About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Logistics Porter Norfolk and Norwich University Hospital, Norwich, NR4 7UY Permanent/ Full time 37.5 hours per weekShift patterns Monday
- Sunday 7am
- 6:30pm weekdays/ Weekends 7am-5:30pm£12.08 per hour per annum plus Serco benefits Serco are recruiting for a Logistics Porter to join our team based at Norfolk and Norwich Hospital based in Norwich. This role will ensure the efficient, timely and safe movement of Logistical Stores, Linen, & Waste around the hospital site.
Main Accountabilities:
- Ensure the safe movement of hospital logistics stores, waste, and linen by use of electric vehicles around the hospital site as stated in the Service Level Specification.
- Receipt, sort, store and prepare for collection all types of waste and linen to ensure the efficient disposal as specified in company policies.
- Drive electric vehicles in specified areas adhering to Health and Safety procedures and work instructions.
- Report machinery faults including pre-shift inspection of electric vehicles or Health and Safety hazards to the department team leader for action and resolution.
- Ensure that high personal hygiene and infection control standards are maintained in relation to personal tasks.
- Ensure that all work, records, and paperwork is carried out in line with Health and Safety, Quality and Serco and Trust policies and procedures.
- Maintain accurate records and filing systems both manually and computer in a timely and effective manner.
What you’ll need to do the role:
- Good Communication Skills e.g. communicating with Trust staff and colleagues.
- Good Customer Care Skills, e.g. for communicating with the staff and suppliers.
- Completing of mandatory training, e.g. manual handling/risk assessment/fire safety training, delivering skills training to staff when required.
- Must be flexible and adaptable.
- To prioritise own workload effetely and in a manner that maintains quality.
- This role will require the candidate to be able to physically manoeuvre loads in tight spaces, driving electric vehicles, push Bins, Cages, wheeled trolleys, & linen and lift bags,
- Be open to working in the loading bay with exposure to adverse weather conditions.
- Be open to working with general / hospital environment / with exposure to soiled linen.
What we offer:
- Salary: Competitive salaries with annual reviews.
- Pension: Up to 6% contributory pension scheme.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
