One of the UK’s leading providers of housing, care and community services, Sanctuary Group employs around 13,000 people and manages more than 100,000 units of accommodation throughout England and Scotland, including general rented, retirement living, supported housing, student and key worker accommodation and care homes. Sanctuary also provides a range of other services including maintenance, care and telecare, all of which are delivered by our dedicated employees who are completely committed to customer service.
Multi-Trade Operative
Ipswich
- covering Essex, Suffolk and Norfolk
£33,702
- £35,476 per year
40 hours per week – Monday to Friday – 8:00am – 4:30pm
We have an opportunity for a Multi-Trade Operative to join our Responsive Repairs team, based in Ipswich. With a mix of skills and qualifications, the role will involve working on repairs for both void and tenanted properties and will cover all aspects of general building repairs and maintenance, including doors and windows. The role is mainly lone working with opportunities to work with the wider team as and when required, sharing out of hours call outs on a rota basis. With a company van and tools included the role will cover the sites across Essex, Suffolk and Norfolk.
The role of Multi-Trade Operative will include:
- Carry out construction, fault fixing and maintenance duties in line with contract specifications
- Ensure tools and equipment are maintained in good condition and restocking these when needed
- Respond positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
- Providing accurate and timely information on the progress of works that is easily understood by the customer
Skills and experiences:
- To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to NVQ Level 2 in a core subject (plumbing, carpentry, electrical) NVQ Level 3 in Plumbing if plumbing is core or currently undertaking the qualification. If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application.
- Awareness of health and safety regulations and working legislation
- Skills in some of the following disciplines – carpentry, plumbing, decorating
- Excellent customer service and communication skills
- Ability to prioritise workloads, work to deadlines and plan ahead
- This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
About us
Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values
- working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 24 days annual leave plus public holidays
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- £33,702 per annum (rising to £35,476 per annum after 12 months, subject to satisfactory performance)
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To view the job profile, please click here
Closing Date: 18 November 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
