Total 5 Internship level Transportation / Logistics job vacancies in District 1, Ho Chi Minh

• Logistics operation support   
• Process improvement & digitalization
• Team activities

Under Product Sourcing Developer (PSD)’s observation and support:

• New Product samples order and follow up: Place order and follow up product samples for IKEA Communication to support global product launch and retail weeks (i.e. have the right product samples delivered on time, ensure smooth communication among all involved parties).
• Manage and secure Market Specific Orders: in both communication and working with business categories to meet retail expectation. Support to build up standardized processes.
• Order and payment handling for new product development cost: admin task in system including submit order and follow up payments after that.
• New products performance evaluation: Support PSD in new product performance follow-up/review for product that has been launched in the market and during NEWS hand-over to HFB.  

Key deliverables

• Right product sample on time delivery.
• MS order on-time response.
• Secure payment on-time for new product development cost.

Manage Relationship with Customer and Internal network

• Secure implementation of new and/or complex traffics, with FO and MO teams, through SOPs and Traffic Analysis
• Manage day-to-day operational relationship with the customer by providing to clients and network any relevant information (positive / negative) regarding the operations
• Be the first point of contact for the other COSs regarding any traffic related to their organization
• Inform the Customer Sales Support (CSS) in case of any issue related to:
• Customer profile: SOP – Traffic analysis, etc
• Customer Relationship: Contracts, shipment status, service, service level, etc

Monitor Execution

• Monitor the complete (End-to-End) execution of the Transport Orders, and troubleshoot if/when needed
• Monitor Data quality, and participate actively to its improvement with the other MO roles

Execute Transport Orders in the TMS according to SOPs

• Check all required documents and secure compliance: Commercial invoice, packing list, AWB/OBL…, cargo compliance (e.g. nature, geography, party)
• Perform the transport plan according to CES’s instructions, or through alternative solutions, should the instructions not be applicable
• Optimize possible consolidations/deconsolidation when/if possible
• Produce documentation according to customer profile and country specifics
• Organize pre and post-carriage
• Secure up-to-date creation of information in the TMS: Tasks, milestones, events, deviations and any other relevant information, to guarantee the correct execution of shipment, and data quality according to customer SOP and internal standards
• Control detention and demurrage risks

Network Interactions

• Coordinate with Customer Operation Support (COS) in case of operational issues on productivity
• Coordinate with Customer Expert Solution (CES) in case of amendment of solution if needed
• Possibly coordinate with BPO, SSC and HUB to complete execution

Third Parties interactions

• Coordinate with Carrier/airline in case of operational issues or change schedule.
• Access on airline/carrier’s / airport/ port …website for tracking and tracing status of consignment.
• Access on VNSW for manifest declaration
• Produce NOA, eDO, Request execution to road dept… dispatch to Customer/ hand over to other dept.
• Access on airport / seaport / CFS’s system for creating eDO

Manage Invoicing

• Perform auto rating:
• Control correct rate application
• If error is identified, amend rate and escalate issue to auto rating accountable

• Post and send customer invoice according to customer SOP and internal standards
• Produce, collect, store necessary documents to support the invoice
• Assist Accounting teams in case of invoicing discrepancies

• Preferably Diploma in Logistics or Bachelor in Logistics & Supply Chain
• At least 2-3 years of experience in Transportation / Logistics in a fast paced environment
• Knowing Cargowise one is an advance.
• Sound knowledge in all aspects of transport in relation to Freight Forwarding
• Ability to work independently and within a team environment
• Basic understanding of invoicing procedures in relation to transport
• Excel & Microsoft Office knowledge
• Strong analytical skills /communication skill
• Meticulous, organized & able to multi-task

• Market research and identification of new customers for Consulting Service in ASEAN
• Preparation of pitches to external customers, for events, internal reviews/visits
• Administration/handling of documents (SLA, NDA, offers, follow-up invoices/charges)

• Verify logistics invoice content from factual or from price verification perspective.
• Process invoice for payment on time.
• Update monthly master data for systems maintenance.
• Prepare monthly reports per supervisor’s request 
• Any other task assigned by the direct superior from time to time