It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• Current license as RN in the state where the employee will be working
• Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet visit schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to effectively communicate in English (verbal and written)
• Flexible schedule to meet the needs of Hospice House patients
• Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
• Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation

• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023

Some locations may require:

• Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.
• Assists the patient and family to achieve the desired comfort levels.
• Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.
• Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).
• Completes clinical admissions for all Company services including, but not limited to:
  • Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner 
  • Identifies admission objections, concerns or other entry barriers and provides responses
  • Educates patient/family on admission requirements and addresses immediate needs
  • Completes informed consents and initial assessment according to regulations and Company policy
  • Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs
  • Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort
  • Obtains Physician orders
  • Completes documentation per Company policy

• Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.
• Communicates frequently with Admissions to ensure timely follow-up.  When assignment is complete, informs Admissions and prepares for next assignment.
• Provides all necessary clinical communication timely using SBAR.
• Discusses any potential needs with after-hours staff.
• Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.
• Obtains medical record information for the referral.
• Develops strong relationships with case managers, physicians, etc. at facilities.
• Works with Professional Relations Representatives (PRRs) to provide education on all available services.
• Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.

Competencies:
• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.
• Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs.
• Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices.
• Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals.
• Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness.
• Attends patient deaths; prepares body for transport; oversees disposal of medications.
• Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff.
• Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines.
• Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others.
• Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses).
• Performs other duties as assigned.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance.

Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• High school diploma or GED or an equivalent combination of education and experience

• Current certification as CNA in the state in which employee will be working
• Minimum of six (6) months of CNA or Home Health Aide experience

Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For CNA in a Hospice House, the deadline is 3/31/2023.
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet work schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to communicate (written and verbal) in English
• Ability to manage the emotional stress of working with and caring for ill patients and their families
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning)
• Must be able/willing to have contact with individuals with communicable diseases

Competencies:
• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:
• Represent Company professionally at all times through care delivered and/or services provided to all clients
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
• Comply with Company policies, procedures and standard practices
• Observe Company's health, safety and security practices
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company
• Use resources in a fiscally responsible manner
• Promote Company through participation in community and professional organizations
• Participate proactively in improving performance at the organizational, departmental and individual levels
• Improve own professional knowledge and skill level
• Advance electronic media skills.
• Support company research and educational activities
• Share expertise with co-workers both formally and informally
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Maintains competencies/contact hours as required by Company and regulations.
• Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure.
• Practices safe and proper body mechanics relative to moving, positioning and transferring patients.
• Assists patient and or caregiver in maintaining a clean and safe home.
• Provides caregiver relief as part of the Plan of Care.
• Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN.
• Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living.
• Contributes to the development of the Plan of Care by reporting observations to RN.
• Communicates any significant issues or symptoms to the RN or Clinical Manager.
• Performs other duties as assigned.

Some locations may require:

• Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance.

Occasionally required to: stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• High school diploma or GED or an equivalent combination of education and experience

• Current certification as CNA in the state in which employee will be working
• Minimum of six (6) months of CNA or Home Health Aide experience

Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For CNA in a Hospice House, the deadline is 3/31/2023.
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet work schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to communicate (written and verbal) in English
• Ability to manage the emotional stress of working with and caring for ill patients and their families
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning)
• Must be able/willing to have contact with individuals with communicable diseases

Competencies:
• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:
• Represent Company professionally at all times through care delivered and/or services provided to all clients
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
• Comply with Company policies, procedures and standard practices
• Observe Company's health, safety and security practices
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company
• Use resources in a fiscally responsible manner
• Promote Company through participation in community and professional organizations
• Participate proactively in improving performance at the organizational, departmental and individual levels
• Improve own professional knowledge and skill level
• Advance electronic media skills.
• Support company research and educational activities
• Share expertise with co-workers both formally and informally
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Maintains competencies/contact hours as required by Company and regulations.
• Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure.
• Practices safe and proper body mechanics relative to moving, positioning and transferring patients.
• Assists patient and or caregiver in maintaining a clean and safe home.
• Provides caregiver relief as part of the Plan of Care.
• Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN.
• Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living.
• Contributes to the development of the Plan of Care by reporting observations to RN.
• Communicates any significant issues or symptoms to the RN or Clinical Manager.
• Performs other duties as assigned.

Some locations may require:

• Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance.

Occasionally required to: stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:

• High school diploma or GED or an equivalent combination of education and experience

• Current Florida certificate as CNA

• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For CNA in a Hospice House, the deadline is 3/31/2023.
• Minimum of six (6) months of CNA or Home Health Aide experience
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet work schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to communicate (written and verbal) in English
• Ability to manage the emotional stress of working with and caring for ill patients and their families
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning)
• Must be able/willing to have contact with individuals with communicable diseases

- Some locations may require cross training to hospice house or field (home/facility/admission) positions of equal licensure/certification and scope when census calls for flexible staffing.

Competencies:
• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:
• Represent Company professionally at all times through care delivered and/or services provided to all clients
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
• Comply with Company policies, procedures and standard practices
• Observe Company's health, safety and security practices
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company
• Use resources in a fiscally responsible manner
• Promote Company through participation in community and professional organizations
• Participate proactively in improving performance at the organizational, departmental and individual levels
• Improve own professional knowledge and skill level
• Advance electronic media skills.
• Support company research and educational activities
• Share expertise with co-workers both formally and informally
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Maintains competencies/contact hours as required by Company and regulations.
• Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure.
• Practices safe and proper body mechanics relative to moving, positioning and transferring patients.
• Assists patient and or caregiver in maintaining a clean and safe home.
• Provides caregiver relief as part of the Plan of Care.
• Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN.
• Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living.
• Contributes to the development of the Plan of Care by reporting observations to RN.
• Communicates any significant issues or symptoms to the RN or Clinical Manager.
• Performs other duties as assigned.

Some locations may require:

• Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance.

Occasionally required to: stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:

• High school diploma or GED or an equivalent combination of education and experience

• Current Florida certificate as CNA

• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For CNA in a Hospice House, the deadline is 3/31/2023.
• Minimum of six (6) months of CNA or Home Health Aide experience
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet work schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to communicate (written and verbal) in English
• Ability to manage the emotional stress of working with and caring for ill patients and their families
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning)
• Must be able/willing to have contact with individuals with communicable diseases

Competencies:
• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:
• Represent Company professionally at all times through care delivered and/or services provided to all clients
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
• Comply with Company policies, procedures and standard practices
• Observe Company's health, safety and security practices
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company
• Use resources in a fiscally responsible manner
• Promote Company through participation in community and professional organizations
• Participate proactively in improving performance at the organizational, departmental and individual levels
• Improve own professional knowledge and skill level
• Advance electronic media skills.
• Support company research and educational activities
• Share expertise with co-workers both formally and informally
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Maintains competencies/contact hours as required by Company and regulations.
• Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure.
• Practices safe and proper body mechanics relative to moving, positioning and transferring patients.
• Assists patient and or caregiver in maintaining a clean and safe home.
• Provides caregiver relief as part of the Plan of Care.
• Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN.
• Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living.
• Contributes to the development of the Plan of Care by reporting observations to RN.
• Communicates any significant issues or symptoms to the RN or Clinical Manager.
• Performs other duties as assigned.

Some locations may require:

• Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance.

Occasionally required to: stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• High school diploma or GED or an equivalent combination of education and experience

• Current certification as CNA in the state in which employee will be working
• Minimum of six (6) months of CNA or Home Health Aide experience

Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For CNA in a Hospice House, the deadline is 3/31/2023.
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet work schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to communicate (written and verbal) in English
• Ability to manage the emotional stress of working with and caring for ill patients and their families
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning)
• Must be able/willing to have contact with individuals with communicable diseases

Competencies:
• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:
• Represent Company professionally at all times through care delivered and/or services provided to all clients
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
• Comply with Company policies, procedures and standard practices
• Observe Company's health, safety and security practices
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company
• Use resources in a fiscally responsible manner
• Promote Company through participation in community and professional organizations
• Participate proactively in improving performance at the organizational, departmental and individual levels
• Improve own professional knowledge and skill level
• Advance electronic media skills.
• Support company research and educational activities
• Share expertise with co-workers both formally and informally
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Maintains competencies/contact hours as required by Company and regulations.
• Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure.
• Practices safe and proper body mechanics relative to moving, positioning and transferring patients.
• Assists patient and or caregiver in maintaining a clean and safe home.
• Provides caregiver relief as part of the Plan of Care.
• Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN.
• Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living.
• Contributes to the development of the Plan of Care by reporting observations to RN.
• Communicates any significant issues or symptoms to the RN or Clinical Manager.
• Performs other duties as assigned.

Some locations may require:

• Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance.

Occasionally required to: stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• Current license as RN in the state where the employee will be working
• Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet visit schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to effectively communicate in English (verbal and written)
• Flexible schedule to meet the needs of Hospice House patients
• Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
• Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation

• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023

Some locations may require:

• Completes clinical admissions for all Company services including, but not limited to:
  • Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner 
  • Identifies admission objections, concerns or other entry barriers and provides responses
  • Educates patient/family on admission requirements and addresses immediate needs
  • Completes informed consents and initial assessment according to regulations and Company policy
  • Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs
  • Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort
  • Obtains Physician orders
  • Completes documentation per Company policy

• Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.
• Communicates frequently with Admissions to ensure timely follow-up.  When assignment is complete, informs Admissions and prepares for next assignment.
• Provides all necessary clinical communication timely using SBAR.
• Discusses any potential needs with after-hours staff.
• Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.
• Obtains medical record information for the referral.
• Develops strong relationships with case managers, physicians, etc. at facilities.
• Works with Professional Relations Representatives (PRRs) to provide education on all available services.
• Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.

Competencies:
• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.
• Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs.
• Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices.
• Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals.
• Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness.
• Attends patient deaths; prepares body for transport; oversees disposal of medications.
• Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff.
• Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines.
• Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others.
• Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses).
• Performs other duties as assigned.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance.

Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• High school diploma or GED or an equivalent combination of education and experience

• Current certification as CNA in the state in which employee will be working
• Minimum of six (6) months of CNA or Home Health Aide experience

Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For CNA in a Hospice House, the deadline is 3/31/2023.
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet work schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to communicate (written and verbal) in English
• Ability to manage the emotional stress of working with and caring for ill patients and their families
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning)
• Must be able/willing to have contact with individuals with communicable diseases

Competencies:
• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:
• Represent Company professionally at all times through care delivered and/or services provided to all clients
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
• Comply with Company policies, procedures and standard practices
• Observe Company's health, safety and security practices
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company
• Use resources in a fiscally responsible manner
• Promote Company through participation in community and professional organizations
• Participate proactively in improving performance at the organizational, departmental and individual levels
• Improve own professional knowledge and skill level
• Advance electronic media skills.
• Support company research and educational activities
• Share expertise with co-workers both formally and informally
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Maintains competencies/contact hours as required by Company and regulations.
• Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure.
• Practices safe and proper body mechanics relative to moving, positioning and transferring patients.
• Assists patient and or caregiver in maintaining a clean and safe home.
• Provides caregiver relief as part of the Plan of Care.
• Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN.
• Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living.
• Contributes to the development of the Plan of Care by reporting observations to RN.
• Communicates any significant issues or symptoms to the RN or Clinical Manager.
• Performs other duties as assigned.

Some locations may require:

• Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance.

Occasionally required to: stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• Current license as RN in the state where the employee will be working
• Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet visit schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to effectively communicate in English (verbal and written)
• Flexible schedule to meet the needs of Hospice House patients
• Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
• Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation

• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023

Some locations may require:

• Completes clinical admissions for all Company services including, but not limited to:
  • Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner 
  • Identifies admission objections, concerns or other entry barriers and provides responses
  • Educates patient/family on admission requirements and addresses immediate needs
  • Completes informed consents and initial assessment according to regulations and Company policy
  • Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs
  • Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort
  • Obtains Physician orders
  • Completes documentation per Company policy

• Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.
• Communicates frequently with Admissions to ensure timely follow-up.  When assignment is complete, informs Admissions and prepares for next assignment.
• Provides all necessary clinical communication timely using SBAR.
• Discusses any potential needs with after-hours staff.
• Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.
• Obtains medical record information for the referral.
• Develops strong relationships with case managers, physicians, etc. at facilities.
• Works with Professional Relations Representatives (PRRs) to provide education on all available services.
• Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.

Competencies:
• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.
• Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs.
• Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices.
• Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals.
• Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness.
• Attends patient deaths; prepares body for transport; oversees disposal of medications.
• Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff.
• Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines.
• Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others.
• Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses).
• Performs other duties as assigned.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance.

Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Education/Training Requirements

Master's degree (M. A.) in mental health counseling, social work, marriage and family therapy or psychology. Licensure in the State of Florida or registered as Intern with the State of Florida.

Certificates/Licenses/Registration

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• High school diploma or GED or an equivalent combination of education and experience

• Current certification as CNA in the state in which employee will be working
• Minimum of six (6) months of CNA or Home Health Aide experience

Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For CNA in a Hospice House, the deadline is 3/31/2023.
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet work schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to communicate (written and verbal) in English
• Ability to manage the emotional stress of working with and caring for ill patients and their families
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning)
• Must be able/willing to have contact with individuals with communicable diseases

Competencies:
• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:
• Represent Company professionally at all times through care delivered and/or services provided to all clients
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
• Comply with Company policies, procedures and standard practices
• Observe Company's health, safety and security practices
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company
• Use resources in a fiscally responsible manner
• Promote Company through participation in community and professional organizations
• Participate proactively in improving performance at the organizational, departmental and individual levels
• Improve own professional knowledge and skill level
• Advance electronic media skills.
• Support company research and educational activities
• Share expertise with co-workers both formally and informally
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Maintains competencies/contact hours as required by Company and regulations.
• Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure.
• Practices safe and proper body mechanics relative to moving, positioning and transferring patients.
• Assists patient and or caregiver in maintaining a clean and safe home.
• Provides caregiver relief as part of the Plan of Care.
• Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN.
• Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living.
• Contributes to the development of the Plan of Care by reporting observations to RN.
• Communicates any significant issues or symptoms to the RN or Clinical Manager.
• Performs other duties as assigned.

Some locations may require:

• Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance.

Occasionally required to: stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• High school diploma or GED or an equivalent combination of education and experience

• Current certification as CNA in the state in which employee will be working
• Minimum of six (6) months of CNA or Home Health Aide experience

Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For CNA in a Hospice House, the deadline is 3/31/2023.
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet work schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to communicate (written and verbal) in English
• Ability to manage the emotional stress of working with and caring for ill patients and their families
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning)
• Must be able/willing to have contact with individuals with communicable diseases

Competencies:
• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:
• Represent Company professionally at all times through care delivered and/or services provided to all clients
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
• Comply with Company policies, procedures and standard practices
• Observe Company's health, safety and security practices
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company
• Use resources in a fiscally responsible manner
• Promote Company through participation in community and professional organizations
• Participate proactively in improving performance at the organizational, departmental and individual levels
• Improve own professional knowledge and skill level
• Advance electronic media skills.
• Support company research and educational activities
• Share expertise with co-workers both formally and informally
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Maintains competencies/contact hours as required by Company and regulations.
• Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure.
• Practices safe and proper body mechanics relative to moving, positioning and transferring patients.
• Assists patient and or caregiver in maintaining a clean and safe home.
• Provides caregiver relief as part of the Plan of Care.
• Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN.
• Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living.
• Contributes to the development of the Plan of Care by reporting observations to RN.
• Communicates any significant issues or symptoms to the RN or Clinical Manager.
• Performs other duties as assigned.

Some locations may require:

• Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance.

Occasionally required to: stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• High school diploma or GED or an equivalent combination of education and experience

• Current certification as CNA in the state in which employee will be working
• Minimum of six (6) months of CNA or Home Health Aide experience

Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For CNA in a Hospice House, the deadline is 3/31/2023.
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet work schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to communicate (written and verbal) in English
• Ability to manage the emotional stress of working with and caring for ill patients and their families
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning)
• Must be able/willing to have contact with individuals with communicable diseases

Competencies:
• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:
• Represent Company professionally at all times through care delivered and/or services provided to all clients
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
• Comply with Company policies, procedures and standard practices
• Observe Company's health, safety and security practices
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company
• Use resources in a fiscally responsible manner
• Promote Company through participation in community and professional organizations
• Participate proactively in improving performance at the organizational, departmental and individual levels
• Improve own professional knowledge and skill level
• Advance electronic media skills.
• Support company research and educational activities
• Share expertise with co-workers both formally and informally
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Maintains competencies/contact hours as required by Company and regulations.
• Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure.
• Practices safe and proper body mechanics relative to moving, positioning and transferring patients.
• Assists patient and or caregiver in maintaining a clean and safe home.
• Provides caregiver relief as part of the Plan of Care.
• Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN.
• Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living.
• Contributes to the development of the Plan of Care by reporting observations to RN.
• Communicates any significant issues or symptoms to the RN or Clinical Manager.
• Performs other duties as assigned.

Some locations may require:

• Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance.

Occasionally required to: stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.