Make a real difference to the lives of disabled people
“I am extremely proud to be working for Scope, this has to be the best role in my working adult journey, I love my job and I love working with my team” - Newbury Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
The store recently located in June 2024 so it is an exciting opportunity to develop the new store.
Full job description
Permanent - 35 hours per week
Location - Scope's Andover shop, SP10 1RL
As General Store Manager of Scope's Andover store you'll have autonomy to run the store using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! Every day there will be a different challenge that you’ll find extremely rewarding.
You will:
Oversee all aspects of stock collection, preparation and display and look at ways to build stock donations.
Ensure accurate cash handling, banking and financial reporting.
Recruit, manage, and develop staff and volunteers within Scope’s HR and operational policies and procedures and foster an inclusive team working environment.
Deliver exceptional customer service and engage with the local community to strengthen ties.
Review and implement all relevant Health and safety policies to ensure compliance.
For more information about the role’s responsibilities, and the skills and experience required please use the link to job description above.
We also ask you demonstrate an appreciation of Scope’s values and ambition of achieving an Equal Future for disabled people.
About You:
As General Store Manager you will:
Have previous fashion and homeware experience and previous experience of managing a large store footage.
Be personable and have excellent customer service skills.
You’ll need a commercial, can-do attitude
Have the ability to work collaboratively.
Have excellent accuracy and attention to detail.
Be proficient in the use of Microsoft Office.
Be numerate and ensure accurate cash handling, banking, and financial reporting.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an Equal Future for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email recruitment@scope.org.uk. You can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
35 days annual leave
flexible working (where we can)
company pension
excellent training and career development
strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
Link to full benefits package
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an Equal Future for disabled people.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
