Job duties

• Design, develop, and implement secure system architectures.
• Embed security principles into the design of system architectures to mitigate the risks posed by new technologies and business practices.
• Design artefacts, spanning design, development, and implementation, into enterprise systems that describe security principles and how they relate to the overall enterprise system architecture.
• Perform routine activities related to the periodic review and audit activities of infrastructure security systems and maintains documentation of security standards and procedures.
• Assist to manage IT functions including hardware maintenance, software application and hardware upgrades, data migration and system installation. Provide hardware support for printers, monitors, Desktop PCs, Laptops, smartphone devices.
• Work with the team to plan and execute the selection, installation, configuration and testing of Company’s IT Hardware.
• Manage, maintain and back up company’s IT network and desktop systems on a regular basis.
• Identify, investigate and research user questions and problems as well as isolating and resolving information systems problems.
• Manage/participate in new setup or upgrade of systems, and monitor system utilization.
• Perform problem management (analysis for frequently occurred incident – solve root cause) and troubleshooting of network operating problems, desktop applications, hardware cause identification and resolution.
• Maintain and up-keep IT equipment inventory and documentation, in compliance with IT policies and procedures. Responsible for hardware and software licensing and compliance.
• User management and general support of application systems and work closely with application and infrastructure teams.
• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in Computer Science/Information Technology or related discipline.
• 3-4 years of prior experience (Previous experience working in technical support role (user and system support), within a Microsoft environment)
• Proficient in setting up Windows 2016/2019 servers with good knowledge in hardening and securing of Wintel systems.
• Competent in the administration of Active Directory, Group polices, DNS, DHCP.
• Competent in supporting Windows 10/11 OS, Microsoft 365 services, and other common desktop applications.
• Relevant experience in the installation and administration of VMware ESXI and vCenter.
• Relevant experience in configuring and troubleshooting firewalls and network switches. Sound knowledge of networking concept or CCNA certification would be beneficial.
• Good knowledge of PowerShell/Batch scripting.
• Good knowledge of identifying security related issues such as computer viruses, worms, and spyware.
• Ability to relate to users from all levels to understand users’ requirements and balance with system capabilities.
• A good team player as well as ability to work independently.
• Enjoy providing both phone and face support.
• Possess a strong customer-focused attitude.
• Willing to work beyond office hours or on weekends to support occasional maintenance or operational needs.

Primary Responsibilities of Position

As part of the System Integration team, the IT Executive is responsible for the day-to-day IT operations of all clients.

System/Network Administration

• Oversee the IT infrastructure's design, implementation, and maintenance, including servers, networks, switches, routers, firewalls, and storage systems.
• Establish/Setup network by evaluating network performance issues including availability, utilization, throughput and latency; defining network policies, firewall rules, and procedures.
• Secure network by developing network access, monitoring, control, and evaluation; maintaining documentation.
• Perform daily system monitoring, maintaining backup logs, verifying the integrity on hardware, server resources, and systems.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.

L1/L2 Business Support

• Involve in outsourcing to client's premise to take care of their existing infrastructure.
• Assist the client in monitoring the daily operations of helpdesk, and to provide end-user support.
• Maintain office equipment like personal computers, network, printers, and ops-related equipment such as fingerprint devices etc.
• Create, change, delete user accounts, and manage other IT requirements.
• Monitor IT contracts, renew or procure new service contracts where necessary.
• Develop, maintain, and document installation and configuration procedures.
• Monitoring and scheduling of cyber security training for staffs.
• Research and recommend innovation for new technologies. Support L1 infrastructure needs whenever necessary.

Requirements

• Diploma in Computer Science/IT or equivalent. (Fresh grads are also welcomed)
• Good knowledge of Windows Servers, Active Directory, Office365 Exchange. Having CompTIA Network+ and MCSE certification would be a bonus.
• Good knowledge of VMware and/or Hyper-V, backup and recovery, Citrix or Remote Desktop Services.
• Good knowledge in cyber security would be a bonus.
• Will require to travel to stores for support (Only when required).

Key Success Factors

• Have strong analytical and technical skills.
• Good communication, interpersonal and presentation skills.
• Well organized and able to work independently.
• Able to multitasks and work under pressure.

Job Scope Description:

The ICT Security Tester is responsible for evaluating and improving the security posture of the organization's Information and Communications Technology (ICT) infrastructure. They will use various manual and automated testing techniques to identify vulnerabilities and weaknesses in systems, applications, and networks. The ICT Security Tester will work closely with IT teams to ensure that security risks are mitigated effectively and efficiently.

Key Responsibilities:

1. Security Assessment and Testing:Conduct comprehensive security assessments of ICT systems, applications, and networks.
   Perform penetration testing to identify vulnerabilities and exploit weaknesses.
   Execute vulnerability assessments using automated scanning tools and manual techniques.
   Perform security code reviews to identify potential flaws in software.
   Simulate real-world attacks to evaluate the effectiveness of security controls.
   
2. Reporting and Remediation:Document and report security findings clearly and concisely.
   Prioritize vulnerabilities based on their potential impact and likelihood of exploitation.
   Provide recommendations for remediation and mitigation strategies.
   Work with IT teams to implement fixes and address security risks.
   Verify that remediation efforts have been successful.
   
3. Security Research and Development:Stay current on the latest security threats, vulnerabilities, and attack techniques.
   Research and evaluate new security tools and technologies.
   Develop custom testing scripts and methodologies to address specific security concerns.
   Contribute to the development of security policies, procedures, and standards.
   
4. Collaboration and Communication:Work closely with IT teams, including developers, system administrators, and network engineers.
   Communicate effectively with technical and non-technical stakeholders.
   Provide training and awareness programs to educate employees about security best practices.
   Participate in incident response activities as needed.
   

Qualifications and Skills:

• Education: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• Experience: Proven experience in security testing, penetration testing, or vulnerability assessment.
• Certifications: Industry-recognized certifications such as OSCP, CEH, CISSP, or similar are highly desirable.
• Technical Skills:Strong understanding of security principles, protocols, and technologies.
  Proficiency in using security testing tools, both commercial and open-source.
  Experience with scripting languages (e.g., Python, Bash) for automation.
  Knowledge of network protocols and architectures.
  Familiarity with operating systems, databases, and web applications.
  
• Soft Skills:Excellent analytical and problem-solving skills.
  Strong written and verbal communication skills.
  
• Ability to work independently and as part of a team.
• Strong attention to detail.
• Passion for learning and staying up-to-date on security trends.
  

Additional Considerations:

• Familiarisation with Pen-testing and VA tools will be advantageous
• The ICT Security Tester may be required to work outside of normal business hours during security incidents or critical testing periods.
• This position requires a high level of confidentiality and integrity due to the sensitive nature of the information handled.

Summary:

We are seeking a highly skilled and motivated cybersecurity consultant to join our team. The ideal candidate will possess a strong technical background, excellent communication skills, and a passion for protecting organizations from cyber threats. You will be responsible for providing expert advice and solutions to clients, conducting risk assessments, implementing security measures, and staying abreast of the latest cybersecurity trends and technologies.

Key Responsibilities:

• Conduct thorough risk assessments: Identify and evaluate potential vulnerabilities and threats in clients' IT infrastructure and systems.
• Develop and implement security strategies: Design and implement comprehensive cybersecurity solutions to mitigate risks and protect clients' data.
• Provide expert advice and guidance: Consult with clients on best practices for cybersecurity and assist in developing incident response plans.
• Perform security audits and penetration testing: Evaluate the effectiveness of existing security measures and identify areas for improvement.
• Stay current on cybersecurity trends: Research and stay informed about emerging threats, vulnerabilities, and security technologies.
• Prepare and present reports: Communicate findings and recommendations to clients in a clear and concise manner.
• Collaborate with technical teams: Work closely with IT and security teams to implement and maintain security measures.
• Provide training and awareness programs: Educate clients and their employees about cybersecurity best practices and the importance of data protection.

Requirements:

• Bachelor's Degree: A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• Certifications: Industry-recognized certifications such as CISSP, CISM, CEH, or other relevant security certifications are highly preferred.
• Experience: Proven experience working in a cybersecurity consulting role or a similar capacity.
• Strong technical skills: Deep understanding of cybersecurity principles, technologies, and methodologies.
• Excellent communication skills: Ability to clearly communicate complex technical concepts to both technical and non-technical audiences.
• Problem-solving skills: Strong analytical and problem-solving skills with the ability to identify and address security issues effectively.
• Adaptability: Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Passion for cybersecurity: A genuine interest in staying abreast of the latest cybersecurity trends and technologies.

Job duties

• Design, develop, and implement secure system architectures.
• In-depth proficiency on handling Enterprise Security Solutions such as MFA/PAM/AUDIT & Compliance
• Embed security principles into the design of system architectures to mitigate the risks posed by new technologies and business practices.
• Design artefacts, spanning design, development, and implementation, into enterprise systems that describe security principles and how they relate to the overall enterprise system architecture.
• Perform routine activities related to the periodic review and audit activities of infrastructure security systems and maintains documentation of security standards and procedures.
• Able to manage and handle security focused approach and advise clients on their adoption of these practice.

Additional requirements

Candidates should have either (1a) or (1b):

(1a) At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

(1b) Minimum total three years’ work experience in at least one of these job titles:

• Cybersecurity architect
• Cybersecurity engineer
• ICT security engineer
• ICT security architect
• Information systems security developer

Professional certificate such as ISC2 CC, CISSP will be considered with priortization.

Roles & Responsibilities

The System Engineer is the conductor behind the scenes, wielding technical expertise to orchestrate an organization's technological symphony. More than just IT support, this role demands a keen understanding of hardware, software, and infrastructure, ensuring all components work together in perfect harmony to deliver optimal performance. System Engineers are the problem-solvers, the architects, and the guardians of an organization's technological foundation. Delving deeper, we'll explore the intricate responsibilities that make this role a vital asset in today's technology-driven world.

Job Responsibilities:

· In charge of handling IT infrastructure consisting of servers running on bare-metal servers/Hypervisors (VMware vSphere ESXi 7 and 8, Windows Hyper-V), OS such as Linux and Windows (Windows Server 2012/2016/2019/2022)

· Manage Domain Controllers, DNS, DHCP system, file server, database servers, storage server, and monitoring system.

· Manage Firewall, Router, and networking devices such Wireless controllers and Switches.

· Responsible for maintaining the health, availability, and business continuity (including backup) of all IT infrastructure.

· Monitor all infra-related system alerts, emails, and check the server room daily to ensure critical alerts are attended and ensure that no major issues arise.

· Continuously improve the performance of the services running in the servers, including but not limited to security, scalability, and high availability

· Research about new technology to support internal team.

· Support customer-facing technicians on complicated technical issues.

· Work closely with other engineers to solve all infrastructure-related issues.

· Perform system administration works and other duties as required.

· Any other assigned tasks and responsibilities.

Job Requirements:

· A degree or diploma in Computer Science, Information Technology or related discipline

· Have strong technical and troubleshooting skills in server-related issues involving storage and servers.

· Keen to adapt and learn new technology.

· Good knowledge of OS such as Linux, Windows Server (2016/2019/2022), and VMware vSphere ESXi7/8

· Experience in networking knowledge such as VLAN, OSPF, managed switch, Firewall, router, and wireless routers

· Experience in managing Microsoft 365, Exchange Online and RMM tools etc.

· Familiar with scripting and automation.

· Experience in handling monitoring tools such as PRTG and LogicMonitor

· A good team player with great initiative and ability to work with minimum supervision.

Roles & Responsibilities

Network engineers are the master architects behind these digital arteries. They're not just IT wizards; they're the silent guardians who design, build, and maintain the complex networks that power modern businesses.

Network engineers are the backbone of seamless communication, ensuring smooth data flow, reliable internet access, and secure connections between devices, users, and even other companies. Let's delve into the fascinating world of network engineers and explore the critical roles and responsibilities that keep our digital world humming.

Responsibilities

• Establish networking environment by designing network system configuration; directing system installation; defining, documenting, and enforcing system design/standards and maintenance of the computer and network infrastructure.
• Maximizes systems performance by monitoring performance; troubleshooting systems problems and outages; scheduling upgrades; collaborating with peers and network architects on systems and network optimization.
• Secures network system by establishing and enforcing policies; defining and monitoring access;
• Obtain, review, and assess available minor software release, minor version upgrades and fixes to any Systems and Network devices in the environment.
• Develop vulnerability and patch management process. Reporting network operational status by gathering prioritizing information; managing projects.
• To design, develop, manage, optimize Lan/Wan across multiple regional offices.
• Manage vendors and telcos on delivery of critical network security and infrastructure projects globally, e.g. setup/migration of network infrastructure, ISP for internet link, NAC, etc.;
• To analyze and resolve network related issues in a timely and accurate fashion.

Requirements

• Bachelor’s degree in computer science, Computer Engineering, Information Technology or equivalent.
• Minimum 3 years’ experience in IT managing Network equipment such as firewall, switches, routers, WAN optimizer, proxies and WAF, etc.
• Proficient with implementing and managing network solutions & products from CISCO, Ruckus, DELL, HP, Huawei, Fortinet, etc.
• Proficient in supporting, maintenance and troubleshooting for areas in: Layer 2 and 3 Switching and Routing, MPLS, VPN, VLAN, SD-WAN/SASE, WAP, Firewalls management.
• Knowledge in Network Security technology architecture design, evaluation, deployment, and operation
• Experience in planning, implementing, and maintaining Azure networking solutions, including hybrid networking, connectivity, routing, security, and private access to Azure services.
• CCNA or CCNP or CCDP or above certified will be advantage.
• Knowledge of VMWare/Hyper-V will be an added advantage.
• Understanding of Cybersecurity, ITIL and ISO27001 processes

Duties & Responsibilities

• Help to continuously monitor security alerts queue and perform initial triage to identify any false positives and initiate escalations as necessary.

• Monitors health of security sensors and managed infrastructure, and provide necessary support, including onsite troubleshooting, root cause analysis, incident reports

• Manage ticket queue and take ownership and responsibility of tickets assigned, within agreed SLA

• Collects data, evidence and context necessary for Level 2 escalation

• Works closely with Level 2 & Level 3 team towards the continuous improvement of the service

• Ensure that daily operations and tasks are properly completed or followed up.

• Escalate issues and liaise with subject matter experts as required to resolve issues.

• Prepare scheduled and ad-hoc report and documentation

• Work with the Senior SOC Analyst to manage and improve work activities for engineering team and provide engineering support

• Manage lifecycle of security log sources, including onboarding, modifying and decommissioning of log sources

• Perform data engineering to extract, transform, load for security monitoring

• Work with SOC team to plan and deploy new features and changes to the SOC environment

• Stand-by support after office hours for support issues

• Perform troubleshooting of issues in relation to SOC technologies within the SOC environment

• Monitor service levels of issues and manage escalate issues to Subject Matter Experts when necessary

Requirements

• Diploma or bachelor’s degree in Information Technology

• Working experience with qualification in Splunk or equivalent

• 2-3 years of experience in SOC technologies such as SIEM, SOAR

• Good Linux and network fundamental knowledge

• Regular expression knowledge is required

• Knowledge of scripting languages such as Python, PowerShell and Bash will be an advantage

• Good communication and written skills

• Positive working attitude

• Passionate in information cybersecurity

• May involves slight travelling to regional offices

Roles and Responsibilities :

• Daily operation supports of Firewall/Proxy including configuring, upgrade, rule creation and modification.
• Monitors system resource allocation and utilization.
• Setup and manage Site-to-site VPN connections
• Perform tuning and optimization of firewalls and firewall policy.
• Perform tuning and optimization of proxy and proxy policy.
• Troubleshooting firewall/Proxy issues and Perform root cause analysis utilizing logs, and analytical tools.
• Support technology refresh.
• Support develop and maintain firewall/proxy related documentation.
• Follow change process to prepare and review Firewall/Proxy changes.
• Able to work independently and self-sufficient in investigating and finding details from the internet.
• A very self initiative and proactive individual who has keen interest in Cybersecurity strongly encouraged to apply.
• Work with application teams and users to troubleshoot application/user access issues.
• Versed with Fortinet Security Fabric Product Suites

Requirements :

• Minimum of 5 years of Firewall administration experience.
• Good knowledge in Fortinet Firewall and Security Suite of products.
• Good knowledge in Bluecoat Proxy.
• Familiar with network devices like Cisco Router/Switch/ASA.
• Able to support Firewall operation/change after office hours or on rare occasion Call-on-demand.
• Certification such as NSE5,6,7, CCNA/CCNP/CCSA and CCSE for R80 would be advantageous.

Job Responsibilities:

Client Relationship Management:

• Build and nurture strong, long-term relationships with key clients and stakeholders.
• Understand client business objectives and challenges to provide customized IT solutions.
• Serve as the primary point of contact for client inquiries, concerns, and escalations.

Sales and Revenue Generation:

• Identify and pursue new business opportunities within existing accounts and potential clients.
• Develop and execute strategic sales plans to achieve revenue targets.
• Collaborate with cross-functional teams to deliver comprehensive IT solutions that align with client needs.

Technical Expertise:

• Stay abreast of industry trends, emerging technologies, and competitors' offerings.
• Effectively communicate the technical aspects of our solutions to clients.
• Collaborate with pre-sales and technical teams to design and present innovative solutions.

Proposal Development and Contract Negotiation:

• Prepare and present compelling proposals, ensuring alignment with client requirements.
• Negotiate contracts and terms to achieve mutually beneficial agreements.
• Work closely with Technical and Finance teams to finalize contractual details.

Performance Tracking and Reporting:

• Monitor and analyze sales performance metrics, providing regular reports to leadership.
• Evaluate the success of implemented solutions and identify areas for improvement.
• Utilize CRM tools to maintain accurate and up-to-date client information.

Qualifications:

• Minimum 2 years of sales experience in I.T. industry (System Integrator) preferred.
• Experience in selling servers, computers, backup software, antivirus.
• Basic knowledge of IT products (servers, PC, laptop, software license).
• Good communication skills especially in spoken & written English.