Visitor Services Assistant
Full-time
Junior Executive
Washington, District of C...
10 hours ago
The following are the duties of this position at the GS-06. If you are s.....
The following are the duties of this position at the GS-06. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
As a Visitor Services Assistant, you will:
- Serve as primary point of contact and greeter for entering museum visitors. Make on the spot decisions and judgments and contact the Visitor Services Manager for all issues that need further deliberation.
- Receive and respond to ticket and tour reservation requests and input requests into a ticket reservation software, to include resolving conventional ticketing problems and operating other office equipment to serve the public, input data and otherwise provide customer service.
- Provide and facilitate tours of the museum and gallery exhibits, as needed.
- Perform opening and closing duties independently: prepare the Museum and public areas for opening, turn exhibits on at opening and off at closing, check spaces for cleanliness, place signage in correct locations, issue entrance receipts and tickets in accordance with established guidelines, assist security in sweeping the Museum at the end of the day for closing.
Starting at $45,146 Per Year (GS 5-6)
Official account of Jobstore.