Total 24 job vacancies by Air Charter Service

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

LIFE AS AN ACS BROKER

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press  
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)

LIFE AS AN ACS BROKER

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press  
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)

• Working within the Charter Team, your main responsibilities would be to ensure that private charter flights are managed from initial enquiry, quotation, booking of aircraft to the completion of the charter
• Build and maintain relationships with key travel bookers over your assigned client portfolio
• Build and maintain relationships with operators
• Assist in growing operator database and ensure operator and fleet data is accurate and up to date
• Manage charter requests from clients in a timely manner
• Manage and communicate all booking changes as required
• Create flight briefs and post flight reports
• Ensure all flight bookings adhere to our legal and compliance guidelines
• Manage client and supplier invoicing requirements
• Adhoc reporting requested by clients
• Domestic travel may be required from time to time to visit clients and operators
• Assisting brokers with adhoc tasks from time to time
• The role requires flexible working hours. From time to time you may be required to work outside of standard business hours

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

WHAT DO WE LOOK FOR

· Experience in customer-facing roles within luxury products and services are preferred

· Build a list of potential clients and maintain relationships in the Indonesian market. Proficiency in English/Indonesian dialects is essential

· Excellent customer service skills, a client-focused approach, and the ability to build strong relationships are required

· Enjoys working to goals and objectives in a competitive environment

· Excellent phone etiquette

· Ambitious, motivated and willing to learn new skills & industry

· Hardworking and flexible for the working hours

· Organised with the ability to prioritise and multi-task

· Comfortable working towards KPIs and targets

· Ability to travel frequently & often at short notice

WHAT IS IN IT FOR YOU

• Competitive salary with 10% uncapped commission
• 20 day holiday which increases with length of service
• Additional paid leave for wedding, moving house, holiday shopping and more
• Flexible working hours
• Industry leading training programme and on-job mentorship programme
• Opportunities for global travel
• A friendly, fun and very exciting environment enhanced with regular company-funded social events and seasonal parties plus Friday night drinks!

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

Our Group Charter team based in Brisbane are extremely busy managing a high number of bookings and require an administrator to help assist them on a temporary basis 

Duties of this assignment will include but are not limited too: 

• Data entry into our IBOS system (CRM) 
• Adding and managing live requests into organised spreadsheets 
• Report and maintain information about flight updates and issues 
• Complete flight documents for confirmed charters 
• Assisting with any other ad-hoc administration 

Consisting of high-net-worth individuals and their representatives, our sales consultants arrange private jets charters for everything and anything from corporate business meetings to leisure trips.

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

Duties will include but are not limited too: 

• Using multiple sources & platforms to generate potential leads - Client Acquisition
• Pro-actively target this list through outbound sales calls, emails and visits
• Convert potential clients into ACS clients 
• Build relationships with operators to ensure we can provide suitable options to match our clients requirement
• Manage the full sales cycle of a private charter from initial enquiry all the way through to completion 
• Build a wide and effective network of contact
• Meeting and exceeding sales activity and financial targets
• Flight watching and overseeing flight departures / flight rep

• Working within the Charter Team, your main responsibilities would be to ensure that private charter flights are managed from initial enquiry, quotation, booking of aircraft to the completion of the charter
• Build and maintain relationships with key travel bookers over your assigned client portfolio
• Build and maintain relationships with operators
• Assist in growing operator database and ensure operator and fleet data is accurate and up to date
• Manage charter requests from clients in a timely manner
• Manage and communicate all booking changes as required
• Create flight briefs and post flight reports
• Ensure all flight bookings adhere to our legal and compliance guidelines
• Manage client and supplier invoicing requirements
• Adhoc reporting requested by clients
• Domestic travel may be required from time to time to visit clients and operators
• Assisting brokers with adhoc tasks from time to time
• The role requires flexible working hours. From time to time you may be required to work outside of standard business hours

• Working within the Charter Team, your main responsibilities would be to ensure that private charter flights are managed from initial enquiry, quotation, booking of aircraft to the completion of the charter
• Build and maintain relationships with key travel bookers over your assigned client portfolio
• Build and maintain relationships with operators
• Assist in growing operator database and ensure operator and fleet data is accurate and up to date
• Manage charter requests from clients in a timely manner
• Manage and communicate all booking changes as required
• Create flight briefs and post flight reports
• Ensure all flight bookings adhere to our legal and compliance guidelines
• Manage client and supplier invoicing requirements
• Adhoc reporting requested by clients
• Domestic travel may be required from time to time to visit clients and operators
• Assisting brokers with adhoc tasks from time to time
• The role requires flexible working hours. From time to time you may be required to work outside of standard business hours

Working as a Flight Support Coordinator this role will be supporting the Sales Brokers in organising and managing their Group Charters. 

Duties will include but are not limited to: 

• Act as the liaison between brokers, airlines, clients and suppliers
• Preparing pre and post flight reports
• Filing all paper work and ensuring proper handover to brokers
• Flight watching/overseeing flight departures
• Accurate data entry, logging of flight times
• Report and maintain information about flight updates and issues
• Understanding or experience of flight planning
• Complete flight documents for confirmed charters and ensure that the flight packs are received
• Updating the customers and brokers on the progress of the flight when necessary
• Resolving problems when necessary in the pre-flight arrangements, during the flight itself and during any post-flight work that needs to be completed

As an Office Manager you will be a key member of the team in our Mumbai office and will be the go to person supporting the sales teams with their day-to-day tasks and ensuring smooth operation across the office.

Office Manager duties will include but are not limited to: 

• Assisting the directors with daily administration tasks 
• Co-ordinate, organise and manage the office diary whilst assisting the wider team with scheduling client meetings & diary reminders 
• Maintaining flight files and assisting with preparing flight briefs
• Managing travel and accommodation needs for brokers
• Diarise and prepare for visits to ACS by suppliers, customers or interviewees 
• Organising training for office as required
• Greet and welcome guests on arrival
• Assisting with office recruitment, working with the wider HR team to screen candidates 
• Coordinate new starter information, manage contracts and offers
• Taking meeting minutes and typing these up in a timely manner post meeting 
• Scheduling employee appraisals & keeping up-to-date employee records on file
• Maintain a clean and organised office area at all times, processing and distributing daily post
• Regular liaison with service providers.
• Manage Health and Safety in the office to comply with local legislation.
• Manage office supplies and purchase within budget agreed by the Office CEO
• Any other ad hoc administration tasks  

Reporting to the Compliance Advisor in London – to assist in delivering a critical, worldwide Compliance project, by liaising with aircraft operators across the globe, and to assist in providing excellent & pro-active support to our ACS Brokers and Offices.

The project primarily concerns requesting the addition of ACS to Aircraft Operator’s insurance cover.  This will involve:

• Contacting both Indians and Overseas Aircraft Operators both by email and telephone
• Tracking the call and contact status of all your outbound calls in an excel sheet
• Maintain and develop contacts with Aircraft Operators to ensure the ongoing delivery of the project
• Confirming and, where necessary, finding accurate Aircraft Operator information
• Supporting the Compliance team more broadly in our day-to-day activities 
• Other general office duties, as required

LIFE AS AN ACS BROKER

• Building your list of potential customers by researching our database, websites, LinkedIn and trade press etc
• Pro-actively targeting your list through outbound sales calls, emails and visits (both face-to-face and virtual) and converting them from potential customers to ACS customers
• Building relationships with Cargo Operators to ensure access to the widest range of aircraft available to provide solutions for our customers
• Maintain relationships with customers to ensure repeat business
• Working to sales target meeting financial objectives
• Ability to demonstrate expert understanding of the aircraft and chartering process
• Manage charter bookings from enquiry to completion
• Receiving inbound requests for urgent charters virtually 24/7
• Present bespoke quotes to customers demonstrating good commercial acumen
• Flight watching/overseeing flight departures (this might be unsociable hours)

Working with our Head of HR Operations and Analytics in the UK, this role will: -

• Create regular and bespoke reporting e.g. attrition, holiday and diversity reporting
• Provide analysis for reporting e.g. any positive or negative trends
• Ensure that data captured in the HR system is accurate
• Ensuring that all employees files have the correct and compliant documentation 
• Supporting with reference and backgrounds checks