Total 53 job vacancies by Netpoleon Solutions Pte Ltd

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent project management skills and IT/cybersecurity knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Provide high-quality support to all open projects of the Technical Team.
• Ensure that clients receive the best support they need.
• Resolve escalated customer complaints without supervisor intervention.
• Organise and control project elements and provide reports to the Technical Director on project status.
• Develop project objectives by reviewing project proposals and plans, conferring with management.
• Determine project responsibilities by identifying project phases and elements; assigning personnel; reviewing contractor bids.
• Determine project specifications by studying product design, customer requirements, and performance standards; completing technical studies; preparing cost estimates.
• Confirm product performance by designing and conducting tests.
• Determine project schedule by studying the project plan and specifications; calculating time requirements; sequencing project elements.
• Maintain project schedule by monitoring project progress; coordinating activities; resolving problems.
• Control project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Control project costs by approving expenditures; administering contractor contracts.
• Prepare project status reports by collecting, analysing, and summarizing information and trends; recommending actions.
• Contribute to team effort by accomplishing related results as needed.
• Responsible for professional services targets.
• Work closely with the commercial team to ensure swift project closure.
• Manage internal project team members and external vendor/partners.
• Report any project issue in a timely manner to the relevant personnel to reduce time wastage.
• Ensure the project tasks are monitored, tracked, and completed on time; negotiate with the customer in case of delays or gaps.
• Create and maintain comprehensive project documentation

Job Requirements:

• Highly motivated and willing to learn new technologies, able to work under pressure
• Resourceful, creative, independent, and able to work well in a team
• Action and customer-oriented
• Excellent time management skills
• Take initiative and adheres to deadlines
• Take ownership of projects and communicate effectively with information holders
• Excellent interpersonal, presentation, writing, and communication skills
• Strong soft skills
• Able to communicate IT technology and process effectively
• Experience in managing small to mid-sized IT solution projects
• Degree in IT/Cybersecurity certification or equivalent

o Certifications (Preferred): CAPM / PMP / Scrum

o CCNA / Microsoft ccse / ITIL v3

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary commensurate with qualifications and experiences
• 13th month AWS / Variable bonus

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Deploy and provide professional services: This includes, but is not limited to, the implementation and upgrading of Cybersecurity products that Netpoleon distributes. Occasionally, this will involve managing customers and timelines.
• Provide workable solutions: Offer solutions (or alternatives) based on customers’ requirements.
• Conduct product training: Provide training on our products to customers, partners, and internal teams.
• Perform installations and configurations: Carry out installations and configurations independently using product manuals.
• Upskill and certification: You will upskill and obtain technical certifications for the products or technologies you handle, as applicable.
• Subject matter expertise: Over time, become a subject matter expert to assist in transferring domain knowledge and technical skills to our maintenance team to better support our customers.
• Technical assistance: Support the sales and support teams in technical matters, such as product feature clarification, implementation considerations, tender compliance, and other ad-hoc situations.

Job Requirements:

• Positive and professional working attitude.
• Ability to work both independently and as part of a team.
• Capable of handling stress, meeting tight deadlines, and thriving in a fast-paced environment.
• Nitec/Higher Nitec certificate, Diploma or Degree in IT, IS, Cyber Security, or related fields.
• Minimum 2 years of work experience in IT, IS, Cybersecurity preferred. Candidates without relevant work experience may be considered for an Associate Engineer position.
• Strong understanding of technology infrastructures such as Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS, Azure, Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security, CyberArk Conjur.
• Proficiency in troubleshooting various technologies, network, and system issues including routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, AD, LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH.
• Demonstrate a strong interest in staying updated on cybersecurity trends and hacking techniques.
• Preference will be given to candidates with certifications such as Cisco CCNA/CCNP, Check Point CCSE/CCSM, Thales, CyberArk CDE, Trellix, ArcSight ESM/Logger, ITOM, SailPoint, CISSP, CREST, OSCP.
• Proficiency in programming language like Python, C++, Java, JavaScript, Ruby, Bash scripting, and Power Shell is advantageous.
• Compliance with Company Information Security Standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a senior technical role at our Singapore office in the future.

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Engage partners and customers in the assessment of Identity Security requirements.
• Articulate the value proposition of IAM solutions through various means (e.g., whiteboarding, presentations, demonstrations).
• Gather, understand and distil business and technical requirements.
• Design, review and implement IAM solutions, including proofs of concept (POCs).
• Develop working proficiency and obtain vendor agnostic and product specific certifications through self-directed and formal training.
• Act as a Subject Matter Expert within the team and contribute to the technical growth of the team’s overall competency.

Job Requirements:

• A recognised university Degree or Diploma in Information Security/Information Technology/Computer Engineering or equivalent.
• At least three years of experience in IAM consulting or implementation.
• Experience with working on at least one of the following solutions is highly preferred:

o SailPoint IdentityIQ/IdentityNow

o CyberArk Privileged Access Manager/Privilege Cloud/Identity

o Thales SafeNet Trusted Access Manager/SafeNet Authentication Service PCE

o Micro Focus NetIQ

• Strong knowledge of underlying technologies used in IAM e.g., SAML, OIDC, SCIM, Active Directory, etc.
• Strong scripting skills, including proficiency in PowerShell, Python and/or Java.
• Experience with working on other IAM solutions e.g., IBM, ForgeRock, Saviynt, BeyondTrust, etc. is a plus.
• Certifications (e.g., ISC2 CISSP, SailPoint Certified IdentityIQ/IdentityNow Engineer, CyberArk CDE-PAM/CPC, etc) are a plus.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary commensurate with qualifications and experiences
• 13th month AWS / Variable bonus

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are looking for a talented NetSuite Administrator to join our region team. The NetSuite Administrator will have the unique opportunity to join the organization at a pivotal time, during our NetSuite implementation. The candidate will be a core member of the Transformation team and is expected to leverage prior experience to implement best practices and ensure the optimal use of NetSuite by our end users.

As the NetSuite Engineer you are responsible for managing NetSuite and ensuring that NetSuite functionality is optimized to meet the evolving needs of the business and users are fully equipped with the training and knowledge to effectively work with the NetSuite environment. Key to success in this position is the ability to build partnerships within the business, understand their needs and drive continuous improvements.

Job Responsibilities & Requirements:

• A minimum of 3-5 years’ experience with NetSuite ERP implementation, administration, configuration, and 3rd party integrations

• Experience in NetSuite OneWorld and Financial modules is a plus(GL, Fixed Assets, Lease, AP/AR, Tax, Intercompany Management , Close management,...)

• Familiarity with NetSuite Roles and Permissions, Custom records, CSV imports, page layouts, workflows, saved searches, reports and dashboards

• Knowledge of scripting is a plus

• Experience collaborating with teams/users across regions

• Ability to analyze problems, develop and recommend solutions and resolve issues

• Ability to operate successfully in a fast-paced environment that places a strong premium on excellence, execution and teamwork

• Well-organized, ability to prioritize tasks, meet deadlines and manage multiple projects while maintaining a high level of accuracy

• Ability to remain professional and flexible while under pressure

• A strong understanding of business processes and requirements

• System implementation and system integration experience

• Ability to work independently with minimal oversight

• Strong sense of customer experience mindset

• Available outside of working hours to resolve emergency issues may be required

Other Information:

• Working hours: Monday to Friday, 9am to 6pm

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical foundation but limited professional experience. Recent graduates or those seeking to transition into a technical role are encouraged to apply.

*Associate Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Deploy and provide professional services: This includes, but is not limited to, the implementation and upgrading of Cybersecurity products that Netpoleon distributes. Occasionally, this will involve managing customers and timelines.
• Provide workable solutions: Offer solutions (or alternatives) based on customers’ requirements.
• Conduct product training: Provide training on our products to customers, partners, and internal teams.
• Perform installations and configurations: Carry out installations and configurations independently using product manuals.
• Upskill and certification: You will upskill and obtain technical certifications for the products or technologies you handle, as applicable.
• Subject matter expertise: Over time, become a subject matter expert to assist in transferring domain knowledge and technical skills to our maintenance team to better support our customers.
• Technical assistance: Support the sales and support teams in technical matters, such as product feature clarification, implementation considerations, tender compliance, and other ad-hoc situations.
• Troubleshoot server, application, and network-related problems: Diagnose and resolve issues affecting servers, applications, and networks to ensure minimal downtime and optimal performance.
• Documentation and Reporting: Maintain accurate documentation of network security infrastructure, configurations, and incident response activities. Generate comprehensive reports on security incidents, vulnerabilities, and remediation efforts for management and stakeholders to ensure transparency and informed decision-making.

Job Requirements:

• Positive and professional working attitude.
• Ability to work both independently and as part of a team.
• Capable of handling stress, meeting tight deadlines, and thriving in a fast-paced environment.
• Nitec/Higher Nitec certificate, Diploma or Degree in IT, IS, Cyber Security, or related fields.
• Good fundamental knowledge in Networking.
• Strong understanding of technology infrastructures such as Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS, Azure, Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security, CyberArk Conjur.
• Demonstrate a strong interest in staying updated on cybersecurity trends and hacking techniques.
• Proficiency in programming language like Python, C++, Java, JavaScript, Ruby, Bash scripting, and Power Shell is advantageous.
• Compliance with Company Information Security Standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical foundation but limited professional experience. Recent graduates or those seeking to transition into a technical role are encouraged to apply.

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Engage partners and customers in the assessment of Identity Security requirements.
• Articulate the value proposition of IAM solutions through various means (e.g., whiteboarding, presentations, demonstrations).
• Understand and distil business and technical requirements.
• Review proposed designs and implement IAM solutions, including proofs of concept (POCs).
• Develop working proficiency and obtain vendor agnostic and product specific certifications through self-directed and formal training.
• Act as a Subject Matter Expert within the team and contribute to the technical growth of the team’s overall competency.

Job Requirements:

• A recognised university Degree or Diploma in Information Security/Information Technology/Computer Engineering or equivalent.
• At least one year of experience in IAM consulting or implementation, or in a similar discipline.
• Experience with working on at least one of the following solutions is highly preferred:

o SailPoint IdentityIQ/IdentityNow

o CyberArk Privileged Access Manager/Privilege Cloud/Identity

o Thales SafeNet Trusted Access Manager/SafeNet Authentication Service PCE

o Micro Focus NetIQ

• Elementary scripting skills, including proficiency in PowerShell, Python and/or Java.
• Understanding of underlying technologies used in IAM e.g., SAML, OIDC, SCIM, Active Directory, etc. is a plus.
• Experience with working on other IAM solutions e.g., IBM, ForgeRock, Saviynt, BeyondTrust, etc. is a plus.
• Certifications (e.g., SailPoint Certified IdentityIQ/IdentityNow Engineer, CyberArk CDE-PAM/CPC, etc) are a plus.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary commensurate with qualifications and experiences
• 13th month AWS / Variable bonus

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidates should have a strong analytical mind, possess excellent skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Responsibilities:

· Provide full spectrum of HR support on all HR operations and office administration

· Liaise with Ministry of Manpower on application/renewal/issuance/cancellation of relevant work passes

· Prepare employment letter and follow-up on probation for new hires

· Conduct staff orientation for new hires

· Maintain up-to-date personal data in HR database

· Coordinate and facilitate staff trainings

· Leave administration and manage staff NS, childcare, maternity leave claim

· In charge of Company Insurance renewal

· Partner with relevant department on ad-hoc projects as assigned periodically such as reviewing benefits packages, performance management, KPI, HR processes, Company Handbook and ISO system.

· To assist in other HR office administrative functions and any other duties as assigned.

· Handle payroll related matters.

Requirements:

· Diploma/Degree in HR or related field

· At least 1-2 years of relevant experience in HR

· Good interpersonal and communication skills. Able to communicate with all levels.

· Initiative with good working knowledge of MS Office

· Meticulous and conscientious in handling confidential information

· Working hours: 9am to 6pm, Monday to Friday

Interested candidates, please click on the “Apply Now” button.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are looking for a talented NetSuite Administrator to join our region team. The NetSuite Administrator will have the unique opportunity to join the organization at a pivotal time, during our NetSuite implementation. The candidate will be a core member of the Transformation team and is expected to leverage prior experience to implement best practices and ensure the optimal use of NetSuite by our end users.

As the NetSuite Engineer you are responsible for managing NetSuite and ensuring that NetSuite functionality is optimized to meet the evolving needs of the business and users are fully equipped with the training and knowledge to effectively work with the NetSuite environment. Key to success in this position is the ability to build partnerships within the business, understand their needs and drive continuous improvements.

Job Responsibilities & Requirements:

• A minimum of 3-5 years’ experience with NetSuite ERP implementation, administration, configuration, and 3rd party integrations

• Experience in NetSuite OneWorld and Financial modules is a plus(GL, Fixed Assets, Lease, AP/AR, Tax, Intercompany Management , Close management,...)

• Familiarity with NetSuite Roles and Permissions, Custom records, CSV imports, page layouts, workflows, saved searches, reports and dashboards

• Knowledge of scripting is a plus

• Experience collaborating with teams/users across regions

• Ability to analyze problems, develop and recommend solutions and resolve issues

• Ability to operate successfully in a fast-paced environment that places a strong premium on excellence, execution and teamwork

• Well-organized, ability to prioritize tasks, meet deadlines and manage multiple projects while maintaining a high level of accuracy

• Ability to remain professional and flexible while under pressure

• A strong understanding of business processes and requirements

• System implementation and system integration experience

• Ability to work independently with minimal oversight

• Strong sense of customer experience mindset

• Available outside of working hours to resolve emergency issues may be required

Other Information:

• Working hours: Monday to Friday, 9am to 6pm

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical foundation but limited professional experience. Recent graduates or those seeking to transition into a technical role are encouraged to apply.

*Associate Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Deploy and provide professional services: This includes, but is not limited to, the implementation and upgrading of Cybersecurity products that Netpoleon distributes. Occasionally, this will involve managing customers and timelines.
• Provide workable solutions: Offer solutions (or alternatives) based on customers’ requirements.
• Conduct product training: Provide training on our products to customers, partners, and internal teams.
• Perform installations and configurations: Carry out installations and configurations independently using product manuals.
• Upskill and certification: You will upskill and obtain technical certifications for the products or technologies you handle, as applicable.
• Subject matter expertise: Over time, become a subject matter expert to assist in transferring domain knowledge and technical skills to our maintenance team to better support our customers.
• Technical assistance: Support the sales and support teams in technical matters, such as product feature clarification, implementation considerations, tender compliance, and other ad-hoc situations.
• Troubleshoot server, application, and network-related problems: Diagnose and resolve issues affecting servers, applications, and networks to ensure minimal downtime and optimal performance.
• Documentation and Reporting: Maintain accurate documentation of network security infrastructure, configurations, and incident response activities. Generate comprehensive reports on security incidents, vulnerabilities, and remediation efforts for management and stakeholders to ensure transparency and informed decision-making.

Job Requirements:

• Positive and professional working attitude.
• Ability to work both independently and as part of a team.
• Capable of handling stress, meeting tight deadlines, and thriving in a fast-paced environment.
• Nitec/Higher Nitec certificate, Diploma or Degree in IT, IS, Cyber Security, or related fields.
• Good fundamental knowledge in Networking.
• Strong understanding of technology infrastructures such as Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS, Azure, Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security, CyberArk Conjur.
• Demonstrate a strong interest in staying updated on cybersecurity trends and hacking techniques.
• Proficiency in programming language like Python, C++, Java, JavaScript, Ruby, Bash scripting, and Power Shell is advantageous.
• Compliance with Company Information Security Standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical foundation but limited professional experience. Recent graduates or those seeking to transition into a technical role are encouraged to apply.

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Deploy and provide professional services: This includes, but is not limited to, the implementation and upgrading of Cybersecurity products that Netpoleon distributes. Occasionally, this will involve managing customers and timelines.
• Provide workable solutions: Offer solutions (or alternatives) based on customers’ requirements.
• Conduct product training: Provide training on our products to customers, partners, and internal teams.
• Perform installations and configurations: Carry out installations and configurations independently using product manuals.
• Upskill and certification: You will upskill and obtain technical certifications for the products or technologies you handle, as applicable.
• Subject matter expertise: Over time, become a subject matter expert to assist in transferring domain knowledge and technical skills to our maintenance team to better support our customers.
• Technical assistance: Support the sales and support teams in technical matters, such as product feature clarification, implementation considerations, tender compliance, and other ad-hoc situations.

Job Requirements:

• Positive and professional working attitude.
• Ability to work both independently and as part of a team.
• Capable of handling stress, meeting tight deadlines, and thriving in a fast-paced environment.
• Nitec/Higher Nitec certificate, Diploma or Degree in IT, IS, Cyber Security, or related fields.
• Minimum 2 years of work experience in IT, IS, Cybersecurity preferred. Candidates without relevant work experience may be considered for an Associate Engineer position.
• Strong understanding of technology infrastructures such as Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS, Azure, Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security, CyberArk Conjur.
• Proficiency in troubleshooting various technologies, network, and system issues including routing, NAT, VLAN, Multicast, TCP/IP, OSPF, BGP, AD, LDAP, RADIUS, SNMP, Syslog, SMTP, TLS, SSH.
• Demonstrate a strong interest in staying updated on cybersecurity trends and hacking techniques.
• Preference will be given to candidates with certifications such as Cisco CCNA/CCNP, Check Point CCSE/CCSM, Thales, CyberArk CDE, Trellix, ArcSight ESM/Logger, ITOM, SailPoint, CISSP, CREST, OSCP.
• Proficiency in programming language like Python, C++, Java, JavaScript, Ruby, Bash scripting, and Power Shell is advantageous.
• Compliance with Company Information Security Standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a senior technical role at our Singapore office in the future.

*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue. The position will be part of a Netpoleon Company with offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan. We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind, possess excellent communication skills, as well as cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Primary Functions:

• Manages assigned product portfolio and generate sales to achieve revenue, target and budget.
• Maintains professional and technical knowledge of sales product
• Build strategic relationship with product vendors and partners to provide solutions to partners and end users.
• Conduct and assess market and competitive analysis to develop efficient business strategy and generate higher Sales Revenue.
• Develops product concept and provide a unique value based on the requirements of clients.
• Clearly articulate and present the business value of the product to business partners
• Prepare and conduct periodic product updates and enablement for Channel Partners
• Provides Business and Revenue Forecast, including periodic reviews with relevant product vendors on business and sales activities
• Develops marketing strategies or programmes by collaborating with Marketing Team
• Obtains Bill of Material and pricing by working with presales team on product solution.
• Facilitates inventory turnover / management / control by reviewing and adjusting inventory levels

Requirements:

• Degree / Diploma with more than 3-5 years of experience, preferred from Cyber Security/Electronic/IT industries
• Proficient in Microsoft office softwares
• Proven business negotiations and presentations skills
• Possess professional communication skills and relationships management
• Possess high responsibility and strategic thinking
• Implement key time-management skills in high demand settings

Other Information:

• Working hours: 9am to 6pm, Mon-Fri
• Salary will commensurate with qualifications and experiences

Interested candidates are invited to apply via the 'Apply Now' button below or apply via https://netpoleon-nssg.breezy.hr/p/7437217e6a2f-product-manager. Please note that only shortlisted candidates will be contacted. We appreciate your understanding