Total 432 job vacancies in USA-MA Remote

The selectee will serve as a Information Technology Specialist. Typical work assignments include:

• Assisting in the implementation, testing, and maintenance of IT systems and databases to ensure they meet user requirements and design specifications.
• Supporting data governance and management activities to ensure data quality, adherence to data standards, data accessibility, and compliance with regulatory requirements.
• Creating reports and data visualizations to assist staff in data analysis and decision-making processes.
• Assisting in gathering and documenting business requirements for IT solutions.
• Supporting IT project management activities in the development and maintenance of IT systems.

The Advanced MSA primary duties are to perform a variety of administrative support functions in connection with Veteran's inpatient and outpatient visits, care, and treatment while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics and specialties. Some of the major duties of this position include, and are not limited to:

• Schedule appointments in a timely manner. All appointments will be made with the patient's input, either in person or by phone. This may require a high level of coordination to avoid patients and sending sites not being able to conduct their CVT appointments.
• Daily review of active/pending consults, Recall list, and communications for accuracy and disposition.
• Monitor pre-appointment requirements to assure readiness for virtual (CVT/VVC/phone) visits.
• Incumbent will use the appropriate scheduling platform for scheduling needs. Which includes CRPS, VISTA, VSE, CTM, and/or TMP, when applicable.
• Work with the interdisciplinary team to schedule follow-up visits for inpatients and outpatients in the CRH Clinics with various providers and in a variety of modalities (face-to-face, VVC, and phone if needed).
• Coordinate care of Veterans at other VA facilities within the VISN.
• Obtain appropriate inpatient and outpatient records and ensure they are appropriately entered into the VA computerized system to ensure availability for patient care.
• Ability to operate computerized programs and databases to enter, modify and retrieve sensitive information/data into or from electronic medical records, scheduling systems, and/or reports.
• Knowledge of basic medical terminology and more specific terminology as needed for problem­ solving and communication with Specialty teams.
• Ability to communicate effectively and professionally with Veterans and employees at varying grade levels.
• Ability to identify concerns, perform the tasks required to resolve the issue accurately and timely, and follow up as necessary to ensure a satisfactory resolution.
• Ability to make appointments in a clinical setting.
• Ability to work independently in the accomplishment of a wide variety of duties, including setting priorities and coordinating work within a complex range of Primary Care, Mental Health, and/or Specialty CRH clinics.
• Other duties maybe be assigned within the scope of the CRH AMSA scope of practice.

The Supervisory International Trade Specialist:

• Assess freight and cruise market performance.
• Corporation representative and liaison.
• Establishes professional network.
• Advice and recommendations to the Administrator, Deputy Administrator.
• Leads and coordinates joint marketing initiatives.
• Supervises a team of trade specialists.

The ideal candidate has the ability to communicate the value of increasing trade into and throughout the Great Lakes and St. Lawrence Seaway system.

Major duties include but not limited to:

• Manages, supervises and/or supports major VISN-wide clinical and Administrative initiatives and projects.
• Ensures the integration of all initiatives in terms of phasing, implementing and monitoring of programs.
• Compiles final reports including comprehensive analyses, noting discrepancies, making corrections and initiating remedial actions; monitors action items and ensures appropriate progress and ongoing risk management.
• Develops background and management options available to deal with complex VISN planning and implementation issues.
• Provides consultation, monitoring and analysis of changes in mission, goals, new legislations, provides consultation, monitoring analysis of change in mission, goals, new legislation and technological advances to asses the impact on processes and procedures related to administrative and clinical priorities.
• Provides technical expertise in the fields of Business planning, of healthcare planning, clinical improvement, strategic planning, system redesign and patient centered care.
• Provides technical expertise in the fields of Business planning, of healthcare planning, clinical improvement, strategic planning, system redesign and patient centered care.
• Knowledge and ability to navigate, synthesize and analyze significant amount s of data as well as their potential effect on processes, workflows, and various reporting (i.e. SAIL, access, productivity, etc.).
• Responsible for data and reporting management as it relates to access, productivity, utilization, and supply and demand management. In conjunction with other SMEs, assists to oversee processes and workflows that affect supply, demand, productivity, access, utilization, and other items as they relate to access.
• Coordination design and investigation to enhance improvement, readiness, resilience, and sprints. Reviews and provides guidance to identify strategies to reduce backlog. Oversees and monitors consult management issues and provide guidance to VISN GPMs.
• Ensures and expected to support medical facilities of levels 1, 2, and 3 complexities with the Electronic Health Record Management (EHRM) system by addressing the increasing number of operational needs to adapt to the higher level of resource responsibilities and challenges across different sites, as the Oracle Health system requires a broader and deeper skill set of understanding which requires flexibility and informatics integration.
• Responsible to have systemic knowledge and understanding of the often-interconnected processes and variable that affect access, productivity, efficiency and other VHA priorities, which encompass process improvement, supply and demand management, and data/reporting management and validation
• Evaluate and plan work in short and long-range planning efforts; obtain and consolidate information from programmatic units. Compiling information to be presented to the CMO and DCMO, Board of Directors, and Steering Committee for use in the planning, development, and operation of GPM programs.
• Demonstrates skill in applying analytical methods and techniques used to evaluate criteria for measuring program performance and effectiveness.
• Organizing, coordinating, implementing directing, integrating, controlling and evaluation programs and projects for forecast of opportunities to improve the healthcare delivery system.

The incumbent is assigned to VISN 4, within the Caregiver Support Program (CSP). The incumbent although stationed at the VISN-with primary role of CSP clinical eligibility reviewer-may have clinical privileges and credentialing at a VA Medical Center (VAMC) or Community-based Outpatient Clinic (CBOC). The incumbent may have up to 20% of their time dedicated to a combination of direct clinical care, academic teaching/training, research, and/or program evaluation at their home VAMC. This work would be separate from caregiver support. The duties for the incumbent, must be at least 75% administrative and related to the CEAT. The other duties will be determined by the incumbent and their VISN leadership.

Each individual CEAT team member will review the Veteran's medical record summary, most recent History & Physical, findings of recent testing at the facility, caregiver assessment and care team input. The team member will present their respective findings to the inter-professional team. The team will meet and render a multi-disciplinary decision regarding clinical eligibility, based on all eligibility requirements. If deemed eligible, the team will also determine the appropriate level of caregiving required (tier level). Each team will document the findings and determination and communicate the decision with the referring facility or region.

Major duties include, but may not be limited to:

• Reviews dispositions of PCAFC initial eligibility decisions; reassessments; and appeal decisions for clinical eligibly determinations, within 45 days of receipt from facilities and other CSP VISN CEAT. This is done from a psychological perspective.
• Analyzes mental health data obtained from VHA electronic health record and collateral records for use in determining PCAFC clinical eligibility and documents findings in approved CSP PCAFC templated notes.
• Works with inter-professional team members at Regional, VISN and facility levels to ensure PCAFC eligibility determinations are delivered objectively with strong, consistent inter-rater agreement and with documentation and communication of outcomes in a direct and coordinated manner.
• Utilizes knowledge of PCAFC clinical eligibility to coordinate with other regional CEATs the transfer of appeals for inter-VISN evaluation.
• Brings a knowledge of and ability to administer, score and interpret the widest array of psychometric psychological assessments (e.g., attention/concentration, memory, executive functioning, intelligence, reasoning and judgement) to assist CEAT with case disposition and team's recommendations.
• May provide a full range of psycho-diagnostic services including use of psychological testing (with supervision) for non-CSP PCAFC applicants.
• Performs psychological evaluations for individuals with mental health and medical disorders for purposes of diagnostic clarification and treatment planning recommendations.
• Provide comprehensive, evidence-based psychotherapeutic interventions, including individual, family, and group psychotherapy.
• Provides education to patients, family members, significant others, and community members.
• Functions as a member of the assigned mental health or specialty mental health care team. The incumbent assumes complete professional responsibility for his/her clinical findings, patient care decisions, and documentation.
• May provide clinical supervision and instruction for psychology interns and post-doctoral residents.
• Evaluates program progress and outcomes and utilizes data to continuously modify and improve the program and processes.

Psychology Program Manager (Quality Assurance Officer) works within the Veterans Crisis Line (VCL), Quality, Training and Risk Management. Responsibilities are complex in scope and have a nationwide impact including the ability to ensure implementation of an effective enterprise quality management system that includes monitoring and evaluating the quality of clinical and administrative processes throughout the Veterans Crisis Line.

Major Duties include, but are not limited to:

• Serves as a subject matter expert in the areas of quality management and enterprise risk management for the Veterans Crisis Line and is responsible to ensure the effective implementation of an enterprise quality management system.
• Responsible for strategic planning to ensure the provision of high quality services, including planning, developing, and implementing short and long-term goals and objectives consistent with the VCL's strategic plan.
• Ensures the program is meeting regulatory/accreditation standards, including Commission on Accreditation of Rehabilitation Facilities (CARF), American Association for Suicidality (AAS), and VHA policies.
• Responsible for clinical quality indicators including analysis of data from Silent Monitored phone calls, end of call satisfaction question, and complaint/compliment tracking. Following data analysis the incumbent will provide applicable recommendations to improve processes.
• Develop and implement programs, policies, and procedures to meet program goals, VHA policy and external accreditation requirements, and monitor outcomes using data-driven quality assurance processes, and implement strategies for improvement based on data analysis.
• Ability to balance responsibilities in a complex environment and to work with great autonomy; ability to set priorities and delegate tasks, meet multiple deadlines, analyze complex organizational problems; and ability to develop and implement effective solutions for those problems.
• Serves as a member of VCL's Executive Leadership Council and works closely with the VCL's Clinical Advisory Board (CAB), Member Services, Suicide Prevention Office, Office of Mental Health Operations, Mental Health Services, and key stakeholders to ensure the quality of service delivery.
• Plans initiatives in a myriad of assignments that cross multiple organizational lines as well as federal and state agencies and develops national policy and procedures related to delivery of care including VHA directives, handbooks, manuals, training guides, information letters, clinical practice guidelines, standards and criteria for the VCL Quality Assurance Program.
• Develop education to be disseminated nationwide via webinar and other technological platforms.
• Consults with members of the Suicide Prevention Office and Suicide Prevention Researchers within and external to VA to determine effective clinical interventions and public health strategies for crisis intervention and suicide prevention among Veterans and Service Members.
• Other duties as assigned.

Electronic Health Record (EHR) Application Configuration Management and Support:

• Serves as a commercial EHR system expert in designing, building, and configuring commercial EHR applications in clinical and business settings.
• Functions as a liaison and advocate for commercial EHR enterprise software applications between clinical and business end-users, clinical advisory groups, and clinician users of all disciplines.
• Evaluate proposed commercial EHR configuration solutions for implementation and recommend changes to workflows, order sets, and clinical content.
• Develop commercial EHR configuration baselines and contribute to change control processes to implement new configurations and workflows.
• Analyzes commercial EHR vendor software release documentation and assesses potential impacts on established configurations.
• Provides commercial EHR application education and assistance to clinical and business end-users.
• Participates in commercial EHR system testing, change control processes, implementation, and performance monitoring activities.

• Provide on-site and/or remote support for end-users during commercial EHR go-live implementation activities.
• Conduct on-site training events when necessary to support commercial EHR go-live implementations.
• Coordinates with Service Desk support personnel to assist clinical and business end-users with application assistance.
• Communicate commercial EHR software application concepts using presentations, demonstrations, or formal documented reports.

• Develop systematic and structured approaches to evaluate software performance to improve clinical outcomes.
• Analyzes application performance and support requests to determine patterns associated with functionality or human-centered design flaws that require intervention and recommends improvements.
• Documents configuration issues at EHR go-live events and develops strategies to improve EHR usability and adoption.
• Evaluate quality improvement processes that impact configuration and/or clinical workflows to support improved technology response and positive patient outcomes.

• Utilize project management concepts, tools, and techniques to plan, organize, and execute all assigned tasks.
• Utilize knowledge and experience in project management to define project scope, identify deliverables, manage risks, and communicate across teams to achieve goals and objectives.

Electronic Health Record (EHR) Application Configuration Management and Support:

• Serves as a commercial EHR system expert in designing, building, and configuring commercial EHR applications in clinical and business settings.
• Functions as a liaison and advocate for commercial EHR enterprise software applications between clinical and business end-users, clinical advisory groups, and clinician users of all disciplines.
• Evaluate proposed commercial EHR configuration solutions for implementation and recommend changes to workflows, order sets, and clinical content.
• Develop commercial EHR configuration baselines and contribute to change control processes to implement new configurations and workflows.
• Analyzes commercial EHR vendor software release documentation and assesses potential impacts on established configurations.
• Provides commercial EHR application education and assistance to clinical and business end-users.
• Participates in commercial EHR system testing, change control processes, implementation, and performance monitoring activities.

• Provide on-site and/or remote support for end-users during commercial EHR go-live implementation activities.
• Conduct on-site training events when necessary to support commercial EHR go-live implementations.
• Coordinates with Service Desk support personnel to assist clinical and business end-users with application assistance.
• Communicate commercial EHR software application concepts using presentations, demonstrations, or formal documented reports.

• Develop systematic and structured approaches to evaluate software performance to improve clinical outcomes.
• Analyzes application performance and support requests to determine patterns associated with functionality or human-centered design flaws that require intervention and recommends improvements.
• Documents configuration issues at EHR go-live events and develops strategies to improve EHR usability and adoption.
• Evaluate quality improvement processes that impact configuration and/or clinical workflows to support improved technology response and positive patient outcomes.

• Utilize project management concepts, tools, and techniques to plan, organize, and execute all assigned tasks.
• Utilize knowledge and experience in project management to define project scope, identify deliverables, manage risks, and communicate across teams to achieve goals and objectives.

Leadership in Nursing Informatics:

• Convene and lead groups of Subject Matter Experts (SME) in nursing and other healthcare disciplines to identify best practices and achieve consensus for standardization of workflow design and configuration in existing and new health information systems.
• Serve as liaison between the Office of Information Technology and select IHS Headquarters Offices and Divisions responsible for programmatic guidance of various disciplines including nursing, public health nursing, and community health aides/providers/representatives, to ensure that the data needs of these programs are considered in health information technology system selection and configuration.
• Serve as a recognized expert and liaison in the subject area of clinical informatics and serves in a professional manner in performance of duties between IHS, Tribal, and Urban (I/T/U) users, state, local healthcare organizations, external and internal stakeholders and software development staff.

• Conduct market research, independently and in collaboration with appropriate Office of Information Technology and Program colleagues, on products and systems that may be useful in improving care and outcomes for IHS facilities and patients.
• Evaluates and makes recommendations to support implementation and modification of planned or proposed software changes or administrative policies for clinical software.
• Utilize expertise and independent judgment to select and develop methods to meet long-term objectives for new healthcare software applications.

Leadership in Nursing Informatics:

• Convene and lead groups of Subject Matter Experts (SME) in nursing and other healthcare disciplines to identify best practices and achieve consensus for standardization of workflow design and configuration in existing and new health information systems.
• Serve as liaison between the Office of Information Technology and select IHS Headquarters Offices and Divisions responsible for programmatic guidance of various disciplines including nursing, public health nursing, and community health aides/providers/representatives, to ensure that the data needs of these programs are considered in health information technology system selection and configuration.
• Serve as a recognized expert and liaison in the subject area of clinical informatics and serves in a professional manner in performance of duties between IHS, Tribal, and Urban (I/T/U) users, state, local healthcare organizations, external and internal stakeholders and software development staff.

• Conduct market research, independently and in collaboration with appropriate Office of Information Technology and Program colleagues, on products and systems that may be useful in improving care and outcomes for IHS facilities and patients.
• Evaluates and makes recommendations to support implementation and modification of planned or proposed software changes or administrative policies for clinical software.
• Utilize expertise and independent judgment to select and develop methods to meet long-term objectives for new healthcare software applications.

This Case Management Assistant position is located Direct Reports, Civil Rights and Liberties, Ombudsman and Traveler Engagement, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:

• Using detailed knowledge and experience, accesses the redress case management database to process and track redress applications from the traveling public, and reviews incoming applications for completeness ensuring that they are referred to the correct partner organization for analysis.
• Assists supervisor in researching and obtaining information to prepare findings, review plans and special studies.
• Prepares a wide variety of recurring and nonrecurring reports and other documents and reviews/finalizes documents prepared by others.
• Carries out administrative support functions including organizational inbox management and file maintenance. Incumbent plans and coordinates the work of the office.
• Composes and reviews outgoing correspondence and action papers submitted to ensure that the materiel is properly prepared, coordination is completed, procedural requirements have been met, grammar is correct, and security markings are correctly applied.

Major Duties:

• Program Planning and Implementation:
  • Participates in short and long term National and Region-wide telehealth planning.
  • Manages National, Regional & cross-VISN TMH and Tele Primary Care clinical projects with specific emphasis on technological connectivity between participating provider and recipient Health Care System Medical Centers, CBOCs and other VA facilities.
  • Assists participating provider sites and individual veterans with establishing home based CVT (hCVT) services including provision of mobile device solutions, installation and operation.
  • Obtains and consolidates information for presentation to the Clinical Resource HUB Director and to respective National, VISN and facility leaders/staff for use in the planning, development, and the operation of integrated regional programs.
  • Develops and coordinates internal review systems for tracking equipment, technological capacity and inter-system connectivity for planning and operations.
  • Provides technical expertise in the field of Tele Health care planning and systems redesign.
  • Identifies the development, training and orientation for TH network needs.
  • Provides or arranges for the needed training and skills development for equipment operation and integration with existing facility IT Departments and facility Telehealth coordinators.
• Evaluates Programs/Monitors Data:
  • Develops and maintains systems to ensure that hCVT workload is captured properly and reimbursement is optimized for cost recovery.
  • Analyzes telehealth data, identifies trends and issues of concern with emphasis on technological challenges and solutions to surmount identified obstacles.
  • Develops, monitors and reviews trend analyses regarding clinical care connectivity and performance improvement activities.
  • Reviews material and monitors operations with regard to compliance with the standards of internal and external accrediting agencies.
  • Develops background and management options available to deal with complex National/Regional/VISN planning and implementation issues with regard to CVT-based services.
  • Recommends action or adjustments necessary to achieve required objectives.
  • Ensures proposals/initiatives submitted for VACO/VISN approval are complete and all implementation requirements are accurately identified.
• Reports Results/Monitors Remedial Actions:
  • Compiles final reports including comprehensive analyses; notes discrepancies and planned initiatives for effecting remedial actions.
  • Provides consultation to VISN leadership across VISN 9 and possibly other VISNs and implements resolutions based on provider and service sites mutual interests.
  • Establishes process controls to ensure recommendations and actions are completed as approved.
  • Monitors action items within the organization and ensures appropriate progress to remedy problems and to mitigate risk management.
  • Recommends new policies and procedures and recommends revision for existing Region/VISN policies and procedures in keeping with National guidelines and priorities.
• Program Review and Documentation Preparation:
  • Ensures effective reporting for the VISN 9 healthcare telehealth delivery system.
  • Serves as the point of contact for network operations information, reports, data pulls, controlled correspondence and local, VISN or national suspense items relevant to technology, equipment, software and IT systems management.
  • Ensures communications are accurate, professional and complete. and that written documents are completed according to organizational formats/guidelines
  • Drafts new and revised Regional/VISN Memoranda and Bulletins and upon review and concurrence of the VISN 9 Clinical Resource HUB Director and concerned services, disseminates these documents and publications.

Quality Assurance & Technical Specialist

(Focus on Pension Wise service)

c.£44,935 per annum

Homeworking

Permanent

This role offers 100% remote working so you can be based anywhere in the UK.

Both part time and full-time available (a minimum of 3 days a week)

As a Quality Assurance & Technical Specialist, your primary responsibility is to ensure that all pension guidance delivered meets established quality standards and is technically accurate. You’ll work closely with the Pensions Operations team, focusing on calls, webchat, and written enquiries to maintain high-quality service delivery. Additionally, you’ll collaborate with the Pensions Quality Assurance & Technical Manager and the Quality Assurance & Technical team.

As a Quality Assurance & Technical Specialist, you will be responsible:

Ensuring that all pension guidance delivered is technically accurate and that the customer experience standards are met.

The following are the main duties of the Quality Assurance & Technical Specialist role:

• Ensuring that services are technically accurate and meet an agreed set of customer service standards.
• Answer technical queries from our Pensions Guidance specialists about all and any aspects of pensions.
• Anticipating upcoming topics by picking up on new developments across the pensions industry.
• Update the technical accuracy of pensions guidance content and information products.
• Attend meetings and workshops etc., within the scope of the role.
• Contribute to the technical learning and development strategy and help to deliver the quality assurance plan, both of which deliver continuous improvement to the organisation.

You will need to demonstrate the following skills and experience.

• A deep and wide knowledge of pensions’ law and practice across a broad range of pension arrangements, occupational, personal, and state pension
• An understanding and appreciation of wider retirement issues and non-pension assets, including state benefits.
• Must be good at dealing with members of the public, translating complex ideas and topics clearly.
• A commitment to on-going personal and professional development; we may require you to undertake training within the scope of the role.
• A successful track record of producing clear, technical communications.
• FPMI, APMI or CII qualifications or equivalent in related areas (Desirable).

At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves to our values: -

• Caring
  We care about our colleagues and people whose lives we are here to transform.
• Connecting
  We will transform lives through our ability to make positive connections.
• Transforming
  We are committed to transforming lives and make a positive societal impact.

About MaPS

At MaPS, we help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, however and whenever they need it.

About our people

We aim to attract and retain the absolute best talent, so we can achieve our objectives and continue to make a difference to millions of people’s lives. We are keen to encourage applications from individuals across the whole community with the skills, knowledge, and behaviours for the job, and who show a strong commitment to MaPS’ objectives, values, and vision. It is important to us that we continue our ambition to be a genuinely diverse and inclusive organisation, so that we reflect the people we are here to help.

Our inclusive working environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds.

We work hard to ensure that we have a progressive approach to inclusion, equity and belonging. We really do want our colleagues to “bring their whole selves to work.”

By way of brief example, we have an enviable ethnic diversity mix, inter faith network, equal gender balance with a zero mean gender pay gap and thriving colleague and ally networks, including LGBTQ+, neurodiversity, women’s health, men's health, ethnicity, and diversity.

What Money and Pensions Service can offer you?

• Generous Annual Leave – 30 days plus Bank Holidays
• Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
• Subsidised eye test & flu jabs
• Life assurance scheme
• Give as you earn scheme.
• Employee assistance programme (EAP)
• PAM Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers

You will be joining our team of pension specialists providing the above services to the public between the times of
8.00am to 8.00pm Monday to Friday although the requirement on the Quality Assurance & Technical team is to work between 9.00am to 5.00pm.
As a flexible employer we are open to discuss what work patterns are mutually beneficial to meet our needs.

If you’re already a MaPS employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@maps.org.uk

Job Reference: MaPS00716

Close Date: 21st November 2024

You will be joining our team of pension specialists providing the above services to the public between the times of
8.00am to 8.00pm Monday to Friday although the requirement on the Quality Assurance & Technical team is to work between 9.00am to 5.00pm.
As a flexible employer we are open to discuss what work patterns are mutually beneficial to meet our needs.

If you’re already a MaPS employee, and as part of our Talent Strategy, we’re committed to strengthening opportunities for our people to learn, grow, progress, and thrive. For many of you, this may be preparing and applying for your next role with us, and we're passionate about ensuring you feel supported throughout your internal recruitment experience. Please get in touch if you want to know more about some of the ways in which we could support you by emailing recruitment@maps.org.uk

Job Reference: MaPS00716

Close Date: 21st November 2024

Proud member of the Disability Confident employer scheme

• The Equality, Diversity, Inclusion and Sustainability Team is delighted to advertise a great opportunity to join our team in the capacity of Practitioner – EDI! Vita Health Group is committed to the values of Equality, Diversity, and Inclusion and therefore our team has grown exponentially within the last year. Our remit has expanded to incorporate the Freedom to Speak Up guardians as well as the Health and Wellbeing team, allowing us to bring a broader, multifaceted approach to each of these.
• We are looking for a subject matter expert with a passion for work in the EDI space. In the role, the successful applicant would have the opportunity to work directly with the Health, Wellbeing and Inclusion Manager as well as the EDI and Sustainability Director and they will work alongside two other EDI practitioners. The successful candidate will support and contribute to the creation and delivery of our EDI strategy and action plan. They will respond to organisational needs with regards to EDI and support with large-scale projects including the NHS Equality Delivery System, WRES & WDES, SOMIS, and more. In addition, we require some experience of supporting colleagues and their managers in assessing needs and making recommendations for reasonable adjustments.
• Previous EDI experience is essential either within a specialist role or as a champion. Most importantly we require an individual who has a passion for and a commitment to the principles of EDI. As a facilitator of change, the ability build strong working relationships is critical as is a high level of enthusiasm and motivation. The job holder will must have the courage to speak truthfully and challenge appropriately while remaining empathic and sensitive.

Skills and Experience:

Essential:

• Previous experience in an EDI post or champion role
• Good working knowledge of EDI legislation
• Genuine passion for, interest in, commitment to, and knowledge of the principles of EDI
• An awareness of and commitment to supporting and facilitating diversity and inclusion
• Experience of working with reasonable adjustment/access to work programmes
• Willingness to travel, which may include overnight stays on occasion, as and when required

Desirable:

• EDI qualification
• Project management qualification
• Experience in working in/with Occupational Health

Why Vita Health Group?

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.

To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as “Best Company to Work for” at the Health and Wellbeing Awards 2024.

This is also recognised by current employees – our most recent Employee Survey results showed the top 5 reasons to work here as being:

• Supportive team and management
• Positive work environment
• Wellbeing and mental health support
• Trust and respect
• Autonomy and flexibility

We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: https://www.vitahealthgroup.co.uk/join-us/careers

Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. For further information on our EDI commitments please view here: Vita Health Groups commitment to Equality, Diversity and Inclusion

We are committed to being equitable and supporting the wellbeing of all employees.

• We are a Mindful Employer
• Our status as a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be invited to interview.
• Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be invited for interview.
• Our Gender Matters Scheme where all women applicants for senior roles (£60,000+) that meet the essential criteria will be invited to interview.
• Our sign up to the Armed Forces Covenant.
• Our status as a Menopause Friendly Committed employer.
• Our sign up to the Employer with Heart Charter.
• Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
• Access to health and wellbeing services for colleagues including Mental Health Advocates and an Employee Assistance Programme.
• An embedded “speaking up” culture facilitated by Freedom to Speak Up Guardians.
• Treating transgender individuals with dignity and recognising the potential complications that may arise when taking references. We encourage applicants to contact HR at hr@vhg.co.uk to discuss or amend how we manage reference requests.

Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact recruitment@vhg.co.uk and we will facilitate.

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check.

Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months.

Vita Health Group reserves the right to close this job when sufficient applications have been received.

Proud member of the Disability Confident employer scheme