Total 44 job vacancies by Brook Street

Our client is looking for experienced customer service adviser's to join their market leading boiler team to provide first class customer service to their extensive customer base.

Hours: 39.5 hours per week, Shift work between 8am - 6pm Monday to Friday, 8am - 3pm Saturday, 8am - 12pm Sunday

You will be dealing with customers who contact our client via telephone, email, SMS live chat or WhatsApp to arrange engineer visits. You will gain an understanding of each customer's situation, spotting potential opportunities to deliver excellent customer service. Working in line with Contact Centre processes and targets to ensure a professional service is provided at all levels.

Minimum Requirements: Proven customer service skills. GCSE Grade 4 or equivalent in English. A solid understanding of Microsoft applications and web-based platforms. Previous contact centre experience is desirable.

Rewards and Benefits

Comprehensive 4-week training period

Annual bonus scheme

25 days annual leave. You may be required to work bank holidays, if so, you will receive a day in lieu.

A generous pension scheme, the employee pays 1% and the company contributes 7%

An employee assistance programme, free flu jabs and eye tests

Subsidised bistro and coffee shop on site

Employee benefits hub

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Housing Support Worker
Location: Buxton
Pay: £11.44-£12.31
Contract: Temporary

Nature Of Temporary Work
Brook Street Social Care will, at all times during your employment, use reasonable endeavours to allocate you to suitable assignments. Your hours of work may vary from one assignment to another, and you will be advised of the expected hours for each assignment. There may also be occasions when no work is available.

Why Work For Brook Street Social Care?
For your hard work and commitment, you will be paid an hourly rate between £11.44-£12.31 (depending on your assignment), a committed team of consultants to do everything we can to meet your needs as an employee, and a very desirable employee package which includes; enhanced annual leave based off the hours worked, enhanced sickness pay based on your length of service, access to our National Wellbeing Lead and Wellbeing Champions, team initiatives, eye-care employee benefits service, personal development including free training, optional overtime, refer a friend scheme, a passion about our EDI strategies, work place pension, social media posts to celebrate achievements, maternity and paternity entitlements, and so much more!

Overview Of The Role
You will be working both within a hostel setting, but also depending on the assignment, out in the community. You will support those at risk of homelessness, those suffering with their mental health, those struggling with substance misuse, or even ex-offenders. You will be responsible for ensuring their safety, as well as your own and the staff around you. Whether they need emotional support, help applying for housing benefits, or just someone to talk to, you will be there to support.

Required Experience
As this is a temporary role, and usually providing last-minute cover, you will be expected to hit the ground running. Previous experience working with vulnerable people within a similar setting will be essential.

Is your current role related?
Criminal Justice, Police, Prison & Probation, Children & Young People's services - if you work with ex-offenders, or supporting those at risk of re-offending, or if you work with young people or young adults who have experience of gang violence, or are care leavers, please do apply!

YOUR Journey With Brook Street Social Care
1st Stage - Shortlisting & Pre-Screening
In this stage I will personally review your CV, and then invite you for a telephone conversation, where will discuss your right to work, work history, suitability for the role, and any questions you may have.

2nd Stage - Compliance
In this stage, our compliance team will reach out to you to ensure the necessary checks are made, to ensure you are safe and ready to start. This will include a DBS and reference check, and proof of right to work. Your start date and employment will depend on those listed.

3rd Stage - Formal Interview
In some cases, hiring managers will still want to conduct a formal interview, to see if you would fit into their team, and for you to see if you would want to work in theirs.

4th Stage - Starting
Should you be successful in your interview, or able to start one without an interview, you will be your assignment details, including location, date, time, pay, and duties & responsibilities. The following day, your consultant will reach out to you to discuss how your first shift went, and if you would like to continue.

If you want to help make a difference to service users, and also your career, click 'apply now', or for more information call 0121 480 8217 to speak to Samuel

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Our client is based in Derby City Centre and offers a great opportunity to work within the courts and gain experience

The role is temporary expected to run until the end of March 2025, with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday.

The pay rate is £11.44 per hour and you will receive holiday accrual/pay and pension scheme

Successful applicants would primarily be ushering within the court

Duties may include but not be limited to

* Greeting members of the public

* Liaising with judiciary, witnesses, jurors and other court users with professionalism

* Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials

* Walking jurors to and from court whilst remaining socially distanced

* Preparation of court rooms

* Providing support to all users of the courts, for whom it may be their first time.

* Filing

* Post room duties

Ideal candidates will be confident, enjoy interacting with a variety of court users. You will have excellent customer service skills and a passion to help people

Our client requires the following skills

* Good strong basic admin experience

* Good working knowledge of Microsoft word, excel and outlook

* Excellent communication skills both written and verbal

* Ability to remain calm in potentially difficult situations

* Ability to remain professional at all time and converse with a variety of court users

* Excellent customer service skills

Full training will be given, starting you off with the basics as well as meeting and greeting. Once fully trained, you will then work in the Nottingham Crown Courts.

Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Housing Support Worker
Salary: £26,544
Location: Long Eaton
Hours: 33 hours / 2 sleeps
Shift Breakdown: 9:45am-12am - sleep-in - 7:30am-10:45am - finish shift, on a 3-week rolling rota
Essential - you will not be considered should you not hold a UK Driving Licence

Are you looking for a new role that will give you variety and a sense of achievement?
I am looking for a Housing Support Worker who has a background in supporting adults who are homeless or at risk of becoming homeless. You will become part of an amazing team who will support service users in their journey to allow them to live independently and re-engage within the community. If this sounds like the role for you, I would love to hear from YOU today!

I am in partnership and collaborating with a fantastic national client who are a registered care and support charity, who specialise in delivering homes, services, and innovation for the most disadvantaged communities in the country and provide support to vulnerable adults. They aim to provide the very best service, and they would love YOUR help to continue that vision.

Salary and Benefits
For your hard work and commitment, you will be paid a salary between £26,544, and a very desirable employee package which includes; enhanced annual leave of 35 days, enhanced sickness pay based on your length of service, flexibility surrounding hybrid working, access to our National Wellbeing Lead and Wellbeing Champions, Employee Assistance Programme, team initiatives, pay-care employee benefits service, personal development, optional overtime, refer a friend scheme, passion about EDI strategies, work place pension, social media posts to celebrate achievements, and much more!

Overview of the Role
The client is looking for a full-time Housing Support Worker to provide person centred support to customers, reporting any safeguarding concerns in line with policy and procedure. To support customers with life skills and empower them to make a positive contribution to society and become self-sufficient; this includes recording case studies that reflect achievements of outcomes.

Key Responsibilities:
Providing a flexible, responsive service which operates in a timely and person-centred manner
Signposting customers to relevant sources of information, support, guidance, and advice
Effectively working in partnership with external agencies for the benefit of customers
Completing and following clear risk assessments, and adhering to the organisations Health and Safety Policy
Completing and maintaining accurate records in line with the requirements (including detailed support plans, risk assessments and regular checks).

Required Experience
Experience supporting people sustain their tenancies, working with vulnerable people who have been subject to homelessness or substance misuse

Is your current role related?
If you are interested in this position, and you come from the following areas and job roles, I would LOVE to talk to you too!
Criminal Justice, Police, Prison & Probation, Children & Young People's services - if you work with ex-offenders, or supporting those at risk of re-offending, or if you work with young people or young adults who have experience of gang violence, or are care leavers, please do apply!

Interested? For immediate consideration, click apply now!

Tenancy Support Worker
Location: Chesterfield - out in the community
Hours: 37.5 hours
Shift Pattern: Monday to Friday - 9am-5pm
Salary: £24,004.50

Are you looking for a new role that will give you variety and a sense of achievement?

I am looking for a Tenancy Support Worker who has a background in supporting adults who are homeless or at risk of becoming homeless, and I want to hear from YOU today!

I am providing recruitment support for a fantastic client who specialise in delivering homes, services, and innovation for some of the most disadvantaged communities in the Midlands. They aim to provide the very best service, and they would love your help in continuing that process.

Salary and Benefits
For your hard work and commitment, you will be paid a salary of £24,004.50 and a very desirable employee package which includes; enhanced annual leave of 35 days, enhanced sickness pay based on your length of service, flexibility surrounding hybrid working, access to our National Wellbeing Lead and Wellbeing Champions, Employee Assistance Programme, team initiatives, pay-care employee benefits service, personal development, optional overtime, refer a friend scheme, passion about EDI strategies, work place pension, social media posts to celebrate achievements, and much more!

Overview of the Role
I am looking for a full-time Tenancy Support Worker, based in Chesterfield to work with service users who are at risk of homelessness. You will provide support to those who are in need, to try and access the appropriate benefits and help sustain their tenancy.

Key Responsibilities:

• Providing general practical and emotional support to people in the service in
• Order to promote their independence and recovery
• Responding appropriately to chaotic and challenging behaviour to promote the
• Wellbeing of people in the service and staff
• Providing support to those at risk of homelessness
• Providing an effective and responsive supportive service
• Liaise with referral teams/agencies

Required Skills, Experience, & Knowledge

• Passion and desire to help people who are struggling with their tenancy and are at risk of homelessness
• A full UK driving licence and access to your own vehicle - ESSENTIAL
• A DBS on the update service
• Professional or personal experience working with young people or adults with learning disabilities or mental health
• Transferable skills which could enable you to support vulnerable adults who are at risk of homelessness

Is your current role related?
If you are interested in this position, and you come from the following areas and job roles, I would LOVE to talk to you too!
Criminal Justice, Police, Prison & Probation, Children & Young People`s services - if you work with ex-offenders, or supporting those at risk of re-offending, or if you work with young people or young adults who have experience of gang violence, or are care leavers, please do apply!

Interview Process
1st Stage - Shortlisting & Pre-Screening
In this stage I will review your CV, and then invite you for a telephone conversation, where will discuss your right to work, work history, suitability for the role, and any questions you may have.

2nd Stage - Formal Interview
In this stage, you will have a formal interview with the hiring manager.

If successful, you will be required to have a DBS on the update service, eligibility of right to work, and your start date will be subject to sufficient references.

If you want to help make a difference to service users and also your career, click `apply now`, or call Lynsey for more information (0121 480 8217).

Homeless Outreach Worker
Salary: £24,004.50 (Pro Rata)
Location: Buxton
Shift Pattern: 37.5 hours Monday to Friday 9am-5pm, will include two 6am starts
Vehicle Usage: Use of pool car with fuel card on Outreach / when using own car 45p per mile
Essential - you will not be considered for this position should you not hold a UK Driving Licence
Fixed-Term Contract - Ending March 2025 - Likely to extend, service up for renewal

Are you looking for a new role that will give you variety and a sense of achievement?
I am looking for a Homeless Outreach Worker who has a background in supporting adults who are homeless and living on the streets, or at risk of becoming homeless, and I want to hear from YOU today!

I am working with a fantastic client who specialise in delivering homes, services, and innovation for some of the most disadvantaged communities across the country. They aim to provide the very best service, and they would love your help in continuing that process.

Salary and Benefits
For your hard work and commitment, you will be paid a salary of £24,004.50 (pro rata), and a very desirable employee package which includes; enhanced annual leave of 35 days, enhanced sickness pay based on your length of service, flexibility surrounding hybrid working, access to our National Wellbeing Lead and Wellbeing Champions, Employee Assistance Programme, team initiatives, pay-care employee benefits service, personal development, optional overtime, refer a friend scheme, passion about EDI strategies, work place pension, social media posts to celebrate achievements, and much more!

Overview of the Role
I am looking for a full-time Homeless Outreach Worker. You will be supporting those who are out on the street and sleeping rough, trying to encourage them to get into supported accommodation. To support individuals who are currently rough sleeping to move away from the streets into settled and secure accommodation. Delivering person centred support to service users, enabling them to secure suitable accommodation and to meet their immediate needs, enabling them to live a more sustainable and fulfilling life.

Key Responsibilities
Out in the community
Promote independence
Encourage positivity and healthy lifestyles
Deal with cases of complex needs, drug and alcohol abuse & mental health
Work alongside a range of other companies in order to support individuals
Making quick on the spot decisions in order to help someone or refer them to external agencies

Is your current role related?
Criminal Justice, Police, Prison & Probation, Children & Young People's services - if you work with ex-offenders, or supporting those at risk of re-offending, or if you work with young people or young adults who have experience of gang violence, or are care leavers, please do apply!

Interview Process
1st Stage - Shortlisting & Pre-Screening
In the first stage I will review your CV. Should you be successful, I will invite you for a telephone call. We will have a telephone conversation to discuss your right to work, work history, and suitability for the role.

2nd Stage - Formal Interview
In this stage, you will have a formal interview with the hiring manager.

All applications must be accompanied with an up-to-date CV. If successful, you will be required to have a current DBS on the update service, eligibility of right to work, and your start date will be subject to sufficient references.

If you want to help make a difference to service users and also your career, click apply now! For more information, call 0121 480 8217 and ask for Samuel

Homeless Outreach Worker
Salary: £24,004.50 (Pro Rata)
Location: Ripley - Covering Erewash, Amber Valley, & South Derbyshire
Shift Pattern: 37.5 hours Monday to Friday 9am-5pm, will include two 6am starts
Vehicle Usage: Use of pool car with fuel card on Outreach / when using own car 45p per mile
Essential - you will not be considered for this position should you not hold a UK Driving Licence
Fixed-Term Contract - Ending March 2025 - Likely to extend, service up for renewal

Are you looking for a new role that will give you variety and a sense of achievement?
I am looking for a Homeless Outreach Worker who has a background in supporting adults who are homeless and living on the streets, or at risk of becoming homeless, and I want to hear from YOU today!

I am working with a fantastic client who specialise in delivering homes, services, and innovation for some of the most disadvantaged communities across the country. They aim to provide the very best service, and they would love your help in continuing that process.

Salary and Benefits
For your hard work and commitment, you will be paid a salary of £24,004.50 (pro rata), and a very desirable employee package which includes; enhanced annual leave of 35 days, enhanced sickness pay based on your length of service, flexibility surrounding hybrid working, access to our National Wellbeing Lead and Wellbeing Champions, Employee Assistance Programme, team initiatives, pay-care employee benefits service, personal development, optional overtime, refer a friend scheme, passion about EDI strategies, work place pension, social media posts to celebrate achievements, and much more!

Overview of the Role
I am looking for a full-time Homeless Outreach Worker. You will be supporting those who are out on the street and sleeping rough, trying to encourage them to get into supported accommodation. To support individuals who are currently rough sleeping to move away from the streets into settled and secure accommodation. Delivering person centred support to service users, enabling them to secure suitable accommodation and to meet their immediate needs, enabling them to live a more sustainable and fulfilling life.

Key Responsibilities
Out in the community
Promote independence
Encourage positivity and healthy lifestyles
Deal with cases of complex needs, drug and alcohol abuse & mental health
Work alongside a range of other companies in order to support individuals
Making quick on the spot decisions in order to help someone or refer them to external agencies

Is your current role related?
Criminal Justice, Police, Prison & Probation, Children & Young People's services - if you work with ex-offenders, or supporting those at risk of re-offending, or if you work with young people or young adults who have experience of gang violence, or are care leavers, please do apply!

Interview Process
1st Stage - Shortlisting & Pre-Screening
In the first stage I will review your CV. Should you be successful, I will invite you for a telephone call. We will have a telephone conversation to discuss your right to work, work history, and suitability for the role.

2nd Stage - Formal Interview
In this stage, you will have a formal interview with the hiring manager.

All applications must be accompanied with an up-to-date CV. If successful, you will be required to have a current DBS on the update service, eligibility of right to work, and your start date will be subject to sufficient references.

If you want to help make a difference to service users and also your career, click apply now! For more information, call 0121 480 8217 and ask for Samuel

Tenancy Support Worker
Location: Chesterfield - out in the community
Hours: 37.5 hours
Shift Pattern: Monday to Friday - 9am-5pm
Salary: £24,004.50

Are you looking for a new role that will give you variety and a sense of achievement?
I am looking for a Tenancy Support Worker who has a background in supporting adults who are homeless or at risk of becoming homeless, and I want to hear from YOU today!

I am providing recruitment support for a fantastic client who specialise in delivering homes, services, and innovation for some of the most disadvantaged communities in the Midlands. They aim to provide the very best service, and they would love your help in continuing that process.

Salary and Benefits
For your hard work and commitment, you will be paid a salary of £24,004.50 and a very desirable employee package which includes; enhanced annual leave of 35 days, enhanced sickness pay based on your length of service, flexibility surrounding hybrid working, access to our National Wellbeing Lead and Wellbeing Champions, Employee Assistance Programme, team initiatives, pay-care employee benefits service, personal development, optional overtime, refer a friend scheme, passion about EDI strategies, work place pension, social media posts to celebrate achievements, and much more!

Overview of the Role
I am looking for a full-time Tenancy Support Worker, based in Chesterfield to work with service users who are at risk of homelessness. You will provide support to those who are in need, to try and access the appropriate benefits and help sustain their tenancy.

Key Responsibilities:
Providing general practical and emotional support to people in the service in
Order to promote their independence and recovery
Responding appropriately to chaotic and challenging behaviour to promote the
Wellbeing of people in the service and staff
Providing support to those at risk of homelessness
Providing an effective and responsive supportive service
Liaise with referral teams/agencies

Required Skills, Experience, & Knowledge
Passion and desire to help people who are struggling with their tenancy and are at risk of homelessness
A full UK driving licence and access to your own vehicle - ESSENTIAL
A DBS on the update service
Professional or personal experience working with young people or adults with learning disabilities or mental health
Transferable skills which could enable you to support vulnerable adults who are at risk of homelessness

Is your current role related?
If you are interested in this position, and you come from the following areas and job roles, I would LOVE to talk to you too!
Criminal Justice, Police, Prison & Probation, Children & Young People's services - if you work with ex-offenders, or supporting those at risk of re-offending, or if you work with young people or young adults who have experience of gang violence, or are care leavers, please do apply!

Interview Process
1st Stage - Shortlisting & Pre-Screening
In this stage I will review your CV, and then invite you for a telephone conversation, where will discuss your right to work, work history, suitability for the role, and any questions you may have.

2nd Stage - Formal Interview
In this stage, you will have a formal interview with the hiring manager.

If successful, you will be required to have a DBS on the update service, eligibility of right to work, and your start date will be subject to sufficient references.

If you want to help make a difference to service users and also your career, click 'apply now', or call Samuel for more information (0121 480 8217).

Career Opportunity in Supported Living Services!

Job role: Registered Manager

Sector and setting: Multi-site supported living services for adults with learning disabilities, complex needs and behaviours

Salary: £42000 to £45000 plus achievable, discretionary bonus

Are you an experienced Registered Manager ready to make a significant impact across Derbyshire & the East Midlands?

We're seeking a dynamic multi-site Registered Manager to oversee supported living services in Mansfield, Derbyshire, Chesterfield, and Lincoln.

Requirements:

1. Proven experience as a Registered Manager.

2. Strong background in LD, complex care packages, and behaviours.

3. Level 5 in Leadership and Management or equivalent.

4. Full UK driving licence, own vehicle, and flexibility to travel across multiple locations.

What We Offer:

• Competitive salary from £42000

• Opportunity to earn an achievable bonus
• Paid mileage

• A chance to work within a supportive and dedicated team.

• Opportunity to make a meaningful difference in the lives of those with complex care needs.

Step into a role where your leadership will transform lives and services across the region.

Click apply now for immediate consideration!

Homeless Outreach Worker
Salary: £24,004.50 (Pro Rata)
Location: Ripley - Covering Erewash, Amber Valley, & South Derbyshire
Shift Pattern: 37.5 hours Monday to Friday 9am-5pm, will include two 6am starts
Vehicle Usage: Use of pool car with fuel card on Outreach / when using own car 45p per mile
Essential - you will not be considered for this position should you not hold a UK Driving Licence
Fixed-Term Contract - Ending March 2025 - Likely to extend, service up for renewal

Are you looking for a new role that will give you variety and a sense of achievement?
I am looking for a Homeless Outreach Worker who has a background in supporting adults who are homeless and living on the streets, or at risk of becoming homeless, and I want to hear from YOU today!

I am working with a fantastic client who specialise in delivering homes, services, and innovation for some of the most disadvantaged communities across the country. They aim to provide the very best service, and they would love your help in continuing that process.

Salary and Benefits
For your hard work and commitment, you will be paid a salary of £24,004.50 (pro rata), and a very desirable employee package which includes; enhanced annual leave of 35 days, enhanced sickness pay based on your length of service, flexibility surrounding hybrid working, access to our National Wellbeing Lead and Wellbeing Champions, Employee Assistance Programme, team initiatives, pay-care employee benefits service, personal development, optional overtime, refer a friend scheme, passion about EDI strategies, work place pension, social media posts to celebrate achievements, and much more!

Overview of the Role
I am looking for a full-time Homeless Outreach Worker. You will be supporting those who are out on the street and sleeping rough, trying to encourage them to get into supported accommodation. To support individuals who are currently rough sleeping to move away from the streets into settled and secure accommodation. Delivering person centred support to service users, enabling them to secure suitable accommodation and to meet their immediate needs, enabling them to live a more sustainable and fulfilling life.

Key Responsibilities
Out in the community
Promote independence
Encourage positivity and healthy lifestyles
Deal with cases of complex needs, drug and alcohol abuse & mental health
Work alongside a range of other companies in order to support individuals
Making quick on the spot decisions in order to help someone or refer them to external agencies

Is your current role related?
Criminal Justice, Police, Prison & Probation, Children & Young People's services - if you work with ex-offenders, or supporting those at risk of re-offending, or if you work with young people or young adults who have experience of gang violence, or are care leavers, please do apply!

Interview Process
1st Stage - Shortlisting & Pre-Screening
In the first stage I will review your CV. Should you be successful, I will invite you for a telephone call. We will have a telephone conversation to discuss your right to work, work history, and suitability for the role.

2nd Stage - Formal Interview
In this stage, you will have a formal interview with the hiring manager.

All applications must be accompanied with an up-to-date CV. If successful, you will be required to have a current DBS on the update service, eligibility of right to work, and your start date will be subject to sufficient references.

If you want to help make a difference to service users and also your career, click apply now! For more information, call 0121 480 8217 and ask for Samuel

Tenancy Support Worker
Location: Chesterfield - out in the community
Hours: 37.5 hours
Shift Pattern: Monday to Friday - 9am-5pm
Salary: £24,004.50

Are you looking for a new role that will give you variety and a sense of achievement?
I am looking for a Tenancy Support Worker who has a background in supporting adults who are homeless or at risk of becoming homeless, and I want to hear from YOU today!

I am providing recruitment support for a fantastic client who specialise in delivering homes, services, and innovation for some of the most disadvantaged communities in the Midlands. They aim to provide the very best service, and they would love your help in continuing that process.

Salary and Benefits
For your hard work and commitment, you will be paid a salary of £24,004.50 and a very desirable employee package which includes; enhanced annual leave of 35 days, enhanced sickness pay based on your length of service, flexibility surrounding hybrid working, access to our National Wellbeing Lead and Wellbeing Champions, Employee Assistance Programme, team initiatives, pay-care employee benefits service, personal development, optional overtime, refer a friend scheme, passion about EDI strategies, work place pension, social media posts to celebrate achievements, and much more!

Overview of the Role
I am looking for a full-time Tenancy Support Worker, based in Chesterfield to work with service users who are at risk of homelessness. You will provide support to those who are in need, to try and access the appropriate benefits and help sustain their tenancy.

Key Responsibilities:
Providing general practical and emotional support to people in the service in
Order to promote their independence and recovery
Responding appropriately to chaotic and challenging behaviour to promote the
Wellbeing of people in the service and staff
Providing support to those at risk of homelessness
Providing an effective and responsive supportive service
Liaise with referral teams/agencies

Required Skills, Experience, & Knowledge
Passion and desire to help people who are struggling with their tenancy and are at risk of homelessness
A full UK driving licence and access to your own vehicle - ESSENTIAL
A DBS on the update service
Professional or personal experience working with young people or adults with learning disabilities or mental health
Transferable skills which could enable you to support vulnerable adults who are at risk of homelessness

Is your current role related?
If you are interested in this position, and you come from the following areas and job roles, I would LOVE to talk to you too!
Criminal Justice, Police, Prison & Probation, Children & Young People's services - if you work with ex-offenders, or supporting those at risk of re-offending, or if you work with young people or young adults who have experience of gang violence, or are care leavers, please do apply!

Interview Process
1st Stage - Shortlisting & Pre-Screening
In this stage I will review your CV, and then invite you for a telephone conversation, where will discuss your right to work, work history, suitability for the role, and any questions you may have.

2nd Stage - Formal Interview
In this stage, you will have a formal interview with the hiring manager.

If successful, you will be required to have a DBS on the update service, eligibility of right to work, and your start date will be subject to sufficient references.

If you want to help make a difference to service users and also your career, click 'apply now', or call Samuel for more information (0121 480 8217).

Homeless Outreach Worker
Salary: £24,004.50 (Pro Rata)
Location: Buxton
Shift Pattern: 37.5 hours Monday to Friday 9am-5pm, will include two 6am starts
Vehicle Usage: Use of pool car with fuel card on Outreach / when using own car 45p per mile
Essential - you will not be considered for this position should you not hold a UK Driving Licence
Fixed-Term Contract - Ending March 2025 - Likely to extend, service up for renewal

Are you looking for a new role that will give you variety and a sense of achievement?
I am looking for a Homeless Outreach Worker who has a background in supporting adults who are homeless and living on the streets, or at risk of becoming homeless, and I want to hear from YOU today!

I am working with a fantastic client who specialise in delivering homes, services, and innovation for some of the most disadvantaged communities across the country. They aim to provide the very best service, and they would love your help in continuing that process.

Salary and Benefits
For your hard work and commitment, you will be paid a salary of £24,004.50 (pro rata), and a very desirable employee package which includes; enhanced annual leave of 35 days, enhanced sickness pay based on your length of service, flexibility surrounding hybrid working, access to our National Wellbeing Lead and Wellbeing Champions, Employee Assistance Programme, team initiatives, pay-care employee benefits service, personal development, optional overtime, refer a friend scheme, passion about EDI strategies, work place pension, social media posts to celebrate achievements, and much more!

Overview of the Role
I am looking for a full-time Homeless Outreach Worker. You will be supporting those who are out on the street and sleeping rough, trying to encourage them to get into supported accommodation. To support individuals who are currently rough sleeping to move away from the streets into settled and secure accommodation. Delivering person centred support to service users, enabling them to secure suitable accommodation and to meet their immediate needs, enabling them to live a more sustainable and fulfilling life.

Key Responsibilities
Out in the community
Promote independence
Encourage positivity and healthy lifestyles
Deal with cases of complex needs, drug and alcohol abuse & mental health
Work alongside a range of other companies in order to support individuals
Making quick on the spot decisions in order to help someone or refer them to external agencies

Is your current role related?
Criminal Justice, Police, Prison & Probation, Children & Young People's services - if you work with ex-offenders, or supporting those at risk of re-offending, or if you work with young people or young adults who have experience of gang violence, or are care leavers, please do apply!

Interview Process
1st Stage - Shortlisting & Pre-Screening
In the first stage I will review your CV. Should you be successful, I will invite you for a telephone call. We will have a telephone conversation to discuss your right to work, work history, and suitability for the role.

2nd Stage - Formal Interview
In this stage, you will have a formal interview with the hiring manager.

All applications must be accompanied with an up-to-date CV. If successful, you will be required to have a current DBS on the update service, eligibility of right to work, and your start date will be subject to sufficient references.

If you want to help make a difference to service users and also your career, click apply now! For more information, call 0121 480 8217 and ask for Samuel

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Temporary Administrator Position - until mid-May 2025 with possible extension

Full Time Monday to Friday 37 hours per week - £11.59/hr for the first 12 weeks, then £11.88/hr thereafter.

Brook Street are currently recruiting admin officers for Nottingham Crown Court. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you.

As an admin officer you will provide general admin support within the team, you will need to be flexible, hard-working and have the ability to provide good customer service to a variety of users.

Duties may include but not be limited to

• Creating and updating records on an in-house case management system.
  * Producing letters, notices and orders for court. Processing correspondence and making referrals to Judges.
  * Dealing with customer queries either by telephone or face-to-face.
  * Listing and preparing cases for hearing.
  * Clerking and ushering hearings taking place by video conferencing and those attending in person. Liaison between the Judiciary, legal professionals and the parties in civil and family cases.
  * Facilitating telephone hearings.
  * Sending out invitations for "Teams" meetings and our own in-house video conferencing system.
  * General ad-hoc office duties including post room and archive filing.

Required Skills

" Good accurate typing/data entry skills
" Excellent communication skills both verbal and written
" Good strong working knowledge of Microsoft Packages
" Ability to follow instructions
" Ability to work as part of a team but also able to work independently
" Attention to detail and ability to prioritise workload

This is a temporary role to run until mid-May 2025, likely to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3 years referencing and a Basic DBS Check

Full training will be given.

Please apply for the role online with your CV in word format, due to the number of applications we may not be able to respond to all candidates.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
Our MOJ client requires a court usher to join the busy team on a temporary basis, until the middle of May 2025 initially, with probable extension. £11.44 per hour pay rate

Our client is based in Derby City Centre and offers a great opportunity to work within the courts and gain experience

The role is temporary expected to run until the end of March 2025, with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday.

Successful applicants would primarily be ushering within the court

Duties may include but not be limited to

* Greeting members of the public
* Liaising with judiciary, witnesses, jurors and other court users with professionalism
* Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials
* Walking jurors to and from court whilst remaining socially distanced
* Preparation of court rooms
* Providing support to all users of the courts, for whom it may be their first time.
* Filing
* Post room duties

Ideal candidates will be confident, enjoy interacting with a variety of court users. You will have excellent customer service skills and a passion to help people

Our client requires the following skills

* Good strong basic admin experience
* Good working knowledge of Microsoft word, excel and outlook
* Excellent communication skills both written and verbal
* Ability to remain calm in potentially difficult situations
* Ability to remain professional at all time and converse with a variety of court users
* Excellent customer service skills

The pay rate is £11.44/hr and benefits include holiday pay and pension scheme
Full training will be given, starting you off with the basics as well as meeting and greeting. Once fully trained, you will then work in the Derby Crown Courts.
Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?
In cases where we have a high volume of applicants, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Our MOJ client requires a court usher to join the busy team on a temporary basis, £11.44 per hour pay rate. City Centre location, excellent transport links, Derby Crown Court.

The role is temporary expected to run until mid May 2025 with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday.

Successful applicants would primarily be ushering within the court

Duties may include but not be limited to

* Greeting members of the public
* Liaising with judiciary, witnesses, jurors and other court users with professionalism
* Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials
* Walking jurors to and from court whilst remaining socially distanced
* Preparation of court rooms
* Manage Social Distancing within the public areas of the court
* Filing
* Post room duties

Ideal candidates will be confident, enjoy interacting with a variety of court users. You will have excellent customer service skills and a passion to help people

Our client requires the following skills

* Good strong basic admin experience
* Good working knowledge of Microsoft word, excel and outlook
* Excellent communication skills both written and verbal
* Ability to remain calm in potentially difficult situations
* Ability to remain professional at all time and converse with a variety of court users
* Excellent customer service skills

The pay rate is £11.44 per hour and benefits include holiday pay and pension scheme

Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications.

​

You will need to provide full referencing details for the last 3 years employment/education and pass an Enhanced DBS.

Please apply online with your CV in word format. Due to levels of expected applications we may not be able to respond to all applicants

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of applicants, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group