Total 4 job vacancies by Kls Engineering (pte. Ltd.)

Objectives of this role

• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Responsibilities

• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

• Managing employees: Supervising staff, setting goals, and providing feedback
• Communicating: Relaying information to and from employees and upper management, and communicating company goals
• Ensuring compliance: Ensuring employees comply with company and legal policies and procedures
• Training: Training new hires and providing opportunities for professional development
• Managing workflow: Creating schedules, delegating tasks, and managing workflow
• Handling issues: Helping to resolve employee issues and disputes, and handling customer issues
• Reporting: Reporting performance records and evaluations to HR and senior management
• Hiring and firing: Assisting in the hiring and firing of employees
• Budgeting: Controlling budget information and taking corrective measures
• Maintaining a positive environment: Maintaining a positive environment and encouraging employees

An accounts administrator, also known as an accounts executive, is responsible for managing a company's accounts, including accounts payable and receivable. Their duties include:

• Handling payroll
• Recording invoices
• Managing other cash flow processes
• Documenting and updating a company's accounting database
• Reporting any discrepancies that may appear
• Preparing financial reports for upper management
• Liaising with third parties such as auditors and tax agents

To become an accounts administrator, you typically need a bachelor's degree in accounting, finance, or a related field, along with relevant experience in accounting or financial administration.

• Attracting new clients by innovating and overseeing the sales process for the business
• Working with senior team members to identify and manage company risks that might prevent growth
• Identifying and researching opportunities that come up in new and existing markets
• Preparing and delivering pitches and presentations to potential new clients
• Combining efforts and fostering a collaborative environment within the business as a whole
• Communicating with clients to understand their needs and offer solutions to their problems
• Creating positive, long-lasting relationships with current and potential clients
• Running outbound campaigns (phone calls, emails, etc.) to create sales opportunities
• Maintaining client activities in CRM
• Developing and presenting proposals customized for each client’s specific business needs
• Ensuring excellent customer service through regular client follow up
• Developing rapport with key decision makers
• Translating proposals into ready-to-sign contracts
• Owning the sales lifecycle from prospecting to implementation
• Managing virtual and in-person sales meetings