Total 5 job vacancies by Sembawang Country Club

Key Responsibilities:

• Assist the Senior Golf Manager in overseeing the daily operations of the golf course, including managing tee time bookings and coordinating golf events.
• Support the planning and execution of golf tournaments, member activities, and other golf-related events, ensuring seamless operations.
• Provide administrative support, including maintaining records, reports, and member communications related to golf operations.
• Aid in the procurement process for golf-related equipment, supplies, and services, ensuring alignment with the club’s budget and operational goals.
• Coordinate vendor communications, assist with tender administration, and ensure timely delivery of required goods and services.
• Organize and manage internal meetings for the golf team, including preparing agendas, taking minutes, and following up on action items.
• Prepare management reports, event proposals, and tender-related documents, ensuring clarity and accuracy in all communications.
• Deliver exceptional customer service to members, addressing inquiries or concerns related to golf operations promptly and professionally.
• Collaborate with internal departments (e.g., marketing, events, operations) to align golf-related activities with overall club initiatives.
• Monitor and report on key performance metrics such as tee time usage, revenue, and customer satisfaction, providing insights for continuous improvement.
• Ensure compliance with industry regulations, safety standards, and sustainability practices to maintain high operational and safety standards on the course.
• Be adaptable and proactive in addressing changing needs, ensuring the smooth and efficient operation of the golf course.

Requirements:

• Diploma in Golf Management or similar is preferred.
• R&A Level 1 Certification is required.
• Strong organizational skills, with a keen attention to detail.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks effectively.
• Prior experience in golf operations or management is preferred.
• Passion for golf and a strong commitment to delivering an exceptional experience to members.
• Work weekends as part of the regular schedule.

• Oversee and maintain facilities at the club by collaborating with contractors and vendors in adherence to all rules and regulations.
• Ensure preventive, corrective, and ad-hoc maintenance is completed to meet required standards.
• Conduct regular inspections and contractor performance evaluations to drive continuous improvement.
• Gather and consolidate user requirements for projects, ensuring they are completed on time and within budget.
• Maintain proper administration and documentation to support all maintenance activities and projects.
• Liaise with regulatory bodies, oversee necessary certifications and permits, and maintain records for all facilities.
• Assist in the conduct of fire drills and tabletop exercises, ensure security and respond promptly to alarms and facility issues.
• Any other ad-hoc duties as assigned.

Requirements:

• Relevant experience in Facilities Management would be added advantage.
• Diploma in Facilities Management or related qualifications such as facilities, project management and construction management.

1. Assist in coordination of event logistics and operational requirements for sports events
2. Set up event venues as per event requirements and attend to client’s setup requirements
3. Post-event and pre-event checks of event venues
4. Liaise with caterers, event vendors, suppliers in ensuring a seamless event execution
5. Provide on-site support during events (customer support, technical support etc)
6. Collaborate with other departments for support maintenance, cleanliness, golfing etc
7. Create fun and creative sports and golf events, camps, and programmes for Junior team/league, liaise with golfing academies and coaches
8. Assist in creating event posters for publication purposes, order items for goodie bags, arrange prizes etc
9. Packing of goodie bags and assist in event setup such as scorecards, novelties, decorations, registration area, scoring and leaderboard systems
10. Carry out any other duties as assigned by the Manager

Job Purpose:

The Marketing & Sales Manager is responsible for driving revenue growth by promoting and selling SCC’s services and event venues, including the Banquet Hall, Pavilion and Northern Lights. The role involves developing marketing strategies, creating new and innovative products, identifying new business opportunities, setting and achieving sales targets and managing client relationships.

Key Responsibilities:

1. Sales & Business Development:

• Identify and pursue new sales opportunities to increase event bookings for SCC’s venues.
• Develop and implement sales strategies to maximize the use of the Banquet Hall, BBQ @ Pavilion, Northern Lights and facilities for corporate functions, private events, and other occasions.
• Set realistic and achievable sales targets in alignment with the club’s business goals, and ensure that these targets are met or exceeded.
• Build and maintain strong relationships with potential clients, corporate partners, event organizers, and agencies.

2. Marketing & Promotion:

• Develop and execute marketing campaigns to promote the event spaces through various channels (social media, digital advertising, email marketing, etc.).
• Collaborate with the Comms team to create compelling content and promotional materials that showcase the club's event venues.
• Plan and organise promotional events, open houses, and showcases to increase venue exposure to potential clients.

3. Client Relationship Management:

• Ensure excellent customer service throughout the event planning process, from inquiry to execution.
• Handle client inquiries, provide quotations, and negotiate contracts to close sales.
• Maintain ongoing communication with clients to encourage repeat business and referrals.

4. Market Analysis & Reporting:

• Conduct market research to identify trends, competition, and opportunities for SCC’s event venues.
• Prepare monthly sales and performance reports, tracking key performance indicators (KPIs) such as revenue, number of events and customer satisfaction.
• Provide insights on pricing strategies and competitive positioning to maximize profitability.

5. Team Leadership:

• Lead diverse teams when project demands for it.
• Collaborate with other departments to optimise service delivery and overall guest experience.

Key Requirements:

1. Education & Experience:

• Diploma / bachelor’s degree in marketing, Business Administration, Hospitality, or a related field.
• Minimum 5 years of experience in sales, marketing, or event management, preferably within the hospitality or events industry.
• Proven track record of achieving sales targets and increasing revenue.

2. Skills & Competencies:

• Strong negotiation, communication, and interpersonal skills.
• Ability to develop and execute marketing strategies.
• Proficient in digital marketing, social media management, and event management software.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.

3. Other Requirements:

• Familiarity with the local market and trends in the event industry.
• Flexibility to work on weekends, evenings, and public holidays as required by events.
• Strong problem-solving skills and ability to handle high-pressure situations.

JOB DUTIES

1. Manage all correspondence and provide administrative support to the department
2. Prepare and organise documents for meetings and presentations
3. Assist with managing contracts and tenancy agreements
4. Follow up with contractors and vendors to ensure adherence to agreements and prompt resolution of any issues
5. Assist with the preparation and evaluation of tenders
6. Stay informed on industry trends, best practices related to contract and tenancy management, and recommend appropriate improvements
7. Any other ad-hoc duties as assigned by the Operations & Facilities Manager

REQUIREMENTS

1. Minimum GCE ‘O’ levels
2. Fresh graduates are welcome to apply
3. Possess good interpersonal and communication skills