Total 54 job vacancies by Belk Department Stores LP

Essential Functions:
•    Perform the operational process and support operations functions related to inventory control such as accepting truck manifests, returns to vendor, transfers, mail outs/delivery, store supplies ordering and model best practices
•    Plan ahead and properly prep receiving area for expected merchandise
•    Prep whiteboard communications with manifest information and other needed items
•    Assign associate roles during the receiving (unload and sort), merchandise processing/prepping, and stocking process and ensure that they completely understand each of their functions
•    Maintain the cleanliness and organizational standards for the receiving area and stockroom
•    Develop and work from a daily prioritized workload plan
•    Process transfers, returns to vendors (RTV), damages, and mark out of stock (MOS) merchandise in partnership with Asset Protection.
•    Lead the maintenance tasks including light bulb replacement, ceiling tile replacement and replacing sales floor and maintenance supplies.
•    Bail cardboard and prepare plastic for recycling.
•    Ensure the cleanliness of the sales floor and the receiving area following processing on truck days.
•    Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms, associate lounge, and office areas. (Note: if applicable, specific stores may have 3rd party cleaning service)
•    Maintaining a safe shopping and working environment
•    Support the Omni functions in the store including picking, packing and shipping customer orders
•    Open and close the store, including weekends
•    Approve select point of sale transactions such as returns and voids.
•    Resolve customer service issues as needed.
•    Understand and be able to use all building operating systems

Education / Experience Requirements:
Position Contribution Level: Intermediate Level

Minimum Education & Experience:
•   High School Diploma or GED equivalent
•   Read and speak English
•   Ability to read and adhere to all policy and procedure manuals

Preferred Education & Experience:
Retail Operations Experience

Physical Requirements: 
•  Must be able to lift between 10 lbs to 72 lbs at floor level and/or team lift when necessary
•   Ability to push or pull 100 lbs to 500 lbs carts to sales floor
•   Ability to operate a computer
•   Ability to work unsupervised
•   Ability to stand for long periods of time
•   Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks

Reporting Relationships:
Supervisor: Operations Team Manager, Merchandise Team Manager or Assistant Store Manager-Merchandising

Accessibility Guidelines:
Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process. 

We are an Equal Opportunity Employer:
We treat all our associates and candidates as equals. We require all associates and managers to do so too and comply with employment laws and regulations. All personnel actions are conducted in the spirit of equal employment. We are committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

​Job Functions

• Embody the values of the Asset Protection Mission Statement to protect the profitability of the company, be a change agent, and foster an environment of diversity and inclusion.
• Drive compliance of company shortage and safety programs and directives by partnering with Store Manager and/or Store Asset Protection Manager. (I.E. Action Plans, RFID)
• Develop understanding of profitability to support the Store Manager with direct controllable expense.
• Take a proactive approach to reduce shortage including preventing and detecting issues of theft and dishonesty.
• Investigate internal, external and ORC situations in accordance with case procedures, standards, and applicable laws. Including following appropriate procedures for apprehensions and accurately and timely reporting of all incidents to AP leadership.
• Ensure the Store Manager is aware of data security and safety related issues in the store.
• Maintains positive relationships between the store and law enforcement personnel.
• Manage the effective utilization and report any operability issues of all security systems.
• Complete special projects and other duties as assigned with a teamwork and collaborative approach.
   

Minimum Education & Experience:

• High School Diploma or GED equivalent.
• Ability to operate a computer.
• Ability to work with minimal supervision.
• 1 or more years of retail, security and/or military experience.
   

Preferred Education & Experience:

• 1+ years of Asset Protection experience.
• Experience with exception based reporting and other analytical tools.
• Proficiency with Word, Excel, and Outlook.
• Industry certifications such as the LPC or LPQ is a plus but not required.
   

Knowledge & Skills

• Ability to maintain confidentiality and use discretion.
• Ability to make critical decisions in high pressure situations.
• Strong work ethic and ability to produce high quality work under deadline pressures.
• Ability to solve problems with consideration to their store.
• Ability to read, write, speak, and understand English.
• Ability to prioritize, adjust to new developments, and complete tasks is required.
• Demonstrates strong interpersonal skills.
• Demonstrated ability to make regular court appearances on the company’s behalf.
• Ability to travel with Regional Asset Protection Manager approval.
   

Physical

• Ability to operate standard phone, computer, calculator and other business machines.
• Ability to sit, walk, or stand, for brief to extended periods of time.
• Ability to travel to court or other locations with Regional Asset Protection Manager approval.
• Ability to perform some lifting (25-50 lbs.)
• Ability to climb ladders, scaffolds and work at heights.
• Ability to operate photographic and video equipment.
   

​Supervisor

Store Manager or Store Asset Protection Manager

Supervises

None

Accessibility Guidelines:
Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.

Text Editor

We are an Equal Opportunity Employer:
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

Text Editor2

Job Functions

• Sales - Responsible for:
  • Meeting or exceeding personal sales per hour goals
  • Being a role model and demonstrating excellent selling skills and customer service
  • Executing successful promotions and special events/pre-sells/GWP’s
  • Driving sales through customer clienteling
  • Work with store management to optimize business to business
  • Achieving assigned $ line goal
  • Identifying and reducing shrinkage in area

• Customer Service - Responsible for:
  • Meeting or exceeding SPH goal
  • Meeting or exceeding credit application goals
  • Thanking each customer by name following a purchase
  • Handling each transaction efficiently and accurately
  • Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
  • Building customer clientele base
  • Recording and protecting personal identifying customer information

• General Responsibilities:
  • Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
  • Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
  • Ensuring timely set-up including signage for promotional events
  • Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s
  • Maintaining Belk and vendor professional dress standards (uniforms) and appearance
  • Cooperating with fellow associates and management
  • Complying with store policies concerning attendance, tardiness, and associate handbook
  • Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
  • Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate

Education / Experience Requirements:
Please select from below the expected Contribution Level for this role

Position Contribution Level :

Intermediate Level

Minimum Education & Experience:

• No education requirement

• Experience in retail preferred

• Excellent communication skills

Preferred Education & Experience:

Knowledge / Skills Requirements:
EX: Proficient in Excel and Access; able to type "X" words a minute; understanding of retail store operations

Knowledge & Skills

• Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

Physical Requirements:
Describe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc.

Physical

• Ability to use computer keyboard, standard telephone and other related business equipment

• Hand manipulation to remove sensor tags

• Ability to push / pull 100-500 pounds when moving stock carts

• Task demands vary in each department because of the different types of merchandise

• Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes

• Ability to apply treatment/make-up to customers face

Reporting Relationships:
Enter the Position Title of the supervisor and the Position Title(s) of those supervised (enter "Direct Reports" if multiple roles / enter "N/A" if no direct reports)

Supervisor

Sales Team Manager or Store Manager

Supervises

Accessibility Guidelines:
Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.

Text Editor

We are an Equal Opportunity Employer:
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

Text Editor2

Essential Functions:

Job Functions

• Proactively greet and engage customers warmly and with a smile.

• Assist customers in the selection of Fine Jewelry merchandise and offer complimentary items with each customer purchase.

• Drive sales and meet/exceed personal sales goals, as well as total department sales plan.

• Meet or exceed solicitation goal for Belk Rewards Credit Card program and other key metric goals.

• Build a loyal customer base and drive sales through customer clienteling.

• Execute successful promotions, including trunk shows, presell events, and other special events.

• Analyze daily/weekly/monthly business and recommend strategies to impact business.

• Role model and demonstrate excellent selling skills and customer service.

• Manage the achievement of sales plan by supporting Fine Jewelry Associate(s) to meet or exceed personal sales and key metric goals where applicable.

• Use training, role playing, and offer feedback to support growth and development of Fine Jewelry Associate(s) where applicable.

• Handle each customer transaction professionally, efficiently, and accurately.

• Build a successful repair business and meet personal and department repair revenue and service plan goals.

• Work professionally and pleasantly with co-workers, managers, and business partners to accomplish defined tasks.

• Complete minor repairs on fine jewelry to include removing watch links and changing watch batteries.

• Oversee daily operations functions, including daily counts, shipping and receiving merchandise, merchandising case lines within the department consistent with company visual standards, and accepting customer owned merchandise for repair at the processing center.

• Maintain Fine Jewelry security standards, including keeping keys on or about person, showing only one piece of merchandise at a time, not leaving merchandise unattended, and locking all showcases and safes behind you.

• Identify and reduce shrinkage in area.

• Comply with all company policies and procedures.

• Accept additional duties or sharing responsibilities as requested by management.

Education / Experience Requirements:

Position Contribution Level:

Intermediate Level

Minimum Education & Experience:

• No education requirement.

• Experience in retail and fine jewelry preferred.

Knowledge / Skills Requirements:

Knowledge & Skills

• Strong interpersonal communication skills.

• Ability to use and learn keyboard, telephone, computer and other business-related equipment.

Physical Requirements:

Physical

• Stocking requirements can involve reaching above and below shoulder level and lifting up to 50-pound boxes.

• Ability to push / pull 100-250 pounds when moving stock carts.

• Hand manipulation to complete watch and fine jewelry repairs

Reporting Relationships:

Supervisor

The Fine Jewelry Counter Manager reports directly to the Sales Team Manager or Store Manager.

Supervises

None

Accessibility Guidelines:
Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.

We are an Equal Opportunity Employer:
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

Minimum Education & Experience:

• High School Diploma

• Strong interpersonal communication skills

• Three years customer service/retail management experience

Physical Requirements:

• Must complete all required Fine Jewelry Training and pass quizzes with a minimum score of 80

• Ability to use keyboard, telephone, computer and other business related equipment

• Knowledge of diamonds: 4 C’s and the ability to discuss diamond product knowledge (features and benefits) during the sales presentation

• Physically stand during duration of shift

• Be able to bend and stoop as well as lift up to 30 lbs

• Hand manipulation to complete watch and fine jewelry repairs

• Ability to distinguish between types of gemstones and gold/ sterling silver/ tungsten/ platinum

• Must be able to work a flexible schedule including nights and weekends due to the needs of the Fine Jewelry Department

• Pick orders by locating merchandise within the store in a timely manner

• Pack items in accordance with published standards and deadlines

• Ship customer orders in a timely manner by prioritizing orders based on requested delivery option

• Responsible for operational duties including, but not limited to, monitoring and requesting supplies, maintaining accurate records, and maintaining/cleaning the store fulfillment area

• Ability to work at a fast pace, collaborate, and perform duties as requested by management

Position Contribution Level :

• Entry Level

Minimum Education & Experience:

• High School Diploma or GED equivalent
• Reads and speaks fluent English
• Ability to read and adhere to all policy and procedure manuals

Physical Requirements:

• Capable of lifting up to 50 lbs. at floor level or team lift when appropriate or needed
• Ability to push/pull receiving equipment weighing up to 500 lbs.
• Capable of operating a computer and other electronic equipment
• Ability to stand for long periods of time
• Able to repeatedly use hand equipment to process merchandise (sensor remover, tape gun, etc.)
• Capable of twisting, bending, and stooping
• Ability to work at a safe and steady pace by using all safety equipment as directed

Supervisor :

• Store Fulfillment Lead, HR/Ops Manager or Store Manager

Minimum Education & Experience:

• No education requirement

• Experience in retail preferred

• Excellent communication skills

• Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

Physical Requirements:

• Ability to use computer keyboard, standard telephone and other related business equipment

• Hand manipulation to remove sensor tags

• Ability to push / pull 100-500 pounds when moving stock carts

• Task demands vary in each department because of the different types of merchandise

• Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes

• Ability to apply treatment/make-up to customer's face

At Belk we have a vision to reimagine the department store. As a Sales Associate, you will drive store sales and metrics through providing excellent customer service to each customer. Drive sales through the execution of customer facing merchandising standards throughout the store. Ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages her to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. Positions available on our sales team consists of Sales Associates and Guest Experience* or Guest Services* Associate roles (*select stores).

• Providing Excellent Customer Service:

• Proactive greeting and engaging customers warmly and with a smile.

• Demonstrating Initiative:

• Meet or exceed solicitation goal for Belk credit Rewards program.
• Meet or exceed clientele goals, where applicable.
• Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.

• Focusing on Results:

• Meet or exceed personal sales per hour goals.
• Increase units sold per transaction by recommending products to customers.
• Identify and reduce shrinkage in area.
• Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
• Maintain floor and stock areas consistent with store standards.
• Follow procedures for all systems including counts, markdowns, maintain and inventory control.
• Comply with policies & procedures in the associate handbook.
• Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
• Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

Minimum Education & Experience:

• No education requirement.

• Experience in retail preferred

Knowledge / Skills Requirements:

• Excellent communication skills.

• Ability to use and learn industry technology preferred.

Physical Requirements:

• Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.

• Hand manipulation to remove sensor tags

• Ability to push / pull 100-500 pounds when moving stock carts

• Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

Job Functions

• Proactively greeting and engaging customers warmly and with a smile

• Supporting the store to meet or exceed its customer service goals

• Handling each customer transaction in a professional and friendly manner

• Thanking each customer by name following a purchase

• Offering assistance to the customer proactively and without prompt

• Using suggestive selling techniques with all customers

• Meeting or exceeding solicitation goal for Belk credit Rewards program

• Meeting or exceeding Clienteling goals, where applicable

• Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com

• Using Mobile Devices to complete a sale (where applicable)

• Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience

• Using the Belk App and informing customers about the Belk App to enhance their shopping experience

• Using the Belk website to look up merchandise and complete in-store orders for customers

• Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks

• Maintaining Belk professional dress standards and appearance

• Maintaining floor and stock areas consistent with store standards

• Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department

• Following the ROCC the Dock process

• Ensuring timely set-up including signage for promotional events

• Following procedures for all systems including counts, markdowns, re-tickets and inventory control

• Complying with store policies including, but not limited to those concerning attendance and tardiness

• Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager

• Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager

Education / Experience Requirements:

Minimum Education & Experience:

• No education requirement

• Experience in retail preferred

Knowledge / Skills Requirements:

Knowledge & Skills

• Excellent communication skills

• Ability to use and learn industry technology preferred

Physical Requirements:

Physical

• Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.

• Hand manipulation to remove sensor tags

• Ability to push / pull 100-500 pounds when moving stock carts

• Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

Accessibility Guidelines:
Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.

We are an Equal Opportunity Employer:
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

At Belk we have a vision to reimagine the department store. As a Sales Associate, you will drive store sales and metrics through providing excellent customer service to each customer. Drive sales through the execution of customer facing merchandising standards throughout the store. Ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages her to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. Positions available on our sales team consists of Sales Associates and Guest Experience* or Guest Services* Associate roles (*select stores).

• Providing Excellent Customer Service:

• Proactive greeting and engaging customers warmly and with a smile.

• Demonstrating Initiative:

• Meet or exceed solicitation goal for Belk credit Rewards program.
• Meet or exceed clientele goals, where applicable.
• Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.

• Focusing on Results:

• Meet or exceed personal sales per hour goals.
• Increase units sold per transaction by recommending products to customers.
• Identify and reduce shrinkage in area.
• Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
• Maintain floor and stock areas consistent with store standards.
• Follow procedures for all systems including counts, markdowns, maintain and inventory control.
• Comply with policies & procedures in the associate handbook.
• Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
• Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

Minimum Education & Experience:

• No education requirement.

• Experience in retail preferred

Knowledge / Skills Requirements:

• Excellent communication skills.

• Ability to use and learn industry technology preferred.

Physical Requirements:

• Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.

• Hand manipulation to remove sensor tags

• Ability to push / pull 100-500 pounds when moving stock carts

• Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

Minimum Education & Experience:

• No education requirement

• Experience in retail preferred

• Excellent communication skills

• Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

Physical Requirements:

• Ability to use computer keyboard, standard telephone and other related business equipment

• Hand manipulation to remove sensor tags

• Ability to push / pull 100-500 pounds when moving stock carts

• Task demands vary in each department because of the different types of merchandise

• Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes

• Ability to apply treatment/make-up to customer's face

• Essential Functions:
   

  Job Functions

• Embody the values of the Asset Protection Mission Statement to protect the profitability of the company, be a change agent, and foster an environment of diversity and inclusion.
• Drive compliance of company shortage and safety programs and directives by partnering with Store Manager and/or Store Asset Protection Manager. (I.E. Action Plans, RFID)
• Develop understanding of profitability to support the Store Manager with direct controllable expense.
• Take a proactive approach to reduce shortage including preventing and detecting issues of theft and dishonesty.
• Investigate internal, external and ORC situations in accordance with case procedures, standards, and applicable laws. Including following appropriate procedures for apprehensions and accurately and timely reporting of all incidents to AP leadership.
• Ensure the Store Manager is aware of data security and safety related issues in the store.
• Maintains positive relationships between the store and law enforcement personnel.
• Manage the effective utilization and report any operability issues of all security systems.
• Complete special projects and other duties as assigned with a teamwork and collaborative approach.
   

• Education / Experience Requirements:
   

  Position Contribution Level:
   

  Minimum Education & Experience:

• High School Diploma or GED equivalent.
• Ability to operate a computer.
• Ability to work with minimal supervision.
• 1 or more years of retail, security and/or military experience.
   

• Preferred Education & Experience:

• 1+ years of Asset Protection experience.
• Experience with exception based reporting and other analytical tools.
• Proficiency with Word, Excel, and Outlook.
• Industry certifications such as the LPC or LPQ is a plus but not required.
   

• Knowledge / Skills Requirements:
   

  Knowledge & Skills

• Ability to maintain confidentiality and use discretion.
• Ability to make critical decisions in high pressure situations.
• Strong work ethic and ability to produce high quality work under deadline pressures.
• Ability to solve problems with consideration to their store.
• Ability to read, write, speak, and understand English.
• Ability to prioritize, adjust to new developments, and complete tasks is required.
• Demonstrates strong interpersonal skills.
• Demonstrated ability to make regular court appearances on the company’s behalf.
• Ability to travel with Regional Asset Protection Manager approval.
   

• Physical Requirements:
   

  Physical

• Ability to operate standard phone, computer, calculator and other business machines.
• Ability to sit, walk, or stand, for brief to extended periods of time.
• Ability to travel to court or other locations with Regional Asset Protection Manager approval.
• Ability to perform some lifting (25-50 lbs.)
• Ability to climb ladders, scaffolds and work at heights.
• Ability to operate photographic and video equipment.
   

• Reporting Relationships:
   

  Supervisor

  Store Manager or Store Asset Protection Manager

  Supervises

  None

  Accessibility Guidelines:
  Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process.

  We are an Equal Opportunity Employer:
  Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

Providing Excellent Customer Service:

• Proactively greeting and engaging customers warmly and with a smile.

• Supporting the store to meet or exceed its customer service goals.

• Handling each customer transaction in a professional and friendly manner.

• Thanking each customer by name following a purchase.

Demonstrating Initiative:

• Offering assistance to the customer proactively and without prompt.

• Using suggestive selling techniques with all customers.

• Meeting or exceeding solicitation goal for Belk credit Rewards program.

• Meeting or exceeding Clienteling goals, where applicable.

• Understanding Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.

Continuous Learning & Innovation:

• Using Mobile Devices to complete a sale (where applicable).

• Using Digital Computer-based Point-of-Sale and other digital technology to enhance the customer shopping experience.

• Using the Belk App and informing customers about the Belk App to enhance their shopping experience.

• Using the Belk website to look up merchandise and complete in-store orders for customers

Focusing on Results:

• Meeting or exceeding personal sales per hour goals.

• Increasing units sold per transaction by recommending products to customers.

• Identifying and reducing shrinkage in area.

• Working professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.

• Maintaining Belk professional dress standards and appearance.

• Maintaining floor and stock areas consistent with store standards.

• Supporting the Operations Team to ensure new merchandise is unpacked and displayed in a timely manner and stored in a place that does not obstruct customer access to the department.

• Following the ROCC the Dock process.

• Ensuring timely set-up including signage for promotional events.

• Following procedures for all systems including counts, markdowns, re-tickets and inventory control.

• Complying with store policies including, but not limited to those concerning attendance and tardiness.

• Accepting additional duties or sharing responsibilities during busy times and/or as requested by Sales Team Manager.

• Assisting Operations teams with all non-sell duties as assigned by Sales Team Manager.

Education / Experience Requirements:

Position Contribution Level : Entry Level

Minimum Education & Experience:

• No education requirement.

• Experience in retail preferred

Knowledge / Skills Requirements:

• Excellent communication skills.

• Ability to use and learn industry technology preferred.

Physical Requirements:

• Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.

• Hand manipulation to remove sensor tags

• Ability to push / pull 100-500 pounds when moving stock carts

• Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

Disclaimer:
For reasonable accommodation information for an ADAAA qualified disability please see Belk Associate Handbook for policy and procedures.

At Belk we have a vision to reimagine the department store. As a Sales Associate, you will drive store sales and metrics through providing excellent customer service to each customer. Drive sales through the execution of customer facing merchandising standards throughout the store. Ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages her to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. Positions available on our sales team consists of Sales Associates and Guest Experience* or Guest Services* Associate roles (*select stores).

• Providing Excellent Customer Service:

• Proactive greeting and engaging customers warmly and with a smile.

• Demonstrating Initiative:

• Meet or exceed solicitation goal for Belk credit Rewards program.
• Meet or exceed clientele goals, where applicable.
• Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.

• Focusing on Results:

• Meet or exceed personal sales per hour goals.
• Increase units sold per transaction by recommending products to customers.
• Identify and reduce shrinkage in area.
• Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
• Maintain floor and stock areas consistent with store standards.
• Follow procedures for all systems including counts, markdowns, maintain and inventory control.
• Comply with policies & procedures in the associate handbook.
• Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
• Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

Minimum Education & Experience:

• No education requirement.

• Experience in retail preferred

Knowledge / Skills Requirements:

• Excellent communication skills.

• Ability to use and learn industry technology preferred.

Physical Requirements:

• Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment.

• Hand manipulation to remove sensor tags

• Ability to push / pull 100-500 pounds when moving stock carts

• Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.