Total 1 job vacancies by Yui Feng Pte. Ltd.

Responsibilities

• Lead and supervise department heads across all areas of the hostel, including housekeeping, front office,.
• Develop, implement, and monitor operational systems and processes to ensure efficient and timely completion of tasks.
• Work closely with department heads to set departmental goals, budgets, and performance metrics.
• Analyze data and reports to identify areas for improvement and implement cost-saving initiatives.
• Ensure adherence to brand standards, safety protocols, and guest service excellence.
• Oversee staff recruitment, training, and development to create a highly motivated and engaged team.
• Maintain positive relationships with vendors and suppliers to secure the best possible rates and services.
• Conduct regular inspections to ensure the hotel's facilities and equipment are well-maintained and meet safety standards.
• Respond to guest inquiries and complaints promptly and professionally, working to resolve issues and ensure guest satisfaction.
• Stay abreast of industry trends and best dpractices, implementing innovative strategies to improve hostel operations.
• Prepare reports for senior management on the hostel's performance and identify areas for improvement.