Total 53 job vacancies by Hope Hospice and Community Services, Inc.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:

• Bachelor's degree in nursing or related field or an equivalent combination of education and experience
• Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license
• Minimum of two (2) years of RN experience in acute care, hospice, home health care or other post-acute care
• Strong clinical assessment skills with preferred background in emergency department or ICU
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
• Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred
• Ability to present services in a professional and articulate manner
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet schedule
• Ability to work in a team environment and intervene appropriately
• Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Strong goal/outcome orientation with exceptional time management skills
• Excellent customer service focus
• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023

Competencies:

• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Completes clinical admissions for all Company services including, but not limited to:
  • Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner 
  • Identifies admission objections, concerns or other entry barriers and provides responses
  • Educates patient/family on admission requirements and addresses immediate needs
  • Completes informed consents and initial assessment according to regulations and Company policy
  • Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs
  • Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort
  • Obtains Physician orders
  • Completes documentation per Company policy

• Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.
• Communicates frequently with Care Navigation staff to ensure timely follow-up.  When assignment is complete, informs the Care Navigation team and prepares for next assignment.
• Provides all necessary clinical communication timely using SBAR.
• Discusses any potential needs with after-hours staff.
• Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.
• Obtains medical record information for the referral.
• Develops strong relationships with case managers, physicians, etc. at facilities.
• Works with Professional Relations Representatives (PRRs) to provide education on all available services.
• Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.
• Performs other duties as assigned.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required:  see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to:  stand; sit; reach with hands/arms; lift; bend; balance.

Occasionally required to:  pull; push; stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:

• Bachelor's degree in nursing or related field or an equivalent combination of education and experience
• Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license
• Minimum of two (2) years of RN experience in acute care, hospice, home health care or other post-acute care
• Strong clinical assessment skills with preferred background in emergency department or ICU
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
• Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred
• Ability to present services in a professional and articulate manner
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet schedule
• Ability to work in a team environment and intervene appropriately
• Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Strong goal/outcome orientation with exceptional time management skills
• Excellent customer service focus
• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023

Competencies:

• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

• Completes clinical admissions for all Company services including, but not limited to:
  • Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner 
  • Identifies admission objections, concerns or other entry barriers and provides responses
  • Educates patient/family on admission requirements and addresses immediate needs
  • Completes informed consents and initial assessment according to regulations and Company policy
  • Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs
  • Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort
  • Obtains Physician orders
  • Completes documentation per Company policy

• Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.
• Communicates frequently with Care Navigation staff to ensure timely follow-up.  When assignment is complete, informs the Care Navigation team and prepares for next assignment.
• Provides all necessary clinical communication timely using SBAR.
• Discusses any potential needs with after-hours staff.
• Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.
• Obtains medical record information for the referral.
• Develops strong relationships with case managers, physicians, etc. at facilities.
• Works with Professional Relations Representatives (PRRs) to provide education on all available services.
• Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.
• Performs other duties as assigned.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required:  see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to:  stand; sit; reach with hands/arms; lift; bend; balance.

Occasionally required to:  pull; push; stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with professionalism and mutual respect for all.  The requirements in this job description are representative of knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

Bachelors Degree from four-year college or university; Proven leadership expertise; A minimum of five years PACE experience needed; or equivalent combination of education and experience.  Must have one or more year’s experience with a frail or elderly population.

Certificates, Licenses, Registrations

Must possess a valid Florida Drivers’ License, current auto insurance, and reliable transportation.

Mathematical Skills

Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  Ability to communicate, concentrate and document effectively and accurately.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Equipment and Machines Used

            Computer                                 Printer                          Photo Copy Machine

            Telephone                                Fax Machine               

            Adding Machine/Calculator     

            *All other routine office and/or company equipment.

Position Requirements (not all inclusive)   

Provide oversight and direction for Hope PACE.

SUPERVISION.  Provide leadership in employee management.  Complete all employee evaluations in a timely manner.  Provide ongoing coaching/mentoring preceptoring for PACE Leadership. 

CARE COORDINATION.  Provide effective leadership, decision making, and problem solving to ensure continuity of operations.

FISCAL RESPONSIBILITY.  Provide collaboration Re.:  contracts and utilization of services in order to assure the financial stability of Hope PACE. 

COMMUNICATION.  Facilitate communications within the team and between other departments at Hope HealthCare Services, patients, families, caregivers and external customers

QUALITY.  Actively participate in QM, utilization review and risk management activities.  Evaluate quality of care by direct observation.  Assure adequate staffing for quality patient care.  Continuously evaluate efficiency and effectiveness of care and services in order to improve services provided.  Participation in Advisory Committee.

EDUCATION.  Provide leadership and formal/informal education to team and organization staff through in-services, team meetings, reports, case conferences and small group discussions.  Provide educational and public relations activities to the community and community professionals.

COMPLIANCE.  Assure implementation of and team compliance with all Hope HealthCare Services policies and procedures, licensing and certification rules, regulations and guidelines.

Communicate successfully with peers, supervisors, public, and staff members in a manner that represents Hope’s culture of a collaborative, positive work environment.

Key Competencies (All Management):

Organizational Commitment - Supports the organization, its Mission, Covenants, Operating Principles, and Value Statement. 

Change Management – Develops workable implementation plans.  Manages competing demands. Communicates changes effectively.  Builds commitment and overcomes resistance.  Prepares and supports those affected by change.  Monitors transition and evaluates results.

Customer Relations – Carries out responsibilities in a manner that exemplifies excellent customer service.  Demonstrates integrity, respect and compassion in dealing with all internal and external customers, (Patients, families, staff, peers)

Resource and Compliance Responsibility – Uses Hope’s resources effectively and efficiently to help ensure the financial stability and future strength of the organization.  Adheres to all aspects of organizational compliance and regulatory issues.  Incorporates quality into all aspects of responsibilities.

Initiative – Anticipates what needs to be completed and does it within limitations or advises supervisor.  Accepts new or additional responsibilities enthusiastically.  Supports the team by being dependable and present at work; participates in time commitments necessary to accomplish goals and meet deadlines.

Interpersonal Skills – Focuses on solving conflict, not blaming.  Listens to others without interrupting.  Keeps emotions under control.  Remains open to others’ ideas and demonstrates a willingness to try new approaches.  Works collaboratively with peers.   Works well within all organizational levels.

Work Performance – Shows interest and enthusiasm in work and organization as an entire unit.  Is productive and completes job expectations well   Understands and uses expertise to complete duties, methods and procedures required for the job.  Continues to learn.  Ensures that all work is performed in a safe manner to prevent injury.  Completes projects on time and within budget.  Manages project team activities well.  Keeps manager well informed.

Judgment – Displays willingness to make decisions.  Exhibits sound and accurate judgment.  Supports and explains reasoning for decisions.  Includes appropriate people in decision-making process.  .  Remains calm and uses sound reason when dealing with emotional topics.  Makes timely decisions in Hope’s best interest.  Performs responsibilities appropriately under general direction.

Leadership – Exhibits confidence in self and others.  Inspires and motivates others to perform well.  Influences actions and opinions of others effectively.  Accepts feedback from others.  Makes self available to staff.  Provides regular performance feedback and recognition.  Develops subordinates’ skills and encourages growth.   Uses self-initiative to achieve goals.  Demonstrates persistence and overcomes obstacles. Routinely measures self against standards of excellence and seeks opportunities for improvement.  Actively identifies areas to improve work processes and participates in continual improvement toward the organization’s goal of maximum customer satisfaction.

Professional Certification/Development – Maintains appropriate and required job certifications.  Seeks out other professional development opportunities.  Shares learned knowledge with others.

Professionalism – Conducts self in a professional manner in accordance with Hope values and takes appropriate courses of action. Conveys confidence from others through professional presentation (e.g., appearance, demeanor, cleanliness).  Maintains confidentiality.  

Represent the company in a positive and professional manner at all times with others, e.g., co-workers, management, vendors, and customers.  Consistently represents Hope with integrity and professionalism.

Complete all job responsibilities in a thorough and complete manner, utilizing good judgment in all aspects of the job.  Carry out duties and responsibilities in a manner that exemplifies excellent customer service.

When unsure of a directed task or any part of job responsibilities, proactively seek the assistance of immediate supervisor.

Assist with special projects, as requested.

All other job duties as may be assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Employees are required to wear personal protective equipment according to organization policy.  Any employee who while operating a motor vehicle on behalf of Hope, is required to comply with the Florida State law regarding seatbelt usage (e.g., seatbelts are required to be used).

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.

The noise level in the work environment is usually moderate.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• Current license as RN in the state where the employee will be working
• Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet visit schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to effectively communicate in English (verbal and written)
• Flexible schedule to meet the needs of Hospice House patients
• Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
• Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation

• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023

Some locations may require:

• Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.
• Assists the patient and family to achieve the desired comfort levels.
• Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.
• Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).
• Completes clinical admissions for all Company services including, but not limited to:
  • Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner 
  • Identifies admission objections, concerns or other entry barriers and provides responses
  • Educates patient/family on admission requirements and addresses immediate needs
  • Completes informed consents and initial assessment according to regulations and Company policy
  • Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs
  • Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort
  • Obtains Physician orders
  • Completes documentation per Company policy

• Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.
• Communicates frequently with Admissions to ensure timely follow-up.  When assignment is complete, informs Admissions and prepares for next assignment.
• Provides all necessary clinical communication timely using SBAR.
• Discusses any potential needs with after-hours staff.
• Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.
• Obtains medical record information for the referral.
• Develops strong relationships with case managers, physicians, etc. at facilities.
• Works with Professional Relations Representatives (PRRs) to provide education on all available services.
• Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.

Competencies:
• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.
• Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs.
• Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices.
• Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals.
• Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness.
• Attends patient deaths; prepares body for transport; oversees disposal of medications.
• Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff.
• Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines.
• Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others.
• Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses).
• Performs other duties as assigned.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance.

Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• Current license as RN in the state where the employee will be working
• Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet visit schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to effectively communicate in English (verbal and written)
• Flexible schedule to meet the needs of Hospice House patients
• Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
• Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation

• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023

Some locations may require:

• Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.
• Assists the patient and family to achieve the desired comfort levels.
• Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.
• Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).
• Completes clinical admissions for all Company services including, but not limited to:
  • Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner 
  • Identifies admission objections, concerns or other entry barriers and provides responses
  • Educates patient/family on admission requirements and addresses immediate needs
  • Completes informed consents and initial assessment according to regulations and Company policy
  • Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs
  • Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort
  • Obtains Physician orders
  • Completes documentation per Company policy

• Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.
• Communicates frequently with Admissions to ensure timely follow-up.  When assignment is complete, informs Admissions and prepares for next assignment.
• Provides all necessary clinical communication timely using SBAR.
• Discusses any potential needs with after-hours staff.
• Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.
• Obtains medical record information for the referral.
• Develops strong relationships with case managers, physicians, etc. at facilities.
• Works with Professional Relations Representatives (PRRs) to provide education on all available services.
• Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.

Competencies:
• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.
• Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs.
• Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices.
• Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals.
• Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness.
• Attends patient deaths; prepares body for transport; oversees disposal of medications.
• Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff.
• Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines.
• Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others.
• Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses).
• Performs other duties as assigned.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance.

Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• Current license as RN in the state where the employee will be working

• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For LPN in a Hospice House, the deadline is 3/31/2023.

• Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate
• Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet visit schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to effectively communicate in English (verbal and written)
• Flexible schedule to meet the needs of Hospice House patients
• Ability to manage the emotional stress of working with and caring for terminally ill patients and their families
• Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation

Some locations may require:

• Cross training to hospice house or field (home/facility/admission) positions of equal licensure/certification and scope when census calls for flexible staffing
• Completes clinical admissions for all Company services including, but not limited to:
  • Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner 
  • Identifies admission objections, concerns or other entry barriers and provides responses
  • Educates patient/family on admission requirements and addresses immediate needs
  • Completes informed consents and initial assessment according to regulations and Company policy
  • Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs
  • Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort
  • Obtains Physician orders
  • Completes documentation per Company policy

• Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.
• Communicates frequently with Admissions to ensure timely follow-up.  When assignment is complete, informs Admissions and prepares for next assignment.
• Provides all necessary clinical communication timely using SBAR.
• Discusses any potential needs with after-hours staff.
• Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.
• Obtains medical record information for the referral.
• Develops strong relationships with case managers, physicians, etc. at facilities.
• Works with Professional Relations Representatives (PRRs) to provide education on all available services.
• Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.

Competencies:
• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:
• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.
• Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs.
• Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices.
• Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals.
• Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness.
• Attends patient deaths; prepares body for transport; oversees disposal of medications.
• Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff.
• Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines.
• Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others.
• Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses).
• Performs other duties as assigned.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance.

Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• High school diploma or GED or an equivalent combination of education and experience

• Current certification as CNA in the state in which employee will be working
• Minimum of six (6) months of CNA or Home Health Aide experience

Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For CNA in a Hospice House, the deadline is 3/31/2023.
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet work schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to communicate (written and verbal) in English
• Ability to manage the emotional stress of working with and caring for ill patients and their families
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning)
• Must be able/willing to have contact with individuals with communicable diseases

Competencies:
• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:
• Represent Company professionally at all times through care delivered and/or services provided to all clients
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
• Comply with Company policies, procedures and standard practices
• Observe Company's health, safety and security practices
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company
• Use resources in a fiscally responsible manner
• Promote Company through participation in community and professional organizations
• Participate proactively in improving performance at the organizational, departmental and individual levels
• Improve own professional knowledge and skill level
• Advance electronic media skills.
• Support company research and educational activities
• Share expertise with co-workers both formally and informally
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Maintains competencies/contact hours as required by Company and regulations.
• Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure.
• Practices safe and proper body mechanics relative to moving, positioning and transferring patients.
• Assists patient and or caregiver in maintaining a clean and safe home.
• Provides caregiver relief as part of the Plan of Care.
• Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN.
• Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living.
• Contributes to the development of the Plan of Care by reporting observations to RN.
• Communicates any significant issues or symptoms to the RN or Clinical Manager.
• Performs other duties as assigned.

Some locations may require:

• Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance.

Occasionally required to: stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:
• High school diploma or GED or an equivalent combination of education and experience

• Current certification as CNA in the state in which employee will be working
• Minimum of six (6) months of CNA or Home Health Aide experience

Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For CNA in a Hospice House, the deadline is 3/31/2023.
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet work schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to communicate (written and verbal) in English
• Ability to manage the emotional stress of working with and caring for ill patients and their families
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning)
• Must be able/willing to have contact with individuals with communicable diseases

Competencies:
• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:
• Represent Company professionally at all times through care delivered and/or services provided to all clients
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
• Comply with Company policies, procedures and standard practices
• Observe Company's health, safety and security practices
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company
• Use resources in a fiscally responsible manner
• Promote Company through participation in community and professional organizations
• Participate proactively in improving performance at the organizational, departmental and individual levels
• Improve own professional knowledge and skill level
• Advance electronic media skills.
• Support company research and educational activities
• Share expertise with co-workers both formally and informally
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Maintains competencies/contact hours as required by Company and regulations.
• Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure.
• Practices safe and proper body mechanics relative to moving, positioning and transferring patients.
• Assists patient and or caregiver in maintaining a clean and safe home.
• Provides caregiver relief as part of the Plan of Care.
• Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN.
• Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living.
• Contributes to the development of the Plan of Care by reporting observations to RN.
• Communicates any significant issues or symptoms to the RN or Clinical Manager.
• Performs other duties as assigned.

Some locations may require:

• Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance.

Occasionally required to: stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Educational/Training Requirements:

• Masters

Certificates, Licenses, and Registration:

• LMSW/LISW
• Must be licensure eligible: LMSW, LISW
• Must possess a valid Florida driver's license, current auto insurance, and reliable transportation.

Experience Requirements:

• Two years experience in a health related area desired.
• One year of elder care experience is required.
• Position requires individual therapy skills geared to geriatric patients, analytical thinking and problem solving abilities.

Position Specific Responsibilities (not all inclusive):

• Responsible for the direct social work case management services to PACE participants. Provides social services support to include participant screening, case management, counseling, and referral.
• Participate in the Interdisciplinary Team’s initial assessments, care planning and on going re-evaluations of participant’s case.
• Maintain current written case management records, including periodic reassessments of program participants.
• Provide individual and family counseling, develop and lead group counseling and activities.
• Refer participants to appropriate community agencies or facilities, act as a liaison with such organizations and as advocate for participants.
• Encourage effective relationships amongst staff geared to the building and maintenance of a cohesive team.
• Consult with and advise staff members as to the relationship of social, emotional and cultural factors to health and medical care, and as to the availability of social services in the community.
• Participate in program and policy development of the social work component of the program.
• Represent the company in a positive and professional manner at all times with others, e.g., co-workers, management, vendors, and customers.
• Consistently represents Hope with integrity and professionalism.
• Complete all job responsibilities in a thorough and complete manner, utilizing good judgment in all aspects of the job. Carry out duties and responsibilities in a manner that exemplifies excellent customer service.
• When unsure of a directed task or any part of job responsibilities, proactively seek the assistance of immediate supervisor.
• Assist with special projects, as requested.
• All other job duties as may be assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:

• High school diploma or GED or an equivalent combination of education and experience

• Current Florida certificate as CNA

• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023. For CNA in a Hospice House, the deadline is 3/31/2023.
• Minimum of six (6) months of CNA or Home Health Aide experience
• Mobile Driver - Valid driver’s license and automobile insurance per Company policy
• Reliable transportation to meet work schedule
• Ability to use equipment with visual and auditory mechanisms
• Ability to communicate (written and verbal) in English
• Ability to manage the emotional stress of working with and caring for ill patients and their families
• Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
• Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning)
• Must be able/willing to have contact with individuals with communicable diseases

- Some locations may require cross training to hospice house or field (home/facility/admission) positions of equal licensure/certification and scope when census calls for flexible staffing.

Competencies:
• Satisfactorily complete competency requirements for this position

Responsibilities of all employees:
• Represent Company professionally at all times through care delivered and/or services provided to all clients
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse
• Comply with Company policies, procedures and standard practices
• Observe Company's health, safety and security practices
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company
• Use resources in a fiscally responsible manner
• Promote Company through participation in community and professional organizations
• Participate proactively in improving performance at the organizational, departmental and individual levels
• Improve own professional knowledge and skill level
• Advance electronic media skills.
• Support company research and educational activities
• Share expertise with co-workers both formally and informally
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:
• Maintains competencies/contact hours as required by Company and regulations.
• Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure.
• Practices safe and proper body mechanics relative to moving, positioning and transferring patients.
• Assists patient and or caregiver in maintaining a clean and safe home.
• Provides caregiver relief as part of the Plan of Care.
• Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN.
• Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living.
• Contributes to the development of the Plan of Care by reporting observations to RN.
• Communicates any significant issues or symptoms to the RN or Clinical Manager.
• Performs other duties as assigned.

Some locations may require:

• Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.

Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):

While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.

Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance.

Occasionally required to: stoop/crouch; kneel; climb stairs.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Educational/Training Requirements

Associate's degree in nursing required; BSN preferred

Certificates/Licenses/Registration

Graduate of an accredited RN program
Florida Registered Nursing license
CHPN Certification desired
Valid Florida Driver's License with good record
Automobile Insurance
Clear Level 2 Background Check

Some locations may require:

• Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.
• Assists the patient and family to achieve the desired comfort levels.
• Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.
• Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).

Experience Requirements

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Educational/Training Requirements:

• High School Diploma

Certificates, Licenses, and Registration:

• Must possess a valid Florida Driver's License, current auto insurance, and reliable transportation.
• DRIVER II - CDL License with Passenger Endorsement is required.

Experience Requirements:

• At least one year experience in transporting handicapped individuals and working with the frail elderly.

Position Specific Responsibilities: (not all inclusive)

• Under the supervision of the Manager, Transportation, is responsible for the direct transportation of physically limited passengers to and from their destinations. Position required constant interaction with caregivers and community agencies while conducting business with Hope PACE.
• Transport physically limited passengers to varied destinations both timely, safely and door to door.
• Ensure that the van is in proper working order. Report and document maintenance performed.
• Assist passengers on and off the van in a safe and courteous manner. Deal with medical equipment and other emergencies that may arise.
• Follow established scheduled, adjust schedules to meet unanticipated changes , determine the safest and most efficient pick up and delivery routes.
• Participate as a member of interdisciplinary team. Take part in participant care planning and contribute to notations in medical record. Report important information to proper staff of Hope PACE daily regarding any changes, progress, or unusual events concerning any participant.
• Participate in the maintenance of a safe, clean and healthful day center environment.
• May assist with patient care in the day health center when not transporting participants.
• Represent the company in a positive and professional manner at all times with others, e.g., co-workers, management, vendors, and customers.
• Consistently represents Hope with integrity and professionalism.
• Complete all job responsibilities in a thorough and complete manner, utilizing good judgment in all aspects of the job. Carry out duties and responsibilities in a manner that exemplifies excellent customer service.
• When unsure of a directed task or any part of job responsibilities, proactively seek the assistance of immediate supervisor.
• Assist with special projects, as requested.
• All other job duties as may be assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Qualifications:

• A high school diploma or G.E.D. or an equivalent combination of education and experience
• Prior related experience in hospital, hospice house, nursing home, and/or general cleaning experience
• Must possess technical proficiencies in housekeeping functions
• Strong interpersonal skills
• Working knowledge of housekeeping industry standards and regulations
• Skill in the use of and care for housekeeping equipment including, but not limited to, vacuum, dusters, chemical pumps, etc.
• Must be able to read, write, and speak the English language conversationally
• Intermittent Driver - Valid driver’s license and automobile insurance per Company policy
• Ability to travel to other locations
• Ability to keep simple records and to follow simple step-by-step instructions
• Ability working with detergents and other cleaning chemicals used for custodial work without adverse reactions
• Ability to constantly lift, pull, carry, and/or push objects weighing up to 55 pounds
• Ability to stand, kneel, walk, climb, crouch or bend for long periods of time
• For secondary dietary role:  skill in the use of and care for dietary equipment including, but not limited to, convection oven, steam kettle, large mixer, robot coupe, blenders, dish machine, etc.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Competencies:

• Satisfactorily complete competency requirements for this position

Job Responsibilities:

• Performs assigned housekeeping care to various types of surfaces, floors, equipment, wall surfaces, wall hangings, linens and towels, beds and all components thereof, laminate wood, hardwood, TV stands and tables, radios, plastic and metal carts, etc.  May service more than one facility/location within a shift.
• Completes cleaning of common areas and each patient’s room/bathroom daily using infection control techniques.
• Provides deep cleaning as scheduled.
• Responsible for thoroughly cleaning all equipment used after each use.
• Performs other duties as assigned.

Secondary duties when assigned to Dietary:

• Prepares meals by warming, plating and garnishing.
• Distributes meals and retrieve dishes.
• Responsible for cleaning all equipment used thoroughly after each use.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.