Total 5 job vacancies by Root Security Pte. Ltd.

Key Responsibilities

Technical Implementation:

• Deploy and configure 2FA, IAM, PAM, and phishing simulation solutions at customer sites or remotely.

• Integrate solutions with clients’ existing IT infrastructure.

Customer Support & Troubleshooting:

• Provide post-sales technical support and resolve issues promptly.

• Serve as a technical escalation point for more complex challenge.

Training & Enablement:

• Conduct workshops and training sessions for end-users and system

administrators.

• Develop and maintain technical documentation such as guides and FAQs.

Collaboration & Feedback:

• Work with pre-sales teams for a smooth handover post-sale.

• Collect and share customer feedback to improve product offerings and service quality.

Continuous Learning:

• Stay updated on the latest cybersecurity technologies and trends.

• Gain expertise in the latest IAM tools, including One Identity solutions.

Job Scope

• To identify and develop new business opportunities through sourcing, negotiating and winning channel partners to generate effective revenue and profits.
• Drive sales through channel partners to achieve and exceed sales targets.
• Identify and onboard new channel partners to expand the company's market reach.
• Proactively develop and manage channel partners to grow and develop business relationship and business opportunities.
• Conduct training sessions and webinars for channel partners to ensure they have a thorough understanding of our products.
• To establish and maintain good working relationships with channel partners and personnel within the organization.
• Recommend and execute joint activities with channel partners in support of business/sales/marketing objectives and targets.
• Generate sales for product to achieve assigned sales targets
• Manage enquiries, feedback and any other sales/operational issues.

Requirements

• Local Diploma/Degree holders
• At least 1 year of sales working experience in the I.T Distributor space.
• Good verbal and written communication in English
• Proven track record of achieving and exceeding sales targets.
• Result-oriented, sociable, self-motivated, enjoying meeting new people and cultivating business relationship and rapport.
• Ability to work independently and as part of a team.

Key Responsibilities:

• Technical Consultation:

Work closely with the sales team to assess client needs, propose relevant cybersecurity solutions, and ensure technical feasibility.

• Product Demonstrations:

Lead technical product demonstrations and presentations for potential clients, clearly explaining features, benefits, and how solutions address specific security challenges.

• Solution Architecture:

Design and tailor cybersecurity solutions to meet client specifications, ensuring alignment with their technical and business objectives.

• Proposal Support:

Assist in developing and delivering technical documentation, including solution proposals, RFP responses, and technical specifications.

• Client Interaction:

Engage with clients throughout the presales process, addressing technical queries and ensuring their security needs are fully understood and met.

• Technical Expertise:

Stay updated on Root Security’s cybersecurity solutions and the latest trends in the industry, sharing insights with internal teams and clients.

Job Responsibilities

• Manages assigned product portfolio and generates new sales to achieve assigned targets.
• Maintains sales knowledge of the assigned product
• Build a strategic relationship with product vendors to provide solutions to channel partners and end users.
• Develops product concepts and provides a unique value based on the requirements of clients.
• Conduct product updates and enablement for channel partners.
• Provides Business and Revenue Forecast, including periodic reviews with a relevant product vendors on business and sales activities.
• Obtains Bill of Materials and pricing by working with the presales team on product solutions.
• Doing up of quotations
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Job Requirements

• Minimum Diploma with 1-2 years of product sales/sales account management experience working in System Integrator/ Cyber Security Distributor environment.
• Proficient in using Microsoft Office software.
• Good communication skills.
• Able to work as a team/individual.
• Effective Negotiation Skills

Job Responsibilities

• Maintaining accurate client records such as contacts and accounts in CRM system
• Maintaining positive business relationships to ensure future sales
• Expedite the resolution of clients’ problems to maximize satisfaction
• Prepare quotations, job sheets and marketing tracking necessities
• Perform other sales-related duties as assigned

Job Requirements

• Minimum Diploma in IT or Business Administration
• Minimum 1-year proven work experience as IT inside sales/sales representative
• Commitment to excellent customer service
• Proactive and Resourceful
• Able to work independently with minimal supervision
• Team-oriented such as providing support and coordinates with sales team
• Competency in Microsoft Office