Total 8 job vacancies by Jml Singapore Pte. Ltd.

Role and Responsibilities

Customer Service Supervisor

• Assist the manager in overseeing the team to ensure efficient operations.
• Support daily call center operations to enhance service quality.
• Manage team schedules to optimize workforce allocation.
• Proactively resolve customer issues to ensure satisfaction.
• Handle incoming phone calls, walk-ins, emails, and social media inquiries.
• Respond to customer requests and complaints in a timely and efficient manner.
• Regularly update system information to maintain data accuracy.
• Conduct follow-up calls with customers and coordinate actions/service recovery with various departments when necessary.
• Experience with ticketing systems is a plus but not required.
• Identify and assess customers’ needs to enhance satisfaction.
• Go the extra mile to engage customers and provide exceptional service.
• Proficient in Microsoft Office Excel for data analysis and reporting.

Requirements

• Passionate about customer service and dedicated to creating excellent customer experiences.
• Availability to work on weekends (Saturday or Sunday) and flexible hours.
• Familiarity with contact center operating systems; prior experience is a plus.
• Fluent in English and Mandarin, with excellent communication skills.
• Strong team player with the ability to support and motivate team members.
• Excellent problem-solving skills and a service-oriented mindset.

Join Our Team!

Position: Sales Advisors I Promoters

Are you passionate about helping customers and providing exceptional service? We are looking for enthusiastic individuals to join our team as Sales Advisors I Promoters!

What We Offer:

• Competitive salary with base & commission.

• Comprehensive training on our product range.

• Opportunities for career growth within the company.

• A dynamic and supportive working environment.

Key Responsibilities:

• Engage with customers in retail stores/roadshows/atriums and provide product knowledge

• Assist in sales and promote our exciting range of products

• Maintain a positive store environment

• Achieve sales targets and contribute to team goals

Requirements:

• Excellent communication and interpersonal skills

• Customer-focused with a positive attitude

• Ability to work as part of a team

• Previous retail experience is a plus, but not required

• Able to work on weekends and public holidays.

Interested? To apply, please send your resume to lee.meng@jmldirect.com.sg or diana.tan@jmldirect.com.sg.

Join us and be a part of our success!

职位：销售顾问 | 推广员

您是否热爱帮助客户并提供卓越的服务？我们正在寻找充满热情的人士加入我们的团队，担任销售顾问 | 推广员！

我们提供： • 具有竞争力的薪资，包括底薪和佣金。 • 全面的产品培训。 • 在公司内的职业发展机会。 • 动态且支持的工作环境。

主要职责： • 在零售店/路演/中庭与客户互动，提供产品知识 • 协助销售并推广公司的产品系列 • 维护积极的店内环境 • 达成销售目标，贡献团队目标。

要求： • 优秀的沟通和人际交往能力 • 以客户为中心，态度积极 • 能够团队合作 • 有零售经验者优先，无经验者皆可 • 能够在周末和公共假期工作。

若有兴趣你可以发送简历至lee.meng@jmldirect.com.sg 或者 diana.tan@jmldirect.com.sg.

谢谢！

Job Description & Requirements

• Job description :
• Responsible for retail store operation hours from 11am to 9pm on rotating shift
• Attend to walk in customers by promoting INNOVATIVE products and able to conduct demonstrations
• Able to operate POS and Nets machine
• Have a flair for sales
• Responsible for the cleanliness and display of the store
• Good communication and interpersonal skills
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
• Able to perform stock check and stock management within store on a monthly basis
• Possess basic merchandising skills
• Requirements
• Work Independently as well as team player within the organization
• Must be able to work retail hours, weekends and public holidays
• Preferably able to speak English, Chinese (Mandarin)
• Experience in retail industry is a plus

Job Description

• Sales optimation with existing and new retailers all over Singapore
• Manage a team of Field Merchandiser to service and merchandise retail stores.
• Build and maintain strong partnership with retailers
• Closely liaising with the marketing team about promotional campaigns.
• Identify and grow opportunities and collaborate within sales teams to ensure growth attainment
• Establishing strong partnerships with channel partners, in order to achieve business objectives and sales target.

Who are we looking for?

• Successful previous experience as a Sales representative or sales manager in wholesaling products to General and Modern Trade such as Hyper-market, Supermarket, Pharmacy, Convenient Stores.
• Ability to manage a team of staff to service existing and new retailers to carry company's products.
• Driving sales to consistently meet or exceed targets
• Proven ability to drive the sales process from plan to close
• Possessing similar experience in an wholesale set-up will have added advantages
• Remuneration will commensurate with working experience and educational qualifications
• Deep understanding and experience in retail, wholesales, e-commerce
• Building strong rapport with retailer and key accounts

People who enjoy challenges

Job Description & Requirements

• Job description :
• Responsible for retail store operation hours from 11am to 9pm on rotating shift
• Attend to walk in customers by promoting INNOVATIVE products and able to conduct demonstrations
• Able to operate POS and Nets machine
• Have a flair for sales
• Responsible for the cleanliness and display of the store
• Good communication and interpersonal skills
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service
• Able to perform stock check and stock management within store on a monthly basis
• Possess basic merchandising skills
• Requirements
• Work Independently as well as team player within the organization
• Must be able to work retail hours, weekends and public holidays
• Preferably able to speak English, Chinese (Mandarin)
• Experience in retail industry is a plus

Job Description

• Sales optimation with existing and new retailers all over Singapore
• Manage a team of Field Merchandiser to service and merchandise retail stores.
• Build and maintain strong partnership with retailers
• Closely liaising with the marketing team about promotional campaigns.
• Identify and grow opportunities and collaborate within sales teams to ensure growth attainment
• Establishing strong partnerships with channel partners, in order to achieve business objectives and sales target.

Who are we looking for?

• Successful previous experience as a Sales representative or sales manager in wholesaling products to General and Modern Trade such as Hyper-market, Supermarket, Pharmacy, Convenient Stores.
• Ability to manage a team of staff to service existing and new retailers to carry company's products.
• Driving sales to consistently meet or exceed targets
• Proven ability to drive the sales process from plan to close
• Possessing similar experience in an wholesale set-up will have added advantages
• Remuneration will commensurate with working experience and educational qualifications
• Deep understanding and experience in retail, wholesales, e-commerce
• Building strong rapport with retailer and key accounts

People who enjoys challenges

Reporting to the Retail Supervisor and Chief Marketing Officer

· Execute visual merchandising display

· Ensure visual merchandising planogram and promotional assets are prepared and setup in an accurate and timely manner

· Managing inventory, price accuracy, returns and ad-hoc deliveries for stores

· Build relationship with store in-charge and look out for ranging opportunities and promotional activities.

· Update delivery issues, sales trend, competitor's products and store's operational challenges; if any.

· Assist in any other ad-hoc duties that may be assigned

Reporting to the Retail Supervisor and Chief Marketing Officer

· Execute visual merchandising display

· Ensure visual merchandising planogram and promotional assets are prepared and setup in an accurate and timely manner

· Managing inventory, price accuracy, returns and ad-hoc deliveries for stores

· Build relationship with store in-charge and look out for ranging opportunities and promotional activities.

· Update delivery issues, sales trend, competitor's products and store's operational challenges; if any.

· Assist in any other ad-hoc duties that may be assigned