Job Description:• Plans, coordinates and manages the organisations IT provision or a specialist area of IT activity;• liaises wit.....
Job Description: • Plans, coordinates and manages the organisations IT provision or a specialist area of IT activity; • liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs; • takes responsibility for managing the development of a specialist aspect of IT provision such as user support, network operations, service delivery or quality control; • supervises the technical team and coordinates training; • plans and monitors work and maintenance schedules to ensure agreed service levels are achieved; • reports on IT activities to senior management.
