• Provide full spectrum administrative and secretarial support to the hospital planning team including scheduling, preparing reports, drafting correspondence, organizing records and files, answering queries, booking meetings, and supporting department projects.
• Complete a broad variety of administrative tasks that facilitate the Project and operations lead ability to effectively lead the organization, including assisting with special projects; designing and producing documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence.
• Onboarding and offboarding Staff: Welcome new employees to the department. Schedule and conduct onboarding sessions to review company policies, benefits, systems training, and set up work spaces. Ensure new hires complete necessary paperwork and have access to required tools and accounts. Develop staff welfare programs to engage project team and build sense of belonging.
• Managing Assets: Maintain inventory of department assets including office supplies, electronics, furniture, and equipment. Process orders, track shipments, and coordinate installation and maintenance. Manage check-in/check-out procedures.
• Budgeting: Assist with annual budget preparation by compiling expense reports and forecasts. Track department expenditures, process invoices, and reconcile budget utilization.
• Reporting: Prepare reports, presentations and dashboard for senior management and external stakeholders.
• Calendar Management: Maintain personal and program calendars, schedules, and shared resources. Schedule conference rooms, catering, AV equipment and relevant resources as needed.
• Organize and coordinate meetings, workshops and events related to hospital planning, with internal and external stakeholders to facilitate the smooth progression of planning activities. Prepare and distribute meeting agendas, minutes, and follow-up action items.
• Organize and coordinate local and overseas study visits for the hospital planning team including making travel arrangements, budgeting and preparing pre and post trip reports.
• Assist in the coordination of project timelines ensure that deadlines are met. Develop project plans, timelines and budgets.
• Any other tasks which may be assigned from time to time.

Requirements

• Bachelor or Diploma in any discipline with at least 4 years of relevant working experience, preferably in a hospital setting.
• Strong technical skills including a sound working knowledge of Microsoft Office and Adobe Acrobat to prepare, edit and manipulate text and data. Tech-savvy-- ability to learn new software and other relevant programs.

Interested and qualified candidates, please send in your resume to ivy.yong@recruitexpress.com.sg

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Main Responsibilities but not limited to:

• With an established network of South East Asia High Net Worth client base
• Develop and acquire new clients through prospecting and leveraging on the firm's networks, platform and services
• Provide investment advisory to High Net Worth clients and formulate investment strategies that align with client’s target strategic assets allocation to meet investment objectives and risk profile
• Ensure clients’ compliance with the Company and industry rules and regulations

Requirements:

• Certified in CMFAS Modules 1A, 2A, 5, 6 (or equivalent certification), 6A and 8A will be required
• Sales-driven and strong desire to achieve
• Ability to work independently
• Possess good interpersonal and communication skills

The Team

Our Building Services team’s mission is to play a key role in making buildings more energy efficient, sustainable, cost effective and safe to build and operate. We pride ourselves on our exemplary track record of designing innovative and sustainable mechanical and electrical solutions, that minimise the use of natural resources.

Our global Building Services team are a source of world leading expertise – and offer a pro-active and collaborative approach to skill development, and professional excellence.

This is an excellent opportunity for an experienced and client focused Electrical Engineering expert and lead to join our growing team in Singapore.

The Role

This is an excellent opportunity for a Electrical Engineering Technical expert and lead to join our diverse team in Singapore.

As part of the Senior Team and under our Partner/Director, the Associate Director will take responsibility for the operational delivery of projects, the management of project teams, the management of client relationships and the line management of teams as well as to play a leading role in ensuring the successful delivery of innovative design solutions for some of the exciting building projects in Singapore and around the region.

Working across a variety of sectors such as Critical Systems, Education, Commercial and Retail, you will manage and control financial aspects of projects and work closely with colleagues of various disciplines to manage the delivery of technically excellent, profitable projects.

You will be an expert in design and Engineering within your discipline and across Building Services and be part of a global skills community for sharing knowledge, projects and your specific expertise.

You will develop new and nurture existing outstanding client relationships and ensure repeat business as well as use your wealth of expertise and determination to manage, motivate and lead our group of multi-disciplinary engineers.

The Skills

A Chartered Engineer or a Registered Professional Engineer with the PEB in Singapore, educated to degree level in Electrical or Building Services Engineering, you have gained vast experience within a building services context. You also possess a strong understanding of low energy design and have proven your technical expertise in the relevant design software.

In your most recent position, you would have consistently demonstrated your ability to manage multiple large-scale projects and teams to deliver to, and exceed client expectations, and crucially you have a passion for creative and intuitive design.Having critical systems/data center projects experiences will be advantageous.

Given the collaborative and client focused nature of this role, excellent communication and project management skills are essential. Regional or international experience would be an added advantage.

We know that to be the best at what we do we need a diverse workforce underpinned by an inclusive culture. Creating environments where everyone can find joy doing their best work is also great for everyone. That’s why we positively welcome applications from people of all backgrounds and identities, and encourage, support, and celebrate the diverse voices of our people.

Personal Assistant to Director (Export/Import, Commodities)

Key Responsibilities:

1. Administrative Support:

• Manage the director’s calendar, scheduling meetings and appointments related to export/import operations.
• Organize and maintain documentation, records, contracts and trade agreements.
• Prepare and edit reports, presentations, and correspondence related to operational performance and market conditions.

2. Communication:

• Act as the primary point of contact for communication with third parties.
• Screen calls and emails, prioritizing messages from key stakeholders.
• Draft and manage communications regarding shipments, quality control, and operational updates.

3. Meeting Coordination:

• Organize meetings with third parties, ensuring all logistical details are arranged.
• Prepare meeting agendas and take minutes, documenting decisions and action items.

4. Negotiation and Representation:

• Represent the director/CEO in negotiations with third parties, ensuring the organization's interests are upheld.
• Prepare for negotiations by conducting research and developing strategies to achieve favourable outcomes.
• Strategize for expansion into the Central and South American market.

5. Market Research and Analysis:

• Conduct research on market trends, pricing, and regulations related to the commodities.
• Assist in compiling reports on supply chain performance and quality assessments.
• Building a foundation for operations in the new markets.

6. Quality Control:

• Collaborate with the directors to establish quality control measures for the commodities.
• Travel as needed to inspect commodity quality at supplier locations, ensuring compliance with standards.

7. Project Management:

• Assist in managing projects related to import/export operations, tracking progress and deadlines.
• Coordinate with various departments (e.g., logistics, compliance) to ensure smooth operations.
• Develope market entry plan.

8. Confidentiality and Discretion:

• Handle sensitive information regarding contracts, pricing, and relationships with third parties with discretion.

Qualifications:

1. Education: Master degree

2. Experience: Prior experience as a personal assistant or executive assistant in export/import, with specific knowledge of commodities.

3. Skills:

• Strong understanding of export/import processes and regulations.
  • Familiarity with natural resources and quality assessment standards.
  • Excellent negotiation and communication skills, particularly for engaging with third parties.
  • Proficiency in office software (e.g., MS Office Suite) and relevant trade management software.

Personal Attributes:

• Strong attention to detail, particularly in documentation and quality control processes.
• Professional demeanor with the ability to work independently and prioritize tasks.
• Willingness to travel frequently to inspect and meet with stakeholders.

About BestTop:

BestTop Consulting Pte Ltd was founded in Singapore in 2014, and we are building a technology-based platform to match those who wish to develop their career with the industry mentors who can provide professional advice. We have accumulated more than 10,000 mentoring hours and established collaborations with top universities, such as the University of Hong Kong, City University of Hong Kong, National University of Hong Kong, and Shanghai Jiao Tong University. BestTop was backed by prestigious incubation programmes from Cyberport Hong Kong and National University of Singapore.

Job Description:

• Responsible for each client’s career development progress including but not limited to identifying career passion, defining training strategies, advising industry mentors, and generating progress reports.
• Oversee and manage the programme operations team to ensure clients’ enquiries are resolved promptly and professionally.
• Understand industry mentors’ expertise, and manage the mentor community to identify star mentors and recruit new mentors.
• Conduct research and consult with mentors to continuously improve the programme curriculum and operational processes.
• Provide insights to sales and marketing teams to better position the programme among target customers.

Requirement:

• Bachelor and above degree
• At least 3 years of professional experience in Singapore is a must, previous work exposure in career coaching, counselling, human resources, recruitment & executive placement and HR training & development in financial industry
• Excellent oral and written communication skills in both English and Chinese are required
• Prior experience in curriculum design and career coaching is preferred
• Enjoy talking to young talents and determined to develop their careers
• Passion for a startup working environment

We’re looking for a Performance Marketing Director to join our award-winning integrated digital consultancy. You will be in charge of leading amplification performance-led projects, developing optimisation protocols and execution, driving strategy development and marketing implementation to meet client's business objectives.

You will oversee amplification campaign strategy development, planning, implementation, execution and tracking across Google ensuite Ads (GDN, YT, SEM), with secondary priorities around SEO, Social. There will be opportunities for CRM workflows and email marketing work, and KPIs are around maximisation of marketing and advertising ROI for clients. You will oversee and manage ad budgets for campaigns, plan and conduct optimisation with A/B testing, while working with cross-functional teams of researchers, copywriters and designers.

The ideal candidate is independent, proactive, highly collaborative, with strong problem solving and analytical skills, and a self-starter. You are a strategic thinker, and are comfortable understanding and leveraging audience insights and data to help drive toward marketing and sales goals, creating business impact for clients.

//

Responsibilities

Marketing Strategy and Execution

○ Design and set comprehensive goals for performance and meeting of client's business objectives

○ Set up marketing campaigns across channels including media planning, buying and channel optimisation

○ Oversee strategic implementations and interpret campaign metrics and develop data-driven approaches toward achieving client's objectives

○ Develop, implement, and manage all aspects of PPC ad planning and buying, paid social media, including strategy, target analysis, ad setup, content calendar, monitoring, and reporting

○ Plan, develop, and defend budget recommendations, work goals, campaign strategies

○ Proactively monitor, track and report on campaign metrics and performance

○ Anticipating trends that may influence our work in relation to client's businesses

○ Conduct competitive analyses or other business research to develop relevant insights to inform marketing strategy

○ Fluent in the workings, language and lexicon of various disciplines helming our business i.e. creative, content, digital strategy, martech and branding

○ Identify and consult growth resulting in additional business opportunities for clients and assist in executing strategies against those opportunities when necessary

REQUIREMENTS

● Possess at least a Marketing or Data Degree

● At least 15 years of working experience in marketing, with prior agency or consultancy experience preferred, hands-on in digital media and account management capacities

● Fluency across marketing strategies, understanding of the customer funnel and ability to optimise conversions at various stages

● Fluency with SaaS tools for web / SEO / paid analytics such as GA, SEMRush and Socialbakers

● Fluency with performance KPIs: CPA, CPC, CPI, CPM, Attribution and LTV

● Knowledge of online advertising platforms and analytics tools for online channels

● Knowledge across mar-tech infrastructure architecture

● Knowledge with creation and running of email workflows and campaigns across Hubspot, Mailchimp, Drip, etc

● Excellent verbal and written communication skills, with the ability to present well externally on behalf of the team in a consultative, client-facing environment

● Strong listening, questioning, and critical-thinking skills

● Ability to work collaboratively in a cross-functional team

● Confident, independent, and proactive with a can-do attitude

● Self-motivated and driven with hunger to learn and stay abreast of marketing and digital industry trends

● Strong strategic, implementation and organisation skills, attention to detail

● Ability to effectively manage multiple projects smoothly and thoroughly, while adopting a self-directed attitude to achieve results

About AKIN / Why Join Us:

AKIN designs marketing strategies for a restless digital generation. Positioned at the intersection of data, creative design and contemporary culture, our unique approach to marketing delivers real business impact. We help brands articulate their purpose through a deep understanding of consumer and cultural truths. We design impactful marketing campaigns based on data and analysis. We build smart solutions and websites that bring you closer to your audiences. Above all, we’re interested in helping your brand nurture consumer relationships that will stand the test of time.

About the job

As the SEO Director at OOm Pte Ltd, you will play a pivotal role in leading our SEO team to achieve outstanding results for our clients. You will be responsible for overseeing the execution of both on-page and off-page SEO strategies, managing a team of SEO Specialists, and ensuring the continuous improvement of our SEO processes and workflows. Additionally, you will be involved in pitching to enterprise clients and providing strategic guidance to drive growth and success.

Key Responsibilities:

Team Leadership and Management:

● Lead and mentor a team of SEO Specialists, providing guidance, support, and training as

needed.

● Manage remote teams effectively, ensuring clear communication and collaboration

across all projects.

● Foster a positive and productive work environment, encouraging teamwork and

professional development.

SEO Strategy and Execution:

● Develop and implement comprehensive on-page and off-page SEO strategies to improve

organic search visibility and drive traffic and conversions.

● Stay up-to-date with the latest SEO trends, algorithm updates, and best practices, and

incorporate them into our strategies.

● Conduct regular audits and analysis of clients' websites to identify areas for

improvement and optimization.

Client Engagement and Pitching:

● Participate in client pitches and presentations, showcasing our expertise in SEO and our

ability to deliver results.

● Collaborate with the sales and account management teams to understand clients' goals

and objectives, and tailor SEO strategies to meet their needs.

Process Optimization and Workflow Enhancement:

● Develop and implement efficient processes and workflows for SEO execution, ensuring

scalability and consistency across projects.

● Identify opportunities for automation and integration of tools to streamline workflows

and improve efficiency.

Department Management:

● Collaborate with other department heads to align SEO strategies with overall business

objectives and priorities.

● Provide leadership and direction for the SEO department, setting clear goals and

performance metrics, and monitoring progress towards achieving them.

Qualifications and Skills:

● Bachelor's degree in Marketing, Business, or a related field.

● 5 years of experience in SEO management, including leadership and team

management.

● In-depth knowledge of SEO tools and techniques, with a passion for staying abreast of

industry developments.

● Experience in pitching to enterprise clients and presenting complex SEO strategies in a

clear and compelling manner.

● Demonstrated ability to develop and implement scalable processes and workflows for

SEO execution.

If you're passionate about SEO and have the leadership skills to drive success in a fast-paced environment, we'd love to hear from you.

Interested applicants, click APPLY NOW or email to: hrtalentteam@oom.com.sg

1. Sales Strategy Development:

Develop and implement comprehensive sales strategies tailored for the China market to achieve revenue targets and expand market presence.

Analyze market trends and competitive landscape to identify growth opportunities specific to the region.

Team Leadership:

2. Recruit, train, and mentor a high-performing sales team.

Set clear objectives and performance metrics for team members, conducting regular performance evaluations.

Client Relationship Management:

3. Build and maintain strong relationships with key clients, retailers, and distributors in China.

Act as a primary contact for major accounts, addressing inquiries and resolving issues effectively.

Sales Forecasting and Reporting:

4. Prepare regular sales forecasts and reports for senior management, highlighting progress against targets and identifying challenges.

Utilize data analytics to monitor sales performance and drive informed decision-making.

Collaboration with Marketing:

5. Work closely with the marketing team to align sales and marketing initiatives, ensuring effective promotion of products tailored to the Chinese market.

Provide insights for product development based on customer feedback and market trends.

Budget Management:

6. Manage sales budgets, ensuring efficient allocation of resources and maximizing return on investment.

Training and Development:

7. Develop training programs to enhance the sales team’s product knowledge and selling skills.

Foster a culture of continuous learning and improvement within the team.

Qualifications:

- Bachelor’s degree in Business, Marketing, or a related field

- 7+ years of sales experience in the beauty or consumer goods industry, with at least 4 years of experience in the China market.

- Strong leadership skills with experience managing and developing teams.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to analyze data and market trends to drive strategic decisions.

- Proficiency in CRM software and Microsoft Office Suite.

Reporting to the General Manager, the incumbent will provide strategic leadership, initiate strategies and programmes to enhance service quality, productivity and operations excellence towards achieving the Hotel's goals and objectives.

JOB RESPONSIBILITIES:

• Responsible for the overall administration and operation of the Rooms Division (Front Office, Guest Services, Club Lounge, Communication Centre, Housekeeping and Laundry), ensuring maximisation of guest satisfaction and cost containment of expenses.
• Provide professional advisory and support to the General Manager in meeting the strategic goals of the establishment.
• Work with other divisions to ensure guests' satisfaction, process optimisation and hotel's overall profitability.
• Implement strategies aimed at cost minimisation, productivity maximisation without reduction in standards of quality.
• Monitor guest satisfaction results to identify shortfalls and remedy service issues.
• Ensure compliance with legislated heath and safety requirements within the workplace.
• Comply with all Corporate and Hotel Standards and Procedures.

JOB REQUIREMENT:

• Degree/Diploma in Hospitality with minimum of 5 years' experience as Director of Rooms in a five-star international hotel.
• Possess excellent planning, organisational and strategic capabilities to achieve optimal business objectives.
• Good leadership, communication & interpersonal skills and passion in delivering operational excellence.
• Ability to work as a team to achieve business excellence.

1. Sales Strategy Development:

Develop and implement comprehensive sales strategies tailored for the China market to achieve revenue targets and expand market presence.

Analyze market trends and competitive landscape to identify growth opportunities specific to the region.

Team Leadership:

2. Recruit, train, and mentor a high-performing sales team.

Set clear objectives and performance metrics for team members, conducting regular performance evaluations.

Client Relationship Management:

3. Build and maintain strong relationships with key clients, retailers, and distributors in China.

Act as a primary contact for major accounts, addressing inquiries and resolving issues effectively.

Sales Forecasting and Reporting:

4. Prepare regular sales forecasts and reports for senior management, highlighting progress against targets and identifying challenges.

Utilize data analytics to monitor sales performance and drive informed decision-making.

Collaboration with Marketing:

5. Work closely with the marketing team to align sales and marketing initiatives, ensuring effective promotion of products tailored to the Chinese market.

Provide insights for product development based on customer feedback and market trends.

Budget Management:

6. Manage sales budgets, ensuring efficient allocation of resources and maximizing return on investment.

Training and Development:

7. Develop training programs to enhance the sales team’s product knowledge and selling skills.

Foster a culture of continuous learning and improvement within the team.

Qualifications:

- Bachelor’s degree in Business, Marketing, or a related field

- 7+ years of sales experience in the beauty or consumer goods industry, with at least 4 years of experience in the China market.

- Strong leadership skills with experience managing and developing teams.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to analyze data and market trends to drive strategic decisions.

- Proficiency in CRM software and Microsoft Office Suite.

Develop and execute comprehensive marketing strategies to drive brand awareness, customer engagement, and revenue growth. Conduct market research to identify trends, customer needs, and competitive landscape to inform marketing strategies. Work closely with sales, product development, and other departments to align marketing efforts with business goals. Monitor and analyze marketing performance metrics, providing insights and recommendations for improvement.

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

The Creative Director articulates and champions the key values underpinning the strategic and creative execution of client accounts. He/She is the consummate professional, a strong communicator, and has a deep understanding of design trends, marketing principals, cultural issues, technologies and opportunities in online communication. This role reports to the Chief Creative Officer.

What you’ll do

· Demonstrates deep understanding of marketing principals, cultural issues and insights, technologies and opportunities in integrated communication

· In charge of creating creative ideas, campaigns and executions that question the status quo. Big bold ideas is what we look for!

· Credibly challenge assumptions and thinking to ensure best possible creative solutions

· Develop alternative and out of the box ideas to briefs/issues

· Play a lead role in the agency's relationship with clients, including presentation of creative strategies and proposals

· Ensure quality creative output by maintaining and enhancing creative standards and processes

· Oversee and support the team through all stages of campaign design and development, lead, guide and motivate till end delivery

· Liaising with the Project Management to ensure the appropriate allocation of workload

· Constantly updating creative credentials and lead award submission.

· Any experience in beauty, craftmanship and women centric categories is welcome

· A forte in storytelling and having done ATL, digital is a must.

What you’ll need

· Minimum 10 years’ experience as a creative professional in a multimedia agency, advertising agency, or design studio with a solid creative portfolio, preferably have done ATL, digital is a must.

· Strong experience and passionate in beauty, craftmanship and women centric categories

· Experience in social first strategies focusing on content tailor-made for digital platforms, consumer engagement and brand storytelling

· Collaborative, innovative, and visionary and have experience leading creative teams to the promise land of client-and-agency bliss

· Thorough knowledge of design software such as PhotoShop, Illustrator, Freehand, Quark, Flash, and HTML

· Demonstrated conceptual and strategic campaign experience.

· Strong communication skills in presenting a vision to clients and demonstrated experience strategically delegating work to design team members.

· Ability to not only direct creative teams but physically generate amazing work.

· Demonstrated ability to lead, convince and inspire in a client-service environment; proven ability to achieve results with major clients and manage team members.

· Strong understanding of information design and the topology of information for the web.

· Full understanding of browser/platform constraints as they affect online design and professional understanding of typography in both print and screen media

· A Cannes winner will be a bonus

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

About the job

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to a range of social causes as well as seek to minimize its impact on the environment. For additional information about Coty Inc., please visit www.coty.com.

THE ROLE

Job Title: Digital and CRM Director, SEA & India

Division: Luxury & Consumer Beauty

Employment Type: Full Time

Department: Commercial

Reporting to: Managing Director, India & Southeast Asia (ISEA)

Direct Reports: 5 in Singapore & 4 dotted line reports in local markets (India, Thailand, Malaysia, Singapore)

About The Role

As the Digital and CRM Director, SEA & India, you are contributing to the profitable and sustainable growth of Coty brands by driving digital commerce, Media & CRM excellence in India & Southeast Asia.

You are a core member of the regional ISEA Leadership Team which mission is to grow significantly the COTY Southeast Asia & India business. You have a deep understanding of the regional consumer, retail, digital and e-Commerce ecosystem, social & media platforms & trends and will be responsible for developing and executing consumer centric strategies that engage our brand’s target audiences.

Market includes: Singapore, Malaysia, Thailand & Distributor markets (India, Vietnam, Philippines, Indonesia)

Division includes: Luxury & Consumer Beauty consists of fragrances, skincare, makeup, nail care and body care

Key Responsibilities

Digital-commerce

You are responsible for the profitable growth of Coty’s e/ s/ m-commerce business in India & Southeast Asia, which spans existing and new Pure Players, Marketplaces, Social commerce as well as Brick & Click retailers (hand-in-hand with Sales team). You are collaborating with multi-functional teams organized around the key channel needs of e-commerce, which includes Sales as well as Trade Marketing (i.e. Content/e-Merchandising, CARS, e-Retail Media, etc).

• Define the regional e and s-commerce strategies and plans, building on a deep understanding of the target consumer on-line, the different e-retailers’ strengths and opportunity areas, as well as the business units’ overall priorities, incl. online distribution expansion (SDA & FH compliant).
• Work collaboratively with the local market Marketing & Sales teams, local enablers (supply chain, transport, finance) & agencies and Global teams to ensure consistency & high-level execution to drive e-com performance.
• Budgeting & ownership of d-com KPI’s (NR, C1, C2, % penetration online, ROAS). Ownership of Pure Players P&L’s, incl. trade spends and media budgets.
• Secure strong JBPs with key e-retailers and execute them with operational excellence.
• Advising and working closely together with local market teams to accelerate share of business and share of market of retailer.com and local d-com initiatives by retailers. Establish a strong and sustainable omni-channel approach in terms of promotions, animation calendars and new product online launch initiatives and sales driving
• Ensure perfect store high score (CARS: Content, assortment, ratings and reviews and search) by guiding local teams to operate and manage digital shelf.
• Articulate the key needs of e-commerce back to the key stakeholders in global teams.
• Watch the market/technology trends and spot potential evolutions in line with business opportunities and work with the Global team to bring to life for the region.
• Own regional innovations & new initiatives such as s-commerce that will accelerate our online business growth.
• Recruit, develop and manage the teams; ensure development of expertise and know-how and support organizational changes.
• Management of 2 people + 4 dotted lines.

Paid Owned Earned Media

You are responsible to drive paid, earned and owned media performance across Southeast Asia and India by developing winning, consumer centric digital, media and advocacy campaigns in close collaboration with global digital teams & local markets.

• Strategic planning and execution of advocacy strategy, Media campaigns, ongoing optimizations and investment strategy across diverse advertising channels such as Meta, Tiktok, Google, etc.
• Collaborate closely with media agencies, country teams & global digital media team to ensure alignment of media campaigns with business goals & brands guidelines.
• Monitor campaign effectiveness, analyse data, and offer insights for enhancing ROI.
• Persistently conduct testing and experimentation involving various ad formats, targeting choices, and creative tactics.
• Guarantee the respect off all Fashion Houses guidelines.
• Develop and execute best in class owned social media strategies to enhance brand awareness, engagement, and lead generation through social media channels, including but not limited to Facebook, Instagram, Tiktok and LINE. Drive new initiatives with up-to-date knowledge on the latest social media trends, monitor competitor activities and industry developments in SEA markets.
• Develop & implement the advocacy and influence strategy, provide social listening insights & guidance on identifying, recruiting & sustaining influencers, ensuring alignment with brands requirements and campaigns objectives. Partner with local marketing teams to drive best practices of leveraging influencers as part of the social content ecosystem.
• Effective tracking of ROAS & KPIs to improve Earned Media across brands.
• Management of 2 people.

CRM

Drive the profit growth of brands client’s database by developing a strong omnichannel CRM strategy to improve doors productivity, client’s activation and LTV.

• Drive action plan identifying our key gaps vs competition and plans to reach productivity increase by door. Be the source of centre of excellence to provide global with the regional competitive landscape.
• Create a seamless client experience with the development of new digital channels (chat & shop, etc.).
• Roll out clienteling & loyalty in collaboration with the global & IT team and local retail teams to enable data collection & one-to-one communications with the brand BA’s.
• Implement processes, ways of working & systems across SEA markets. Execute the CRM strategy for SEA markets with excellence in line with global guidelines.
• Responsible for overseeing all aspects of data management and ensuring that data is properly managed to support the organization’s objectives in collaboration with IT & legal teams.
• Management of 1 direct report.

CRITICAL SUCCESS FACTORS

• Open and accessible Leadership style, with the ability to consistently achieve positive results.
• Strong analytical skills to draw insights and suggestions.
• Comprehensive digital marketing skills, with specific expertise on driving traffic to e-retail and sales conversion.
• Strong communication skills, with the ability to listen to understand, and to translate the company/brand strategy to e-retailers and enrol them in support of strategies.
• Negotiating skills with the ability to influence.
• Ability to work effectively within a fast paced, complex matrix and changing environment.
• Ability to develop reporting staff to full potentials and to build leaders for the future.

Qualifications & Experience

• 10+ experience in digital-commerce, omni-channel acceleration with proven results to successfully grow businesses on-line.
• Comprehensive knowledge of the e-commerce landscape and KPI`s, digital marketing, e-retail, brand and CRM strategies.
• Affinity with Beauty, FMCG or Luxury
• Able to spot opportunities and turn opportunities into concrete actions fast and with integrity
• Relevant degree in Business or a related discipline.

On behalf of one of its clients, an Insights & Strategy Consultancy, the French Chamber of Commerce is looking for a Insights Director – Luxury & Premium Brands.

Our client is a leading subscription-based platform offering insights and data subscriptions to leading luxury brands across different luxury verticals, looking to gain affluent consumers’ market share.

They are looking for a Consumer Insights Director to join their Client development team in Singapore to help service and delight their Luxury and Wealth client base in Singapore.

This role will provide opportunities to work on multiple types of consumer insights projects and methodologies with a senior client base across the luxury and Wealth sector.

A successful candidate for this role needs to demonstrate ability to work in a fast moving environment. She/he must be agile, driven, self-motivated, and take ownership of projects and work.

Key tasks and responsibilities include :

• Lead research efforts and workshops, providing strategic guidance to clients in the luxury sector.

• Understand affluent consumer behavior to create effective solutions.

• Organize projects efficiently and ensure timely delivery of high-quality work.

• Generate creative ideas using available data tools.

• Collaborate with teams, driving strategic discussions and maintaining high standards of analysis.

Requirements

• Bachelor's degree in Market Research, Statistics, Economics, Industrial Engineering, or Applied Mathematics; MBA preferred.
• Over 10 years of experience in planning or insight roles within leading consumer goods companies, creative agencies, or consumer research consultancies, with expertise in FMCG or Spirits industry being advantageous.
• Proven track record of translating consumer insights into successful business strategies.
• Proficiency in analytical tools such as Excel or Access, with familiarity in other analytical software.
• Strong understanding of modern theories of brand growth and decline, coupled with the ability to model trends and optimize strategies.
• Exceptional facilitation skills, capable of leading teams to innovate solutions to consumer challenges.
• Demonstrated ability to distill complex analyses into actionable insights, managing complexity effectively.