Total 380 Full-time job vacancies in Bonnybridge, FK4 2AP

To find out more about the key responsibilities and the specific skills and experience youll need, please take a look at the job description and person specification attachments.

The post holder will provide a substantial contribution to the clinical work of the team, including accepting, prioritising, assessing, and treating referrals of children and their families. Initially this will be at a level to be agreed with the candidate but over time they will take full case management responsibility for their case load. In addition, they may provide consultation, under supervision, to professionals from other services and participate in service development. The proportion of direct clinical work, consultation and service development work undertaken will be negotiated with the clinical team manager and the professional head. Please see the attached job description for further detail about main responsibilities.

Following appropriate induction and under direction and supervision, to undertake protocol based psychological assessments of clients including standard psychometric tests, self-report measures, rating scales, direct and indirect structured observations and semi-structured interviews with clients, family members and others involved in the clients care. To assist in the delivery of care plans involving the psychological treatment and / or management of a clients problems, under the supervision of a qualified professional psychologist. The post holder can be required to work in highly emotive atmosphere and must maintain a high degree of professionalism at all times. To assist in the co-ordination and running of therapeutic groups. To work with other staff to assess outpatients and inpatients and review their care in preparation for multi-disciplinary reviews. To assist in the development of a psychologically based framework of understanding and care to the benefit of all clients of the service, across all care settings. To attend and contribute to clinical psychology meetings and appropriate multidisciplinary meetings, as directed by the qualified clinical psychologists.

We are currently recruiting for an IOSH trainer to work for this leading multi-disciplinary consultancy. This is an industry leading consultancy that prioritise staff development and retention.

This is an opportunity for a registered trainer with IOSH to focus on their development, learning new aspects within the health and safety industry. Responsibilities of the role will include delivering training to an IOSH standard, therefore previous IOSH accreditation is essential for the position.
The successful IOSH Trainer will be working for a company that can offer career progression into new industries, while working as part of a fantastic and friendly team. The successful IOSH trainer will be based in Manchester and will be offered flexible working.

Benefits to the successful IOSH trainer include:

- Relevant membership costs covered
- Bonus scheme
- Staff socials
- Free on site parking
- Career progression

Suitable IOSH Trainers please apply direct or call James on 0161 441 1450.

Key words include:
(IOSH, IOSH Trainer, IOSH Training, CMIOSH, CertIOSH, TechIOSH)

We're currently recruiting for a fire safety consultant to join our highly exciting multi disciplinary client that are looking to expand their award winning fire safety division.

The fire safety consultant will be working on a variety of unique and exciting projects, specialising in project management for fire safety. Responsibilities will include fire risk assessments, fire safety surveys, passive fire inspections and retrospective fire strategies. The successful fire consultant will be working on a variety of projects within the residential and commercial sector, therefore prior experience completing fire risk assessments in these fields is essential. The ideal fire consultant will hold a level 4 qualification in fire safety, and a minimum of a NEBOSH general within health & safety. The ideal fire consultant will have an understanding of fire engineering principles & building regulations. The successful fire consultant will be covering the North West region and can expect a salary between £45000 to £70000 dependent on experience and qualifications.

Key benefits include:

- Fire safety membership costs covered
- Fantastic Bonus scheme
- Generous pension
- Further fire safety training qualifications
- Opportunity to work internationally

Suitable fire consultants please apply direct or call James on 0161 441 1450.

Key words include:
(Fire, Fire Safety, Fire Risk Assessor, Fire Risk Management, Fire Strategy, Fire Consultant, Fire Safety Consultant)

FEMALE SUPPORT WORKER:

Work with Walsingham and make a real difference to people's lives

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism and other complex needs. We're different because we pride ourselves in putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with.

o As a valued member of our team, each Female Support Worker is there to help deliver the quality-of-life people with disabilities deserve. By doing so, the support worker will be supporting our service users to reach their full potential.
o You will help to ensure that Walsingham Support's care is of high quality and person-centred. As a Female Support Worker you will help to ensure that care is tailored to the needs of each individual and based on their lifestyle.
o As a Female Support Worker, it is your duty to ensure a high quality and well maintained environment for those we support.
o Each Female Support Worker is expected to work from a care plan, providing help with day to day living tasks. This might include personal care, meal preparation, housekeeping, providing emotional support, social interaction and visits to activities in their communities.


WE REALLY CARE ABOUT OUR STAFF AND OFFER A WIDE RANGE OF BENEFITS TO EACH FEMALE SUPPORT WORKER:

o Favourable working hours, including part-time roles and bank positions.
o 28 days annual leave, rising up to 38 days depending on length of service.
o Double pay if you work on bank holidays.
o Pension scheme contributions.
o Life assurance equal to three times your salary.
o Bereavement helpline.
o Walsingham Rewards Scheme with extensive discounts on everyday items.
o Exceptional training and continuing professional development opportunities.
o Long service awards.
o Eyecare vouchers.
o Outstanding work bonus payments.
o Recommend a friend bonus of £250.


This is a wonderfully varied role where you will build genuine relationships with the people you care for. You do not need prior experience to join as a Female Support Worker with Walsingham Support. We provide all the training required! Read on to find out more

More about the Service:

This service is in Redcar and supporting one individual with high communication needs. The person must be female. The job includes personal care, full UK driving licence OR automatic driving licence, push a wheelchair and ability to work flexibly as part of team

The shifts are various hours including long days and waking nights

WHY WORK FOR US

Working for Walsingham Support is a fulfilling and rewarding experience for several reasons. Here are some potential benefits of working for the charity:

o SENSE OF PURPOSE: Knowing that your efforts contribute to improving the lives of others, especially those in need, can be highly fulfilling.
o MAKING A DIFFERENCE: Working for Walsingham allows you to actively contribute to positive change and make a tangible impact on the lives of individuals and communities.
o PERSONAL GROWTH: Working for Walsingham can provide numerous opportunities for personal and professional development.
o EMOTIONAL REWARDS: While the work can be emotionally challenging at times, many find the emotional rewards of helping others to be deeply satisfying. Witnessing positive changes in the lives of those the charity serves can be a powerful motivator.
o ALIGNMENT WITH PERSONAL VALUES: If you are passionate about a social care or social issues, working for Walsingham Support will align with your values and allow you to actively contribute to addressing that issue.


INDN

Job Summary: The post holder will be responsible for: Leading, co-ordinating and delivering a high quality, evidence-based Speech and Language service to the highly specialised and complex clinical area of neonates requiring a highly advanced level of knowledge, skills and experience. Providing clinical supervision, training and support to less experienced delegated highly specialist paediatric speech therapists working in neonates. Key result areas: To work as a highly experienced autonomous practitioner within a multi-disciplinary team providing expert advice to consultant and junior medical and/or nursing staff, other health professionals and professional agencies e.g. education, social services on the management of neonates To assess, treat and monitor a specialist caseload of neonatal patients with highly complex needs and maintain accurate records. To contribute to / lead SLT policy development within neonates To act as a national source of expertise within the specialist area for all healthcare professionals and other professional agencies. To be professionally and legally accountable for all aspects of professional and clinical work, working to agreed local, national and professional standards.

To support the Associate Medical Director and the Associate Director of Operations in providing high level leadership and organisation to ensure that all operational processes are developed and implemented to support the Trust through: The provision of professional management support to the Clinical Leads, demonstrating a high level of organisational ability and leadership and ensuring that processes are in place, and are robustly applied, to ensure the effective and efficient delivery and achievement of all operational and quality requirements. Leading on the production of an Annual Plan and Strategy for each specialty in the area of responsibility and the provision of an annual report at the end of each year detailing the services achievements against the current years plan and summarising the plan for the coming year. Provision of managerial focus for the Service Leads in the development and provision of a comprehensive, high quality, patient centred care service within the resources available. Operational management of relevant services including the delivery of performance against financial, activity, quality and workforce targets; supporting the development and delivery of service strategy; staff engagement, organisational development and the management of risk. Professional Lead and manage the individual services in partnership with the Clinical Lead whilst sustaining effective working relationships with the divisional team, consultant medical staff, and senior nursing team ensuring that the operational requirements of the directorate are effectively managed and co-ordinated. To develop patient focused services, identifying future financial, capital and workforce requirements and ensuring that contractual and performance targets are met. To work with clinical colleagues to establish and monitor protocols of care provision in order to deliver efficient and effective care pathways which improve patient outcomes and reduce lengths of stay. Actively contribute and lead service and other meetings, working co-operatively with clinicians within the service. To continually question and challenge the status quo looking for new and innovative ways to improve service delivery to make the most effective use of resources and ensure services are patient focused. Policy/Service Development To blend together the aims and objectives of NHS Service Standards, Trust 5 Year Strategy and service Business Plans into a coherent, deliverable programme. To develop and implement, on an annual basis, a business plan for the services which supports the overall strategy of the Division and the Trust and ensures that financial, quality and workforce activity performance targets are met and sustained. Ensure robust and highly effective capacity and workforce planning systems are in place across the services to maximise productivity and ensure efficient resource deployment and management. Financial and Physical Resources To be responsible and accountable for the directorates budgets ensuring the optimum use of resources and establishing and maintaining effective management process to ensure financial control. Identify, negotiate and implement cost improvement and revenue generation opportunities in accordance with corporate policy, including engaging clinician support in delivery and impact. Proactively monitor financial and performance targets to ensure they are maintained, taking actions where necessary to prevent or address variances in performance. Be responsible for the services asset registers and the management of any service capital schemes. Human Resources Line Manager for service-based staff. Lead, manage, motivate and develop staff with the services so as to effectively engage staff and maintain the highest level of staff morale and to create a climate within the services that is evidenced by high standards and openness. Support the Clinical Lead and others in the delivery of the annual consultant job planning process, ensuring local capacity plans are deliverable by maintaining compliant working patterns for staff recording of leave and ensuring medical staffing cover is in place. Ensure that the services implement national and Trust workforce initiatives. Work in partnership with Trade Unions, staff representatives and staff governors in developing the workforce, managing employee relations and changing working practices. Ensure that the directorates have in place effective arrangements for staff appraisal objective setting, mandatory training and personal development. Undertake appraisal for own direct reports and ensure personal development plans are identified and implemented. Continually review the workforce to ensure that it reflects the directorates service plans and priorities, implementing skill mix review, role redesign and changes to working practices making the most of potential Divisional wide efficiencies. Ensure effective communication and involvement arrangements exist within the directorates, engaging all groups of staff. Patient/Client Care Ensure that working arrangements are in place to enable the directorate to comply with the Trusts complaints procedure. To investigate complaints as appropriate under the procedure and ensure action is taken to address issues of concern and prevent reoccurrence of similar events. Work with the Governance Team to identify directorate risks and themes from incident reporting in order to develop robust action plans to reduce risk and improve patient experience. Represent the services at a corporate level and with external agencies including other service providers, patients, lead clinicians, GPs, CCG, community groups and other appropriate agencies on issues relating to service delivery and development. Information Resources Update and monitor the operational policies of the directorate, in line with objectives across the Division, and take account of identified risk management needs. Develop systems to train and educate staff on the needs and requirements for the PAS and other information systems to be up to date and to collate, analyse and distribute data input for quality, audit and costing purposes. Additional Responsibilities across the Division Support the Associate Director of Operations on division wide agendas as directed, and take a lead on specific crosscutting projects, working across the Trust or with external organisations. Provide a formal deputy role to the Associate Director of Operations at both internal and external commitments. Lead on specific workstreams across the Division, ensuring effective ideas generation, implementation and evaluation. This may apply to cross-cutting directorate workstreams, the application of Trust wide schemes locally, or large scale schemes within directorates. Please see the attached Job Description and Person Specification for full details.

The successful candidate will normally be required to live within 15 miles/30 minutes of his/her base hospital (the hospital where the principal duties lie) and in a location offering easy access to the other organisations / facilities as required. The full details are listed in the job description.

Deal effectively and efficiently with any enquiries (telephone or face to face) from clinical and non-clinical staff within the Trust in a professional manner. Deal with routine telephone enquiries from parents/carers/general public in a professional, polite and confidential manner, referring to appropriate person/department regarding any enquiries outside of the post holders remit. Liaise with clinicians in a timely and professional manner in relation to patient queries. Attend and contribute to departmental meetings, team briefs etc. Ensure accurate and appropriate action is taken with regards to all clinical correspondence.

As the IT Operations Manager you will have responsibility for server and storage infrastructure, network voice and data services and collaborate with other teams and partner organisations both clinical and administrative working the Trusts. You will be the lead in project delivery and implementation support of key infrastructure in areas and will be responsible for delivering business as usual technical support services for several key areas 24/7 You'll also fill a supervisory level role in overseeing the day-to-day operations and activities of the technical services department managing a team of technical service engineers and procurement services. They establish and enforce team policies, procedures, and client relations standards. Your strong technical expertise enables you to effectively identify and mitigate technological risks and deficiencies, analyse cyber and information security threats, and recommend improvements. Additionally, you have experience supporting proof of concept activities for new digital solutions. As an excellent communicator, youll be comfortable liaising with customers and translating technical requirements for staff at all levels. Youll bridge the gap between technical concepts and user needs, while effectively communicating technical solutions to stakeholders and developers. You'll also have excellent organisational skills, being able to analyse complex service provision issues and make complex resource allocation decisions. The role will also require you to support the wider management team in managing contracts with third-party suppliers to ensure value for money and responsiveness. You'll assist with financial planning and budgeting, manage project budgets, and highlighting cost pressures. Finally, as a strong leader, you'll be committed to both your personal professional development whilst providing guidance, mentorship and career development and training opportunities for team members.

We have an exciting opportunity for a highly experienced and talented individual to support the teams working in Theatres, Anaesthetics, HDU, Admissions and Day Case Unit (ADCU) and Pre-operative Assessment Clinic (POAC) at the Royal Orthopaedic Hospital Birmingham (ROH). You must have experience of working in an acute hospital setting, with experience of or exposure to theatres being desirable. Working as the Clinical Service Manager you will be responsible for the operational management of the teams.

As a key member of the senior operational team, the Clinical Service Manager will be integral to the delivery of the strategic vision and plan for the ROH.

The successful candidate will be able to maintain and strengthen strong working relationships will all stakeholders both internally and externally e.g. with the ICB, other Trusts and Suppliers.

A commitment to further develop a high-quality service with the passion and tenacity to succeed in a rapidly changing healthcare environment whilst ensuring we maintain our reputation for a positive patient experience.

Lead and manage the individual services in partnership with the Clinical Lead whilst sustaining effective working relationships with the divisional team, consultant medical staff, and senior nursing team ensuring that the operational requirements of the directorate are effectively managed and co-ordinated.

To develop patient focused services, identifying future financial, capital and workforce requirements and ensuring that contractual and performance targets are met.

To work with clinical colleagues to establish and monitor protocols of care provision in order to deliver efficient and effective care pathways which improve patient outcomes and reduce lengths of stay.

Actively contribute and lead service and other meetings, working cooperatively with clinicians within the service.

To continually question and challenge the status quo looking for new and innovative ways to improve service delivery to make the most effective use of resources and ensure services are patient focused.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

To support the Associate Medical Director and the Associate Director of Operations in providing high level leadership and organisation to ensure that all operational processes are developed and implemented to support the Trust through:
• The provision of professional management support to the Clinical Leads, demonstrating a high level of organisational ability and leadership and ensuring that processes are in place, and are robustly applied, to ensure the effective and efficient delivery and achievement of all operational and quality requirements.
• Leading on the production of an Annual Plan and Strategy for each specialty in the area of responsibility and the provision of an annual report at the end of each year detailing the service’s achievements against the current year’s plan and summarising the plan for the coming year.
• Provision of managerial focus for the Service Leads in the development and provision of a comprehensive, high quality, patient centred care service within the resources available.
• Operational management of relevant services including the delivery of performance against financial, activity, quality and workforce targets; supporting the development and delivery of service strategy; staff engagement, organisational development and the management of risk.

Professional

· Lead and manage the individual services in partnership with the Clinical Lead whilst sustaining effective working relationships with the divisional team, consultant medical staff, and senior nursing team ensuring that the operational requirements of the directorate are effectively managed and co-ordinated.

· To develop patient focused services, identifying future financial, capital and workforce requirements and ensuring that contractual and performance targets are met.

· To work with clinical colleagues to establish and monitor protocols of care provision in order to deliver efficient and effective care pathways which improve patient outcomes and reduce lengths of stay.

· Actively contribute and lead service and other meetings, working co-operatively with clinicians within the service.

· To continually question and challenge the status quo looking for new and innovative ways to improve service delivery to make the most effective use of resources and ensure services are patient focused.



Policy/Service Development

· To blend together the aims and objectives of NHS Service Standards, Trust 5 Year Strategy and service Business Plans into a coherent, deliverable programme.

· To develop and implement, on an annual basis, a business plan for the services which supports the overall strategy of the Division and the Trust and ensures that financial, quality and workforce activity performance targets are met and sustained.

· Ensure robust and highly effective capacity and workforce planning systems are in place across the services to maximise productivity and ensure efficient resource deployment and management.



Financial and Physical Resources

· To be responsible and accountable for the directorates’ budgets ensuring the optimum use of resources and establishing and maintaining effective management process to ensure financial control.

· Identify, negotiate and implement cost improvement and revenue generation opportunities in accordance with corporate policy, including engaging clinician support in delivery and impact.

· Proactively monitor financial and performance targets to ensure they are maintained, taking actions where necessary to prevent or address variances in performance.

· Be responsible for the service’s asset registers and the management of any service capital schemes.



Human Resources

· Line Manager for service-based staff.

· Lead, manage, motivate and develop staff with the services so as to effectively engage staff and maintain the highest level of staff morale and to create a climate within the services that is evidenced by high standards and openness.

· Support the Clinical Lead and others in the delivery of the annual consultant job planning process, ensuring local capacity plans are deliverable by maintaining compliant working patterns for staff recording of leave and ensuring medical staffing cover is in place.

· Ensure that the services implement national and Trust workforce initiatives.

· Work in partnership with Trade Unions, staff representatives and staff governors in developing the workforce, managing employee relations and changing working practices.

· Ensure that the directorates have in place effective arrangements for staff appraisal objective setting, mandatory training and personal development.

· Undertake appraisal for own direct reports and ensure personal development plans are identified and implemented.

· Continually review the workforce to ensure that it reflects the directorate’s service plans and priorities, implementing skill mix review, role redesign and changes to working practices making the most of potential Divisional wide efficiencies.

· Ensure effective communication and involvement arrangements exist within the directorates, engaging all groups of staff.



Patient/Client Care

· Ensure that working arrangements are in place to enable the directorate to comply with the Trust’s complaints procedure.

· To investigate complaints as appropriate under the procedure and ensure action is taken to address issues of concern and prevent reoccurrence of similar events.

· Work with the Governance Team to identify directorate risks and themes from incident reporting in order to develop robust action plans to reduce risk and improve patient experience.

· Represent the services at a corporate level and with external agencies including other service providers, patients, lead clinicians, GPs, CCG, community groups and other appropriate agencies on issues relating to service delivery and development.



Information Resources

· Update and monitor the operational policies of the directorate, in line with objectives across the Division, and take account of identified risk management needs.

· Develop systems to train and educate staff on the needs and requirements for the PAS and other information systems to be up to date and to collate, analyse and distribute data input for quality, audit and costing purposes.

AdditionalResponsibilities across the Division

· Support the Associate Director of Operations on division wide agendas as directed, and take a lead on specific crosscutting projects, working across the Trust or with external organisations.

· Provide a formal deputy role to the Associate Director of Operations at both internal and external commitments.

· Lead on specific workstreams across the Division, ensuring effective ideas generation, implementation and evaluation. This may apply to cross-cutting directorate workstreams, the application of Trust wide schemes locally, or large scale schemes within directorates.

Please see the attached Job Description and Person Specification for full details.


This advert closes on Thursday 14 Nov 2024

Proud member of the Disability Confident employer scheme

Location: Luton
Hours per Week: 8 hours with the opportunity to work more hours.
Shift pattern: Part-time - flexible shift patterns across mornings; afternoons; evenings and weekends, which will be discussed further at interview  
Salary: £8.65 - £11.90 per hour

If you love retail, you’re in the right place.  

Are you looking to join a great place to work?  We are recruiting for a Sales Assistant to join the team! 

Let’s talk about the job: 

No two days are the same here at Savers and the ideal Savers Sales Assistant has a positive can-do attitude, who loves getting involved and working as part of a team. You are all about making our customers feel great and leaving them with that Savers smile. You are the hero in store that ensures our store standards are insta worthy. We recognise you are the future leaders of Savers. The challenge doesn’t stop there – our SAs are well known in their store, as they get the opportunity to connect with their local community and offer our customers the best deals on the high street. 

Let’s talk about the benefits: 

· Up to 33 days holiday entitlement 
· Company sick pay and pregnancy loss policy. 
· Wagestream - access to an app that gives you power over your pay and supports financial wellbeing 
· Aviva Digicare Workplace+ - access to free digital healthcare services such as digital GP appointments and mental health consultations 
· Discount deals with over 3,000 retailers, including a discount card with our sister company, Superdrug 
· Employee Assistance Programme with Retail Trust 
· Your career, your way – a clear progression plan, steered by us and driven by you! 

Let’s talk about you: 

· Are you passionate about the products we sell?  
· Are you excited to work in a fast-paced retail environment?
· Do you love getting stuck in and being a team player?

If you can say yes to all those things - whilst keeping people at the heart of everything you do - then this could be the career opportunity you have been searching for!

Next steps… 

If your application gives us that bargain buzz, you will be contacted to arrange a phone interview within 14 days of application. Good luck!  

Here at Savers, we love inclusivity. If you need any adjustments to support you through your candidate journey, please email us: savers.jobs@uk.aswatson.com  

To lead and deliver the day-to-day clinical pharmacy service to surgical wards through a team approach across the service. To develop a comprehensive set of Clinical Pharmacy KPIs to provide assurance on the quality and effectiveness of the clinical pharmacy service within pharmacy and to the wider trust. To lead on clinical service development and providing support to the wider trust initiatives regarding medicines as well as working with other colleagues such as the MSO, antimicrobial pharmacist and education lead pharmacist. To act as a senior leader within the pharmacy department, deputising for the Chief/Deputy Chief pharmacist as required To provide leadership and supervision and mentoring to Foundation Pharmacists and Band 6/7 Clinical Pharmacists To act as a line manager and educational supervisor Undertaking research, audits and development activities in Medicines Optimisation, Prescribing and Pharmacy practice, to help ensure continual progression of services and ensure that Nationally agreed targets are reached. The post holder will be involved in supporting multiple projects/workstreams such as: Pre-op assessment and day case surgery projects Pain management Preparing for CQC inspections/ engagement See JD attached for for further information.

CLINICAL/PATIENT/CLIENT CARE: Utilising basic analytical skills that take into account all facets of the childs development, the family and broader social context: Using a range of clinical skills, to assist and at times autonomously lead on assessment and treatment care needs, within a risk assessment framework for children and their families admitted to the Unit. To assist in the planning, implementation and evaluation of family centred nursing care and management plans as agreed with the core team. To support the delivery of a range of daily individual and group structures to promote the therapeutic milieu of the Unit. This includes providing agreed activity groups and individual activities. To observe, communicate and at times, co-work with senior multidisciplinary team members, in the provision of a range of therapeutic approaches on an individual, group or family basis. To provide high quality clear written and verbal accounts of the childs stay in relation to the defined care and management plans. To contribute to evidence-based clinical nursing reports, for parents and multi- disciplinary professionals as agreed with the core team. To actively access and participate in the unit supervision and support process and in line with development, to provide on a shift by shift basis, the same to newly qualified/appointed nurse, support worker and student nurse staff. To follow and inform the development of policies and protocols to support evidence based clinical practice. Proactively manage telephone calls; many may be of a sensitive nature from patients/parents/carers or from other healthcare professions, all of which require a high level of patient confidentiality and sensitivity. Responsibility for providing accurate, up to date, clinical advice relating to queries into the department. MANAGEMENT & LEADERSHIP: Contribute to the promotion of a working culture that improves quality and efficiency within the department. To support the senior management team with the identification of more efficient ways of working within area of responsibility. To comply with all Trust and department policies and procedures. To take charge of defined shifts, supporting the team by organising and managing tasks related to the daily structure and functioning of the service. This includes leading, managing and supporting other qualified support worker and student nurse staff and structures in meeting the care needs of the patient group. To work collaboratively with the core team, taking responsibility for defined tasks, in managing the core team process, maintaining key working relationships with the child, family and multidisciplinary team. To assist the team in the ongoing provision of complex daily routines and structures in the context of a safe, healthy and therapeutic environment. To provide high quality verbal and written communications for daily reports and multidisciplinary clinical reviews. COMMUNICATION SKILLS: Communicate professionally and effectively with patients/parents/carers, the general public and all internal and external agencies both verbally and non-verbally in a timely manner. Ensure diplomacy, empathy and confidentiality when dealing with distressed patients/parents/carers. Liaise with clinical and non-clinical staff to resolve any issues that may arise, to the mutual benefit of all concerned. Meet and greet external visitors to the department in a professional and polite manner. Attend and contribute to departmental meetings, team updates/debriefs etc. ANALYSIS AND JUDGEMENT SKILLS: To critically analyse and make informed judgements on clinical presentation and related care needs of the patient group on a day to day basis. To ensure comprehensive clinical risk assessment and management needs of the patient group on a day to day basis. The provision of comprehensive clinical reports when required and within locally agreed timescales. To assist the multi-disciplinary team in the debrief process, addressing any needs identified within the agreed timescales in line with tasks of the role. Exercise judgement and initiative in order to manage the workload effectively and efficiently, taking appropriate action to resolve any issues, liaising with appropriate personnel and seeking guidance from the Line Manager/clinical supervisor when required Work flexibly to ensure the needs of the service are met at all times. Ensuring required data can be captured and managed securely in line with the Information Governance and Data Quality Policies. PLANNING AND ORGANISATIONAL SKILLS: To plan and organise the day to day activity of the shift in the role of Nurse In Charge (NIC) and ensure key information is effectively communicated to ensure appropriate management of future shifts. To plan for/provide reports for defined cases in line with CPA/Clinical review process. When required, assist in the development and delivery of training programmes for staff/students. To support the delivery of a high quality patient care by working closely with the unit team to meet national and locally agreed targets for in-patient CAMHS. Adapt a flexible attitude to meet the needs of the service in line with day to day needs. PHYSICAL SKILLS AND DEXTERITY: Required to actively participate and at times lead on defined physical and occupational activities on an individual and group basis. Required to effectively and safely utilise a range of approaches in managing challenging behaviours which may include the use of restrictive practices in line with clinical presentation/risk for which the post holder is trained in. The post holder may be required to undertake a variety of moving/handling in line with clinical needs. The post holder will require base line keyboard skills.