About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

As a Trade Show & Events Manager, you get to work with an astonishing team that plays a vital role in Trade show management. Show case your skills and experience with process enhancement

The Trade Show & Events Manager will lead the planning and logistical operations of Carl Zeiss Meditec Inc.’s participation in complex trade shows, events, seminars, and meetings.

Sound Interesting? Here’s what you’ll do:

Lead, direct and motivate cross-functional team members and vendors to execute participation in tradeshows, meetings and events to high standards
• Travel to trade show event locations and lead booth install, de-install, and on-site booth management
• Lead booth layout, according to marketing and sales strategy, budget, and brand guidelines
• Lead new booth design efforts, in collaboration with global tradeshow team and according to marketing and sales strategy, budget and brand guidelines
• Create and manage ancillary events
• Create and manage support staffing plans for tradeshows and ancillary events, when needed
• Create and manage detailed budgets up to $1.5M per event; provide monthly reporting
• Track and process accounting, to include accuracy of invoices and timely payment processing
• Negotiate pricing and contracts with vendors
• Schedule and lead regular tradeshow and event planning meetings in collaboration with Marketing and Sales leadership
• Provide regular status communications to stakeholders in collaboration with Marketing Communications, Marketing and Sales leadership
• Manage Housing
• Consolidate, coordinate and process inventory and non-released equipment requests
• Lead and formalize post-event debriefs
• Submit Sunshine reporting in collaboration with Marketing Communications
• Provide support staffing to tradeshow team
• Utilize standard digital tools to manage tradeshows and communications
• Monitor competitors and industry for trends and shifts in market

Do you qualify?

• Four-year college degree, preferred.
• Minimum of 5 years experience in complex national trade show and event coordination.
• Must possess excellent interpersonal skills and must be a team player.
• Must show demonstrated success managing non-reporting cross functional teams
• Must be able to work independently and take initiative in problem solving and decision-making.
• Ability to analyze the entire planning process and execute preventative measures to insure requirements are achieved.
• Excellent written, verbal and organizational skills.
• Must be able to prioritize and handle a variety of projects simultaneously.
• Prior medical tradeshow experience preferred

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

The annual pay range for this position is $86,600 - $108,300

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

ZEISS is an EEO/AA/M/F/Disabled Veteran Employer

Your ZEISS Recruiting Team:

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). 

The Field Support Engineer II for Springfield, Ma area, with limited supervision, installs, repairs, upgrades and performs preventative maintenance on specified Carl Zeiss Meditec instrumentation in a designated field service territory.  Represents Carl Zeiss Meditec at customer locations and works to achieve a high level of customer satisfaction. Responsible for all company issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies.  Maintains a high level of professional communication with their team, customers, management, Sales and Technical Support.

ESSENTIAL FUNCTIONS:

·         Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines.

·         Schedule, create, verify and/or modify customer visits as appropriate, by assessing customers’ needs, which may include financial impact to the practice, and patients’ well being.

·         Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database.

·         Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures.

·         Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy. 

·         Support revenue growth through the promotion and retention of service agreements.

·         Interface with customers in a professional, pleasant and calm demeanor.

·         Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment.
 

REQUIREMENTS:

·         Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service.  

·         BS in Electronics, Engineering, or Computer Technology and related fields preferred. 

·         A+ and Net+ certification preferred.

·         Ability to think through difficult customer issues and generate satisfactory customer satisfaction results.

·         Must be self-directed , able to work independently with limited management oversight.

·         Must have good verbal and written communication skills.

·         Must have strong computer skills.

·         Must be able to pass required training to service fine mechanics and optics.  Ability to effectively service the equipment on which training is completed.

·         Multiple project and time management skills are required.

SPECIAL DEMANDS:

Overnight travel is required by automobile and air.

Must be able to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory.  The FSE must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval.

The position requires an average of four (4) hours driving for service calls, per day.  Must have a valid driver’s license and good driving record.  

On occasion, must be able to lift up to 50 pounds.  Thirty percent of the average workday is spent standing or walking.

This job description does not state nor imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested by management and will also be required to meet safety-related requirements. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Your ZEISS Recruiting Team:

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends). 

The Field Support Engineer II, with limited supervision, installs, repairs, upgrades and performs preventative maintenance on specified Carl Zeiss Meditec instrumentation in a designated field service territory.  Represents Carl Zeiss Meditec at customer locations and works to achieve a high level of customer satisfaction. Responsible for all company issued property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies.  Maintains a high level of professional communication with their team, customers, management, Sales and Technical Support.

ESSENTIAL FUNCTIONS:

·         Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines.

·         Schedule, create, verify and/or modify customer visits as appropriate, by assessing customers’ needs, which may include financial impact to the practice, and patients’ well being.

·         Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database.

·         Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures.

·         Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy. 

·         Support revenue growth through the promotion and retention of service agreements.

·         Interface with customers in a professional, pleasant and calm demeanor.

·         Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment.

REQUIREMENTS:

·         Minimum of three (3) years of related experience in Electronics, Fine Mechanics, Optics or Medical Field Service.  

·         BS in Electronics, Engineering, or Computer Technology and related fields preferred. 

·         A+ and Net+ certification preferred.

·         Ability to think through difficult customer issues and generate satisfactory customer satisfaction results.

·         Must be self-directed , able to work independently with limited management oversight.

·         Must have good verbal and written communication skills.

·         Must have strong computer skills.

·         Must be able to pass required training to service fine mechanics and optics.  Ability to effectively service the equipment on which training is completed.

·         Multiple project and time management skills are required.

SPECIAL DEMANDS:

Extensive overnight travel is required by automobile and air.

Must be able to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory.  The FSE must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval.

The position requires an average of four (4) hours driving for service calls, per day.  Must have a valid driver’s license and good driving record.  

On occasion, must be able to lift up to 50 pounds.  Thirty percent of the average workday is spent standing or walking.

The hourly pay range for this position is $33.00 -$42.00.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

This position is eligible for a performance bonus.  ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

Your ZEISS Recruiting Team:

The Field Support Engineer I, under close supervision and direction, installs, repairs, upgrades and performs preventative maintenance on specified Carl Zeiss Meditec instrumentation in a designated field service territory.  Represents Carl Zeiss Meditec at customer locations and works to achieve a high level of customer satisfaction.  Maintains all company property (inventory, tools, diagnostic equipment, vehicle, etc.) in accordance with company policies.  Maintains a high level of professional communication with team, customers, management, Sales and Technical Support.

ESSENTIAL FUNCTIONS:

·         Diagnose and repair all designated products within an assigned service territory, including preventative maintenance, installations and upgrades per specific training, manuals and Carl Zeiss Meditec guidelines. 

·         Complete work assignments as directed from management and work schedules as dispatched from Call Center.

·         Complete and submit a field service report on a daily basis according to written procedures as documented in the Field Service reference database.

·         Complete and submit a weekly expense report according to Carl Zeiss Meditec policies and procedures.

·         Maintain spare parts inventory according to company guidelines and return specific spare parts as designated by policy. 

·         Interface with customers in a professional, pleasant and calm demeanor.

·         Other duties may include, but are not limited to, instructing customers on operation and maintenance of equipment.

ADDITIONAL RESPONSIBILITIES:

Maintains company-issued test equipment and support tools, including spare parts. 

Installs and provides equipment maintenance at trade shows.

REQUIREMENTS:

(Bona Fide Occupational Requirements, such as education, certification, and/ or skills that are necessary to do the job.)

·         0 – 3 years of previous field service experience required. 

·         BS degree in Electronics, Engineering, Computer Technology and related fields preferred. 

·         A+, and Net + certification preferred.

·         Theoretical understanding of basic electromechanical, electronic, and optical systems.

·         Basic understanding of troubleshooting techniques and approaches.

·         Must have good verbal and written communication skills.

·         Must have strong computer skills with the ability to obtain specific certifications as required.

·         Must be able to pass required training to service fine mechanics and optics.  Ability to effectively service the equipment on which training is completed.

SPECIAL DEMANDS:

Extensive overnight travel is required by automobile and air. Must be willing to travel in the US and internationally for training, meetings, exhibit support and coverage outside assigned territory.  The FSE must be able to obtain sufficient credit to cover incurred business expenses which will be reimbursed upon expense report submission and approval.

The position requires an average of four (4) hours driving per day.  Must have a valid driver’s license and good driving record.  

On occasion, may need to lift up to 50 pounds. Thirty percent of the average workday is spent standing or walking.

Your ZEISS Recruiting Team:

Are you ready to take your career to the next level as a Contract Compliance Specialist at ZEISS in Dublin, CA? Join a vibrant corporate culture that values work life balance. Enjoy the flexibility of a hybrid schedule and the opportunity to learn new skills. No contract experience required. You must have a CA State Board of Designated Representative license. PharmD preferred.

The Contract Compliance Specialist acts as a primary contact for all communications, customer care and inquiries related to customer sales contracts. This is a collaborative position with the many partners within ZEISS including but not be limited to order administration, finance, sales, legal, logistics, accounts receivables, and other ZEISS entities. The Contract Compliance Specialist  reviews  agreements and monitors compliance to the terms and conditions.

As a CA State Board of Pharmacy licensed Designated Representative, the individual will also assist management in all aspects of purchasing, storage, distribution, and inventory management of prescription medical devices.

Requirements:

·         Currently licensed as a CA State Board of Pharmacy Designated Representative or able to meet all requirements to obtain the Designated Representative License in the State of CA and an equivalent role in other states, as applicable.

·         A minimum of three years of paid work experience, with at least one year of paid work experience in the past three years, related to the distribution or dispensing of dangerous drugs or dangerous devices in a licensed pharmacy, drug wholesaler, drug distributor, or drug manufacturer.

·         Must successfully complete a training program pursuant to Business and Professions Code section 4053

·         Fingerprints are required to be submitted with the application using Live Scan.

·         Collaborative communication skills.

·         Customer service skills that will support successful response to common inquiries or complaints from customers.

·         Ability to respond to regulatory inquiries.

·         Excellent written and verbal communication skills are necessary.

·         Self-motivated, ability to work with minimal supervision.

·         Must work well in a team environment.

·         College degree or equivalent preferred

The hourly pay range for this position is $56.00 -$65.00.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

This position is eligible for a performance bonus.  ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

Your ZEISS Recruiting Team: