Total 427 Others level Customer Service job vacancies in BUMC Phoenix (1111 E McDowell Rd)

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Duties are performed at Plant Inspection Stations, International Ports of Entry, and other geographical areas within the United States.
• Provide specialized inspection, regulation and clearance of propagative plant material, plant products and pest diagnostic identification services at plant inspection stations and other facilities.
• Interpret and enforce Federal and State domestic quarantines and regulatory orders restricting the inter/intra-state movement of plants, plant products, animal byproduct and other materials.
• Plan, conduct, and/or supervise various treatments such as disinfection, sterilization, fumigation, cold treatment, hot water treatment, irradiation for plant and animal pests and diseases.
• Manage multiple program areas such as: post entry quarantine, biological control, gypsy moth, grasshopper/cricket, noxious weeds, boll weevil, or other pests.
• Review permits, conduct inspections, prepare and execute compliance agreements, enforce policies regarding quarantine, and identify inspection sites.
• Serve as accredited certifying officials regarding export certification for trade facilitation.
• Track the progress and submit reports regarding program operations in specific geographical area assigned.

Starting at $62,466 Per Year (GS 9)

• The duties may include, but are not limited to:
• Performs basic preventive maintenance of existing air conditioning equipment and refrigeration units with a scheduled maintenance check list.
• Performs basic electrical repairs and maintenance, to include changing defective switches, receptacles, electric motors, fixtures, and small appliances.
• Performs a variety of routine plumbing tasks.
• Performs general maintenance tasks on steam equipment such as checking pressure gauges and regulators; and reports any defects.
• Performs standard sheet metal work from a pattern provided, including cutting, bending, rolling, and joining with materials such as galvanized steel, aluminum, and stainless steel.
• Performs routine ground maintenance such as spraying, watering, raking, and general upkeep of facility grounds.
• Operates forklift after receiving training and certifications from local or state agencies to do so when required.

Starting at $20.66 Per Hour (WG 5)

Specific roles, responsibilities, and salary will depend on the specialty and the department the position is in:BY SPECIALTY:

• Outpatient Internal Medicine, Primary Care, Pediatrics, Family Practice, Infectious Disease, Endocrinology, Geriatrics, Hospitalist, Neurology, Psychiatry, Rheumatology.
• Anesthesiology, Cardiology, Dermatology, Emergency Medicine, Gastroenterology, General Surgery, Nephrology, OB/GYN, Ophthalmology, Oral Surgery, Orthopedic Surgery, Otolaryngology, Pain Management, Pathology, Pulmonary, Radiology, Urology.

DUTIES:

• Assignment includes providing comprehensive and continuing health and medical care services within the specialty.
• Participates with management in planning, instituting, evaluating and revising medical program plans; assist in determining conditions, resources, and policies essential to delivery of health services.
• Interviews and examines patients, reviews past medical history, and requests and/or performs diagnostic test and examination deemed necessary to obtain all possible information related to each case.
• Make preliminary diagnosis, directs, prescribes, and provides treatment. Makes progress notes of observation to be incorporated into the clinical records.

Starting at $115,587 Per Year (GS 15)

**This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and/or missing information.**

• Provide continuous advisory services for the mechanical and utility systems of the hospital and adjacent campus buildings to the Director of Engineering Services. Assignments pertaining to the repair and improvement of real property buildings, land, and structures for hospitals, clinics, office buildings and warehouses.
• Perform and document code reviews, risk assessments, cost assessments, life-cycle planning, and heating ventilations air conditioning (HVAC) engineering design as requested by Director of Engineering Services. Assignments involve major building systems including heating, ventilation, air conditioning, plumbing, fire protection, architectural systems, electrical distribution and medical gases.
• Provide expert advice on the purchasing of proper equipment for facility mechanical system in-house projects. Performs energy and life cycle-costs analysis of mechanical systems and equipment.
• Responsible for performing the duties as a Contracting Officer Representative (COR) on professional design, mechanical and utility service contracts/projects, training service staff on technical issues and assisting the service staff on the completion of technical and administrative issues regarding infrastructure related operations of the medical facility.
• Assist the Director of Engineering Services with engineering department policy development, policy maintenance, and policy training.
• Provide guidance to managers and program officials on comprehensive management policies and procedures, including the actions to accomplish the work in alignment with established requirements.

**This position is being announced concurrently under Excepted Service Examining Plan/Merit Promotion Plan (ESEP/MPP) procedures. Please review vacancy announcement number IHS-24-PX-12471871-ESEP/MP; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.**

Starting at $126,883 Per Year (GS 13)

**This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and/or missing information.**

• Provide continuous advisory services for the mechanical and utility systems of the hospital and adjacent campus buildings to the Director of Engineering Services. Assignments pertaining to the repair and improvement of real property buildings, land, and structures for hospitals, clinics, office buildings and warehouses.
• Perform and document code reviews, risk assessments, cost assessments, life-cycle planning, and heating ventilations air conditioning (HVAC) engineering design as requested by Director of Engineering Services. Assignments involve major building systems including heating, ventilation, air conditioning, plumbing, fire protection, architectural systems, electrical distribution and medical gases.
• Provide expert advice on the purchasing of proper equipment for facility mechanical system in-house projects. Performs energy and life cycle-costs analysis of mechanical systems and equipment.
• Responsible for performing the duties as a Contracting Officer Representative (COR) on professional design, mechanical and utility service contracts/projects, training service staff on technical issues and assisting the service staff on the completion of technical and administrative issues regarding infrastructure related operations of the medical facility.
• Assist the Director of Engineering Services with engineering department policy development, policy maintenance, and policy training.
• Provide guidance to managers and program officials on comprehensive management policies and procedures, including the actions to accomplish the work in alignment with established requirements.

**This position is being announced concurrently under Delegated Examining Plan (DE) procedures. Please review vacancy announcement number IHS-24-PX-12474557-DE; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.**

Starting at $126,883 Per Year (GS 13)

Job Description:
(Main Duties and Responsibilities)
Provide administrative support to managers and teams, including scheduling, managing calendars, and organising meetings.
Develop and manage business accounts to enhance sales of SaaS Infinity’s business products and services.
Assume responsibility for the efficient and effective operation of multiple business accounts.
Manage teams and communicate with customers to resolve their complaints.
Prepare reports, presentations, and correspondence as required.
Attend business meetings to present reports and presentations.
Assist in planning company events, meetings, and conferences.
Manage office supplies, equipment, and maintenance.
Respond to internal and external enquiries in a timely manner.
Collaborate with other departments to ensure effective communication.
Contribute to the development of administrative policies.
Adapt to evolving business needs and handle special projects as assigned.
Perform and/or supervise general accounting and administrative duties.
Desirable:
Proficient in MS Office, Google Workspace, and relevant software.
Knowledge of project management tools (e.g., Asana, Trello).
Strong organisational and time management capabilities.
Working in payment industry and IT services and solutions (preferred).
Other Key Skills:
Strong analytical and problem-solving abilities
Effective communication skills
Detail-oriented and self-motivated
Focus on quality and timely delivery
Teamwork and collaboration
Leadership and sound decision-making
Adaptable and flexible attitude
Outstanding customer service skills
Qualifications:
Bachelor’s in Business Administration or related field (preferred).

Experience:
Relevant Industry experience minimum 1 year.

English Knowledge Requirement:
Candidates must prove that they can read, write, speak, and understand English to at least level B1 on the Common European Framework of Reference for Languages (CEFR) scale.

WHAT IS THE TAXPAYER ADVOCATE SERVICES (TAS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Advocate Service (TAS), Executive Director Case Advocacy (EDCA).


The following are the duties of this position at the full working level.

• In a developmental capacity, the incumbent provides assistance to the taxpayer in technical and procedural tax cases covering the full range of cases and issues encountered in the TAS office while concentrating on those with the most complicating or specialized factors. The Case Advocate represents the office in advocating these cases involving complications and specialized issues for the taxpayer with the IRS' operating/functional divisions (OD/Fs) to resolve issues. Takes corrective action within TAS statutory and delegated authorities, including development of cases for purpose of recommending the issuance of Taxpayer Assistance Orders.
• Confers with the taxpayer who has experienced a delay beyond normal processing time, a significant hardship, or where systemic issues have been identified and actions taken, clarifying the basis of the complicating problem and citing applicable laws as necessary. Educates taxpayers and/or their representatives regarding tax obligations, responsibilities, rights, and options, including possible adverse consequences of decisions. Fully advises taxpayer of all rights and, as applicable, secures agreement of taxpayer to final decision.
• Performs specialized research, analysis, and necessary computations to make adjustments to taxpayers' accounts that have specialized factors. Using highly developed institutional knowledge of internal processes, solves vexing process and procedural problems of cases. Per the TAS/IRS service level agreements, recommends adjustments as appropriate and initiates credit transfers, payment tracers, and computations to tax, penalty, and interest. Prepares manual refunds, makes abatements, and prepares and executes waivers to extend statutes within TAS statutory and delegated authorities.
• Provides guidance to targeted audiences in seminars, speeches, and workshops. Provides in-house training and assistance to lower-level employees as necessary.

Starting at $39,576 Per Year (GS 5-9)

Lead Support Worker
Bath BA1
Permanent, part-time (35hpw). Office hours - Monday - Friday
£24,664 to £26,123 per annum [pro rata] and great benefits including Health Cash Plan
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Lead Support Worker, you’ll be at the heart of supporting our customers who have housing needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know!
Typical day as a Lead Support Worker (known by us as Coordinator)
• Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
• Working with people aged 18+ who may of experienced homelessness
• Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
• Carrying out risk assessments, support planning, goal setting and regular reviews.
• Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK!
You bring
• Passion to support our customers to live their best life, working collaboratively with an eye for detail.
• Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
• Experience of coordinating and assessing customer referrals.
• The ability to work on your own initiative, remain calm under pressure and have a resilient approach
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review
Our team
Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!
Job details
• We’re open to agreeing a work pattern with you
• Where we’re flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
• Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
• You’ll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What’s in it for you?
• 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out.  
Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.

Proud member of the Disability Confident employer scheme

• Directs, plans, and assigns work priorities for subordinates, demonstrates expertise in all phases of claims processing, and has final technical authority over the final work product.
• Advises the division manager or assistant division manager on the daily operation of assigned team(s) (e.g., performance and workload management), in order to achieve goals and objectives of VA benefits programs as they relate to the division.
• Liaises with other government and non-government agencies such as Veterans Service Organizations (VSO) to facilitate cooperative efforts/exchanges in programs benefiting Veterans.
• Responsible for supervising personnel (e.g., issues supervisory instructions, evaluates subordinate performance, hears and resolves employee complaints, effects disciplinary actions, identifies training needs, and conducts interviews to include making recommendations for position appointments, promotions, or reassignments).
• Provides oversight when responding to higher-level inquiries or obtaining necessary information or evidence to ensure pending claims are properly adjudicated.
• Maintains effective labor/management relationships, and accomplishing personnel management duties in accordance with applicable laws, policies, labor/management agreements, and employment opportunities, laws, directives, and regulations.

Starting at $88,520 Per Year (GS 13)

Duties include, but are not limited to:

• Performs the duties of the Team Coach in his/her absence and shares in those responsibilities on a daily basis.
• Ensures that the team's quality and timeliness of service meets performance indicator goals.
• Responsible for the cost-effective use of resources to accomplish the team's assigned outcomes.
• Gathers, interprets, and recommends appropriate action based on a wide range of data addressing service concerns.
• Analyzes and interprets laws, rules, and regulations and their effect on the establishment of new policies, procedures, and/or methods of operation.
• Monitor leave balances, approve/deny leave, and certify timecards.
• Run production and workload reports.
• Communicate with senior management.

Work Schedule: Monday - Friday 8:00 am - 4:30 pm
Telework: Available
Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Veterans Service Representative (Assistant Coach) / 02102A
Relocation/Recruitment Incentives: Not authorized
Financial Disclosure Report: Not required

Starting at $74,441 Per Year (GS 12)

• Work requires application of administrative and analytical skills and techniques to ensure that PRC programs and private contractors are abiding by the established requirements and practices as it pertains to payments for services rendered.
• Serve as the specialist responsible for evaluating and reporting on the PRC claims section program provided by PIMC and its service unit Tribes.
• Participates in activities involved in the planning and implementation of the Resource and patient Management System (RPMS), PRC and referred care information system (RCIS) software.
• Serves as the Claims Supervisor over the claims staff working in the Purchased Referred Care.

Starting at $90,833 Per Year (GS 12)

• Operates electronic cash register and the meal tracker system.
• Receives cash from customers and provides change. Safeguards money, keeps cash locked except when making change.
• Sets up food service counters, tables and stands with designated food and non-food items.
• Serves cafeteria-style and assembles patient trays and nourishments.
• Assists cooks using portion control scales and measuring recipe ingredients.

Starting at $22.64 Per Hour (WG 4)

• Oncology Clinical Nurse Specialist develops care plans and participates in patient care planning which involves the assessment and evaluation of the patient's condition and needs.
• Responds to phone calls from oncology patients and their families, evaluates problem severity, provides advice, and discusses case with oncology NP and/or physicians when appropriate including scheduling patient for office visit.
• Performs immediate and ongoing clinical care assessments for oncology patients and families.
• Administers therapeutic measures as prescribed by physicians such as medications, treatments, intravenous solutions, blood transfusions, volume expanders, irrigations, arterial and venous blood specimens.

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

Starting at $99,371 Per Year (GS 11)

Duties include but not limited to:

• Completes both routine and complex assignments involved identifying and troubleshooting issues related to VLAN configuration, IP addressing, sub-netting, HL7, DICOM, Access Control List (ACL) and network security across the medical device network.
• Manages, troubleshoots and maintains complete systems of computerized networks, databases and servers including but not limited to biomedical information systems that store or facilitate patient information.
• Implements and plans for new and emerging technologies including but not limited to diagnostic modalities, network management and storage, and virtual data centers.
• Leads development of disaster recovery procedures for critical systems to be enacted in the event of device failure.
• Completes both routine and complex assignments involved in the installation, maintenance, modification, troubleshooting, repair and calibration of these complex therapeutic, diagnostic and life support medical devices and systems.
• Investigates, remediates and documents recalls and safety alerts within established timeframes.
• Provides training and education as appropriate to medical technology end users and clinical staff.
• Represents Biomedical/Clinical Engineering department on committees and in meetings as delegated by supervisor.

Work Schedule: Monday to Friday, 7:00 am to 3:30 pm
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 0000
Relocation/Recruitment Incentives: May be Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Financial Disclosure Report: Not required

Starting at $100,495 Per Year (GS 12)

Duties include but not limited to:

• Maintains databases in order to support agency, regional, and departmental goals for reporting accurate and pertinent information
• Performs data entry and retrieval, prepares reports, and updates program cost components and supporting documentation for the maintenance management system
• Updates program cost components and supporting documentation.
• Coordinates the agency wide Assessment Survey, asset inventory, and comprehensive Quality Assurance, Quality Compliance.
• Ensures accurate and timely records and professional operational data are entered into databases.

Starting at $51,207 Per Year (GS 7)