Total 8 job vacancies by Diligenta

Business Analyst

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

We currently have multiple vacancies for Business Analysts join our team in either the Bristol or Edinburgh office. The role will be joining the existing BAU team where there is a range of different IT and Business Change programmes. This is a great opportunity for someone who is looking to develop their career in a large-scale financial services organisation, as we focus heavily on internal development and career progression.

This role requires previous financial services experience and industry knowledge is essential.

You'll be:

• Working with business, IT, and strategic partners to figure out, discuss, and agree on project requirements
• Suggesting the best ways to achieve business goals using a variety of analytical tools and techniques
• Understanding legislative and regulatory changes and figuring out how they impact business processes while creating business solutions
• Creating clear and straightforward documentation to explain requirements, possible solutions, and feasibility to different stakeholders
• Helping out with business acceptance testing, making sure testing plans are suitable, and being the go-to person for any questions or issues from the testing team

You should apply if you:

• Have previous financial services experience (essential)
• Possess strong interpersonal skills
• Are proficient in a wide range of information/data presentation techniques
• Have a good understanding of project methodologies and approaches
• Possess a systematic, disciplined and analytical approach to problem solving
• Have the ability to influence and negotiate with stakeholders at all levels

The Perks

• 25 days holidays + 8 bank holidays
• Discretionary annual bonus
• Company pension scheme membership
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Develop your career through a wider global organisation of the TCS family

Business Analyst - Test Specialist

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

There is an excellent opportunity for a Business Analyst/Test Analyst to join our teams in either Bristol, Basingstoke or Peterborough. The role will be working with life and pension products, so experience in that sector is required.

You be robustly testing the BαNCS systems from a business perspective and ensure a smooth delivery into production both for production support releases and new Transformation releases by:

• To plan and manage test execution for key areas allocated, involving forming relationship network across teams to achieve successful implementation
• To manage and liaise with senior managers both internal and external
• To ensure the accountabilities of the role are delivered in line with Diligenta's values of acting with integrity and honesty

This role is hybrid, so 3 day p/w would be acceptable. There may be times you have to come in more frequently for workshops or large-scale meetings.

You'll be:

• Test scripting phases are completed to quality, productivity and timeline targets across programmes
• To manage and test the critical and complex areas requiring senior attention
• Defects are managed to resolution including definition of solution amendments and that requirement and solution gaps are resolved with the buy in of all stakeholders
• Dependencies are managed - both internal and external and both in terms of business and technology
• Encourage personal development and growth of staff you manage
• Actively input into BAT team management across all programmes

You should apply if you:

• Excellent working knowledge of Life, Pensions and Annuities products and regulations
• Understanding of L&P administration systems and processes both user facing and internally
• Expert test system knowledge and experience including administration, risk management and test planning
• Experience of project environment

The Perks

• Discretionary annual bonus
• Company pension scheme

• 25 days holidays + 8 bank holidays
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Access to our Confidential Helpline is available to be used by you and your family

Business Analyst - Test Specialist

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

There is an excellent opportunity for a Business Analyst/Test Analyst to join our teams in either Bristol, Basingstoke or Peterborough. The role will be working with life and pension products, so experience in that sector is required.

You be robustly testing the BαNCS systems from a business perspective and ensure a smooth delivery into production both for production support releases and new Transformation releases by:

• To plan and manage test execution for key areas allocated, involving forming relationship network across teams to achieve successful implementation
• To manage and liaise with senior managers both internal and external
• To ensure the accountabilities of the role are delivered in line with Diligenta's values of acting with integrity and honesty

This role is hybrid, so 3 day p/w would be acceptable. There may be times you have to come in more frequently for workshops or large-scale meetings.

You'll be:

• Test scripting phases are completed to quality, productivity and timeline targets across programmes
• To manage and test the critical and complex areas requiring senior attention
• Defects are managed to resolution including definition of solution amendments and that requirement and solution gaps are resolved with the buy in of all stakeholders
• Dependencies are managed - both internal and external and both in terms of business and technology
• Encourage personal development and growth of staff you manage
• Actively input into BAT team management across all programmes

You should apply if you:

• Excellent working knowledge of Life, Pensions and Annuities products and regulations
• Understanding of L&P administration systems and processes both user facing and internally
• Expert test system knowledge and experience including administration, risk management and test planning
• Experience of project environment

The Perks

• Discretionary annual bonus
• Company pension scheme

• 25 days holidays + 8 bank holidays
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Access to our Confidential Helpline is available to be used by you and your family

Consultant Business Analyst

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

Leader within a business analysis and design capability, providing analysis & design, as well as people leadership:

• Shaping and defining optimal business and technology solutions that satisfy client needs and meet business strategy and objectives, for large, complex change and transformation programmes.
• Management and governance of the business analysis and design capability, including management of supply / demand of BA resources.
• Contributing to the development of a high performing capability regarded as the Diligenta centre of excellence for business design and analysis services.

You'll be:

• Lead the business analysis and design on strategic projects and major programmes to develop an optimised solution to meet client needs, which is also appropriate, deliverable and affordable ensuring alignment to DG strategy and maximising the leverage of existing architectures.
• Provide leadership & direction in the shaping stages of large business change, regulatory or propositional driven projects to ensure the optimal fit of technology and business solutions to meet business strategies and priorities.
• Deploy and maintain an effective model for delivering business analysis & design services, pan account, including methodology, standards, principles, policies and procedures.
• Ensure that the standard agreed methodology for business analysis & design is adhered to including templates, formats, meetings, deliverables and standards.
• Provision & management of an effective & efficient supply & demand solution that allows the capability to understand future resource requirements, forecast capacity, allocate appropriate resources, recruit manage commercials and proactively identify and mitigate future issues.
• Manage and oversee a development framework for all DG Business Analysts that includes, internal and external learning and development, in order to create a culture of continual improvement and learning.
• Provide leadership to the team to optimise team performance and delivery. Act as a role model, coach and mentor to less experienced colleagues, providing advice and guidance to support their continuing personal and professional development

You should apply if you:

• BCS Certificate and/or Diploma Qualifications in Business Analysis
• Track record of successfully shaping and defining strategic solutions
• Understands and can apply architectural modelling techniques (e.g. assessing impacts on business activity framework, definition of target operating model
• Previous experience leading teams of business analysts and/or designers
• Substantial experience of business analysis and design techniques to support the effective resolution of business problems
• Good awareness of pensions, life and investment products, regulatory framework and future trends in the industry
• Previous experience leading teams of business analysts and/or designers
• Track record of successfully shaping and defining strategic solutions
• Understands and can apply business architecture techniques (e.g. capability and process frameworks, definition of target operating models)

The Perks

• 25 days + 8 bank holidays
• Company Pension
• Discretionary bonus
• Car Allowance
• Group Life Assurance
• Private Healthcare

Being part of a business that not only helps clients to transform their business through technology. Diligenta believes that each person has the ability to contribute to building greater futures for our teams, clients, and societies. We really care about building inclusive and diverse teams and welcome applications from people with varied backgrounds and perspectives.

The Opportunity

Here at Diligenta, we are looking for an Assistant Business Controls Manager who will work alongside and deputise for the Business Controls Manager, to ensure the operational controls are managed effectively and will support the delivery of closure of all gaps and issues identified in the business or oversight areas (Compliance/Internal Audit). This person will be providing ongoing support to the operational teams to identify improvement opportunities based on findings and root cause analysis.

You'll be:

• Proactively performing detailed gap analysis in partnership with the Business Operations Controls Manager and Operational areas, producing and assisting in delivery of action plans within target date deadlines
• Producing and analysing monthly information proactively to manage taking corrective and preventative measures, continuous improvement, and the sharing of best practice
• Contributing to the maintenance and completion of the control's framework, Ops manual and other control documentation
• Attending client and internal Risk & Control meetings, providing updates on controls/issues and taking actions, delivering any requirements to Operations
• Working with key stakeholders to ensure standards are achieved

You should apply if you:

• Have evident experience within Quality & Control within an operational work environment
• Have previously worked within the Financial Services industry, specialising in Life & Pensions
• Are extremely efficient and have the ability to work independently
• Have excellent communication skills and the ability to conduct client meetings

The Perks

• 25 days holidays + 8 bank holidays
• Discretionary annual bonus
• Company pension scheme membership
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Access to our Confidential Helpline is available to be used by you and your family
• Develop your career through a wider global organisation of the TCS family

Business Development Consultant

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

Responsible for small to medium scale change, and support for larger scale changes in Operations. Projects will encompass development and enhancement of services, products and processes and may also include regulatory, mandatory and elective process changes.

You'll be:

• Manage and facilitate project reporting & processes to ensure appropriate progress tracking in terms of resources, timescales and Business Readiness.
• Liaise with business areas in Operations to support project development and implementation needs.
• Be the point of contact for wider changes initiated by other areas which impact upon Operations, ensuring impacts are assessed and taking action where detrimental impacts are identified
• Identify and manage key stakeholder relationships required internally within Operations, with Client and IT deliveries to help Diligenta meet its objectives.
• Lead Business Readiness for all in scope change initiatives implemented into Operations.
• Ensure Operations are supported during implementations to ensure impacts are understood and managed.
• Align the appropriate Subject Matter Experts (SMEs) to support Project delivery where applicable and ensure all requirements for Operations areas are achieved whilst protecting operational integrity.
• Coordinate resource requests for projects and rectifications and ensure the resource spent is accurately recorded.

You should apply if you have experience in:

• Delivering Change and Improvement
• Understanding of Regulatory Environment
• Understanding of Project Lifecycle
• Detailed Knowledge of Financial Services
• Stakeholder management

The Perks

• 25 days holidays + 8 bank holidays
• Discretionary annual bonus
• Company pension scheme membership
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Access to our Confidential Helpline is available to be used by you and your family

Consultant Business Analyst

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

Leader within a business analysis and design capability, providing analysis & design, as well as people leadership:

• Shaping and defining optimal business and technology solutions that satisfy client needs and meet business strategy and objectives, for large, complex change and transformation programmes.
• Management and governance of the business analysis and design capability, including management of supply / demand of BA resources.
• Contributing to the development of a high performing capability regarded as the Diligenta centre of excellence for business design and analysis services.

You'll be:

• Lead the business analysis and design on strategic projects and major programmes to develop an optimised solution to meet client needs, which is also appropriate, deliverable and affordable ensuring alignment to DG strategy and maximising the leverage of existing architectures.
• Provide leadership & direction in the shaping stages of large business change, regulatory or propositional driven projects to ensure the optimal fit of technology and business solutions to meet business strategies and priorities.
• Deploy and maintain an effective model for delivering business analysis & design services, pan account, including methodology, standards, principles, policies and procedures.
• Ensure that the standard agreed methodology for business analysis & design is adhered to including templates, formats, meetings, deliverables and standards.
• Provision & management of an effective & efficient supply & demand solution that allows the capability to understand future resource requirements, forecast capacity, allocate appropriate resources, recruit manage commercials and proactively identify and mitigate future issues.
• Manage and oversee a development framework for all DG Business Analysts that includes, internal and external learning and development, in order to create a culture of continual improvement and learning.
• Provide leadership to the team to optimise team performance and delivery. Act as a role model, coach and mentor to less experienced colleagues, providing advice and guidance to support their continuing personal and professional development

You should apply if you:

• BCS Certificate and/or Diploma Qualifications in Business Analysis
• Track record of successfully shaping and defining strategic solutions
• Understands and can apply architectural modelling techniques (e.g. assessing impacts on business activity framework, definition of target operating model
• Previous experience leading teams of business analysts and/or designers
• Substantial experience of business analysis and design techniques to support the effective resolution of business problems
• Good awareness of pensions, life and investment products, regulatory framework and future trends in the industry
• Previous experience leading teams of business analysts and/or designers
• Track record of successfully shaping and defining strategic solutions
• Understands and can apply business architecture techniques (e.g. capability and process frameworks, definition of target operating models)

The Perks

• 25 days + 8 bank holidays
• Company Pension
• Discretionary bonus
• Car Allowance
• Group Life Assurance
• Private Healthcare

Being part of a business that not only helps clients to transform their business through technology. Diligenta believes that each person has the ability to contribute to building greater futures for our teams, clients, and societies. We really care about building inclusive and diverse teams and welcome applications from people with varied backgrounds and perspectives.

Project Manager

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity

We have a brilliant opportunity for a motivated Senior Business Analyst to join our Bristol BAU team working on a highly flexible hybrid basis.

You will be responsible for analysing, defining and shaping strategic outcomes to deliver change across the business. This role also includes leadership and performance management of a team of analysts, however, previous experience is not required for this position.

You'll be:

• Executing business analysis with business, IT and strategic partners on large/complex projects to identify, understand, challenge and agree requirements
• Recommending the best method of achieving the required business outcome via the application of a wide range of analytical tools and techniques
• Interpreting legislative and regulatory changes, assessing the wider impact on business procedures and in designing business solutions
• Producing clear and effective documentation to communicate requirements, business solution options and feasibility assessments to different stakeholder audiences
• Supporting business acceptance testing activities, ensuring that Testing Strategy/Plans are fit for purpose and providing a central escalation point for any queries and issues arising from the Testing Team

You should apply if you:

• Have previous Financial Services experience (essential)
• Possess strong interpersonal skills
• Are proficient in a wide range of information/data presentation techniques
• Have a good understanding of project methodologies and approaches
• Possess a systematic, disciplined and analytical approach to problem solving
• Have the ability to influence and negotiate with stakeholders at all levels

The Perks

• 25 days holidays + 8 bank holidays
• Car Allowance
• Discretionary annual bonus
• Company pension scheme membership
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Develop your career through a wider global organisation of the TCS family