Total 5 job vacancies by Valentino Singapore Pte. Ltd.

Main Responsibilities

Retail Performance

· Fully responsible on Retail network P&L.

· Ensure budget and targets achievement for sales and profitability. Drive strategic performance KPIs.

· Identify priority actions to achieve targets and business growth.

· Strict cooperation with Merchandising and Visual Merchandising to ensure business increment, brand image and market competence.

Talent Management & Development

· Ensure the set-up of the correct organization in all boutiques: right talents in the right role, correct hiring, career, retention and succession plans.

· Support on identifing talent development needs and provide trainings in collaboration with HR, Area retail directors and Training teams

· Lead and develop team members, providing daily coaching with close follow-up on projects & objectives

· Enforce digital transformation to optimize overall operations

· Constantly share the vision, strategy and values and engage the teams

Client Development

· Ensure the implementation of a clienteling couture mindset and service: consolidated clienteling routine to reach CRM KPIs (recruitment, retention, upgrading); develop partnership opportunities in the market for VIC recruitment.

· Contribute to the overall Client strategy by providing commercial performance insights and identifying the relevant client communities.

· Represent and act as an Ambassador of the Maison and the Regions during international and local events and with VIP client.

· Align retail directors and store managers on company strategy and support the definition of SMART action plans to execute it.

Others

· Co-working with Marketing & Communication teams for Client Development and Branding initiatives

· Work closely with legal support to ensure compliance and business integrity in administrative and operational procedures.

· Work closely with logistic

Desired Skills and Experience

· Strategic thinking and Performance oriented

· Understand clienteling evolution, client experience/service, talent development, and differentiated store experience

· Track record of delivering results in a Retail environment cross regions

· Experience working in international and global environments

· Able to represent the values of the brand

· Impactful communication style to cascade brand strategy

· Clear vision on people management strategy

· Great communicator at all levels; creates transparency across the regionals organization

Key accountabilities:

• Weekly meetings with all functional heads & Regional VM manager to update and discuss on

business in general

• Work closely with internal departments to propose strategies and solutions for product

focus/collection launch/ retail events

• Follow ups with merchandising team to ensure that stocks delivery and quantities have

sufficient for any launch

• Follow up with store planning on refurbishment, opening & pop up store events on to ensure we

meet the setup deadline

• Involved in all aspects of store opening from product allocation/ floor-plan feedback/ visual tools

check to final display execution

• Email communications with store teams on seasonal and general VM information

• Ordering and planning of all visual materials/tools from HQ for openings/lightbox

images/replenishments for DOS

• Follow up with HQ to ensure props receipt meet the VM schedule for installation date

• Working with contractors to ensure installation is meeting the timeline and HQ standards from

to final execution for DOS

• Budget planning on VM expenditure on windows, lightbox and event for DOS stores

• Ensuring that all stores maintain the VM standard through constant VM communication via

phone and email

• Communication with wholesale markets on VM information and sharing of VM display images

• Working with VM team to remerchandise and photographing all in-store & windows for monthly

reports, capsule launches, retail events for DOS stores

• Work trips to SEA & Australia for VM setup, seasonal training, and market visits

• Preparation of seasonal press day setup from planning to display and teardown for SEA &

Australia

• Possible trips to HQ to assist on seasonal showroom setup

Expectations on Role and Responsibilities:

• To prepare monthly management and departmental reports in accurate and timely manner

• Finance business partner to other functions for analysis and recommendations for business

improvements

• Perform in-depth analysis of KPIs with critical thinking skill to provide business insights and

develop personalised financial strategies

• Collaborate closely with merchandising to support price management for the region

• Work closely with all functions to prepare the yearly budget and quarterly forecast for review

and HQ submission

• Any adhoc projects as assigned such as support financial projections for business case analysis

Key competencies:

• Good analytical and problem-solving skills

• Ability to be meticulous and be comfortable to adapt to changes

• Good written, oral communication and inter-personal skills

• Proactive, driven and have team player mind-set

• Highly detailed and confidential, with a strong initiative and the ability to self-manage

• Proficiency in Microsoft office tools, especially Microsoft Excel

• Effective time management and prioritization skills

Objective of role:

Reporting to CEO, Southeast Asia, Australia & Korea, the key responsibility for this role is to

define and implement brand marketing and communication strategy for the SEA & Australia

markets, working collaboratively with Headquarters and regional stakeholders.

You will build a global Valentino community, engaging and transmitting the Maison’s brand

DNA through clearly defined marcom actions in alignment with brand guidelines and close

collaboration with internal teams including retail, crm, merchandising, visual merchandising

and finance to define marketing priorities and to achieve business goals.

Key accountabilities:

• Ambitious and creative development and implementation of marketing and communication

strategies to elevate and strengthen brand awareness within the SEA & Australia regions

• Deliver strategic plans on calendar for PR, media, marketing and events to enhance the Maison

brand identity, amplify our position and alignment with the arts and culture community, and to

romance, engage and recruit new prospect audience to business

• Drive a digital-first marketing strategy and local 360 action plan to support all product categories

including ready-to-wear, leather goods and accessories, soft accessories and bijoux

• Develop and implement innovative brand and product PR strategies and tactics in line with

global branding strategies and communications calendar

• Work in close collaboration with Head of CRM & Clienteling and team to develop third party

partnerships so as to expand brand reach and to communicate effectively to new audience

segments

• Appoints and manages PR agencies to identify opportunities for the brand in market and to

lead with the goal of achieving brand results through all projects and undertakings

• In constant review of all strategies with CEO and functional head of departments at a regional

and global level and to implement plans on time within budget

• Build and maintain excellent relationships with all key regional editors and talents as the brand

ambassador of the Maison

• Responsible for leading the marcom team, elevating their competencies and individual

development to ensure personal and professional growth and success in driving regional

marcom activities

• Manage the annual regional marcom budget

• Sensitive to luxury marketing trends and competitor activities

Key Attributes:

• Minimum 10 years of experience in a managerial capacity within the luxury fashion industry

• Strong knowledge of the SEA & Australia markets

• Flexible and agile to work in an environment with a multi-faceted matrix to drive PR,

marketing and communication strategies

• Strategic and creative thinker with an acute sense of luxury

• Passionate about arts and culture

• Aspirational leader with a growth mindset and ambitious approach to achieving brand

excellence

Expectations on Role and Responsibilities:

• Focuses on development and retention the existing clients; recruitment of new and potential ones.

• Contributes to the store business through excellent clienteling and reaching KPIs goals

(conversion rate, cross selling, AVT, upselling, strategic zoning).

• Deliver the Valentino Couture Service.

• Naturally integrates digital tools in selling and clienteling activities.

• Actively participates to the sales in partnership and OTO appointment routine.

Key competencies:

• Has a collaborative mindset.

• Ensures product good maintenance, replenishment on the floor.

• Has excellent communication and story telling skills.

• Is able to sell all categories.