Total 206 customer service job vacancies in bristol bs30 7es

Customer Service Representative - Bristol

£23,400

Monday-Friday, 8:30am - 6pm

Bristol Lake view, Bristol, BS34 8SW

So, what does the role entail?

You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.

Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.

We support our colleagues with competitive benefits:

• No weekend working.
• 31 days annual leave (including UK Bank Holidays).
• Annual discretionary bonus eligibility.
• Perks at Work (online discounted shopping).
• Car lease scheme and Jaguar Land Rover discount.
• Cycle to Work scheme and interest-free season ticket loans.
• Annual volunteering day.
• Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave).
• Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support.
• Contributory pension scheme (up to 6% match), Group Life Assurance, and Group Income Protection.
• Personal and career development opportunities within Diligenta.

Join our team if you're….

• Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure.
• Someone who has excellent listening, verbal and written communication skills and able to simplify complex matters whilst providing outstanding service.
• A problem solver, flexible, and adaptable to changing priorities.
• Comfortable switching between multiple IT applications with attention to detail.
• Proficient in Microsoft Office (Word & Excel).
• Excited to work with great people and create a supportive workplace.
• Passionate about learning and sharing knowledge to enhance skills and develop best practices.

Who is Diligenta?

Diligenta makes a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We are dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, Standard Life, AVIVA, M&G Prudential and Nest, the UK government's workplace pension scheme. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

Diligenta's innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we're excited to welcome new people to be part of our journey.

Diligenta is proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group.

Rail Gourment




Senior Customer Service Assistant Bristol Stores.

Pay Rate: £12.00 per hour. Hours: Full Time.Shifts: Rotational shifts between 4am and 10pm, including weekends.


- Applicants must be 18 years or older due to certain responsibilities within the role.
- The role involves manual loading and unloading of items, requiring physical capability and stamina.


We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.





AS A SENIOR CUSTOMER SERVICE ASSISTANT YOU’LL:


- Oversee efficient loading/unloading of catering equipment and stock from trains.
- Manage order assembly and maintain precise control over inventory.
- Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
- Strategically place products to minimize wastage through effective rotation.






WHY JOIN AS SENIOR CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:


- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
- Up to 75% discount off on SSP brands during work hours.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply).
- Learn while you Earn: Access to award-winning training, apprenticeships and development.
- Internal Growth Opportunities: Build your career with us! 70% of our Managers are internal promotions.
- Help@Hand App: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
- Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
- Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
- Referral Rewards: Get rewarded with £400 for successful referrals.
- Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
- Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.
- Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.


Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as Senior Customer Service Assistant.

Rail Gourmet is proud to be an equal opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.

Customer Services Advisor

Bristol Hospital | Sales and Business Development | Permanent | Full Time

£23,419.60 per annum

37.5 hours per week

At Nuffield Health, a role like this is about much more than achieving commercial success. Because our focus is on bringing the best of what we offer to the local community. If you have a flair forging strong relationships, driving sales and customer experiences, you could be just who we're looking for.

Join us as a Customer Services Advisor at our Bristol Hospital and play your part in building a healthier nation.

As a Customer Services Advisor, you will:

• Handle enquiries and general queries.

• Assist in financial administration.

• Resolve Data Quality issues.

• Work with the Business Administration Manager to continually improve process.

• Support any other Business Administration requirement.

To succeed as a Customer Service Advisor, you will have:

• Experience of working in a busy customer facing business support function.

• Be a confident and customer-focused communicator with the ability to manage, appraise and interpret the right data, and to present it in a timely and professional manner.

• Ideally be educated to GCSE in English and Maths, with NVQ Level 2 in Business and Administration or equivalent.

• Good IT (Excel/Word) and keyboard skills.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we'll take care of what's important to you.

Bristol Hospital.

Situated in the beautiful village of Clifton, Nuffield Health Bristol Hospital - The Chesterfield, has a long and distinguished history of looking after the people of Bristol. With the latest equipment, and designed to meet the needs of all of our patients, we are constantly developing our services to ensure our patients receive the finest quality treatment. A 30 private bed hospital which houses 3 digital theatres and combines leading-edge clinical facilities with an outstanding customer experience.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Assistant Automotive Service Centre Manager required in Bristol.

- Starting salary up to £29-33,000 per annum with around £1,800+ additional annual bonus potential.
- Mon-Fri 8:30am-5:30pm and 1 in 2 Sat 8:30am-4:00pm.

Our client, one of the UK's largest automotive service centre/tyre retailers with multiple centres nationwide, is currently recruiting for an experienced Assistant Centre Manager in Bristo.

Reporting to the Centre Manager and working alongside a small workshop team, as an Assistant Centre Manager, your responsibilities will include:

- Assist the Centre Manager in the operation and daily running of the centre.
- Play a key part in achieving targets including key performance indicators.
- Maximising workflow through the workshop to achieve maximum efficiencies.
- Oversee the maintenance of stock values within the centre.
- Ensuring all Health and Safety requirements are adhered to.
- Implement and enforce company policies and procedures.
- Offer and deliver excellent customer service.
- Assisting with the training and mentoring of employees.

To be eligible you will need to hold commercial experience with a proven background within the automotive sector at a supervisory/management level. You will have the ability to lead and manage a team of individuals, the ability to demonstrate success in developing and maintaining a positive sales culture, a strong customer focus with the ability to encourage the team to deliver a consistent and positive customer experience, and experience in maximising sales whilst controlling costs, compliance with centre and management standards. A UK driving licence with minimal points is mandatory.

What's in it for you? For your hard work as an Assistant Centre Manager, our client is offering:

- Starting salary up to £29-33,000 per annum.
- Uncapped centre performance-related bonus scheme around £1,800+ per annum.
- Overtime is subject to availability and paid at a standard rate.
- 32 days annual leave allowance (including the bank holidays).
- Access to in-house training and development.
- Contributory workplace pension scheme alongside various other company benefits.
- Chance to work with the UK's fastest-growing tyre retailer.
- Working hours from 8:30am-5:30pm Monday to Friday and 1 in 2 Saturdays 8:30am-4:00pm.

If you are interested in hearing more about this Assistant Service Centre Manager job in the Bristol area, please contact Hamish Lowrie at Perfect Placement Today.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.

Package Description: Shift Details: 9 AM -5 PM At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Rail Gourmet




Customer Service Assistant Bristol Stores.

Pay Rate: £12.00 per hour plus commission.Hours: Full Time (40 hours).Shifts: Rotational shifts between 4 am and 10 pm, including weekends.


- Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
- Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.


We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

No experience required; full training will be provided.

AS A CUSTOMER SERVICE ASSISTANT YOU’LL BE:


- Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
- Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
- Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
- Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
- You can claim upto 50 rover tickets for TPE network rail for family & friends.






WHY JOIN AS CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:


- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust etc.
- Up to 75% discount off on SSP brands during work hours.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply).
- Learn while you Earn: Access to award-winning training, apprenticeships and development.
- Internal Growth Opportunities: Build your career with us! 70% of our Managers are internal promotions.
- Help@Hand App: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
- Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
- Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
- Referral Rewards: Get rewarded with £400 for successful referrals.
- Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
- Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.
- Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.


Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as Customer Service Assistant.

A Vacancy at University Hospitals Bristol and Weston NHS Foundation Trust.


The post will be a combination of service provision including out of hours and paid time to develop a specialist interest. The candidate is to combine a job in Emergency Medicine with a 20% time allowance for a specialist interest. The senior clinical fellow posts include 80% time working in the adult emergency department and 20% paid time to develop in a specialist interest of the successful candidate’s choice. The posts are open as OOPT/E for EM HSTs and as stand-alone posts for non-trainees and can be 100% EM if required. We are also open to SAS and Specialty Doctors. Applicants should hold a relevant postgraduate qualification (MRCEM, MRCP, MRCS, FRCA or equivalent), and should be ST4 + or equivalent, having completed a minimum of 3 years in approved SHO posts (Post Foundation Medicine) or equivalent in relevant acute specialities including at least 1 year in Emergency Medicine.

Clinical

The reception, diagnosis and emergency treatment of patients presenting to the adult Emergency Department. The successful candidate will be given supervision and support from senior medical staff to develop competency in the autonomous clinical management of these patients whilst ensuring patient safety. This post is based in the adult Emergency Department and no sessions will be undertaken in the paediatric Emergency Department.

There is close liaison between ED and ICU at BRI. Patients referred to Specialist Units within the hospital are the responsibility of that specialist team, who will see the patient in the Emergency Department and arrange appropriate care. However, medical and nursing staff in the ED are responsible for any emergency care necessary. This shared care is seamless and collaborative.

Managerial

The management responsibility of the post holder will be to the Clinical Director who is responsible to the Chief Executive and Trust Board. .

University Hospitals Bristol & Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, with a workforce of over 13,000 staff and 100+ different clinical services across 10 sites, serving a population of over 500,000 people across Bristol and Weston. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to patients. As a forward-thinking multi-award winning Trust, committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.

Join us and you can enjoy city living, be in the countryside or by the seaside, with easy access to all the South West offers. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

As an equal opportunities employer, actively working towards a diverse workforce, we aim to create a workforce that represents the diversity of our community and are committed to designing our services around the needs of patients and their loved ones. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.



For this post the 20% speciality Interest will be in the Community Emergency Medicine Service (CEMS).

Our Bristol Community Emergency Medicine is looking to recruit Emergency Medicine ST4 equivalent (or higher) with a specific interest in community care and pathway development. 20% of their time would be dedicated to Community Emergency Medicine; working with the Specialist Paramedics in Urgent and Emergency Care, responding to the whole spectrum of prehospital cases and assisting crews in assessment and treatment on scene.

Clinical Audit and Clinical Governance

The post holder must be aware of clinical governance and clinical risk management and take an active part in their implementation, including audit. Clinical audit is established at the BRI. They will participate in at least one supervised audit project during the 12 month post and will be encouraged to attend interdisciplinary clinical governance meetings.

On-Call Commitment

In ED the roster is a full shift system. Shifts are a balanced mix of earlies, mids, lates, and nights. The post’s pay will be calculated by HR and will be compliant with the new regulations set in Aug 2017


This advert closes on Friday 6 Dec 2024

Proud member of the Disability Confident employer scheme

Customer Services Advisor

Nuffield Health Bristol Hospital | Sales and Business Development | Permanent | Full time |
Up to £23,419.60 per annum, depending on experience
37.5 hours per week

At Nuffield Health, a role like this is about much more than achieving commercial success. Because our focus is on bringing the best of what we offer to the local community. If you have a flair forging strong relationships, driving sales and customer experiences, you could be just who we're looking for.

Join us as a Customer Services Advisor at our Bristol Hospital and play your part in building a healthier nation.

As a Customer Services Advisor, you will:

• Handle enquiries and general queries.

• Assist in financial administration.

• Resolve Data Quality issues.

• Work with the Business Administration Manager to continually improve process.

• Support any other Business Administration requirement.

To succeed as a Customer Service Advisor, you will have:

• Experience of working in a busy customer facing business support function.

• Be a confident and customer-focused communicator with the ability to manage, appraise and interpret the right data, and to present it in a timely and professional manner.

• Ideally be educated to GCSE in English and Maths, with NVQ Level 2 in Business and Administration or equivalent.

• Good IT (Excel/Word) and keyboard skills.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare - at Nuffield Health, we'll take care of what's important to you.

Bristol Hospital

Situated in the beautiful village of Clifton, Nuffield Health Bristol Hospital - The Chesterfield, has a long and distinguished history of looking after the people of Bristol. With the latest equipment, and designed to meet the needs of all of our patients, we are constantly developing our services to ensure our patients receive the finest quality treatment. A 30 private bed hospital which houses 3 digital theatres and combines leading-edge clinical facilities with an outstanding customer experience.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Job OverviewUsing the latest scheduling software, manage the delivery of jobs allocated to the engineering delivery. The Scheduler will, using the systems and processes, ensure that the correct engineering resource is deployed to achieve first time fixes for customers. This will range from using internal national engineers to subcontractors as appropriate, with the aim of ensuring that the job is attended within the specified SLAs.Once attendance has been met the Scheduler will also manage the completion of the job as well as ensuring that all parts and materials are accounted for and all required documentation is completed.Responsible for execution of maintenance tasks in accordance with contract specification.This position will be contracted to work Monday to Friday between 08:00 - 17:00 and not on a shift pattern

Main DutiesTo schedule all reactive, remedial and planned works to appropriate resource, paying attention to location, expertise and response targets.To accurately record all job related information on the appropriate IT systems.To ensure that the engineer days are optimised to drive maximum productivity from the team.Ensure all jobs marked an incomplete by engineers are followed up and reallocated as appropriate.Monitor engineer travel and activity and respond to issues as required.Arrange third party attendance where required, raising appropriate Purchase Orders and Work. Requests and obtaining required completion information.Ensure all jobs are completed within the required response times and costs.Deal with communications in a professional and prompt manner.Ensure non productive time is accounted for on system.Escalate issues with specific jobs, clients or engineers promptly.Follow Group and company policies and procedures, at all times.Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment.Use all work equipment and personal PPE properly and in accordance with training received.Report any issues or training needs to your Line manager and /or via your divisional incident reporting system

What we are looking forHave experience working within a service delivery or contact centre.Possess strong IT skills.Demonstrate a high level of communication skills with the ability to provide detailed information and advice in a clear and positive manner.Have the ability to interact and communicate as appropriate with their audience, which will encompass colleagues, engineers, contract and performance managers and third party suppliers.Work effectively under pressure within a busy and diverse environment.Show a creative approach to analysing and solving problems using technology and reported information.Adhere to process and compliance requirementsWork well as part of a team.Experience in a similar role is beneficial but not necessary

Note

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

JOB TITLE: Customer Consultant - Cavendish Online
SALARY:£28,044 - £32,472
LOCATION: Bristol

HOURS: Full-time - 40 hours. (Monday -Thursday 9.45am-7pm and Friday 9.45am-6pm).

WORKING PATTERN: Our work style is Hybrid, which involves spending at least two days, or 40% of your working week, in our Bristol Harbourside office. This will be agreed by your Line Manager.

About this opportunity

Do you enjoy building relationships with customers and colleagues?

Supporting our Cavendish Online business, we're currently looking for enthusiastic and driven Customer Consultants. You'll engage our customers, briefly understand their needs and signpost or transfer to the right person/team to meet those needs. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them.

This is an exciting opportunity for motivated and adaptable people to really make a difference and ensure more customers get the protection they need.

About us

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

You'll have good interpersonal, organisational and communication skills, along with the ability to establish rapport quickly and make an excellent first impression.

You'll support new and existing customers with their financial & service needs via a range of channels where appropriate, and deliver an excellent customer experience.

You'll have strong attention to detail ensuring calls and information is accurately processed and that work follows relevant internal and external rules, procedures, scripts and regulatory requirements.

• Identify customer needs

• An easy and confident communicator

• A genuine desire to help our customers

• A desire to help the business meet its objectives by succeeding in your own KPI's.

• Proactive and organised, with an ability to manage your workload

• Positively influence others by demonstrating core values and behaviours.

• Be open and receptive to feedback and improvement suggestions

• Empower others by sharing your skills and knowledge.

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 22 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.

Proud member of the Disability Confident employer scheme

Join Our Team as an experienced planner/coordinator! ⌨️

Contract: Fixed term for up to 6 months

Hours: 40 hours per week

Location(s): Chipping Sodbury

Are you an experienced coordinator with resilience, the ability to work under pressure, and a knack for meeting deadlines with a smile? If so, and if you’re interested in joining a certified Great Place to Work organization, then apply now!

We are looking for an experienced Service Coordinator to join our busy Service Delivery Team in Chipping Sodbury on a 6-month fixed term contract, delivering vital in-house gas services to our customers. This is a full-time, in-office position, requiring you to work Monday through Friday, from 9:00 AM to 6:00 PM with a one-hour lunch break. You will collaborate closely with customers, engineers, and other stakeholders to ensure services are delivered effectively and efficiently. Your responsibilities will include coordinating and managing the booking of gas servicing and repairs with utmost care and empathy, while ensuring all service delivery complies with relevant legislation and regulations.

As a Service Coordinator, you will:

• Plan daily schedules for heating engineers and coordinate the end-to-end delivery of service and repairs.
• Allocate emergency, urgent, and routine work to engineers.
• Monitor service requests, job progress, and productivity using digital platforms.
• Liaise between customers, suppliers, and internal leaders on service issues.
• Ensure operational processes adhere to quality and safety standards.
• Help compile performance reports showcasing KPIs and customer satisfaction.
• The ideal candidate will have experience working in a fast-paced service coordination, planning, compliance, or similar role. Strong IT skills and a flexible approach are essential. You should possess excellent communication and interpersonal skills, a friendly attitude, and good organizational skills with a flair for detail.

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

Due to the nature of the role, a Basic DBS check will be required to ensure a secure environment. Ready to embark on this versatile journey? Apply now!

Benefits of belonging at Bromford

Joining Bromford isn't just about a job; it's about a community that values you. Here's a glimpse of the benefits you'll enjoy:

27 days annual leave, plus bank holidays and the option to buy or sell up to 5 days leave each year

£500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership

A Performance Related Pay scheme based on organisational and individual performance

️ Retail discount schemes to help you save on spending such as food shops, clothing and technology

⚕️ A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support and rewards for healthy habits

A choice of two pension schemes, with employer contribution rates of up to 10% of salary

As a certified Great Place To Work, we value your well-being and offer a comprehensive benefits package. Apply now, and let's make Bromford the next exciting chapter in your career!

Swift action required! The closing date for applications is just around the corner on 27th November 2024. If you have any queries or need assistance, feel free to reach out to Natalie, our Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.

Seize this opportunity now! In the event of a high volume of applications, we reserve the right to close the vacancy early. Don't miss your chance to join us on this exciting journey! Apply promptly.

Salary: Basic £45,000 plus overtime, travel expenses, car

Excellent Earning potential, possible OTE to £65k region

HRGO is looking to recruit a UK based International Field Service Engineer. The role will be UK based and involves visiting customers across the UK and extensive worldwide travel. When working overseas these assignments can be for up to a month at a time.

Permanent - Fully remote position

The International Field Service Engineer will be responsible for troubleshooting and providing field service for industrial automation equipment. This includes technical support, maintenance and repair of insulating glass units and flat glass processing machinery. The duties include frequent communication with clients to ensure smooth operations and customer satisfaction.

Duties:

• Install, conduct maintenance, troubleshoot and repair equipment at customer sites throughout the UK, Europe and worldwide.
• Provide high-quality technical assistance to customers to ensure optimal equipment performance.
• Document customer machine information and technical conditions and make improvement suggestions.
• Work within a cross functional team that includes applications, sales, engineering, or production for excellent customer service.
• Train customers to operate and/or repair machines to ensure maximum productivity.
• Act as an ambassador and work directly with customers during installations and repairs to enable their business success.

Experience / Qualifications:

• Troubleshooting and Technical Support skills
• Excellent working knowledge of electro- mechanical, pneumatic, hydraulic control systems
• Computer literate with knowledge and experience interrogating maintenance and PLC software
• Field Service and Maintenance & Repair experience
• Excellent communication skills for effective client interaction
• Proficiency in relevant software and tools
• Knowledge of industrial automation and glass processing machinery is beneficial
• Strong problem-solving and analytical skills
• Ability to work independently and remotely
• Previous experience in a similar role is a plus
• Qualification in an Electro-Mechanical Engineering discipline or related field

Required:

• Worked on Industrial Machinery
• Full UK Diving Licence
• Willingness to travel throughout the UK and Overseas
• Valid Passport

Customer Service Administrator - Bristol

Customer Service Administrator

Up to £23,400 per year

Monday-Friday, between 8.30am-6pm

Bristol Lake view, Bristol, BS34 8SW

Here at Diligenta, we are proud to be the single largest provider of outsourced TPA services to the UK Life & Pensions market. We impact peoples' lives every day, be it helping pay for a loved ones funeral or providing someone with their pension funds for a happy retirement. Our vision is to be the 'Customer Experience Partner' for our clients.

Summary of the role:

• Due to the recent growth of our company, we will be recruiting multiple Customer Service Administrators each month throughout the year.
• We are based next to Bristol Parkway, offering free and secure on-site parking or a short walk to local trains or buses.
• Our standard working hours are Monday-Friday between 8.30am and 6pm, so no evening or weekend shifts that impact on your family and social lives!
• Flexible hours are available to suit your availability, work life balance and wellbeing.

Benefits:

• 23 days holiday (plus bank holidays)
• Eligibility for an annual discretionary bonus scheme
• A contributory company pension scheme
• Excellent employee wellbeing and assistance support programmes
• Expansive employee discount site saving you money on anything from your weekly food shop, to holidays, electrical goods and financial services
• Pay review after 6 months
• No evening or weekend shifts

What you will be doing?

As a Customer Service Administrator, you will be providing support to the customer service team of a major financial company. Working in the back office, you'll be ensuring business administrative duties are compliant by organising and providing support to the members of our customer service team. This consists of filing, sending and receiving post, stationary requisitions and aiding the financial administration department.

What are we looking for?

• A passion for helping people and providing great service. This may have been gained through work in a call centre environment, retail, hospitality, travel or other customer focussed environments
• A desire to learn. From day one, we will invest in your professional development by providing extensive group and personalised training that will assist with your growth as a first-class Customer Service Representative.
• Familiarity using Microsoft Office (Excel, Word etc) and a variety of computer systems

Who are Diligenta?

Diligenta makes a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We are dedicated to being there to support customers in moments that really matter in life and providing the best service every time. Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, AVIVA, Standard Life, M&G Prudential and Nest, the UK government's workplace pension scheme. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

Diligenta's innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we're excited to welcome new people to be part of our journey.

Diligenta is proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group.

Diligenta is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Administrator

£22,920 per annum, Permanent, 09:00 to 17:00pm M-F, BS16 Emerson's Green, Bristol, 28 days Holiday, Pension, On-site Parking plus more.

Continued growth has led this engineering contracts coordination business to recruit for a customer services administrator to join their team. Working within a team of 4 as part of a wider team of 18, with the full support of a management team, this office will see you working within a team orientated culture:

• Acting as one of the first points of contact within the team along with your colleagues to order process
• Support engineers via App or email in taking their order for parts and components.
• To manage expectations of the engineers of delivery of products.
• Input order information and maintain communication throughout.
• Email correspondence with the Engineers or contracts providers.
• Work with the wider team to ensure smooth running of contracts.

The successful customer services administrator will have a need to hold confident IT skills, be communicative, accurate when inputting data and have previous experience from within a contracts administrator, customer services administration or administrator's role. With additional team members, a team leader and an operations manager all there to give you support and full training will be provided.

This national, long standing employer have 27 branches across the country and are highly respected as delivering the highest quality in customer services. Giving the customer services administrator full support in training, you will be given the opportunity to join at an exciting time as the business celebrate 20 years in business and are further expanding. Their team are inclusive, supportive and fun and ready to welcome a new colleague into their environment.

Benefits Include :

• 28 days holiday including bank holidays.
• Pension
• Christmas office shut-down.
• Working within a personable team spirited environment
• Friday team lunch or breakfast
• Dress down Friday's
• Life assurance of 2 x salary
• On-site parking

Apply today for immediate consideration - you can also apply direct to richard.hughes@travail.co.uk.

For further information, please feel free to call Richard Hughes on 0117 934 9770 / 07778150198.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Senior Tax Manager

Location: Bristol

Contract: Permanent

Rate: £75,000 - £90,000

Hybrid Working

Start date: Flexible

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting on behalf of a prestigious Accountancy firm based in Bristol for a Senior Tax Manager. This is an exciting opportunity for a Tax professional with 8 years of post-qualification experience to join a rapidly growing firm. If you are looking to build on your tax expertise, this position offers excellent career growth, a flexible remuneration package, and hybrid working opportunities.

Main responsibilities

• Manage and coordinate business tax compliance and advisory projects, ensuring high-quality service delivery.
• Build and maintain strong relationships with clients, managing expectations and fostering trust.
• Plan budgets, allocate resources, and oversee project progress to meet engagement objectives.
• Collaborate with cross-functional teams to deliver comprehensive tax solutions.
• Lead and mentor team members, fostering a supportive and growth-oriented work environment.

Candidate Requirements

• A university degree and at least 8 years (Senior Manager) of relevant experience in business tax.
• A CPA, CA, or equivalent certification in a relevant specialisation.
• Strong skills in leadership, organisation, analysis, and supervision.
• A proven track record of managing large and complex projects.
• A passion for learning and applying tax technology advancements.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.