Total 5,200 job vacancies in Birmingham, , B42 1EY

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Provide care to individuals with a variety of mental health conditions, building therapeutic relationships. Manage the specific symptoms of mental illness, de-escalation and helping patients overcome challenges. Liaising with doctors, social workers and other professionals. Interacting with patients' families and caregivers, offering advice and information on patients' conditions. Prepare and maintain patient records, producing care plans and risk assessments. To provide high-quality, evidence-based nursing care. If physical intervention with a patient is required, it is integral that you carry out this duty for your role. Lead a staff team, including HCA's, throughout the patient conveyance or therapeutic observational service. Ensure you have adequate handover of the patient's details, including the risk history and current presentation, from the Clinical Logistics Manager or health care professional responsible for the patient at the collection address. To provide crisis intervention to patients experiencing mental health difficulties during conveyance or therapeutic observational service. The ideal candidate is responsible for being aware of relevant national and local policies regarding safeguarding children and adults. Attend all appropriate training, meetings, and reviews. To maintain a professional attitude, approach, and response to the continuation of good working relationships between staff and patients throughout the transfer. Report accidents, complaints, and untoward incidents promptly to the Clinical Logistics Manager. Attend the Prometheus base at the required time as instructed by the Clinical Logistic Manager, and dress in line with the company uniform policy. Responsible for any other tasks deemed reasonable by the management team for the smooth running of the company. To assist the Operations Manager/Rota Manager in ensuring all staff follow agreed policies and procedures detailed by Prometheus. Essential Criteria: Current Valid NMC Pin Excellent written and communication skills. Strong attention to detail and focus on accuracy. Proactive and positive self-starter. Excellent teamwork skills. Well-organised with good time management skills Valid Enhanced DBS or on the update service. Currently working in a compliance-focused role. Full UK Driving Licence. Please note we do not accept Provisional Driving Licences, as the role requires you to drive company ambulances. Right to work in the UK. Please note we do not offer UK VISA Sponsorships. Employment references for up to a 5-year period. Candidate will need minimum 3 years UK employment history. Confidentiality: It is a condition of employment that staff will only disclose information obtained in their duties if those entitled to receive it. The post holder must ensure that the confidentiality of personal data remains secure regarding the Data Protection Act and that relevant company policies are adhered to. Equal Opportunities: Prometheus is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race, and disability. All staff must comply with current legislation, company policies and national guidelines for good practice. Conduct: All staff members must conduct themselves and represent the company responsibly, complying with all policies and procedures. Health & Safety: Staff must ensure they are familiar with the Health & Safety at Work Act (1974) requirements and the company's policies /codes of practice applicable to the workplace. Safeguarding: Every staff member is responsible for being aware of and following the relevant national and local policy in safeguarding children and vulnerable adults. Training /Education: All staff are responsible for participating in regular appraisals with senior management and identifying the post's performance standards. Our Mission: To exceed expectations and set new standards. Our Values: Professional, Approachable, Caring and Compassionate. Company benefits: Employee Assistant Program Free on-site parking at all bases Free company uniform Mandatory training Enrolment in the companys pension scheme (The People Pension) Prometheus aims to create and encourage an environment committed to promoting equality and diversity, working inclusively, and valuing the differences individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

UHB is one of the largest teaching hospital trusts in England, providing services from four acute hospital sites and community locations. Bringing together our hospitals and community services from across region and beyond, we champion collaborative working and transformation, encouraging our 23,500 workforce to pursue their most ambitious goals. We are committed to delivering an inclusive environment with equal opportunities to a workforce whose diversity reflects the communities it serves. We advocate "lean principles" and are in the process of implementing a digital pathology solution. Our plans for digital pathology will further underpin successful and efficient flexible working, teaching, and research. The Department maintains high quality sustainable reporting including an expanding scientist reporting strategy and automated laboratory processes. We are a fully accredited UKAS Laboratory working to ISO15189. Applicants must hold Full and Specialist Registration with the General Medical Council (GMC) with a License to Practice (or be eligible for registration within 6 months of date of interview), and Fellowship of the Royal College of Pathologists (or evidence of equivalent qualification). If a newly qualified UK trainee, the applicant must also be a holder of the Certificate of Completion of Training (CCT) in diagnostic Neuropathology or be within six months of award of CCT (or equivalent) by date of interview. Applicants who are non-UK trained will be required to show evidence of equivalence to the UK CCT. Our vision is to build healthier lives by delivering the best in clinical care, research, innovation, and education. We are also fully committed to tackling climate change by reducing our impact and are part of the national aim to be the world's first net zero National Health Service. Our strategy champions our actions and aims, with ways to share excellent ideas that will deliver greener, cleaner communities for the people of Birmingham and Solihull. With our central location and great transport links, we are closer than you might think. We are in the heart of England with easy access to the motorway network and a good railway service. Birmingham is accessible from several nearby areas including Warwickshire, Nottinghamshire, Leicestershire, and Worcestershire. Numerous sports, cultural and leisure venues make Birmingham an ideal place to work and live. It is still a lot cheaper to live and work in Birmingham than London and when it comes to getting on the property ladder you get a lot more for your money. The city is renowned for the arts, music and festivals celebrating a vibrant multi-cultural and diverse population. There are more Michelin star restaurants than in any other City outside of London, with an abundance of green spaces and parks that make Birmingham a great place to live and work. As well as enjoying where you work, we want all our staff to lead happy and healthy lives. That's why we offer several benefits to support this, such as flexible working opportunities and working at home. We anticipate that the job plan will comprise up to 10 programmed activities. The only fixed elements of the direct clinical care activities for Consultant Neuropathologists are the MDT meetings relating to areas of specialist reporting. The flexible elements of the direct clinical care activities (which include the majority of laboratory duties) and the supporting professional activities will be discussed in detail with the successful candidate upon appointment. The split of DCC to SPA activity will typically be 8.0: 2.0. It is anticipated the full-time job plan will contain up to 10 programmed activities worked flexibly by mutual agreement (Appendix 1). These will include up to 8.0 PAs for direct clinical care and up to 2.0 SPAs for supporting professional activities. Laboratory duties are carried out on a rota basis by agreement with consultant colleagues. They include the provision of a comprehensive diagnostic neuropathology service for The Trust. Division of the pathology workload will be organised in agreement with other Neuropathology consultant colleagues in the department. Supporting professional activities will include supervision and training of Regional Histopathology Trainees, teaching (undergraduate and postgraduate), research, audit and continuing professional development. The post holder will be provided with the necessary IT equipment and access to training to be in position to meet these objectives. Office space and secretarial support will be provided.

Key responsibilities Work effectively, efficiently, and confidentially to a high standard. Comply with any SSL or Trust processes, standards, or written instructions. Undertake general administration duties such as arranging meetings, filing, creating letters, distributing minutes or other communications, creating reports, chasing actions etc. Provide administration support to the executive Team PA in meetings and diary management, take minutes of meetings to support the executive team or general SSL meetings. Support the Executive Team PA to co-ordinate project activities required in relation to business development activities for the business, directed by the Executive Team. Support with the management of and monitoring of in-boxes for Hub departments. To provide a comprehensive and effective administrative support service to the Transport and Logistics and Administration Department. Please read the Job Description. Person Specification, and outline of the Apprentice Qualification document to gain a greater understanding of how you meet this role. Please ensure that when you are answering the questions which ask you explain how you meet the qualification, experience, and personal qualities you explain in detail how you meet them. It is not sufficient to say you meet them, we need to understand how. Should you have any questions, please do not hesitate to contact Derryth Palmer (Training, Leaderships and Early Years Manager) via derryth.palmer@nhs.net

Provide care to individuals with a variety of mental health conditions, building therapeutic relationships. Manage the specific symptoms of mental illness, de-escalation and helping patients overcome challenges. Liaising with doctors, social workers and other professionals. Interacting with patients' families and caregivers, offering advice and information on patients' conditions. Prepare and maintain patient records, producing care plans and risk assessments. To provide high-quality, evidence-based nursing care. If physical intervention with a patient is required, it is integral that you carry out this duty for your role. Lead a staff team, including HCA's, throughout the patient conveyance or therapeutic observational service. Ensure you have adequate handover of the patient's details, including the risk history and current presentation, from the Clinical Logistics Manager or health care professional responsible for the patient at the collection address. To provide crisis intervention to patients experiencing mental health difficulties during conveyance or therapeutic observational service. The ideal candidate is responsible for being aware of relevant national and local policies regarding safeguarding children and adults. Attend all appropriate training, meetings, and reviews. To maintain a professional attitude, approach, and response to the continuation of good working relationships between staff and patients throughout the transfer. Report accidents, complaints, and untoward incidents promptly to the Clinical Logistics Manager. Attend the Prometheus base at the required time as instructed by the Clinical Logistic Manager, and dress in line with the company uniform policy. Responsible for any other tasks deemed reasonable by the management team for the smooth running of the company. To assist the Operations Manager/Rota Manager in ensuring all staff follow agreed policies and procedures detailed by Prometheus. Essential Criteria: Current Valid NMC Pin Excellent written and communication skills. Strong attention to detail and focus on accuracy. Proactive and positive self-starter. Excellent teamwork skills. Well-organised with good time management skills Valid Enhanced DBS or on the update service. Currently working in a compliance-focused role. Full UK Driving Licence. Please note we do not accept Provisional Driving Licences, as the role requires you to drive company ambulances. Right to work in the UK. Please note we do not offer UK VISA Sponsorships. Employment references for up to a 5-year period. Candidate will need minimum 3 years UK employment history. Confidentiality: It is a condition of employment that staff will only disclose information obtained in their duties if those entitled to receive it. The post holder must ensure that the confidentiality of personal data remains secure regarding the Data Protection Act and that relevant company policies are adhered to. Equal Opportunities: Prometheus is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race, and disability. All staff must comply with current legislation, company policies and national guidelines for good practice. Conduct: All staff members must conduct themselves and represent the company responsibly, complying with all policies and procedures. Health & Safety: Staff must ensure they are familiar with the Health & Safety at Work Act (1974) requirements and the company's policies /codes of practice applicable to the workplace. Safeguarding: Every staff member is responsible for being aware of and following the relevant national and local policy in safeguarding children and vulnerable adults. Training /Education: All staff are responsible for participating in regular appraisals with senior management and identifying the post's performance standards. Our Mission: To exceed expectations and set new standards. Our Values: Professional, Approachable, Caring and Compassionate. Company benefits: Employee Assistant Program Free on-site parking at all bases Free company uniform Mandatory training Enrolment in the companys pension scheme (The People Pension) Prometheus aims to create and encourage an environment committed to promoting equality and diversity, working inclusively, and valuing the differences individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

1. Operational Management: The HUB: Take full responsibility and accountability of the HUB and all operations Ensure all operational tasks are carried out efficiently and effectively during the shift. Oversee the smooth functioning of all processes and procedures within the HUB. Address any operational issues promptly and take necessary actions to resolve them. Be part of the on-call rota to be on call as required by the Company Service Contracts: Supervise the completion of service contracts to ensure compliance with terms and conditions. Verify that services provided align with the defined scope, duration, and pricing. Confirm authorisation of services as per contractual agreements to ensure correct billing Customer Service: Utilize monitoring tools to assess the quality and efficiency of calls. Provide constructive feedback to team members to enhance performance and customer service. Offer coaching sessions to develop skills and address areas needing improvement. Management: Ensure adherence to HUB policies, procedures, and protocols. Ensure team compliance with clinical guidelines and best practices. Address any deviations from established standards and provide guidance for correction. Schedule shifts and allocate tasks efficiently to ensure optimal coverage. Monitor attendance and address any issues or gaps promptly. Generate and analyse performance reports to identify trends and areas for improvement. 2. Leadership Provide support and guidance to the team: Offer assistance to team members dealing with complex or challenging calls and services. Handle escalated calls and complaints with professionalism and empathy. Serve as a resource for the team, providing guidance and solutions as needed. Coordinate with other team leaders and stakeholders: Maintain open communication with other leaders and managers to ensure alignment of goals and strategies. Collaborate with stakeholders to streamline service delivery and resolve issues efficiently. Foster a culture of collaboration and teamwork across departments. Improvement and Innovation: Proactively seek out areas for improvement in the HUB processes and systems. Implement innovative solutions to enhance efficiency and effectiveness. Encourage team members to contribute ideas and participate in improvement initiatives. Conduct regular team meetings and training sessions: Organise regular team meetings to disseminate information, updates, and feedback. Provide training sessions to enhance skills and knowledge relevant to the job. Cultivate a positive and collaborative team culture that promotes learning and growth. 3. Mental Health Act Management Monitor, review, provide guidance and direction as to the legal status of patients who are subject to the Mental Health Act 1983, Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS - new legislation pending) and ensure that they are detained or treated in accordance with the law and the code of practice in all new and ongoing services in Secure Transport and Complex Care Provide guidance and information to support to patients, relatives, carers, and staff on the rights and safeguards of the act, such as consent to treatment, appeals, advocacy, and complaints. Liaise with external agencies and professionals, such as Approved Mental Health Professionals to ensure lawful detention and conveyance. Maintain accurate and confidential records of the legal status and treatment of patients Keep up to date with the changes and developments in the legislation, policy, and practice related to the Mental Health Act 1983, Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS - new legislation pending) and the Code of Practice. Participate in training and supervision, and contribute to the development and improvement of the mental health act knowledge and training

We are recruiting for a Healthcare Assistant to join our community-based team in Whitby North Yorkshire Moors Hours:Part time 18 hours per week (2 nights) Salary:AFC BAND 2 £23,615 pro rata, per annum + enhancements Advert closes:7th December 2024 As a Healthcare Assistant with Marie Curie team in Whitby/North Yorkshire Moors, you'll be supporting patients and families in their time of greatest need. We provide free specialist palliative care and support to patients with life limiting illness whilst offering vital emotional support for their families. With experience of End of Life care, you're ready and able to make a real difference. Ours is a one-to-one approach to care, so you're sure to enjoy plenty of meaningful contact with patients and their families - usually in their own homes. Working without close supervision, you'll have the opportunity to use your own initiative in line with the patient's established care plan. You'll be required to carry out a range of care duties including helping patients meet their hygiene needs, monitoring symptoms, assisting with medications and keeping detailed records and emotional support to the patient and their families. What were looking for: Be a UK licensed driver with access to a car and business insurance is essential Relevant community experience S/NVQ Level 2/3 qualification or an equivalent certificate/diploma is required Emotional strength and the ability to work on your own are crucial, though we will of course provide excellent on-going training and support Recent experience of providing care and caring for people with life limiting illness or palliative care needs What's in it for you: Annual leave allowance 27 days plus 8 public holidays (pro rata) Competitive Policy for parental/sick Leave Continuous Professional development Industry leading training programmes Season ticket loan for travelling to and from work Defined contribution schemes for Pension Marie Curie Group Personal Pension Scheme Loan schemes for bikes; computers and satellite navigation systems Introduce a friend scheme Help with eye care costs Entitled to Marie Curie Blue Light Card Entitled to Benefit Hub Discount Scheme Life assurance for all employees Generous Enhancements 41% x your basic salary per hour paid for Saturdays & weekday night duty (8pm to 6am)and 83% x your basic salary per hour paid for Sundays and Public Bank Holidays To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie. Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyones unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity. Were committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via recruitment@mariecurie.org.uk This role will be subject to receiving an enhanced DBS criminal record check. We reserve the right to close this vacancy early. Agencies need not apply. Same Posting Description for Internal and External Candidates

1. Develop staff knowledge and skills to promote equality and diversity and address inequalities, both in employment and service delivery. Ensure specific equality objective are included in PDRs. 2. Develop a culture that ensures that the standards of Improving Working Lives and Investors in People are achieved and maintained for all staff and that staffs perception about their working lives are measured and improvements made. 3. Make recommendations and changes to clinical practice and participate in implementation where appropriate. 4. Demonstrate a sound understanding of Clinical Governance and Risk Management and apply it to the work situation. 5. Participate in the recruitment, selection, and retention of staff. 6. Lead and participate in undertaking surveys and audits 7. Actively participate in clinical supervision and reflective practice with all members of the multi-disciplinary team and on an individual basis. 8. Ensure staff compliance with all mandatory training.

1. Rota Management and Coordination: Populate and develop frontline staffing rotas in accordance with the master template, ensuring accuracy and compliance with organizational standards. Coordinate any necessary changes to the rotas and communicate them effectively to relevant stakeholders. Monitor and coordinate all rotas across the company to ensure adequate coverage and compliance with organisational requirements. Proficiently identifying gaps and trends in rotas and taking proactive measures to address them. 2. Leave Management: Be the primary point of contact for frontline staff regarding leave requests, shift swaps, cover, and related issues. Coordinate all frontline clinical staff requests for leave, ensuring adherence to local guidelines and maintaining minimum staffing levels. Log, and monitor all types of leave for frontline staff, including annual leave, study leave, and other forms of absence. 3. Absence Reporting: Be the first point of contact for frontline staff reporting sickness absence and other types of absence. Ensure timely recording of absences and facilitate return-to-work interviews for clinical staff and their line managers. Compile absence spreadsheets and record staff absence in the appropriate database and produce reports as necessary to track trends and patterns. 4. Systems Maintenance: Responsible for maintaining one or more systems related to frontline staffing rostering, leave management, and absence tracking.

Please note for a specific detailed job description for this vacancy please see attached job description.

The management of effective administrative services across the Division ensuring the highest level of customer service is provided and relevant systems, processes and procedures are being undertaken efficiently and effectively, by auditing administrative services. The continuous review of Divisional wide administrative services using customer and other relevant feedback, subsequently planning, and making changes as appropriate. Preparing timely and appropriate reports for the Service Manager and the Group Service Manager on a monthly basis and/or as required. The day-to-day management of relevant budgets as delegated by the Group Service Manager. Ensuring that education and training for administrative staff is undertaken, as appropriate, in accordance with Trust policies and procedures.

JOB TITLE: SENIOR GAS SERVICE ENGINEER (Mobile role covering Birmingham, Coventry & surrounding areas)

PLACE OF EMPLOYMENT: Mobile Worker

You are required to travel to and work at various locations within Birmingham, Coventry & surrounding area as the Company shall reasonably require for the proper performance of your duties

SALARY: £50k - £60k (Based on experience & Qualifications)

HOURS: Monday - Friday 8:00am to 5:00pm (40 hours per week)

RESPONSIBLE TO: Directors

RECRUITMENT: This post is subject to a satisfactory DBS and reference checks

Summary of Duties:

Service and maintenance of gas appliances and boiler fault finding experience within both commercial and domestic properties.

Supervise staff, troubleshooting issues. Accept challenges, provide technical support, resolving issues and communicate solutions to engineers, office and customers.

Main Duties:

Resolve any issues raised by the on-call engineers.

Lead projects/teams - providing technical support for onsite engineers and office staff.

Carry out site inspections, post work inspections, engineers meetings, toolbox talks, tool audits, van audits, staff inductions.

Attend service and reactive breakdowns to fault find, diagnose and repair in a timely and cost effective manner.

Using knowledge and boiler fault finding experience to provide high levels first time fix and customer care.

To carry out the day to day responsive maintenance, service and repairs as instructed

To carry out servicing and safety checks on all heating systems and identify any necessary works required to ensure that the heating systems are in good order and comply to current gas/oil safety regulations

Attend to boiler/system breakdowns, inspect and identify all works required in order that the heating systems functioning correctly

To make immediate decisions as regards the repair requirements should the original job order not reflect the actual works required and to inform the relevant director

To inform the tenant (with reason) when it is not possible to complete a repair within the first visit and make mutually agreed arrangements to return to complete and inform the relevant director

To ensure that all items of tenant's furnishings are protected at all times.

Direct helpers engaged in assembly or installation of heating systems or components.

Liaise with management and or client to ensure all works are completed.

Ensure that all works and repairs are completed safely and in accordance with current codes and practices.

Abide by all client rules and regulations whilst on site (copy available upon request)

Ensure when purchasing materials, a 'best value and cost effective approach' is sought

To make sure that all training required to carry out the role is maintained and kept up to date.

To accurately complete all relevant documentation associated with the duties and ensure the prompt return to the office of all relevant information in relation to the daily tasks.

Where a Company vehicle is provided, ensure that it is used in accordance with the Company's current policies and procedures

Ensure that all company property, i.e. motor vehicle, uniform, tools etc… are operated safely, kept clean and in good order and tested when required to maintain the safe working of all heating systems

Actively take a proactive approach in finding and quoting additional works, should it be required.

Adhere to the Company policies and procedures, handbook and Health & Safety.

PERSON SPECIFICATION:

Essential:

• Extensive experience as a lead engineer.
• Recognised gas apprenticeship and Commercial gas certificates ACS - CCN1, CEN1, HTR1, WAT1, CKR1, CPA1

• Gas experience within the commercial sector e.g. Analysing, fault finding, service, repair and maintenance on gas/heating installations and appliances.
• Working knowledge of test equipment including an electrical multi-meter
• Flexible approach:

due to travel aspect, this is a mobile position that will involve travelling to

multiple sites across the West & East Midlands as well as some wider travel as required.

due to customer demands, the ability to work additional hours over and above contracted hours if and when required, where overtime would be payable.

• Be part of the emergency call out team on a rota basis
• To promote a positive and professional attitude to all customers and staff.
• Self- motivated and able to work under own initiative as well as within a team.
• Willing to undertake further training/development within the post as required.
• The ability to communicate effectively with tenants and other members of the public.
• Full UK Driving Licence
• Basic IT Skills
• Must have had or willing to have all Covid vaccinations

Please call or send CV to apply

Please note: Proof of Right To Work & qualifications are required before processing application

IDN1

Do you have a passion for the development of new processes, support service transformation and implementing significant service redesign and support with new operational procedures that will improve the performance of administrative systems? Do you have a passion for project and change management? Are you driven and dedicated? If you’ve answered yes, then this opportunity may be for you.

We are looking for an enthusiastic and focused Business Support Manager to join the General Management Administrative Team with responsibility for the administrative functions of the division. The post holder will also focus on specific projects and programmes within the new clinical group operational teams and will support change management processes for IT systems within the division and will take the lead role and oversight in supporting the development, testing and implementation of such systems.

The post holder will manage the administrative functions of the Dental Services Division ensuring the provision of a daily service is maintained by the Clinical Groups and the General Management and Nursing Administrative Teams.
To oversee and support with the management and transformation of key administrative functions of the Dental Division to enable the efficient delivery of services to patients, Clinical Group Operational Teams, and members of the Divisional Senior Leadership Team.
To develop and support the implementation of key transformation programmes and significant complex work streams of programmes within Clinical Group Operational Teams as directed by the Group Service Manager or Service Manager.
Participate in the strategic planning, identifying interdependencies across projects/functions and bring together the outputs and outcomes.
Reporting and presenting periodic updates to the Service Manager and the Clinical Group Leadership Team on the progress of transformation projects and work streams.
The post holder will develop and maintain a high standard of administrative support and customer care across the Division.

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

IMPORTANT
Please ensure you check yourTRAC account regularlyas this is how we will communicate with you during the shortlisting and selection process.
Please ensure all sections of the application form are completed fully.

Please particularly ensure that you provide full details of all referees includingBUSINESS EMAIL ADDRESS, telephone contact details and postal address.

The management of effective administrative services across the Division ensuring the highest level of customer service is provided and relevant systems, processes and procedures are being undertaken efficiently and effectively, by auditing administrative services. The continuous review of Divisional wide administrative services using customer and other relevant feedback, subsequently planning, and making changes as appropriate. Preparing timely and appropriate reports for the Service Manager and the Group Service Manager on a monthly basis and/or as required. The day-to-day management of relevant budgets as delegated by the Group Service Manager. Ensuring that education and training for administrative staff is undertaken, as appropriate, in accordance with Trust policies and procedures.


This advert closes on Tuesday 10 Dec 2024