Total 3,910 customer service job vacancies in nsw sydney city inner west

Are you passionate about providing a great customer experience? Do you enjoy building relationships with people and finding creative solutions to problems? Do you want to work for an organisation rated as a Great Place to Work? If so, you belong at Bromford!

We are on the lookout for new customer service advisors to join our contact team. The team are responsible for handling a wide variety of calls and digital contacts, from emergency problems in the home to repairs, questions on benefits or rent. You’ll be managing a heavy volume of calls involving some difficult conversations, but ultimately the job is working with people in resolving issues together or sign posting them to those who can help further.

We want someone who naturally looks to help others. Someone who can independently think around a problem or work collaboratively with other departments. Coming up with solutions whilst delivering the best customer experience possible.

As a customer services advisor you will need to be friendly and approachable, whilst bold enough to make decisions and take action to improve the lives of our customers.

It is a vital role, and is essential in helping us provide safe, secure and warm homes to over 100,000 people. More than that, it’s about building trust, developing relationships and enabling people to achieve more and build a brighter future for themselves.

These roles are permanent and full time. You’ll work between 8am - 6pm on a rota basis, Monday to Friday. This is a phone-based role with a combination of home (after training) and office working from our Wolverhampton office, WV10 6TB.

What do you need?

• Previous contact centre experience with a customer-centric approach is beneficial, however not essential
• A can-do attitude and a real desire to help our customers
• Strong IT skills
• A good eye for detail and numerical skills
• Resilience. Things rarely stand still at Bromford so you need to be someone who embraces change and can bounce back after dealing with challenging conversations
• Ability to work in a fast-paced, ever-changing environment

If you have previous experience as a customer service advisor, call centre advisor, customer support advisor, customer telephone advisor, or something else similar, it would be great to hear from you.

Closing date for applications is Wednesday 27 November with interviews taking place between the 4th-18th December at our Wolverhampton office, so an early application is encouraged.

Please note: The advert may close before the deadline if we receive sufficient interest and recommend that you complete your application as soon as possible.

We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.​

We are looking to recruit a Service Manager within our Supported Living Services based in Nottingham. As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

Benefits Include:

• Take your Birthday off plus 25 days holiday
• Free DBS Check
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

• Be vigilant and proactive in reporting any safeguarding concerns you may have about vulnerable individuals in your care
• Proactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture
• Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs
• Work in conjunction with the training team to ensure all staff receive the correct training
• In conjunction with the management team, recruit and select new staff taking an active part in the interview process
• Lead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirations
• Attend interviews for potential new packages of care and support as required with the senior management team
• Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users
• Implement induction/assessment programmes for all new service users, in conjunction with the wider management team
• Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies and procedures
• Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.)
• Always promote a professional image of the service and the Company.
• Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG’s etc
• Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support
• Ensure effective partnership working with external training and provider / agencies (i.e. NAS, SaLT and psychology services)

• Strong supervisory skills with the ability to support and develop a team
• Be qualified to a minimum standard of Level 2 in Health and Social Care
• Ideally you will have previous experience in a Supported Living or Residential service
• Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
• Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)
• Ability to work effectively in a fast paced, demanding role

A well-established manufacturer of high quality, specialist equipment, have a requirement for a skilled Service Engineer.

The organisation offers excellent working conditions and a substantial benefits package, including an annual bonus.

This exciting role will be focused across a number of industries and products including automotive, industrial, mobile, pulp and paper and power generation.

The principal objective of the Service Engineer is to perform service, maintenance and repair, working on customer sites and in-house equipment.

Role responsibilities include:

• Service, installation and maintenance of our hire equipment and customer products
• Scheduled outage work to complete essential hydraulic & lubrication system servicing
• Carrying out "Health Check" analysis and preparing comprehensive reports for the customer on their systems
• Using fault finding skills to determine why products and systems are not working correctly
• Managing installation/maintenance projects on site
• Liaising with engineering, field sales personnel and product managers to ensure customer's requirements are satisfied
• Preparation of quotations for spares, repairs and site work

Skills & Experience:

• BTEC/ONC/OND in Engineering and/or Modern
• Experience of visiting customers on a technical
• Fault finding in electromechanical
• Ability to problem solve and work under own initiative.
• Mechanical
• Well organised, conscientious, and hard
• Strong understanding of customer service, problem solving and able to identify new sales
• Full driving

Location:

Working throughout the UK, this role will be approximately 50% field-based and 50% working from the Service Department in West Oxfordshire.

Hours of Work:

The Service Engineer will work 08:30 to 17:00 Monday to Thursday, and 08:30 to 16:00 Friday

37.5 hours a week

Interested, please contact Graeme at Vibe Recruit on 07971 309403 or apply online now!

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

• Provide a high-level of support to our partners restaurants
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• Work closely with the wider Customer Success team to ensure goals are being met across our partner base in the APAC region
• Become a trusted advisor to our partner restaurants by helping them gain the most out of our platform and reach optimum value
• Maintain an expert level understanding of our product and service to clearly communicate the value
• Have a commercially minded approach to nurturing our partner base
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• Be the voice of our partners to provide internal feedback on how we can improve