It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

The Registered Nurse (RN) provides quality nursing care via nursing process, patient and family education, and documentation.

Supervisory Responsibilities: 

The RN is responsible for supervising LPNs, CNAs, Unit Secretaries, and Volunteers.

Experience Requirements 

The RN must have at least one year of staff nurse experience in a comparable setting/unit. Hospice and/or palliative care experience is strongly preferred. 

Education Requirements:

The RN must have at least a Diploma or Associates degree in Nursing from an accredited nursing  program.

Required Certificates and/or Licenses:

The RN must have licensure from the governing body for practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia, based on the state/jurisdiction of practice; or licensure from compact state. Healthcare Provider BLS (CPR) is required to practice in State of Maryland and the District of Columbia.

Essential Duties and Responsibilities:

Quality Provision of Services:    

• Provides quality nursing care to patients by initiating and maintaining the nursing process.
• Provides patient and family education to maintain quality care, to decrease patient and family anxiety.
• Documents in appropriate chart and forms in an accurate and timely manner to provide a written record of assessments, plan of care and to assure the availability of information to team members.
• Keeps knowledge base and skill levels current to assure quality patient care and professional growth.
• Responsible for the order, receipt, storage and maintaining adequate pharmaceuticals inventory and stock materials necessary in the CPPC. Ensure all supplies are ordered through approved Capital Caring Health Vendors eg. Medline.

Organizational/Regulatory Compliance:

• Provides procedural support to applicable staff as needed; maintains a sterile environment as appropriate.
• Assures that all procedural instrumentation is cleaned or disposed of as per policy.
• Participates in the Compliance and Performance Improvement program to maintain or improve the quality of patient care.

People/Communications:

• Participates as a member of the interdisciplinary team to develop and implement a patient directed individualized plan of care and to assure the availability of information to team members.
• Provides direction and supervision to LPNs, CNAs, Unit Secretaries, and Volunteers to maintain quality care and to maintain a safe working environment.
• Trains, assists, and evaluates staff in department as appropriate to maintain the effective functioning.
• Ensures that there is an initial consult on all new scheduled patients and a subsequent visit is deemed necessary.
• Participates in patient follow up, particularly after procedures have been performed or significant changes in medical management have been initiated.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

The Registered Nurse (RN) provides quality nursing care via nursing process, patient and family education, and documentation.

Supervisory Responsibilities: 

The RN is responsible for supervising LPNs, CNAs, Unit Secretaries, and Volunteers.

Experience Requirements 

The RN must have at least one year of staff nurse experience in a comparable setting/unit. Hospice and/or palliative care experience is strongly preferred. 

Education Requirements:

The RN must have at least a Diploma or Associates degree in Nursing from an accredited nursing  program.

Required Certificates and/or Licenses:

The RN must have licensure from the governing body for practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia, based on the state/jurisdiction of practice; or licensure from compact state. Healthcare Provider BLS (CPR) is required to practice in State of Maryland and the District of Columbia.

Essential Duties and Responsibilities:

Quality Provision of Services:    

• Provides quality nursing care to patients by initiating and maintaining the nursing process.
• Provides patient and family education to maintain quality care, to decrease patient and family anxiety.
• Documents in appropriate chart and forms in an accurate and timely manner to provide a written record of assessments, plan of care and to assure the availability of information to team members.
• Keeps knowledge base and skill levels current to assure quality patient care and professional growth.
• Responsible for the order, receipt, storage and maintaining adequate pharmaceuticals inventory and stock materials necessary in the CPPC. Ensure all supplies are ordered through approved Capital Caring Health Vendors eg. Medline.

Organizational/Regulatory Compliance:

• Provides procedural support to applicable staff as needed; maintains a sterile environment as appropriate.
• Assures that all procedural instrumentation is cleaned or disposed of as per policy.
• Participates in the Compliance and Performance Improvement program to maintain or improve the quality of patient care.

People/Communications:

• Participates as a member of the interdisciplinary team to develop and implement a patient directed individualized plan of care and to assure the availability of information to team members.
• Provides direction and supervision to LPNs, CNAs, Unit Secretaries, and Volunteers to maintain quality care and to maintain a safe working environment.
• Trains, assists, and evaluates staff in department as appropriate to maintain the effective functioning.
• Ensures that there is an initial consult on all new scheduled patients and a subsequent visit is deemed necessary.
• Participates in patient follow up, particularly after procedures have been performed or significant changes in medical management have been initiated.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Experience/Education Requirements:

• The Housekeeper must have previous hospital or hotel housekeeping experience.
• High school diploma or GED required.

Essential Duties and Responsibilities:

Quality Provision of Services:
1. According to posted instructions, and on call/substitute basis, cleans patients’ rooms, baths and
shower room; nurses’ station and kitchen; offices, library, meditation room, staff bathroom,
handicapped bathroom, public rooms, corridors, stairwell down to ground floor, and outside
entrances.
2. According to posting instructions, and on call/substitute basis, cleans administrative offices,
cafeteria, restrooms, corridors and conference rooms.
3. Records completed jobs on work order form so that no task is omitted and so that the
supervisor can easily check to see if a particular task has been done.
4. Maintains hard floors.
5. Mixes and dispenses solutions according to posted instructions to avoid accidents with
hazardous materials.
6. Assists with cleaning of patient room as needed.

Organization/Regulatory Compliance:
1. Immediately reports and documents all spills according to hazardous material (safety)
guidelines and OSHA regulations to protect themselves, other staff, patients, and families from
any potentially infectious or hazardous materials.
2. Attends mandatory safety program (annually).
3. Follows standard precautions unless otherwise indicated for isolation terminal cleaning and maintain infection control standards.
4. Attends mandatory infection control training (annually).

People/Communications:
1. Reports inoperable, malfunctioning, equipment, or unsafe issues to the maintenance department
2. As directed, cooperates with maintenance staff in deep cleaning of the facility.
3. Works cooperatively with other departments to accomplish goals.

Financial Stewardship:
1. Achieves expected productivity standard as defined by the organization and in alignment with
best practices/the Capital Caring Health model.
2. Monitors and tracks the usage of supplies and materials in a responsible cost- effective manner.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

The Registered Nurse (RN) provides quality nursing care via nursing process, patient and family education, and documentation.

Supervisory Responsibilities: 

The RN is responsible for supervising LPNs, CNAs, Unit Secretaries, and Volunteers.

Experience Requirements 

The RN must have at least one year of staff nurse experience in a comparable setting/unit. Hospice and/or palliative care experience is strongly preferred. 

Education Requirements:

The RN must have at least a Diploma or Associates degree in Nursing from an accredited nursing  program.

Required Certificates and/or Licenses:

The RN must have licensure from the governing body for practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia, based on the state/jurisdiction of practice; or licensure from compact state. Healthcare Provider BLS (CPR) is required to practice in State of Maryland and the District of Columbia.

Essential Duties and Responsibilities:

Quality Provision of Services:    

• Provides quality nursing care to patients by initiating and maintaining the nursing process.
• Provides patient and family education to maintain quality care, to decrease patient and family anxiety.
• Documents in appropriate chart and forms in an accurate and timely manner to provide a written record of assessments, plan of care and to assure the availability of information to team members.
• Keeps knowledge base and skill levels current to assure quality patient care and professional growth.
• Responsible for the order, receipt, storage and maintaining adequate pharmaceuticals inventory and stock materials necessary in the CPPC. Ensure all supplies are ordered through approved Capital Caring Health Vendors eg. Medline.

Organizational/Regulatory Compliance:

• Provides procedural support to applicable staff as needed; maintains a sterile environment as appropriate.
• Assures that all procedural instrumentation is cleaned or disposed of as per policy.
• Participates in the Compliance and Performance Improvement program to maintain or improve the quality of patient care.

People/Communications:

• Participates as a member of the interdisciplinary team to develop and implement a patient directed individualized plan of care and to assure the availability of information to team members.
• Provides direction and supervision to LPNs, CNAs, Unit Secretaries, and Volunteers to maintain quality care and to maintain a safe working environment.
• Trains, assists, and evaluates staff in department as appropriate to maintain the effective functioning.
• Ensures that there is an initial consult on all new scheduled patients and a subsequent visit is deemed necessary.
• Participates in patient follow up, particularly after procedures have been performed or significant changes in medical management have been initiated.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Full time home care Social Worker on the Prince William/Fauquier team

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

The Registered Nurse (RN) provides quality nursing care via nursing process, patient and family education, and documentation.

Supervisory Responsibilities: 

The RN is responsible for supervising LPNs, CNAs, Unit Secretaries, and Volunteers.

Experience Requirements 

The RN must have at least one year of staff nurse experience in a comparable setting/unit. Hospice and/or palliative care experience is strongly preferred. 

Education Requirements:

The RN must have at least a Diploma or Associates degree in Nursing from an accredited nursing  program.

Required Certificates and/or Licenses:

The RN must have licensure from the governing body for practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia, based on the state/jurisdiction of practice; or licensure from compact state. Healthcare Provider BLS (CPR) is required to practice in State of Maryland and the District of Columbia.

Essential Duties and Responsibilities:

Quality Provision of Services:    

• Provides quality nursing care to patients by initiating and maintaining the nursing process.
• Provides patient and family education to maintain quality care, to decrease patient and family anxiety.
• Documents in appropriate chart and forms in an accurate and timely manner to provide a written record of assessments, plan of care and to assure the availability of information to team members.
• Keeps knowledge base and skill levels current to assure quality patient care and professional growth.
• Responsible for the order, receipt, storage and maintaining adequate pharmaceuticals inventory and stock materials necessary in the CPPC. Ensure all supplies are ordered through approved Capital Caring Health Vendors eg. Medline.

Organizational/Regulatory Compliance:

• Provides procedural support to applicable staff as needed; maintains a sterile environment as appropriate.
• Assures that all procedural instrumentation is cleaned or disposed of as per policy.
• Participates in the Compliance and Performance Improvement program to maintain or improve the quality of patient care.

People/Communications:

• Participates as a member of the interdisciplinary team to develop and implement a patient directed individualized plan of care and to assure the availability of information to team members.
• Provides direction and supervision to LPNs, CNAs, Unit Secretaries, and Volunteers to maintain quality care and to maintain a safe working environment.
• Trains, assists, and evaluates staff in department as appropriate to maintain the effective functioning.
• Ensures that there is an initial consult on all new scheduled patients and a subsequent visit is deemed necessary.
• Participates in patient follow up, particularly after procedures have been performed or significant changes in medical management have been initiated.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:

Under the direct supervision of a Registered Nurse, the IPU Certified Nursing Assistant (CNA) I
provides a central role in the inpatient units and on the hospice and palliative care teams, not only
providing personal care for the patient and assisting with activities of daily living but demonstrating
competencies specific to enhancing the quality of life for patients and their families facing progressive, life-limiting illnesses. The CNA I function in a supportive relationship to professional disciplines and may function as an extension of these professional services with written instructions, appropriate supervision and specialized hospice training.

Experience Requirements

The CNA I must have previous experience as a Nursing Assistant. Personal care experience is 
preferred. To be considered, the CNA I cannot have a lapse of 24 consecutive months where the aide 
has not provided services for compensation on their record.

Education Requirements

The CNA I must have at least a certificate of completion from an approved Nurse Aide training 
Program. In addition, registration is required by the appropriate Board of Nursing as a Certified 
Nursing Assistant. 

Overall Skills

The ability to demonstrate superlative oral and written communication skills as well as ability to 
organize and manage projects within defined timeframe and budget; work both independently and as 
part of a team; demonstrate excellent interpersonal and collaborative; demonstrate organizational skills with ability to delegate and follow up; manage multiple tasks and stressful situations with a positive attitude; demonstrate a strong work ethic and attention to detail; perform a thorough nursing assessment. 

Physical/Mental/Emotional Skills

The ability to possess exceptional leadership skills, including a faculty for conceptual thinking, peer 
motivation, problem solving, and who can demonstrate initiative, follow-up and follow-through; work 
in a fast paced environment utilizing tact, patience, and diplomacy; work independently; resolve 
conflict and be comfortable with conflict resolution and management; facilitate the development of 
trusting relationships and partnerships with physicians, payers, patients and co-workers; maintain a 
positive public image for Capital Caring Health by dealing with patients and employees; communicate respectfully, openly, honestly and directly; display comfortably with possible blood, bodily fluid, communicable diseases, and etc. exposure; push and pull heavy objects; display a full range of body motion including handling and lifting patients; serve as coach, mentor and a positive role model; drive long distances, on a tight schedule, sometimes in heavy traffic; provide physical care to patients;. 

Technological Skills

The ability to learn and efficiently use patient health information systems and demonstrate proficiency in Microsoft Office and internet browsers. 

Reasoning Ability

The ability to apply common sense understanding to carry out instructions furnished in written or oral form and deal with problems involving several concrete variables in standardized situations. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; taste or smell and push, pull, lift/carry 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to drive distances including freeways and mountains when necessary.\

Work Environment

The work environment characteristics are representative of those an employee would normally 
encounter while performing the essential functions of this job in an office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in business office with computers, printers, copy/fax machines and telephones. The noise level in the work environment is usually light to moderate. The environmental conditions are that of what is to be expected in a temperature-controlled building. Occasionally required to drive to alternate work locations.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

The Registered Nurse (RN) provides quality nursing care via nursing process, patient and family education, and documentation.

Supervisory Responsibilities: 

The RN is responsible for supervising LPNs, CNAs, Unit Secretaries, and Volunteers.

Experience Requirements 

The RN must have at least one year of staff nurse experience in a comparable setting/unit. Hospice and/or palliative care experience is strongly preferred. 

Education Requirements:

The RN must have at least a Diploma or Associates degree in Nursing from an accredited nursing  program.

Required Certificates and/or Licenses:

The RN must have licensure from the governing body for practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia, based on the state/jurisdiction of practice; or licensure from compact state. Healthcare Provider BLS (CPR) is required to practice in State of Maryland and the District of Columbia.

Essential Duties and Responsibilities:

Quality Provision of Services:    

• Provides quality nursing care to patients by initiating and maintaining the nursing process.
• Provides patient and family education to maintain quality care, to decrease patient and family anxiety.
• Documents in appropriate chart and forms in an accurate and timely manner to provide a written record of assessments, plan of care and to assure the availability of information to team members.
• Keeps knowledge base and skill levels current to assure quality patient care and professional growth.
• Responsible for the order, receipt, storage and maintaining adequate pharmaceuticals inventory and stock materials necessary in the CPPC. Ensure all supplies are ordered through approved Capital Caring Health Vendors eg. Medline.

Organizational/Regulatory Compliance:

• Provides procedural support to applicable staff as needed; maintains a sterile environment as appropriate.
• Assures that all procedural instrumentation is cleaned or disposed of as per policy.
• Participates in the Compliance and Performance Improvement program to maintain or improve the quality of patient care.

People/Communications:

• Participates as a member of the interdisciplinary team to develop and implement a patient directed individualized plan of care and to assure the availability of information to team members.
• Provides direction and supervision to LPNs, CNAs, Unit Secretaries, and Volunteers to maintain quality care and to maintain a safe working environment.
• Trains, assists, and evaluates staff in department as appropriate to maintain the effective functioning.
• Ensures that there is an initial consult on all new scheduled patients and a subsequent visit is deemed necessary.
• Participates in patient follow up, particularly after procedures have been performed or significant changes in medical management have been initiated.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:

Under the direct supervision of a Registered Nurse, the IPU Certified Nursing Assistant (CNA) I
provides a central role in the inpatient units and on the hospice and palliative care teams, not only
providing personal care for the patient and assisting with activities of daily living but demonstrating
competencies specific to enhancing the quality of life for patients and their families facing progressive, life-limiting illnesses. The CNA I function in a supportive relationship to professional disciplines and may function as an extension of these professional services with written instructions, appropriate supervision and specialized hospice training.

Experience Requirements

The CNA I must have previous experience as a Nursing Assistant. Personal care experience is 
preferred. To be considered, the CNA I cannot have a lapse of 24 consecutive months where the aide 
has not provided services for compensation on their record.

Education Requirements

The CNA I must have at least a certificate of completion from an approved Nurse Aide training 
Program. In addition, registration is required by the appropriate Board of Nursing as a Certified 
Nursing Assistant. 

Overall Skills

The ability to demonstrate superlative oral and written communication skills as well as ability to 
organize and manage projects within defined timeframe and budget; work both independently and as 
part of a team; demonstrate excellent interpersonal and collaborative; demonstrate organizational skills with ability to delegate and follow up; manage multiple tasks and stressful situations with a positive attitude; demonstrate a strong work ethic and attention to detail; perform a thorough nursing assessment. 

Physical/Mental/Emotional Skills

The ability to possess exceptional leadership skills, including a faculty for conceptual thinking, peer 
motivation, problem solving, and who can demonstrate initiative, follow-up and follow-through; work 
in a fast paced environment utilizing tact, patience, and diplomacy; work independently; resolve 
conflict and be comfortable with conflict resolution and management; facilitate the development of 
trusting relationships and partnerships with physicians, payers, patients and co-workers; maintain a 
positive public image for Capital Caring Health by dealing with patients and employees; communicate respectfully, openly, honestly and directly; display comfortably with possible blood, bodily fluid, communicable diseases, and etc. exposure; push and pull heavy objects; display a full range of body motion including handling and lifting patients; serve as coach, mentor and a positive role model; drive long distances, on a tight schedule, sometimes in heavy traffic; provide physical care to patients;. 

Technological Skills

The ability to learn and efficiently use patient health information systems and demonstrate proficiency in Microsoft Office and internet browsers. 

Reasoning Ability

The ability to apply common sense understanding to carry out instructions furnished in written or oral form and deal with problems involving several concrete variables in standardized situations. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; taste or smell and push, pull, lift/carry 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to drive distances including freeways and mountains when necessary.\

Work Environment

The work environment characteristics are representative of those an employee would normally 
encounter while performing the essential functions of this job in an office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in business office with computers, printers, copy/fax machines and telephones. The noise level in the work environment is usually light to moderate. The environmental conditions are that of what is to be expected in a temperature-controlled building. Occasionally required to drive to alternate work locations.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:

Under the direct supervision of a Registered Nurse, the IPU Certified Nursing Assistant (CNA) I
provides a central role in the inpatient units and on the hospice and palliative care teams, not only
providing personal care for the patient and assisting with activities of daily living but demonstrating
competencies specific to enhancing the quality of life for patients and their families facing progressive, life-limiting illnesses. The CNA I function in a supportive relationship to professional disciplines and may function as an extension of these professional services with written instructions, appropriate supervision and specialized hospice training.
Experience Requirements

The CNA I must have previous experience as a Nursing Assistant. Personal care experience is
preferred. To be considered, the CNA I cannot have a lapse of 24 consecutive months where the aide
has not provided services for compensation on their record.

Education Requirements

The CNA I must have at least a certificate of completion from an approved Nurse Aide training
Program. In addition, registration is required by the appropriate Board of Nursing as a Certified
Nursing Assistant.

Overall Skills

The ability to demonstrate superlative oral and written communication skills as well as ability to
organize and manage projects within defined timeframe and budget; work both independently and as
part of a team; demonstrate excellent interpersonal and collaborative; demonstrate organizational skills with ability to delegate and follow up; manage multiple tasks and stressful situations with a positive attitude; demonstrate a strong work ethic and attention to detail; perform a thorough nursing assessment.

Physical/Mental/Emotional Skills

The ability to possess exceptional leadership skills, including a faculty for conceptual thinking, peer
motivation, problem solving, and who can demonstrate initiative, follow-up and follow-through; work
in a fast paced environment utilizing tact, patience, and diplomacy; work independently; resolve
conflict and be comfortable with conflict resolution and management; facilitate the development of
trusting relationships and partnerships with physicians, payers, patients and co-workers; maintain a
positive public image for Capital Caring Health by dealing with patients and employees; communicate respectfully, openly, honestly and directly; display comfortably with possible blood, bodily fluid, communicable diseases, and etc. exposure; push and pull heavy objects; display a full range of body motion including handling and lifting patients; serve as coach, mentor and a positive role model; drive long distances, on a tight schedule, sometimes in heavy traffic; provide physical care to patients;.

Technological Skills

The ability to learn and efficiently use patient health information systems and demonstrate proficiency in Microsoft Office and internet browsers.

Reasoning Ability

The ability to apply common sense understanding to carry out instructions furnished in written or oral form and deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; taste or smell and push, pull, lift/carry 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to drive distances including freeways and mountains when necessary.\

Work Environment

The work environment characteristics are representative of those an employee would normally
encounter while performing the essential functions of this job in an office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in business office with computers, printers, copy/fax machines and telephones. The noise level in the work environment is usually light to moderate. The environmental conditions are that of what is to be expected in a temperature-controlled building. Occasionally required to drive to alternate work locations.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

The Client Relations Executive cultivates and maintains professional business development relationships with key accounts and referrals sources to improve patient access to care. The Client Relations Executive works collaboratively with all divisions of Capital Caring Health to support and enhance the brand by utilizing a professional business development process, including key messages, talking points and branded materials to contribute to the highest quality patient outcomes. The Client Relations Executive also serves as a key ambassador to the public for all Capital Caring Health services.

Quality Provision of Services:   

In conjunction with their Area Manager of Patient Advocacy and Regional Executive Director, the Client Relations Executive develops, implements and reports on a systematic plan of business development and education, within an assigned territory, designed to stimulate timely referrals, heightened broader awareness, and, ultimately, increase the number of patients served by Capital Caring Health.

Collaborates with other Capital Caring Health divisions to execute the territory business plan and establish or maintain relationships with all members of the senior healthcare continuum and all other 3rd party payors, engaging Capital Caring Health leadership as appropriate and where needed.

Collaborates with other Capital Caring Health divisions to execute the territory business plan and establish or maintain relationships with all other potentially high-yield civic, business and faith-based organizations, engaging Capital Caring Health leadership as appropriate and where needed.

Identifies and facilitates opportunities to develop new hospital and long-term care facility contracts, engaging Capital Caring Health leadership as appropriate and where needed.

Works collaboratively with all Capital Caring Health divisions to orient and educate all referral sources, on how to best determine why, when, and how to utilize Capital Caring Health services, including physician billing procedures to increase patient access, engaging Capital Caring Health leadership as appropriate and where needed.

Utilizes the current customer relationship management (CRM) software or documentation process to maintain account profiles, producing regular reports regarding market activity and results in a timely fashion.

Supports and participates in Capital Caring Health online and social media activities as determined necessary by Capital Caring Health leadership and the Marketing and Communications Department.

As a back-up to the front-line Start of Care Team, demonstrates competence to conduct consent signing, meeting all-staff documentation requirements when and as determined necessary by Capital Caring Health leadership.

Supports and assists in the facilitation of cause-related community events to foster positive community relationships, nurture professional and community volunteers, generate ownership and understanding of our nonprofit mission, and deliver philanthropy dollars.

Identifies and engages with Healthcare Community Advisory Councils within their territory to establish Capital Caring Health as an industry thought leader.

Organization/Regulatory Compliance:

Ensures confidentiality of patient, client, business and donor information and always maintains professionalism.

Seeks out and participates in professional growth, educational and networking opportunities that foster personal and organizational compliance through business development efforts. 

Meets or exceeds defined referral, admission and census goals.

Works with the Capital Caring Health CRM or documentation system to keep all accounts and contacts, business development notes and expenses updated and immediately available for organizational use and compliance.

People/Communications:

Collaborates with all divisions of Capital Caring Health to implement the Integrated Marketing and Communications Plan, leading the external business development efforts.

Represents Capital Caring Health providing responsive, courteous and respectful communication, exhibiting excellent service for all Capital Caring Health relationships.

As a secondary resource, provides support and facilitates service recovery efforts collaborating with all other Capital Caring Health divisions to execute a plan for success engaging Capital Caring Health leadership as appropriate and where needed. 

Effectively plans and delivers positive, professional presentations that are brand-approved by Capital Caring Health Business Development and Marketing leadership. This includes wearing appropriate business attire, using professional language, and being courteous, through a professional business development market approach.   

Financial Stewardship:

Achieves productivity standards as defined by the organization and in alignment with best practices to achieve an appropriate return on investment (ROI).

Is always prudent in the use of Capital Caring Health resources.

Seeks creative ways to achieve better and higher quality results economically, after obtaining business development and operational leadership approval.

Experience Requirements

The Client Relations Executive must have at least 3 years of professional business development experience in an allied healthcare organization, with a strong preference for experience in a hospital, long term care, assisted living, in home care, or pharmaceutical environment.  Interest, knowledge and a passion for the hospice and palliative care field is preferred.  Other equivalent business development experience working in the post-acute environment and/or with payor source environments will be considered.

Education Requirements:

A Bachelor’s Degree in Business, Marketing or related field is strongly preferred, but not required.  Documented equivalent healthcare industry business development experience may also be considered.

Required Certificates and/or Licenses:

N/A

Overall Skills:

The ability to demonstrate excellent oral and written communication skills, in English, as well as an ability to organize and manage duties of the position within a defined timeframe and budget as required; work both independently and contribute as part of a team demonstrating excellent interpersonal and collaborative communication skills, organizational skills and the ability to manage multiple tasks to execute a territory business development plan; demonstrate a strong work ethic, present well, and have an ability to communicate effectively with various levels of management, peers, vendors, and the public, within their market.

Physical/Mental/Emotional Skills:

The ability to see, hear, grasp, lift, speak, sit and walk or otherwise perform essential functions of the position with or without reasonable accommodations;  have the mental and emotional ability, and maturity to work with death and the dying;  possess customer service skills and flexibility to work with individuals under stress, in a fast paced and quickly changing environment, while under pressure to meet deadlines, and effectively recognize and appreciate diversity in the workplace.

Technological Skills:

The ability to demonstrate proficiency with Microsoft Word, Excel, Power Point, Outlook and/or other similar software packages and an appropriate CRM suite used to manage business development contacts and relationships.

Reasoning Ability:

The ability to apply common sense understanding to carry out instructions furnished in written or oral form and deal with problems involving several concrete variables in standardized situations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; taste or smell and push, pull, lift/carry up to 35 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

The work environment characteristics are representative of those an employee would normally encounter while performing the essential functions of this job in an office or in the field conducting business development activities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in a business office with computers, printers, copy/fax machines and telephones. The noise level in the work environment is usually light to moderate. The environmental conditions are that of what is to be expected in a temperature-controlled building.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:

The Registered Nurse (RN) Case Manager provides, coordinates, teaches and supervises the nursing
care of Hospice patients and families/caregivers. Working in collaboration with other members of the
interdisciplinary team/group, the RN Case Manager plans and manages the nursing component of the hospice caseload. The RN Case Manager makes initial and ongoing nursing assessments, judgments and treatment decisions based on patient and family/caregiver needs and wishes and in accordance with her/his professional skills.

Supervisory Responsibilities

The RN Case Manager is responsible for supervising LPNs, CNAs, and Patient Care Volunteers.
 

Experience Requirements

The RN Case Manager must have at least one year of staff nurse experience in a comparable 
setting/unit. Hospice and/or palliative care experience is strongly preferred.

Education Requirements

The RN Case Manager must have a degree in Nursing from an accredited nursing program. A BSN 
degree is preferred. 

Required Certifications and/or Licenses

The RN must have licensure from the governing body for practice for the District of 
Columbia, State of Maryland, and/or the Commonwealth of Virginia, based on the 
state/jurisdiction of practice; or licensure from compact state. Healthcare Provider BLS (CPR) 
is required to practice in the State of Maryland and the District of Columbia. A CHPN 
certification is a plus.

Overall Skills

The ability to demonstrate superlative oral and written communication skills as well as ability to 
organize and manage projects within defined timeframe and budget; work both independently and as 
part of a team; demonstrate excellent interpersonal and collaborative; demonstrate organizational skills with ability to delegate and follow up; manage multiple tasks and stressful situations with a positive attitude; demonstrate a strong work ethic and attention to detail; perform a thorough (telephonic) nursing assessment; recognize stress caused by working with dying patients and their families and seek to reduce stress through available support and personal resources; professionally manage highly confidential information.

Physical/Mental/Emotional Skills

The ability to possess exceptional skills, including a faculty for conceptual thinking, peer motivation, 
problem solving, and who can demonstrate initiative, follow-up and follow-through; work in a fast 
paced environment utilizing tact, patience, and diplomacy; work independently; resolve conflict and be comfortable with conflict resolution and management; facilitate the development of trusting 
relationships and partnerships with physicians, payers, patients and co-workers; maintain a positive 
public image for Capital Caring Health by dealing with patients and employees; communicate 
respectfully, openly, honestly and directly; display comfortably with possible blood, bodily fluid, 
communicable diseases, and etc. exposure; push and pull heavy objects; display a full range of body 
motion including handling and lifting patients; serve as coach, mentor and a positive role model; drive
long distances, on a tight schedule, sometimes in heavy traffic; provide physical care to patients.

Technological Skills

The ability to input and manage data in patient health information systems and demonstrate proficiency in Microsoft Office and internet browsers.

Reasoning Ability

The ability to apply common sense understanding to carry out instructions furnished in written or oral form and deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is required to stand; walk; bend, stoop, and reach; use hands and fingers to handle, or feel; reach with hands and arms; demonstrate manual dexterity to operate medical devices/equipment and perform procedures, also to operate keyboards, laptops, and phones, should be able to taste or smell; and push, pull, lift/carry 50 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics are representative of those an employee would normally 
encounter while performing the essential functions of this job in an office. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in a business office with computers, printers, copy/fax machines and telephones. The noise level in the work environment is usually light to moderate. The environmental conditions are that of what is to be expected in a temperature-controlled building. 

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role

The Admissions Registered Nurse (RN) in accordance with public health nursing standards, practices, and policies, will provide and arrange for Hospice care for patients/families, in a collaborative relationship, with other members of the interdisciplinary team. The Admission Nurse makes initial nursing assessments, judgments and treatment decisions based on patient/family needs and wishes in accordance with professional skills.

Supervisory Responsibilities:

The Admissions RN is responsible for supervising LPNs, CNAs, Unit Secretaries, and Volunteers.

Experience Requirements:

The RN must have at least two years of public health/community health, med surg or related nursing experience. Experience in home care, hospice, and/or oncology nursing preferred.

Education Requirements:

The RN must have at least a Diploma or Associates degree in Nursing from an accredited nursing program. BSN preferred.

Required Certificates and/or Licenses:

The RN must have licensure from the governing body for practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia, based on the state/jurisdiction of practice; or licensure from the compact state. Healthcare Provider BLS (CPR) is required to practice in State of Maryland and the District of Columbia.

Essential Duties & Responsibilities:

Quality Provision of Services:

• Initiates appropriate referrals to other disciplines and/or community.
• Implements approved emergency medications appropriately and effectively.
• Initiates preventive and rehabilitative nursing procedures to maximize quality of life.
• Functions as a member of the regional and admissions team by demonstrating flexibility in work schedules and shared responsibility for delivery of care.
• In collaboration with the Clinical Supervisor and Executive Director, conducts orientation, teaching, mentoring, and training or supervision of the orientation and training of Hospice employees and volunteers assigned to the clinical service.
• Participates in quality improvement activities, QUAPI program and hospice sponsored inservice training. Serves on committees or teams as approved by the clinical manager.
• Assumes responsibility for own professional growth and development in order to improve, maintain and develop new skills by participating in ongoing education and maintaining knowledge of current nursing practice through journals, literature review, etc.
• Evaluates own needs for support and uses identified system(s) to meet the need.

Organizational/Regulatory Compliance:

• Explains hospice philosophy, goals, and services to patients and families to ensure their understanding of Capital Caring Health's program.
• With Team Social Worker, when present, secures admission to Capital Caring Health.
• Chooses appropriate Hospice program to best meet patient/family needs.
• Initiates the patient's plan of care in accordance with nursing needs specified in the approved plan of treatment an din collaboration with patient/family, primary physician and other members of the interdisciplinary team. Identifies problems, goals, and interventions.
• Uses the nursing process to meet the needs of the patient/family. Develops a plan of care with the patient/family and the other members of the interdisciplinary team.
• Documents care provided into the medical record, including clinical information, nursing services delivered, communications and physicians orders in a timely manner using appropriate forms/formats according to Capital Caring Health policies/procedures.
• Teaches and supervises the teaching of family/household members/persons who are responsible for assisting the patient with his/her nursing or personal care needs to empower them to meet the patient's needs.
• Prepares and coordinates clinical notes on nursing services delivered in order to document care into the medical record.
• Delivers, or supervises the delivery of, skilled nursing services as outlined in the plan of care with focus on palliative, preventive, and rehabilitative nursing care and according to Hospice policies/procedures.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:

The Hospice Social Worker provides a wide variety of services to patients/caregivers/families in accordance with the individualized plan of care. The Social Worker actively participates in coordination of all aspects of the patient’s care in accordance with current professional standards and practice. The Social Worker’s expertise lies in identifying and addressing the emotional and biopsychosocial needs in advanced illness at end of life.

Supervisory Responsibilities

The Social Worker will only perform Supervisory duties when recommended and educated to do so by 
organizational leadership. Staff who are eligible to provide Clinical Supervision will perform that 
function when mutually agreed upon.

Experience

The Social Worker must have at least 2 years of Master's level Social Work experience in an interdisciplinary or health care setting.

Education Requirements

The Social Worker must have a minimum Master’s degree in Social Work (MSW) from a Social Work accredited school. 

Required Certificates and/or Licenses

The Social Worker must have appropriate licensure from the governing body for practice from the 
applicable state: District of Columbia, State of Maryland, and/or the Commonwealth of Virginia.

Overall Skills

The Hospice Social Worker should possess superlative oral and written communication skills as well 
as the ability to organize and manage competing patient needs; work both independently and as part of a team; demonstrate excellent interpersonal and collaborative skills; manage multiple tasks and 
stressful situations with a positive attitude; demonstrate a strong work ethic and attention to detail; 
demonstrate skills in psychosocial assessment, crisis intervention and counseling; demonstrate and 
applies knowledge of theoretical basis to social work practice; advocate for patient/family/caregiver
across settings; conduct effective community education that enhances understanding of end of life 
care; demonstrate knowledge of and sensitivity to issues of grief and loss.

Physical/Mental/Emotional Skills

The Hospice Social Worker should possess exceptional leadership skills, including a faculty for 
conceptual thinking, peer motivation, problem solving, and demonstrated initiative, follow-up and 
follow-through; work in a fast paced environment utilizing tact, patience, and diplomacy; work 
independently; resolve conflict and be comfortable with conflict resolution and management; facilitate the development of trusting relationships and partnerships with physicians, payers, patients and coworkers; maintain a positive public image for Capital Caring Health through interactions with patients and employees; communicate respectfully, openly, honestly and directly; push and pull heavy objects; serve as coach, mentor and a positive role model; drive extensively and navigate to new customer locations, on a tight schedule, sometimes in heavy traffic.

Technological Skills

The ability to demonstrate proficiency in Microsoft Office and internet browsers and effectively utilize patient health information systems.

Reasoning Ability

The ability to apply common sense understanding to carry out instructions furnished in written or oral form and deal with problems of various levels of complexity.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is often required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; taste or smell and push, pull, lift/carry 50 lbs. Specific vision abilities required by this job include close vision, distance vision, eripheral vision, depth perception, and ability to adjust focus; effectively manage work related stress and maintain consistent customer service focus skills. 

Work Environment

The work environment characteristics for Social Workers is dependent upon their primary role and 
subject to great variability as many staff will travel daily to see patients in their homes; whereas other staff will travel to facilities to visit patients. This creates increased exposure to variable work 
environments that could potentially be uncomfortable for staff, to include: temperature fluctuations, 
unclean living environments, increased volume, and other unforeseen challenges. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the essential functions. All staff will have access to regional business office space with computers, printers, copy/fax machines and telephones. The expected noise level in the office work environment is usually light to moderate. When in the office environment conditions are that of what is to be expected in a temperature-controlled building.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

The Registered Nurse (RN) provides quality nursing care via nursing process, patient and family education, and documentation.

Supervisory Responsibilities: 

The RN is responsible for supervising LPNs, CNAs, Unit Secretaries, and Volunteers.

Experience Requirements 

The RN must have at least one year of staff nurse experience in a comparable setting/unit. Hospice and/or palliative care experience is strongly preferred. 

Education Requirements:

The RN must have at least a Diploma or Associates degree in Nursing from an accredited nursing  program.

Required Certificates and/or Licenses:

The RN must have licensure from the governing body for practice for the District of Columbia, State of Maryland, and/or the Commonwealth of Virginia, based on the state/jurisdiction of practice; or licensure from compact state. Healthcare Provider BLS (CPR) is required to practice in State of Maryland and the District of Columbia.

Essential Duties and Responsibilities:

Quality Provision of Services:    

• Provides quality nursing care to patients by initiating and maintaining the nursing process.
• Provides patient and family education to maintain quality care, to decrease patient and family anxiety.
• Documents in appropriate chart and forms in an accurate and timely manner to provide a written record of assessments, plan of care and to assure the availability of information to team members.
• Keeps knowledge base and skill levels current to assure quality patient care and professional growth.
• Responsible for the order, receipt, storage and maintaining adequate pharmaceuticals inventory and stock materials necessary in the CPPC. Ensure all supplies are ordered through approved Capital Caring Health Vendors eg. Medline.

Organizational/Regulatory Compliance:

• Provides procedural support to applicable staff as needed; maintains a sterile environment as appropriate.
• Assures that all procedural instrumentation is cleaned or disposed of as per policy.
• Participates in the Compliance and Performance Improvement program to maintain or improve the quality of patient care.

People/Communications:

• Participates as a member of the interdisciplinary team to develop and implement a patient directed individualized plan of care and to assure the availability of information to team members.
• Provides direction and supervision to LPNs, CNAs, Unit Secretaries, and Volunteers to maintain quality care and to maintain a safe working environment.
• Trains, assists, and evaluates staff in department as appropriate to maintain the effective functioning.
• Ensures that there is an initial consult on all new scheduled patients and a subsequent visit is deemed necessary.
• Participates in patient follow up, particularly after procedures have been performed or significant changes in medical management have been initiated.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.