Variable Bonus
5 Day shift work
9.5 hour shift (include meals)
Job Responsibilities:
• Facilitate smooth check-ins and check-outs for guests.
• Deliver exceptional front desk services to ensure guest satisfaction.
• Efficiently assign rooms and handling administrative tasks.
• Process guest payments with attention to detail and professionalism.
• Collaborate with bell service and staff management to ensure seamless operations.
• Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.
• Accommodating both general and unique requests to enhance the guest experience.
• Skilfully defusing conflicts or tense situations with guests to maintain a harmonious environment.
Job Requirements:
• Diploma in Hotel Management or equivalent.
• Working knowledge with OPERA cloud would be an added advantage
• Exceptional interpersonal skills to effectively interact with guests and colleagues.
• Excellent written and verbal communication skills to convey information clearly and professionally.
• Patience and good listening skills to understand and address guests' needs effectively.
• Flexible with rotating shift, including overnight shift and working on weekdays and public holidays.
Interested applicants kindly apply through this job portal or email me at james.goh@justrecruit.com.sg and I will be in touch with you shortly.
Only shortlisted candidates will be notified.
Goh Boon Hui R24122338 Just Recruit Singapore Pte Ltd - EA12C6295
