Total 2,212 job vacancies in Barrow in Furness, LA14 4LF

As a Senior Advisor for Business Operations, your typical work assignments may include:

• Providing expert advice, consultation, and assistance to the Administrator on high priority agency-wide policy matters relating to business operations in the areas of budget, contracts, facilities, resource management/appropriations, human resources, congress, public affairs, and information technology.
• Assessing the effectiveness of program and policy oversight, taking corrective action ensuring consistency with the DEA's goals, objectives and policies.
• Evaluating current policies and programs, recommending appropriate actions, and providing continuous review, updates, and analysis of policies, and standard operating procedures related to the business operations of DEA.
• Synthesize a large amount of data and information to effectively present this information to the Administrator for review.
• Representing the DEA and the Administrator in internal and interagency meetings related to business operations.

As a HR Specialist (Classification) you will:

• Review and classify position descriptions (PDs) for high-impact, precedent -setting positions; write reports of findings; conduct desk audits; and prepare evaluations.
• Establish occupational series career ladders and serve as a resource to top management in classification matters, proposing solutions to resolve controversial, complex and very difficult classification problems.
• Analyze serviced organizations for productivity and efficiency gain, and provide recommendations to management officials on the most effective position/skill mix, work processes, organizational structures.
• Advise on the implication of proposed management decisions with respect to substantive as well as procedural human resource matters.

• Provides resolutions to problems and issues related to assigned programs and projects.
• Executes program management, analysis, and project management responsibilities in support of the Army People Strategy.
• Advises leadership on areas of Army and organizational emphasis, critical trend analysis, and necessary program adjustments that are normally accepted without significant change.
• Develops briefings to market employment opportunities in the Army at academic institutions, professional associations, job fairs, and other venues.
• Manages research studies and analysis to synthesize and interpret results in order to make recommendations, develop guidance, and adjust programs.
• Serves as a process and team facilitator to analyze models to determine trends and requirements for the formulation and development of primary and alternative plans, policies and milestones.
• Utilizes analytical methodologies to collect, assess, and interpret data, facilitating informed decision-making and drawing conclusive insights.
• Collaborates across internal and external stakeholders, prepares reports, and conducts briefings to gain leadership support and ensure alignment with Army goals.

As a Human Resources Specialist (Employee Relations/Labor Relations) within the Office of the Deputy Associate Director for Human Capital, some of your specific duties will include:

• Serves as advisor to all levels of management on employee relations issues to include misconduct, poor performance, performance plans, grievances, and reasonable accommodation. Advice provided is cleared with a senior Employee Relations Specialist or Supervisory Employee Relations Specialist.
• Prepares written cases taking action against employees such as counseling letters, sick leave restrictions, Letters of Reprimand, and short suspensions without pay.
• Research case law, Merit Systems Protection Board (MSPB) decisions, and regulations/polices to provide accurate advice. Analyzes and evaluates complex and sensitive issues.
• The Human Recourses Specialist updates IMART and enters required data into other systems as directed and stores appropriate documents.
• Senior Employee Relations/Labot Relations (ER/LR) Specialist provides mentorship to junior specialists.

APPLICATION LIMIT: This vacancy announcement is limited to the first 200 applications received and will close at 11:59PM Eastern Time on the day that we receive the 200th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  

We encourage you to read this entire vacancy announcement prior to submitting your application.

As an IT Specialist (INFOSEC), GS-2210-14, you will be responsible for:
•    Responses for the overall procurement, development, integration, modification, operation, maintenance, and retirement of an information system.
•    Develops system design specifications ensuring the security and user operational needs are documented, tested, and implemented.
•    Coordinates with the Information System Security Officer (ISSO) ensuring proper physical, administrative, and technical controls are 1) offered to the dependent systems whether common or hybrid 2) in place to protect PII if found in the system.
•    Provides technical advice and counsel to management on matters relating to new or modified policies, strategies and programs affecting or relating to current and existing functions and programs.

Organizational Location: This position is located in the Department of Homeland Security, Immigration and Customs Enforcement, Office of Assets and Facilities Management, in Anywhere in the U.S. (remote job).


As a Program Manager-Deputy Unit Chief, at the full performance level you will perform the following duties:

• Directs an organization responsible for a variety of diverse programs and/or services;
• Plans, directs, coordinates, controls and evaluates the activities of subordinate organizations;
• Determines goals and objectives that need additional emphasis;
• Makes recommendations for program improvement.

**This position is being announced concurrently under Delegated Examining Plan (DE) procedures. Please review vacancy announcement number IHS-25-PX-12596444-DE; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.**

• Primary duties are providing oversight and subject matter expertise for healthcare information systems, which can include consultation with facilities throughout the area on supported systems. The oversight includes implementation, maintenance, training and technical support of supported healthcare information systems used in the hospital, ambulatory care and public health settings.
• Support functions and coordinate activities to support other supported systems that integrate with the electronic medical record system to include the master patient index, health information exchange, and personal health record.
• Lead clinical decision support coordination; configuration, implementation, change management and support adherence to all applicable policies, procedures, and standards.
• Deliver and oversee technical support for internal and external customers, providers, community organizations, and other stakeholders.
• Monitors and supports efforts of informatics workflows and processes.
• Plan, develop or acquire, implement, maintain, and evaluate health information systems that are integrated with existing information technology systems across the continuum of care, including clinical, consumer, and public health domains, while addressing security,privacy, and safety considerations.
• Build support and create alignment for informatics best practices; lead health informatics initiatives and innovation through collaboration and stakeholder engagement across organizations and systems.

**This position is being announced concurrently under Excepted Service Examining Plan/Merit Promotion Plan (ESEP/MPP) procedures. Please review vacancy announcement number IHS-25-PX-12596448-ESEP/MP; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.**

• Primary duties are providing oversight and subject matter expertise for healthcare information systems, which can include consultation with facilities throughout the area on supported systems. The oversight includes implementation, maintenance, training and technical support of supported healthcare information systems used in the hospital, ambulatory care and public health settings.
• Support functions and coordinate activities to support other supported systems that integrate with the electronic medical record system to include the master patient index, health information exchange, and personal health record.
• Lead clinical decision support coordination; configuration, implementation, change management and support adherence to all applicable policies, procedures, and standards.
• Deliver and oversee technical support for internal and external customers, providers, community organizations, and other stakeholders.
• Monitors and supports efforts of informatics workflows and processes.
• Plan, develop or acquire, implement, maintain, and evaluate health information systems that are integrated with existing information technology systems across the continuum of care, including clinical, consumer, and public health domains, while addressing security, privacy, and safety considerations.
• Build support and create alignment for informatics best practices; lead health informatics initiatives and innovation through collaboration and stakeholder engagement across organizations and systems.

Performs highly complex managerial work administering the daily operations and activities for the Program Review Branch, utilizing the Generally Accepted Government Accounting Standards (GAGAS) or other auditing standards adopted by the Federal Bureau of Prisons.

Manages the activities of staff auditors, ensuring the collection, analysis, interpretation, and documentation of information is sufficient to support audit results through reviewing and approving audit programs, priorities, scope, and methodologies for accomplishment of audit objectives; oversees audit activities to ensure all audit program steps are completed as planned; and monitors performance of audit activities to ensure accuracy of results in conformance with professional auditing standards.

Evaluates the results of audit findings and management responses to recommendations, timing, and extent of follow-up activities; oversees follow-up activities to ascertain if appropriate action is taken on reported audit findings; conducts quality assurance reviews of completed audits to ensure compliance with applicable standards; evaluates quality assurance reviews to identify potential improvements in operations; and identifies staff development needs and prepares and presents training to improve staff performance in conformance with professional auditing standards.

Develops training materials and presents training to internal auditors, field staff, and agency leadership.

Oversee the development of technical data, estimates, statistics, suggestion, and other information useful to higher level managers in determining which goals and objectives to emphasize.

• Advises senior managers and staff regarding all aspects of HR Management encompassing a wide range of activities such as organizational management and the impact to Labor and Employee Relations functions and programs.
• Advises management on areas of bargaining unit determinations, contract negotiations, bargaining impasses, mediation, arbitration, contract administration, questions of negotiability, unfair labor practices, and other employee relations issues.
• Develops new, innovative recommendations for human capital management initiatives to be implemented DISA-wide. When initiatives may require OSD and/or OPM approval, develops and coordinates final packages for submission.
• Represents the activity in actions and hearings before the Federal Labor Relations Board (FLRA) to include petitions for establishment of new bargaining units, negotiations for collective bargaining agreements and mid-term agreements.
• Reviews and interprets current legislation, new or revised legislation, Federal Register publications, DOD, OPM, MSPB, EEOC issuances to determine impact on Agency programs.
• Provides advisory services to managers, supervisors, and employees on immediate problems, which involve serious and sensitive issues related to employee discipline, grievances, appeals, complaints, rights and obligations.

• At the full performance level, duties include, but are not limited to, the following:
• Advising management on the use of various types of internal and external recruitment sources and authorities to place qualified applicants;
• Analyzing the knowledge, skills, and abilities required by the position to create and assist with preparing job analyses and crediting plans with Selecting Official;
• Applying appropriate fact-finding and problem-solving methods and skills to gather information from various sources and determine applicable statues, regulations, or guidelines;
• Integrating and adapting complex, technical personnel policies, regulations, and procedures to the individual situation; and
• Composing written correspondences to accurately respond to management questions or concerns, fostering an understanding and acceptance of HR recommendations and/or decisions.

• Senior project manager with responsibility for overall project management of prospectus level or equally complex or precedent setting projects. Leads the development of the most major, politically sensitive and complex project plans including methodology, resource requirements, timelines, priorities and budget impact. Directs and performs budget planning. Establishes evaluation criteria and measurements to assess projects. Prepares timelines for project completion, implementing a system for review, control, and reporting on project status.
• Ensures that projects delivered meet agreed to customer requirements. Manages all aspects of the of the project's finances. Ensures the latest trends and state of the art technologies in facility design, construction, alterations, space management, contracting, negotiations, and knowledge management are applied. Independently develops innovative solutions to address unanticipated project complications.
• Ensures the completion of project documents and makes certain they are uploaded into all necessary systems of record in order to track established performance metrics and historical trends. Conducts and documents lessons learned analysis.
• Negotiates and coordinates project plans, budget objectives and schedules with customer agencies to establish and/or manage customer expectations. Informs customer officials of project status and any requirements for additional agency initiated action.
• Works with stakeholders and key leadership in various Federal agencies, State and local governments, non-profits, community organizations, special interest groups, and environmentalists. Maintains and/or oversees continuous contact with Federal, State and local officials, and the media (in coordination with Public Affairs) with regard to project issues and status. Briefs key leadership on costs, impact, feasibility, alternatives, issues, recommendations and status of project development and implementation.
• Leads and facilitates the efforts and expertise of a wide range of disciplines. Serves as a mentor for team members and others.
• Directs the acquisition and management of large numbers and types of contracts supporting all aspects of leasing and/or Federal construction projects. Monitors progress and evaluates performance against contract requirements.
• Prepares or assists the Contracting Officer and/or the COR in the preparation of statements of work, determinations, findings and solicitation documents.
• Negotiates the business transaction with customer agencies, including utilization rates and financial obligations; develops complex, accurate requests for funding and tracks financial obligations and expenses throughout the planning, execution and close-out of projects.

The initial application review cut-off for this job announcement is 100 applications. The first 100 applications received will be considered first. Applications received after the initial cut-off number (100 applications) may not receive consideration unless otherwise requested by management. If management requests additional certificates, applicants will continue to be reviewed in groups of 100 in the order they applied.

Duties include, but are not limited to:

Receives telephone calls from veterans, their family members and/or legal representatives concerning general information, directory assistance and complaint resolution. The services provided involve a broad range of topics that directly impact all three administrations with Veterans Affairs. The representative must ask clarifying and probing questions to capture the root cause of the customer's needs and ensure that the primary issue of the customer is identified as well as determine any other concerns or issues that may or may not be related.

Controls the conversation, in a courteous, empathetic, tactful, and respectful manner, to ensure that the caller's inquiry is resolved timely. Prepares well-defined and detailed case notes to effectively communicate the customer's needs and to increase the efficiency of a suitable resolution.

• Determines the appropriate VA services to meet the specific needs of customers.
• Establishes and maintains effective communication and working relationships across the full spectrum of Veterans Affairs.
• Interprets case resolution and feedback from various VA agencies for the customer.
• Triages cases that need immediate attention and alerts key stakeholders as needed.
• Maintains professionalism and controls the call while working under pressure when handling abusive, life-threatening or otherwise difficult calls.
• Asks appropriate and probing questions to identify complex or vague requests for VA services.
• Accurately records details of calls and other service requests in a limited time frame.
• Utilizes a multi-screen computer system including a Customer Relationship Management (CRM) application, phone system, headset, facsimile machine and other office equipment.
• Identifies calls which must be referred to Veterans Crisis Line, Homeless Center, Department of Homeland Security Emergency Operations Center, White House Secret Service or to any higher-level VA staff.
• Respect the right of privacy and maintain confidentiality of callers.
• Simultaneously perform numerous customer service related duties while remaining focused on the needs of the customer.
• Demonstrates strong interpersonal skills by effectively listening, empathizing and speaking with the customer to cultivate a rapport and trustworthy relationship.
• Determines most appropriate action or identifies alternative in resolving issue(s) interpretation and analysis of information contained within the knowledge management platform and several other resources.
• Utilizes resources through VA websites, Knowledge articles and wide variety of other applicable resources as needed
• Communicates with internal and external key contributors through Microsoft Outlook, Skype messaging system, Chatter groups located in the Customer Relationship Management system.
• Appropriately uses the Workforce Management System to listen to call recordings and enter exceptions to provide details of work-related activities.
• Responds to unusual questions or when reasonable attempts to satisfy an irate caller have been unsuccessful with limited or no assistance.

• Analyzes and evaluates cost and pricing data elements to determine price reasonableness for acquisitions with limited precedent data available.
• Serves as principal advisor for cost and pricing associated with complex contracts.
• Performs analysis of reports to evaluate contract costs and establish price negotiation parameters for an organization.
• Analyzes the reasonableness of the contractor’s proposed cost/price for use in preparing for complex negotiations for an organization.
• Provides Technical guidance to headquarters and or installation analysts such as solutions to complex problems, guidance/solutions on unprecedented problems requiring decisions based on vague or conflicting guidelines for contract price/cost matters.