Total 4 job vacancies by Andhra Heritage Pte Ltd

Job description

Task:

· Manage social media platforms (Facebook, Instagram and Google).

· Business listings and reviews.

· Increase presence on Tripadvisor and other such platforms.

· Competitor analysis/Strategy.

· Promotions and other misc.

· Generate content (editorial copy and visual design) for digital marketing and social media platforms. Includes basic photography.

· Other ad hoc duties assigned by the director

· Suggest promotions

Social Media:

Complete management of social media platforms:

· Content calendar.

· Posting and replying.

· Community engagement.

Business listings and reviews:

· Management of Google My business and review sites (to be discussed).

· Monitoring and replying to reviews (Google, Tripadvisor, Facebook/Instagram etc).

Hotel Partnerships and Outreach:

· Develop and maintain relationships with hotel management and concierge services within a defined radius. This includes regular visits to build rapport and establish partnerships that can drive guest referrals to the restaurant.

Reporting:

• Monthly report with audience insights, actions and recommendations moving forward

Competitor analysis:

· Identify competitors, their products and their presence on social media

· Identify competitor’s promos/new products

Requirements:

· Tertiary qualification in Sales/Marketing/Business Administration or its equivalent.

· At least 5 years of related experience in marketing/service/F&B industry

· Strong project management skills

· Good creative, writing and copywriting skills

· Advanced computer proficiency. Skilled in digital marketing/social media software as well as presentation software.

· Excellent proficiency in MS Office, Canva and Adobe

· Experience/exposure in the F&B industry will be an advantage

· Preparing South Indian and North Indian cuisines for routine orders and also for catering purposes.

· Prepares food before the arrival of guests.

· Makes adjustments to food items to accommodate guests with allergies or specific diet concerns.

· Seasons food according to recipes or company needs.

· Orders ingredients and spices as needed.

· Operates various kitchen appliance such as a blender, oven, grill, or stand mixer.

· Portions, arranges, and garnishes food based on client preference.

· Assists other cooks during the food assembly process.

· Estimates expected food consumption and organizes preparation.

· Prepares any necessary sauces or accompaniments before meal service begins.

· Cleans food preparation areas as determined by law and company policy.

Duties and Responsibilities:

• To ensure the restaurant operation (opening, closing and service) is operated in line with procedures, present to regularly open up and close up the restaurant at all times.
• Oversees restaurant operation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the Director.
• Train new and current employees on proper customer service practices
• Performs other duties as assigned.

· Preparing South Indian and North Indian cuisines for routine orders and also for catering purposes.

· Prepares food before the arrival of guests.

· Makes adjustments to food items to accommodate guests with allergies or specific diet concerns.

· Seasons food according to recipes or company needs.

· Orders ingredients and spices as needed.

· Operates various kitchen appliance such as a blender, oven, grill, or stand mixer.

· Portions, arranges, and garnishes food based on client preference.

· Assists other cooks during the food assembly process.

· Estimates expected food consumption and organizes preparation.

· Prepares any necessary sauces or accompaniments before meal service begins.

· Cleans food preparation areas as determined by law and company policy.