Total 40 administrative clerical job vacancies in oldham greater manchester ol1 1tt

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post.As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk. Were looking forward to hearing from you!

DUTIES AND RESPONSIBILITIES Responsible for registering and triaging new patients to The Christie on the appropriate patient administration system including routine use of case note tracking system. Adhere to all written instructions on the proforma with regard to scheduling and booking of appointments. Responsible for the retrieval of outside notes and films and reports as requested. To contact patients by phone with regard to their appointments and to annotate in CWP. To book patients transport as per protocol and request interpreters as appropriate File all relevant paperwork into patient case notes appropriately. Print out and copy relevant paperwork that has been requested via the SARsteam. Collate and disseminate all incoming and outgoing correspondence appropriately. To deal effectively with all telephone calls in conjunction with the cancellation and rebooking of patients treatments and appointments, and effectively communicate queries from patients, GPs, Hospices and other outside agencies Develop positive and working relationships with managerial, non-clinical and clinical staff across the Trust Show compassion and understanding when exposed to destressing/emotional and unpleasant circumstances taking personal action/escalation to resolve patient issues concerns or complaints. Communicate sensitive information in a diplomatic manner with departments both internally and externally. Work flexibly on a rota as and when required. Work independently at times. General reception duties booking patients into clinics and outcoming appointments. Contribute to the training of new members of staff within a given area as required. Work with managers and administrative staff to review working practices, identify new improved ways of working, find solutions to problems and improve quality and range of services. Undertake general clerical tasks as delegated by the Clinical PAs and Clinical Administrators, to contribute to the smooth running of the team. Ensure that confidentiality is maintained at all times of all written, verbal and electronic information in line with the Trust policies; awareness of data protection and General Data Protection Regulations (GDPR). This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification.

We are eager to a candidate who are highly motivated, enthusiastic and who enjoy a challenge to join our large and diverse team in a very busy yet rewarding environment. On joining the Reproductive Medicine Department the successful candidate will be part of an experienced team who are committed to providing a high quality booking and scheduling service.

The role of the Clerical Officer requires attention to detail, organisation and prioritisation skills. Answering calls from patients, arriving and directing patients within the department and booking appointments.

The successful candidate will have excellent communication skills and will demonstrate flexibility being committed to improving the patient experience.

Greet people attending the reception area, ascertaining their requirements and respond to those requirements accordingly including the recording of their attendance for clinic appointments and scans.

Assist in booking appointments for patients as directed by clinical staff and management team.

Provide a telephone service responding to queries and relaying messages as necessary including liaising with other departments where appropriate and taking patient treatment requests.

Record all admissions and discharges on the ward on appropriate databases (e.g. HIVE).

Register patients on the Meditex (IVF EPR System) and update where required in a timely manner.

*** Please see detailed job description for the full list of tasks***

MFT is one of the largest NHS Trust In England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.



We’re looking forward to hearing from you!


This advert closes on Tuesday 10 Dec 2024

Proud member of the Disability Confident employer scheme

The Supervisory AO is the focal point to resolve the administrative needs of the MHSL such as space, supplies, personnel adjustments, workload adjustments, and temporary coverage, expansion of clinical program justifications, data collection, data analysis, etc. Administration will focus on this position for management information, reports, dissemination of information, and the direction of the MHSL's established short term and long-term strategic goals and mission.

MAJOR DUTIES ADMINISTRATIVE OVERSIGHT/OFFICE ADMINSTRATION - 65 PERCENT

The Supervisory AO performs administrative tasks at an independent level that is supportive and contributes to the overall functioning of the MHSL. The Supervisory AO is able to coordinate the large variety of administrative tasks expected of the MHSL direct care providers, support staff, supervisors, program directors and service line chief. The Supervisory AO engages collaboratively with MHSL and other Medical Center staff daily. The Supervisory AO provides consultation and guidance on matters that improve effectiveness, efficiency and access for Veteran to Mental Health services. These matters include but are not limited to assisting MHSL staff to review and analyze data and prepare reports and presentations. The Supervisory AO utilizes organizational skills and reporting mechanisms to develop effective and reproducible systems to manage items such as Task/Action Items and MHSL inventory. The Supervisory AO works effectively with the Quality Management service and other internal stakeholders to operationalize best practices and remain compliant to accrediting bodies. Through the understanding and utilization of systems redesign the Supervisory AO will be able to identify leading and lagging indicators for performance and satisfaction and communicate them regularly. The Supervisory AO serves as the personnel management expert for the MHSL, performing or overseeing the full range of human resources requirements. S/he makes recommendations relating to various personnel policy issues and advises the MHSL Chief and other Supervisors of personnel management matters and problems for clinical and administrative staff. The incumbent provides ongoing guidance and oversight for day-to[1]day administrative operations of the programs. The Supervisory AO assists MS administration with the Human Resource Management System (HRMS) in areas of personnel recruiting, promotion, training, equal opportunity employment, disciplinary action, performance evaluation, terminations, reassignments, and all other human resources related matters. The Supervisory AO provides advice and assistance to supervisors, program directors and staff concerning federal and agency personnel processes and procedures by interpreting human resources regulatory, policy, and procedural requirements.

BUDGET AND FINANCIAL MANAGEMENT - 25 PERCENT

The Supervisory AO provides budget formulation and/or execution for the MHSL budget; prepares a variety of budget analyses; and maintains budget records. Provides support in budget formulation for all fund control points assigned to the MHSL. Incumbent recommends and advises on budget needs, based upon the analyzing and evaluating historical data, market trends, and medical center priorities, etc. Reviews budget calls and explains schedules and data requirements to MS administration. S/he advises MS administration of the practical and technical aspects of the budget.

SUPERVISION - 10 PERCENT

Provides technical and administrative supervision of the Secretary, Clinic Coordinator, and Supervisory MSA within the service line. Plans work to be accomplished by subordinates, sets and adjusts short and long-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignment, and the capabilities of employees. Evaluates work performance of subordinates. Gives advice, counsel, or instruction to employees on both work and administrative matters. Interviews candidates for positions in the unit; recommend appointment, promotion or reassignment to such positions. Identifies development and training. Find ways to improve production or increase the quality of the work directed. Develops performance standards for subordinates

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday-Friday 8:00am-4:30pm
Telework: AD- HOC.
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/PD031950 and PD031951

Starting at $67,743 Per Year (GS 9-11)

Your new company
Hays are recruiting for a temporary HR Administrator. This role is immediate, starting for 3-6 months, dependent on business needs. This role is based in Manchester City Centre.
Your new role
You will assist the HR team with all administrative duties, provide first point of contact for telephone calls, coordinate meetings, maintain filing systems, process HR information, assist the recruitment team, raise letters, assist with new starters, produce letters, order and distrix post/mail and any other duties required via the team.
What you'll need to succeed
You will have previous administrative experience. If you have worked in HR, this will be advantageous, you will be an excellent communicator, you will have excellent attention to detail, and you will understand the importance of confidentiality. You will be immediately available and comfortable committing to a role on an ongoing temporary basis.
What you'll get in return
This role is for a reputable, fast-paced Manchester city centre company, the rate of pay is £12.60 per hour.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The primary function of this position is to perform administrative support, personal management, budget review and analysis, resource monitoring and data input for all correspondence and communication support for the Pharmacy Service.

Duties include but are not limited to:

• interpreting administrative policies defining administrative requirements.
• Providing advice to the Chief on related issues.
• Administratively supports pharmacy leadership and program coordinators.
• Timekeeping.
• Assisting in the procurement of office supplies.
• Helps with the management of the pharmacy reverse distribution process.
• TMS super-user and Shares drive/SharePoint updating.
• Data mining and analysis needed to support the Pharmacy.
• Service's emerging needs or patient care issues.
• Captures and collate all non-formulary review data.
• Assists with planning, reviewing, or revising policies and procedures that impact Pharmacy Service operations.
• Serves as the administrative resource and clearing point for personnel management activities.
• Drafts functional statements.
• Prepares position/function/organizational charts to ensure that they reflect the evolving program changes. Anticipates vacancies and prepares proposals for request for hiring authority.
• Reviews and analyzes statistical reports and budget requirement to include IPPS review and payment.
• Monitoring and controlling of budget allocations and expenditures.
• Analyzes status of equipment/funds and reviews justification for additional equipment/funds as well as the transfer of funds between control points.
• Responsible for conducting annual equipment inventory and advises leadership on the requirement and procedures for acquisition, repair, and disposal of equipment.
• Ensures equipment requests are adequate, appropriate, and required for service operation.

Work Schedule: Full Time, Monday - Friday 7am - 3:30pm
Telework: Not Available
Virtual: This is not a virtual position.
Position Description/PD#: Administrative Officer/608-02481-0
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Notifications:

• This position is a NAGE Bargaining Unit position.
• May be required to attend conference at other facilities or other VA sites on occasion.
• Current and former Federal employees must submit copies of their most recent SF-50 (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is in the Competitive Service.
• Time-in-Grade Restriction: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. The grade may have been in any occupation but must have been held in the Federal service.
• Veterans' preference does not apply for other current permanent Federal agency employees.

Starting at $67,743 Per Year (GS 9)

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

We are looking for a highly motivated and enthusiastic receptionist to provide reception and administrative support to the Outpatient Department for Trafford General Hospital. Working as part of a friendly admin team you will have excellent communication skills and be able to work calmly under pressure using your own initiative, with an ability to prioritise work to meet deadlines.

Essentially, we are looking for a good standard of general education along with previous experience of dealing with patients or customers, and a good level of computer literacy.

We would expect the candidate to be a good team player with a flexible approach to work, providing assistance to your colleagues and cover for sickness and annual leave, helping to ensure an effective administrative service at all times.

Greet all visitors attending the reception area, ascertain their requirements and respond to those requirements accordingly.

Clarify demographics for every patient contact face to face and via telephone and ensure systems are updated regularly.

Enter clinic attendances and outcomes onto Hive in the identified timescales and to the identified standards.

Book appointments, update attendances and action referrals.

Maintain the reception and waiting area to an orderly state at all times.

Answer telephone calls courteously and politely, direct enquiries appropriately and take messages as necessary. Liaise with other departments where appropriate.

Arrange and respond to transport/Interpreter requests as directed.

Maintain the confidentiality, safety and security of the reception area reporting any adverse matters to senior staff.

To work flexibly across the service as required.

MFT is England’s largest NHS Trust with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.

We’re looking forward to hearing from you!


This advert closes on Sunday 17 Nov 2024

Proud member of the Disability Confident employer scheme

Contract Type: Permanent
Working Hours: Full Time, 35 hours per week
Number of Positions: 1
Qualifications Required: GCSE C/4 and above (or equivalent) in English and Maths
Salary: £24,294 per annum
Start Date: 28th October 2024

Wise Owl Trust is seeking to recruit an inspirational colleague to the role of Administrative Officer.

This role is of great importance to our work as an academy as the successful candidate will be expected to provide whole school administrative and financial support to the school.

The ideal applicant will have:

• GCSE C/4 and above (or equivalent) in English and Maths
• Proficiency in Microsoft Office applications, especially Word and Excel.
• Have experience of working in a busy fast paced office
• Good time management skills, including the ability to work to deadlines.
• Experience of any Management Information system
• Customer service skills and experience
• Driving Licence (preferred)

If you are viewing this job on our Greater Jobs site then please click on the apply now button to view the full advertisement details and relevant attachments. To apply for this job role, please complete the application form and email it to: k.walton@wiseowltrust.com We are fully committed to safeguarding and promoting the welfare of children, younger learners and vulnerable adults and we expect all staff and volunteers to share the same commitment. The above post will be subject to enhanced DBS checks, satisfactory references and will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. DBS Code of Practice which can be viewed here.

This post is also subject to satisfactory references, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable.

We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race, religion or belief, sex and sexual orientation.

DUTIES AND RESPONSIBILITIES To be responsible for the clinic preparation for blocks of clinics, ensuring that these clinics are prepared on time for patient attendances. To be responsible for ensuring that 100% of all necessary paperwork required for the clinic is achieved. Adhere to all written instructions on the clinic outcome forms with regard to completing blood forms. Maintain a master template of bloods required for each clinic. To ensure all paperwork for clinics are in good order. To support the Medical Secretaries to manage clinic appointments, including amending appointments and making urgent follow-up appointments on Careflow. To complete scanning of documents into patient record as requested. Assist secretarial teams with outgoing correspondence when necessary. Undertake general clerical tasks and support for the Support Manager, Assistant Service Manager and Medical Secretaries and Support Secretaries to contribute to the smooth running of the team. To help cover during exceptionally busy periods, for annual leave and sickness for other Clerical Officers whilst maintaining their own role. To work on ones own initiative as well as part of a team. To have a good knowledge of Health Records systems, CWP and Careflow. To have the ability to communicate with all medical staff, research nurses, medical secretaries and other hospital departments. Contribute to the training of new members of staff as required. Work with managers and administrative staff to review working practices, identify new improved ways of working, find solutions to problems and improve quality and range of services. To have a good understanding of the different specialties and some knowledge of the treatment pathway that the patients follow. To pull patient notes and create new case notes for new patients, when requested. To communicate with all service users with empathy, tact and diplomacy. This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification.

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you!

What skills and experience we're looking for

The ideal applicant will have:

• GCSE C/4 and above (or equivalent) in English and Maths
• Proficiency in Microsoft Office applications, especially Word and Excel.
• Have experience of working in a busy fast paced office
• Good time management skills, including the ability to work to deadlines.
• Experience of Arbor or other Management Information system
• Customer service skills and experience
• Driving Licence (preferred)

What the school offers its staff

What we can offer you:

As a trust, we want to ensure that professionals at every stage in their career have the opportunity

to enjoy support and training. We are pleased to offer a generous benefits package to our team – as we work together to create a rewarding future for all including:

• Membership to a local government pension scheme.
• Access to an Employee Assistance Programme which provides confidential professional advice and support 24 hours a day, 7 days a week.
• A commitment to continued investment in our professionals, supporting every member of staff throughout their career in the trust.

Further details about the role

Location of the role: In person. The main place of work will be Peel Hall Primary Academy but the postholder will be expected to cover at our other sites if required

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We are looking for a well-organised, motivated and flexible Administrative Officer to join the Business Resources Division of the Adult Social Care and Public Health (ASC&PH) Directorate.

This position will provide effective and efficient office and administrative support to Adult Social Services across Richmond and Wandsworth, ensuring the provision of supplies and services across the Directorate.

About the role

This position will report to the Business Support Manager (H&S, Resilience & Risk) and will undertake a variety of administrative tasks including ordering of office supplies on Integra, managing the shared mailboxes, the distribution of Personal Protective Equipment (PPE), processing of parking permits and business permit renewals and some Health & Safety related tasks.

This role requires proven administrative experience with good IT skills including knowledge of Microsoft Office packages.The post holder will need to have excellent communication skills, an eye for detail and an ability to manage competing priorities daily.This can be a fast-paced role and can provide the right candidate with a fantastic opportunity to take on new skills, knowledge and experiences which can help support further career development.

The posts offer an excellent opportunity to develop and gain desirable skills.

For an informal discussion and more information about the role please contact:

Tania Robinson, Business Support Manager (H&S, Resilience & Risk),t.robinson@richmondandwandsworth.gov.uk

To apply for this opportunity, please upload your current CV and provide a supporting statement detailing how your skills, knowledge and experience meet the job description and person specification within the Job Profile. This information will be used for shortlisting purposes.

Closing Date:Sunday 29th September 2024

Shortlisting Date:W/C Monday 30th September 2024

Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range ofbenefitsdesigned to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

DUTIES AND RESPONSIBILITIES Responsible for scheduling and booking appointments using the Radiology Information System and distribution of Radiology examination literature to patients, ensuring any previous examinations are retrieved and ready for the radiographers prior to the appointment. Responsible for receiving patients at reception, informing appropriate staff of their arrival and dealing with any concerns the patient might have. Responsible for direct booking of appointments negotiation of future appointments with the patient on a face-to-face basis using the electronic diary. Responsible for ensuring patient appointments are given within agreed target times and following agreed escalation policies when appropriate. Responsible for the receipt of requests through both the electronic Order Comms system and paper requests. Constant review and update of the Order Comms system is required for incoming messages regarding requests. Responsible for obtaining up-to-date test results, arranging admission and cytology services where necessary for patients attending for some ultrasound and X-ray intervention procedures. Responsible for importing and exporting images to and from PACS using the Trusts intranet based request form and e-mail systems to record this activity. Responsible for importing and exporting images to and from PACS using the national Burnbank Image Exchange Portal (IEP); and logging details of the import and export onto the Trusts intranet based requesting system. Responsible for downloading and encrypting patient data onto CDs from PACS for legal purposes and for sending to other Trusts that are not electronically linked. Retrieval of images/reports for research and teaching purposes, which are undertaken by the consultant radiologists, specialist registrars and medical students within the department, ensuring that these are tracked appropriately to a specific location, if needed. Uploading and downloading images on to PACS from CDs and IEP and digitising hard copy films so that the radiologists can access the images through PACS for reporting. Obtain case notes, images and reports for radiologists within the department for specialist examination reviews. Use of MEDWAY and Clinical Web Portal (CWP) patient administration systems as a reference tools Answer telephone enquiries, both internal and external, from members of staff of all levels, departments, patients/relatives and other hospitals, referring them to a manager only when necessary. To maintain and improve communication links between Radiology and other departments throughout the Trust. Liaise with other staff in and outside the department to ensure all information is available for daily multidisciplinary (MDT) meetings. Contribute to the training of new members of staff within the department, as required. Work with Office Administrator/Secretarial & Clerical Team Leader to review working practices, identify new improved ways of working and find solutions to problems. To monitor and maintain appropriate levels of stationery as and when necessary. Undertake any other duties commensurate with the post, within reason, when called upon by the Office Administrator, Secretarial & Clerical Team Leader and Principal Radiographers, to assist in maintaining a high standard of service, following appropriate training. To participate in the Trusts mandatory training. Any other duties, which after discussion, might be reasonably requested to maintain the smooth running of the department.

The Radiology Department at The Christie NHS Foundation Trust are looking to recruit an enthusiastic, self-motivated, and approachable individual to work within our busy, friendly team.



The role involves providing reception and other clerical support within a team based in the Department of Radiology, rotating through MR, CT, X-ray, Ultrasound and PACS (Picture Archiving and Communication System) departments.



The successful candidate should have knowledge of IT with good organisational and communication skills, be enthusiastic and committed to helping deliver a high-quality service. The candidate should be hard-working and capable of working on their own initiative as well as enjoy working as part of the team to maintain a high standard of service.

The post holder will provide clerical support within specified areas of the Radiology department which includes CT, MRI, X-ray, Ultrasound and PACS (Picture Archiving and Communication System) services on a rotational basis.



To ensure that patients are accurately registered on the radiology computer system and thatall required information is available for their attendance.



To undertake computerised booking and scheduling of appointments; determining that resource requirements are available for the appointment type; that patient preparation criteria are checked, and patient instructions are distributed to patients along with the appointment letter.



To provide importing and exporting of radiology imaging using the PACS and other associated systems.



To undertake a variety of clerical duties required in a demanding and challenging department.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

DUTIES AND RESPONSIBILITIES
• Responsible for scheduling and booking appointments using the Radiology Information System and distribution of Radiology examination literature to patients, ensuring any previous examinations are retrieved and ready for the radiographers prior to the appointment.
• Responsible for receiving patients at reception, informing appropriate staff of their arrival and dealing with any concerns the patient might have.
• Responsible for direct booking of appointments – negotiation of future appointments with the patient on a face-to-face basis using the electronic diary.

§ Responsible for ensuring patient appointments are given within agreed target times and following agreed escalation policies when appropriate.

§ Responsible for the receipt of requests through both the electronic Order Comms system and paper requests. Constant review and update of the Order Comms system is required for incoming messages regarding requests.

§ Responsible for obtaining up-to-date test results, arranging admission and cytology services where necessary for patients attending for some ultrasound and X-ray intervention procedures.
• Responsible for importing and exporting images to and from PACS using the Trust’s intranet based request form and e-mail systems to record this activity.
• Responsible for importing and exporting images to and from PACS using the national Burnbank Image Exchange Portal (IEP); and logging details of the import and export onto the Trust’s intranet based requesting system.

§ Responsible for downloading and encrypting patient data onto CDs from PACS for legal purposes and for sending to other Trusts that are not electronically linked.

§ Retrieval of images/reports for research and teaching purposes, which are undertaken by the consultant radiologists, specialist registrars and medical students within the department, ensuring that these are tracked appropriately to a specific location, if needed.

§ Uploading and downloading images on to PACS from CDs and IEP and digitising hard copy films so that the radiologists can access the images through PACS for reporting.

§ Obtain case notes, images and reports for radiologists within the department for specialist examination reviews.
• Use of MEDWAY and Clinical Web Portal (CWP) patient administration systems as a reference tools
• Answer telephone enquiries, both internal and external, from members of staff of all levels, departments, patients/relatives and other hospitals, referring them to a manager only when necessary.

§ To maintain and improve communication links between Radiology and other departments throughout the Trust.
• Liaise with other staff in and outside the department to ensure all information is available for daily multidisciplinary (MDT) meetings.
• Contribute to the training of new members of staff within the department, as required.
• Work with Office Administrator/Secretarial & Clerical Team Leader to review working practices, identify new improved ways of working and find solutions to problems.
• To monitor and maintain appropriate levels of stationery as and when necessary.
• Undertake any other duties commensurate with the post, within reason, when called upon by the Office Administrator, Secretarial & Clerical Team Leader and Principal Radiographers, to assist in maintaining a high standard of service, following appropriate training.
• To participate in the Trust’s mandatory training.

Any other duties, which after discussion, might be reasonably requested to maintain the smooth running of the department.



This advert closes on Tuesday 17 Sep 2024

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