Total 2,341 job vacancies in Miami Shores- Main Campus

Performs a combination of routine and multiple and varying tasks/assignments under the general direction of a manager, project/program manager, team leader, or more experienced employee. Acts as an individual contributor and/or member of a team to assist other employees in day-to-day operations. Applies experience and detailed knowledge to plan and accomplish routine tasks/assignments. Assignments include the following:

Provides flight data processing and communications service for the air traffic control system, and operates and maintains a variety of air traffic operational computer systems. Processes and monitors the input of proposed and active flight plans from military base operations, ARTCC sectors, terminal facilities, adjacent ARTCC's, flight service stations, and air carrier operations offices.

Recognizes incorrect flight plan entries into the National Airspace System (NAS) and enters corrections as required. Develops and maintains bulk storage flight plans. Receives and analyzes significant meteorological information (SIGMETS), airmen's meteorological information (AIRMETS), weather advisories, etc. and makes immediate notification to the Watch Stander-In-Charge and other operation personnel.

Checks and updates altimeter readings and updates winds aloft. Operates, monitors, and safeguards the DHS Automatic Digital Network (AUTODIN) system. Makes entries into the operations network (OPSNET) concerning computer utilization, delays and traffic counts for designated facilities.

Collects and distributes flight plans, traffic management restrictions, notices to airmen (NOTAMS) and a variety of other data related to flight safety. Prepares and transmits NOTAMS, information requests (INREQS), alert notices (ALNOTS), AIRMETS, Pilot Weather Reports (PIREPS), Center Weather Advisories (CWAs), defense communication messages, traffic management and administrative messages. Trains developmental specialists in the performance of flight data and data communications system functional responsibilities.

Contacts are primarily internal but may also be external depending on the specialized area supported. Internal contacts often involve more than one organizational unit in a major subdivision and are with managers and other employees to share information and to discuss the statuses of tasks/assignments.

Established policies/procedures provide guidance for almost all tasks/assignments, but allow some discretion for employee to select the most appropriate approach (es). Frequently refers problems and work issues to a manager or more experienced employee when guidelines are not available or applicable.

Work is reviewed frequently during major stages of tasks/assignments and at completion to ensure timeliness and alignment with the requirements of projects and/or work activities. Work activities typically support one or more projects/programs and affect the objectives of the organizational unit and the major subdivision.

Performs other related duties as assigned.

• Interpret policy and associated program and strategic guidance, directives and regulations.
• Serve as the command's advisor for Counter-narcotics (CN) and Counter Transnational Organized Crime (CTOC) programs and their supporting funds.
• Coordinate and submit budget estimates, spend plans, and prepares reports associated with program execution, both current and historical.
• Oversee the application of internal control regulations and procedures to assigned CN/CTOC programs and activities.

Education Debt Reduction Program (EDRP) Authorized: This position is eligible for EDRP, a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of your start date. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Former EDRP Participants are ineligible to apply for the program. Contact VHA.ELRSProgramSupport@va.gov for questions/assistance.

NOTE: Readjustment Counselors are multi-disciplinary and can be filled by: Social Worker, Psychologist, Licensed Professional Mental Health Counselor, and Marriage & Family Therapist. Each discipline is announced separately, and applicants must apply to the announcement for which they are qualified.

The incumbent serves as an RCS Vet Center Readjustment Counselor, providing counseling services, outreach, referral, and follow up care coordination to eligible individuals, couples, and family members. In this capacity, the incumbent functions as a member of a small multi-disciplinary team of 4 or more staff members. This entails the incumbent contributing proactively to internal coordination of care and collaborative planning and problem solving among all staff. Duties include, but are not limited to:

• Screening and Assessment: Will work directly with eligible individuals to establish a therapeutic relationship sufficient for completing all required readjustment counseling intake procedures to include an assessment of risk for self-harm and psychosocial functioning. This information will be used as the foundation for identifying the presenting clinical focus areas and for developing the readjustment counseling service plan.
• Counseling Planning/Goal Setting: Develop and periodically update an individualized readjustment counseling service plan that reflects a course of therapeutic and psychosocial interventions, including identification of achievable goals and measurable outcomes.
• Direct Counseling Service Provision: Will implement the individualized counseling plan through an appropriate course of individual, group, couple and/or family readjustment counseling. Will maintain an effective therapeutic relationship with eligible clients fully guided by professional ethics throughout the course of readjustment counseling.
• Risk Assessment and Crisis Intervention: Will apply risk assessment procedures during the initial assessment and periodically throughout the planned course of readjustment counseling as required and appropriate. For individuals identified from intermediate to high risk, the incumbent will work with the individual to develop a safety plan that identifies the precipitating life stressors and safety procedures identified by the client. Will provide crisis case management services inclusive of coordinating services with the individual's family members.
• Care Coordination: Will establish and maintain a network of community care relationships, internal and external to VA, to coordinate access to readjustment counseling through community referrals to the Vet Center, and to ensure that eligible individuals and/or family members receive the full spectrum of services to support the veteran's readjustment that are outside the scope of readjustment counseling. In support of client care coordination, the incumbent maintains a general knowledge and understanding of the military experience and available VA benefits and services such as VA health care and VBA service-connected benefits.
• Outreach: Will maintain active coordination with Vet Center outreach workers to ensure seamless referral to Vet Center services for those individuals and family members engaged in the community at outreach events that may require follow-up readjustment counseling.
• Team Cohesion and Coordination: Will actively participate in Vet Center staff meetings designed to promote team building and staff development through cojoint planning and problem solving, staff discussion of problematic cases, coaching and mentoring new hires.
• Documentation/Consultation: Will document all clinical interactions with eligible individuals and episodes of care coordination on their behalf as required by RCS policy. Will provide consultation services to other staff inclusive of other community partners.
• Other duties as assigned.

Education Debt Reduction Program (EDRP) Authorized: This position is eligible for EDRP, a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of your start date. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Former EDRP Participants are ineligible to apply for the program. Contact VHA.ELRSProgramSupport@va.gov for questions/assistance. NOTE: Readjustment Counselors are multi-disciplinary and can be filled by: Social Worker, Psychologist, Licensed Professional Mental Health Counselor, and Marriage & Family Therapist. Each discipline is announced separately, and applicants must apply to the announcement for which they are qualified.

The incumbent serves as an RCS Vet Center Readjustment Counselor, providing counseling services, outreach, referral, and follow up care coordination to eligible individuals, couples, and family members. In this capacity, the incumbent functions as a member of a small multi-disciplinary team of 4 or more staff members. This entails the incumbent contributing proactively to internal coordination of care and collaborative planning and problem solving among all staff. Duties include, but are not limited to:

• Screening and Assessment: Will work directly with eligible individuals to establish a therapeutic relationship sufficient for completing all required readjustment counseling intake procedures to include an assessment of risk for self-harm and psychosocial functioning. This information will be used as the foundation for identifying the presenting clinical focus areas and for developing the readjustment counseling service plan.
• Counseling Planning/Goal Setting: Develop and periodically update an individualized readjustment counseling service plan that reflects a course of therapeutic and psychosocial interventions, including identification of achievable goals and measurable outcomes.
• Direct Counseling Service Provision: Will implement the individualized counseling plan through an appropriate course of individual, group, couple and/or family readjustment counseling. Will maintain an effective therapeutic relationship with eligible clients fully guided by professional ethics throughout the course of readjustment counseling.
• Risk Assessment and Crisis Intervention: Will apply risk assessment procedures during the initial assessment and periodically throughout the planned course of readjustment counseling as required and appropriate. For individuals identified from intermediate to high risk, the incumbent will work with the individual to develop a safety plan that identifies the precipitating life stressors and safety procedures identified by the client. Will provide crisis case management services inclusive of coordinating services with the individual's family members.
• Care Coordination: Will establish and maintain a network of community care relationships, internal and external to VA, to coordinate access to readjustment counseling through community referrals to the Vet Center, and to ensure that eligible individuals and/or family members receive the full spectrum of services to support the veteran's readjustment that are outside the scope of readjustment counseling. In support of client care coordination, the incumbent maintains a general knowledge and understanding of the military experience and available VA benefits and services such as VA health care and VBA service-connected benefits.
• Outreach: Will maintain active coordination with Vet Center outreach workers to ensure seamless referral to Vet Center services for those individuals and family members engaged in the community at outreach events that may require follow-up readjustment counseling.
• Team Cohesion and Coordination: Will actively participate in Vet Center staff meetings designed to promote team building and staff development through cojoint planning and problem solving, staff discussion of problematic cases, coaching and mentoring new hires.
• Documentation/Consultation: Will document all clinical interactions with eligible individuals and episodes of care coordination on their behalf as required by RCS policy. Will provide consultation services to other staff inclusive of other community partners.
• Other duties as assigned.

Education Debt Reduction Program (EDRP) Authorized: This position is eligible for EDRP, a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of your start date. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Former EDRP Participants are ineligible to apply for the program. Contact VHA.ELRSProgramSupport@va.gov for questions/assistance. NOTE: Readjustment Counselors are multi-disciplinary and can be filled by: Social Worker, Psychologist, Licensed Professional Mental Health Counselor, and Marriage & Family Therapist. Each discipline is announced separately, and applicants must apply to the announcement for which they are qualified.

The incumbent serves as an RCS Vet Center Readjustment Counselor, providing counseling services, outreach, referral, and follow up care coordination to eligible individuals, couples, and family members. In this capacity, the incumbent functions as a member of a small multi-disciplinary team of 4 or more staff members. This entails the incumbent contributing proactively to internal coordination of care and collaborative planning and problem solving among all staff. Duties include, but are not limited to:

• Screening and Assessment: Will work directly with eligible individuals to establish a therapeutic relationship sufficient for completing all required readjustment counseling intake procedures to include an assessment of risk for self-harm and psychosocial functioning. This information will be used as the foundation for identifying the presenting clinical focus areas and for developing the readjustment counseling service plan.
• Counseling Planning/Goal Setting: Develop and periodically update an individualized readjustment counseling service plan that reflects a course of therapeutic and psychosocial interventions, including identification of achievable goals and measurable outcomes.
• Direct Counseling Service Provision: Will implement the individualized counseling plan through an appropriate course of individual, group, couple and/or family readjustment counseling. Will maintain an effective therapeutic relationship with eligible clients fully guided by professional ethics throughout the course of readjustment counseling.
• Risk Assessment and Crisis Intervention: Will apply risk assessment procedures during the initial assessment and periodically throughout the planned course of readjustment counseling as required and appropriate. For individuals identified from intermediate to high risk, the incumbent will work with the individual to develop a safety plan that identifies the precipitating life stressors and safety procedures identified by the client. Will provide crisis case management services inclusive of coordinating services with the individual's family members.
• Care Coordination: Will establish and maintain a network of community care relationships, internal and external to VA, to coordinate access to readjustment counseling through community referrals to the Vet Center, and to ensure that eligible individuals and/or family members receive the full spectrum of services to support the veteran's readjustment that are outside the scope of readjustment counseling. In support of client care coordination, the incumbent maintains a general knowledge and understanding of the military experience and available VA benefits and services such as VA health care and VBA service-connected benefits.
• Outreach: Will maintain active coordination with Vet Center outreach workers to ensure seamless referral to Vet Center services for those individuals and family members engaged in the community at outreach events that may require follow-up readjustment counseling.
• Team Cohesion and Coordination: Will actively participate in Vet Center staff meetings designed to promote team building and staff development through cojoint planning and problem solving, staff discussion of problematic cases, coaching and mentoring new hires.
• Documentation/Consultation: Will document all clinical interactions with eligible individuals and episodes of care coordination on their behalf as required by RCS policy. Will provide consultation services to other staff inclusive of other community partners.
• Other duties as assigned.

Education Debt Reduction Program (EDRP) Authorized: This position is eligible for EDRP, a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of your start date. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Former EDRP Participants are ineligible to apply for the program. Contact VHA.ELRSProgramSupport@va.gov for questions/assistance. NOTE: Readjustment Counselors are multi-disciplinary and can be filled by: Social Worker, Psychologist, Licensed Professional Mental Health Counselor, and Marriage & Family Therapist. Each discipline is announced separately, and applicants must apply to the announcement for which they are qualified.

The incumbent serves as an RCS Vet Center Readjustment Counselor, providing counseling services, outreach, referral, and follow up care coordination to eligible individuals, couples, and family members. In this capacity, the incumbent functions as a member of a small multi-disciplinary team of 4 or more staff members. This entails the incumbent contributing proactively to internal coordination of care and collaborative planning and problem solving among all staff. Duties include, but are not limited to:

• Screening and Assessment: Will work directly with eligible individuals to establish a therapeutic relationship sufficient for completing all required readjustment counseling intake procedures to include an assessment of risk for self-harm and psychosocial functioning. This information will be used as the foundation for identifying the presenting clinical focus areas and for developing the readjustment counseling service plan.
• Counseling Planning/Goal Setting: Develop and periodically update an individualized readjustment counseling service plan that reflects a course of therapeutic and psychosocial interventions, including identification of achievable goals and measurable outcomes.
• Direct Counseling Service Provision: Will implement the individualized counseling plan through an appropriate course of individual, group, couple and/or family readjustment counseling. Will maintain an effective therapeutic relationship with eligible clients fully guided by professional ethics throughout the course of readjustment counseling.
• Risk Assessment and Crisis Intervention: Will apply risk assessment procedures during the initial assessment and periodically throughout the planned course of readjustment counseling as required and appropriate. For individuals identified from intermediate to high risk, the incumbent will work with the individual to develop a safety plan that identifies the precipitating life stressors and safety procedures identified by the client. Will provide crisis case management services inclusive of coordinating services with the individual's family members.
• Care Coordination: Will establish and maintain a network of community care relationships, internal and external to VA, to coordinate access to readjustment counseling through community referrals to the Vet Center, and to ensure that eligible individuals and/or family members receive the full spectrum of services to support the veteran's readjustment that are outside the scope of readjustment counseling. In support of client care coordination, the incumbent maintains a general knowledge and understanding of the military experience and available VA benefits and services such as VA health care and VBA service-connected benefits.
• Outreach: Will maintain active coordination with Vet Center outreach workers to ensure seamless referral to Vet Center services for those individuals and family members engaged in the community at outreach events that may require follow-up readjustment counseling.
• Team Cohesion and Coordination: Will actively participate in Vet Center staff meetings designed to promote team building and staff development through cojoint planning and problem solving, staff discussion of problematic cases, coaching and mentoring new hires.
• Documentation/Consultation: Will document all clinical interactions with eligible individuals and episodes of care coordination on their behalf as required by RCS policy. Will provide consultation services to other staff inclusive of other community partners.
• Other duties as assigned.

Include but are not limited to:

• Obtains data and prepares replies to correspondence for the signature of the Medical Center Director, Network Director, or for the appropriate VA Central Office.
• Participate and lead fact-finding and administrative board of investigations for useful, effective evidence-gathering and reliable, efficient fact-finding.
• Reviews medical center budget initiatives, subsequent justifications and defends for the clinical or administrative service/program to the Medical Center Director as needed.
• Plans, organizes, trends and reviews requests for resources within their assigned executive's chain of command and makes recommendations.
• Applying advanced qualitative and quantitative techniques.
• Reviews policies and procedures that are in conformance with the overall philosophy of the Veterans Health Administration.
• Coordinates and participates in strategic planning.
• Reviews audits and evaluations which are conducted at the facility.
• Conducts analytical studies on particular operational processes, issue topics, or related special projects.
• Completes other duties as assigned.

• Responsible for notifying the Cardiac Arrest Team upon notification of a cardiac arrest.
• Notifying the Patient Intervention Team when assistance is needed in confronting disruptive Patients.
• Maintaining a detailed written record of all reported telephone troubles; this record Is kept for one year.
• Receiving, screening, and completing all calls.
• Handling all collect, and conference calls, verifies authority on calls receives and maintains record of charges.
• The incumbent is required to maintain a record on VA Form 30-3131 of all commercial long-distance calls made.

Duties include, but may not be limited to the following:

• Operates in an environment characterized by the presence, in a significant and substantial degree, of both short and long-range instability due to funding fluctuations and changing program priorities which require frequent and extensive revisions of financial and manpower plans and operations. Achieving both short and long-range instability in conjunction with the overall plans of the Veterans Integrated Service Network (VISN) and consistent with the strategic planning process.
• Advanced understanding of delegating authority and holds managers responsible and accountable for the performance of the product lines, programs, and services under their supervision and management. This includes developing and presenting recommendations and actions that contribute to the development of the functional efficiency of a healthcare system.
• In-depth knowledge of the Deputy Director's managerial duties and responsibilities involve final decisions which have a direct and substantial effect on the health care organization and programs (Acting Director as needed, to include daily analyzation and competing executive demands on resources.).
• Advanced understanding of and obtains a balanced financial plan designed to meet realistic needs of the facility and the network; evaluates the financial policies, plans, programs, operations and methods of communication to assure that management decisions include appropriate consideration of their impact on financial resources. While providing ongoing reports to the Director about management, ensuring financial accountability across the health care system.
• Meticulously management as well as strong leadership in administration and health care systems management which have enabled him/her to effectively carry out various management aspects of as Deputy Director position (Oversight include weekly briefing to Director over the following; Privacy, Information security, Integrity, Compliance, Finance, Human Resources, and Information Management Technology.)
• Adversity in maintaining abreast of new and existing health care technology and administrative concepts and analyze them with the overall needs of the healthcare system in mind.

• Assists in preparation of justification or personnel actions, timekeeper, training coordinator, procurement of office materials, travel, special meeting presentation preparation, assist with travel orders/vouchers, and property accountability.
• Receives telephone calls and visitors, discretely screening nature of call in order to determine those that should be referred to the supervisor or can be diverted to other contacts.
• Receives telephone calls and visitors, discreetly screening nature of cell to determine those that should be referred to the supervisor or can be diverted to other contacts.
• Utilizes office automation systems to use several types of software for various office needs.
• Processing procedures and function keys for performing a substantial range of functions within each software type.
• Receives and reviews all incoming mail and determines whether appropriate to call to attention of supervisor, to direct to branches, or to handle personally by presenting response in final form.

This Supervisory Transportation Security Officer position is located at Miami International Airport (MIA), Transportation Security Administration, Department of Homeland Security (DHS). As a Supervisory Transportation Security Officer (STSO), you will be responsible for mitigating actual and potential threats against civil aviation and other transportation modes. You will also perform and supervise in your area of specialty, which may include Transportation Security Officers (TSOs) and Lead Transportation Security Officers (LTSOs) in the performance of all security functions related to the screening of people, property, and cargo through the use and application of procedures, techniques, and technology. In addition, you will make independent, security-based decisions using intelligence, critical thinking, experience, observation, and passenger engagement. Typical duties include, but are not limited to:

• Conducting and supervising subordinate employees in conducting pre-board security screening of persons, their carry-on and checked baggage/cargo.
• Overseeing screening checkpoint(s) and/or baggage screening operations on a day-to-day basis to include equipment, personnel, and the scheduling and rotation of personnel.
• Participating in the development of new policies and procedures, and recommending changes in policy and procedures based on observation of work, as required.
• Participating in the development of strategic planning initiatives, workforce planning, succession planning initiatives, and other reports and documents for TSA and superiors.
• Engaging in continuous development of critical thinking skills necessary to mitigate security threats by identifying, evaluating, and applying appropriate situational options and approaches.
• Preparing various types of communications such as morning briefings, checkpoint logs, reports, and documents that are germane to the work performed.
• Developing incident information and reports for Law Enforcement Officers (LEOs) and superiors.
• Serving as a member of the National Screening Force.

Commis Chef - The Miami

• Above HIGA Rates with Paid Overtime & Publc Holidays
• Great Team Environment
• Potential for growth within the business
• Amazing perks - check out our full benefits at the bottom of this ad

Formerly known as Miami Tavern, now just 'The Miami' has been an iconic destination for those after good food and good times since 1925. A century on and nothing’s changed. Located on the North Burleigh coast line, just a short walk from the Mick Schamburg Park Lookout, you’ll spot our two story newly renovated pub.

There’s places to go, so dream big
We’re part of a big group that caters for big dreams. You can go places within ALH and beyond! 

Sound good? Read on.

This is a brilliant opportunity to become a Commis Chef at the Miami Tavern. 

What you’ll do:

• Assist the senior chefs in preparing a variety of meals according to menu and orders
• Work efficiently to ensure timely delivery of dishes to guests.
• Comply with safety and health policies, procedure and role responsibilities as defined in the Safety and Health Responsibilities and Accountabilities procedure
• Setup and cleaning of kitchen

Performs a combination of routine, multiple and varying administrative tasks in support of agency administrative programs, policies, and procedures. Assists managers, support staff, and other employees in day-to-day operations.

Applies experience and advanced knowledge to plan and perform administrative assignments with a broad understanding of how administrative assignments contribute to organizational activities. Initiates requests for personnel actions and other documents required to fill vacancies and effect other personnel actions (promotions, details, resignations, certification, etc.). Coordinates questions with the servicing HR office regarding personnel actions, routine discrepancies, and missing/vague guidance. Maintains and updates organizational systems to ensure accurate account of staff levels, employee position assignments and employee status. Collects, compiles and formats historical and trending financial information to contribute to the preparation and submission of budget requirements. Modifies and maintains automated systems for tracking obligation and expenditures of funds throughout the execution phase of the annual operating budget cycle. Initiates or reviews procurement requests for equipment and other items as needed.

Ensures effective management and internal controls of assigned agency property through periodic inventories in accordance with agency guidelines. Performs time and attendance duties for large groups of employees with varying and/or frequently changing working times, shifts, schedules, premium pay entitlements, pay systems, position tenure, and/or collective bargaining unit differences. Utilizes travel system to initiate, complete, review and validate travel authorizations and vouchers to ensure compliance with governing guidelines. Ensures compliance with facility, regional, and service area facility security guidelines and policies governing the issuance of keys, parking decals, identification badges, proximity cards, and other access credentials for FAA employees, contract employees and visitors. Independently uses a variety of software to prepare narrative and statistical reports, graphs, and charts. Accomplishes work under the general supervision of a manager and minimal oversight of a team lead or higher level professional.

Demonstrates considerable independence in planning time, and coordinates only as needed with a manager or more experienced employee to prioritize assignments and use assigned resources.

Established policies/procedures provide guidance for most assignments, but allow some discretion for the employee to select the most appropriate approach(es) or to recommend new approaches. Resolves most problems and work issues without the assistance of a manager or more experienced employee. Identifies and informs managers and/or other employees of problems/issues that require their attention and helps them develop and recommend solutions. Provides guidance to lower level support staff members for handling routine problems and issues. Work is reviewed periodically, typically through status reports and at completion, to ensure policy compliance and alignment with the requirements of projects and/or work activities.

Completed work is compliant and accepted without significant changes. Work impacts the effectiveness and efficiency of administrative services provided to facilities geographically dispersed through a district. The workforce and the organization rely heavily upon this position for accuracy and timeliness in the completion of assigned tasks. Work activities typically support multiple projects/programs and contribute to the objectives of one or more organizational units and/or major subdivisions. Contacts are typically internal and external. Internal contacts frequently involve managers and employees from more than one organizational unit, major subdivision, and/or LOB/SO to share information, coordinate efforts, and discuss the statuses of assignments.

Duties include, but may not be limited to the following:

• Operates in an environment characterized by the presence, in a significant and substantial degree, of both short and long-range instability due to funding fluctuations and changing program priorities which require frequent and extensive revisions of financial and manpower plans and operations. Achieving both short and long-range instability in conjunction with the overall plans of the Veterans Integrated Service Network (VISN) and consistent with the strategic planning process.
• Advanced understanding of delegating authority and holds managers responsible and accountable for the performance of the product lines, programs, and services under their supervision and management. This includes developing and presenting recommendations and actions that contribute to the development of the functional efficiency of a healthcare system.
• In-depth knowledge of the Deputy Director's managerial duties and responsibilities involve final decisions which have a direct and substantial effect on the health care organization and programs (Acting Director as needed, to include daily analyzation and competing executive demands on resources.).
• Advanced understanding of and obtains a balanced financial plan designed to meet realistic needs of the facility and the network; evaluates the financial policies, plans, programs, operations and methods of communication to assure that management decisions include appropriate consideration of their impact on financial resources. While providing ongoing reports to the Director about management, ensuring financial accountability across the health care system.
• Meticulously management as well as strong leadership in administration and health care systems management which have enabled him/her to effectively carry out various management aspects of as Deputy Director position (Oversight include weekly briefing to Director over the following; Privacy, Information security, Integrity, Compliance, Finance, Human Resources, and Information Management Technology.)
• Adversity in maintaining abreast of new and existing health care technology and administrative concepts and analyze them with the overall needs of the healthcare system in mind.

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

The primary purpose of this position is to serve as Supervisor of the Patient Representatives and Patient Relations staff responsible for the organization, planning, integrity and evaluation of the Patient Advocate and Patient Relations programs. Duties will include, but may not be limited to the following:

• Liaisons between medical facility, the patients, employees, Congressional staff, the community, and others whose interest is to help and protect patients, their families, and their representatives regarding patient rights. Participation in related community activities required.
• Communicates with individuals of different educat6ion, environmental, and cultural backgrounds is essential.
• When a problem or complaint is identified, explores all avenues to determine the nature and scope of the problem, and initiates action to expedite a resolution.
• Handles a wide range of difficult contacts and complex situations that contribute to or cause an atmosphere for patient dissatisfaction. Makes recommendations for changes that reduce or eliminate justified complaints.
• Acts on behalf of the patient and their family, on problem resolution to and remove institutional obstacles to provide optimum quality health care (e.g., benefits, entitlements, healthcare eligibility, etc.)
• Reviews files and records and discuss with personnel or witnesses regarding any practice that appears to violate patient's rights or causes unnecessary discomforts or embarrassment.
• Acts on behalf of the facility Director to resolve problems, expedite services, or implement where appropriate, through committee participation.
• Plays a critical support role in developing and coordinating internal review systems to assure that both clinical and administrative activities follow agency and accrediting and regulatory requirements of patient rights and responsibilities.
• Serves as a quality assurance specialist, prepares, and monitors evaluation data, identifies discrepancies, makes corrections, and recommends courses of action to assure accuracy and timeliness of future data input; collects, analyzes, and evaluates data generated and produces meaningful reports on the status and effectiveness of the patient advocacy program.
• Documents findings after thorough analysis of data to identify trends and patterns and compiles data for inclusion in comprehensive analysis; monitors action items to promote satisfactory progress towards remedy.
• Supervisory: Provides administrative guidance and technical direction for accomplishing the work of the sections; ensures work assignments of employees in the section are carried out. Coaches and provides advice on work methods, practices, and procedures. Provides or arranges for administrative or technical training of staff needs.
• Performs other duties as necessary.