Total 86 job vacancies by Bromford

If you have a passion for working in the community, getting to know people and enabling them to manage their homes and improve their lives – you belong at Bromford.

As scheme manager, you’ll create an environment where our residents that live on site have a great place to live and can thrive. You’ll match a strong level of care provision with a full timetable of activities that enable our customers to enjoy an active and independent lifestyle, encouraging residents to organise events and activities and run clubs themselves.

We want you to get to know the customers interested in living in our scheme, understanding their circumstances and what they want from their new home. You will need to bring the community into our retirement living scheme, inviting local residents to look around, speaking to community groups, and engaging with local colleges; building relationships that will help bring the community to life.

You will be accountable for every aspect of service provision as well as building maintenance and tenancy agreements and directly manage the facilities co-ordinator. Acting as the main point of contact and a link for care providers, with direct responsibility for their performance and overall contract compliance, you will also be managing budgets and staffing requirements, ensuring we maximise all income and profit opportunities for the scheme.

The role is full time and a 6-month fixed-term contract. You’ll be based at our retirement living scheme Park Gardens in Banbury (OX16 9HQ), the role is subject to an DBS Enhanced and Adult Barred List check.

We want you to be somebody who:

• Is ideally an experienced manager from an extra care or retirement living background.
• As a proven performer, you’ll enjoy a challenge and have plenty of initiative, as well as lots of ideas
• Will meet your targets on time and deliver them to the best of your ability
• Is a natural communicator, relationship builder and manager; your desire to provide a quality service right across the community will have future customers flocking to your door
• Has high standards and never one to shirk from doing what’s right. You’ll have a passion for improving and enhancing the customer experience
• Is confident managing finances and can make the most of the facilities on-site, that will result in a healthy income for the scheme and guarantee its ongoing success

If you have previous experience as a scheme manager, service manager, care home manager, residential manager, facilities manager or something similar, this could be a great opportunity for you.

The closing date is Monday 11 November 2024.

Join Our Dedicated Team and Make a Difference!

Contract: Permanent

Hours: 40 hours per week

Location(s): Tamworth and surrounding areas

Are you a skilled landscaper or grounds maintenance professional looking to make a difference? At Bromford, we're seeking individuals with experience in maintaining communal green spaces and clearing homes and gardens.

Why Join Us?

If you're looking to be part of an organization recognized as a Great Place to Work, where you can put your landscaping and grounds maintenance skills to good use, then look no further. At Bromford, you'll help us create and maintain safe, vibrant communities that people are proud to call home.

At Bromford, we value our employees and strive to create a supportive and rewarding work environment. If you are passionate about making a positive impact in the community and want to grow your career with us, we want to hear from you!

Benefits Package:

Access to a stocked van (shared use) and a fuel card.

27 paid holidays per year, plus bank holidays and the option to buy/sell up to 5 days annual leave

A choice of two pension schemes, with employer contribution rates of up to 10% of salary

£500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership

⚕️ A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support and rewards for healthy habits

️ Retail discount schemes to help you save on spending such as food shops, clothing and technology

…..And something we’re really proud about – a £30 monthly drinks card that you can use to buy hot or cold drinks while you’re working! ☕

What we're looking for:

We are looking for someone who can work independently and as part of a team, delivering high-quality service to residents. This physically demanding role requires you to work outdoors year-round, in all weather conditions, while maintaining accurate records and sharing best practices to continuously improve our service. You will also need:

• Experience in grounds maintenance or landscaping.
• Ideally hold NPTC or Lantra qualifications in brush cutter, pedestrian mower, ride-on mower, hedge cutter, and PA1 and PA6 for pesticide spraying (training available)
• A strong understanding of health and safety and COSHH requirements
• To be comfortable with basic IT and mobile devices (training provided)
• To be punctual, with excellent customer service skills and a positive attitude
• Hold a full, clean driving license (van sharing in most cases)
• Build relationships based on trust and respect and serve as a great ambassador for Bromford.

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

This is a mobile role covering Tamworth and surrounding areas, so you'll be traveling extensively. Be sure you live close enough to easily cover these areas.

Due to the nature of the role, a Basic DBS check will be required to ensure a secure environment. Ready to embark on this versatile journey? Apply now!

Swift action required! The closing date for applications is just around the corner on 18th November 2024. If you have any queries or need assistance, feel free to reach out to Natalie, our Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.

Seize this opportunity now! In the event of a high volume of applications, we reserve the right to close the vacancy early. Don't miss your chance to join us on this exciting journey! Apply promptly.

Gas Heating Engineer - Service & Repair

Salary: £40,884.48
Location: Bristol

Join Our Team as a Skilled Gas Heating Engineer covering Bristol and surrounding areas...

Looking for a new role where you’ll get great pay, top-notch equipment, and the flexibility to maintain a healthy work-life balance? Bromford is growing, and we’re searching for a dedicated Gas Heating Engineer to keep homes safe and warm while enjoying one of the best benefits packages in the industry.

Why Bromford?

We understand what’s important to you—competitive pay, reliable equipment, and work-life balance:

• £40,884.48 salary with annual pay reviews
• 40-hour work week (Monday - Friday), with regular paid overtime and flexible work options
• Bonuses for hitting first-time fix targets
• Company van, mobile, tablet, fuel card, tools, and uniform—all provided
• £500 yearly allowance to spend on benefits like private medical cover, gym membership, or dental care
• 27 days of holiday (plus bank holidays) with the option to buy or sell additional days
• Pension & Life Assurance: Up to 10% employer contribution and life assurance for your peace of mind
• Unique perk: A £30 monthly drinks card for hot or cold drinks while you’re out working! ☕

What You’ll Do

• Carry out Gas Safety checks for Landlords
• Service and repair Gas central heating boilers and heating systems
• Be part of a team that makes a real difference in people’s homes

What You’ll Need

• Relevant qualifications (CCN1, CEN1, WAT1, CPA1, CKR1, HTR1)
• Full, clean driving licence
• An enhanced DBS check (we’ll arrange this)
• Right to work in the UK

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

Why Bromford is a Great Place to Work

While we’re proud of our benefits, it’s not just about the pay and perks. 89% of our colleagues say they felt welcomed when they joined us, and 88% say this is a safe place to work. We value diversity and ensure fair treatment regardless of race, gender, or background.

Apply Now!

Ready to join a company that truly values your hard work? Apply by 18th November 2024. If we receive a high volume of applications, we may close the vacancy early, so don’t miss out!

For questions, contact Natalie Sayer, Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.

Join Our Dedicated Team and Make a Difference!

Contract: Permanent

Hours: 40 hours per week

Location(s): Bristol and surrounding areas

Are you a skilled landscaper or grounds maintenance professional looking to make a difference? At Bromford, we're seeking individuals with experience in maintaining communal green spaces and clearing homes and gardens.

Why Join Us?

If you're looking to be part of an organization recognized as a Great Place to Work, where you can put your landscaping and grounds maintenance skills to good use, then look no further. At Bromford, you'll help us create and maintain safe, vibrant communities that people are proud to call home.

At Bromford, we value our employees and strive to create a supportive and rewarding work environment. If you are passionate about making a positive impact in the community and want to grow your career with us, we want to hear from you!

Benefits Package:

Access to a stocked van (shared use) and a fuel card.

27 paid holidays per year, plus bank holidays and the option to buy/sell up to 5 days annual leave

A choice of two pension schemes, with employer contribution rates of up to 10% of salary

£500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership

⚕️ A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support and rewards for healthy habits

️ Retail discount schemes to help you save on spending such as food shops, clothing and technology

…..And something we’re really proud about – a £30 monthly drinks card that you can use to buy hot or cold drinks while you’re working! ☕

What we're looking for:

We are looking for someone who can work independently and as part of a team, delivering high-quality service to residents. This physically demanding role requires you to work outdoors year-round, in all weather conditions, while maintaining accurate records and sharing best practices to continuously improve our service. You will also need:

• Experience in grounds maintenance or landscaping.
• Ideally hold NPTC or Lantra qualifications in brush cutter, pedestrian mower, ride-on mower, hedge cutter, and PA1 and PA6 for pesticide spraying (training available)
• A strong understanding of health and safety and COSHH requirements
• To be comfortable with basic IT and mobile devices (training provided)
• To be punctual, with excellent customer service skills and a positive attitude
• Hold a full, clean driving license (van sharing in most cases)
• Build relationships based on trust and respect and serve as a great ambassador for Bromford.

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

This is a mobile role covering Bristol and surrounding areas, so you'll be traveling extensively. Be sure you live close enough to easily cover these areas.

Due to the nature of the role, a Basic DBS check will be required to ensure a secure environment. Ready to embark on this versatile journey? Apply now!

Swift action required! The closing date for applications is just around the corner on 18th November 2024. If you have any queries or need assistance, feel free to reach out to Natalie, our Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.

Seize this opportunity now! In the event of a high volume of applications, we reserve the right to close the vacancy early. Don't miss your chance to join us on this exciting journey! Apply promptly.

Gas Heating Engineer - Service & Repair

Salary: £40,884.48
Location: Telford

Join Our Team as a Skilled Gas Heating Engineer covering Telford and surrounding areas...

Looking for a new role where you’ll get great pay, top-notch equipment, and the flexibility to maintain a healthy work-life balance? Bromford is growing, and we’re searching for a dedicated Gas Heating Engineer to keep homes safe and warm while enjoying one of the best benefits packages in the industry.

Why Bromford?

We understand what’s important to you—competitive pay, reliable equipment, and work-life balance:

• £40,884.48 salary with annual pay reviews
• 40-hour work week (Monday - Friday), with regular paid overtime and flexible work options
• Bonuses for hitting first-time fix targets
• Company van, mobile, tablet, fuel card, tools, and uniform—all provided
• £500 yearly allowance to spend on benefits like private medical cover, gym membership, or dental care
• 27 days of holiday (plus bank holidays) with the option to buy or sell additional days
• Pension & Life Assurance: Up to 10% employer contribution and life assurance for your peace of mind
• Unique perk: A £30 monthly drinks card for hot or cold drinks while you’re out working! ☕

What You’ll Do

• Carry out Gas Safety checks for Landlords
• Service and repair Gas central heating boilers and heating systems
• Be part of a team that makes a real difference in people’s homes

What You’ll Need

• Relevant qualifications (CCN1, CEN1, WAT1, CPA1, CKR1, HTR1)
• Full, clean driving licence
• An enhanced DBS check (we’ll arrange this)
• Right to work in the UK

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

Why Bromford is a Great Place to Work

While we’re proud of our benefits, it’s not just about the pay and perks. 89% of our colleagues say they felt welcomed when they joined us, and 88% say this is a safe place to work. We value diversity and ensure fair treatment regardless of race, gender, or background.

Apply Now!

Ready to join a company that truly values your hard work? Apply by 18th November 2024. If we receive a high volume of applications, we may close the vacancy early, so don’t miss out!

For questions, contact Natalie Sayer, Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.

Are you enthusiastic about creating safe and supportive environments? Do you enjoy working closely with teams to make a real impact? If so, we invite you to join Bromford as a Health and Safety Advisor and be part of a team where safety is paramount, supporting colleagues and customers alike.

As our Health and Safety Advisor, you’ll be at the forefront of our commitment to safety primarily across our locality areas of the service delivery focussing on the repair and maintenance of our properties. You’ll work with leaders and colleagues to ensure our health and safety practices and policies are not only met but embedded into our culture - helping our people thrive while achieving Bromford’s business goals.

To succeed in this role you’ll need to have experience in a similar health and safety role, have a solid understanding of current health and safety regulations and be Level 3 NEBOSH certified or equivalent. You’ll be comfortable communicating with others and being able to explain information clearly, and will have experience of designing and delivering effective and engaging training.

A full UK driving license and the willingness to travel across our operational areas is a requirement of the role, as is a basic DBS and consumer check.

Why Bromford?

In 2023 we were awarded a Sword of Honour from the British Safety Council for our Health and Safety Management Framework. This role is a fantastic opportunity to join a Certified Great Place to Work organisation that has demonstrated excellence in health and safety management; as our new health safety advisor you’ll be part of a team influencing health and safety standards that keep everyone safe without limiting our growth.

This role is a permanent, full time position. Ideally based from our Tewkesbury office, you will be required to regularly travel to our other offices, and across our whole geography, on a regular basis. Regular home working is available.

The closing date for applications is 18th November 2024. We'll review applications as they come in and may close this advert early, so please apply soon to avoid disappointment. Please refer to the attached job description when applying.

Gas Heating Engineer - Installations

Salary: £40,884.48
Location: Bristol

Join Our Team as a Skilled Gas Heating Engineer covering Bristol and surrounding areas...

Looking for a new role where you’ll get great pay, top-notch equipment, and the flexibility to maintain a healthy work-life balance? Bromford is growing, and we’re searching for a dedicated Gas Heating Engineer to keep homes safe and warm while enjoying one of the best benefits packages in the industry.

Why Bromford?

We understand what’s important to you—competitive pay, reliable equipment, and work-life balance:

• £40,884.48 salary with annual pay reviews
• 40-hour work week (Monday - Friday), with regular paid overtime and flexible work options
• Bonuses for hitting first-time fix targets
• Company van, mobile, tablet, fuel card, tools, and uniform—all provided
• £500 yearly allowance to spend on benefits like private medical cover, gym membership, or dental care
• 27 days of holiday (plus bank holidays) with the option to buy or sell additional days
• Pension & Life Assurance: Up to 10% employer contribution and life assurance for your peace of mind
• Unique perk: A £30 monthly drinks card for hot or cold drinks while you’re out working! ☕

What You’ll Do

• Installing a wide variety of boilers and heating systems from, combination boilers to full heating systems to meet our customer’s needs and completing all relevant safety checks.
• Ensure that all our properties and our customers receive the highest levels of service.
• You will also be working on air sourced heat pumps (training will be provided).
• Replacing Central Heating boilers and Heating Systems
• Complete all relevant safety checks and provide electronic gas certification upon completion of the job.

What You’ll Need

• Relevant qualifications (CCN1, CEN1, WAT1, CPA1, CKR1, HTR1)
• CENWAT: Domestic Gas Fired Central Heating / Hot Water Boiler & Circulators, 70KW and Instantaneous Water Heating Appliances
• Full, clean driving licence
• An enhanced DBS check (we’ll arrange this)
• Right to work in the UK

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

Why Bromford is a Great Place to Work

While we’re proud of our benefits, it’s not just about the pay and perks. 89% of our colleagues say they felt welcomed when they joined us, and 88% say this is a safe place to work. We value diversity and ensure fair treatment regardless of race, gender, or background.

Apply Now!

Ready to join a company that truly values your hard work? Apply by 18th November 2024. If we receive a high volume of applications, we may close the vacancy early, so don’t miss out!

For questions, contact Natalie Sayer, Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.

Do you have a passion for helping those in need of a little help? Do you have experience and thrive on providing support and guidance to the vulnerable, developing plans to improve and self-actualise, all with patience and positive attitude? If so, we want you to join an organisation certified as a Great Place to Work!

About the Role: As an Independent Living Advisor you’ll provide a tailored service and customer-focused approach to customers living in our Independent Living Schemes. You will manage a caseload of support cases including long-term, short-term and social isolation case, regularly carrying out support assessments and reviews to establish customers’ needs.

Key Responsibilities: The role generally involves working with our most vulnerable customers in the older age group, so experience in this area would be helpful. A good understanding of the safeguarding vulnerable adults procedures and the confidence to signpost customers to other services would also be desirable. Liaising with internal and external agencies in the community, with the wider Independent Living Scheme team, is key to providing a customer-focused and integrated service. Therefore, strong communication and inter-personal skills are essential.

What We're Looking For: To be successful here, you’ll need to genuinely care about people - a friendly and approachable person who prefers working together to solve problems rather than telling people what to do. You’ll need to be hardworking, resilient and be confident enough to make decisions and take action when needed.

You will be someone who:

• Has experience working with older and vulnerable people, as well as time in a customer-focused environment
• Is curious and does not shy away from having difficult conversations
• Has excellent knowledge of safeguarding procedures
• Is proficient in the use of computer applications, such as Outlook, Word and Capita
• Ideally has spent time working within a social housing organisation
• Is enthusiastic and has a positive problem-solving nature
• Brings a commitment to our DNA and will be a great ambassador for Bromford.

Your previous experience may be in roles such as housing manager, housing officer, estate management, tenancy officer, amongst others.

Additional Information: This role is full time and permanent, working in our schemes in the Downend and Kingswood areas (BS16 5TP). Regular travel is required, so you will need access to a car and a full driving licence. The role is subject to an enhanced DBS and adult barred list check.

Ready to Apply? If you're passionate about making a difference and meet the criteria above, we'd love to hear from you! Apply now and take the first step towards a rewarding career with Bromford.

Application Deadline: The closing date is Sunday 3 November with interviews taking place on Tuesday 12 November 2024, at our Riverside Court Office, Chipping Sodbury.

Join Our Team as a skilled and experienced Multi Skilled Operative

Contract: Permanent

Hours: 40 hours per week

Location(s): Gloucestershire and surrounding areas

Are you an adaptable and enthusiastic Multi Skilled Operative looking for a new opportunity?

Bromford are seeking a dedicated Engineer to join our dynamic and rapidly expanding team in a company recognized as a Great Place to Work. You will be responsible for delivering an outstanding service while carrying out a wide range of repairs and maintenance tasks across our properties.

What we're looking for

• Expertise in carpentry, plumbing and plastering
• A professional who takes pride in their work and ensures all tasks are completed promptly and to high standards.
• A proactive self-starter with solid technical expertise across trades and outstanding customer service skills.
• A confident communicator with a team-oriented approach
• A Full UK Driving licence

You’ll also need an enhanced DBS check (we’ll arrange this for you), and the right to work in the UK. If you have qualifications, we’ll need to see the original copies of these.

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

Benefits Package:

• £33,934.12 salary and a yearly pay review
• Performance Related Pay, based on meeting individual and company-wide targets.
• 40 hours per week worked Monday - Friday, with regular opportunity for paid overtime; we’re keen to also discuss any flexible opportunities with you if that is what you are looking for.
• Monthly pay with additional allowances for on-call weeks
• Bonuses for meeting first-time fix targets
• Company van, mobile phone, and tablet, all for business use
• Fuel card.
• Tools
• Uniform
• £500 personal allowance every year, to spend on your choice of benefits like private medical cover, critical health insurance, dental treatment, and gym membership.
• 27 days holiday per year plus bank holidays and the option to buy or sell 5 days.
• Choice of two pension schemes, with employer contributions of up to 10%
• Life Assurance
• Free access to 24/7 GP services, counselling, legal advice and much more
• Retail discount schemes for savings on food, clothing, technology, and more…..

And something we’re really proud about – a £30 monthly drinks card that you can use to buy hot or cold drinks while you’re working! ☕

Swift action required! The closing date for applications is just around the corner on 12th November 2024. If you have any queries or need assistance, feel free to reach out to Natalie, our Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.

Seize this opportunity now! In the event of a high volume of applications, we reserve the right to close the vacancy early. Don't miss your chance to join us on this exciting journey! Apply promptly.

Join Our Dedicated Team and Make a Difference!

Contract: Permanent

Hours: 40 hours per week

Location(s): Cheltenham and surrounding areas

Are you a skilled landscaper or grounds maintenance professional looking to make a difference? At Bromford, we're seeking individuals with experience in maintaining communal green spaces and clearing homes and gardens.

Why Join Us?

If you're looking to be part of an organization recognized as a Great Place to Work, where you can put your landscaping and grounds maintenance skills to good use, then look no further. At Bromford, you'll help us create and maintain safe, vibrant communities that people are proud to call home.

At Bromford, we value our employees and strive to create a supportive and rewarding work environment. If you are passionate about making a positive impact in the community and want to grow your career with us, we want to hear from you!

Benefits Package:

Access to a stocked van (shared use) and a fuel card.

27 paid holidays per year, plus bank holidays and the option to buy/sell up to 5 days annual leave

A choice of two pension schemes, with employer contribution rates of up to 10% of salary

£500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership

⚕️ A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support and rewards for healthy habits

️ Retail discount schemes to help you save on spending such as food shops, clothing and technology

…..And something we’re really proud about – a £30 monthly drinks card that you can use to buy hot or cold drinks while you’re working! ☕

What we're looking for:

We are looking for someone who can work independently and as part of a team, delivering high-quality service to residents. This physically demanding role requires you to work outdoors year-round, in all weather conditions, while maintaining accurate records and sharing best practices to continuously improve our service. You will also need:

• Experience in grounds maintenance or landscaping.
• Ideally hold NPTC or Lantra qualifications in brush cutter, pedestrian mower, ride-on mower, hedge cutter, and PA1 and PA6 for pesticide spraying (training available)
• A strong understanding of health and safety and COSHH requirements
• To be comfortable with basic IT and mobile devices (training provided)
• To be punctual, with excellent customer service skills and a positive attitude
• Hold a full, clean driving license (van sharing in most cases)
• Build relationships based on trust and respect and serve as a great ambassador for Bromford.

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

This is a mobile role covering Cheltenham and surrounding areas, so you'll be traveling extensively. Be sure you live close enough to easily cover these areas.

Due to the nature of the role, a Basic DBS check will be required to ensure a secure environment. Ready to embark on this versatile journey? Apply now!

Swift action required! The closing date for applications is just around the corner on 11th November 2024. If you have any queries or need assistance, feel free to reach out to Natalie, our Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.

Seize this opportunity now! In the event of a high volume of applications, we reserve the right to close the vacancy early. Don't miss your chance to join us on this exciting journey! Apply promptly.

Join Our Dedicated Team and Make a Difference!

Contract: Permanent

Hours: 40 hours per week

Location(s): Burntwood and surrounding areas

Are you a skilled landscaper or grounds maintenance professional looking to make a difference? At Bromford, we're seeking individuals with experience in maintaining communal green spaces and clearing homes and gardens.

Why Join Us?

If you're looking to be part of an organization recognized as a Great Place to Work, where you can put your landscaping and grounds maintenance skills to good use, then look no further. At Bromford, you'll help us create and maintain safe, vibrant communities that people are proud to call home.

At Bromford, we value our employees and strive to create a supportive and rewarding work environment. If you are passionate about making a positive impact in the community and want to grow your career with us, we want to hear from you!

Benefits Package:

Access to a stocked van (shared use) and a fuel card.

27 paid holidays per year, plus bank holidays and the option to buy/sell up to 5 days annual leave

A choice of two pension schemes, with employer contribution rates of up to 10% of salary

£500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership

⚕️ A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support and rewards for healthy habits

️ Retail discount schemes to help you save on spending such as food shops, clothing and technology

…..And something we’re really proud about – a £30 monthly drinks card that you can use to buy hot or cold drinks while you’re working! ☕

What we're looking for:

We are looking for someone who can work independently and as part of a team, delivering high-quality service to residents. This physically demanding role requires you to work outdoors year-round, in all weather conditions, while maintaining accurate records and sharing best practices to continuously improve our service. You will also need:

• Experience in grounds maintenance or landscaping.
• Ideally hold NPTC or Lantra qualifications in brush cutter, pedestrian mower, ride-on mower, hedge cutter, and PA1 and PA6 for pesticide spraying (training available)
• A strong understanding of health and safety and COSHH requirements
• To be comfortable with basic IT and mobile devices (training provided)
• To be punctual, with excellent customer service skills and a positive attitude
• Hold a full, clean driving license (van sharing in most cases)
• Build relationships based on trust and respect and serve as a great ambassador for Bromford.

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

This is a mobile role covering Burntwood and surrounding areas, so you'll be traveling extensively. Be sure you live close enough to easily cover these areas.

Due to the nature of the role, a Basic DBS check will be required to ensure a secure environment. Ready to embark on this versatile journey? Apply now!

Swift action required! The closing date for applications is just around the corner on 11th November 2024. If you have any queries or need assistance, feel free to reach out to Natalie, our Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.

Seize this opportunity now! In the event of a high volume of applications, we reserve the right to close the vacancy early. Don't miss your chance to join us on this exciting journey! Apply promptly.

Are you an experienced coordinator, preferably with a background in housing? Are you ready for a new opportunity where you can help keep people, their homes, and families safe? If so, Bromford has a place for you.

As a Defects Coordinator, you’ll play a crucial role in delivering a reliable defects rectification service. You’ll serve as the main point of contact for internal and external customers, collaborating with developers to resolve defect issues in accordance with contractual requirements and performance standards.

As a defects coordinator, you’ll act as the first point of contact for customers, providing first-class customer service while resolving defects in their new homes. You’ll collaborate closely with our development team and other internal departments to share information quickly and efficiently.

Your role will involve conducting basic defect diagnosis, seeking technical assistance when necessary, and performing site visits to gather further details. You’ll coordinate end-of-defects inspections, manage paperwork, and work with external stakeholders to ensure defect resolution is completed promptly. Additionally, you’ll gather and report data to support service delivery and assist the aftercare manager, while also participating in projects aimed at enhancing systems and processes for continuous improvement

This role is available as a full time 2 year fixed term contract. You’ll be based form our office in Tewkesbury and will visit customers in their homes at least one day per week. A full driving licence and access to a vehicle is required.

As a Defects Coordinator, you will have:

• Experience in customer service or housing environments
• Problem-solving skills with the ability to take ownership of issues and follow them through to resolution
• Commitment to delivering exceptional customer service
• Strong relationship-building skills across multiple teams, both internal and external
• Excellent communication skills and a collaborative approach
• A flexible mindset and willingness to go above and beyond
• Proficiency in Microsoft, including a good working knowledge of Excel

Your previous experience may be in roles such as customer care coordinator, customer improvement coordinator, repairs handler, repairs administrator, defects administrator, new homes administrator, asset management coordinator, amongst others.

Closing date for applications is 31 October with interviews taking place 8 November

Please note: The advert may close before the deadline if we receive sufficient interest and recommend you complete your application as soon as possible.

Do you have a proven track record of project management in a variety of new build development and housing settings? If so you belong at Bromford.

We’re looking for a project manager to design and deliver of a range of house-building projects, including land-led schemes through our in-house contractor, Bromford Development Limited, as well as Section 106 acquisitions and package deals.

You’ll bring strong organisational skills, resilience, and a genuine passion for your work. As well as a sharp eye for technical detail and maintain a strong commercial focus. Your expertise in robust project management and accurate forecasting will be essential, covering areas such as handovers, cash flow, and charging activities to support business planning. The role requires the preparation of reports for the senior leadership team, investment forum, and board, while serving as a key advocate for the New Homes team.

You will ensure that all projects are delivered in accordance with established policies and procedures, meeting audit compliance and securitisation standards, and adhering to relevant health and safety/CDM requirements. You will also focus on the end customer experience, whether for homes intended for sale or letting, collaborating closely with your peers to ensure a seamless process from start to finish.

This role is permanent and full time. You can be based from either of our main offices in Chipping Sodbury or Tewkesbury with regular travel across Gloucestershire, Bristol and surrounding areas. Regular home working is also available. A basic DBS and consumer check are required.

You will have:

• Experience of the design and construction process, financial appraisal tools, contract negotiations and charging requirements
• Experience of leading and motivating a team of external consultants and working alongside colleagues and other partners to deliver a range of projects and schemes.
• Great communication skills, who can work across all levels of the organisation and encourages peer to peer collaboration and team work. Able to build trust, respect and rapport at all levels.
• Membership of, or working towards, a professional qualification (E.g. CIOB/RICS)
• Experience of delivering Homes England grant-funded programmes
• Thorough knowledge of the development delivery process

Closing date is 31 October with interviews taking place 7 and 8 November.

If this opportunity catches your eye and you would like to start an exciting, fresh new challenge then we’d love to hear from you.

Are you passionate about making a real difference to people's lives? Do you combine exceptional customer service skills with resilience under pressure and strong attention to detail? If you're ready to join an award-winning housing association where your work truly matters, you belong at Bromford - proudly recognised as a Great Place to Work.

We are seeking a skilled Complaints Case Handler to join our team. In this role, you will manage a caseload of complaints, building great relationships with our customers to reach resolution. You will do this by having great conversations, working diligently, and at pace, to ensure the right resolutions for our customers. Your responsibilities will include investigating and resolving customer complaints without the need to escalate, writing clear and concise explanations for complaint resolutions and maintaining accurate records.

This position is full-time, permanent and subject to a DBS check

The ideal candidate will:

• Have a natural curiosity to investigate and resolve complaints
• Be resilient and capable of working under pressure in a fast-paced environment
• Be experienced in handling and resolving difficult conversations, as well as the ability to challenge other business areas when necessary
• Have experience in prioritising own workload and time management skills
• Have the capacity to work self-sufficiently and use your initiative
• Be IT proficient
• Be able to drive with access to a vehicle (desirable but not essential).

We value accurate record-keeping and a commitment to doing the right thing at the right time. Your interpersonal skills should include understanding others’ feeling and perspectives, emotional intelligence, and active listening. Problem-solving abilities and the capacity to remain calm under pressure are crucial for this position.

The successful applicant will possess clear communication skills, both verbal and written, and be professional at all times.

If you believe you have the skills and qualities we're looking for, we encourage you to apply.

Please submit your application by Sunday 27 October, 2024. Interviews will take place week commencing Monday 4 November at Venture Court, Wolverhampton (WV10).

Join Our Team as an experienced Programme Support Planner ️

Contract: Fixed term contract for 12 months

Hours: Full time

Location(s): Tewkesbury

We are seeking a Programme Support Planner to join our team and play a vital role in delivering a cost-effective, customer-focused maintenance service within our Planned Programme Delivery teams. In this role, you will be responsible for scheduling engineers' diaries to ensure they can complete the maximum number of jobs in a working day, maximising productivity while keeping our customers informed every step of the way.

You will be a key player in managing the delivery of planned, cyclical, and reactive maintenance services, ensuring everything runs smoothly and efficiently. From coordinating schedules to communicating with customers, you will be the central point of contact for ensuring that our services are delivered on time, within budget, and with the highest level of customer satisfaction.

We are looking for someone with previous experience in a coordinator or planner role, preferably in a similar environment. You should have strong IT skills, with the ability to use scheduling software and other tools to manage the daily operations of our maintenance teams. Excellent communication skills are essential, as you will need to liaise with both engineers and customers to ensure everyone is informed about what’s happening and when.

In addition to your technical abilities, you should have a strong background in customer service. We pride ourselves on delivering a high-quality service, and we are looking for someone who can maintain and enhance our reputation by putting the customer at the heart of everything we do.

This is a great opportunity for someone who is organised, detail-oriented, and thrives in a fast-paced environment. If you are passionate about planning, have the skills to optimise schedules, and are committed to delivering outstanding service, we would love to hear from you.

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

Join us for a full-time adventure in our 'roaming' position. Based in Tewkesbury, you'll enjoy a flexible week split between workspaces and home, offering the perfect balance.

Due to the nature of the role, a Basic DBS check will be required to ensure a secure environment. Ready to embark on this versatile journey? Apply now!

Benefits of belonging at Bromford

Joining Bromford isn't just about a job; it's about a community that values you. Here's a glimpse of the benefits you'll enjoy:

27 days annual leave, plus bank holidays and the option to buy or sell up to 5 days leave each year

£500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership

A Performance Related Pay scheme based on organisational and individual performance

️ Retail discount schemes to help you save on spending such as food shops, clothing and technology

⚕️ A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support and rewards for healthy habits

A choice of two pension schemes, with employer contribution rates of up to 10% of salary

As a certified Great Place To Work, we value your well-being and offer a comprehensive benefits package. Apply now, and let's make Bromford the next exciting chapter in your career!

Swift action required! The closing date for applications is just around the corner on 7th November 2024. If you have any queries or need assistance, feel free to reach out to Natalie, our Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.

Seize this opportunity now! In the event of a high volume of applications, we reserve the right to close the vacancy early. Don't miss your chance to join us on this exciting journey! Apply promptly.