Total 53 customer service job vacancies in lowestoft suffolk nr32 4aq

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Customer Support Team Leader
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £12.74 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary, mediators, and management.
• Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives using Standard Operating Procedures (SOPs) and other continuous improvement tools.
• To assist in the delivery of performance against targets.

Requirements:

• Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
• Experience of working in an administrative role in a customer focussed environment
• Proficient with IT and Microsoft Software packages
• Excellent communication and organisational skills

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Admin Officer
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £11.59 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Provide professional friendly support and guidance to users of online services via a variety of channels (telephone, webchat, email), in line with quality standards, to ensure the delivery of a high quality user-focused service on a daily basis and deliver a service focused on quality as well as timeliness
• Triage users to relevant services, using HMCTS prescribed service scripts and knowledge base on a daily basis, to ensure users get the right information they need at the right time, so that everyone understands what is needed and what will happen
• Jurisdiction-related administration using HMCTS predefined protocols and processes to process non-automated work
• Undertake case-readiness assessment and progress the case to the next phase, and providing information to allow users to understand what the next stage is and what they can expect next
• Identify users requiring extra/different support and undertaking basic assessment of users' Assisted Digital needs, in accordance with procedure and referring suitable cases to a third party supplier on a daily basis, to ensure users understand and can participate in the new digital process
• To handle, and where possible resolve, first contact user complaints in accordance with predefined HMCTS policy and procedures so that users feel they have been listened to and that their complaint has been handled fairly. Update the CRM system so details do not have to be repeated to a different CTSC Support Officer
• Read relevant Knowledge articles to maintain accurate and up-to-date knowledge of processes and systems, to be able to provide users with the right information, when they need it with no delay or confusion
• Proactively engage with HMCTS workforce planning / shift allocation tools to ensure business requirements are being met
• Work as part of the team in considering continuous improvements necessary for effective delivery and feeding these into the wider CI channels

Requirements:

• Able to follow well established processes and detailed instructions.
• Strong administrative skills with proficiency in Microsoft Office packages
• Excellent communication skills, both written and verbal.

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Local Service Manager Position
Salary: £40,102.32 to £42,213.00 per year + benefits
Location: Salisbury, Wiltshire
Hours: 37.5 hours per week (Monday - Friday)

Time Recruitment is excited to partner with a well-established care provider that delivers supported living services across the UK. We are currently seeking a Local Service Manager to oversee the supported living services in Salisbury and Basingstoke.

The Local Service Manager will be primarily based at the Salisbury facility, with occasional travel to the Basingstoke service required every few months. These facilities provide support for clients facing homelessness, substance misuse issues, and mental health challenges, typically accommodating residents for up to two years before they transition to more independent living.

Benefits:

25 days holiday (30 after 5 years) plus public holidays.
Pension scheme with employer contributions.
Discounts from major retailers and health plans.
Life assurance and flexible working arrangements.
Cycle to Work scheme and extensive learning opportunities.

Responsibilities:

The Local Service Manager will lead service delivery and manage the team in collaboration with the Area Service Manager.
Build relationships with partners, stakeholders, and external agencies.
Oversee service standards and financial performance, managing the budget.
Recruit and develop staff while ensuring flexibility in working hours.
Ensure health and safety compliance.

Skills and Experience:

Management experience in a similar setting with strong leadership and problem-solving skills.
Excellent communication, calm under pressure, and a compassionate, hands-on approach.
Experience in personalized support for client development.
Proven ability to collaborate with statutory and voluntary partners.
Full, valid driving license required for travel.

To apply for the Local Service Manager position, please contact Jack at Time Recruitment today!

*Please Note, we are unable to offer sponsorship on this position*

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Lewis Ashcroft and Service Care Solutions are proud to be assisting Suffolk County Council in recruiting for the role of Youth Justice Service Practitioner.

Location/Working Arrangements:

• Hybrid working: Minimum two days in the office each week (Constantine House, Ipswich).

Contract Details:

• Hours: Full-time, 37 hours per week (9:00 AM - 5:30 PM)
• Rate: £17.29ph - £20.48ph

Key Responsibilities:

• Work directly with children, young people, and families to deliver intervention programmes that prevent offending and anti-social behaviour.
• Provide Restorative Justice interventions, including working with victims of youth offending.
• Use Suffolk Signs of Safety principles to assess, plan, and review cases.
• Collaborate with multi-agency teams and provide court duty cover when required.
• Maintain accurate records and adhere to safeguarding procedures.

About You:

• Relevant qualifications or equivalent experience in Youth Justice or a related field.
• Strong communication and interpersonal skills to engage with young people and their families.
• Knowledge of restorative justice, child development, and safeguarding frameworks.
• Ability to manage cases and work effectively as part of a multi-agency team.

Benefits:

• Opportunity to make a significant impact on the lives of young people and their families.
• Work with a supportive, multi-agency team committed to improving outcomes.

To Apply:
For more information or to apply for this role, please contact Lewis Ashcroft at Service Care Solutions.

Email: lewis.ashcroft@servicecare.org.uk
Phone: 01772 208962

we are looking for an experienced and reliable Handy Person to join our growing team, providing essential maintenance services across the ipswich area. In this role, you will be working within our maintenance team, servicing both empty and tenanted properties. The position involves a wide range of tasks, including repairs, general maintenance, and renewals, such as changing taps, painting walls, and other general household upkeep.
We are seeking individuals who can consistently deliver work to a high standard and ensure complete customer satisfaction by completing jobs 'Right First Time.'

Key Responsibilities:

• Conduct repairs and maintenance on both empty and tenanted properties.
• Perform tasks such as plumbing, painting, minor carpentry, and other maintenance work.
• Ensure all work is completed to a high standard, ensuring customer satisfaction and meeting company standards.

Requirements:

• Full UK driving licence.
• Proven experience in domestic repairs and general property maintenance.
• Strong attention to detail and a commitment to delivering quality work.
• Ability to work independently and efficiently manage your time.

How to Apply:
If you are a skilled and experienced Handy Person with a dedication to quality and customer satisfaction, we would love to hear from you. For more information, please contact Jorden at 01772 208967
If you are a skilled and experienced Handy Person with a dedication to quality and customer satisfaction, we would love to hear from you. For more information, please contact Jorden at 01772 208967 or send your CV to
Jorden.thompson@servicecare.org.uk.

Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician who has previous experience installing, servicing and maintaining lab equipment is required for a well-established company based in Bury St Edmunds, Suffolk, East Anglia.


SALARY: £40,000 - £47,000 per annum + Benefits (see below)

LOCATION: 50% of your time will be working at client sites, spanning UK and International locations. The other 50% of your time will be working from the office in Bury St Edmunds, Suffolk, East Anglia (IP28)

You must hold a full driving license and have your own vehicle as there is no public transport to the site. A company van is provided for working hours only.

JOB TYPE: Full-Time, Permanent


PLEASE NOTE: Applicants must be authorised to work in the UK


JOB OVERVIEW

We have a fantastic new job opportunity for a Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician who has previous experience installing, servicing and maintaining lab equipment.

Working as the Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician you will travel to client sites to install, commission, maintain and repair specialist flow chemistry equipment. Additional training on this range of specific flow chemistry equipment will be provided. Although you will need previous experience installing and servicing general lab equipment.

As the Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician you will also be responsible for training new and existing users in the operation of the flow chemistry system, reactors and software, in addition to providing remote support when you’re back working in the office.


APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.


DUTIES

Your duties as the Field Service Engineer / Laboratory Equipment Installation and Maintenance Technician include:

• Training new and existing users in the operation of the flow chemistry system, reactors and software

• IQOQ certification of the newly installed flow chemistry systems – worldwide

• Perform maintenance and upgrade services on-site in laboratories and at the factory

• Discussing applications and gathering information from customers experiences

• Ensure customer satisfaction by advising customers on preventative maintenance and repair

• Technical support to customers by phone and email

• Creation of technical bulletins and guides


CANDIDATE REQUIREMENTS

• Previous experience in a laboratory service or installation role

• NVQ Level 3 or Higher Diploma / Degree in engineering or chemical engineering (or equivalent)

• Good logical troubleshooting techniques

• Strong written and verbal communication skills

• You enjoy travelling and visiting customers

• Able to work with minimal supervision after training

• Ability and desire to travel internationally

• You must hold a full driving license and have your own vehicle as there is no public transport to the site. A company van is provided for working hours only


DESIRABLE EXPERIENCE

• Experience within a scientific industry and working in a laboratory environment

• Electro-Mechanical experience

• Experience in working overseas


BENEFITS

• 25 days annual holiday + bank holidays

• Laptop and phone provided

• Expense paid travel and subsistence

• Training and support will be provided to build confidence and ensure success in this position

• Company pension contribution

• Free on-site parking

• Modern facilities within commuting distance of Norwich, Ipswich, Cambridge and surrounding areas


HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P12758

Full-Time, Permanent Engineering / Chemical Engineering Jobs, Careers and Vacancies. Find a new job and work in Bury St Edmunds, Suffolk, East Anglia. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ

Customer Service Specialist - Aerospace & Defence Road Logistics | United Kingdom |

Join our team on this exciting journey of providing exceptional customer service in KN Bristol.

YOUR ROLE

We are looking for someone to offer high levels of customer service and operational support to our Aerospace and Defense client base by managing and overseeing shipments. Compliance is crucial in this sector, so attention to detail is essential for success.

YOUR RESPONSIBILITIES

• To efficiently process bookings from clients and overseas agents onto the system;
• Provide operational support for the Freight Account Managers when required;
• To liaise with all relevant parties throughout the shipment to organise the movement of goods;
• To deal with any issues that may arise during a shipment and ensure the client and/or Freight Account Manager is updated;
• To process sales and purchase invoices of the branch;
• Working at all times to enable and develop a team culture;
• Completing any reasonable task requested of you by your supervisor/manager promptly;
• When deemed necessary, aiding in the completion of other departmental work to ensure efficiency and effectiveness of the department as a whole to ensure customer service, internal or external, is continually maintained.

YOUR SKILLS AND EXPERIENCES

• Excellent customer service skills;
• Have a strong attention to detail and accuracy;
• Strong communication and interpersonal skills;
• Strong organisational skills with the ability to manage conflicting priorities;
• Secondary school education or equivalent with ability to use Maths and English to an operational and professional standard.

#LI-JD4

GOOD REASON TO JOIN

If you are interested in becoming a valued member of our team, rest assured that your commitment and expertise will be rewarded. You will have the opportunity to join the contributory Kuehne+Nagel pension plan and take advantage of our Route 2 Rewards scheme, which includes discounts, benefits information, recognition, and access to our wellbeing center. We also prioritize the well-being of our colleagues and their immediate family through our employee assistance program, which provides 24/7 access to GP, legal, and financial advice, as well as mental health counseling. Our organization is proud to hold the Gold Covenant and we are a forces-friendly employer, recognizing the skills, expertise, and value that service leavers bring to our team.

ABOUT KUEHNE+NAGEL

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

Joana Dias
joana.dias@kuehne-nagel.com

Our Client based in Suffolk are currently recruiting for a Building Safety Compliance Manager to join their Housing Team.

This is a full time, permanent role based in Ipswich offering hybrid working and a salary between £44,428 - £46,464 per year.

The purpose of the role is to provide a comprehensive, high quality, customer focused Service to the Council for the effective maintenance and improvement of the housing stock and local environment, with specific emphasis on responsibility for managing compliance and building safety matters to all Council properties and customers, the postholder will ensure all aspects of the Building Safety Act and other Health and Safety legislation is met within legal, financial, time and policy constraints.

Responsibilities:

2. To work with other M&C teams, Service Areas and Stakeholders to ensure all compliance inspections (not exhaustive) are carried out at the appropriate frequencies and in a timely manner, and where necessary, ensure all rectification actions are appropriately allocated and completed to a high standard and recorded as such to maintain a compliant and safe environment for all residents and visitors:

• Annual Gas Safety Inspections
• EICR Electrical Inspections to individual properties and Landlords supplies
• Fire alarm testing
• Emergency lighting checks
• Fire risk assessments
• Water Risk Assessments
• Legionella Inspections
• Lift Inspections
• Portable Appliance Testing
• Lightening Conductor Inspections
• RIDDOR reporting
• Asbestos Management
• Fire fighting equipment including AOV's, Sprinkler Systems and Dry Risers
• Near miss reporting

Requirements:

• Building services related degree or equivalent professional building services related qualification e.g. MCIOB, MRICS
• 5 years qualitative experience
• Demonstrable experience of H&S compliance in all M&E fields of work and experience of monitoring and managing all associated compliance.

If interested or require further information please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

About the role

Availability Window Days From time To time Sun 10:00:00 16:00:00 Tue 07:45:00 12:30:00 Wed 12:00:00 19:15:00 Sat 12:00:00 21:00:00

Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

You will be responsible for

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Dealing with customer complaints and feedback in a professional manner, always sending customers home happy.
• Accurately recording any customer details and treating this information confidentially.
• Carrying out safe & legal checks on the desk that you are trained for, reporting any next steps to the Shift Leader/Team Manager.
• Recording and disposing of waste in a responsible manner, including following food waste and recycling routines.
• Accurately recording and processing returned items from customers.
• Signing in visitors, ensuring they are aware of the health, safety and fire procedures for the store.
• Controlling keys that may be stored at the desk correctly.
• Liaising with Shift Leaders, Managers and Security, communicating clearly.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Working across the store in our service, picking and replenishment areas where required.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being yourself, living our values, making everyone feel welcome and always following our policies.

You will need

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

Job summary
Are you considering a change in your veterinary career?

Are you looking for a career with variety and flexibility in the work you do?

Do you want a role safeguarding standards of animal health and welfare, protecting Great Britain from exotic notifiable diseases?

Many of the skills and competences already acquired in veterinary positions elsewhere will be applicable and valued in veterinary roles within APHA. Why not explore a change, a new veterinary path, one that can have far reaching impacts?

Why not join us and make a difference?

Job description
This veterinary role involves a wide range of work including, but not limited to, the following:

Undertake disease investigations in farm animals and wildlife by conducting post-mortems and diagnostic sampling.
Obtaining relevant history from vets and farmers for investigating disease and to provide data for disease surveillance.
Using laboratory testing for diagnosis or to rule out diseases.
Collating, reporting and discussing findings with veterinary clients, farmers and APHA colleagues.
Providing advice on diseases and making recommendations on disease control and prevention.
Conducting farm visits to investigate for possible new diseases, zoonoses or potential threats to the food chain.
Opportunity to work with other veterinary and industry stakeholders, participate in knowledge exchange and influence standards of animal health and welfare.
Conducting surveillance for notifiable disease, through sampling and gross diagnostic pathology.

We are working with a global engineering client based in Gloucester. The position involves the setting and testing of capital equipment for the Lead Acid Battery Industry prior to despatch, commissioning in our customer’s overseas factories. The role will involve frequent international travel.

In your first few weeks in this Service Technician role, you can expect to:

• Set and test the company's full range of battery assembly equipment
• Final testing and assembly of machinery in preparation for inspection and despatch
• Installation and commissioning of equipment at the clients location
• Train customer's staff at various levels at customer's overseas premises
• Report writing and recommendations following all visits

To apply for this Service Technician role, your soft skills, expertise and experience should include:

• An ONC or HNC in Engineering (advantage)
• Mechanically based skill-set with a proven track record of mechanical assembly and fault diagnosis
• Ability to use measuring equipment such as Micrometre and Vernier callipers with an attention to detail
• The ability to read and interpret mechanical assembly drawings, pneumatic drawings and circuits

In return you will receive

• An excellent remuneration package dependent on experience
• Working a 9-day fortnight, every other Friday off !
• Group Life Assurance
• Excellent pension and welfare package.
• Employee incentive plan

To apply for this full-time Service Technician job in Brockworth, please click on apply your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

Or for more information get in touch with sarah.bridges@jonlee.co.uk. We'd love to help you get your next role and enable you to fulfil your professional ambitions.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Your new company
An acquisitive and positive organisation with offices based in Newmarket.

Your new role
This is an exciting opportunity to join my client as a Customer Services Team Leader. The purpose of the Customer Services Team Leader role is to be responsible for overseeing the daily operations of the dispatch team, ensuring efficient and timely coordination of engineers. This role involves managing dispatch staff, optimising dispatch procedures, and maintaining effective communication with engineers and other stakeholders. Key responsibilities include but not limited to:

• Lead, mentor, and supervise the dispatch team, including scheduling shifts, assigning tasks, and monitoring performance.
• Oversee the dispatching of Engineers, ensuring that all operations are conducted efficiently and in accordance with company policies.
• Facilitate clear and effective communication between dispatchers, engineers and other departments.
• Track and analyse key performance indicators (KPIs) related to dispatch activities.
• Address and resolve operational challenges, including emergencies and delays.
• Ensure accurate documentation of dispatch information for reporting and compliance purposes.

What you'll need to succeed
To succeed in this job, you will require:

• Minimum of 3-5 years of experience in dispatching, logistics, or a similar role
• Minimum of 1-2 years in a supervisory or leadership position.
• Excellent communication and interpersonal skills.
• Analytical skills to assess performance metrics and implement improvements.

What you'll get in return
In return, you will have the chance to lead and mentor a proactive and experienced team.

• Monday to Friday-40 hour week
• £27,040 + discretionary KPI bonus
• Added value benefits
• Breakfast club and social events
• On-site parking

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you passionate about making a difference in mental health care? Join a dedicated team at a 23-bed rehabilitation service in Bury St Edmunds, where you'll provide crucial support to women with Personality Disorders and other mental health challenges.

Location: 23-Bed Rehabilitation Service, Bury St Edmunds
Salary: From £13.00 per hour (PAYE inclusive) + Uplifts for nights and weekends. Please note rates for this role will be paid PAYE we are unable to pay via Limited Company or Umbrella.
Shift Pattern: Flexible shifts to suit your schedule, Long Days and Nights available.

Role Overview: As a Mental Health Healthcare Assistant, you will work across two wards, delivering person-centred care and therapeutic interventions. You'll play a key role in helping residents on their journey towards recovery and independence.

Key Responsibilities:

• Provide personalised support to women with Personality Disorders, including Emotionally Unstable Personality Disorder (EUPD).
• Implement individualised care plans and therapeutic interventions.
• Assist with daily living activities, including personal care, medication management, and meal preparation.
• Facilitate group activities, therapy sessions, and recreational outings.
• Collaborate with a multidisciplinary team, including psychiatrists, psychologists, nurses, and occupational therapists.
• Maintain accurate records of observations and interventions.

Requirements:

• Previous experience in mental health or rehabilitation settings, particularly with Personality Disorders or EUPD, is highly desirable.
• Reliable, punctual, and able to meet scheduled commitments.
• Compassionate, non-judgemental approach to supporting individuals with complex needs.
• Excellent communication and interpersonal skills.
• Commitment to promoting dignity, respect, and autonomy for all residents.
• Car Driver would be beneficial due to service location

What We Offer:

• All compliance costs covered
• Free uniform
• Registration and referral bonuses
• Flexible shifts to fit around your commitments
• Weekly payroll

How to Apply: If you're interested in this rewarding opportunity, please apply or contact Rebecca Hyde at rebecca.hyde@servicecare.org.uk.

When you join B&Q, you become part of our family. A family full of truly decent people who value each other for who they are and together believe that anyone can improve their home to make life better. You'll work to make millions of customers' home improvement dreams come true, while we do the same for your career goals too.

As a customer advisor, you're expected to give great service and product knowledge to every customer. They understand a wide range of customers' needs and know how to offer the right information. You represent our brand, keep our stock moving and ultimately create the best customer experience.

Key Responsibilities:

-Practice actively approaching and engaging with customers, demonstrating great conversations, and helping them find what they need.

-Shadow colleagues to understand best practices in customer service and teamwork.

-Learn customer communication types, challenges, and the escalation process.

-Understand the importance of customer feedback and how to use it to improve service and processes.

-Maximize sales by using available tools and systems, ensuring customers have everything for their projects.

-Learn department processes, product availability, and legal compliance to better serve customers and support the store.

What you'll need to succeed:

- A passion for learning and wanting to develop new skills and put into practice what you are learning.

-Be hardworking, looking for variety and a fast-paced working environment, with an opportunity to learn in all areas of the shop floor.

- Be committed to your apprenticeship, completing it, and achieving your qualification.

What your apprenticeship includes:

-A mixture of face to face and virtual catch ups with your learning coach every 4 - 6 weeks

- A mixture of on and off the job training, including workshops and webinars

- Feedback sessions to discuss progress

- Obtain Functional Skills in English and Maths (if you don't already have GCSE)

At B&Q, you will be working towards the Customer Service Specialist Level 3 Apprenticeship over the course of 18 months.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.