Total 88 customer service job vacancies in somerset ta5 1uf

Conservation Officer

On-going contract - Inside IR35

Taunton

About the role

To support the Council's delivery of the development management service through the effective handling of planning and heritage casework, provide technical advice to customers and the Council in all aspects of the conservation of the historic environment, encompassing historic buildings and conservation areas, archaeology and the wider historic environment.

Responsibilities

• Ensure compliance with all relevant legislation, organisational policy, and professional codes of conduct to uphold standards of best practise.
• Deliver the aims of the council's equality, diversity and inclusion policies; health, safety and wellbeing of self and others; and Organisational values in everything you do, ensuring team members are also aware of their responsibilities and maintaining their understanding that Equality and Diversity practice covers both interaction with staff, service users and communities and includes challenging discrimination and promoting equality of opportunity for all.
• To evaluate and make recommendations on applications relating to planning and historic buildings and/or affecting conservation areas, parks and gardens and other applications, provide specialist advice to professional colleagues, contribute to in-house education and training events, appeals, enforcement cases/complaints and other work as may be allocated.
• To provide planning and heritage advice to those visiting, writing to or telephoning the team efficiently and courteously on planning matters, historic building repair and maintenance. Provide advice in relation to enquiries from Members, various interest groups and individuals on planning and heritage proposals, whilst always having regard to the implications of advice given.
• To provide evidence for appeals and attend Hearings and Public Inquiries as the Council's professional witness.
• To review conservation areas and produce proposals for their designation and amendment, to include the production of Conservation Area Appraisals and Management Plans.
• To assist with the promotion and administration of the production of a register of locally listed buildings for Mendip District
• To work with Mendip's communities on projects related to the conservation of the historic environment, for example, Village Design Statements, Parish Surveys etc

Qualifications

• Relevant degree or experience
• Eligibility for Chartered Membership of the RTPI or IHBC
• Corporate Membership of the RTPI (desirable)

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967.

Housing Lead Compliance

On-going contract - Inside IR35

Taunton

About the role

• Manage and lead the property compliance service across different sites.
• Responsible for ensuring duties are carried out by the team in accordance with current Legislation, Government Policy, Regulatory Requirements, approved Codes of Practice, and guidance, and align with the Council's Corporate Plan, Business Plans and Service Plans. Failure to undertake statutory inspections could results in death, injury, structural damage, criminal proceedings, as well as reputational damage for Somerset Council.
• Operational responsibility for all property related safety compliance within the Housing Directorate, addressing areas of non-compliance.
• Technical expert to all aspects of property compliance, including fire safety, water safety (legionella), asbestos, gas safety, electrical safety, radon, lifts, and other property safety related matters, including ensuring 'Best Practice' is implemented in the delivery of the service.
• Lead on procurement activities for all property related safety compliance and ensure all required contracts are in place in accordance with the Council's governance standards.
• Ensure accurate records are kept for all property related safety compliance areas and appropriate reporting systems are in place.
• Lead on internal and external audits for the service area and ensure approved recommendations are implemented effectively within agreed timescales.
• Specifically, ensure fire safety compliance across the Council's property stock portfolio, including planning for and implementing recommendations and best practice from internal and national reviews, including the Grenfell Tower Inquiry.
• Deputise for Head of HRA Property on compliance related matters.
• Undertake site inspections of works. Historic environment, for example, Village Design Statements, Parish Surveys etc

Qualifications

• Good general standard of education (minimum to A' level standard or equivalent) and relevant professional qualifications including (as a minimum) Asbestos management P405, Water Hygiene Legionella P901, NEBOSH general certificate qualification or relevant experience.
• Evidence of continuing development of professional and managerial skills, e.g. through training, qualification and/or experience.
• Evidence of continuing development of professional and managerial skills, e.g. through training, qualification and/or experience.
• Desirable
• Membership of relevant professional e.g. IOSH, BOHS
• Qualification in project management, e.g. Prince2 or equivalent
• CIH Certificate in Housing Management
• Qualified to degree level or equivalent in a construction or related field.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967.

Development Manager
Permanent Opportunity £35k to £43k
Weston-Super-Mare/Portishead

About the role
As Project Manager (Development Manager), you will join the New Business Team within the wider Development function. You will support the team to identify and secure new development opportunities across the West of England and Sedgemoor.

Your role will include appraising and progressing these schemes through into approval and contract before handing over to our delivery team.
The schemes will comprise a range of opportunities including:

• S106 schemes.
• Land-led sites.
• Package deals with developers.
• Off the shelf purchases.
• Regeneration schemes and repurposing of our existing land ownerships.

You will be focusing on affordable tenures only.
If you are excited by the challenge of joining a progressive housing association with a rapidly growing development pipeline, we look forward to hearing from you.

Responsibilities

• To support the identification of new development opportunities through site finding, S106 bidding and working with our development industry partners to identify potential package deals.
• Test viability and deliverability of opportunities by undertaking site visits, reviewing scheme documentation and undertaking scheme financial appraisals.
• Assist with the preparation of scheme approval reports - according to relevant approval 'gateway'.
• Provide information to support the grant claim process and ensure records withstand audit scrutiny.
• Instruct and manage consultants and contractors appointed throughout the development process in accordance with our procurement and financial regulations.
• Support the wider business with rent setting, forecasting and cashflow, audit and charging.
• Assist with the delivery of new homes as and when required.
• Build and maintain effective relationships

Qualifications

• Demonstrable experience of working as part of a team where the flexibility to cope with changes to work plans at short notice was required.
• Experience of working with a wide range of contacts, internal and external stakeholders.
• Experience of working in social housing environment.
• Understanding of requirements to secure grant funding from Homes England and Local Authority partners.
• Experience of using Proval LS and Sequel or similar software.
• Knowledge and familiarity with the operating geography

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967.

Asset Lead

On- going contract Inside IR35

Somerset

About the role

Lead a team of Asset Surveying professionals and data analyst(s), who undertake condition and compliance surveys to the Council's housing stock, ensuring the housing landlord stock portfolio meets regulatory and legislative requirements and maintains value of its asset base.

Responsibilities

• Manage the provision of building surveying and asset management activities for the HRA Housing Assets including Client leadership, project feasibility, scoping, design, and component specification for a wide range of building construction workstreams.
• Ensure stock condition surveys and validation surveys are undertaken to facilitate accurate work programmes to be produced, and updated Business plans to be developed and approved. Management of the stock condition survey process, including the collection, identification and measuring of building attributes, assessing remaining life and checking the accuracy of existing stock condition data.
• Technical subject matter expert for building surveying activities (e.g. building pathology, stock condition and validation surveys, wayleaves, option appraisals, permissions, land ownership, etc.).
• Manage risks relating to building fabric or structural failure through diagnosis and response to emerging issues (e.g. fire or storm damage to buildings, observed deterioration of fabric or structural components).
• Lead the options appraisal of assets to ensure they represent VfM (Value for Money), identifying options for potential disposal.
• Undertake Energy Assessments ensuring data is accurately recorded, and energy performance certificates are made available

Requirements

• HNC in Building Surveying or equivalent qualification.
• Evidence of continuing development of professional skills.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk

Registered Service Manager - Taunton, Somerset

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Somerset. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Job Title: Service Advisor - Yeovil
Salary: £25,000 Basic + Bonus (OTE £33,000)
Hours: Monday to Friday, with Saturday mornings on a rota (1 in 3)-42 hours per week
Ref: OC16931
We have a new vacancy for an experienced Service Advisor for my client's main dealership in Yeovil. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service Advisor looking for a long-term career.

Benefits:

• Brand accredited training and support.
• Career progression and development within a company.
• Flexible working patterns.
• Generous Long service and loyalty awards.
• Employee Assistance Programme.
• Life assurance.
• Cycle to work scheme.
• Eyecare voucher scheme.
• Pension scheme.
• 22 Days annual leave and bank holidays.

Service Advisor Responsibilities:

• Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs.
• Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department.
• Upselling any existing products to new and existing customers.

Service Advisor Requirements:

• Must have high quality customer service experience, doesnt have to be in the motor trade- full training provided
• Must have good communication skills
• Knowledge of Kerridge or Pinnacle would be advantageous.
• Full UK Driving License.

Consultant: Beatrice Dickinson
INDAS
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Job Description

Service Care Solutions are recruiting for a Support Worker to work at one of our Independent Hospitals in Somerset.

Shifts: Monday to Sunday

**no sponsorship available**

Service Information

• Across specialist hospitals, residential settings and community-based homes, our clients team of expert clinicians and therapists work together to provide holistic, person-centred care as part of complete care pathway for individuals with diverse and complex needs.
• The Hospital focus on achieving personalised outcomes that are appropriate for each individual they support across four divisions of Mental Health and Wellbeing, Learning Disabilities and Autism, Neurological and Children and Education.
• The Hospital bring knowledge, clinical expertise, quality services, good governance, good outcomes, CQUIN success, corporate memory, operational efficiency and good team work to all services. Led by industry experts, they ensure that the patient is at the heart of the company.
• The hospital is located in the heart of Somerset and within reach of public transport.
• As a registered nurse, you are someone who looks after the well-being of people in their daily lives. You will help patients living with different physical disabilities and mental health needs to live their lives more independently and support them to reach their potential by providing both physical and emotional support.

Person Specification

The successful applicant must have:

• GCSEs in certain subjects are preferred, such as Maths, English, or Health and Social care
• Current registration with the Nursing and Midwifery Council (NMC) as a Mental Health Nurse.
• Previous experience in community setting
• Fully enhanced DBS
• Car driver and valid UK license is preferred

Service Care Solutions Benefits

At Service Care Solutions, we recognise increasing pressures on care staff, both work-based and financial, and want to help ease that burden.

• £250 Referral Bonus Paid after completion of 150 hours for any newly registered candidates who are referred over.

• £150 Job Referral Find your own job bonus - Receive £150 for bringing your own position to us, alternatively this also applies if you are not happy with your current agency but settled in your role we can pay £150 to switch.
• FREE Registration Process including Enhanced DBS Check, Occupational Health Appointments, Mandatory and Practical Training, Uniform
• Dedicated and Experienced One-to-One Specialist Consultant
• £250 Yearly CPD/Training Allowance/Registration Body Renewal

Deputy Service Manager - Taunton - £15.20ph

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Deputy Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Deputy Service Manager to join us in leading our residential service in Taunton. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Deputy Service Managers will be responsible for managing a team of colleagues with the purpose of helping people to gain more independence in their daily lives. You could be developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing reports and generally assisting the Registered Manager in the day-to-day management of our service. You’ll never lose sight of why you choose to do this, as our Deputy Service Managers play a central role in team leadership and have a hands-on approach to care management.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Deputy Service Managers having both the right experience and the right values. This is why at this service our Deputy Service Manager should have previous experience in a care management role and a Level 3 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

My client has steadily grown, year on year, providing exceptional customer focused service to homes and businesses from full design, consultation, supply, installation and maintenance of Intruder Alarms, Fire Alarms, CCTV, Access Control and Extinguishers.

They are accredited to the highest industry standards; NSI Fire Gold, BAFE Fire & NSI NACOSS Gold. Regarding Health & Safety we are CHAS approved to their highest level 'Elite' (Common Assessment Standard).

Regular feedback they receive on their Engineers, all local and directly employed experienced professionals is that they are all super friendly and polite and supported by their efficient office team, always on hand to support our valued customers, existing and new alike.

They have a healthy order book and are keen to hear from experienced individuals who would like to join our team. This could be on a full time basis, part time basis or a flexible pattern anywhere in between. We are a forward looking company, flexible, and happy to consider a work pattern that allows for a happy and healthy work life balance.

They are based very close to the centre of Yeovil and our customer base is primarily within South Somerset/North Dorset so our positions will suit candidates who enjoy working within a defined geographical area and who are perhaps looking at reducing their travel time to and from jobs.

Positions available:-

• Install Engineer - Fire, Security or Multi-Disciplined
• Service Engineer - Fire, Security or Multi-Disciplined

Key Responsibilities, dependent on role and level within the company:-

• Install/commission our wide range of equipment including; Fire and Intruder Alarms, CCTV, Access Control, Audio Visual, and Automation systems
• Provide excellent service to customers, building solid working relationships.
• Prepare for jobs by reading site plans, specifications and ensuring all equipment is available.
• Fault finding and problem solving when attending call outs / break downs.
• Provide on-site technical support and solutions to customers during both reactive and routine visits
• Complete all company paperwork in a timely and accurate manner.
• Adhere to health and safety requirements.
• Advise customers on new products and services to improve efficiency.

Salary is competitive/negotiable and dependent on the experience and all attributes an Engineer can bring to the company. Between £30k-40k basic mainly but please apply anyway and we can chat

Job Types: Full-time, Part-time, Permanent

Core hours are Mon to Friday 8-5 BUT they are happy with PT and flexible hours so 7-3 or 3 days a week

OT is time 1/2 after 40 hours

£400 a week retainer when on call

Paid when out on call from time leave house to get back home

Job Description

Service Care Solutions are recruiting for a Support Worker to work at one of our Independent Hospitals in Somerset.

Shifts: Monday to Sunday

**no sponsorship available**

Service Information

• Across specialist hospitals, residential settings and community-based homes, our clients team of expert clinicians and therapists work together to provide holistic, person-centred care as part of complete care pathway for individuals with diverse and complex needs.
• The Hospital focus on achieving personalised outcomes that are appropriate for each individual they support across four divisions of Mental Health and Wellbeing, Learning Disabilities and Autism, Neurological and Children and Education.
• The Hospital bring knowledge, clinical expertise, quality services, good governance, good outcomes, CQUIN success, corporate memory, operational efficiency and good team work to all services. Led by industry experts, they ensure that the patient is at the heart of the company.
• The hospital is located in the heart of Somerset and within reach of public transport.
• As a support worker, you are someone who looks after the well-being of people in their daily lives. You will help patients living with different physical disabilities and mental health needs to live their lives more independently and support them to reach their potential by providing both physical and emotional support.

Person Specification

The successful applicant must have:

• Have GCSEs in certain subjects, such as Maths, English, or Health and Social care
• Demonstrable knowledge and experience working within Acute Mental Health and/or eating disorders.
• Practical PMVA Training and Basic Life Support dated within 12 months.
• Mandatory Training dates within 12 months
• Fantastic communication and interpersonal skills
• Emotional maturity, compassion and empathy
• Ability to work flexibly and commit to working hours mentioned above.
• It would be beneficial if the applicant is a driver due to the location and shift start times but there is local transport nearby.

Service Care Solutions Benefits

At Service Care Solutions, we recognise increasing pressures on care staff, both work-based and financial, and want to help ease that burden.

• £250 Referral Bonus Paid after completion of 150 hours for any newly registered candidates who are referred over.

• £150 Job Referral Find your own job bonus - Receive £150 for bringing your own position to us, alternatively this also applies if you are not happy with your current agency but settled in your role we can pay £150 to switch.
• FREE Registration Process including Enhanced DBS Check, Occupational Health Appointments, Mandatory and Practical Training, Uniform
• Dedicated and Experienced One-to-One Specialist Consultant
• £250 Yearly CPD/Training Allowance/Registration Body Renewal

Business Support Assistant

Duration: Initially 3 months
Hours: 30 hours a week

About the Role

Somerset Council are seeking a Business Support Assistant to join the South Somerset Business Support Team 1. As a Business Support Assistant, you will be responsible for carrying out a range of administrative tasks to support the social care colleagues of this company. You will be working in a fast-paced and reactive environment, managing a number of varied tasks at any one time. The workload can be busy, and attention to detail is essential to ensure information is correct.

Key Responsibilities

• Answering calls into the teams; taking messages and signposting callers as appropriate.
• Booking and altering transport for children and young people to get to school/college and to see their families.
• Booking of interpreting and translation services.
• Organising and taking notes for various meetings.
• Uploading documents onto children's electronic records.
• Assisting Social Workers with diary management.
• Attending and contributing to team meetings.
• Providing basic ICT and systems support to social work colleagues.

Requirements

• Experience of working in an administrative role is desirable, although not essential as this company recognises that lots of skills are transferable.
• Passionate about helping to improve the lives of vulnerable children and young people.
• Warm, friendly and non-judgemental manner.
• Calm and kind in difficult situations and conversations.
• Good organisational skills, willingness to learn, the ability to be a good team player, multitasking and the ability to work using your own initiative are all key to success within this role.
• Educated to GCSE level including English and Maths or hold an NVQ Level 2 standard or equivalent.

How to Apply

If you are interested in this role and meet the requirements, please submit your CV. Please ensure that your CV clearly demonstrates your experience of working with young people leaving care and asylum-seeking young people.

Job Title: Service Advisor - Yeovil
Salary: £25,000 Basic + Bonus (OTE £33,000)
Hours: Monday to Friday, with Saturday mornings on a rota (1 in 3)-42 hours per week
Ref: OC16931
We have a new vacancy for an experienced Service Advisor for my client's main dealership in Yeovil. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service Advisor looking for a long-term career.

Benefits:

• Brand accredited training and support.
• Career progression and development within a company.
• Flexible working patterns.
• Generous Long service and loyalty awards.
• Employee Assistance Programme.
• Life assurance.
• Cycle to work scheme.
• Eyecare voucher scheme.
• Pension scheme.
• 22 Days annual leave and bank holidays.

Service Advisor Responsibilities:

• Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs.
• Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department.
• Upselling any existing products to new and existing customers.

Service Advisor Requirements:

• Must have high quality customer service experience, doesnt have to be in the motor trade- full training provided
• Must have good communication skills
• Knowledge of Kerridge or Pinnacle would be advantageous.
• Full UK Driving License.

Consultant: Beatrice Dickinson
INDAS
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Job Title: Service Advisor - Street
Salary: £28,000 Basic + Bonus (OTE £31,600)
Hours: Monday to Friday 08:00-18:00 with Saturday mornings on a rota 08:30-12:30 (1 in 3)
Ref: OC17096
We have a new vacancy for an experienced Service Advisor for my client's main dealership in Street. My client is part of a large dealer franchise that represents some fantastic brands. This role suits a Service Advisor looking for a long-term career.

Benefits:

• Pension.
• Critical illness pay.
• Life assurance.
• 23 days holiday + Bank Holidays, increasing with service.

Service Advisor Responsibilities:

• Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs.
• Support the aftersales function and the various staff members in the department such as junior service advisers, workshop controllers & assist the service manager in the day to day running of a busy after sales department.
• Upselling any existing products to new and existing customers.

Service Advisor Requirements:

• Must have high quality customer service experience, doesnt have to be in the motor trade- full training provided
• Must have good communication skills
• Knowledge of Kerridge or Pinnacle would be advantageous.
• Full UK Driving License.

Consultant: Beatrice Dickinson
INDAS
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Business Support Officer

Somerset Council are seeking a highly motivated and experienced Business Support Officer to join their team. The successful candidate will be responsible for providing administrative and business support to the Children's Social Care department.

Start Date: ASAP

Contract: 15 hours per week, initially for 6 months

Rate of pay: £14.24ltd per hour

Key Responsibilities:

• Take a lead role for business support activities associated with Children's Social Care.
• Supervise, co-ordinate and monitor the work of a Team who provide specialist business support activities to frontline Children's Social Care staff and Managers.
• Deploy staff and resources and determine day to day priorities to ensure that business needs are met, and administrative and customer service standards are maintained.
• Lead the team on the introduction of new activities, systems and procedures.
• Contribute to the induction of operational staff to ensure a robust introduction to Business Support practice.
• Participate in the recruitment, appointment and induction of business support staff and ensure induction and key competency checklists are up-to-date.
• Work with the Business Support Manager to develop, implement and deliver relevant training workshops for new and existing staff, relevant to specialist lead role/s.
• Lead projects and attend working groups relevant to specialist lead role.
• Act as feedback co-ordinator and assign any new feedback received, eg complaints, compliments and comments, to the relevant Team or Operations Manager in i-casework.
• Have a good understanding of the SAP processes to ensure that payments and practices are applied consistently and according to statutory guidance, local policy and service standards.
• Understand, uphold and promote the aims of the councils equality, diversity and inclusion policies; health, safety and wellbeing of self and others; and Organisational values in everything you do.

Requirements:

• Proven experience as a Business Support Officer or similar role.
• Experience in providing administrative and business support to a large team.
• Excellent organizational and time-management skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

How to Apply:

If you are interested in this Business Support Officer role, please submit your CV and a cover letter highlighting your relevant experience and qualifications.

Housing Support Worker
Yeovil and Bridgewater
Monday to Friday, 8:00 AM - 4:00 PM/2 pm -10 pm 1 Saturday a month
3 month contract

The Housing Support Worker is responsible for providing housing-related support to vulnerable individuals, facilitating successful move-on outcomes, and promoting independence. This role involves engaging with service users, delivering effective support plans, and ensuring properties are maintained to a high standard.

Key Responsibilities:

• Engage with referral agencies to generate referrals for the service.
• Plan and deliver effective support and safety plans with service users.
• Ensure properties are adequately equipped, maintained, and furnished.
• Issue correct tenure and support agreements, ensuring compliance from service users.
• Empower and motivate service users to identify and achieve desired outcomes.

Professional & Technical Expertise:

• Maintain regular contact with service users as per service requirements.
• Maximize rent collection and minimize rent arrears in line with targets.
• Report property maintenance issues promptly to maintenance staff.

Organisational Performance and Compliance:

• Conduct initial and regular assessments of service users' needs and risks.
• Contribute towards meeting individual and team performance targets.
• Commit to learning and development to improve practice and support skills.
• Maintain up-to-date records and produce reports as required.
• Keep up-to-date with relevant regulatory requirements and engage in audits.

Qualifications and Experience:

• Previous experience in a housing support role.
• Valid driver's license, own vehicle, and business insurance.
• Enhanced DBS certification for working with adults.
• Strong organizational and communication skills.
• Ability to work independently and engage in lone working situations.

The Package
This is a temporary, Housing Support worker role,40 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Housing Support worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Housing Support worker role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Housing Support worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.