Total 622 Quality Assurance / Control job vacancies

Include but are not limited to:

• Applying analytic principles, theories, and techniques to healthcare management and operational systems with a degree of resourcefulness and ingenuity.
• Assessing existing policies and procedures, identifying and documenting compliance risks.
• Initiating, developing, and drafting written Medical Center policies and procedures, consistent with VISN and VACO CBI directives to ensure local compliance issues are addressed.
• Gathering information, identifying and analyzing concerns of potential non-compliance with VA and VHA directives, and developing recommendations to resolve substantive problems relating to the effectiveness efficiency, and appropriateness of work operations within the CBI program.
• Conducting and coordinates CBI investigations on reported incidents of non-compliance with VHA administrative policies and directives pursuant to VHA Compliance Inquiry Policy.
• Developing appropriate monitoring and auditing processes and corrective action plans to improve the effectiveness, efficiency, and appropriateness of business practices.
• Participates in external reviews of the organization surveys (JCAHO, IG/CAP, GAO) as directed by Medical Center executive leadership.
• Completes other duties as assigned.

• Performs duties associated with the administration of the quality assurance provisions of contracts by designing, implementing, and maintaining a risk-based surveillance program and assessment plan.
• Identifies opportunities for process improvements through analysis of process measurement data.
• Serves as a member of a multi-functional or technical team. Responsible for implementing the overall Quality Program for a diversity of products and services in support of U.S. Government acquisition at one or more supplier’s facilities.
• Ensures contractor compliance with all requirements related to the design, manufacturing, repair, overhaul, and modernization of a variety of items for contractor and customer activities throughout the world.
• Independently performs audits/surveillance of contractor’s processes to ensure customer and contractual requirements are met.
• Investigates and provides data on customer complaints/concerns regarding contractor’s quality performance and processes which impact user satisfaction.
• Provides technical support to all other DCMA team members, assisting in the analysis of contract related issues to determine the best course of action to support the contractor and customers.

• Performs duties associated with the administration of the quality assurance provisions of contracts by designing, implementing, and maintaining a risk-based surveillance program and assessment plan.
• Identifies opportunities for process improvements through analysis of process measurement data.
• Serves as a member of a multi-functional or technical team. Responsible for implementing the overall Quality Program for a diversity of products and services in support of U.S. Government acquisition at one or more supplier’s facilities.
• Ensures contractor compliance with all requirements related to the design, manufacturing, repair, overhaul, and modernization of a variety of items for contractor and customer activities throughout the world.
• Independently performs audits/surveillance of contractor’s processes to ensure customer and contractual requirements are met.
• Investigates and provides data on customer complaints/concerns regarding contractor’s quality performance and processes which impact user satisfaction.
• Provides technical support to all other DCMA team members, assisting in the analysis of contract related issues to determine the best course of action to support the contractor and customers.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Serve as a technical advisor on the application of the U.S. Warehouse Act and the interpretation of the provisions of contracts for the storage and handling of government-owned or loan commodities.
• Conduct in depth, technical reviews of warehouse examination reports for completeness and accuracy, and determine if prescribed examination procedures were followed.
• Monitor the progress of newly hired examiners.
• Serve as a technical liaison on information technology issues pertaining to the warehouse examination and inspection program.
• Provide oversight on the serious and complex examinations, involving alleged violations and illegalities.
• Verify that warehouse operator’s records and receipts meet requirements established by regulations, storage agreements, and/or contracts.
• Serve as the Division safety liaison. Identify and investigate safety issues and determine precautions and/or protections required for the safety of examiners.
• Assist supervisor in coordinating the work of other team examiners and provide technical direction as needed.

Financial Institution Interns will be assigned to the Division of Depositor and Consumer Protection (DCP).  Interns will work directly on teams with experienced FDIC employees to evaluate FIDC-insured institutions' compliance with fair lending and consumer protection laws and regulations.  These teams are responsible for assessing financial institutions to determine whether they are maintaining effective controls and procedures, managing their institutions effectively, and complying with all applicable laws and regulations, including those relating to consumer protection, privacy, community reinvestment, and fair lending.

Under the direction and supervision of an Examiner or a higher grade team member, the incumbent will participate in and/or independently perform the following:

Assesses the adequacy and determines the strength of the Compliance Management System (senior management oversight; compliance program, including the elements of policies, monitoring, and training; and audit procedures) to ensure ongoing compliance as related to the particular regulation under review.  Conducts reviews and assessments of the following: 

• Examine initial disclosures, periodic statements, advertisements, and other information to evaluate procedures and reviews for compliance with applicable regulations.
• Examine closed-end non-real estate credit transactions for compliance with applicable regulations.
• Review the Home Mortgage Disclosure Act loan application register for accuracy and assesses the bank's overall reporting procedures.
• Review adverse action notices for compliance, and to gain a cursory exposure to applicable lending-related regulations.
• Examine a sample of residential, consumer, commercial and/or agricultural files to determine compliance with consumer laws and regulations.

Reviews applicable regulations and examination manual to become informed about the Community Reinvestment Act (CRA).

Participates in discussing the overall examination process including evaluating the bank's Compliance Management System (senior management oversight; compliance program, including the elements of policies, monitoring, and training; and audit procedures).  Asks questions to gain clarification and understanding of examination policies and procedures.

• Observes the interactions between the FDIC and Bank personnel.
• Responds to questions from other examiners regarding his/her section of the Report of Examination.
• Reviews the CRA of an institution and participates in discussion for assigning its rating.
• Prepares a summary of each performance factor describing why rating was assigned.
• With the assistance of an experience examiner, participates in meetings as appropriate.
• After the meeting, asks questions and discusses exam findings with the examiner-in-charge or higher graded team member.

• Instructs students through assigned blocks of instruction at basic levels in the Air Traffic Control courses.
• Acts as the SME for Air Traffic Control course materials to help ensure they meet career field training requirements.
• Plans, develops, executes, and evaluates a comprehensive and effective training program.
• Maintains professional and technical proficiency and accomplishes special projects related to specialty area, to include staff surveillance visits to various training activities.

As a SURFACE MAINTENANCE MECHANIC INSPECTOR, WG-5801-11, you will perform the following duties:

(1) Inspects a large variety of heavy-duty mobile equipment (i.e., combat, tactical, etc.) and automotive vehicles (i.e., attack tanks, large cranes, tank retrievers, fire trucks, bridge transporters, armored vehicle launched bridges, bulldozers, road graders, crawler tractors, power shovels, self propelled earth compacting equipment, self propelled artillery, etc.). May also inspect heavy artillery, small arms, powered support and other equipment or components of equal or lesser complexity. May assist higher-graded inspectors to perform inspections on equipment repairs.

(2) Inspects complex, interrelated mechanical, hydraulic, pneumatic, electronic and electrical systems, equipment and their components while in operation or in a standby condition. Inspects and performs tests to braking, steering, and differential systems, which are mechanically integrated with the transmission; to large engines, which directly power multiple hydraulic and pneumatic systems; to intricate fuel injection systems; to turret stabilization systems; and to other systems combined in a single, complex mechanical assembly. Uses specially designed testing methods and test equipment such as computerized test sets, precision gauges, electronic sensors, injector test stands, engine scopes, etc., to assure that tolerance and safety factors have been met.

(3) Inspects equipment to determine repairs needed. Utilizes established Maintenance Expenditure Limits (MEL) to evaluate economic feasibility of repair(s). Considers a variety of factors such as cost and availability of parts, man-hours, and impact of time constraints on the mission to assess whether repair is economical. Recommends to a higher echelon to condemn equipment when the repair costs exceed the established MEL. Prepares lists of needed repairs, parts, and man-hours authorized. Performs in-process inspections to assure that equipment is being repaired in accordance with pertinent requirements. Performs final inspection, certifying that equipment is in satisfactory operating condition, or rejects the work and returns the equipment to the repair shop with specific reports prescribing additional repairs.

(4) Serves as inspector on Command Maintenance Evaluation Teams (COMET) and/or as a member of Maintenance Assistance and Instruction Teams (MAIT).

(5) Performs other duties as assigned.


*The above duty description does not contain all details of the official position description. A copy of the entire position description can be found on FASCLASS by searching the position description (PD#:D1285000). https://acpol2.army.mil/ako/fasclass/search_fs/search_fasclass.asp

• Provides Quality Assurance advice and coordination on assigned Engineering Technical Management (ETM) Team supporting the Captains of Industry (COI) strategic contract.
• Performs Quality/Technical oversight of DLA materials provided to the customer and has the ability to adapt and be resourceful in unexpected situations.
• Provides evaluation of contractor performance with respect to quality of DLA materials received by the activity and recommends corrective actions to Supply Centers.
• Reviews technical, contracting and quality history data and develops contract quality provisions specific to each item.
• Responds to customer complaints on Product Quality Deficiency Reports (PQDRs). Investigates, resolves, and takes corrective action to prevent recurrence of PQDRs.
• Furnishes technical assistance to Acquisition Specialists regarding evaluation of offers and Best Value/Source Selection.
• Develops materials required for briefings as requested and participates in meetings involving assigned projects, programs and/or items.

The incumbent will be an entry-level analyst and work with an audit team in a developmental capacity to conduct reviews of the efficiency and effectiveness of Department of Transportation programs. The incumbent makes key contributions to a variety of possible products, including audit reports, briefings to DOT leadership or congressional stakeholders, and management advisories. The incumbent conducts all assigned phases of the audit in accordance with Generally Accepted Government Auditing Standards (GAGAS).

The incumbent will be responsible for assisting with:

preparing a comprehensive plan to guide the work, including the methodology for examining and testing (such as using statistical and/or judgmental sampling) of records and internal controls to determine the degree of efficiency and effectiveness of programs;

researching pertinent laws, legislative history, regulations, contracts, and internal controls to ascertain the purpose, scope, and objectives of the assigned program or function; the manner in which the program or function is conducted; and the nature and extent of management authority and responsibility for the program or function;

conducting site visits at field locations to gather evidence, based on the approved work plan;

conducting interviews with program officials at Headquarters and/or in the field;

analyzing quantitative and/or qualitative evidence gathered to identify potential findings;

writing sections of the debriefs to senior OIG management and drafting written products summarizing the results of the review, including potential findings and recommendations for program improvements;

preparing work papers that provide support for key findings and potential recommendations;

conducting entrance and exit conferences with the audited agency and conducting follow-up inquiries to evaluate the adequacy of corrective actions taken on prior audit findings; and,

supporting the team in issuing final written products that adhere to high quality standards and reflect internal OIG management review and comments received from the audited agency.

The work of this position primarily involves program audits. The incumbent, a professional auditor trainee, works with a team leader in a developmental capacity, to determine the effectiveness and efficiency of organizations, programs, and activities applicable to the Department of Transportation programs.  

The audits may cover the relevance or appropriateness of program objectives; the extent to which a program achieves a desired level of results; factors inhibiting satisfactory performance; alternatives for carrying out the program; the adequacy of management controls; and the validity and reliability of reported program effectiveness.

The incumbent of this position applies professional accounting and auditing knowledge, standards, and principles in performing an objective and systemic examination of pertinent information and documentation such as records, management reports, management controls, and policies and practices affecting the outcomes and results of the transportation programs.

The incumbent research conducted, laws, legislative history, regulations, contracts, and management controls to ascertain the purpose, scope, and objectives of the assigned program or function; the manner in which the program or function is conducted; and the nature and extent of management authority and responsibility for the program or function.

As a member of an audit team, the incumbent assists in all phases of audit work - planning the audit, conducting the audit, and preparing the final product.

The incumbent assists higher-level auditors and/or analysts with examining and testing (using statistical and/or judgmental sampling) records and management controls to determine the degree of efficiency, and effectiveness of assigned programs.

The incumbent conducts all assigned phases of the audit in accordance with Generally Accepted Government Auditing Standards (GAGAS). The standards require the incumbent to study and evaluate internal controls to determine the level of reliability; for the audit procedures required to answer audit objectives; and obtain sufficient reliable evidence through inspection, observation, inquiries, and confirmation to provide a reasonable basis for an opinion regarding the program under examination. These tasks are performed under the direction of a higher-level auditor/analyst.

The incumbent assists higher-level auditors/analysts in conducting interviews with employees of the program or activity under review. They also prepare work papers using Pentana, interview summaries, and briefing materials covering findings for use by team members.

The incumbent will also assist in conducting entrance and exit conferences with the audited agency and follow-up inquiries to evaluate the adequacy of corrective actions taken on prior audit findings; and, support the team in issuing final written products that adhere to high quality standards and reflect internal OIG management review and comments received from the audited agency.

The work of this position primarily involves program and financial audits. The incumbent, a professional auditor trainee, works with a team leader in a developmental capacity, to determine the effectiveness and efficiency of organizations, programs, and activities applicable to financial programs. The audits may cover the relevance or appropriateness of program objectives; the extent to which a program achieves a desired level of results; factors inhibiting satisfactory performance; alternatives for carrying out the program; the adequacy of management controls; and the validity and reliability of reported program effectiveness.

The incumbent of this position applies professional accounting and auditing knowledge, standards, and principles in performing an objective and systemic examination of pertinent information and documentation such as records, management reports, management controls, and policies and practices affecting the outcomes and results of financial programs.

The incumbent research pertinent laws, legislative history, regulations, contracts, and management controls to ascertain the purpose, scope, and objectives of the assigned program or function; the manner in which the program or function is conducted; and the nature and extent of management authority and responsibility for the program or function. As a member of an audit team, the incumbent  assists in all phases of audit work - planning the audit, conducting the audit, and preparing the final product.

The incumbent assists higher level auditors and/or analysts with examining and testing (using statistical and/or judgmental sampling) records and management controls to determine the degree of efficiency, , and effectiveness of assigned programs.

The incumbent  conducts all assigned phases of the audit in accordance with Generally Accepted Government Auditing Standards (GAGAS). The standards require the incumbent to study and evaluate internal controls to determine the level of reliability; for the  audit procedures required to answer audit objectives; and obtain sufficient reliable evidence through inspection, observation, inquiries, and confirmation to provide a reasonable basis for an opinion regarding the program under examination. These tasks are performed under the direction of a higher-level auditor/analyst.

The incumbent assists higher-level auditors/analysts in conducting interviews with employees of the program or activity under review. The incumbent also prepares work papers using Pentana, interview summaries, and briefing materials covering findings for use by team members.

The incumbent will also assist in conducting entrance and exit conferences with the audited agency and follow-up inquiries to evaluate the adequacy of corrective actions taken on prior audit findings; and, support the team in issuing final written products that adhere to high quality standards and reflect internal OIG management review and comments received from the audited agency. 

• Serves as Supervisor of Contract Administration Activities for DLA Installation Management Operations Susquehanna.
• Oversees documentation of contract services as provided by Host at Mechanicsburg site as well as routine maintenance requirements
• Administering a variety of construction and service contracts including facility improvements, renovations and repairs, and services contracts such as janitorial services, elevator services, fire suppression systems, etc
• Oversees staff assigned to contract administration and observation for facility related projects and to routine and improvement tasks.
• Manages workload, make assignments, manage asset data collection and provide quality control for work performed.
• Manages technical planning and designing for improvements projects associated with facilities to be constructed or modified.

Functions or Scope of Assigned Duties:

The Deputy Chief of Quality Management (QM) is a member of the executive administrative team and reports to the Director. The incumbent will work closely with the Chief of QM for ongoing oversight of all aspects of the healthcare system to ensure quality and minimize risk, and guides the organization through frequent interactions with other service chiefs.

The Nurse IV Deputy Chief of Quality Management (QM) functions as an advisor, administrator, educator, consultant, and mentor who possesses a wide range of experience and leadership ability. Demonstrates performance that is broad enough to improve the care for a group of patients. The Deputy Chief of Quality Management (QM) executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross services and/or discipline lines and, influence the organizational healthcare mission.

The Deputy Chief of QM is a self-directed nursing professional who supervises QM staff, assesses plans, implements, coordinates, monitors and evaluates the quality and safety of the delivery of care for the organization. Assumes a leadership role in facilitating regulatory compliance for internal and external oversight bodies (i.e., The Joint Commission (TJC), Commission on Accreditation of Rehabilitation Facilities (CARF), Veterans Health Administration (VHA) Directives and Handbooks, etc.), Occupational Safety and Health Administration (OSHA), Office of the Medical Inspector (OMI), Office of the Inspector General (OIG), and VHA performance measures, supporting performance improvement work, and supporting and guiding the work of committees.

The Deputy Chief of QM ensures that services have systems and processes in place to provide safe, quality care that is consistent with external benchmarks. Leads performance improvement initiatives by identifying quality metrics, trending data, maintaining the quality metric dashboard, and acts as a subject matter expert in data analysis and data display. Consults and acts as a resource to leadership and staff in standards interpretation implementation, patient safety, infection control, risk management, and re-design of processes and structures to improve care outcomes. Develops and implements policy and procedures, collaborates with service departments, and works toward meeting the strategic plan of the organization.

The Deputy Chief of QM oversees monitoring of corrective actions from survey findings and assists services who are performance outliers. Provides oversight for programs such as the Joint Patient Safety Reporting (JPSR), Tort Claims, and Peer Review. Responsible for completing clinical quality reviews, clinical data analysis, and identifying opportunities for improvement. This includes providing clinical and administrative recommendations relative to all Strategic Analytic Improvement Learning (SAIL) outcomes, External Peer Review Program (EPRP) metrics, and driving improvement initiatives within the medical center.

The Deputy Chief of QM collaborates with the Survey Coordinator for the coordination of accreditation readiness activities focused on standards compliance, education of staff on standards, VHA requirements, and customer satisfaction for internal and external stakeholders. Influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in unit/program level quality improvement processes and initiatives as well as customer service programs. Leads QM staff through performance evaluations, provide guidance and support on culture changes, and change management projects.

The Deputy Chief of QM supports all QM work to include but not limited to Accreditation, System Redesign, Infection Prevention, Patient Safety, Risk Management, High Reliability Organization (HRO), Just Culture, and evidence-based practices.

Preferred Experience: Supervisory experience in QM department and knowledge of VHA performance measures.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 8:00am-4:30pm, Full-Time
Department/Unit: Quality and Patient Safety
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Major duties include, but are not limited to the following below:
The incumbent performs work of a broad scope and complexity in practices related to scientific and engineering fields and has demonstrated the ability to interpret, select, adapt, and apply many guidelines, precedents and engineering principles and practices. Duties include construction quality assurance and Construction Safety as related to contract administration activities to assigned construction projects.

• Participates in design review conferences, reviews preliminary plans and specifications prior to advertisement for practicability, anticipated physical obstructions and other construction difficulties and availability of selected materials. Attends and participates in pre bid conferences to orient and inform bidders as to features, requirements, and special conditions.
• Reviews final plans and specifications for construction feasibility and practical accomplishment, and interprets technical portions for other participants.
• Reviews correspondence and reports on construction status and progress, tests, administration, end contractor's estimates relative to construction of the project and unanticipated contingencies, and makes decisions and/or recommendations relative to most practical methods of accomplishing desired results.
• Reviews or initiates proposed changes in contract requirements and makes recommendations for desirability, construction feasibility, and reasonableness of costs.
• Decides upon such matters as suitability of completed work, adequacy of construction equipment, practicability of construction operations, reasonableness of schedules and estimates, adequacy of inspection and control procedures, end effectiveness of earth placement procedures.
• Incumbent also meets frequently with contractors for negotiations, Contracting Officers, and vendors from the private sector.
• The incumbent analyzes, selects, and adapts appropriate methods from a wide range of alternatives to assess unusual circumstances; evaluate operations, equipment, and activities; and apply qualitative and quantitative analytical techniques.
• Uses judgment, initiative, and resourcefulness in deviating from established methods to modify, adapt, and/or refine broader guidelines to resolve complex and/or intricate issues and problems; treat specific issues or problems; research trends and pattern; develop new methods and criteria; and/or propose new policies and practices.
• Knowledge of construction industry safety standards and their application in order to determine adequacy and validity of contractor data and compliance with safety requirements.
• Knowledge of common contractual requirements, terms, conditions, plans, and specifications including statements of work, performance standards, contractor surveillance methods, administration, surveillance, and evaluation functions.
• Knowledge and skill in preparing and maintaining designs using AutoCAD or other specialized software.
• Skill in gathering, analyzing, and maintaining statistical data and reports that monitor contract compliance. Ability to communicate orally and in writing to convey information and to prepare briefing papers.

• This is a Bargaining Unit Position.
• Position is in the Competitive Service.
• Veterans' Preference does not apply for internal or other current permanent Federal agency employees.
• This position is covered by locality-based comparability pay.
• The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.
• This job opportunity announcement may be used to fill additional vacancies.

In exercising assigned responsibilities, the Compliance Accountability Officer (Risk and Change Management) is guided by applicable laws, regulations, policies, enterprise risk management frameworks, change management strategies, the Peace Corps strategic plan, and other authorities and directives. The incumbent will monitor trends of compliance issues for Headquarters offices and overseas Posts and work to implement strategies and tools to mitigate the systemic issues. S/he will do this by maintaining ongoing, regular knowledge of the senior leadership change management strategies, agency policies, findings and recommendations of the Office of the Inspector General, guidance and directives of the Office of Management and Budget, and all other relevant authorities. Work requires extensive liaison and the incumbent coordinates efforts, as appropriate, with other compliance staff to avoid duplication or conflict.
The Compliance Accountability Officer (Risk and Change Management) performs the following major duties:

• Program Management of a proactive compliance program
• Data Analysis
• Advice/Recommendations and Stakeholder Management