Total 55 job vacancies by Alliance Healthcare Group Limited

We are seeking talented and enthusiastic sales professionals who are up for challenge and take exceptional performance to heart to drive and contribute to revenue growth for our business.

In this position, your responsibilities shall include:

New Business & Retention

• Develops and acquires new business revenue from new and existing clients, assigned prospects in identified sectors or market areas.
• Identifies growth potential in new sectors, formulate sales and marketing plans which support profitable new business and retention objectives.
• Achieves individual and department sales goals to ensure company’s business goals including new revenue, profitability, retention objectives are met.
• Manage and execute the sales process from successful prospecting through point of sale and positioning the company’s service offerings to customers as solutions to meet customer’s requirements.
• Work closely with internal teams to prepare proposals, RFQs and tender documents to ensure that service offerings and SLAs meets customer’s requirements.
• Through visibility and active engagement, build positive relationships with prospective customers, appointed brokers, agencies, agents and business organizations.
• Generate consistent and continual stream of sales pipelines through visitations, direct solicitations, participation and networking at industry events.
• Submit consistent flow of qualified new business opportunities and achieve the required new business closing ratio targets.

Account Management

• Work closely with cross functional teams to execute account management action plans.
• Manage and promptly resolve customers’ queries, feedback and issues.

Other Related Activities

• Track and conduct monthly reviews of sales targets and take necessary action to close gaps to ensure objectives are achieved.
• Gather information, conduct market and competitor analysis.
• Participates in overall brand management, marketing communications, creatives and through the line activities.

Requirements

• Good sales track records with Third Party Administrator/Insurance Brokers/Agencies.
• Prior sales and accounts management experience in managed healthcare services will be an added advantage.
• Ability to work independently, interact well and reach out to at all levels within the organization while promoting a team environment,
• Highly developed interpersonal, communication and stakeholder management skills.
• Degree qualified will be highly regarded, however, not essential.

Interested applicant please click apply, or send in your resume to us.

To know more about our organisation, please visit https://www.alliancehealthcare.com.sg

We are seeking a highly motivated and experienced Centre Manager to oversee the daily operations of a medical centre providing a range of services including GP, executive health screening and radiology. The successful candidate will be responsible for ensuring the smooth functioning of the centre, managing staff, and delivering high-quality healthcare services to patients.

Role and Responsibilities:

• Oversee the daily operations of the medical centre, including management of staff, resources, and facilities
• Develop and implement policies and procedures to maintain high standards of healthcare delivery and ensure compliance with regulatory requirements
• Monitor and manage the financial performance of the medical centre, including budgeting, billing, and cost control
• Build and maintain relationships with stakeholders, including patients, partners, vendors and regulatory bodies
• Lead and motivate a team of healthcare professionals, including nurses and support staff, to ensure the delivery of high-quality healthcare services
• Implement and oversee quality assurance programs to ensure continuous improvement in the delivery of healthcare services
• Coordinate and collaborate with other healthcare providers, including specialists and allied health professionals, to ensure the provision of coordinated and integrated healthcare services
• Participate in strategic planning and business development activities to grow the medical centre and expand its range of services
• For candidates with nursing or other medical qualifications: Performing clinical duties for patients on an ad hoc basis when required.
• Perform other duties as assigned

Skills Required:

• Strong leadership and management skills, with the ability to motivate and inspire a team of healthcare professional
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels
• Strong financial acumen, with experience in budgeting, financial reporting, and cost control
• Sound knowledge of regulatory requirements and compliance standards for healthcare facilities
• Excellent problem-solving and decision-making skills, with the ability to manage complex issues and conflicting priorities
• Strong organizational and time management skills, with the ability to manage multiple tasks and priorities
• Ability to work independently and as part of a team, with a positive and proactive attitude
  Education and Experience Required:
• Bachelor's degree in Healthcare Administration, Business Administration, or a related field with a minimum of 5 years of experience in healthcare management, with experience in managing a medical centre or clinic preferred. Diploma holders with strong management experience in the relevant fields will also be considered.
• Candidates with nursing qualifications or other clinical experience (e.g., phlebotomy, radiography) will have an added advantage
• Experience in managing a team of healthcare professionals, with a sound understanding of human resource management principles
• Knowledge of medical billing procedures, as well as healthcare CMS/EMR systems and technology

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

We are seeking dynamic professionals to join our claims team in our corporate managed healthcare business segment.

Pay Rate: $13/h

Responsibilities:

Claims Management – Outpatient and Inpatient Medical Claims

• Understand and examine the provisions of medical policies to determine the patient’s/member’s level of medical coverage against the terms and conditions of the policy
• Provide accurate and efficient assessment of medical claims, validation, pre-authorisation of applications and LOG issuance
• Ensure evidence and claims information are documented and maintained in accordance to company compliance policies and SLA
• Work with the management team to share claim trends, analyse and interpret data in relation to medical claims and identify areas of improvement in the current medical claims cycle and SOPs
• Contribute to ad hoc projects, initiatives, and other activities such as new developments of Medical Claims solutions and processes

Requirements:

• Able to commit minimum 3 months period, 5 days a week (Mon to Fri)
• Able to commit to either fixed morning and/or fixed afternoon shifts
• Experience of claims process for medical claims, preferable in a Third-Party Administrator/Managed Healthcare environment is ideal
• Good Organisational skills and exceptional eye for details
• Good communication skills and stakeholder management skills

As a Client Service Associate, this position will be the first point of contact and support to the client via emails or calls.

You will be working with a dynamic team to solve issues that arises from the services provided.

Your job role includes but are not limited to:

• Assisting in the management of portfolios or corporate clients
• Troubleshoot and resolve client requests or issues promptly, to coordinate with internal support teams where required.
• Maintenance of Client database, including data entry and upload
• Client implementation and system setups
• Generate and prepare monthly/ ad-hoc Client reporting
• Client contract renewals and upsell of services where applicable.
• Other administrative tasks including member card preparation, documentation, filing etc
• Assist with accounts receivable follow-ups where required

Requirements for the role:

• Diploma in any discipline
• Candidates with prior experience with healthcare insurance provider will be an added advantage
• Proficient in Microsoft Office Applications
• Possess good interpersonal and communication skills
• Passion for customer service

Should the incumbent be successful in this role, he/she will be considered for full-time conversion.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

Job Highlights

• Central location.
• Executive Health screening, GP Clinic and Radiology Centre.
• 5.5 days' week (Monday - Saturday, Office hours)

About The Opportunity

As a Patient Care Ambassador, you will be a key member of our Clinic and Medical Centre, being the face of the Medical Centre, as well as handling administrative tasks and contributing to the smooth operation of our facility.

Role and Responsibilities:

• Manage administrative tasks such as patient registration, appointment scheduling, and maintaining accurate patient records.
• Operate the clinic CMS (Clinical Management System) for patient registration, data entry, retrieval of medical records, and generate reports based on test results for doctor’s review
• Handle billing and cashiering duties, including processing payments and issuing invoices or receipts.
• Introduce and explain medical services and pricing to patients in a professional manner, seeking opportunities to upsell when appropriate
• Assist with inventory management by monitoring and replenishing medical supplies and ensuring proper stock levels.
• Assist with providing basic medical screening procedures such as taking patient height/weight, administer vision tests, taking blood pressure etc. and phlebotomy (if qualified), or other clinical tasks.
• Ensure a clean and welcoming environment in the waiting area and examination rooms.
• Provide excellent customer service by greeting patients, answering enquiries and phone calls, and addressing concerns in a professional and empathetic manner.
• Collaborate with the Centre Manager and other healthcare professionals to coordinate patient care and facilitate the smooth flow of operations.
• Adhere to strict infection control protocols and maintain a safe and hygienic environment.
• Stay updated on clinic policies, procedures, and services to provide accurate and up-to-date information to patients.
• Perform other duties as assigned

Skills Required:

• Diploma or Nitec with at least 2 years of prior experience in a related field
• Minimum of 2 years of relevant experience in a healthcare setting, preferably in a similar role
• Proven experience in performing clinic duties and administration of health screening tests
• Familiarity with operating a clinic CMS system and preparing medical reports
• Strong organizational and multitasking abilities to manage administrative tasks effectively.
• Excellent communication and interpersonal skills to interact with patients, colleagues, and other healthcare professionals.
• Attention to detail and a high level of accuracy in recording patient information and test results.
• Ability to work in a fast-paced environment and handle potentially stressful situations with professionalism and empathy.
• Strong critical thinking and problem-solving skills to make informed decisions and provide appropriate care.
• Having a certification in Phlebotomy will be an advantage

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

Job Highlights

• Executive Health Screening Centre (a Subsidiary of Alliance Healthcare Group Limited).
• 5.5 days' week Office Hours, Monday - Saturday
• Work Location: Dhoby Ghaut MRT.

About The Opportunity

We are currently seeking highly skilled and dedicated Enrolled and Staff Nurse to join our prestigious Executive Health Screening Centre. As a key member of our Healthcare team, you will play a vital role in delivering exceptional patient care and ensuring the smooth operation of our state-of-the-art facility.

If you are a Registered Nurse qualified in Singapore and possess the necessary skills and experience, we invite you to apply for this rewarding position.

How You Will Make an Impact

• Perform and administer a wide range of clinical duties, including taking medical history, administration of patient questionnaires, performing health screening tests, Phlebotomy, injections, conducting ECGs and administering treadmill stress tests, etc.
• Manage administrative tasks such as managing appointments, organizing patient records, and maintaining accurate documentation.
• Prepare comprehensive medical reports based on test results and provide recommendations for further evaluation or treatment.
• Operate clinic CMS (Clinical Management System) to input patient data, update medical records, and generate reports.
• Collaborate with other Healthcare professionals to ensure efficient patient flow and timely delivery of services.
• Educate patients on health screening procedures, answer their inquiries, and provide guidance on maintaining optimal health.
• Adhere to strict infection control protocols and maintain a clean and safe working environment.
• Continuously update your knowledge and skills through professional development opportunities and stay informed about the latest advancements in health screening practices.

What We Are Looking for

• At least 3 years of relevant experience, preferably in a similar Healthcare setting.
• Proven experience in performing Nursing duties and administration of health screening tests.
• Familiar with operating CMS system and preparing medical reports.
• Strong organizational and multitasking abilities to manage administrative tasks effectively.
• Excellent communication and interpersonal skills to interact with patients, colleagues, and other healthcare professionals.
• Bilingual in Chinese, as this role requires to liaise with Chinese-speaking patients.
• Attention to detail and a high level of accuracy in recording patient information and test results.
• Ability to work in a fast-paced environment and handle potentially stressful situations with professionalism and empathy.
• Registered with Singapore Nursing Board.
• BCLS (Basic Cardiac Life Support) Certification.
• Ability to commit to a 5.5 days' work week.

We regret that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

We are looking for Full-time Clinic Assistants for our My Family Clinic branch!

What You'll be Doing

• Perform daily operational duties at outpatient Clinic.
• Registration of patients and provide frontline customer service.
• Process prescription accurately and dispensing of medicines.
• Process of billing transactions under different Government schemes and managed care programmes.
• Manage inventory and replenish of medicines and consumable items.
• Operate Clinic Management System.
• Perform other ad-hoc duties assigned by Clinic Supervisor/Doctor.

What We Are Looking for

• Preferably Entry Level specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent.
• Prior experience in outpatient GP clinic operations preferred.
• Familiar with MOH regulatory requirements for Clinic will be an added advantage.
• Computer literacy.
• At least 2 years of working experience in the related field to be considered for Senior position.
• Comfortable with Shift work based on Clinic operating hours.

My Family Clinic is a subsidiary of Alliance Healthcare Group and as of today, we have 16 Clinic locations island-wide.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit:

• https://alliancehealthcare.com.sg.
• https://www.myfamilyclinic.com.sg.

What You'll be Doing

• Administer and drive development and implementation of technical parameters, policies and frameworks.
• Monitor that new and existing implementations, renewals, and movements requests are updated promptly.
• Provide and assist in regular analysis or ad-hoc reports to clients on the performance of each portfolio.
• Account management for assigned accounts and provide support to the team where required.
• Maintain high quality interactions with all touch points and escalate resolutions in a client centric manner.
• Any other tasks as assigned.

What We Are Looking for

• At least 1-2 years of working experience in relevant industry and role.
• Candidates with prior experience with Healthcare Insurance provider (Employee Benefits) will be an added advantage.
• Proficient in Microsoft Office Applications.
• Possess good interpersonal and communication skills.
• Ability to work under pressure.
• Passion for customer service and a good team player.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

About the Opportunity

This role in our Technology squad is embedded in a high caliber, cross functional team that develops and executes our exciting technology strategy to deliver better outcomes for our business and customer.

As a Software Engineer, you will be working with an agile and innovative team and build on your technical expertise with a myriad of technologies, projects and platforms to deliver our business priorities and conquer technical challenges.

What You'll be Doing

• Support the delivery of projects in all aspects of Software Development Life Cycle including system analysis, design, development, quality assurance, UAT, maintenance and ongoing support.
• Contribute to Agile software development lifecycle and be familiar with DevOps processes.
• Develop pragmatic and fit for purpose solutions of high technical quality.
• Work with stakeholders to define and clarify functional requirements and scope to deliver robust cost-effective solutions.
• Maintain software design, engineering processes and quality standards.
• Identifying and addressing bottlenecks in the application or broader infrastructure.
• Assist with ad-hoc duties assigned by Manager.

What We Are Looking for

• Diploma/Degree in Information Technology/Computer Science or related fields.
• 2 years’ experience in full stack software development.
• Required skills: C#, .NET Core framework, Angular.
• Knowledge in DEVOPS, Docker Container, Cloud Implementation, Secured Webservice will have an added advantage.
• Highly collaborative team player, detail-oriented and passionate with technology.
• Ability to thrive in fast-paced, exciting environment.

We regret that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

We are currently seeking administrative support to our managed Healthcare team to drive the development and expansion of our Business. You will be supporting the client servicing team to ensure the administrative aspects of things.

What You'll be Doing

• Creating user accounts for corporate customers
• Assisting the Servicing team in the preparation of documents & policies
• Sorting and filing of documents
• Data cleansing and sorting
• Assist in any other ad-hoc duties that are assigned by the manager

What We Are Looking for

• Diploma in any discipline
• Candidates with related experiences (Admin / Customer service / sales support) will be an advantage but not essential
• Able to follow standard work processes independently
• Meticulous
• Good team player with good communication skills

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

We are looking for Full-time Clinic Assistants for our My Family Clinic branch!

What You'll be Doing

• Perform daily operational duties at outpatient Clinic.
• Registration of patients and provide frontline customer service.
• Process prescription accurately and dispensing of medicines.
• Process of billing transactions under different Government schemes and managed care programmes.
• Manage inventory and replenish of medicines and consumable items.
• Operate Clinic Management System.
• Perform other ad-hoc duties assigned by Clinic Supervisor/Doctor.

What We Are Looking for

• Preferably Entry Level specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent.
• Prior experience in outpatient GP clinic operations preferred.
• Familiar with MOH regulatory requirements for Clinic will be an added advantage.
• Computer literacy.
• At least 2 years of working experience in the related field to be considered for Senior position.
• Comfortable with Shift work based on Clinic operating hours.

My Family Clinic is a subsidiary of Alliance Healthcare Group and as of today, we have 16 Clinic locations island-wide.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit:

• https://alliancehealthcare.com.sg.
• https://www.myfamilyclinic.com.sg.

Job Highlights

• Central location.
• Executive Health screening, GP Clinic and Radiology Centre.
• 5.5 days' week.

About The Opportunity

As a Clinical Admin, you will be a key member of our Clinic and Medical Centre, ensuring the efficient management of administrative tasks and contributing to the smooth operation of our facility.

What You'll be Doing

Claims and Billing Management

• Submission of claims to corporate programme and insurer portals. Accurately and promptly submit insurance claims and follow up on any discrepancies or issues that arise.
• Manage invoicing and billing to patients and clients. Prepare and send invoices to patients and clients, track payments, and manage any billing inquiries or issues.

Medical Records Office

• Manage incoming and outgoing medical reports. Handle the receipt, processing, and distribution of medical reports, ensuring confidentiality and compliance with relevant regulations.
• Manage laboratory reports. Receive and verify lab results, submitting to doctor for review and compiling into medical reports for patients, liaison with lab partner on queries and issues.

Communication and Correspondence

• Monitor and respond to emails from patients, clients, and other stakeholders in a timely and professional manner.
• Handle incoming phone calls, provide information, schedule appointments, and direct calls to the appropriate personnel.
• Handle patient inquiries and concerns. Address patient questions and concerns, providing excellent customer service and ensuring patient satisfaction.
• Appointment scheduling and coordination. Schedule and confirm patient appointments, coordinate with medical staff, and manage the appointment calendar.

Operational Support

• Support clinic operations. Assist with various administrative tasks to support the overall operations of the clinic, including registering/discharging patients at the counter, clerical tasks, restocking of clinic supplies and other duties as assigned.

What We Are Looking for

• ITE, Diploma or equivalent; additional certification in Healthcare Administration or related field is a plus.
• Previous experience in a Medical administrative role or similar position is highly preferred.
• Having a certification in phlebotomy is highly preferred as well
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using medical software and office applications.
• Knowledge of medical terminology and billing practices.
• Ability to work independently and as part of a team.
• High level of discretion and confidentiality.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

About The Opportunity

We are currently seeking highly skilled and dedicated Warehouse Manager in ensuring efficient management and control of the Warehouse Operation whilst achieving agreed budgetary and service levels.

How You Will Make an Impact

• Lead the creation and implementation of best practice warehouse strategy, policies, processes, and procedures to aid and improve operational performance.
• Provide a safe working environment, adhering to the necessary safety procedures and ensuring they are understood and practiced by the team at all times.
• Ensure inventories are accurate and control inventory levels by ensuring physical counts are conducted and reconciled with an automated system utilizing the help of the warehouse team.
• Coach, manage and develop warehouse staff and team leaders to optimize performance and meet targets and deadlines.
• Provide Quality Control and Assurance by ensuring compliance with all relevant regulations and standards, including Good Manufacturing Practices (GMP) and Good Distribution Practices (GDP).
• Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.

What We Are Looking for

• Qualifications such as a diploma in Pharmacy or Supply Chain Management will be favourable
• 3 years of relevant experience, preferably in a Pharma setting
• Ability to build, lead and motivate a skilled team able to meet objectives
• Proven management skills with the ability to optimize team performance and development ·

We regret that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

About the Opportunity

This role provides an exciting opportunity for a motivated Accounting professional who would like to be in the center of action to support the business in achieving its goals for our business entities.

What You'll Be Doing

• Day to day operational activities including invoicing, payments, AR & AP.
• Liaison with external Auditor.
• Any other ad-hoc duties as required.

What We Are Looking for

• Diploma/Degree in Accounting or equivalent.
• Knowledge with Microsoft Business Central software would be an added advantage.
• Advanced Excel skills and proficiency in MS applications

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

About the Opportunity

We are seeking high organized and experienced Clinic Supervisor/Manager to oversee the daily operations of our GP clinic. The successful candidate will provide support, direction, and oversight of the day-to-day operations, manage staff and development, ensuring quality patient care, and maintain a safe and efficient work environment.

What You'll be Doing

• Oversee day-to-day operations of the clinic; including and not limited to team supervision in their execution of daily activities, managing rosters, resource planning, slots management and downtime process.
• Support implementation of policies and procedures to improve clinic operations
• Maintain accurate patient records and ensure patient confidentiality
• Manage inventory and ordering of medical supplies and equipment
• Oversee maintenance and cleanliness of clinic facilities
• Handle patient complaints and concerns in a timely and professional manner
• Oversee the clinic’s finance and administration matters including ensuring files and information are organized and petty cash, billings and cash are accounted for and updated to the relevant department.
• Perform frontline services, clinical support and any operational duties during peak hours or when there is a shortage of manpower.
• Perform any other ad-hoc duties which may be assigned.

What We Are Looking for

• NITEC/Higher NITEC/GCE 'N' or 'O' level, with 3 years’ experience in outpatient GP Clinic, preferably with supervisory/management experience.
• Advanced knowledge in relevant government and insurance schemes and subsidies.
• Knowledge on MOH regulatory requirements for GP clinic, insurance providers program and process.
• Highly effective in supervision, coaching and motivate team members.
• Proven ability to work flexibly with changing priorities and deliver high-quality customer-focused service.
• Possess strong interpersonal and communication skills.
• Familiar with clinic management application.

To learn more about our organization, please visit:

• https://alliancehealthcare.com.sg.
• https://www.myfamilyclinic.com.sg.