Total 10,431 Others job vacancies in SITE - Helen Devos Childrens Hospital - 100 Michigan St - Grand Rapids

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Major Duties:

• Provides basic transport of patients to and from departments.
• Serves as the initial, as well as the final point of contact for guests entering and leaving the facility and is a key influence toward patient/public perception.
• Performs customer service guest relations, shows understanding, friendliness, courtesy, tact, empathy, cooperation, concern, politeness respect and dignity to others.
• Greets and direct callers over the telephone and in person with precise clear instructions.
• Provides a variety of information about the organization, its functions, and activities and is able to meet the needs of the individual and explain in general terms the information in a way that is understandable to the target audience.
• Directs Veterans, visitors, and callers to appropriate staff member and/or department based on specific request or by determining the nature of the need and initiates service recovery when needed.
• Takes accurate messages and ensures their delivery to support a responsive 35% VHA Ann Arbor, MI PD #92171-A 2 culture to the customer.
• Operates computer and photocopy machine to make copies of forms, letters, etc. from the original, assembles and staples copied materials, and distributes completed photocopy work as directed.
• Utilizes sound judgment and critical thinking skills to prioritize actions and meet urgent/emergent patient needs in an unpredictable, rapidly changing environment of care.
• Recognizes individual and age-specific needs of patients and delivers care accordingly.
• Utilizes verbal or written "hand off' interactive communication that allows the opportunity for questioning between giver and receiver of patient information.
• Access patient information only when required for the performance of duties.
• Maintains confidentiality and integrity of all materials containing patient's identifiable and sensitive information.
• Reports safety hazards in the environment that can contribute to falls or other injuries to patients and takes appropriate action.
• Demonstrates basic knowledge of equipment safety, i.e., wheelchair, stretcher, and other lift equipment.
• Listens and encourages patients/significant others to verbalize concerns.
• Performs other duties as assigned

• Determines pay, payroll records maintenance and completion of reports pertaining to civilian employees of the Federal Government. Processes travel authorizations and vouchers.
• Provides accounting support work requiring a basic understanding of accounting systems, policies, and procedures to examine, verify, maintain and reconcile accounts and accounting data, prepare and analyze reports.
• Examines financial documentation for accuracy, adequacy, and with compliance with regulations for goods and services provided to or by the Government, reimbursements for medical and domiciliary care, education, travel and transportation.
• Answer requests, offer advice to supervisors, staff, and specialists on regulations and procedures. May include collections unrelated to pay or leave, maintain retirement records, process benefit forms, examine, balance, compute, and extract data.
• Establish, correct, and close accounts. In and out-processing, inquiry response, review debts, process adjustments; make collections, maintain retirement records, process benefit forms; post, examine, balance, compute, and extract data for reports.
• Knowledge of schedules, procurements instructions and procedures, travel regulations, commercial practices, trade customers and terminology general terms and provisions of Government contracts, foreign currency, weight conversions tables, etc.

As a Supervisory Park Ranger your duties will include but are not limited to the following:

• Providing technical and administrative supervision for subordinate staff. Plans work to be to be accomplished by subordinates, sets and adjusts priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of the employees. Develops performance standards and evaluates work performance of subordinates. Gives advice, counsel, or instruction to employees on both work and administrative matters.
• Serves as the refuge's primary media contact, functioning as the refuge's public affairs officer. Coordinates those activities through the Regional External Affairs Office as appropriate. Develops contacts with all media outlets including print, radio and television.
• Develops, manages and maintains a high quality and balanced visitor services program by providing opportunities in the six-priority wildlife-dependent recreation activities as appropriate to the refuge, and the secondary uses and other programs that may support them.
• Coordinates, develops, and implements the Visitor Services Plan and the associated step down plans for the VS program, such as: Sign Plan, Interpretive Plan, Environmental Education Plan, Hunt Plan, and Fishing Plan. Serves as planning team member and the refuge's technical expert for Visitor Services issues during preparation and reviews of the refuge's Comprehensive Conservation Plan. Coordinates with State agencies and other refuge personnel. Prepares documents for Federal Register publication as appropriate.
• Develops and manages the refuge's visitor services budget. Participates fully in the refuge's budget planning, development and execution.

• Conduct analyses of staff actions received from higher headquarters.
• Monitor priority of actions based on the sensitivity of the subject matter, suspense dates and other pertinent data.
• Initiate taskers, correspondence and reports based on knowledge of the programs and activities of the command.
• Advise the Commanding General, the G-3 and senior leadership of all sensitive issues regarding senior leadership, and agencies outside the organization.
• Implement the critical thinking process, problem solving and practical working knowledge of the Military Decision Making Process (MDMP).
• Carry out high priority assignments, studies, and projects on a wide variety of sensitive and confidential matters.
• Collect and display important information such as Commanders Critical Information Requirements (CCIR) and execution matrices.
• Apply knowledge management processes to develop solutions and streamline processes.

• Applies inventory management and supply planning operations expertise to balance supply to meet forecasted demand by generating secondary item supply action recommendations.
• Plans, develops, implements, and manages effective and affordable product supply support strategies throughout the life cycle for weapons, materiel, or information systems, as addressed in applicable policy/regulatory guidance.
• Leads team in identifying, distributing, and balancing workload and tasks among employees per established workflow, and skill level and/or occupational specialization and making adjustments to accomplish the workload.
• Supports the weapon system manager in the development and document the supply support strategy, in applicable documentation, IAW policy and regulatory guidance.
• Articulates and communicates to the team the assignment, project, problem to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion.
• Leads team in identifying, distributing, and balancing workload and tasks among employees per established workflow, and skill level and/or occupational specialization and making adjustments to accomplish the workload.

The physician will be responsible for the medical management of a panel of sleep patients assigned to them. Duties would include patient history, physical examination, ordering laboratory and diagnostic tests, interpretation of tests, medical management of both acute and chronic illness. Administrative responsibilities would include both and not limited to the medical management of patients, and clinic needs. The physician will be capable of reading sleep studies. Medical management will be in accordance with VA policy and VA formulary and State regulations. Preferred experience for this position would be board certified or board eligible in sleep medicine. We are looking for a candidate with experience or training in managing sleep disorders in the Veteran population.

Preferred experience for this position would be board certified or board eligible in sleep medicine. We are looking for a candidate with experience or training in managing sleep disorders in the Veteran population.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.


Education Debt Reduction Program (Student Loan Repayment): Learn more.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact , the EDRP Coordinator for questions/assistance
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

Work Schedule: Full-time 8 hour shifts, primarily days Monday through Friday with extended hours on evenings or Saturday (if needed). Intermittent appointment hours and schedule are to be determined by the service. Hours are not to exceed 40 hours per week.

The Advanced Practice Nurse (APN) II Certified Nurse Practitioner (NP) practices in Specialty Care Service to provide a full range of services emphasizing quality, timeliness, and the advancement of the Veterans Affairs (VA) mission. The NP provides advanced clinical practice, consultation, and management.
The NP practices to the full extent of their education, training, and certification. Core functions are outlined in the clinical privileges that correspond with this position. The NP has prescriptive authority for a panel of patients or program as indicated by their position.

Major duties and responsibilities of the position:
- Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.
- Develops and implements an individualized plan to achieve optimal population health and disease management.
- Demonstrates leadership and works collaboratively with the interdisciplinary team.
- Orders and interprets labs, tests, and diagnostic studies.
- Prescribes pharmacologic and non-pharmacologic interventions.
- Initiates referrals and consults to specialty services.
- Provides education to patients and their families.
- Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.
- Exemplifies the ICARE core values of-Integrity, Commitment, Advocacy, Respect, and Excellence.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday, 8:00am - 4:30pm
Compressed/Flexible: Available
Telework: Not Available
Virtual: This is not a virtual position.

The Geriatric and Extended Care PA will provide high quality patient centered care to veterans under the different services such as Geriatric Medicine Outpatient Clinic, Community Living Centers, and Palliative/Hospice care service as assigned. The CLC/GEC PA is a licensed practitioner who will provide high quality patient centered care to veterans in different services throughout VA clinics and the VAMC's as assigned.

1. Administrative Duties

• Leadership responsibilities: Participation in staff meetings, hospital committees, and peer review process. Demonstrate effective communication both down to staff and up to leadership, to include issues that urgently affect Veteran patient care, safety, and/or satisfaction, completion of issue briefs, and acting as Section Chief when the Section Chief is on leave.
• HR: Maintaining VA training requirements, timely completion of documentation and upkeep of credentials required for privileging and re-privileging.
• Staff Management: Participate in the FPPE/OPPE process. Adheres to employee health requirements. Participate in Clinical Pertinence Reviews (routine medical record reviews).
• Time/Leave Management: Adherence to tour of Duties, timely requests for leave in VISTA and for clinic cancellations.

1. The exact privileges and procedures for a particular provider will be approved by the Professional Standards Board. Physician Assistant must meet the following qualifications:
2. Patient Care: Practitioners are expected to provide patient care that is compassionate, appropriate, and effective for the promotion of health, prevention of illness, treatment of disease, and care at the end of life.
3. Medical/Clinical Knowledge: Practitioners are expected to demonstrate knowledge of established and evolving biomedical, clinical and social sciences, and the application of their knowledge to patient care and the education of others.
4. Clinical Judgment: To ensure practice-based learning and improvement, practitioners are expected to be able to use scientific evidence and methods to investigate, evaluate, and improve patient care.
5. Interpersonal & Communication Skills: Practitioners are expected to demonstrate interpersonal and communication skills that enable them to establish and maintain professional relationships with patients, families, and other members of the health care team.

1. Practitioners are expected to show effectiveness in teaching, monitor and coordinate educational activities, and comply with necessary trainee supervision. The PA may supervise PA students from affiliated PA programs (and other programs on an occasional basis) who come to the VA for their required practicum.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Licensed Practical Nurse - vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-LPN-Career-Flyer.pdf

The LPN may be assigned to one or more clinical areas within the medical center, community-based outpatient clinic (CBOC), and/or offsite ancillary clinic to perform clinical roles, within the scope of their practice, when determined clinically necessary and appropriate. Some of the areas/clinics the incumbent would typically be assigned to, but are not limited to, are Primary Care(PACT), Hematology/Oncology (Hem/Onc), Integrative Pain, PM&R (Pain Management & Rehabilitation), Women's Health, Infectious Disease, Pulmonary, Neurology, Arthritis, Gastrointestinal (G.I.), and Renal.

Duties include, but are not limited to:

• Performs assigned nursing care responsibilities, under limited to moderate supervision, including use of certain equipment, technology, and/or knowledge in procedures performed in the PACT and/or Sub-Specialty Clinics.
• Provides patient and family education regarding the patient's condition, procedures, and preventive health care; reinforces health teaching and promotes healthy lifestyles. Exercises intermediate skill in influencing and communicating with unusually difficult patients under limited to moderate supervision.
• Maintains precise adherence to basic principles of asepsis, safety, and universal precautions to provide a safe environment for patients, families, and employees. Incumbent possess knowledge of proper handling of instruments including cleaning and sterilization.
• Participates in training in the setup, use, reprocessing, and maintenance of their clinic/department specific materials/equipment leading to the initial competency and validation of ongoing competency at least annually.
• Provides supportive care to patients relatives.
• Collaborates with interdisciplinary team to support the development, implementation, and evaluation of the patient's plan of care.
• Utilizes the computer to access patient data to verify appointments, review progress notes and short medication profiles. Orders labs and/or looks up test results under specific clinic profile. Documents progress notes on CPRS.
• Initiating, performing, and completing assigned duties in providing care to variable patient populations.
• Carrying out assigned patient care based on the patents' conditions; to use judgment in selecting the appropriate order and sequence of procedures and treatments; and to accurately recognize, report and record relevant patient information.
• Completing work and submitting for general review by a registered nurse or physician for appropriateness and conformity with established policies/procedures.
• Observing and responding to the patient's needs for care, including medication and equipment-assisted care (patient/family education). In organizing and delivering care, the LPN recognized and considers several factors that impact the patient's care plan.
• Preparing and administering prescribed medications (oral, topical, subcutaneous, and/or intramuscular) and performs minor, non-surgical, treatments according to established policies/procedures.
• Observing physical and/or emotional changes in patient's condition from prescribed medication/treatments, promptly and accurately documents notable changes, and reports any deviations from normal to RN or MD/DO.
• Recognizing urgent and emergent patient care situation and seeking assistance of the RN and/or MD/DO, and initiates appropriate emergency interventions as directed.
• Knowledge and understanding of human behavior, patient motivations and reactions to situations, and ability to appropriately utilize this knowledge in working effectively with patients, family members, and other staff.
• Establishing constructive relationships with individual patients and their families to elicit feelings and attitudes, and to promotes positive relationships, communication, and socialization skills.
• Fostering an environment of respect for individual patient and family rights to privacy and dignity in all aspects of care delivery.
• Incorporating knowledge and understanding of established customer service standards in all interactions with patients, family members, and/or other inter/external customers/stakeholders.
• Practices good customer service.

• Research and make case determinations, hearing and adjudicating appeals, and make decisions on reopening cases and whether to reconsider cases.
• Provide technical and administrative advice to staff who examine applications and petitions for immigration benefits, supporting documentation and related files or automated records to determine whether requested actions meet governing regulations.
• Respond to applicant's questions or resolve problems through the application of established methods and criteria without causing unnecessary delays to either the applicant or the organization.
• Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Plan work to be completed by subordinates, set and adjust short-term priorities, and set target dates for work completion.

The incumbent serves as a Lead Medical Support Assistant for Patient Care Services. The Lead MSA monitors and makes work assignments, provides input on performance, resolves daily workplace issues and maintains efficient workflow. Assignments at this level include, but are not limited to:

• Assuring coverage of all areas of responsibility.
• Conducting ongoing reviews to ensure quality of work.
• Ensuring accurate and timely scheduling of appointments.
• Providing guidance to staff members to include changes in policies and procedures.
• Distributing and balancing workload.
• Ensuring productivity is maintained at the established level.
• Creating and maintaining employee work schedules.
• Orienting and providing on-the-job training for new and current employees.
• Ensuring all training requirements are met.
• Organizing the work structure of assigned areas.
• Acting as liaison between MSA's and staff in order to resolve day to day conflicts.

Duties for this position includes, but is not limited to the following:

Enrollment Outreach Specialist

• Provides outreach services to all Veterans and their families and provide support for recently discharged service members transitioning to civilian life.
• Tracks the impact and outcome of the outreach events providing feedback to executive leadership including the number of enrollees per event.
• Assists in distributing outreach materials including applications, brochures, fact sheets, web content, and other targeted information which highlights medical center services and events and locations.
• Functions as a liaison for Veterans navigating the VA System and those community providers assisting with their care in the community.

• Serves as an expert benefit advisor to Health Administration Service Leadership and support the management information components of all eligibility related programs.
• Applies an extensive body of rules and regulations relative to Veterans Eligibility for VA healthcare benefits, assisting families with a Veteran's death, burial and explanation of death benefits.
• Enters demographic, insurance, and income information, into the Vista and Enrollment System.
• Provides administrative support and collaborates with inpatient staffing personnel such as Physicians, Physician's Assistants, Nurses, Advanced Registered Nurse Practitioners, Dietitians, Social Workers, and other administrative professional staff throughout AAVAMC area transitioning patients identified as ineligible for VA patient care.
• Processing Request for an Authorization to Release Health Information utilizing a Verbal Passcode (PO ran program) for family members/significant others to receive specified PHI.

• Identifies and collates health insurance information from all applicants for entry to the ICB or Vista, copies or scans insurance company enrollment identification cards, researches employers as needed to obtain complete data when applicants do not have complete information.
• Accurately generates patient data cards for veterans through the Identity Management Toolkit for proofing identity and the Veterans Health Identification Card (VHIC) System.
• Monitors enrolled patient data base information on a regular basis (at a minimum, annually) to perform updates to health insurance data, income assessments for the Means Test and Pharmacy Co-pay Exemption programs as mandated by law.

• Managing the New Enrollment Appointment Request (NEAR) list, and electronic wait list to verify and validate accuracy and resolve issues; providing input during team meetings to assist in resolving problems having to do with enrollment issues or panel assignments; performing administrative follow-up actions; sharing information and collaborating with the medical team in order to ensure continuity of care; evaluating patient information and clinic schedule lists to determine whether patient is vested.
• Generates and monitors enrolled patient data base information for accurate health insurance data, income assessments for the Means Test and Pharmacy co-pay exemption programs on a regular basis.
• Performs a variety of administrative functions associated with patient care and treatment in one of several clinics performing a variety of medical services.

• Prepares written correspondence for a broad spectrum of complex inquiries from internal and external customers by independently recognizing issues, topics or problems.
• Prepares and compose correspondence for the purpose of obtaining or supplying information.
• Prepares notification letters to new Veterans who are determined to be ineligible along with their appeal rights.
• Resolve conflicting or inconsistent information by dealing with various VA offices, sorting out errors and researching cases and events.

• Actively listen to customers with respect and concern; the incumbent will pay attention to the details of the customer's needs and help the customer arrive at a satisfactory solution to the problem.
• Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.

• Promotes Veteran registration for and utilization of My HealtheVet (MHV).
• Orients medical staff to basic administrative policies and procedures dealing with outpatient scheduling and other administrative topic.

Duties include but are not limited to:

• Abstracts and processes medical release of information requests that meet the requirements to the Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act.
• Processes requests for information from patients' medical records for release to appropriate facility, agency, or physician.
• Processes Medical-Legal releases of information to attorneys and courts pertaining to (Third Party Liability) Workers' Compensation, Labor and Industries, and subpoenas.
• Screens and follows through on all incoming telephone calls from attorneys and insurance representatives regarding legal cases and requests under the Privacy Act, referring only problem cases to the supervisor.
• Reviews information to be released for completeness, signatures, etc., by reading material and checking request for release of information, ensuring that information being released is limited to material requested and conforms to VA directives and policies.
• Completes and processes routine releases of information to other VA and Federal Agencies and, when requested, to patients and their families, insurance representatives, physicians, hospitals, and city and state health agencies according to VA directives.
• Composes and types all forms of correspondence to insurance companies, Veterans, health care facilities, and other requesters.
• Incumbent is responsible for evaluating the adequacy of each completed authorization form. Screens each request for information to determine urgency and assures that the most urgent requests are completed first using established priority systems.

• Perform technical work in support of the receipt, disbursement, examination, deposit and custody of cash items which includes handling cash items or use of cash accountability control methods.
• Provide account maintenance and accounting support in designated area.
• Perform technician work in support of budget analysis and administration such as maintain ledgers, budget formulation, compiling, consolidating, checking and arranging funding data.

Major duties include but are not limited to:

• Provide administrative oversight of the Personnel Management program for the service line.
• Monitor the utilization of authorized positions and identifying personnel needs in response to changes in program goals and objectives, budgetary constraints, and/or regulatory mandates.
• Develop proposals for new employees when existing staff are insufficient.
• Serve as a liaison to each of the three distinct unions representing employees at the facility.
• Develop the annual budget proposal for the service line, forecasting needs for all program operations.
• Create business plans for the expansion of existing programs and the implementation of new programs.
• Examine the clinical, operational, financial, and strategic implications of all significant changes to the Agency, Facility and/or Service Line program goals and objectives.
• Integrate data, analyses, conclusions, and recommendations into a concise and persuasive deliverable.
• Research and draft required documentation for the purchase of all equipment utilized by the service line programs.
• Continuously assess the performance of service line programs in relation to national and local access targets.