Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

• Assist with quarterly RLBE processes

• Support Weekly, Monthly, and Quarterly APAC Commercial Processes

• Lead APAC Weekly Sales Analysis

• Lead meetings with senior leaders and APAC GM

• Work with 14+ countries, gather country level insight to determine risk and opportunity in submission to corporate

• Prepare month end balance sheet commentary and analysis

• Assist in LBE, LBE Confirmations, and Plan presentations to the Division Controller

• Monitor Bad Debt Reserve and partner with Order to Cash team for the APAC to recover past due Accounts Receivables

• Update LBE processes and partner with APAC countries to create easy to use consolidation files

• Quarterly Balance sheet LBEs forecast for APAC countries by county by Balance sheet items.

• Review country P&Ls, Balance Sheet and Cash Convertible Cycles (CCC) for all APAC countries

• Annual transfer price submissions and other Transfer Pricing requests from countries

• Support APAC commercial head with any ad hoc requests received from the Division Controller or others, with any business review information requests, and with assembling presentation decks

• Minimum 1-3 years of experience with focus on Financial Planning and Analysis, preferably within healthcare/pharma/medical device industry

• Experience in budgeting & forecasting is preferred

• This is a 6 months contract role

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Responsibilities:

• Provide analytical support and relevant financial information in business decision-making, commercial strategies and ROI’s on commercial opportunities
• Achieve proper planning and control to support Divisional responsibilities and requirements, estimate all financial metrics and drive variance analysis
• Collect and collate data from APAC countries and Regions; and develop Financial Plan and other forecasts for the Area ensuring reasonableness on an absolute, as well as performance basis
• Ensure financial requirements are met by effectively working within the corporation and striving for transparency, highlighting risks as well as opportunities
• Create Plans, forecasts (LBEs) and prepare consolidations for PL and Balance Sheet for APAC
• Meet Plans and LBEs timeline for consolidation and facilitate management review and decision-making
• Manages the planning and financial processes (both PL and Balance Sheet); implements changes as necessary and with a continuous goal of understanding all components of the countries and regions
• Work with local CFS/IFO/Hub and provide support for all Statutory requirements for all local entities for month-end closing, audit entity plan, cost center review, credit review, annual Transfer Price Review…etc
• South Asia budgeting, forecasting, actuals tracking and variance analysis
• Service PL budgeting, forecasting, actuals tracking and variance analysis
• Alinity status tracking for shipment, TOR and routine.
• Balance Sheet budgeting, forecasting and actuals tracking. Prepare BS schedules and variance analysis.
• Fixed asset (including service equipment) tracking, amortization and asset roll forward on a monthly basis
• Preparation of monthly reports (Sales, PL, BS, Instrument placement, headcount, capital authorization)
• Consolidation uploads PL and BS (uploads) and Actuals (downloads)
• Other Ad Hoc projects as assigned

Requirements:

• Bachelor's Degree in Accounting
• Minimum 8-10 years of experience with 4-6 years focus on Financial Planning and Analysis, preferably within healthcare/pharma/medical device industry
• Experience in budgeting & forecasting is preferred
• Good communication and interpersonal skills
• Meticulous, analytical, self-starter and self-motivated team player
• Ability to be independent and strive in a fast-paced, results-oriented environment
• Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity..

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology

• Strategic development and execution of marketing plans and tactics for FreeStyle Libre to drive market penetration and accelerate profitable sales growth.
• Drive brand awareness and adoption via multi-channel marketing, including healthcare professionals, direct-to-consumer and community activations.
• Establish and maintain robust marketing processes to drive seamless execution and a measurement culture to track progress and effectiveness.

MAIN / MAJOR RESPONSIBILITIES

• Develop and implement annual business plans to achieve business targets
• Plan and execute marketing activities flawlessly, working closely with cross-functional teams and partners
• Localize the global brand campaigns when necessary and execute 360 across all relevant channels HCPs, consumer, e-commerce, CRM and retail
• Develop and implement 360-communication plan with traditional and digital media and other consumer touchpoints, working with local media agencies, country manager, distributors and sales teams
• Track and articulate market performance, trends (e.g., digital media, social listening, competitive tracking, medical, regulatory, technological, social, environmental, and legal). and identify their impact on the business to influence business strategy, identify future risks and opportunities and ensure the business is delivering upon its growth targets.
• Demonstrate excellent project management skills
• Work collaboratively with Area and local cross functional teams to execute marketing initiatives with success, as well as identify further opportunities for Freestyle Libre.
• Analyze ROI of advertising and promotional investments to optimize the mix
• Monitor brand performance and marketing budget to ensure it meets KPIs on sales and profitability
• Build rapport & work closely with KOLs to drive brand awareness, preference and advocacy
• Execute field activities such as road shows, product training and symposiums to create product awareness among health professionals and public
• Ensure that all business activities are conducted in accordance with Abbott Code of Ethics and local government laws.

SUPERVISORY/MANAGEMENT RESPONSIBILITIES IF APPLICABLE

• One direct report

MINIMUM BACKGROUND / EXPERIENCE REQUIRED

• A basic degree in business studies, marketing, or any sciences
• 6+ years of consumer marketing management experience gained at a country, regional or global level of an MNC; experience in HCP marketing will be an added advantage
• Preferably in the pharmaceutical and/or FMCG Health or OTC /medical device industry
• Knowledge & experience in diabetes category will be advantageous
• Versatile, result-oriented, energetic / dynamic personality & passionate about branding
• Innovative & resourceful person that thinks out of the box to deliver creative and cost-effective branding strategies
• An excellent communicator, both verbally & in writing
• Intimate knowledge of marketing mix tools and application know-how
• In-depth understanding of the workings of strategic & operational marketing, business planning & current healthcare marketing best practices
• Organizational skills & operational rigor to ensure effective execution of plans
• Achieve Plan sales and margin
• Achieve new users and retention targets

Our unique pharmaceutical business offers exposure to medicines, vaccines and consumer healthcare products across a patient’s life cycle from conception to later life, with brands coming from; our established business, wholly owned local companies and local brands. We have an exciting opportunity for the right person to join our regional marketing team; to help transform the business and deliver on our ambition to grow the business with our expansion in to e-commerce and digital healthcare services. Beyond day to day marketing, there will be involvement with Business Development (BD) to build the product pipeline and fill the innovation hub. The right candidate will be able to work independently and be creative and passionate.

The role is tasked with (1) innovative marketing plans, in partnership with affiliate businesses and the global marketing team (2) forecasting marketing initiatives based on consumer insights and analysis of new business opportunities (3) enhancing the capabilities and talent pipeline in the marketing organization (4) leading programs to deliver on the APAC strategy to double the size of the business.

The position is responsible for also working closely with cross functional teams across the geographies.

Responsibilities

• To review and support the APAC region’s strategic business plans for the group of products (Brands, BGX, Gx and OTx) and to support APAC region’s sales and share growth for the group of products with a focus on current as well as the product portfolio of new launches.
• Provide support to affiliate to assure the commercial success of assigned brands/TA
• Ensure APAC EPD builds and enhances a Marketing led mindset with insights, patients and customers at the core of everything delivered.
• Develop project and marketing plans supporting new product introductions from both internal and external resources
• Success in the role will take into account the delivery of sales against Plan numbers, utilization of the promotional support budget and improved market share of brands across TAs.
• Design, manage and support marketing insights driven brand plans for APAC EPD with the involvement as appropriate of all key stakeholders. The plans should identify future trends and address all key issues, CSFs and execution steps.
• Work cross functionally across APAC in executing the annual and long term marketing plan.
• Ensure Affiliate Marketing plans are reviewed, challenged and executed well.
• Design, plan and organize execution of key regional marketing programs for the brands including digital and multichannel customer engagement.
• Create mechanisms to monitor and assess execution of marketing programs. Adapt plan and tactics accordingly
• Be responsible for Regional launch plans and ensure optimal utilization of the planned promotional support budget
• Ensure suitable commercial input for NPD business case evaluation (clinical development and Licensing & Acquisitions (L&A))
• Leverage market insight and market research programs for key brands to answer key questions posed by the brand to deliver on unmet needs
• Ensure capability building across the region in launching new BGx and marketing BGx
• Collaborate with sales team and reinforce portfolio selling and category management
• Reinforce best practices sharing across affiliates
• Represent Asia in Divisional/Global Marketing forums

Requirements

• Business degree – Graduate or Post-graduate
• +8 years of pharmaceutical marketing experience
• Regional experience is an asset
• Local experience in APAC with ideally at least 1 year experience in sales on top of marketing
• Knowledge of APAC pharmaceutical market
• Experience in cardiology, CNS, respiratory TA is a plus
• Fresh consumer mindset thinking that shows innovation and ambition
• Keen interest to challenge the status quo in order to transform the business
• Agility and clear communication skills to be a key influencer with a variety of stakeholders
• Hungry for a challenge
• Resilience to upgrade thinking with the objective to grow the business
• Intrapreneurial, takes initiative and comfortable to take the lead
• Exuding high energy, demonstrating progressive thinking that is market competitive
• Insights driven brand builder. Brand champion
• Comfortable to operate with multiple competing priorities with limited resources
• Collaborative leadership style, able to bring multiple parties together to resolve an issue
• Excellent interpersonal skills

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

Job Purpose:

This role supports in the acquisition/retention of users of Freestyle Libre (people with diabetes and HCP) through driving content creation, platform development and analytics blueprint from strategy, data, insights, resources, and execution of CRM programs/campaigns that will enable achievement of ADC’s growth ambitions.

Accountability:

• Achieve APAC sales, margin, and market share target.
• Brand custodianship of Abbott Diabetes Care brands.

Lead content and retention strategies and executions:

Work closely with APAC key stakeholders on content creation, retention strategies, campaigns, measurement, and solutions as well as prioritization of budgetary allocations within APAC and the respective affiliates.

Content and platform:

• Partner with APAC HCP/Consumer marketing leads to identify key strategies/areas of focus on content strategy development and implementations, lead overall content creation and delivery.
• Maintain existing platform and develop new innovative channel strategy to achieve customer reach and effectiveness.
• Drive changes in content and channel models to align with real world analysis.
• Develop APAC retention content/program strategy and launch including platform building, optimization testing, testing schemes (test v. control, A/B testing), and reporting and impact as well as its broader impact on overall business.

Reach and Effectiveness:

• Actively design and explore new data points (both internal/external data) and platform to further drive customer reach/scale.
• Leverage appropriate dashboards and analytical calculations to drive performance marketing that demonstrate country-specific customer lifecycles and loyalty.
• Help improve ROI of marketing spend by optimizing marketing plans and channel strategies through analysis of past and retention campaigns.
• Work with LibreView Data Systems (global) and Privacy and BTS to enable deduped FSLL data feed into each country’s database, utilizing this data as the Single Source of Truth to optimize customer retention.
• Highlight and prioritize areas for enhancements within the available marketing analytics ecosystem, including building the case for improved data collection, storage, and transformation.
• Provide strategic input to BTS, commercial and marketing counterparts on systems integrations needs.

Drive insights and analytics to fuel next level growth:

• Enable continuous improvement in patient onboarding experiences to achieve acquisition and retention initiatives, which include identifying customer signature moment, patient experience research, segmentation, journey roadmap analysis, etc.
• Define/refine multiple digital CRM channels to ensure customer database is segmented effectively to maximize the customer lifecycle value for targeted marketing activities, and includes establishing clear customer segmentation, KPI, sensor usage behaviors, etc.
• Identify key insights/activities to be initiated within the onboarding/retention journey, consistently evaluates HCP/patient insights, user experience analysis and business performance to drive better results in new patient acquisition and retention.

Ensure all business activities comply with the relevant Acts, legal demands, safety, and ethical standards. Review complaints and suggestions relating to assigned products.

Establish a productive work environment by creating trust and respect within the APAC region. Develop an atmosphere of confidence and strength and create opportunities to recognize and reward outstanding individual and team performance.

Requirements

• Post-graduate or tertiary qualifications for Marketing or Business Management, Digital Marketing, Data analytics and platform development from a reputable university
• Or tertiary qualifications with significant digital experience gained from a reputable consumer or B2B brand, or a digital agency or technology development company.
• Ideally working with Salesforce.com, Marketing Cloud or Adobe
• Experience in Medical Devices industry and/or working across Asian markets with proficiency in one or more Asian languages being advantageous
• 12-15years of content/retention/data management and analytics / project management experience gained at a country, regional or global level, in a fast-paced and competitive market setting.
• Strong content creation management and delivery for both HCP/Customer approach model, inclusive of proven experience in developing and delivering CRM strategies for a business, resulting in an increase in customer value and revenue.
• Develop Customer and HCP Journey Mapping analyzing touchpoints, using the end-to-end process from brief to execution and performance analysis to maximize loyalty and retention opportunities.
• Proven experience in leading a CRM campaign leveraging retention platform (i.e. SFMC or any new channel, tools) from its conceptualization to its successful completion, creating high quality reports and documentation for both internal and external audiences to further enhance CRM efforts.
• Experience in budget development and the establishment of procedures for the purpose of monitoring progress against the business plans and objectives and ensuring the best application of finances and other resources.
• Verbal and written communication skills are essential for this position where effective execution of cross-functional collaboration is highly dependent on the clarity of communication.
• Ability to inspire trust in others and build positive internal and external relationships, bringing people along with a unified vision and towards a common goal.
• Analytical skills, ability and keen interest conducting analysis of data and deriving insights
• Technical digital competency, knowledge and experience required include:
• Data strategy experience across 1st, 2nd, and 3rd party data
• Knowledge of buyer behavior, path to purchase or decision science models
• Experienced user of Google Analytics, Adobe Analytics, Excel, other Power BI tools
• Ability to formulate and analyze data using Excel and SQL, as well as mobile, cloud and app user analytics.
• Knowledge of key digital analytics (Lifetime value, MAU, DAU, retention or life-cycle segmentation, attribution)

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Primary Overview:

• Drive market share gains in Abbott Molecular (MDx) division by assisting the regional sales team to place Alinity m instruments within APAC.
• Utilize and develop workflow tools and strategies that will increase instrument placements, while maintaining profitability goals.
• Develop, execute and manage Laboratory Design Projects focused on optimizing workflow projects.
• Lead the coordination of a cross-functional team including Applications Specialists, Service Engineers, Commercial Sales leaders, Finance, Marketing, and our Customer laboratory team members to develop an integrated strategy and execute the actions of workflow project activities and initiatives to ensure the successful completion of projects.
• The Lab Design Manager plays a strategic role in the business to partner with peers, senior sales management to recommend strategies for the MDx APAC Organization.

Major Responsibilities:

• Develop workflow project objective, strategies, timelines and milestones
• Clearly identify and define customer goals and lead the actions to translate these into impactful projects to benefit our customers and our business.
• Identifies resource requirements, costs and time schedule
• Recognizes and removes barriers to project completion
• Prepares and presents project progress reports to keep management and sales team informed
• Applies advanced specialized knowledge and tools to analyze data and recommend process improvement solutions
• Opportunity to drive creative solutions with your ingenuity and creative thinking
• Anticipates, recognizes, communicates and manages workflow opportunities with the appropriate sales team / customer / manager and presents and recommends actions to resolve the issues

Requirements:

• Bachelor Degree in Science/Engineering or related disciplines
• Overall 12-15 years working experience with minimum 7 years of related experience working in Diagnostics market with knowledge of regulations and standards affective IVDs and Biologics.
• In depth knowledge of hospital laboratory operations (in particular financial and operational aspects) required
• Prior technical application experience in diagnostics testing is preferred
• Experienced in managing cross-functional projects or initiatives.
• Six sigma green or black belt certification or experience in Lean operations focus is an advantage
• Ability to troubleshoot problems and bottlenecks in processes and identify and implement appropriate solutions.
• Attention to details is critical, and strive for continuous improvement in how we work.
• Excellent communication skills
• Demonstrate proper etiquette and empathy for each customer interaction.
• Ability to work with other internal Abbott cross functional groups including Commercial, Commercial Excellence and Technical Support etc.
• Able to multi-task, meticulous and work independently while facing demanding situations.
• Open and adaptable to changing priorities and demands

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Primary Function:

• Managing some of the budding and potentials brands of EPD Singapore which have a lot of potential and can drive strong growth. Also, to help the other product managers with some of the operational responsibilities across brands.
• Responsible for issuing monthly proposed forecasts, developing promotional materials and marketing programs, organizing product launch activities, developing training materials & conducting product training, conducting medico marketing activities, driving trade visibility and promotional activation, and performing all other activities that result in the growth of the brand/brands.

Core Job Responsibilities

• Evaluate the practicality and potential of new products and market developments.
• Coordinate the development of marketing strategies, advertising, and promotion programs and ensure their execution.
• Analyze market trends and sales potential, and issue monthly proposed forecasts with suggested action plans to achieve the proposed forecast.
• Maintain contact with key customers to follow up on promotional efforts and keep informed on the needs of the customers.
• Review the performance of existing product sales by channel and customer as appropriate and submit recommendations for changes in the marketing plan to remedy the situation.
• Develop promotional materials and marketing programs following cycle product promotion.
• Drive strong medico-marketing programs along with the medical manager to tap undeveloped market segments, indications, dosages, new studies, or any other growth opportunity.
• Identify new marketing opportunities through routine joint visits with the field force. Provide technical/academic information to assist the field force in product promotion and handling competition in partnership with the medical manager.
• Develop training materials and conduct refresher-training courses for the field force in partnership with the medical manager.
• Manage the brand advertising budgets and ensure that budgets are annually spent and not under or overspent.
• Build strong relationships with the Key Accounts to get market and therapy area insights and drive business opportunities.
• Drive the Multichannel engagement on the brands to ensure a strong Share of Voice and reach to the doctors.
• Increase focus on the Medico Marketing Activities to enhance the engagement and education of the doctors on our products.
• Be the key touchpoint for some of the operational roles in the Marketing Team, and drive Blitz material, Spectra Approvals, and similar activities across brands.

Requirements:

• Bachelor's Degree in Pharmacy/ Marketing/Science or related disciplines
• Minimum 5 years of experience in Product Marketing in pharmaceutical/healthcare industry. Candidates with prior Sales experience is preferred.
• Proficient in Microsoft Word, Excel and PowerPoint.
• Background in ethical marketing is required
• Experienced in managing multiple brands in the portfolio
• Strong communication skills. Demonstrates effectiveness in communicating with the field force.
• Knowledge of consumer insights, competitors, and trends and has demonstrated implications to strategy development.
• Operationally efficient and able to multitask: Need to be able to handle multiple brands and need to complete committed assignments as per the agreed timeline.

he Opportunity

As a manager, the function of an Associate Director Regulatory Affairs, APAC (Asia Pacific) is to combine knowledge of scientific, regulatory and business issues to enable products that are developed, manufactured or distributed to meet required legislation. Additionally, the individual may develop and supervise regulatory professionals. The individual has department level influence and is generally recognized as an expert resource both within Abbott and externally. The individual may comment on changing regulations and guidance, interface with outside regulatory agencies and trade associations and provide executive management with regulatory metrics/information. The individual may ensure that data are identified, obtained and effectively presented for the registration of products in APAC.

What You’ll Work On

• Identify need for new regulatory policies, processes and SOPs in APAC and approve them.
• Develop and advance the organizations policy and procedures for regulatory affairs and compliance to establish a compliant culture.
• Anticipate regulatory and related obstacles and emerging issues throughout the product lifecycle.
• Analyze and compare regulatory outcomes with initial product concepts and recommend future strategies and actions.
• Develop APAC regulatory strategies and update based upon regulatory changes.
• Conduct regulatory due diligence for potential and new acquisitions and advise management.
• Utilize technical regulatory skills to propose strategies on complex issues.
• Integrate regulatory considerations into the APAC product entry and exit strategy.
• Recruit, develop and manage regulatory professionals.
• Provide guidance for resource and development planning
• Approve regulatory filing strategies based upon proposed preclinical, clinical and manufacturing charges.
• Review and approve labeling to ensure compliance.
• Represent regulatory affairs in product recall and recall communication process in APAC.
• Provide strategic input and technical guidance on regulatory authority queries.
• Oversee processes involved with maintaining annual licenses, registrations, listings and patent information.
• Create project plans and timelines.
• Lead cross functional groups in the development of relevant data to complete a regulatory submission.
• Develop and communicate a vision for the organizational unit assigned.
• Administer/meet regulatory requirements to achieve excellent compliance status with no enforcement actions.
• Negotiate with regulatory authorities during the development and review process to ensure submission approval.
• Write and edit technical documents.
• Ensure compliance with product post-marketing approval requirements
• Review and approve advertising and promotional items to ensure regulatory compliance.

Required Qualifications

• Bachelor's Degree, preferably in science, math or medical fields
• Minimum 10 years’ experience in a regulated industry.

Preferred Qualifications

• Masters in technical area or MBA
• Minimum 5+ years’ experience in regulatory affairs.
• Experience working with Medical Devices, software, or combination products.
• Experience working in supporting APAC region.
• Ability to communicate both orally and in writing in Chinese, Japanese and/or other Asian language.
• RAPS Certification.

The PDP will support product evaluation, registrations and navigating authority enquiries for food and drug product with a primary focus on India, China and Japan markets. The PDP will participate in regulatory strategy development, requirement gathering and data reviews for a new product in development or sourcing programs. The PDP will collaborate across Regulatory Affairs team to help define and drive the “standard work” concept.

The PDP will be responsible for gathering and learning regulatory requirements, preparing, and reviewing regulatory submissions, reviewing data records, applying knowledge to effectively present technical data in regulatory submissions; responsible for reviewing department procedures and proposing updates in alignment with regulations as well as creating new procedures as needed.

Primary Job Function

Our unique pharmaceutical business offers exposure to medicines, vaccines and consumer healthcare products across a patient’s life cycle from conception to later life, with brands coming from; our established business, wholly owned local companies and local brands. We have an exciting opportunity for the right person to join our regional marketing team; to help transform the business and deliver on our ambition to grow the business with our expansion in to e-commerce and digital healthcare services.

Beyond day to day marketing, there will be involvement with Business Development (BD) to build the product pipeline and fill the innovation hub. The right candidate will be able to work independently and be creative and passionate.

The role is tasked with (1) innovative marketing plans, in partnership with affiliate businesses and the global marketing team (2) forecasting marketing initiatives based on consumer insights and analysis of new business opportunities (3) enhancing the capabilities and talent pipeline in the marketing organisation (4) leading programs to deliver on the APAC strategy to double the size of the business.

The position is responsible for also working closely with cross functional teams across the geographies.

Core Job Responsibilities

• To review and support the APAC region’s strategic business plans for the group of products (Brands, BGX, Gx and OTC/OTx) and to support APAC region’s sales and share growth for the group of products with a focus on current as well as the product portfolio of new launches.
• Provide support to affiliate to assure the commercial success of assigned brands/TA
• Ensure APAC EPD builds and enhances a Marketing led mindset with insights, patients and customers at the core of everything delivered.
• Develop project and marketing plans supporting new product introductions from both internal and external resources
• Success in the role will take into account the delivery of sales against Plan numbers, utilisation of the promotional support budget and improved market share of brands across TAs.
• Design, manage and support marketing insights driven brand plans for APAC EPD with the involvement as appropriate of all key stakeholders. The plans should identify future trends and address all key issues, CSFs and execution steps.
• Work cross functionally across APAC in executing the annual and long term marketing plan.
• Ensure Affiliate Marketing plans are reviewed, challenged and executed well.
• Design, plan and organize execution of key regional marketing programs for the brands including digital and multichannel customer engagement.
• Create mechanisms to monitor and assess execution of marketing programs. Adapt plan and tactics accordingly
• Be responsible for Regional launch plans and ensure optimal utilisation of the planned promotional support budget
• Ensure suitable commercial input for NPD business case evaluation (clinical development and Licensing & Acquisitions (L&A))
• Leverage market insight and market research programs for key brands to answer key questions posed by the brand to deliver on unmet needs
• Ensure capability building across the region in launching new BGx and marketing BGx
• Collaborate with sales team and reinforce portfolio selling and category management
• Reinforce best practices sharing across affiliates
• Represent Asia in Divisional/Global Marketing forums

Minimum Education

• Business degree – Graduate or Post-graduate

Minimum Experience/Training Required

Minimum 10 years of pharmaceutical marketing experience

Regional asset is an asset

Local experience in APAC with preferably at least 1 year experience in sales on top of marketing

Knowledge of APAC pharmaceutical market

Experience in cardiology, CNS or Gastro enterology TA is a plus

Skills and Competencies Required

• Fresh consumer mindset thinking that shows innovation and ambition
• Keen interest to challenge the status quo in order to transform the business
• Agility and clear communication skills to be a key influencer with a variety of stakeholders
• Hungry for a challenge
• Resilience to upgrade thinking with the objective to grow the business
• Intrapreneurial, takes initiative and comfortable to take the lead
• Exuding high energy, demonstrating progressive thinking that is market competitive
• Insights driven brand builder. Brand champion
• Comfortable to operate with multiple competing priorities with limited resources
• Collaborative leadership style, able to bring multiple parties together to resolve an issue
• Excellent interpersonal skills

Job Description

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Primary Function:

• The Marketing Manager will identify, manage and deliver customer centric solutions to the markets assigned in the APAC region.
• The key areas of responsibilities include strategic marketing planning and tactical execution prioritizing profitable and impactful areas for growth in consideration of customer requirements and macro market conditions; identifying and executing new channel opportunities for increased market access; gaining insights and analysing market conditions and market trends and using the intel for planning; developing and managing competitive strategies; and identifying opportunities for increasing customer and business value through product and workflow differentiation while partnering with other Abbott divisions and functions for a complete solution.
• The Marketing Manager will work closely with sales, distribution partners and other support functions to ensure revenue and customer satisfaction goals are met.

Major Responsibilities:

• Develop annual marketing plan and initiatives for the molecular diagnostics business in each country, prioritizing according to business impact and aligning to key business objectives.
• Effectively manage marketing, partnerships, sponsorships, advertising and promotional initiatives to achieve short and long term business objectives; including revenue, sales, profit and market share targets
• Monitor and manage marketing activities within budgeted constraints and understand the fundamental aspects of financial performance. Identify trends and draw appropriate insight from financial and Commercial Excellence data
• Identify, analyze, and translate product, brand, customer and competitive information into marketing plans. Ensure all materials and activities are aligned with and executed in accordance with the larger, strategic plan and branding requirements
• Keep abreast of the market dynamics, competition, products, disease states, therapeutic area, and current research, and use this information to create a compelling message for the target audience. Understand the healthcare business environment, government policies; distribution channels; and pricing strategies
• Introduces and markets new products by developing time-integrated plans with sales, supply chain, regulatory and quality, Scientific Affairs and Government Affairs when needed
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Maintain professional network with the Key Opinion Leaders, policy makers, funders and other key stakeholders to optimise Abbott brand, solutions and company position in the market, partnering with other functions including Market Access, Medical/Scientific Affairs, Government Affairs
• Ensure marketing activities comply with relevant Acts, legal demands, ethical standards and Corporate Business and Safety procedures
• Effectively communicate with cross-functional teams within and across Abbott Divisions

Requirements:

• Bachelor's Degree in Marketing/Molecular Biology/Medical/Biological sciences or related disciplines
• Minimum 10 years experience in product management and marketing and/or business development in diagnostics/medical devices/pharma
• Prior marketing experience in infectious disease and sexual & women’s health management in public health and private laboratory highly preferred
• Experience in market access or laboratory sales will be an advantage
• Strong stakeholder management skills, experienced in influencing stakeholders internally & externally such as KOLs, Medical Societies, policy makers, guideline influencers etc
• Collaborative and hands-on, able to work cross functionally and across borders within region
• Strong communication skills, English proficiency required

This position can be based in the following countries: Singapore/Thailand/India.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Job Description

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

Major Responsibilities:

• Provide accurate and timely technical information, advice, and assistance regarding the organization's products and services before, during, and after a transaction to maintain and improve the organization's customer relationships.
• Deliver customer operator training in Abbott facilities or on-site
• Perform new instrument and assay implementations through to Test-of–Record
• Provide on-site assay investigation and troubleshooting related to instruments, software reagents and experimental designed
• Provide operator training and coaching on assay and instrument (hardware and software)
• Prepare technical documents and reports for implementation, training, and investigations
• Connect and integrate available or customize technologies to cater customers’ needs, take lead in technical discussions, analyze their needs, and propose relevant product and solution offerings
• Host user meetings, workshops, seminars to update products information on instrumentation and support
• Track assay issues and escalation cases for reporting and work closely with global teams to maintain records and solve issues
• Use databases or other computerized systems to maintain up-to-date customer records, to track the volume, content and outcomes of enquiries received, and to access information, checklists, scripts, guidelines, and other materials for responding to the customer’s enquiry.
• Work closely with other TAS and Service team to seek feedback and scope out potential lot issues
• Workflow improvement / optimization
• Any other task assigned by management from time to time

Requirements

• Bachelor’s Degree in Science/ Engineering (Electrical or Mechanical) or other related disciplines
• Minimum 5-7 years relevant experience and proven track record in a diagnostic laboratory in a similar position
• Strong stakeholder management skills with proven engagements with customers, key stakeholders, and lab staff
• Good knowledge in Technical Assay and systems to act as expert for product line responsibility
• Highly developed communication skills and ability to demonstrate empathy and engagement with customers
• Ability to identify and drive resolution of issues
• Strong experience in use of analytical tools and software
• Must be willing and able to be on standby after work hours/ work overtime to resolve issues when arises

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Job Description

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.

Primary Function:

• The Area Field Service Manager is responsible to manage daily field service operations for Molecular Diagnostics in the assigned region, in alignment with country commercial operations.
• Lead a team of field service engineers and / or team leaders and provide exceptional customer service in a technical service environment.
• Focus on management and continuously improve the quality-of-service delivery in direct sales and / or partners countries, including service business reviews and the implementation of development plans.
• Involved in the implementation of engineering service - related projects in the assigned region.

Major Responsibilities:

• Manages day-to-day service operations in direct sales countries, based on customer requirements and resources.
• Liaise with distributor, customer technical teams, as well as cross functional partners (Marketing, Commercial, Logistic, Quality, Regulatory) to ensure smooth business operations.
• Manages distributor and direct service teams on key performance indicators, development, and implementation of service quality improvement plans.
• Develop and maintain relationships with new and existing customers / distributors by negotiating and securing service contracts for labor and comprehensive maintenance packages.
• Plan and oversee service governance and compliance activities across service, escalating issues to the senior management and ensuring organizational learnings are implemented within country / countries to mitigate risks and drive continuous improvement.
• Monitor country level service performance using relevant data / dashboards, share insights regularly with stakeholders and use to adapt strategic priorities in business collaboration.
• Responsible for engineering service-related projects that vary in size and complexity in line with the corporate strategy by taking a leading role in ensuring service readiness in the respective country / countries to ensure both business objectives are achieved.
• Supervise activities between internal and external resources and facilitate smooth workflow for service delivery technical operations.
• Formulate, monitor, and continuously improve service support policies, procedures, and processes in line with the Global Service Support strategy and the business needs to ensure the future growth of the service business opportunities within country / countries.
• Plan, track and monitor the tasks (installation, preventative maintenance, technical service bulletin, instrument service advisory) assigned to the FSE / team leader. Review with them to ensure that all tasks and deliverables meet quality, ISO requirements and service levels.
• Responsible for resource forecasting and planning, revenue, and cost targets for service (P&L).
• Prepare and manage budgets and monitor appropriate cost information from relevant financial systems. Focus on minimizing discretionary spend and ensure proactive control of costs.
• Monitor and improve team performance, providing leadership, coaching, and performance management.
• Lead and manage teams to ensure everyone’s potential is fully developed and inspire a culture that ensures the delivery of business outputs.
• Through utilization of productivity reports and effective performance management, manage the behaviors and performance of team members, where appropriate ensuring that all concerns are managed in accordance with relevant Company procedures.
• Keep up with a high level of technical knowledge to be able to manage the FSEs.
• Promote and drive exemplary health and safety culture and performance to ensure safe and efficient delivery of all works associated with the overall district delivery plan.
• Maintain a repair parts inventory and provide input on parts usage related to failures.

Requirements:

• Bachelor's Degree in Mechanical, Electrical or Biomedical Engineering/Life Science
• Minimum 7 years relevant experience in field service, preferably in the Diagnostics/Medical Devices/Healthcare field.
• Minimum 3 years of proven people management experience
• Knowledge of regulations and standards affecting IVDs and Biologics.
• Have an ability to troubleshoot and repair electromechanical instrument systems.
• Ability to understand and troubleshoot software-based PC programs.
• Ability to operate laboratory instrumentation including multi-meters, and data acquisition equipment.
• Understanding the fabrication of parts, electromechanical motion control, and mechanical alignment is essential.
• Comprehend, understand, and maintain quality compliance initiatives and procedures that are used within the organization.
• Ability to manage a team of engineers and build an environment for collective success.
• Excellent communication skills – including both verbal and written.
• Project management experience is preferred

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.