Total 9 Quality Assurance / Control job vacancies in Newbury, , RG14 2AJ

What's involved with this role:

Interim Customer Care & Quality Manager

Reference no: CLA TCL 0009 6CEC / 1

Pay Rate: £25.48 per hour PAYE

37 Monday – Friday, normal working hours

This opening assignment is for 6 months

City: CROYDON, LONDON

Croydon office Tues/Wed/Thurs. Home working on Mon/Fr

Role would have a team leader reporting into the who has approx 9 direct reports who are the customer and quality exec who log the defects.

The role is the manager position to ensure the TL and team log and complete all defects in the agreed timescales and work collaboratively with the construction teams to escalate where needed for swift resolution. A strong manager who could pick it up quickly with strong transferable skills. They definitely need to be strong on CRM, excel and reporting.

Qualifications:

A degree in business administration or a related field is often required.

Knowledge:

Knowledge of defect management as they may struggle otherwise with knowing what is wrong with the process/team etc.

Experience:

Experience in customer service, management, or quality assurance can also be beneficial.

Skills & Abilities:

Excellent communication and leadership skills
Ability to analyse data and make decisions based on their findings.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: CLA TCL 0009 6CEC / 1


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Customer Care & Quality Manager needed in Croydon

The rate is £25.48ph PAYE

This is a temporary role

The reference number is: 0009 6CEC / 1

The successful candidate will lead and manage the Customer Care & Quality Team responsible for logging all defects and ensuring correct policies, procedures and requirements are in place to ensure the best quality new home for customers at the point of handover from delivery.

The role is responsible for benchmark snagging and handover standards, working closely with key stakeholders to ensure the standards are met and defects resolved in a timely manner. What we are looking for: Ideal candidate will have experience delivering excellent customer service in a customer focused organisation. We are looking for someone with great attention to detail, comfortable with working in a fast paced environment and proven ability to lead and manage a high performing team.

Key Responsibilities:

• Manage the team of Customer Care & Quality Executives ensuring KPIs, objectives and targets are met
• Work closely with Delivery Team to ensure contractors are being managed to complete works within the agreed timescales
• Motivate, inspire, coach and develop individuals to achieve outstanding performance through personal leadership style and behaviour
• Responsible for setting and documenting the handover Standards agreed in the Employer Requirements and working with
• Delivery to ensure these are met

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Your new company

Are a progressive and innovative professional services firm based in Berkshire. Their significant growth in recent years has led to an impressive turnover exceeding £10M, and they now boast a team of nearly 200 dedicated professionals.

Your new role

• Perform thorough analyses on the origin of funds to ensure adherence to regulatory standards.
• Examine data from multiple sources to confirm the accuracy and consistency of the client profile, and reach out to clients or other relevant individuals when needed.
• Collaborate with counsel and Senior Executive to obtain further details or clarifications.
• Accurately record information, evaluations, and documents in the case management system, including preparing an analysis and report.
• 9:00am - 5:30pm Monday-Friday
• Salary £24,000-£28,000 dependent on experience

What you'll need to succeed

• Demonstrates exceptional customer service capabilities.
• Exhibits strong communication skills and commercial acumen.
• Possesses meticulous attention to detail and a commitment to understanding and implementing policies and procedures.
• Preferably has knowledge of company accounts, pensions, investments, and trusts.
• Familiar with cryptocurrency.
• Proficient in interpreting bank statements, transfers, foreign currency, and tracking financial transactions in compliance.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Advertisement: Regional Business Assurance Officer
Location: Newbury
Hourly Rate: £22.69 (Umbrella)
Contact: Lewis Ashcroft, Service Care Solutions - 01772 208962

We are seeking a Regional Business Assurance Officer to join a police force in Newbury. In this role, you will play a critical part in ensuring intelligence management and compliance within counter-terrorism operations. This position is only open to applicants who currently hold or have recently held DV clearance. Applicants with lower vetting levels cannot be considered.
Key Responsibilities:

1. Provide assurance that intelligence policies and procedures (NSIM, IHM, RRD) are applied consistently, conducting monthly peer reviews.
2. Offer guidance on intelligence systems to peers, communicate system updates, and ensure security compliance.
3. Review decision-making processes to ensure outcomes are appropriate and thoroughly documented.
4. Ensure data relevancy and accuracy on intelligence systems, assist with technical enquiries, and handle user management.
5. Liaise with national and regional practitioner groups to resolve non-hardware issues in intelligence systems.
6. Conduct audits of intelligence systems, working closely with the National Audit Team to ensure compliance.
7. Stay up-to-date with intelligence systems by attending seminars and passing on knowledge to the team.

Requirements:

• Current or recent DV clearance (mandatory).
• Strong experience in intelligence system management.
• Attention to detail and experience in compliance and audit processes.
• Full UK driving license with flexibility to travel.

If you meet the above requirements and are looking for a challenging and rewarding role, we would love to hear from you!
For more details or to apply, contact Lewis Ashcroft at Service Care Solutions.

Regional Quality Manager required for a Tier 1 contractor based in Berkshire. The company are one of the most successfully privately owned profitable contractors in the country and their Southern operations are based from their office near Reading and turnover in excess of £1 billion a year.

They target schemes between £20 and £90 million on frameworks and repeat business opportunities with long term clients and will also identify and target single stage regen and development schemes up to £150 million - typical schemes are large schools and multi phased education schemes, student accommodation, PRS developments, high rise office and resi schemes, distribution hubs and large multi use retail and leisure developments - a really wide and diverse range of projects to work on.

The role is to provide quality and systems support to the business at bid, preconstruction, on site delivery and commissioning through to defects and warranty periods. You will be responsible for the companies quality plan and be involved in early stage works to ensure compliance in terms of the legal obligations of the wider business, full compliance with any external manufacturer and working with the supply chain to check and and ensure compliance of their independent quality systems. You will be responsible for checking of on-site quality with the delivery teams and sub-contractors and be expected to audit and maintain a register and reporting procedure for NCR's and the wider best practices. You will manage, update and amend the regional plan and work to ensure compliance with the relevant ISO standards and other industry benchmarks. You will also investigate latent defects and other short and long term compliance issues so the wider business can learn and develop strategies for continuous improvement.

The role would suit someone from a QA/Inspection background with a construction related business or a construction professional such as a project or site manager looking to change career path who have a forensic interest in quality and continuous improvement practices.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Hackle Security are currently seeking an additional enthusiastic, focused, and knowledgeable Security Control Centre Operator to work within a newly formed Control Centre based at our Head Office in Newbury,

The Security Control Centre (SCC) must be staffed 24-hours per day, 7 days per week. The Security Control Centre Operator is responsible for using best practices to identify, analyse, and support all incidents that are either impactful or potentially impactful to business, the brand and or employees.

This position is responsible for using best practices for communicating information surrounding those incidents to the Security Contract Managers / Supervisor as appropriate. The Security Control Centre Operators will monitor cameras and alarms, dispatch associated calls via telephone to alarm response Companies, the Control Centre Operators will also operate access control technology.

The Security Control Centre operator will escalate both crisis and non-crisis incidents to the Dedicated Contracts Manager / Supervisor for regional Coverage as per standard operating procedures.

Responsibilities include but are not limited to.

· Answering routine calls, monitoring alarms and video equipment including door alarms and provides general assistance to both employees and Management.

· Dispatching security officers as required via telephone and/or email.

· Maintaining various records of communications and events

· Communicating and disseminating information,

· Accurately maintaining control of all equipment and keys in the Control Room.

· Accurately logs all equipment and keys signed out and returned by Security or other parties, informing the relevant Management / Supervisor of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems.

· Proactively monitoring all surveillance cameras and CCTV remote viewer programs. Monitors and responds to all security and safety system alarms

· Answering and responding to events and situations received over regular and emergency phones and intercoms.

· Scheduling of Officers rotas & ADHOC Duties requested by the Clients / Management.

We are Looking for Operators with the below skills & Experience:

· Advanced computer skills and proficiency

· Excellent verbal and communication skills

· Self-motivated and able to work under little to no direct supervision

· Ability to work in a team environment

· Strong decision-making ability during both crisis and non-crisis situations

· Able to work with highly confidential information

· Must be able to speak clearly, give direction, and provide guidance to employees and security staff during emergencies

· Able to work and communicate effectively with all levels of leadership.

Role Specific:

· Rate £12.50

· Company Pension

· Company Uniform Provided

· 4 on 4 off Shift Patten (Days or Nights Available)

Job Type: Permanent

Pay: £12.50 per hour

Benefits:

Competitive Salary
Access to excellent training and ongoing development
Excellent career development opportunities
Company provided uniform where applicable
NEST work place pension contributions
Long services awards
Employee of the month awards
Over time available
Schedule:

12 hour shift
Day shift
Overtime
Experience:

security: 1 year (preferred)
Licence/Certification:

SIA CCTV Licence (required)

Regional Quality Manager required for a Tier 1 contractor based in Berkshire. The company are one of the most successfully privately owned profitable contractors in the country and their Southern operations are based from their office near Reading and turnover in excess of £1 billion a year.

They target schemes between £20 and £90 million on frameworks and repeat business opportunities with long term clients and will also identify and target single stage regen and development schemes up to £150 million - typical schemes are large schools and multi phased education schemes, student accommodation, PRS developments, high rise office and resi schemes, distribution hubs and large multi use retail and leisure developments - a really wide and diverse range of projects to work on.

The role is to provide quality and systems support to the business at bid, preconstruction, on site delivery and commissioning through to defects and warranty periods. You will be responsible for the companies quality plan and be involved in early stage works to ensure compliance in terms of the legal obligations of the wider business, full compliance with any external manufacturer and working with the supply chain to check and and ensure compliance of their independent quality systems. You will be responsible for checking of on-site quality with the delivery teams and sub-contractors and be expected to audit and maintain a register and reporting procedure for NCR's and the wider best practices. You will manage, update and amend the regional plan and work to ensure compliance with the relevant ISO standards and other industry benchmarks. You will also investigate latent defects and other short and long term compliance issues so the wider business can learn and develop strategies for continuous improvement.

The role would suit someone from a QA/Inspection background with a construction related business or a construction professional such as a project or site manager looking to change career path who have a forensic interest in quality and continuous improvement practices.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Quality Inspector - Dundee

Quality Inspector - Dundee

We are looking for quality inspectors to join the team in our busy and growing manufacturing site in Dundee. Our ideal candidates will have a keen eye for detail with the ability to spot any errors and faults during the inspection process.

The main responsibilities for the role are as follows;

• Performs inspection of manufacturing goods during the manufacturing process.

• Conducts dimensional and electrical inspection of sub-assemblies or final systems assemblies. Uses prints, manufacturing drawings, diagrams, wire cards and lists in approving or rejecting in-process or final assemblies.

Whether you are starting your career, looking to get back to work after some time away, or already have some experience and would like to work in a dynamic and interesting environment we would love to hear from you.

We offer extensive training along with some great benefits including a part time working policy, a bonus scheme and generous pension scheme.

If you are interested and would like to have an informal chat about the role, please contact KellyMacSporran.

We are looking for a time served mechanic to join our small independent car servicing & MOT centre in Dundee.

MOT tester is an advantage but not essential.

Good rates of pay for the right canditate.

To apply click 'Apply Now'