Total 36 customer service job vacancies in liverpoolprestonmanchester m1 3bn

Your new company
Hays are recruiting for a temporary Customer Support Administrator. This role is a temporary position until the end of the year Dec 2024 to help out with an administration project. Manchester City Centre, fully office based.
Your new role
You will be responsible for full administrative support, handling customer enquiries regarding account administration, handling payments, technical support, financial support. The role will involve a high level of data support, searching accounts, logging information, sending emails and letters, scanning information and any other duties required via the wider team.
What you'll need to succeed
You will have previous experience in a similar role, you will have excellent IT skills, strong attention to detail, you will be able to follow processes, you will be efficient and able to start work at short-notice. You will be able to commit to a project until the end of the year Dec 2024.
What you'll get in return
This role is immediate starting, excellent business and working conditions. Competitive pay, opportunity for extension of assignment performance and business needs dependent.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This well-established and successful organisation is seeking some temporary administrators to support an ongoing project.
Your new role
You will be responsible for inputting customer data onto the internal database, updating customer records, contacting customers to update their details and chasing for any missing information. You will also be supporting the team with any ad-hoc duties needed by the team.
What you'll need to succeed
Your previous experience within administration and data entry will help you succeed. You're immediately available for work and can access the office in Manchester City Centre 5 days a week. You have great attention to detail and are well-organised. You're a good communicator, with great written and verbal communication skills.
What you'll get in return
You will receive an excellent rate between £12.50 - £13 per hour, plus holiday pay. You will be working for a well-known and established organisation where you will go through some excellent training and have the opportunity to develop your skills.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
This manufacturing company is seeking a Customer Service Coordinator to join their team due to the growth and success that they're having.
Your new role
You will be responsible for providing excellent customer service, including processing customer orders, handling customer queries and complaints, providing quotes, liaising with suppliers, dealing with deliveries and more. You will also be liaising with various internal departments and building effective relationships.
What you'll need to succeed
You must be fluent in another European language, e.g. French, Spanish, German, Russian, Italian, etc. for this role. Your previous experience working within a manufacturing environment and within customer service administration will help you succeed in this role. You will also be able to access the office in Middleton. You will have excellent customer service skills, along with excellent attention to detail and organisational skills. You're a team player and have a brilliant work ethic.
What you'll get in return
You will receive an excellent salary of £25,000. Hybrid working is also available after you have gone through their training programme, and after around 3 months, you will be able to work from home 2 days a week. Other benefits include a great holiday allowance, pension, private healthcare and much more.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join us as a Customer Service - Personal Banker in Manchester

• You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
• We’ll look to you to proactively find ways to continually enhance our customer banking experience
• We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

What you'll do

As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:

• Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
• Completing general banking requests such as payments, balance enquires and transfers
• Helping customers to understand the different ways they can bank with us and the range of services we can offer
• Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

The skills you'll need

To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:

• A passion for customer service and strong attention to detail
• The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
• Strong interpersonal skills and the ability to work well as part of a team
• The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours

• Full time – 35 hours
• 6 month fixed term contract
• You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

How we'll reward you

Salary: £24,750 per year (pro rata for hours worked)

You’ll join on a competitive salary of £24,750 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.

Role overview

We’re searching for an incredible Customer Service Executive - Property (Assistant Property Manager) to join our team on a fixed
term 12 month contract! You will act as the first point of contact for the team’s enquiries in a fast paced, reactive environment,
ensuring a first class experience is delivered.

What do we offer?

• We offer amazing benefits such as enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers
Friday, enhanced sick pay, study support, cash plan and much much more!

• We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that
you deserve to celebrate special moments with your loved ones. Family always comes first at ub!




What will you do?

Property Management

• To ensure our customers and their properties are cared for and maintained to the highest possible standards, in line with
budgets, service level agreements and regulatory requirements

• To act as the first line for all customers, dealing calmly and confidently with reactive issues, following them through to
resolution (or escalating as appropriate).

• To receive, review and feedback key concerns from weekly property inspections carried out by onsite staff, with the
appropriate follow-up.

• To work in partnership with the PM in the delivery of day-to-day planned, reactive and cyclical maintenance and any works,
acting as the daily point of contact for contractors.

• To support residents on site with their queries such as noise and ASB complaints, seeing issues through to resolution,
liaising with third parties as required.

• To co-ordinate the processing of insurance claims in a timely manner.

• To effectively manage the site service schedule and planned maintenance schedule in line with required works and statutory
compliance requirements.

• To ensure all sites as well as residents/contractors/landlords are compliant with statutory and contractual obligations
including RICs, TPI as well as all compliance and Health and Safety regulations

• To support key processes such as section 20’s, with oversight of enquiries such as contract renewals, utility renewals,
insurance claims and renewals, H&S reports and accompanying actions.

• To provide information for Management Information Packs and work with the Legal and Compliance team for Leaseholders and
Solicitors prior to the sale of a leasehold property, responding to customer enquiries as required.




Customer Partnership

• To build and maintain client relationships to develop strong and lasting partnerships and loyalty, with high levels of
quantifiable customer satisfaction.

• To liaise with tenants, landlords, directors, contractors and other parties to ensure all services are delivered to the
highest standards and expectations are fully met.




Financial Management

• To manage all works and spends in line with budget, maintaining close oversight and control.




What are we looking for?

• Experience working within a fast paced customer service environment

• Residential property management experience is hugely advantageous, but not essential.

• ARLA qualification (desirable)

• Knowledge of principles of customer service excellence.

• Strong organisation skills and the ability to manage multiple and often conflicting deadlines.




We’re not your usual property company. We’re the North West’s leading property managing agent!




At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to
our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for
bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst
unleashing your true potential.

So, what do you say – interested?




Don’t meet every single requirement? Don’t count yourself out just yet. Studies have shown some individuals are less likely to
apply to jobs unless they meet every single qualification. At ub we are dedicated to building a diverse workplace based on merit,
great work ethics, and character.




So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job
description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. We are an equal
opportunity employer so we invite applicants to contact us to identify any additional support you may need during the recruitment
process.




Apply now and join a fantastic organisation that truly believe that our people should be at the heart of all our decisions!

Do you want to play a key role in shaping the future of travel in Greater Manchester? Are you passionate about leading and inspiring your team to deliver excellent customer service? Do you recognise the value that customer engagement can play in connecting with customers?

Your role

In your role you will manage and co-ordinate the work of the team, ensuring performance is achieved in line with our procedures and KPIs. There will be a particular focus on developing the team so that new processes and skills can be absorbed into the day-to-day operation. It will also involve being involved in new and exciting projects that will result in the service we’re providing to our customers continually improving.

You’ll need to be able to work flexibly on a rota system between 7am and 8pm Monday to Friday and 8am to 8pm at weekends and bank holidays. This role comes with 12.5% shift allowance.

For more info see Job Profile and rota below.

Who we are?

It’s a really exciting time to be joining Transport for Greater Manchester. As a Customer Support Team Leader, you will form part of the management team for the Customer Contact Centre. The contact centre deals with customer engagement via a range of communication channels and are the first point of contact for customers and stakeholders and handle all enquiries and applications. This includes the processing of all concessionary travel passes in Greater Manchester, as well as handling enquiries relating to concessionary travel, journey planning, ticketing, cycling enquiries and memberships and demand responsive transport. We’re also be at the beating heart of all enquiries relating to bus franchising.

What you’ll bring

What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.

You will live and breathe our core values of Deliver, Adapt and Care and to be successful in this role you’ll have experience of managing a high performing, engaged team in a customer service environment. With a proven track record of people development through the implementation of coaching, mentoring and quality assurance processes, you will have excellent verbal and written communication and organisational skills and demonstrate strong people management skills.

If you believe you have the skills and experience and would like to be part of a friendly and dynamic team with a varied skill set who provide friendly and efficient customer service and advice, we would really like to hear from you!

What we can offer

A fixed term role until 31st March 2025 with a salary of £39,360 - £43,817 per annum depending on experience, plus 12.5% shift allowance per annum depending on skills and experience.

At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process.

Our benefits include:

28 days holiday per annum (plus bank holidays)

Flexible and hybrid working options to promote and support a good work/life balance

Free bus, rail or Metrolink travel to and from work within the Greater Manchester boundary

Local Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributions

Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role

We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required

What’s next?

If you see yourself as part of this team and have the skills and experience, we are seeking, we’d really like to hear from you. When completing your application, please ensure that you provide clear examples against the criteria questions, all appointments will be based on merit.

Please be aware that we may close the vacancy early if we receive a high volume of applications.

TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here.

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Please note we may close the advert early if we receive a high volume of applications.

NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV.

Customer Support Team Leader Job profile
Customer Team Manager Rota

Mechanical Field Service Engineer

UK

£38,000 - £42,000 (OTE £55K)

Permanent Full time

Working with a well-established engineering company who provide products and services for the carton, corrugated, flexible, narrow mid-web and digital packaging industry, throughout the UK, Ireland, and Scandinavia. They are looking for a Mechanical Field Service Engineer to join the team.

Key Responsibilities – Mechanical Field Service Engineer

Field Service Technicians are responsible for ensuring that our customer's machinery and equipment remain at optimum performance. The successful candidate will provide on-site mechanical support, including the repair and installation of new machines, relocation of existing equipment, customer training, preventative maintenance, ordering parts necessary to perform installations and repair, troubleshooting problems and proactively recommending the necessary service and maintenance programmes.

Qualifications & Experience – Mechanical Field Service Engineer

• Candidates will ideally be qualified HNC, HND or degree level within a relevant. Engineering discipline or have successfully completed an engineering apprenticeship.
• Minimum of 2 years' experience in maintaining and repairing purpose-built machinery.
• Strong analytical skills and attention to detail.
• Understanding of mechanical drawings and systems.
• Ability to diagnose faults and make recommendations of improvements.
• Ability to work alone and under pressure.
• Ability to communicate in all situations at all levels of an organisation.
• Full UK driving licence.

Benefits - Mechanical Field Service Engineer

• 25 days holiday + purchase and sell holidays.
• 4.5% pension contribution/Company match.
• Private Healthcare.
• Company loyalty reward after 2 years, 5% of monthly salary.

For more information on this role, please contact Harry on 01453 829778, or send a copy of your CV to harry.waller@omegaresource.co.uk

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk

Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Electrical Field Service Engineer

UK

£40K - £44K (OTE £60K)

Permanent

Working with a well-established engineering company who provide products and services for the carton, corrugated, flexible, narrow mid-web and digital packaging industry, throughout the UK, Ireland and Scandinavia.

You will be providing timely and efficient machine repairs, installations and upgrades for customers.

Key Responsibilities – Electrical Field Service Engineer

• Repair and installation of new machines
• Relocation of existing equipment
• Customer training
• Preventative maintenance
• Ordering parts necessary to perform installations and repair
• Troubleshooting problems
• Proactively recommend the necessary service and maintenance programmes

Qualifications & Experience – Electrical Field Service Engineer

• HNC or equivalent in Electrical Engineering
• Ability to diagnose faults and make recommendations in customer environment
• Ability to communicate effectively with the customer
• Full UK drivers License
• Strong analysis skills and attention to detail
• Strong communication and interpersonal skills
• Ability to multi-task in a dynamic environment

On offer

• Up to £40K - £44K (OTE £60K)
• 25 days holiday + purchase and sell holidays
• 4.5% pension contribution/Company match
• Company Car
• Private Healthcare
• Company loyalty reward after 2 years, 5% of monthly salary
• 1st months training is at the HQ based in Switzerland
• Working 1 weekend in 2

For more information on this role, please contact Harry Waller on 01453 829778 or send a copy of your CV to harry.waller@omegaresource.co.uk

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk

Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

We are currently seeking an experienced and versatile Practice Nurse to join us on a locum basis. This role is available immediately and will continue until March 2025. The position involves working 2 to 5 days per week

Here are some key details:

Job Title: Practice Nurse
Location: Manchester
Type: Locum
Dates/Days Available: 2 to 3 days per week, starting ASAP until March 2025
Rates/Fees: upto £32 per hour Ltd
£250 Welcome Bonus
£750 refer a friend bonus

Key Responsibilities:

• Provide comprehensive nursing care to patients, including assessment, diagnosis, and treatment.
• Perform essential Cytology procedures and manage long-term conditions.
• Support the practice team with various clinical tasks and patient care needs.
• Maintain accurate patient records and ensure high standards of care in line with practice policies and procedures.

Essential Skills and Experience:

• Proven experience as a Practice Nurse in a clinical setting.
• Expertise in Cytology and managing long-term conditions.
• Strong communication skills and the ability to work effectively within a team.
• Flexibility to adapt to various clinical needs and patient requirements.

Benefits of Service Care Solutions:

• Four-weekly payroll runs
• £250 training allowance
• Excellent pay rates and referral bonuses
• Specialist health consultants offering a single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Ltd & PAYE payment options available
• Nationwide provider of mental health staff to over 40 NHS trusts and 200+ local authorities
• FREE DBS disclosures via fast-track online services
• FREE Occupational Health Check and Immunisations

Interested?
To learn more, call me at 01772 208 963 or submit your CV detailing your experience to scott.marsh@servicecare.org

Your new company
This manufacturing company is seeking a Customer Service Coordinator to join their team due to the growth and success that they're having.
Your new role
You will be responsible for providing excellent customer service, including processing customer orders, handling customer queries and complaints, providing quotes, liaising with suppliers, dealing with deliveries and more. You will also be liaising with various internal departments and building effective relationships.
What you'll need to succeed
You must be fluent in another European language, e.g. French, Spanish, German, or Russian for this role. Your previous experience working within a manufacturing environment and within customer service administration will help you succeed in this role. You will also be able to access the office in Middleton. You will have excellent customer service skills, along with excellent attention to detail and organisational skills. You're a team player and have a brilliant work ethic.
What you'll get in return
You will receive an excellent salary of £25,000. Hybrid working is also available after you have gone through their training programme, and after around 3 months, you will be able to work from home 2 days a week. Other benefits include a great holiday allowance, pension, private healthcare and much more.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Manchester, covering our friendly Market Street branch
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time


About this opportunity
Our colleagues are passionate about making a difference to customers, businesses and communities - could you join them and help Britain prosper?

As one of our Customer Support colleagues, you'd get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values focussed on putting people first.

You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks. And you'll learn to make the most of your best talent - helping people - using our latest in-branch technologies and digital services.

From Day 1 we'll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.


About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• To be honest and genuine, caring about helping people with their finances (no previous banking experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
• The flexibility to work in branches across the area and Saturdays when needed.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more.

(Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Your new company
Hays are recruiting for a permanent Customer Support Administrator. This role is-on a temporary basis, for a business which promotes self-development. Manchester city centre based offices.
Your new role
You will be responsible for full customer service support across the business, underwriting, administration, call handling. You will be cross-skilled, responsible for handling all contact from customers, via phone, email, live-chat, mail and the company web-site. You will prepare financial applications, providing excellent customer service at all times. You will assist with customer queries, you will be comfortable with objection handling, you will be responsible for inbound and outbound calling. You will ensure accounts are up-to-date. You will enter data, run reports and support with any other administrative duties the department may require.
What you'll need to succeed
You will have previous experience within a customer-focused role, you will be comfortable working within financial services, you will be working with sensitive data and information whilst understanding the importance of confidentiality and professionalism. You will be positive, polite, with excellent verbal and written communication skills. The ability to speak multiple languages would be advantageous but not essential. You will be flexible, keen to stay at a company and progress. Excellent IT skills are essential.
What you'll get in return
Competitive salary, excellent benefits, modern offices, privileges and ambassador schemes, a discretionary bonus scheme. 37.5 hours per week, rota based 8.00am - 8.00pm Monday-Friday.
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Prestigious opportunity for a Service Transition & Design Analyst to join our pioneering digital transformation.

Co-ordinating an end to end Service Assurance (Service Design and Transition) processes. You will be responsible for work ensuring that new and changed IT Services have a complete Service Design Package, and that it meets the agreed Service Transition and Operational Readiness measures, which includes creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models, Disaster Recovery plans, and the completion of knowledge transfer.


If you possess a combination of some of the following skills, then LETS TALK!

• Experience of co-ordinating/managing Service Design and Service Transition activities for new and changed services
• Experience of collaborating with stakeholders to successfully onboard all new and changed solutions delivered into the production environment
• Demonstrable understanding of Availability Management, Capacity Management and Information and Governance
• Understanding of ITIL
• Experience of project delivery and working within a governance framework
• Experience of security system implementation is advantageous but not essential.

In return, you will be rewarded with ongoing career development and training within a friendly, enjoyable, flexible team environment.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Job

• Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
• Till processing including cash, account and credit card customers. You'll also ensure that the correct materials are identified and processed. Don't worry full training is provided
• Maximising sales opportunities
• The contracted hours for this role are 37 or more.

What's in it for you?

Here at Selco, we value our colleagues, and you will be entitled to a whole host of benefits when working with us. We offer a wide range of lifestyle perks, including;

• Free health cash plan, making it easy for you and your family to get the healthcare you need and claim back the costs.
• Profit Based bonus scheme, up to £175 per month.
• Discounts and offers at thousands of retailers, cinemas, restaurants, amusement parks and gyms.
• Generous staff discount on all products sold in store.
• Competitive company pension scheme.
• Cycle to work scheme.
• Holiday Buying.
• Free life assurance.
• Share save scheme.

At Selco, the opportunities for professional growth and development are limitless. We actively support and encourage internal advancements through a fully developed and supported career path, with plenty of training opportunities along the way to help you develop the career path you want.

About Us

Fancy developing your career with the UK's fastest growing builders' merchants? We're on the lookout for enthusiastic and ambitious individuals with a 'can do' attitude to help us serve the nation's tradespeople.

We won't pretend it's not hard work and at times a challenging environment however you'll be working with some great people and in return we offer a first-class rewards package.

We're growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

Location: Mercure Manchester Piccadilly Hotel

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include

• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Volunteer days – Up to two days per year to support a charity of your choice
• Staff meals on duty
• Starting salary above national minimum wage
• Uncapped incentives to reward you for your contributions

A day in the life of…

As the Hotel's Guest Service Manager, you will be responsible for ensuring the overall satisfaction of our guests, assisting the Front Office team and ensuring the smooth operation of the hotel.

As part of your role, you will:

• Assist the front desk staff and ensure that they are providing excellent customer service to our guests
• Handle guest complaints and resolve any issues in a timely and professional manner
• Ensure that the hotel is clean and well-maintained at all times
• Manage and maintain inventory of supplies and equipment
• Create a welcoming and hospitable environment for guests
• Ensure that all guest requests are addressed promptly and efficiently
• Develop and implement strategies to improve guest satisfaction and loyalty
• Communicate regularly with other departments to ensure that all guest needs are met

Based in the Mercure Manchester Piccadilly Hotel, you will be part of a small (but mighty!) team of passionate people who know that being the best doesn’t always mean working around the clock.

What do we need from you?

To be successful in this role, the ideal candidate will have at least 1 year previous experience in a managerial or supervisory role in a branded hospitality environment. Knowledge of Opera would be beneficial

Please note that this role is being offered on a full time basis. As such, we will only be accepting applicants who are age 18 or above, have no restrictions on their working hours and are flexible to work on weekends when required**

Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits…

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.