Total 11 job vacancies by Sato Global Business Services Pte. Ltd.

Job Responsibilities:

• Draft and execute test cases to verify and validate in-house printer products not limited to firmware, printer drivers, web, desk and mobile applications.
• Analyze incidents and conduct investigations to troubleshoot issues surfaced.
• Document and file bugs into incident management system in accordance with standards established by Quality Control (QC) Manager.
• Prepare comprehensive test and incident reports for every testing cycle.
• Identify any gaps in processes and propose improvements to enhance testing and software development practices.

Job Requirements:

• Minimum Diploma or Degree in Mechanical Engineering/Computer Engineering/Software Engineering/ Computer Science.
• ISTQB Certified Tester or equivalent is preferred but not a must.
• Minimum 2 years of relevant experience in software or firmware development is highly preferred. Candidates with no prior experience but are keen in firmware or software development are also welcome to apply.
• Candidates with knowledge or hands-on experience using C or C++ programming language are advantageous but not a must.

Job Responsibilities:

Firmware Development/Customer Support

• Provide support on customers’ reported issues pertaining to the emulation firmware.
• Investigate the requirements of end-users and develop customized firmware according to customers’ requests.
• Support standard firmware modification to upgrade competitors’ emulation firmware to reach a high compatibility level.

Evaluation and Quality control

• Prepare firmware specifications and evaluation documents.
• Evaluate developed firmware as well as engage in discussions with Quality Control department during the evaluation process.

Requirements:

• Bachelor Degree in Computer Science / Information Technology / Information System or equivalent.
• Candidates with hands-on experience in C++ programming language is essential.
• Candidates with 1-2 years of relevant working experience in Firmware Development are highly preferred.
• Candidates with some knowledge in Printer Firmware are highly advantageous.

Job Responsibilities:

• Collaborate with various stakeholders to determine software requirements.
• Create & manage product specifications and design documents.
• Guide and assist the development team throughout the process.
• Troubleshoot and resolve issues related to design.
• Present regular progress reports and setting goals.
• Work closely with Quality Control (QC) Engineer to test the final product to ensure it is completely functional and meets requirements as per the development schedules and deadlines.
• Update software solutions as required.

Job Requirements:

• Minimum Diploma in Computer Science / Information Technology or equivalent.
• Candidates with 3-5 years in software development and project management are preferred.
• Prepare Software product specifications and design documents.
• Excellent organizational and leadership abilities.
• Knowledge of architectural styles and design patterns.
• Proven experience in engineering and software architecture design and patterns.

Job Responsibilities:

• Collaborate with various stakeholders to determine software requirements.
• Create & manage product specifications and design documents.
• Guide and assist the development team throughout the process.
• Troubleshoot and resolve issues related to design.
• Present regular progress reports and setting goals.
• Work closely with Quality Control (QC) Engineer to test the final product to ensure it is completely functional and meets requirements as per the development schedules and deadlines.
• Update software solutions as required.

Job Requirements:

• Minimum Diploma in Computer Science / Information Technology or equivalent.
• Candidates with a minimum 3 years in software development and project management are preferred.
• Programming languages preferred: C#, Microsoft .NET MAUI (Previously Xamarin).
• Excellent organizational and leadership abilities. (Candidates who have prior experience leading or mentoring a team are preferred).
• Good knowledge of architectural styles and design patterns.
• Proven experience in engineering and software architecture design and patterns.

• Hybrid Working Arrangement
• Flexi-Working Hours
• Great Career Advancement

Accountabilities and Tasks

Firmware Development/Customer Support

• To support customers’ reported issues pertaining to emulation firmware.
• To investigate the requirements of end-users and develop customized firmware according to customers’ requests.
• To support standard firmware modification to upgrade competitors’ emulation firmware to reach a high compatibility level.
• To review and improve our existing R&D firmware development workflow & process to achieve higher development efficiency and meet the established QA standard.
• To maintain good product knowledge and develop the technical knowledge and skill set to meet the job role & function requirements.
• Create or update on technical training materials based on customer support case to share among the R&D team.
• Provide support for newly-joined Firmware Engineers' development activities.

Evaluation and Quality control

• Prepare firmware specifications and evaluation document.
• Evaluate developed firmware as well as engage in discussions with QA Engineer during the evaluation process.

Job Requirements

• Education level: Bachelor Degree in Computer Science or equivalent.
• Working experience: minimum 3 years of relevant experience in firmware development using C / C++ programming language will be advantageous.
• Candidates who have no prior experience in firmware development but are keen to take up this position are welcome to apply.

Job Responsibilities:

• Collaborate with various stakeholders to determine software requirements.
• Create & manage product specifications and design documents.
• Guide and assist the development team throughout the process.
• Troubleshoot and resolve issues related to design.
• Present regular progress reports and setting goals.
• Work closely with Quality Control (QC) Engineer to test the final product to ensure it is completely functional and meets requirements as per the development schedules and deadlines.
• Update software solutions as required.

Job Requirements:

• Minimum Diploma in Computer Science / Information Technology or equivalent.
• Candidates with 3-5 years in software development and project management are preferred.
• Prepare Software product specifications and design documents.
• Excellent organizational and leadership abilities.
• Knowledge of architectural styles and design patterns.
• Proven experience in engineering and software architecture design and patterns.

Accountabilities & Tasks:

• Lead the collective charge in elevating our global IT security posture, partnering with talented teams both at HQ and in our diverse subsidiaries.
• Act as the bridge builder between headquarters' IT Planning Group and our subsidiaries, empowering them through collaboration and knowledge sharing.
• Coach and mentor team members towards service excellence, performance optimization, and strategic resource management.
• Plan, coordinate and facilitate end-to-end IT project management, from support and maintenance to seamless system upgrades, ensuring open communication and alignment across teams.
• Develop meticulous IT plans and budgets, working closely with stakeholders to ensure cost-effective solutions that meet critical business needs.
• Enforce a robust change control culture within the project life cycle, proactively mitigating risks through collective brainstorming and shared decision-making.
• Keep all stakeholders informed with timely reports on project progress, identifying potential hurdles and implementing solutions that pave the way for success through collaborative problem-solving.

Job Requirements:

• Minimum 8+ years of experience in IT infrastructure operations (network, system, security) with Global or Regional exposure and experience.
• A proven track record of successful project management (mid- to large-scale).
• Budget planning, cost forecasting, and critical path expertise.
• A keen eye for designing and implementing secure, high-availability IT solutions.
• Familiarity with medium/large-scale server and network administration.
• Strong communication skills in Japanese language (Both written and verbal) are essential for effective collaboration / communication with counterparts from headquarters in Japan.

• Flexi-working hours
• Hybrid working arrangement
• Great learning opportunities

In this new role you will:

• collect, consolidate, and visualize the software solution assets of the SATO group member companies (GMC) to maximize the usage of them to generate more values.
• analyze the available software solution for further business enhancement opportunities including converting custom application to a package solution.
• conduct training for the GMC on custom application and package solution to provide peace of mind for sales representatives to promote and sell them in the market.
• provide technical assistance for GMC which includes requirement gathering assistance, software design support, SATO unique and AIDC related knowledge transfer.
• oversee capturing market trend for proposing the potential software solutions by industry and application.

You are best equipped for this task if you have:

• Degree in Computer Science/Information Technology or equivalent.
• Minimum 3 years relevant working experience in software engineering and/or solution engineering field.
• Knowledge in system architecture / software support
• Candidates with prior experience in leading a team are highly preferred.

Job Responsibilities:

• Work with stakeholders to understand the Quality Control (QC) support requirement, review documentations, formulate test plan / strategy, design test case, execute test, preparing test report and communicate the test effort/result with various party.
• Discover, investigate, report, and track the discovered bug until closure.
• Design, develop new test cases and maintain Quality Control test repository regularly.

Job Requirements:

• Minimum Diploma in Information Technology / Electronic / Electrical Engineering / Quality Engineering or equivalent.
• Minimum 3 - 5 years professional experience in Software / Firmware testing.
• Must have experience in Software test design and methodology, and automated testing (Desktop / Web application).
• Good written and verbal communication, collaboration and social skills.
• Additional skills would be an advantage: Barcode printer programming language (SATO / Zebra / Datamax / Intermec), Test application development (C / C++ / .NET application).

Job Highlights:

• Flexi-hours Working Arrangement
• Hybrid Working Arrangement
• Fun Working Environment

Job Responsibilities:

• Develop and implement policies for software testing.
• Review test reports and provide feedback to relevant parties such as Managers, Engineers and the team members.
• Review and analyse test plans and test results.
• Confirm the business/software requirements and share them with test engineers.
• Plan, execute and manage the testing of specified software releases.
• Measure metrics to assess tested products and the test team's performance to achieve quality goals.
• Develop new testing methods and strategies.
• In the mid-long term, work with other Managers and Engineers to make continuous observations and improvements to the product development process for software quality enhancement.

Work Experience / Attributes / Competency Requirements:

• Suitable candidates should have attained at least 5 years of relevant experience in Quality Assurance / Software Testing.
• Able to work independently in a fast-paced environment.
• Able to read/write and communicate fluently in Japanese language as technical documents are written in Japanese language and liaison with counterparts from Japan's HQ is required

Job Responsibilities:

• Work with stakeholders to understand the Quality Control (QC) support requirement, review documentations, formulate test plan / strategy, design test case, execute test, preparing test report and communicate the test effort/result with various party.
• Discover, investigate, report, and track the discovered bug until closure.
• Design, develop new test cases and maintain Quality Control test repository regularly.

Job Requirements:

• Minimum Diploma in Information Technology / Electronic / Electrical Engineering / Quality Engineering or equivalent.
• Minimum 2 years professional experience in Software / Firmware testing.
• Must have experience in Software test design and methodology, and automated testing (Desktop / Web application).
• Good written and verbal communication, collaboration and social skills.
• Additional skills would be an advantage: Barcode printer programming language (SATO / Zebra / Datamax / Intermec), Test application development (C / C++ / .NET application).
• Candidates who have at least 3 - 5 years of experience will be considered for a Senior role.