, i.e.Fair Debt Collection Practices Act, and Financial Assistance Policy (501r regulations)
• Facilitates the implementation and consistent application of BH’s Financial Assistance (Charity Care) policy to include annual updates to the Amounts Generally Billed, patient notification, application process, eligibility criteria, community notification, and related forms
• Develops reports/dashboards to summarize collection and Charity Care trends to applicable committees, workgroups and department leaders as applicable
• Maintain knowledge of State and Federal Regulations including, Medicare Conditions of Participation, Medicare Billing and Reimbursement regulations, Commercial payor billing rules, Bozeman Health Payer Contracts, and ICD 10 and HCPCs coding classification systems
• Monitors customer service key performance indicators, i.e. collection rates, self-pay AR, MyChart collections and autopayment enrollment
• Analyze customer service and collection reports/dashboard to identify opportunities for improve and develop performance improvement plan
• Demonstrates responsible management of all departmental resources
• Demonstrates clinical/technical and managerial competency.  Ensures staff professional and training needs are met
• Represents customer service and collection functions throughout the organization and is the primary contact for pertinent organizational questions or inquiries
• Collaborates with System Director and Compliance Officer to develop and revise required training guides, customer service playbook, and policies/procedures as needed.
• Responsible for Verge cases assigned to customer service and works collaboratively with patient relations/risk management to resolve cases.
• Identifies trends in customer complaints and develops plan to prevent and mitigate
• Demonstrates ability to handle escalated customer concerns and resolves concerns in a timely, compassionate fashion.
• Develops plan to improve efficiencies in all areas of responsibility
• Acts as a liaison between organization and collection agencies and other vendors as needed
• Represent Bozeman Health on any legal collection cases that end up being reviewed in court
• Supports organizational data requests for audits, questionnaires, reports etc
• Assesses current staffing model and work assignments to ensure the department is adequately resourced
• Leads, teaches, inspires, helps and consistently demonstrates hospital behavioral standards

Knowledge, Skills and Abilities

• Strong leadership managerial skills; ability to plan, delegate, monitor and improve work performance
• Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
• Ability to work in a fast-paced environment
• Ability to escalate issues to director and provide possible issue resolution
• Strong interpersonal, verbal and written communication skills
• Creativity, problem analysis and decision making
• Exercises tact, discretion, sensitivity and maintains confidentiality
• Detail oriented, organizational skills and the ability to prioritize
• Standard office equipment and computer applications; MS Office, EMR, internet applications etc.
• Ability to work varied shifts

Minimum Hiring Wage:

Job Details:

Posts payments and adjustments to patient accounts in a timely and accurate manner.  Posts insurance denials with associated reasons for insurance remittance advices for follow up by PFS staff. Calculates the patient and insurance balances when posting payments and denials.  Computes, classifies, and records numerical data to keep financial records complete. Correlates edits and ensures that all data is received and processed correctly.   Performs a combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to transactions recorded by other staff.  Balances, records and prepares bank deposits in a timely manner. 

Required:

High School diploma

Data entry experience

Experience working with computers

Preferred:

Medical terminology preferred

Associate degree in accounting or business administration preferred

Previous work experience in a hospital, clinic, insurance company, or other financial service setting preferred

Cash posting/reconciliation experience preferred

Benefits:

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

• Competitive base pay

• Matching retirement programs

• Health, Dental and Vision plans

• Health Savings and Flexible Spending Accounts

• Employee discounts including car rental, cell-phone plans

• Employer-paid, Long-Term Disability, Life, and AD&D

• Paid time off (PTO)

• Education Assistance Program

• Employee Assistance Program

• Employee Referral Bonus Program

• Discounted cafeteria meals

• Paid Parental Leave

• Employee Service Recognition program  

• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals dedicated to service, we invite you to apply online today.
 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential duties and responsibilities of this position include the following.  Other duties may be assigned.  (Remote Capable Yes/No/Partial)

Business Relationship Management – (Yes)

• Work collaboratively across the organization, sharing knowledge and building trust, demonstrating leadership through effective mentoring, and team building. Share information, perspective, and expertise.
• Must value and support difference in others, contributing to an inclusive work environment. Demonstrate the ability and willingness to communicate effectively with people of diverse backgrounds and experience to create a collaborative, collegial, and caring environment.
• Engage executives, managers, and staff across the enterprise championing digital business processes, leveraging data, and embracing change.
• Influence and guide executives to align strategy, business, and technology planning to evolve the organization.
• Produce and deliver engaging and impactful presentations to executives describing value, cost, performance, risk and controls, capabilities, and impact to prior or future plans.
• Oversee the satisfactory implementation, support, and transition of strategic business initiatives and ensures that the credit union is operating as efficiently as possible during and after change or implementation.
• Strike the right balance between efficiency and flexibility to improve processes, reallocate assets and drive efficiencies in the pursuit of better performance.
• Ensure accurate, timely and impactful data is provided to business leaders empowering them to make decisions.
• Lead difficult discussions and ensure collaborative agreement in the use of technology and data.
• Serve as the point of escalation for stakeholders or requestors with issues, resolves conflicts involving scheduling, resources, or technical issues.
• Build strong and productive relationships with all staff, ensuring that Enterprise Technology is positioned as a business enabler and trusted partner.
• Work with other leaders to establish agreed upon change definitions and timelines.

Solutions Strategy – (Yes)

• Influence organizational strategic planning; creates technology and data strategies and roadmaps and guides portfolio management to deliver on all plans.
• Monitor the external environment, technology changes, then aligns opportunities and impacts to the organization.
• Monitor organizational performance and deficiencies and develops solutions to deliver corrective change.
• Guide the alignment of strategy, business, and technology to ensure a holistic enterprise architecture is business outcome-driven.
• Guide the strategies to ensure risk, fraud, and other security controls are in place, monitored, and effectively protect the organization without causing friction for staff and members.
• Guide steering committees related to organization, budget, enterprise strategic portfolio projects, digital, risk management, and innovation.
• Guide Business Unit planning, departmental plans, and individual contributor development plans and performance goals.
• Guide capacity and budget planning for enterprise strategic projects.
• Guide and technology and data budget plans.
• Guide talent leadership development focus for career advancement and succession planning.

Solutions Development – (Yes)

• Develop efficient and repeatable processes to execute commercial technology conversions related to mergers or acquisitions.
• Develop efficient and repeatable processes to administer and support commercial technology systems.
• Develop efficient and repeatable processes to administer, monitor and support change controls.
• Develop efficient and repeatable processes to deliver, administer, monitor, and support automation.
• Develop efficient and repeatable processes to deliver, administer and support Technology Recovery Plans.
• Develop efficient and repeatable processes to lead the transition of new commercial technology solutions from design to development to delivery to support and advance the Credit Union’s day-to-day operations and Strategic Plan.
• Develop capabilities to ensures all enterprise strategic project efforts are prioritized and successfully executed to advance the Strategic Plan.
• Develop and coordinate resource capacity balance between daily operations and enterprise strategic project execution.

Solutions Delivery - (Yes)

• Deliver simple, secure, and reliable commercial technology across the enterprise.
• Deliver selected large, complex projects with multiple interdependencies, achieving financial and operational objectives with compressed timelines.
• Deliver clear alignment to strategic organizational priorities.
• Deliver processes to eliminate complexity and ambiguity in projects to ensure clarity and establish goals and expectations for engagement.
• Deliver matrix leadership to resources in support of the project plans in each Line of Business.
• Deliver implementation and integration of new technology systems or integrations.
• Deliver successful conversion and integrations related to mergers and acquisitions.
• Deliver automation and the continual evolution of digital business processes.
• Deliver return on investments and decisions necessary to sustain safety and soundness, operational levels, service levels, and delivery of enterprise strategic projects.
• Deliver successful operations for security incident and event monitoring and response.
• Deliver daily operations necessary to sustain business continuity and technology recovery.
• Deliver successful operations necessary to maintain Safety and Soundness.

Solutions Management - (Yes)

• Define, plan, execute and manage budget for successful commercial technology delivery.
• Always adhere and uphold Information Security Standards and Practices.
• Ensure commercial technology systems are available, functional, and operational. 
• Manage and align available resources, processes, and technologies to meet service levels and delivery of enterprise strategic project execution.
• Create and maintain updated standards and practices, processes, and procedures.
• Educate and hold team members accountable for service delivery, standards and practices, processes, and procedures.
• Ensure documentation of the Enterprise Technology Business Continuity Plan and Credit Union Technology Recovery Plan is updated quarterly.
• Ensure successful execution of support, release management, transition, integration, and conversion.
• Ensure support issues and request are resolved within defined service levels.
• Ensure resolution of tickets at risk of missing defined service levels.
• Continuously analyze performance against goals and produce a monthly dashboard to management.
• Review, approve and ensure non-routine changes follow defined change control processes.
• Facilitate continuous feedback loops to ensure solutions meet business needs and requirements.
• Facilitate knowledge transfer throughout enterprise technology.

Supplier Relationship Management – (Yes)

• Build strong and productive relationships with strategic partners, ensuring that the organization is positioned for success.
• Seek out, evaluate, and continually engage with strategic partnerships to evolve the organizational capabilities.
• Continually evaluate vendors; make decisions to change vendors or make recommendations, as needed across Lines of Business.
• Align strategic partner resources to fill internal resource and/or knowledge gaps allowing capabilities to scale with the growth of the organization.
• Oversee contract negotiations and ensure timely renewals.
• Oversee vendor due diligence related to information security and technology of new vendors as well as periodic reviews of current vendors.
• Oversee vendor delivery of products, services, and resources; work with vendors on solutions when performance is outside of agreed upon levels.
• Research and propose investment opportunities for the organization.  Travel may be required.
• Oversee invoicing and account handling.
• Serve as vendor contact for coordination and escalation.

SUPERVISORY RESPONSIBILITIES

• Lead by example.
• Foster an environment of empowerment, openness, inclusion, and objectivity.
• Direct and manage team resources to ensure delivery of all day-to-day activities, achieve safety and soundness, deliver change, and react to incidents.
• Mentor and guide team members on best practices, ethics, and professional conduct, and approaches to drive high performing teams.
• Recruit and develop strong change-driven professionals.
• Work with leaders to establish development plans, career paths, succession plans, and performance goals and objectives consistent with the organization’s strategy.
• Work with team to practice a consultative mindset and a methodical approach to operational or technical challenges in the delivery of service and constant change.
• Assist direct reports in identifying areas for development. Work to ensure that direct reports have adequate soft skills, technical skills and abilities and facilitate developmental opportunities, such as workshops, seminars, etc. to meet current and anticipated needs.
• Coach, encourage, support, and train staff to deliver white glove service.
• Ensure team members understand and adhere to standards and practices, processes, and procedures.
• Manage team resources to continuously focus on improvement.
• Manage employee activities for: salary increases, promotions, moves, disciplinary actions, hires and terminations.
• Assess group dynamics and work product to provide constructive feedback to optimize delivery.
• Assess capacity and skill needs and inform management of gaps.
• Conduct regular coaching sessions, huddles, team meetings and quarterly performance reviews.

ACCOUNTABILITIES AND PERFORMANCE MEASURES

• Achievement of strategic plan goals.
• Innovation Program, automation, and efficiencies.
• Delivers successful projects on time, in scope and on budget.
• Achieves successful team ratings, survey results and other performance measures.
• Coaching, training and development of self and others.
• Team management and peer collaboration.
• Operational levels and execution of Technology Recovery Plans.
• Safety and Soundness.
• Service Levels for issue or request related tickets.
• Budget adherence.

EDUCATIONAL AND WORK EXPERIENCE REQUIREMENTS

• 15+ years’ experience working across both technical and business focused projects in the banking/financial services industry.
• 12+ years’ experience in the commercial banking and/or treasury management services industry.
• 10+ years’ in management position developing technology teams.
• Bachelor’s degree in Business, Finance, Information Systems, or a related field of study required. Master’s degree preferred.
• Knowledge of Lean Six Sigma fundamentals is preferred.
• Direct involvement with industry relevant boards or councils preferred.
• Extensive knowledge of commercial and treasury management operations required.

ADDITIONAL/ IMPORTANT SKILLSETS

• Strong in-person and virtual team management, coaching and leadership skills.
• Work with peers, partners, and others who are not in your line of command, to positively impact business performance.
• Work indirectly, through persuasion, rather than by formal authority.
• Create a working environment in which people interact in an open and direct manner; Listen effectively, build on the ideas of others, and concisely get the point across when discussing and presenting information.
• Create an atmosphere in which timely and high-quality information flows smoothly up and down, inside, and outside of the organization and encourages open expression of ideas and opinions.
• Embrace the perspectives and contributions of everyone including their diversity. Honor and respect the beliefs, language, interpersonal styles and behaviors of individuals and members receiving services, as well as staff who are providing such services.
• Create a working environment that encourages creativity and innovation; Actively look for better ways of doing things, building on the ideas of others, and effectively converting improvement ideas into successful, value add outcomes.
• Instill mutual trust and confidence, create a culture that fosters high standards of ethics, behaves in a fair and ethical manner toward others, and demonstrates a sense of corporate responsibility and commitment to Georgia’s Own.
• Apply clear and consistent performance standards; handle performance problems decisively and objectively; be direct but tactful; provide guidance and assistance to improve performance.
• Set challenging and productive goals for self/team; holds self/team accountable for actions and delivering results.
• Provide leadership, motivation, resources, and support, uses checkpoints and data to track progress; set up systems and processes to measure results.  Manage performance in a clear, consistent, and objective manner.
• Demonstrate a strong, detailed understanding of the market in which the business operates and how it affects the business: know the customers we serve, the competitors, suppliers, and the regulatory environment and how to address them.
• Engage in the development of the organization’s strategy; deliver against effectively converting the strategy into deliverable activities for the team; think strategically and works with the whole organization in mind, not just their function/ department.
• Demonstrate financial awareness and make sound financial decisions; Establish realistic budgets and consistently look for ways to improve cost effectiveness while maintaining/improving quality of service.
• Demonstrate effective interpersonal skills and working cooperatively and effectively within and across organizational units to achieve common goals.

PHYSICAL REQUIREMENTS:

To perform this job successfully, the employee must be able to perform each essential job duty satisfactorily. All employees must be able to communicate face to face or through technology with or without reasonable accommodation. Employee will be in an office environment (well-lighted, heated and air-conditioned) typically stationed at a desk or table. Employee will be asked to sit and stand for various increments of time, and to lift/push up 10 lbs. Clerical office duties on various forms of technology are required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

All positions that have lending responsibilities must comply with all requirements under the SAFE ACT, as well as the union’s policies and procedures related to the SAFE ACT. This includes an obligation on the employee’s part to ensure that NMLA registration pertaining to the SAFE ACT is kept current. The employee must notify the credit union within 30 days of any changes that need to be reflected on the NMLS Registry.

Georgia’s Own Credit Union is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. Consistent with obligations under federal law, every company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance women, minorities, disabled veterans, special disabled veterans, veterans of the Vietnam era, and other eligible veterans.

We are an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.

Job Details:

• Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system.

• Maintain network hardware and software.

• Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.

• May supervise other network support and client server specialists and plan, coordinate, and implement network security measures.

• Assist in creation and support of active directory and security policies.

Preferred:

• Bachelor’s Degree in Management Information Services, Computer Science, or related field

• Prior experience in support of healthcare technology systems such as EMR or ERP

• Project Management Experience

Benefits:

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

• Competitive base pay

• Matching retirement programs

• Health, Dental and Vision plans

• Health Savings and Flexible Spending Accounts

• Employee discounts including car rental, cell-phone plans

• Employer-paid, Long-Term Disability, Life, and AD&D

• Paid time off (PTO)

• Education Assistance Program

• Employee Assistance Program

• Employee Referral Bonus Program

• Discounted cafeteria meals

• Paid Parental Leave

• Employee Service Recognition program  

• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Minimum Hiring Wage:

Job Details:

Coordinates and assists in reimbursement for services provided.  Accurately files insurance claims for the purpose of settling claims with insurance carrier. 

Handles all electronic billing functions. Verifies accuracy of billing data and revises any errors.  Operates typing, adding, calculating, and billing software.  Prepares itemized statements, bills, or invoices; and records amounts due for services rendered.  Performs data entry work, including posting charges and keeping other records concerning patient charges.  Keeps records of supporting documents.  Resolves discrepancies in accounting records.  Types billing documents, processes credits using computers. Contacts patients in order to obtain or relay account information.  Computes rates for services in order to complete billing documents. Electronic claim filing.  Maintains electronic filing system.  Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.  Maintains knowledge of current government and/or carrier regulations relevant to industry.  Follows-up on outstanding accounts and makes proper notations in billing software.  Work denials and appeals for all insurance carriers.  Reviews information for follow-up on primary and secondary insurances to file, re-file, or appeal claims.  Resolves billing issues by correctly answering questions, determining & recommending how outstanding accounts should be further processed, and providing appropriate follow-up on issues.

Required:

Customer service experience required

Experience working with computers

Typing experience, 45 WPM

Preferred:

Medical terminology preferred

Benefits:

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes:

• Competitive base pay

• Matching retirement programs

• Health, Dental and Vision plans

• Health Savings and Flexible Spending Accounts

• Employee discounts including car rental, cell-phone plans

• Employer-paid, Long-Term Disability, Life, and AD&D

• Paid time off (PTO)

• Education Assistance Program

• Employee Assistance Program

• Employee Referral Bonus Program

• Discounted cafeteria meals

• Paid Parental Leave

• Employee Service Recognition program  

• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.

Requirements

Program Manager, Georgetown Tech Ventures - Office of Technology Commercialization - Georgetown University

Georgetown University’s Office of Technology Commercialization is seeking a highly organized and detail-oriented Program Manager to provide oversight over the Georgetown Tech Ventures program.  

Georgetown Tech Ventures (GTV) is an initiative recently funded through the Economic Development Authority (EDA) and housed within Georgetown’s Office of Technology Commercialization. Through its GTV program, Georgetown will implement a new research translation program focused on enabling technology-based startups to effectively contribute to the economic ecosystem. The goal of GTV is to assist new startups in the essential role of advancing innovation using proven strategies: (1) outreach and recruitment of diverse local innovators and entrepreneurs; (2) cultivation of external relationships with industry partners and investors/incubators/accelerators; (3) training for new inventors, including customer discovery training; (4) mentorship; (5) startup support services; and (6) cultivation of a university culture of entrepreneurship and research translation.  

The Program Manager - in a 3 year grant funded role - is responsible for developing and managing programs contemplated under the GTV project in partnership with other members of OTC and Georgetown’s Entrepreneurship Initiative at the McDonough School of Business (MSB).  

Work Interactions and Work Mode Designation

Reporting to the VP for Technology commercialization, the Program Manager works closely with all OTC staff and other colleagues as needed.  They work independently or as part of the OTC team and others at the university to accomplish major mission/directives of the Georgetown Tech Ventures program. 

They support, communicate and understand program initiatives, curriculum, requirements, and deliverables; cooperatively work with University departments and/or community to effectively accomplish program deliverables; collaborate with team members to identify program resources, information needs and follow up; and provide excellent verbal and written communication and feedback as required. 

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Requirements and Qualifications

• Bachelor’s degree in a relevant field, such as business administration, entrepreneurship, or related field - preference for a Master’s degree, MBA, or equivalent
• At least 2-3 years of related experience in program management or operational management support role - preference for 4-5 years
• Strong attention to detail and excellent communication and interpersonal skills are essential
• Ability to work independently and collaboratively in a fast-paced environment are critical
• Strong knowledge of Microsoft Office suite, particularly Excel, Word, and PowerPoint as well Google Suite
• Excellent analytical and problem-solving skills, strong communication and interpersonal skills
• Demonstrated professional knowledge and operational expertise within designated area of program focus
• Strong program planning, development, implementation, management and leadership skills
• Ability to design, develop and deliver both oral and written presentations
• Ability to use independent judgment and to manage and impart information in an accurate, concise and professional manner
• Proven experience in outreach, networking, and fostering innovation
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
• Ability to represent program, department, and University in a positive and productive manner at all times

Preferred Requirements and Qualifications

• Knowledge of technology transfer and research commercialization or related areas
• Familiarity with the startup ecosystem and entrepreneurial process
• Experience with DocuSign, Adobe, databases, website management tools

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

It’s a great time to join Marymount University!  We are looking for faculty and staff who are passionate about providing excellent service to ensure a high quality student experience and collaborative working environment.

Status: Full-time
Target Weekly Hours : 40
Location: Main Campus
Benefits Eligibility : Yes

Job Summary:

Are you passionate about using technology to support the financial and accounting needs of a diverse and inclusive academic community? Do you have the skills and experience to lead or contribute to the administration and configuration of the Workday Student Information System at Marymount University? If so, we invite you to apply for the Workday Student System Analyst position.

This is on campus-based position is on our beautiful campus in Arlington, Virginia, where you will enjoy a fun and positive work environment that fosters collaboration, creativity and innovation. You will also benefit from our generous compensation and benefits package, as well as our commitment to professional development and work-life balance.

Major Duties and Responsibilities:

• Partners with business process administrators and technical support staff to enforce data quality standards.
• Coordinate with functional units to design and maintain testing strategies for continuous improvement during new release cycles; maintain documentation of new features and functionality.
• Coordinate with business process administrators to execute test plans during formal test periods for every Workday update.  Write test scripts using cutting edge tools.  Build regression and acceptance test scenarios working closely with business process owners.
• Monitor Workday Community for new release functionality.  Coordinate with other business units to make required configuration/ content / reporting / integration changes.  Analyze and manage Workday releases, assess impacts including architecting, configuring, prototyping, testing and deploying updates.
• Troubleshoot system problems, determine root cause, and implement solutions.
• Create custom reports, dashboards.
• Participate in the design, configuration, and testing of integrations between Workday and external systems using Workday tools.
• Monitor system for problems and identify and implement corrective and preventive measures.
• Leverage business knowledge and expertise to identify and recommend opportunities for process improvements, advise stakeholders on options, risks and any impacts on other processes or systems.
• Ensure secure, end-user access and data integrity across the Workday platform.
• Participate in the change management and go live support processes during upgrades and implementation of new functionality.
• Understand Workday security including adjusting domains and security groups.
• Support critical system maintenance and daily operational tasks within Workday.

Job Requirements:

Education

• Bachelor’s degree or related experience sufficient to enable the candidate to perform the duties of the position

Experience

• 2-5 years of Workday specific experience, preferably in a higher education setting
• Working knowledge of student information systems business practices
• Experience managing a portfolio of projects simultaneously
• Expertise in higher education functional areas preferred (e.g., Human Resources, Finance, Registration, Admissions, Financial Aid, Development)
• Excellent written and verbal communication skills – including the ability to impart ideas in both technical and user-friendly language, demonstrating natural ease and effectiveness working across levels and teams with varying levels of ambiguity or uncertainty
• Strength and experience building relationships and collaborating across lines of difference, balancing stakeholders needs, managing expectations, and leading/owning cross-team projects with great attention to detail

Marymount University is an affirmative action/equal opportunity employer. Marymount University does not discriminate on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity and expression, marital status, pregnancy, veteran status or any other protected bases under applicable federal and local laws and regulations in any of its programs or its activities, including employment and admission.  The university also expressly prohibits any form of sex discrimination and sexual misconduct including sexual harassment, dating and domestic violence, rape, sexual assault, sexual exploitation and stalking in any of its programs or activities, including employment and admission.  For more information, please visit:  https://marymount.edu/student-life/health-wellness/title-ix-2/ 

Wee Kim Wee School of Communication and Information (WKWSCI) is hiring a full-time Research Engineer I for a project investigating how information cascades in closed messaging app groups, such as Telegram.

The engineer will be developing and applying machine learning, network analysis, and multimodal data to understand information cascades in closed messaging apps.  The engineer is expected to conduct data mining, network analysis and machine learning on Telegram chats to understand information cascades revolving national issues in closed messaging apps. The engineer will work closely with research project members at WKWSCI, to deliver algorithms that automate user classification and topic modelling, that will later serve as protocols for other topics.

Selected candidate will work closely with Assoc Prof Edson Tandoc Jr.

Key Responsibilities:

• Develop solutions for data mining of text and stickers/images/videos on Telegram

• Develop solutions to categorize Telegram users based on network topologies

• Develop machine learning models to predict user roles and information cascade patterns

• Collaborate with other researchers in a multi-disciplinary team, while work independently on given tasks

Job Requirements:

• Bachelor degree or Diploma in Computer Science, Programming, Data Science or a related field

• Preferably 2 and more years of professional programming experience

• Experience in Natural Language Processing and Computer Vision

• Experience in Network Analysis and Machine Learning

• Writing clean, readable, and easily maintainable code

• Ability to manage your own time effectively and deliver required tasks with minimal supervision

• Good teamwork skills

• Interest in applications of technology in academic research

We regret to inform that only shortlisted candidates will be notified.

The School of Social Sciences invites applications for the position of Research Assistant. 

A successful candidate will be involved in a project involving the collection of daily mental health and well-being in Singapore. The incumbent will spend most of their time coding and maintaining the mobile applications that will allow us to collect high-frequency well-being data. The length of the Research Assistant position will be 1 year.

The incumbent will work together with Prof Nattavudh Powdthavee and Prof Dusit Niyato at NTU. The incumbent will also have to liaise with individuals outside the team to handle any administrative work regarding the project. Therefore, good research, communication, and management skills, as well as the ability to work independently are a must. The Research Assistant will be supervised by Prof Nattavudh Powdthavee (Economics, NTU) and Prof Dusit Niyato (Computer Science, NTU).

Key Responsibilities:

• Develop and maintain mobile applications for both Android and iOS smartphones to collect happiness data from users.

• Create and maintain a website and social media page to promote the applications and their results.

• Prepare, analyse, and present the results in various forms including academic papers, online media, visualization, and videos.

Job Requirements:

• Bachelor in computer science, computer engineering, or related fields

• Experience in developing mobile applications

• Experience in data analytics and visualization

We regret that only shortlisted candidates will be notified.

Current University of Arkansas System employees including student employees and graduate assistants need to log into Workday on My Apps. Simply enter "Find Jobs" in the Workday search bar to view open positions.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). To view the job posting closing date please return to the search for jobs page.

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 

Type of Position:

Workstudy Position:

Job Type:

Institution Name:

University of Arkansas - Pulaski Technical College at North Little Rock is an integral part of the Arkansas Technical and Community College System maintained by the State of Arkansas. The college is governed by the University of Arkansas System Board of Trustees and a seven-member Board of Visitors and derives its support largely from student tuition and fees and legislative appropriations.

UA - Pulaski Tech, a comprehensive two-year college, offers associate degree and certificate programs for students who plan to transfer to four-year colleges and universities and/or for career preparation and advancement. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

For general application assistance or if you have questions about a job posting, please contact Human Resources at (501) 812-2839.

Department:

Department's Website:

Summary of Job Duties:

Qualifications:

Required Qualifications:

• Current EMSP license in the State of Arkansas, with National Registry of EMTs certification or eligible.   
• Strong verbal, written, and electronic communication skills
• Microsoft Office proficiency

Preferred Qualifications:

• Arkansas EMSP instructor license or eligible
• American Heart Association BLS instructor
• Teaching experience

General Responsibilities:

• Create an environment in the classroom, lab, and practicum that promotes student learning
• Use appropriate evaluation and measurement techniques regarding teaching effectiveness and student performance
• Evaluate student performance fairly and consistently toward meeting course objectives
• Serve as a role model for students and peers
• Remain current with trends in EMS and EMS education
• Ability to work effectively as a team member

• Availability could be mixed between daytime, evenings and weekends

Additional Information:

Salary Information:

Required Documents to Apply:

Special Instructions to Applicants

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

University of Arkansas - Pulaski Technical College is committed to providing a safe campus community. Title IX protects the college community from sexual harassment in a school's education programs and activities. This means that Title IX protects the college community in connection with all academic, educational, extracurricular, athletic, and other programs of the school, whether those programs take place in a school's facilities, in college transportation, at a class or training program sponsored by the school at another location, or elsewhere.
 

We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible:

A research assistant position is available at the School of Electrical and Electronics Engineering at Nanyang Technological University of Singapore for a human-robot teaming project. We are seeking potential researchers in the area of localization and sensor fusion, especially applications of computer vision. Enthusiastic and self-motivated research candidates with strong publication record and research profile are welcome to apply.

The research assistant will be responsible for undertaking in-depth research in the human-robot teaming solution, and ensure the solution can be implemented and demonstrated in real life.  

Key Responsibilities:

• Design and develop new state-of-the-art localization and sensor fusion algorithms for human-robot teaming.

• Implement and conduct experiment to evaluate the performance in real life environment.

• Integrate solution with other work packages.

• Publish high-quality research papers with research outcomes in top-tier international journals and conferences.

Job Requirements:

• The candidate should have a Bachelor degree in Electrical and Electronic Engineering, Computer Engineering or related field, with at least 3 years of relevant experience.

• Candidates with strong publication record in relevant areas are encouraged to apply. 

• A thorough knowledge of the research field of localization and sensor fusion is highly preferred.

• Experienced in computer vision.

• Experienced in ROS.

• Excellent interpersonal communication and presentation skills in English.

We regret that only shortlisted candidates will be notified.

The key outline of this Frankfurt-based role is to help nurture the growth of relationships with clients in the Digital, Technology and Communications space that are headquartered in Germany and Austria. An ongoing commitment in Identifying new revenue streams and flows, support and own RFPs and deepen wallet penetration for revenue realization. Through those activities, you’ll achieve an annual growth rate in revenue for the business whilst overseeing your clients’ sales performance. 

Main Responsibilities 

• Acquire new, multi-product, Digital, Technology and Communications customers for the Bank. Also client level planning, budget and revenue responsibilities;  
• Managing relationships and providing service for Citi Commercial Bank (CCB) Digital, Technology and Communications customers in Germany; 
• Proper account planning is expected, the RM has to determine and plan the future relationship, business opportunities, products to sell, etc.;  
• Work closely with Western European Digital, Technology and Communications teams, EMEA implementation team, CCB Cash Sales Transactors, Markets experts and junior staff on a daily basis; 
• Monitoring and supporting the products’ implementation process; 
• Managing customers and transactions in the CRM/Salesforce platform; 
• Close cooperation with Banking, Capital Markets and Advisory teams to address opportunities within the Digital, Technology and Communications space; 
• Frequent interaction with other CCB structures across the globe; 
• Verifying adherence to global Know Your Customer (KYC) standards during the onboarding and periodic review processes; 
• Maintaining overall control and accountability for the managed cross-border transactions referrals; 
• Participate in the German and Austrian ecosystem that supports Digital, Technology and Communications companies,  market events and drive thought leadership / partnership; 
• Participate in structuring new product solutions specific to Digital, Technology and Communications clients and the industry segment. 

Experience/Knowledge/Skills/Languages: 

• Bachelor's or Master's degree;
• 5-8 years of relevant experience;
• Excellent knowledge of the digital/technology market, customers, ecosystem, competition, local regulations; 
• Good knowledge of corporate finance, FX, cash management and trade products are needed;  
• Thorough understanding of banking products for digital/technology customers; 
• Experience in Commercial or Corporate Relationship Banking with international customers; 
• Ability to assess credit risk of digital/technology companies; 
• Experience of the implementation / onboarding process; 
• Team player with the ability to collaborate with the local, regional and global teams, as well as requesting support from the appropriate team members as required; 
• Exploring issues and generating solutions. Analysis and use of a diverse range of environmental and business information to identify business priorities and making decisions to deliver business benefits; 
• Ability to engage appropriately at all levels in the organization and build relationships with a variety of business and external sources; 
• English – Fluent; 
• German – Fluent; 

What’s in it for you:

• We foster a culture of meritocracy and diversity, we value and demand respect for others and opportunities to develop are widely available to all; 
• We promote training programmers which support product and credit knowledge expansion and coaching/mentoring with Seniors; 
• We ensure regularity of 1:1 dialogue to monitor and support both management of the client portfolio and to identify personal and professional growth opportunities via an Individual Development Plan

#LI-GK1

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Embark on a dynamic journey with The Centre of Hardware Assurance (CHA), Temasek Laboratories@NTU, as we seek a passionate Research Assistant to be part of the research team to conduct hardware security analysis and evaluation. This exciting role encompasses sample preparation, imaging, image processing, and the cutting-edge security analysis of electronic devices. Join us at the forefront of innovation and make your mark in shaping the future of hardware assurance!

Key Responsibilities:

• Engage in innovative research in the realm of hardware security analysis, utilizing state-of-the-art facilities and advanced techniques widely employed in the semiconductor industry

• Contribute to the planning, study, and investigation of workflows dedicated to electronic device security analysis

• Elevate the efficiency and accuracy of the developed security analysis workflows, setting new standards for throughput and scientific excellence

Job Requirements:

• Bachelor’s Degree in Materials Science and Engineering, Electrical and Electronic Engineering, Computer Engineering, Physical and Mathematical Sciences or relevant disciplines

• Basic knowledge in microelectronics is required, and knowledge in failure analysis is a plus

• Excellent verbal and written communication skills

• Problem solving, research and analytical skills

• Independent and can work well in a team

• Singaporean only

We regret to inform that only shortlisted candidates will be notified.

The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) is seeking to hire an Assistant Manager responsible for  overseeing and assisting in the technical and administrative operations of the school. The primary goal is to facilitate and ensure seamless and secure operation of the laboratory, enabling faculty, researchers, and students to achieve their academic and research goals in an effective, efficient, and safe manner.

Responsibilities:

• Support the school faculty, research staff and students in carrying out their research activities including operating, maintaining & training of various lab equipment.
• Upgrade, optimize and troubleshoot lab equipment.
• Design and set up undergraduate teaching experiments including preparing materials, performing lab trials, conducting and supervising laboratory lessons.
• Update lab manual and experimental procedure whenever there is a need.
• Guide junior support staff and teaching assistants to ensure the constant good quality of work deliverables.
• Ensure safety standards in the lab are compliant with ISO regulations and carry out regular lab inspections.
• Ensure adequate lab consumables and manage purchasing of materials and inventory control.
• Ensure good laboratory housekeeping and safe laboratory practices.
• Propose and source suitable equipment for undergraduate and research laboratories.
• Liaise with suppliers on equipment setup, repair and maintenance.
• Carry out strategic budget proposal, tracking expenses associated with lab equipment and consumables.

Skills and qualifications:

• Degree in chemical engineering or process or technology with at least 5 years’ experience
• Experience in setting up new lab or equipment is preferred
• Strong problem-solving and troubleshooting skills
• Experience in handling, operating and maintaining scientific & laboratory equipment such as ICP, Chemisorption and Physisorption Analyzers, Pumps, Chemical Engineering Unit Operation, SEM, TEM, Gas and Liquid Chromatography, etc.
• Conduct training for new users, guide inexperienced users in operation of laboratory equipment  
• Support the manager to perform diagnostic tests and in-house repair process in the event of equipment failure, engage vendor for periodic calibration and preventive maintenance
• Effective record keeping of lab chemicals, consumables, assets and equipment maintenance records
• Laboratory support and management, with experience in writing standard operating procedures and risk assessments
• Manage projects and lab tours