Total 183 Others level Information Technology job vacancies in Lake Forest - Main Campus

Responsible for managing multiple Federal Prison Industries operation at various Bureau of Prisons (BOP) federal correctional facilities.

Integrates the functional areas of Federal Prison Industries (FPI) as they relate to a specific product(S) UNICOR products and their customers. Manages the planning, administration, supervision, review and evaluation of an extremely varied combination of performance objectives to meet the customers' requirement.

Plans for and establishes policies for developing and follow-through of all requirements whether self-generated or directed by FPI to meet customer requirements. Evaluates the success of all aspects of tasks.

Serves as the sole contact between the customer and all Functional Management components within FPI.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.

What will I do in this position if hired?

In this Information Technology Specialist (CUSTSPT) IT Specialist - Reservist position, you will be a member of the IT Cadre and will perform a wide range of IT management activities that extend and apply to specified units in the FEMA organization and its major components. Typical assignments include:

• Deliver technical support services, including troubleshooting, installation, removals, systems knowledge assistance and/or training in response to customer requirements.
• Assist functional uses in resolving technical computer problems and malfunctions.
• Install, configure and test software on customer workstations and participating in the delivery of a full range of customer support services to the organization.
• Identify users' locations equipment, and software and determining the nature of the problem (e.g. routine user error, faulty data lines, equipment malfunctions, software malfunctions, etc.).

What else do I need to know?

At FEMA, our mission to help people before, during and after disasters; so, every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

As a Reservist Employee, your role is to support response or recovery efforts. Reservists are intermittent, on-call employees. Please note that this is not a full-time position, and you only are paid when deployed. Deployment frequency and length varies based on disaster response need. Due to the irregular nature of disasters, Reservist employees are not guaranteed regular recurring hours, deployments, or renewal of employment.

The Civilian Reservist Emergency Workforce (CREW) Act protects the job rights of FEMA Reservists while they are deployed to disasters, emergencies, and critical trainings by including FEMA Reservists under the Uniformed Services Employment and Reemployments Rights Act (USERRA). This means that if you hold another job, you are able to deploy as a FEMA reservist and your job will be protected. It also protects you against penalization, discrimination, or loss of employee benefits as a result of your deployments to disasters, emergencies, and critical trainings. For more information, please visit FEMA.gov/careers or review the USERRA Resources from the Department of Labor.

FEMA is committed to ensuring that its workforce reflect the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people it serves. To learn about the ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit fema.gov.

Communicates on a daily basis with the Associate General Counsel (AGC), Employment Law Branch(ELB)Attorneys, Equal Employment Opportunity (EEO) representatives, Department of Justice (DOJ) representatives, and other federal agency and court representatives to ensure that all of ELB’s cases are processed in compliance with the rules and regulations of each of these entities.

Responsible for the initial receipts, assessment, analysis and categorization of all labor and employment law complaints and requests for assistance received bye ELB from all sources.

Performs organizational and data collection studies on a wide variety of projects.

Assists the AGC and Supervisory Attorneys in developing the yearly budget for processing complaints.

Develops and evaluates programs and operations in terms of meeting in the overall objectives

Reviews and certifies the accuracy and timeliness of all contractual payments submitted by contract community-based providers before submission to FMIS.

Conducts training for Community Treatment Coordinators, Reentry Affairs staff, and CTS contractors on areas of policy and billing in accordance with State of Work (SOW).

Maintains a financial ledger showing funds allocated and obligated to keep staff informed of availability of funds.

Serves as the branch inventory management specialist and maintains accountability for all items for which branch is responsible.

Mobile Funeral Service Arranger

Full-time, Permanent

Location: A & W English, Alfred English & B Wallis (Bethnal Green, Walthamstow, Hoxton, Woodford, Clapton, Leytonstone, Dagenham, Ilford & Forest Gate)

Salary: £28,561.98 per annum (£14.33 per hour)

Join us in creating dignified, meaningful farewells for every family we serve.

As a Mobile Funeral Service Arranger with the A & W English, Alfred English & B Wallis brands, you will represent our funeral homes across our 9 locations in Bethnal Green, Walthamstow, Hoxton, Woodford, Clapton, Leytonstone, Dagenham, Ilford & Forest Gate, providing compassionate care and support to families during one of the most challenging times in their lives.

This role requires a unique blend of empathy, professionalism, and resilience, ensuring that our clients receive the highest standard of service and support.

Key Responsibilities:

• Collaborating with families to arrange personalised funeral services, offering guidance on every detail to meet their needs.
• Regularly communicating with clients via email, phone, and in person, ensuring they feel supported throughout the process.
• Caring for deceased individuals in our care, maintaining their presentation for family visits with dignity and respect.
• Preparing for family visits, creating a welcoming and comforting environment for those wishing to spend time with their loved ones.
• Handling administrative tasks with accuracy, ensuring compliance with all regulatory requirements and maintaining excellent communication with internal and external stakeholders.
• Training in Funeral Plan Consulting and, once qualified, assisting families in creating bespoke funeral plans.
• Flexibility to travel between our funeral homes based on operational needs, supporting different locations as required.

What we’re looking for:

• Strong communication and administrative skills, with a keen eye for detail to ensure all processes are followed precisely.
• Emotional intelligence and compassion, delivering excellent customer service in sensitive situations.
• Reliable, professional, and well-presented, with a commitment to high standards.
• A passion for supporting the local community and building strong relationships.
• A dedication to helping others and providing outstanding customer care.

What we offer:

• Annual salary of £28,561.98
• 22-25 days of annual leave plus Bank Holidays.
• Pension scheme.
• Life Assurance X2.
• Provided uniform (including dry cleaning).
• Access to apprenticeship and personal development programs.

We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – We want to hear from you!

What are the next steps?

To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!

FCA Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

A growing mechanical, HVAC and electrical products distribution business is looking for a confident and enthusiastic Technical Sales Trainee to join their successful team in Walthamstow.

This is an excellent opportunity for a recent college-leaver or university graduate to kick-start a successful career within a major UK group of specialist distributors. With a group turnover exceeding £1 billion and an undeniable reputation within the sector, roles within this group are highly sought after by industry professionals. Rewards, autonomy and development form the basis of their people-focused company culture.

Role Responsibilities

As a Technical Sales Trainee, you will:

• Learn and understand the technical specifications, features, and benefits of the company's products.
• Build strong relationships with B2B customers over the phone, understanding their technical needs and providing appropriate solutions.
• Provide a high level of customer service, converting leads and quotes into firm orders.
• Work closely with the external sales team to follow up on sales leads.

Rewards

As a Technical Sales Trainee, you will receive:

• Starting salary between £26,000 - £30,000 (depending on experience)
• Your share of the company's profits in the form of a significant annual uncapped bonus
• Full training and mentoring from experienced team members
• Excellent pension scheme

Do you have what it takes?

If you're a positive, hardworking individual who is ready to get stuck into a busy role, we want to hear from you. Submit your application to find out more!

Are you passionate about making a difference in the retail sector through cutting-edge technology? Our client , a global food restaurant chain is on the lookout for a Network Deployment Specialist to provide crucial technical support for a network refresh project. This role is central to enhancing in-store technology through deployment, asset management, and continual improvement processes.

Location: Frenchs Forest, NSW (Hybrid; Onsite with some remote work)

Duration: 3-6 months contract

Additional Requirements:

• Hours: Full-time, 5 days per week with 2-3 night shifts per week. (Not required onsite the day following a night shift)

Role Purpose:

As a key member of the team, you'll be working as part of a specialised team that look after the planning, preparation and deployment of the network refresh for our client's franchise Restaurants. Here are some of the key impacts associated with the role:

• Resolve technical issues to ensure operational continuity of store systems.
• Install and configure store systems to meet corporate standards.
• Work independently while collaborating with the broader restaurant technology support team.
• Analyze call trends to recommend system enhancements and upgrades.

Key Responsibilities:

• Deploy hardware and software and prepare new stores.
• Document deployment processes, asset management, upgrades, and new methodologies.
• Act as a higher-level support for in-store technology issues needing installation or replacement.
• Ensure timely, high-quality support for service requests, adhering to SLAs.
• Oversee and support store equipment operations including registers, packing screens, EFTPOS, digital menu boards, storage, security, backup and recovery, store wifi, and network infrastructure.
• Coordinate with third-party service providers for timely repairs under warranty agreements.
• Contribute to the overall strategy for improving customer support and enhancing helpdesk processes.
• Deploy firmware updates, security patches, and software maintenance.
• Investigate and adopt new technologies to enhance customer experience.
• Maintain current systems to support smooth team operations and implement new restaurant technologies.

• 2-3 years of IT Network Support experience.
• Strong technical knowledge of hardware configurations, Windows environments, and networking.
• Excellent communication skills with a strong customer focus.
• Proven analytical and problem-solving skills.
• Ability to work flexibly and effectively in a dynamic team environment.
• Experience with specific industry software such as Macromatix, Eftpos, NCR Aloha, and digital signage preferred.

This role offers a unique opportunity to impact the operational success of the client's store through technology solutions. If you are a proactive, technically skilled individual with a passion for improving customer experiences, we invite you to apply.

This role offers a unique opportunity to impact the operational success of the client's store through technology solutions. If you are a proactive, technically skilled individual with a passion for improving customer experiences, we invite you to apply.

Overview:

• Full-time, Continuing position

• Salary Level HEW 5 + 17% Superannuation

• Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University

About the role

As Student Service Officer, you will be working in a dynamic, supportive team to provide high quality support and advice to students across RMIT’s Student Connect channels and service points. You will be helping students to explore and understand their options, guiding them through student administrative and support processes to help resolve any issues and enhance their RMIT student experience.

To be successful in this position, you will have:

• Excellent communication skills and the ability to liaise with a variety of stakeholders

• Positive attitude towards work, eager to learn and have a passion to deliver high-quality customer service

• Demonstrate empathy and engagement with the ability to quickly build and maintain good working relationships with stakeholders

• Well-developed time management skills with the ability to manage multiple service channels to achieve timely resolutions in a busy environment

• Sound decision-making skills and judgement with a solution focus

• Contribute to continuous improvement initiatives and new ways of thinking and working

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the Group

The Students group shapes, designs and delivers key student services and experiences to prepare RMIT students for study, life and the global workforce. We work in partnership with students, academics, professional staff, industry and the community to deliver transformative student experiences that improve access, participation, retention and success for all RMIT students.

Our objectives are to:

• Shape, co-create and inform an inclusive, safe, industry-engaged and global student experience

• Deliver impactful, connected service, care and development opportunities at scale, and to engage, empower and value each other so that together we can make a difference.

To Apply 

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

For further information about this position, please see the Position Description hyperlinked below or contact Evan Goulas (Student Service Advisor) via email evaggelos.goulas@rmit.edu.au.

Position Description – Student Service Officer

Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. 

Applications Close:

Overview:

• Full Time, Fixed Term until 31 December 2024

• Salary Level Teacher 2-5 Depending on Qualifications and Experience + Superannuation and Flexible Working Arrangements

• Based at the City Campus but may be required to work and/or be based at other campuses of the University.

About the Position

The Student Success Coach plays a pivotal role in guiding and empowering students to achieve their full potential within the courses offered by the College of Vocational Education. Working directly with students across a range of programs, this role will employ specialist learning strategies and develop appropriate learning activities to support students to meet course learning outcomes. The Student Success Coach will be required to work collaboratively in a team-teaching situation with vocational teachers when providing specialist support to students with Language, Literacy and Numeracy needs.

The role also includes provision of targeted student support, identification of at-risk students, identification of barriers to academic success and referral to additional support services.

The incumbent will use their strong interpersonal, written and oral communication skills to engage students and work effectively with vocational teachers, influencing classroom practice where appropriate. You will have a proven track record supplying Language, Literacy and Numeracy support in an education background with a strong understanding of the VE sector and a demonstrated understanding of specialist LLN teaching methodologies.

Positions with either a Language, Literacy or Numeracy specialisation are available.

To be successful in this position, you’ll have:

• Interpersonal & Communication Excellence: Demonstrated ability in effective teaching, consultancy, and strong presentation with adeptness in various teaching techniques. This includes highly developed written and oral communication skills and effective partnership-building abilities.

• LLN Expertise: Proficiency in delivering tailored strategies in LLN Speciality and well-developed teaching skills, including selecting and using a wide range of strategies appropriate to a diverse student population and the competency standards required such as direct instruction, scaffolding, and adjusted learning activities, coupled with experience in designing individualized plans considering students' well-being, cultural backgrounds, demographics and academic challenges.

• Collaborative Approach: Proven ability to work effectively in a team-teaching environment to address LLN-specific needs and provide academic student support.

• Support for At-Risk Students: Demonstrated capability to develop, implement, and review strategies ensuring guidance for students at risk.

• Technology Integration in Learning: Ability to integrate technology into learning programs, emphasizing the enhancement of student outcomes, and proficiency in computer-based skills, including Windows software and internet tools.

• Student Engagement & Motivation: Proven track record in creating engaging learning activities and guiding students to maximize their learning outcomes.

• Mandatory: 3 years teaching experience with high level LLN expertise.

Qualifications

• Certificate IV in Training and Assessment (TAE40116) or equivalent

• An AQF7 or higher qualification in adult education (LLN specialised)

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the College of Vocational Education

The purpose of RMIT’s College of Vocational Education is to empower learners and our industry, community and government partners to succeed in the new world of work. Our five-year strategic roadmap, ALiVE@RMIT, purposefully guides everything we do in vocational education to deliver our vision: to position RMIT as a leading multi-sector provider with global impact and influence.

Led by our Pro Vice Chancellor, the College of VE is reimagining how we deliver vocational education to create unique experiences for our students and partners, so we can:

• lead in practice-based learning

• empower learners for the future of work

• engage industry and community at scale

• grow for impact and influence

The College of VE is delivering impact through transformation that creates long-term change.

Learning and Teaching Innovation

Guided by our student-centred approach, the College of VE empowers high-performing educators to deliver exceptional learning experiences by:

• Accelerating online delivery and embedding learnings from COVID-19 and

• Enabling a new and unique approach to practice-based learning

With a central focus on learning and teaching innovation, driven by a culture of continuous improvement and underpinned by strong governance, the College of VE strives for excellence in quality, compliance and policy oversight.

To Apply 

Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.

Please note:  Due to the urgent nature of the role, we will be running a rolling recruitment process, contacting candidates as soon as they apply, so please do not wait until the closing date to apply.

For further information about this position, please see the Position Description hyperlinked below or contact Diana Ruiz via email diana.ruiz@rmit.edu.au. 

Position Description – Student Success Coach

RMIT reserves the right to remove this job posting at any time.

#LI-Hybrid

Applications Close:

Overview:

Applications Close:

Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center.  Please review the following instructions prior to submitting your job application:

• Provide all of your employment history, education, and licenses/certifications/registrations.  You will be unable to modify your application after you have submitted it.
• You must meet all of the job requirements at the time of submitting the application. 
• You can only apply one time to a job requisition. 
• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license.  You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID:

Job Category:

Organization:

Location/s:

Job Title:

Job Summary:

Education & Experience

Bachelor's degree in Computer Science or related degree plus two (2) years related experience or equivalent combination of education/experience.

Certifications, Licenses or Registration Required:  N/A

Knowledge, Skills & Abilities

Responsibilities

• Maintains the departments databases of medium to high complexity 
• Optimizes database configuration and access and resolves database performance and capacity issues. 
• Work with DIS to insure database recovery and back-up
• Administer database-level security as needed
• Improve Database administration team internal standards and processes to promote increased quality, performance and customer service
• Work with various office related software
• Strong knowledge of data structures and experience administering relational databases
• Ability to set priorities and follow project schedules and be detail oriented
• Knowledge of database connectivity issues
• Strong customer service, analytical and troubleshooting skills
• Strong organizational, written, verbal and interpersonal communication skills
• Must be able to work with and communicate with people of various knowledge levels from the very technical to the casual user
• Remain current on database administration technology
• Performs other duties as assigned.

Physical and Environmental Demands

Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional working hours significantly beyond regularly scheduled hours, occasional work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 75 pounds, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, occasional reaching, constant sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type:

FLSA Designation/Job Exempt:

Pay Class:

FTE %:

Work Shift:

Benefits Eligibility:

Grant Funded:

Job Posting Date:

Job Closing Date (open until filled if no date specified):

Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center.  Please review the following instructions prior to submitting your job application:

• Provide all of your employment history, education, and licenses/certifications/registrations.  You will be unable to modify your application after you have submitted it.
• You must meet all of the job requirements at the time of submitting the application. 
• You can only apply one time to a job requisition. 
• Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license.  You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID:

Job Category:

Organization:

Location/s:

Job Title:

Job Summary:

Education & Experience

Bachelor's degree in Marketing, Journalism, Public Relations or related field and two (2) years of related experience. or equivalent combination of education/experience requirement.  One year of donor relations and/or fundraising experience preferred.

CERTIFICATIONS, LICENSES OR REGISTRATION REQUIRED:  NA

Knowledge, Skills & Abilities

Organizational and analytical skills.  Skill in the use of personal computers and related software applications.  Verbal and written communication skills.  Interpersonal skill to interact with a wide range of constituencies.  Ability to develop and implement effective fundraising strategies.  Ability to travel.  Presentation skills. Persuasion, marketing and team-building skills. Organizational and time-management skills. Self-starter and results oriented. Knowledge and expertise in the field of fundraising.

RESPONSIBILITIES

• Works with CMN hospitals corporate partners and national programs in support of fundraising efforts and to educate them on CMN hospitals and Children's of Mississippi. Travels extensively throughout assigned geographic areas.
• Assists in developing creative and effective methods to sustain the growth of the Community Development program, increase special event revenue, and expand both corporate sponsorship and individual giving.
• Serves as a primary Children's of Mississippi contact for new community and CMN Hospitals donors.
• Remains in constant contact with all donors in portfolio through cultivation, solicitation, and stewardship for the purpose of strategically communicating and informing donors.
• Accept walk-in monetary and in-kind donations.
• Monitors team email accounts, triaging and elevating issues as needed.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands
Requires occasional working hours significantly beyond regularly scheduled hours, constant travelling to offsite locations, frequent activities are subject to significant volume changes of a seasonal/clinical nature, occasional work produced is subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 25 pounds, occasional driving, frequent sitting, occasional standing, and frequent walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

Time Type:

FLSA Designation/Job Exempt:

Pay Class:

FTE %:

Work Shift:

Benefits Eligibility:

Grant Funded:

Job Posting Date:

Job Closing Date (open until filled if no date specified):

Do you want to help us improve human health and understand life on Earth? Make your mark by shaping the future to enable or deliver life-changing science to solve some of humanity’s greatest challenges.

Essential Competencies and Behaviours:

Hybrid Working at Wellcome Sanger:

We recognise that there are many benefits to Hybrid Working; including an improved work-life balance, with more focused time, as well as the ability to organise working time so that collaborative opportunities and team discussions are facilitated on campus. The hybrid working arrangement will vary for different roles and teams. The nature of your role and the type of work you do will determine if a hybrid working arrangement is possible.

Equality, Diversity and Inclusion:

We aim to attract, recruit, retain and develop talent from the widest possible talent pool, thereby gaining insight and access to different markets to generate a greater impact on the world. We have a supportive culture with the following staff networks, LGBTQ+, Parents and Carers, Disability and Race Equity to bring people together to share experiences, offer specific support and development opportunities and raise awareness. The networks are also a place for allies to provide support to others.

We want our people to be whoever they want to be because we believe people who bring their best selves to work, do their best work. That’s why we’re committed to creating a truly inclusive culture at Sanger Institute. We will consider all individuals without discrimination and are committed to creating an inclusive environment for all employees, where everyone can thrive.

Our Benefits:

We are proud to deliver an awarding campus-wide employee wellbeing strategy and programme. The importance of good health and adopting a healthier lifestyle and the commitment to reduce work-related stress is strongly acknowledged and recognised at Sanger Institute.

Sanger Institute became a signatory of the International Technician Commitment initiative In March 2018.  The Technician Commitment aims to empower and ensure visibility, recognition, career development and sustainability for technicians working in higher education and research, across all disciplines.

Description -

HP has been serving the AEC industry over the last 30 years through market indicating technology solutions in areas like workstations and large format printers.

HP is working on new solutions to improve productivity in construction, including applying robotics and artificial intelligence in the construction site to streamline information flows and boost the efficiency of current manual processes.

Come be a part of HP’s Construction Services team as we transform how construction site layouts get made using HP’s new construction layout robotic solution – HP SitePrint.

We have an outstanding opportunity for you to join our HP SitePrint organization (https://www.hp.com/usen/printers/site-print/layout-robot.html ) as a Field Technical Consultant to scale the business. Within our team, you will get to work with all the cool new technologies that we have in one of the most creative businesses at HP.

Today HP is a fortune 50 company with over 50,000 employees worldwide across 190 countries. HP is about innovation, it’s who we are and what we have been doing since 1939. We keep reinventing ourselves, jointly we challenge convention, pushing each other to surprise the world.

Key responsibilities

• Apply technical knowledge to advise, train, demonstrate and operate the HP SitePrint technology.
• Integrate technical knowledge and business knowing to create solutions for customers.
• Resolve technical incidents externally within the field and/or technical application area.
• Work with internal development team and external construction services team members to resolve more complex or cross-technology incidents.
• Identify potential escalations and alert management and program stakeholders proactively.
• Proactively and reactively provide solutions to partners and end-users to prevent problems from occurring when using the SitePrint technology in various field applications.
• Apply or deploy HP solutions to meet moderately complex customer needs. Balance internal needs with customer needs within defined parameters.
• May identify additional services that could hint to future service revenue growth.
• Build strong relationship with management in assigned accounts.
• Influence delivery decisions on assigned account plans.
• Manage small service and customer experience centric projects/programs in the team, including Service Lifecycle Requirements within the region in coordination with the Global Business Unit.
• Responsible for helping define and establish in-region service infrastructure to fulfil HP SitePrint service strategy, including, but not limited to service parts, bench-repair, whole unit exchange, knowledge management, training. • Drive Customer Expectation management as part of escalation process. • Responsible for implementing part or all the technical solution to the client, in accordance with an agreed technical design. • Participates in the customer or partner engagements, to ensure onboarding, training, and overall service solution readiness. • Provides Post-Sales service and verify to customers/partners on the HP SitePrint solution.
• Provides technical leadership on specific integration activities associated with services.
• Creates and contributes to knowledge tools and communities and ensures project learnings are documented and shared with internal and external stakeholders

Education and experienced required

• Bachelor’s degree preferred or associate degree holder (technical field) with 4-6 years working experience in construction related fields desired.

Knowledge and Skills

• Has construction industry experience. Civil Engineering/Surveying, Site layout, BIM, site project management are preferred, especially where new application specific technologies have been introduced and used.
• Active listening skills and ability to adjust messages to audience level
• Problem-solving skills (proactive, reactive and creative).
• Project management, communication, and analytical skills.
• Able to identify, propose and implement operational efficiencies.
• Has ability to perform/drive resolution of problems on combinations and interactions of products.
• Ability to apply technology and consulting to solve a client business problem.
• Able to communicate and present complex issues with assurance and confidence. 
• Demonstrates the use of consulting skills including questioning, listening, ideas development, permission and rapport, and influencing.
• Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements. • Owns and produces customer documentation.
• Ability to translate technical details into concise and easy to know written form.
• Ability to translate verbal requirements from face-to-face client meetings into requirements documents, statements of work, and proposals.
• Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate.
• From the requirements, able to develop a high-level design or plan, and then estimate the amount of effort required to deliver.
• Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery.

Travel

• 50% of the time (25% within the country, 25% abroad, mainly to Spain, but not only) ** Availability to work on construction sites is a must. **

Why HP Australia?

• Australian Market Leader across PC & Print
• A wide and varied product portfolio to market
• Recognised globally as an Employer of Choice and certified as a Great Place to Work 2023
• Cultivates and encourages a diverse and inclusive culture with multiple Business Impact Groups
• Gold Level, Skilled Workplace Accreditation from Mental Health First Aid Australia
• Market Leading Mentoring Program
• Recognised and one of the world’s most sustainable companies
• Wellness Programs
• Flexible work environment
• Supportive team culture
• Also encourage Aboriginal and Torres Strait Islander people looking to start or continue their career in HP.

Thanks for taking the time to review our available position, if you think it is a match for your experience and interests please apply today – we are eager to learn more about you!

#LI-POST

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Schedule -

Shift -

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Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement